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COME AND JOIN US . . . We are currently seeking a driven highly motivated and supremely organised Housekeeping Supervisor to ensure the highest standards and meticulous attention to detail are achieved throughout the Townhouse a key member of our Housekeeping team. The on target earning potential for this role is 37703 per annum - comprising a base salary of 30703 plus a qualified estimate of 7000 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards ABOUT GLENEAGLES For the past century weve been making memories at our iconic hotel and sporting estate in rural Perthshire. The launch of Gleneagles Townhouse a luxury hotel and members club on St Andrew Square Edinburgh has created an exciting new chapter in our history. Crowned Employer of the Year at the 2024 Cateys City Hotel of the Year at the 2023 Food and Travel Reader Awards and No. 6 in Travel Leisures list of the 100 Best New Hotels in the World everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career some work full-time while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone Heres a bit more detail on what we see you doing in this role: • Youll assist support and supervise your own mighty team of Housekeeping Attendants, • Attending and participating in daily and monthly meetings for preparation youll have a key role in the set up and service of the Townhouse maintaining and continually improving our standards and the quality of our service consistently exceeding our guest expectations, • Ensuring operating costs are managed effectively youll have responsibility for stock take completion and stock ordering in the most organised and efficient ways, • Always warm and thoughtful you and your team will make sure all customer requests and queries are responded to promptly effectively and professionally, • Youll check all areas before during and at the end of each shift ensuring our sky-high standards are maintained; youll also carry out daily maintenance and cleanliness checks across all areas of both guest and colleague facing areas, • Playing a key role in ensuring the motivation of our team youll work with them fully involved in their coaching training and development, • You have outstanding experience within a similar role ideally within the Hospitality industry, • Experience of ALICE and Opera or similar front desk operating systems would also be an advantage, • Well organised punctual and willing to work a flexible schedule youre approachable helpful and self-motivated, • Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand, • You have a positive can do attitude to solving problems in a professional and courteous manner, • Flexible working pattern including both days and evenings, • A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detail, • 30 days holiday (including bank holidays) that increases with service, • Seasonal parties and local social events, • 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range, • Flexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!, • Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service, • Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles, • Pension scheme, • Life Insurance, • Employee Assistance Programme offering support and confidential advice for you and your family when you need it most, • Ongoing investment in your personal development with access to internal and external training qualifications and programmes, • Internal career opportunities across a wider range of specialisms and departments, • Monthly recognition programme, • Volunteering day every year with a charitable partner of your choice, • Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint, • Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. INDLP Required Experience: Manager Key Skills Computer Hardware,Computer Data Entry,Asset Management,Administration Support,ACCA,Content Management Employment Type : Full-Time Experience: years Vacancy: 1

Description SHIFTS YOU ARE APPLYING FOR: 28hrs p/w; Sun 08:00 - 15:00; Tue 07:00 - 15:00; Wed 07:00 - 15:00; Fri 11:00 - 18:00 To be an effective Stock Manager you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied fast paced challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders. To be a successful Stock Manager you will: • Support the Store management team across the back of house areas and communicate effectively with the Store Manager, • Manage a team to deliver accurate stock processes in an environment which is operationally efficient safe and where targets are met, • Create an atmosphere where supporting motivating and inspiring your team to be at their best is at the core of everything you do, • Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team About You: • You are passionate about our customers our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit, • You are a great communicator who is friendly calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others, • A team player who works at their best in a result driven fast and challenging environment. You have the ability to adapt and change quickly bringing the rest of the team onboard with new objectives, • Able to demonstrate the ability to problem solve make sound business decisions confidently challenge processes and generate innovative ideas to take the business forward This role is not one we would typically consider for sponsorship under the Skilled Worker route due to for example the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. Whats Next Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment. Required Experience: Manager Key Skills Shipping & Receiving,Inventory Control,Forklift,Heavy Equipment Operation,Quality Audits,Retail Sales,Guest Services,Order Fulfillment,Retail Management,Hazmat,Google Suite,Stocking Employment Type : Part-Time Experience: years Vacancy: 1

Description Additional Information: This hotel is owned and operated by an independent franchisee Hotel Co 51. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc. Evaluate qualify respond to sales leads and arrange appointments for the Regional Sales Manager covering Moxy Edinburgh Airport and Moxy Edinburgh Fountainbridge hotels. Prepare and finalise contracts to close sales transactions Join-in on Sales projects executing activities that support the commercial direction of your hotels. Create sales presentations injecting your personality and our disruptive sales culture. Join sales calls to engage with prospective and current clients. Provide sales program/event coordination reporting support and/or general administrative support as needed. Maintain a portfolio of telesales accounts and nurture client relationships. Research and identify new leads. Provide support for the Group reservations team if needed. Using our CRM SFA Web to manage leads and track performance. Collaborate with Marketing to align messaging and promotional efforts Represent the hotels at local networking events trade shows and client meetings Maintaining Business Goals Establish and maintain complete and up-to-date lead response information Generate and organise sales reports using multiple data systems Track and report on KPIs such as lead conversion rates revenue contribution in the managed segments and client engagement The Sales Executive is a super confident individual that is part of the Regional Sales team and is a buzzy point of contact between customers and hotels. You will do sales research understand how to conduct prospecting administrative tasks maximise revenue build customer loyalty and support the Regional Sales team. Youll be based in Edinburgh and support two Moxy hotels with travel to client sites or events as needed. Detailed and accurate in all you do especially taking care of data. Clear and confident in both written and verbal communication. Ability to work under own initiative. Positive entrepreneurial and open-minded approach to challenges Creative and innovative in improving processes and driving results Trusted by others through consistent authenticity and ethical standards. Maintain confidentiality of proprietary materials and information Skills Excellent communication and interpersonal skills. Proficient at Microsoft Office especially: Excel (youve got to love those spreadsheets) Word (perfect for proposals) PowerPoint (make your presentations pop) and Outlook (you use all the tools). Strong organisational and time management skills Comfortable working in a fast-paced dynamic environment Language requirements: Business proficient English Future Career Progression This role is an ideal way to progress into a senior sales role within a forward facing ambitious company. Ongoing training and development through Marriott programmes and 1:1 coaching with your line manager. A fully supportive sales culture with high-level talent to learn from. Exposure to regional and international sales strategies Education and Professional Certification High School diploma or equivalent required Preferred minimum of 2 years experience in hotels either in Sales and Marketing Group Reservations Guest Services or Front Desk Experience in select-service or lifestyle hotel brands is a plus Previous experience in a multi-property or cluster sales role is advantageous Hotel Co 51 is a growing hotel management company headquartered in Amsterdam and is part of the Vastint Group. Currently we operate 4 Marriott brands across 30 hotels under a franchise agreement with Marriott International Inc. predominantly Moxy Hotels plus Courtyard by Marriott AC by Marriott and Residence Inn by Marriott with more to come. Marriott International Inc. (Nasdaq: MAR) is based in Bethesda Maryland USA and encompasses a portfolio of nearly 9500 properties across more than 30 leading brands in 144 countries and territories. Marriott operates franchises and licenses hotel residential timeshare and other lodging properties all around the world. The company offers Marriott Bonvoy its highly awarded travel platform. For more information please visit our website at and for the latest company news visit . In addition connect with us on Facebook and @MarriottIntl on X and Instagram. This company is an equal opportunity employer. frnch1 Required Experience: IC Key Skills Business Development,Customer Service,Revenue Growth,Cloud,Account Management,CRM,New Customers,ROI,Sales Activities,Territory,Business Relationships,Sales Floor,Sales Goals,Sales Process,New Clients Employment Type : Full-Time Experience: years Vacancy: 1

