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Senior Sales Advisor - Nada Ghazal Fine Jewelry - London

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hace 3 horas•17 vistas

••••

Senior Boutique & Client Experience Advisor


London | Full-time
Reports to: London Boutique & Operations Manager
Arabic speaking preferred


The Role
Nada Ghazal Fine Jewelry is an independent fine jewelry house founded in Beirut, with its London home in Belgravia.
We are looking for a Senior Boutique Sales Advisor to play a key role in delivering an exceptional client experience while driving boutique sales and developing long-term client relationships.
This is a senior, hands-on client-facing position for someone with strong luxury sales experience, excellent clienteling skills and a genuine understanding of high-touch, relationship-led selling.



Client Experience & Sales
-⁠ ⁠Deliver an exceptional, highly personalised experience to every client.
-⁠ ⁠Lead private appointments and confidently guide clients through the collections and bespoke offering.
-⁠ ⁠Drive personal sales performance and contribute to boutique targets.
-⁠ ⁠Develop long-term relationships with existing, prospective, UHNW and VIP clients.
-⁠ ⁠Identify opportunities for cross-selling, repeat purchases and client development.
-⁠ ⁠Build and maintain a strong personal client pipeline.
-⁠ ⁠Follow up thoughtfully and consistently after appointments, purchases and client interactions.



Clienteling & CRM
-⁠ ⁠Develop and maintain strong client relationships through proactive clienteling.
-⁠ ⁠Engage clients around new collections, relevant pieces, special occasions and appointments.
-⁠ ⁠Keep client profiles and interactions accurately updated.
-⁠ ⁠Share relevant client insights and opportunities with the Boutique & Operations Manager and Marketing team.
-⁠ ⁠Support client re-engagement and outreach initiatives.



Appointments & Events
-⁠ ⁠Prepare thoroughly for private, bespoke and VIP appointments.
-⁠ ⁠Support private previews, launches, dinners, trunk shows and other client events.
-⁠ ⁠Host clients and guests with warmth, discretion and professionalism.
-⁠ ⁠Follow up with clients before and after events to develop relationships and sales opportunities.



Boutique
-⁠ ⁠Maintain the highest standards of boutique presentation, product handling and client service.
-⁠ ⁠Support the Boutique & Operations Manager with daily boutique responsibilities and floor coverage.
-⁠ ⁠Follow all security, stock handling and operational procedures.
-⁠ ⁠Support stock movements, client collections and deliveries when required.
-⁠ ⁠Represent the house and its values at all times.



The Person
We are looking for someone who is:
-⁠ ⁠Experienced in luxury sales, with a proven track record in a high-end client-facing environment.
-⁠ ⁠Minimum 5 years’ experience in luxury sales, ideally within fine jewelry, luxury fashion or another high-value luxury category.
-⁠ ⁠A strong relationship builder with excellent clienteling skills.
-⁠ ⁠Naturally warm, polished and confident with discerning and UHNW clients.
-⁠ ⁠Commercially minded, ambitious and motivated by achieving results.
-⁠ ⁠Highly organised with excellent attention to detail.
-⁠ ⁠Comfortable working independently within a small, entrepreneurial team.
-⁠ ⁠Passionate about jewelry, design and exceptional client experience.



Fine jewelry experience is highly desirable.
Arabic is highly desirable.

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  • Experiencia
    No se requiere
  • Jornada
    Completa
  • Horario
    Monday to Saturday - 09:30 - 18:30
  • Salario
    45.000 £ – 55.000 £ anual
  • Extras
    Staff discount and pension
  • Inicio
    Incorporación inmediata

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Jewelry store, Store • 1-10 empleados

En JOB TODAY desde noviembre, 2026

A place for entrepreneurs and people that want to help the founder grow the business.

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