Description The award winning One Spa has an exciting opportunity for a full time male Spa Attendant to look after the Male Locker Rooms. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors our Spa comprises of 19 metre swimming pool poolside sauna Rooftop Indoor and Outdoor Hydropool an extensive thermal suite numerous treatment rooms a fully equipped gym and studios and a variety of 5 star products and services. This role involves working 40 hours per week on 5 days out of 7. There will be weekend work and it involves Early and Late shift cover with the earliest start time of 06:00 and the latest finish time of 22.30. Requirements: Under the guidance of the duty management team ensure the highest standards of maintenance hygiene and cleanliness in all aspects of the spa operation. Particularly the changing areas Poolside the Thermal Suite gym and treatment floors Supporting the spa therapists receptionists and the Fitness team you will be a constant presence for our guests and members; assisting them with their needs and requests. You will have passion for outstanding guest service a positive attitude and effective communication skills. You will be quick efficient and you will pay close attention to the smallest details. • To be aware of all facilities offered and any promotions on offer at any given time., • Assist with tours showing our facilities as required, • Must adhere to training as set down by your Manager/Supervisor, • To always be punctual and prepared in advance., • Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen., • To receive training to ensure that all-relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within One Spa., • To maintain a high standard of appearance and personal hygiene as laid down by your Manager/Supervisor, • Display courtesy to guests and other members of staff at all times., • To attend to guests throughout the entire spa operation., • The desire to work within a luxury five star environment, • Excellent written and spoken English, • Flexible and adaptable approach to working hours, • Impeccable personal presentation, • Excellent understanding of client care and five star standards, • Committed enthusiastic and customer focused, • Ability to work reactively and proactively, • A competitive salary plus free meals whilst on duty., • 28 days holiday each year including bank holidays this increases up to a maximum of 33 days(pro rata)after further service, • Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction., • 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!, • A referral scheme in which associates can earn 500 referring new contracted associates, • Discounts off your supermarket shop other shopping and experiences through our Marriott Benefit Hub, • 50% off Spa Treatments and 50 gym membership within our One Spa!, • 24/7 and employee healthcare plan with access to Mental Healthcare first aiders, • Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities Key Skills Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C Employment Type : Full-Time Experience: years Vacancy: 1

Description W Edinburgh is hiring Spa Therapists to expand the team! We invite you to play an integral part in bringing to life this unique project. Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. ABOUT THE BRAND Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever. ABOUT THE ROLE Reporting to the Spa Manager at W Edinburgh as Spa Therapist you will play an integral role in ensuring all our guests feel pampered and relaxed during their time with us. Joining the team means you will be instrumental to the hotels success. We are looking for someone who is passionate about what they do loves to learn new skills and will be an excellent brand ambassador! As Spa Therapist key aspects of your role will include: • Provide five-star spa therapies to guests including massage body treatments (such as wraps and scrubs) facial treatments and beauty treatments, • Tailor the treatments you deliver to the individual needs of each guest, • Keep up-to-date with new techniques and treatments constantly updating your skills, • Be highly knowledgeable about all products and treatments offered, • Maintain the highest standards of cleanliness throughout the Spa, • Passion for their role, • A keen interest in continuous learning and development, • Sophisticated communication skills, • Previous experience working in five star luxury hotels and spas, • A positive mindset, • World class training and development including leadership development, • Unlimited career opportunities (internationally and locally), • Wellness and mental health programmes, • Discounted accommodation food and beverage in over 9000 hotels all over the world!, • Discounts for your friends and family W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure will be the centerpiece of Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments. This W hotel redefines the citys hospitality landscape. Accordingly itll fuse the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture. The new W hotel accommodates guests across 244 stylish guestrooms including 45 suites. While staying here guests will benefit from the brands signature Whatever / Whenever service philosophy. A real highlight of this property will be its rooftop bar and outdoor terrace pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space. If this sounds like the perfect place for you apply to be part of our Spa team today! At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Key Skills Hotel Reception,Customer Service,ABB,Litigation Paralegal,Ims Employment Type : Full-Time Experience: years Vacancy: 1

Description The award winning One Spa has an exciting opportunity for a full time Spa Attendant to look after the Male Locker Rooms. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors our Spa comprises of 19 metre swimming pool poolside sauna Rooftop Indoor and Outdoor Hydropool an extensive thermal suite numerous treatment rooms a fully equipped gym and studios and a variety of 5 star products and services. This role involves working 16 hours per week on 2 days out of 7. There will be weekend work and it involves Early and Late shift cover with the earliest start time of 06:00 and the latest finish time of 22.30. Requirements: Under the guidance of the duty management team ensure the highest standards of maintenance hygiene and cleanliness in all aspects of the spa operation. Particularly the changing areas Poolside the Thermal Suite gym and treatment floors Supporting the spa therapists receptionists and the Fitness team you will be a constant presence for our guests and members; assisting them with their needs and requests. You will have passion for outstanding guest service a positive attitude and effective communication skills. You will be quick efficient and you will pay close attention to the smallest details. • To be aware of all facilities offered and any promotions on offer at any given time., • Assist with tours showing our facilities as required, • Must adhere to training as set down by your Manager/Supervisor, • To always be punctual and prepared in advance., • Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen., • To receive training to ensure that all-relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within One Spa., • To maintain a high standard of appearance and personal hygiene as laid down by your Manager/Supervisor, • Display courtesy to guests and other members of staff at all times., • To attend to guests throughout the entire spa operation., • The desire to work within a luxury five star environment, • Excellent written and spoken English, • Flexible and adaptable approach to working hours, • Impeccable personal presentation, • Excellent understanding of client care and five star standards, • Committed enthusiastic and customer focused, • Ability to work reactively and proactively, • A competitive salary plus free meals whilst on duty., • 28 days holiday each year including bank holidays this increases up to a maximum of 33 days(pro rata)after further service, • Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction., • 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!, • A referral scheme in which associates can earn 500 referring new contracted associates, • Discounts off your supermarket shop other shopping and experiences through our Marriott Benefit Hub, • 50% off Spa Treatments and 50 gym membership within our One Spa!, • 24/7 and employee healthcare plan with access to Mental Healthcare first aiders, • Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1

As a catering team member you would be working closely with your Supervisor/ Manager based on site in one of our iconic venues supporting the operations team talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks. The Catering team will build strong relationships with their clients understanding a brief and executing every detail with continuous quality and a human touch. Key Responsibilities: • Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event., • Ensuring that there is clean furniture dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do., • Prepare all food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner., • To be able to work without supervision and take initiative over duties and tasks without being directed., • To serve our guests with the highest level of customer service with maximum speed efficiency and always with a smile., • To work on licensed bars serving alcoholic beverages, • To be able to use coffee machines, • Assist with the ordering and deliveries as required, • Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager, • Ensuring that any linen hired and equipment hired for an event is counted and packed away for collection after the event., • Ensuring hospitality rooms are left clean and tidy Qualifications : • Excellent communication skills internally and externally., • Supportive team player., • Ability to work under pressure., • Takes the initiative, • To provide excellent customer service., • The ability to work autonomously or within in a team., • Being able to adapt to different working conditions, • Always having a positive attitude, • To be able to solve any customer service-related problem. Additional Information : • 12.60ph, • Monday to Friday, • 28 Days holiday including bank holidays, • Plus your birthday off, • 3 volunteering days, • 3 days grandparent leave., • 24 weeks enhanced maternity leave., • Secondary career leave., • Wedding/commitment day leave., • Free meals on shift., • Bespoke training and development opportunities, • Apprenticeships opportunities for all experience levels, • Pension and life insurance., • Discounts available from Perkbox app from high street shops to holidays & cinema., • Wellbeing hub., • Access to employee assistance programme. This facility will host 2000 employees offering a food hall style restaurant premium sandwich & beverage bar concept and an unmanned retail outlet. In addition there is an onsite 70 Bedroom Hotel 300 Capacity Conference Centre and a variety of different meeting rooms/spaces across campus. For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us. Join us and be part of the food revolution! Find out more about us at Remote Work : No Employment Type : Full-time Key Skills Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management Experience: years Vacancy: 1

Description W Edinburgh is hiring to expand the Bell team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh and fast paced operation! Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. ABOUT THE BRAND Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever. ABOUT THE ROLE Reporting to the Guest Relations Manager as Lobby Ambassador you will be the first person our guests meet! You will become their go-to person ensuring they have everything they need for a memorable personalized stay. Joining the team means you will be instrumental to the success of the hotels operations and beyond. We are looking for someone who is friendly loves interacting with people and is a team-player! As Lobby Ambassador key aspects of your role will include: • Greet and escort guests to rooms, • Open doors and assist guests/visitors entering and leaving property, • Inform guests of property amenities services and hours of operation local areas of interest and activities and supply directions, • Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services), • Transport guest luggage to and from guest rooms and/or designated bell area assist with luggage storage and retrieval., • Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage, • Confidence interacting with others, • Multi-tasking skills, • The ability to work in a team, • A positive mindset, • World class training and development including leadership development, • Unlimited career opportunities (internationally and locally), • Wellness and mental health programmes, • Discounted accommodation food and beverage in over 9000 hotels all over the world!, • Discounts for your friends and family W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure is the centrepiece of Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments. This W hotel aims to help redefine the citys hospitality landscape. Accordingly it fuses the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture. The new W hotel accommodates guests across 244 stylish guestrooms including 45 suites. While staying here guests benefit from the brands signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terraces pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space. If this sounds like the perfect place for you apply to be a Lobby Ambassador today! At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Key Skills Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing Employment Type : Full-Time Experience: years Vacancy: 1

We are currently seeking a charismatic ambitious exceptionally detail-focused and highly experienced Resident Manager to lead all facets of service excellence across Gleneagles Townhouse. This is a pivotal leadership role for someone who lives and breathes the spirit of hospitality; someone for whom anticipation precision and people development are instinctive and non-negotiable. ABOUT GLENEAGLES For over a century Gleneagles has defined luxury hospitality with elegance character and warmth from the Glorious Playground in Auchterarder. Gleneagles Townhouse brings that same spirit to Edinburghs St Andrew Square. Awarded a Michelin Key in the inaugural Michelin hotel awards our Townhouse blends heritage with contemporary flair redefining the urban members club & hotel experience. WORKING AT GLENEAGLES Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career some work full-time while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone. Heres a bit more detail on what we see you doing in this role: • Youll bring clarity structure and emotional intelligence to the daily rhythm of our Townhouse. Through your natural ability to communicate connect and lead youll ensure our teams deliver intuitive hospitality and memorable experiences in every moment of a guest or members journey, • Championing hospitality in its purest form youll lead all departments including Food & Beverage Guest Experience Housekeeping Membership Wellness and Maintenance to deliver incredible guest journeys from the smallest details of room presentation to the finest interpersonal interactions in line with Forbes & LQA standards, • Agreeing the daily operational priorities and working seamlessly with our management team youll be communicating directing guiding and sharing your outstanding experience ensuring the ultimate satisfaction of our members and guests alike and the engagement and care of our people are at the heart of everything we do, • A strong communicator with an open and approachable demeanour youll be visible across the operation motivating and inspiring a strong and passionate team ensuring everyone connects and fully understands our passion and vision for Townhouse, • Youll model and cultivate exceptional communication whether its the way we welcome a guest write an email prepare a room or brief a team; thoughtful warm and precise communication will be the foundation of our culture, • Devising and executing a clear operational strategy that aligns with our wider business goals youll be setting and communicating clear achievable short- and longer-term objectives with your direct reports to deliver incredible outcomes, • Applying your strong commercial acumen youll be continuously evaluating the financial health and efficiency of our business ensuring that the right checks and balances are consistently in place to manage costs in line with revenue. Youll take full accountability for the profitability and performance of the business end to end, • Managing multiple workstreams at the same time youll be balancing competing and often conflicting priorities always with a sharp eye on the needs and priorities of our business, • Ensuring the successful completion and implementation of a wide range of Rooms Food & Beverage and Capital projects for Townhouse is key to this role. Youll be working to tight timescales anticipating potential challenges creatively devising and implementing the optimum solutions, • A highly visible presence youll engage naturally with guests members and your team. Calm responsive and gracious youll ensure every interaction is handled with care warmth and clarity, • As a senior leader youll be the custodian of our culture & values nurturing and developing talent ensuring that your passion and expertise are lived through others instilling a culture of continuous development and innovation and identifying new ways to surprise and delight your guests and your people. Youll role model the impact of a collaborative way of working to both our people and our guests, • An experienced and highly credible hospitality leader with fantastic experience as a Resident Manager or Hotel Manager you have an outstanding track record of success in premium luxury whether this be in membership clubs or hotels. Your passion for all hotel operations is insatiable; this is more than just your profession, • Your finger is constantly on the pulse and youre continually investigating and identifying new and creative opportunities for our business to make sure were always ahead of the competition tantalising our members and guests with constant innovation, • You truly understand luxury and anticipatory service and understand how this needs to look and feel in our setting. You also have a creative eye and in particular you instinctively know the Food & Beverage offering that is right for our brand, • Leading change elevating an exceptional service culture and driving consistency are second nature you know exactly what great looks like; you also possess a strong drive to support and help others, • Determined to create unforgettable experiences that get people talking about us and driving long term loyalty and love you never stop asking the question is this the best we can do, • Commercially savvy and recognising that trust and empowerment come from getting the basics right youre reputed for running a tight ship and making sure every department is operating efficiently and effectively, • You can pat your head and rub your tummy at the same time! Youre an accomplished leader who can juggle the complexities of a diverse large scale and demanding operation while also ensuring the engagement and wellbeing of our people and always seeking to exceed our guest expectations, • Consistent and on point in your attitude and demeanour no matter how many times an issue has been presented to you you recognise to our people and guests its often the first time, • Focused on our people with the desire to grow and nurture the whole team through coaching and training you create an environment that inspires and drives ambition while allowing people to be themselves, • You get energy from spending time with others and you bring people together in the true belief that the best ideation comes from the sum of the parts. You also have a strong continuous improvement driver that elevates and evolves internal practices drives change and ensures a consistent and methodical approach, • Building strong working relationships and having a positive impact on the people you interact with your communication skills are exceptional; you build high performing teams recognising the value of honest feedback and meaningful conversation and ensure that everyone is working at an optimum level, • Always enthusiastic in your approach youre well organised and punctual with an eagle eye for detail, • Highly motivated driven and possessing an immense sense of pride in your work; youre passionate about fixing the small things that make a big difference; you find the best way to get things done using your initiative to change processes for the better, • Humble and leaving your ego behind youre up for doing things differently and trying (almost) everything once!, • Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand, • You have a positive can do attitude to solving problems in a professional and courteous manner, • A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detail Time to let your hair down • 30 days holiday (including bank holidays) that increases with service, • Seasonal parties and local social events, • 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range, • Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!, • Free pay day lunch and monthly drinks offers, • Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service, • Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles, • Pension scheme, • Life Insurance, • Employee Assistance Programme offering support and confidential advice for you and your family when you need it most, • Ongoing investment in your personal development with access to internal and external training qualifications and programmes, • Internal career opportunities across a wider range of specialisms and departments, • Monthly recognition programme, • Volunteering day every year with a charitable partner of your choice, • Complimentary access to our staff gym Required Experience: Manager Key Skills EMR Systems,Senior Care,Developmental Disabilities Experience,MDS,Yardi,Computer Literacy,Fair Housing Regulations,Maintenance,LIHTC,Document Management Systems,Property Management,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1

Description POSITION SUMMARY JOB SUMMARY Serves as the property Night Supervisor oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related the safety and security of the hotel in the absence of the hotel manager. PAY RATE 13.73 CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 2 years experience in the guest services front desk housekeeping or related professional area. CORE WORK ACTIVITIES Monitoring Property Operations • Monitors and ensures compliance with all Guidelines to Operations., • Ensures supervisors maintain adequate levels of department supplies., • Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook)., • Ensures employees are working in a safe environment., • Manages all period-end inventories., • Directs monitors and assists all overnight staff., • Ensures guest tracking scores and employee opinion survey goals are achieved. Supporting Profitability and Revenue Goals • Reviews financial statements sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations., • Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days., • Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis., • Administers plans and actions to keep chargebacks and rebates to a minimum., • Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages., • Manages employee hours., • Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues. Managing and Conducting Human Resources Activities • Promotes participation in property safety-related programs., • Monitors employee attendance and records absences/tardiness., • Promotes teamwork and employee morale., • Ensures all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving., • Keeps employees informed regarding new operational procedures standards or programs., • Ensures all employees have complete knowledge of emergency procedures., • Ensures constant communication takes place between employees supervisors and management., • Provides orientation for new employees and ensuring all information is entered into computer., • Helps direct supervisors to achieve their own development goals., • Encourages employee relations through gifts parties outings., • Creates incentives that will promote better service and profit for the property., • Assists operations manager in processing employee payroll weekly., • Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns., • Ensures property policies are administered fairly and consistently disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process., • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Safety and Security • Maintain awareness of undesirable persons on property premises., • Follow property specific procedures for handling emergency situations (e.g. evacuations medical emergencies natural disasters)., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment., • Report work related accidents or other injuries immediately upon occurrence to manager/supervisor., • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Follow company and department policies and procedures., • Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures., • Protect company tools equipment machines or other assets in accordance with company policies and procedures., • Address guests service needs in a professional positive and timely manner., • Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible., • Thank guests with genuine appreciation and provide a fond farewell., • Provide assistance to individuals with disabilities including assisting visually hearing or physically-impaired individuals within guidelines (e.g. escorting them when requested using words to explain actions writing directions on paper moving objects out of the way or offering access to Braille or TDD phones)., • Actively listen and respond positively to guest questions concerns and requests using brand or property specific process (e.g. LEARN PLEASED Guest Response LEAP) to resolve issues delight and build trust., • Anticipate guests service needs including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Assist other employees to ensure proper coverage and prompt guest service., • Speak to guests and co-workers using clear appropriate and professional language., • Answer telephones using appropriate etiquette including answering the phone within 3 rings answering with a smile in ones voice using the callers name transferring calls to appropriate person/department requesting permission before placing the caller on hold taking and relaying messages and allowing the caller to end the call., • Provide assistance to coworkers ensuring they understand their tasks., • Discuss work topics activities or problems with coworkers supervisors or managers discreetly and quietly avoiding public areas of the property., • Talk with and listen to other employees to effectively exchange information. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals., • Enter and locate work-related information using computers and/or point of sale systems., • Ensure checks that come from outlets (e.g. Market & F&B) are scanned and charged to room., • Activate room keys using electronic key machine (e.g. Saflok) and reissue new room keys to guests as necessary (e.g. lost key) by verifying guest identity and using electronic key machine., • Secure valid form of payment (e.g. credit card cash) prior to issuing room key., • Ensure rates match market codes and that any exceptions are documented and include an explanation., • Process all guest check-ins by confirming reservations in computer system (e.g. Fidelio PMS FOSSE OPERA) verifying guest identity requesting form of payment assigning room and issuing room key in accordance with property policies and procedures., • File guest paperwork or documentation., • Advise guest of any messages (e.g. voicemail mail faxes) received for them and send to room if required., • Sell a room/accommodation to guests without reservations based on availability., • Operate telephone switchboard station in order to answer telephone calls., • Print contingency lists to have a record of all guests in case of emergency., • Complete the Room Rate Variance Report., • Process all payment types such as room charges cash checks debit or credit., • Process adjustment vouchers paid-outs correction vouchers and miscellaneous charges., • Count bank at end of shift and secure bank., • Breakfast buffet set up, • Setting up tables in the lobby in preparation for breakfast. Complies with Marriott International Hotels Limited Regional Office policies and procedures. At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Required Experience: Manager Key Skills Bilingual,Linux Administration,Documentation,LNG,Entry Level Finance Employment Type : Full-Time Department / Functional Area: Customer Service Experience: years Vacancy: 1

Job Opportunity: Assistant Store ManagerJoin the Miniso family in our vibrant Liverpool store as an Assistant Store Manager. Were seeking a dynamic and dedicated individual to help lead our team and ensure an exceptional shopping experience for our : Assistant Store Manager Location: Miniso Liverpool Salary: 28000 per annum Employment Type: Full-Time PermanentKey Responsibilities: Assist the Store Manager in the day-to-day operations of the store. Lead and motivate the team to meet and exceed sales targets. Ensure the highest level of customer service and satisfaction. Oversee stock management and merchandising. Support in training and developing team members. Maintain a clean organized and tidy store and Skills: Proven experience in retail management or supervision. Strong leadership and interpersonal skills. Excellent organizational and problem-solving abilities. Ability to work in a fast-paced environment. Flexibility to work varied shifts including weekends and : Competitive salary. Employee discount on Miniso products. Opportunity for career growth and advancement. Supportive and friendly work to take the next step in your retail career Apply today and become a part of the Miniso Liverpool team! Skills : Key Skills Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management Experience: years Vacancy: 1

Description The award winningOne Spahas an exciting opportunity for aFitness Instructor working part time 16 hours per week typically 2 days per week during the days of Monday and Friday. The earliest start time being 06.30 and the latest finish time being 22.30. Regarded as Europes most advanced city spa One Spa at the Sheraton Grand Hotel & Spa Edinburgh is a natural balance of energy water and heat in a beautiful light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort pamper and relax. Responsibilities include; Under the guidance of the Fitness Manager you will be required to ensure the highest standards of professionalism in all aspects of the fitness operation. To ensure all clientele are given the highest standard of fitness instruction required. Offer professional advice motivate and encourage our clients in the pursuit of their fitness goals through regular fitness assessment and regularly updated exercise programs. The role also involves maintaining a clean and safe environment for the safety and comfort of its users. The Fitness Instructor has to remain vigilant with exercise techniques and ensure safe usage of all equipment in the gym area and offering assistance where it is needed. The Fitness instructor must attend all training courses and department meetings as deemed necessary. Ensure guest areas including locker areas and fitness areas are kept clean and up to standard following our Commitment to Clean guidelines Attributes Required: • A minimum of REPS Level 2 or equivalent is required for this role, • Experience in leading group fitness classes, • Experience of working with spa/gym booking and scheduling software, • Excellent written and spoken English, • Flexible and adaptable approach to working hours, • Impeccable personal presentation, • Excellent understanding of client care and five star standards, • Maintain a high standard of personal fitness, • Committed enthusiastic and customer focused, • Ability to work reactively and proactively, • A competitive salary with free meals on shift, • 28 days holiday each year including bank holidays this increases up to a maximum of 33 days(pro rata)after further service, • Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction., • 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!, • Discounts off your supermarket shop other shopping and experiences through our Marriott Benefit Hub, • 50% off Spa Treatments and 50 gym membership within our One Spa!, • 24/7 helpline and employee healthcare plan with access to Mental Healthcare first aiders, • Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities Key Skills Body Mechanics,Anatomy Knowledge,Physiology Knowledge,CrossFit,Group Fitness,Teaching,Personal Training,Cycling,Kickboxing,Public Speaking,Dancing,Yoga Employment Type : Part-Time Experience: years Vacancy: 1

Opened 2008 47 Bedrooms 75-seater Bistro & Bar 4 Private Event Spaces - seating up to 30 Edinburghs beauty is staggering but the city is more than just a pretty face. With the mind-blowingly diverse skyline cobbled streets and colourful history. Once a poorhouse asylum science lab and now hotel the building has taken many guises since it was built in 1743 and is bursting with character. It sits just off the bustling Royal Mile in the Old Town between Edinburghs iconic castle and Holyrood Palace. Job Title: Assistant Housekeeping ManagerHotel Du Vin28121 per annum full uniform provided 40 hours per weekPermanentEdinburgh Too good to turn down You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel get paid for doing what you love get loads of perks and benefits learn something new and make a career for life with Hotel Du Vin. Are high standards second nature to you Do you love people and making guests smile everyday knowing you have delivered celebrity service Do you want to be part of something different working with the best food drink and a brand you will be proud of As Assistant Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained. We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel Du Vin we actively encourage internal development and progression Onwards and Upwards. In addition to competitive rates of pay we offer: • Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from 65 per night., • Discounted Friends and Family Room Rate with 50% off best available rate., • 35% off your bill when you dine in our Brasseries and Bistros, • Fully funded Apprenticeshipprogrammes that support you in developing your career, • High Street Discounts on a range of high street shops experiences holidays and much much more, • Cycle to work scheme save up to 40% on a wide range of bikes, • Healthcare Cash Plans - dental optical medical and more available from 5 per month, • Referral schemes that pay up to 1500 (just for getting your mates jobs!), • A decent uniform that doesnt make you look like an extra from a 70s TV sitcom., • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats National Popcorn Day Mental Health Awareness week and more, • We work withWagestreamgiving instant access to your pay as its earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time stream up to 50% of the money youre already earned learn easy tips to manage your money better and save direct from your salary, • We also offercomplimentary stayson your 1st 3rdand 5thanniversary with Dinner Bed & Breakfast, • We are a proud sponsor ofThe Brain Charity helping people with all forms of neurological conditions to lead longer healthier happier lives., • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK, • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round, • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens. Frasers Hospitality Malmaison & Hotel Du Vin arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age. Required Experience: Manager Key Skills Advertising Management,Dewatering,Internship,Datawarehousing,Glass Employment Type : Full-Time Experience: years Vacancy: 1

Description W Edinburgh is hiring to expand the Bell team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh and fast paced operation! Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. ABOUT THE BRAND Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever. ABOUT THE ROLE Reporting to the Guest Relations Manager as Lobby Ambassador you will be the first person our guests meet! You will become their go-to person ensuring they have everything they need for a memorable personalized stay. Joining the team means you will be instrumental to the success of the hotels operations and beyond. We are looking for someone who is friendly loves interacting with people and is a team-player! As Lobby Ambassador key aspects of your role will include: • Greet and escort guests to rooms, • Open doors and assist guests/visitors entering and leaving property, • Inform guests of property amenities services and hours of operation local areas of interest and activities and supply directions, • Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services), • Transport guest luggage to and from guest rooms and/or designated bell area assist with luggage storage and retrieval., • Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage, • Confidence interacting with others, • Multi-tasking skills, • The ability to work in a team, • A positive mindset, • World class training and development including leadership development, • Unlimited career opportunities (internationally and locally), • Wellness and mental health programmes, • Discounted accommodation food and beverage in over 9000 hotels all over the world!, • Discounts for your friends and family W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure is the centrepiece of Nuveen Real Estates Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments. This W hotel aims to help redefine the citys hospitality landscape. Accordingly it fuses the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture. The new W hotel accommodates guests across 244 stylish guestrooms including 45 suites. While staying here guests benefit from the brands signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terraces pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space. If this sounds like the perfect place for you apply to be a Lobby Ambassador today! At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Key Skills Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing Employment Type : Part-Time Experience: years Vacancy: 1

Description Become part of the friendly welcoming and professional team at One Spa Scotlands most renowned urban thermal spa experience with the accolade of Scotlands Best Spa in 2023 and 2024. Guests are invited to unwind relax and escape in the modern luxurious surroundings of our five star spa. One Spa features a 19m Swimming Pool warm water rooftop Hydropool and Thermal Suite with an unrivalled selection of salt water and heat experiences including a Crystal Steam Room and Dry Salt Room. Our expert therapists offer calming body and facial treatments that are bespoke to each guest and designed to re-energise and rebalance body and mind. One Spa part of the five-star Sheraton Grand Hotel and Spa in Edinburgh has an opportunity for a Spa Treatments Manager who will lead our treatment side of One Spa from therapists to brand partner liaison and everything else in between. Key Responsibilities: • Leadership and Management:, • Lead the therapy team and manage their training and development., • Ensure smooth running of the treatment department and maintain high standards., • Operational Procedures:, • Ensure compliance with brand standards and H&S objectives., • Implement operational procedures and codes of conduct on the therapy floor., • Recruitment and Team Support:, • Recruit train and support therapists and wider Spa team members., • Maintain a motivated team and ensure high standards of treatments cleanliness and guest satisfaction., • Revenue Growth and Performance:, • Chart and report on KPIs and industry trends to drive revenue growth and hit targets., • Monitor and adjust strategies to achieve departmental revenue objectives., • Strategic Planning and Budgeting:, • Assist the Spa Director in developing and implementing the budget and departmental strategy., • Contribute to the development of marketing objectives and initiatives., • Collaboration and Communication:, • Work closely with other managers in the Spa and wider hotel to support overall business goals., • Perform Duty Management shifts as required. 40 Hours per week 5 days out of 7 including weekends. So why work for the worlds largest hospitality company • A competitive salary plus free meals whilst on duty., • An annual bonus plus private medical insurance, • 28 days holiday each year including bank holidays this increases up to a maximum of 33 days(pro rata)after further service, • Worldwide employee and friends & family hotel room rates, • 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!, • Discounts off your supermarket shop other shopping and experiences through our Marriott Benefit Hub, • 50% off Spa Treatments and 50 gym membership within our One Spa, • 24/7 and employee healthcare plan with access to Mental Healthcare first aiders, • Refer a friend to work with us and receive a 500 bonus, • Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities Required Experience: Manager Key Skills Sales Experience,Customer Service,Hotel Experience,Organizational skills,Hospitality Experience,Computer Skills,Management Experience,Millennium,Dermal Fillers,Front Desk,Esthetic Laser Treatment,Leadership Experience Employment Type : Full-Time Experience: years Vacancy: 1

As a Floor Manager you will be at the forefront of creating excellent customer experiences that go beyond the expected. With a passionate and dedicated team by your side you will lead with energy and purposesetting the tone for a store environment thats not only welcoming and inspiring but also drives results. Your leadership ensures every customer journey feels personal genuine and memorable while your focus on service and operational excellence helps bring the brand to life on the shop floor. Key Responsibilities • Deliver a high level of customer service through expert styling advice strong product knowledge and an engaging store experience, • Analyse sales data and collaborate with the Store Manager to maximise department performance, • Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards, • Support recruitment efforts and ensure effective onboarding and training for new team members, • Identify and nurture future talent contributing to development plans that support team progression, • Oversee daily store operations ensuring efficiency and alignment with brand standards, • Act as a brand ambassador consistently delivering the best possible experience for every customer, • Step into the role of Store when required ensuring continuity in leadership and performance Qualifications : • Customer-Focused: You genuinely enjoy engaging with customers and lead by example in delivering outstanding service., • Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers., • Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development., • Excellent Communication: Clear confident and empathetic in both customer and team interactions., • Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards., • Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve., • Analytical Thinking: Developed a solid understanding of key retail KPIs and how to use them to drive performance., • Adaptability & Flexibility: Embraced change and responded quickly to customer feedback stock levels and operational updates., • Operational Excellence: Maintained high standards in store presentation and operations contributing to positive customer feedback and increased sales., • Flexible & Reliable: Comfortable working varied hours including evenings weekends and holidays., • English language skills Additional Information : This is a full-time position with a contract of 39 hours a week in our COS store in St James Quarter Edinburgh. Apply by uploading your CV in English as soon as possible. Benefits: Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. Inclusion & Diversity At H&M Group we are committed to fostering inclusive diverse and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds perspectives and experiences. This diversity enhances our ability to solve problems creatively expand our thinking and build meaningful connections with colleagues and customers around the world. Thats why we consider all dimensions of diversity throughout our recruitment processensuring our workforce reflects the richness of the communities we serve. Remote Work : No Employment Type : Full-time Key Skills Culinary Experience,Restaurant Experience,Succession Planning,Customer Service,Hospitality Experience,Guest Relations Experience,Management Experience,Serving Experience,Shift Management,Computer Literacy,Restaurant Management,Stocking Experience: years Vacancy: 1

This position is for our brand new store opening in Edinburgh Scotland! Address: FORT KINNAIRD EDINBURGH EH15 3RD As Assistant Store Manager your focus is on motivating your team and giving each customer a meaningful shopping experience. Youre also second-in-command ready to fill in for your Store Manager and take charge when necessary. Above all youre dedicated to driving your stores performance by ensuring excellent customer service effective teamwork and efficient operations every day. Youll act as a role model for your team and a true ambassador for Rituals. Youll support your Store Manager in creating a culture of trust based on positive and constructive feedback youll help to recruit hire and retain a diverse and talented store team youll coach your team members to help them feel more engaged while achieving their full potential and finally youll serve as your Store Managers right hand by helping them with day-to-day business activities! This role is based in an outlet environment where were looking for someone who can deliver operational excellence particularly in stock and inventory management while upholding high store standards in a fast-paced high-footfall setting. A strong focus on delivering exceptional customer service is essential. Qualifications : High on energy low on ego and with a little bit of humour! You are one of a kind because your ability to encourage others and reach your stores goals in terms of customer satisfaction and addition as Assistant Store Manager you are inspiring and performance orientated. On top of that you have: • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality., • People management skills (e.g. communication motivation coaching connection and inspiration), • Experience in sharing knowledge to drive behavioural change and develop others., • Decision making and problem-solving skills. Remote Work : No Employment Type : Full-time Key Skills Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management Experience: years Vacancy: 1

Description W Edinburgh is hiring to expand the Bell team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh and fast paced operation! Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. ABOUT THE BRAND Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever. ABOUT THE ROLE Reporting to the Guest Relations Manager as Night Lobby Ambassador you will be the first person our guests meet! You will become their go-to person ensuring they have everything they need for a memorable personalized stay. Joining the team means you will be instrumental to the success of the hotels opening and beyond. We are looking for someone who is friendly loves interacting with people and is a team-player! As Night Lobby Ambassador key aspects of your role will include: • Greet and escort guests to rooms, • Open doors and assist guests/visitors entering and leaving property, • Inform guests of property amenities services and hours of operation local areas of interest and activities and supply directions, • Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services), • Transport guest luggage to and from guest rooms and/or designated bell area assist with luggage storage and retrieval., • Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage, • Confidence interacting with others, • Multi-tasking skills, • The ability to work in a team, • A positive mindset, • World class training and development including leadership development, • Unlimited career opportunities (internationally and locally), • Wellness and mental health programmes, • Discounted accommodation food and beverage in over 9000 hotels all over the world!, • Discounts for your friends and family W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure is the centrepiece of Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments. This W hotel aims to help redefine the citys hospitality landscape. Accordingly it fuses the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture. The new W hotel accommodates guests across 244 stylish guestrooms including 45 suites. While staying here guests benefit from the brands signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terraces pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space. If this sounds like the perfect place for you apply to be a Night Lobby Ambassador today! At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Key Skills Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing Employment Type : Full-Time Experience: years Vacancy: 1

The essential ingredient at the heart of our business is our people so we are searching for an experienced Retail Head Chef with a background in exceptional food catering services to join our business and work at one of our highly prestigious corporate settings. As a Retail Head Chef your focus is to work closely with your team and the Executive Chef to develop a great work relationship and together to provide the best customer service. As well as having an excellent presentation organisational and communication skills you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm. Qualifications : • Have worked in a similar environment at a management level assisting the Retail Manager on site with all food related matters, • A background in a well established environment such as a 5* hotel or boutique property corporate dining within the Food Service Industry or a similar corporate operation., • Be a proven hands-on leader able to invest in your team and their development, • Be naturally outgoing and vibrant display a real passion for food and customer service, • Have excellent Health & Safety knowledge, • Be financially astutewith good understanding of GP calculation and have strong IT literacy, • Be innovative and creative and driven by excellence, • Stay up to date with current food trends Additional Information : • Monday to Friday, • 28 Days holiday inclusive of bank holidays, • Bespoke training and development, • Pension We cant do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us. We want to fuel your individuality which is why we are deeply committed to creating an inclusive working culture at BaxterStorey. Ready to be fuelled Apply today. Find out more about us at Remote Work : No Employment Type : Full-time Key Skills Culinary Experience,Food Handling,Restaurant Experience,Kitchen Management Experience,Food Preparation Experience,Kitchen Experience,Food Industry,Cooking,Cost Control,Baking,Sanitation,Leadership Experience Experience: years Vacancy: 1

Opened 2008 47 Bedrooms 75-seater Bistro & Bar 4 Private Event Spaces - seating up to 30 Edinburghs beauty is staggering but the city is more than just a pretty face. With the mind-blowingly diverse skyline cobbled streets and colourful history. Once a poorhouse asylum science lab and now hotel the building has taken many guises since it was built in 1743 and is bursting with character. It sits just off the bustling Royal Mile in the Old Town between Edinburghs iconic castle and Holyrood Palace. Job Title: Assistant Housekeeping ManagerHotel Du Vin28121 per annum full uniform provided 40 hours per weekPermanentEdinburgh Too good to turn down You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel get paid for doing what you love get loads of perks and benefits learn something new and make a career for life with Hotel Du Vin. Are high standards second nature to you Do you love people and making guests smile everyday knowing you have delivered celebrity service Do you want to be part of something different working with the best food drink and a brand you will be proud of As Assistant Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained. We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel Du Vin we actively encourage internal development and progression Onwards and Upwards. In addition to competitive rates of pay we offer: • Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from 65 per night., • Discounted Friends and Family Room Rate with 50% off best available rate., • 35% off your bill when you dine in our Brasseries and Bistros, • Fully funded Apprenticeshipprogrammes that support you in developing your career, • High Street Discounts on a range of high street shops experiences holidays and much much more, • Cycle to work scheme save up to 40% on a wide range of bikes, • Healthcare Cash Plans - dental optical medical and more available from 5 per month, • Referral schemes that pay up to 1500 (just for getting your mates jobs!), • A decent uniform that doesnt make you look like an extra from a 70s TV sitcom., • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats National Popcorn Day Mental Health Awareness week and more, • We work withWagestreamgiving instant access to your pay as its earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time stream up to 50% of the money youre already earned learn easy tips to manage your money better and save direct from your salary, • We also offercomplimentary stayson your 1st 3rdand 5thanniversary with Dinner Bed & Breakfast, • We are a proud sponsor ofThe Brain Charity helping people with all forms of neurological conditions to lead longer healthier happier lives., • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK, • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round, • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens. Frasers Hospitality Malmaison & Hotel Du Vin arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age. Required Experience: Manager Key Skills Advertising Management,Dewatering,Internship,Datawarehousing,Glass Employment Type : Full-Time Experience: years Vacancy: 1

Description SHIFTS YOU ARE APPLYING FOR: 21.50hrs p/w; Sun 08:00 - 13:00; Tue 07:00 - 14:00; Wed 07:00 - 10:45; Fri 11:00 - 18:00 To be an effective Stock Manager you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied fast paced challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders. To be a successful Stock Manager you will: • Support the Store management team across the back of house areas and communicate effectively with the Store Manager, • Manage a team to deliver accurate stock processes in an environment which is operationally efficient safe and where targets are met, • Create an atmosphere where supporting motivating and inspiring your team to be at their best is at the core of everything you do, • Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team About You: • You are passionate about our customers our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit, • You are a great communicator who is friendly calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others, • A team player who works at their best in a result driven fast and challenging environment. You have the ability to adapt and change quickly bringing the rest of the team onboard with new objectives, • Able to demonstrate the ability to problem solve make sound business decisions confidently challenge processes and generate innovative ideas to take the business forward This role is not one we would typically consider for sponsorship under the Skilled Worker route due to for example the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. Whats Next Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment. Required Experience: Manager Key Skills Shipping & Receiving,Inventory Control,Forklift,Heavy Equipment Operation,Quality Audits,Retail Sales,Guest Services,Order Fulfillment,Retail Management,Hazmat,Google Suite,Stocking Employment Type : Part-Time Experience: years Vacancy: 1

Description W Edinburgh is hiring a Welcome Desk Agent (Receptionist) team to join team! We invite you to play an integral part in bringing to life this unique project. Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. ABOUT THE BRAND Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever. ABOUT THE ROLE Reporting to the Welcome Office Manager (Front Office) as Welcome Desk Agent you will play a central role in the guests experience providing a warm welcome at all times and ensuring a five-star personalized stay. Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is friendly loves interacting with people and is a team-player! As Welcome Desk Agent key aspects of your role will include: • Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible, • Thank guests with genuine appreciation and provide a fond farewell, • Anticipate guests service needs including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Process guest check-ins and check-outs, • Process all payment types such as room charges cash checks debit or credit, • Handle guest complaints and payment disputes, • Answer record and process all guest calls messages requests questions or concerns, • Supply guests with directions and information regarding property and local areas of interest, • Confidence interacting with guests, • Good communication skills both written and verbal English, • Multi-tasking skills, • Comfortable using computers and systems, • The ability to work in a team, • A positive mindset, • World class training and development including leadership development, • Unlimited career opportunities (internationally and locally), • Wellness and mental health programmes, • Discounted accommodation food and beverage in over 9000 hotels all over the world!, • Discounts for your friends and family W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure will be the centerpiece of Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments. This W hotel helps redefine the citys hospitality landscape. Accordingly itll fuse the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture. The W hotel accommodates guests across 244 stylish guestrooms including 45 suites. While staying here guests will benefit from the brands signature Whatever / Whenever service philosophy. A real highlight of this property will be its rooftop bar and outdoor terrace pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space. If this sounds like the perfect place for you apply to be a Welcome Desk Agent today! At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Required Experience: Unclear Seniority Key Skills Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1

Context: TARKA is a fresh new concept and disruptive brand that will revolutionise hostels and will create a whole new category of accommodation in the UK. T he capsule concept is already well established and successful in Japan and other parts of Asia. TARKA will create an upscale version of a capsule hotel that will appeal to a more diverse range of people than a traditional hostel. TARKA will use technology to create the most streamlined operation possible.T h ere will be a bar and restaurant based on an Izakaya. These will offer drinks and simple dishes which are served during the day and evenings. There will also be a Scandinavian-style coffee shop on the ground floor. The bar, restaurant and coffee shop will be open to the publicT A RKA’s USP's are its sleeping capsules, technology-led DNA and unique F&B concept.Th is is an exceptional opportunity for an outstanding professional, conversant with local licensing laws, able to develop strong relationships with local authorities to ensure Tarka can operate to brand standard. A Manager who understands that creating unique memorable service is more than just traditional management. We are looking for someone with a can-do attitude, comfortable thinking outside the box who also has a proven track record delivering unique and outstanding service in hotels or hostels whilst building reputation and growing revenue that puts Tarka in a class of its’ own If you are a Manager with outstanding credentials in the Edinburgh market with experience of pre-opening and licensing, we’d love to hear from you.Jo b title: Hotel ManagerPo sition reports to: Chief Operating Officer Di rect Reports: All hostel staff and responsible for third party suppliersLo cation: TARKA Edinburgh, South St Andrews Street, Edinburgh. Some travel to other locations may be required from time to timeSa lary: Competitive. Ho urs: Regular early mornings, evenings and weekends will be required.Ma in purpose of job:Le ad and inspire the hostel team to deliver a memorable service experience to all guests. Ensuring the efficient and productive day to day running of the hostel business and ensuring brand standards and legal compliance are adhered to. Acting as an ambassador for Tarka in Edinburgh by developing strong relationships with guests, employees, key stakeholders and third parties. Leading and managing a commercially successful hostel whilst delivering the hostel P&L budget, year on year growth and KPIs.Ma in Accountabilities:Ø& nbsp; Work closely with the Tarka Executive team to define the Edinburgh hostel experience, establish operational approach, jointly develop strategy and offer in the common areas, and oversee all profit centres to ensure a consistent, holistic offer within the Tarka brand ethosØ& nbsp; Fully responsible for all aspects of running a commercially successful hostel business. Ø& nbsp; Responsible for the hostel team and ensuring the property is always fully curated and ready for businessØ& nbsp; Responsible alongside the Deputy Hotel Manager/F&B Manager for creating rosters and ensuring the hostel and F&B outlets are suitably staffed.Ø& nbsp; Responsible for all operational aspects of running the asset, guest experience, sales and revenue daily, including the F&B outlets.Ø& nbsp; Responsible for the hostel budget, cash flow and P&L, with a particular emphasis increasing bed and F&B through the generation of new and innovative offers and events.Ø& nbsp; Ensure budgeted revenue and profit are achieved through brand standards integrity, legal compliance, outstanding customer service and operating a clean, safe and well maintained hostel.Ø& nbsp; Monitors and remedy all building and maintenance issuesØ& nbsp; Ensure good local neighbour relationsØ& nbsp; Execute the company and hostel policies and procedures, supporting company brand and operational guidelines to ensure the Tarka service style and Tarka behaviours are instilled in the hostel and staff and lead by exampleØ& nbsp; Ensure compliance of and audit of all Fire, Health & Safety regulations in order that the hostel is safe for employees and guests. Ø& nbsp; Ensure all new staff are inducted and trained to the highest standards to deliver service and commercial expectations.Ø& nbsp; Manage and coach performance and motivate staff in line with brand values to maximise quality of service, progressive development of all staff, professionalism and profitability.Ø& nbsp; Inspire a service-oriented environment, constantly leading by example.Ø& nbsp; Play a proactive role with regards to guest satisfaction through personal engagement with guests in line with guest satisfaction feedback.Ø& nbsp; Ensure the hostel and all departments are fully operational, ready for business and in adherence to brand standards. Ø& nbsp; Social Media and Community nbsp; Content Support – assist the Sales & Marketing Director by capturing real-time content opportunities on-site and making recommendations to enhance engagement and reachØ& nbsp; Revenue Management – Partner with the Sales & Marketing Director to drive revenue performance through accurate forecasting, rate optimisation and a strong understanding of city and market trendsØ& nbsp; Ensure a consistent delivery of guest service on a daily basis through effective communication and training of Standard Operating Procedures.Ø& nbsp; Ensure the operational standards of cleanliness, presentation and maintenance of the hostel are maintained to a level above the minimum brand standards. Ø& nbsp; Work with hostel 3rd party suppliers to ensure standards are met and adhered toØ& nbsp; Ensure that the hostel has fully trained and competent operational management throughout opening hours. Ø& nbsp; Ensure all staff are suitably briefed and trained on procedure in the case of accident, incident and fire evacuation.Ø& nbsp; To carry out any other reasonable request as required by the Line Manager. Ke y Attributes:Ø& nbsp; Managerial level experience, preferably in the chain budget hotel or hostel business Ø& nbsp; Financially numerateØ& nbsp; Sales experience Ø& nbsp; Understanding of yield managementØ& nbsp; Great communicatorØ& nbsp; Inspirational leadership styleØ& nbsp; Attention to detailØ& nbsp; In depth experience of customer service and process developmentØ& nbsp; Articulate and strong relationship building skillsØ& nbsp; High levels of energy and enthusiasm for serviceØ& nbsp; Experience compiling and presenting analysis of data at board levelØ& nbsp; Technology savvy

As Bar Manager, you’ll be the driving force behind the Herringbone bar, combining technical knowledge with top-tier service and genuine hospitality. We’re now looking for a Bar Manager to lead our bar team and take the guest experience to the next level. Get notified about new Bar Manager jobs i

Lead by example, delivering exceptional service to every guest. Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service. You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.

Support the Assistant Manager and General Manager in running shifts. Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.

As a Concierge Porter, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Ensure that both the Head Concierge and Front of House Manager are kept fully

As the Assistant Front of House Manager, you will lead the Front of House team, including Concierge & Reception, ensuring smooth operations and exceptional guest service at Scotland’s iconic hotel. Experience in a luxury hotel Front of House role.

You'll lead the Front of House team, including the Concierge & Reception Teams, ensuring smooth and efficient operations while maintaining the highest standards of customer service. As the Front of House Manager at The Scotsman Hotel, you will play a pivotal role in delivering amazing guest experien

We’re now looking for a Bar Manager to lead our bar team and take the guest experience to the next level. As Bar Manager, you’ll be the driving force behind the Herringbone bar, combining technical knowledge with top-tier service and genuine hospitality. Experienced in bar service within a fast-

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager. Guest Service Managers duties include. To be a great fit for this role, you should possess strong leadership skills, a service-orie

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager. Guest Service Managers duties include. To be a great fit for this role, you should possess strong leadership skills, a service-orie

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

At Lindsay & Gilmour, we are dedicated to providing exceptional healthcare services to our community. This role offers the opportunity to support a range of pharmacies across our group, helping to maintain excellent patient service and operational continuity during periods of increased demand or cha

Care and Support - Struan Lodge Care Home.Struan Lodge is a purpose-built care home providing exceptional Nursing, Dementia, and Palliative care for up to 30 residents.Located in a peaceful residential area, the home offers a warm, person-centred environment where every resident is supported to live

You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Monthly and annual team member service awards, making sure your achievements are r

To assist in the provision of a high quality cleaning service within Council buildings.

You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Monthly and annual team member service awards, making sure your achievements are r

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

The City of Edinburgh Council is looking for a Fleet Compliance Team Leader to join our busy Fleet Services operations. Reporting to the Fleet Compliance Manager, you will be responsible for leading the Fleet Compliance Team to ensure the fleet is fully maintained to schedule under our Operators lic

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. An exciting opportunity has arisen for two team leader positions in the Council's Temporary A

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

Report faults or issues affecting the service. Experience in cleaning or facilities services is essential. Opportunities to lead, develop, and grow within the service.

As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

Connect Appointments have a new opportunity for a number of experienced cleaners to join our growing bakery production client in Peffermill, Edinburgh.Back shift working hours - paid weekly pay at 12.Monday to Friday, 14:00 to 22:00.Deep clean processing equipment and production areas.Complete sched

Purpose – To work alongside the Shop Manager and Assistant Manager as part of the management team.

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Weekend Retail Sales Assistant - Rosyth, KY11 2JW.This role involves working on both Saturday and Sunday with shifts between 5 am and 4 pm on a Saturday and 7am and 3pm on a Sunday.Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.We use traditional baking

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Senior Sales Assistant, Leith, EH6 5LA.You will be given various shifts - which will change week to week and will include weekends (when rostered on)- between 5 am and 445 pm - any 5 days from 7.MUST be available for early starts.Bayne’s the Family Bakers have a proud history serving local communi

To work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

Care Assistant - The Manor - Edinburgh, City of Edinburgh.Must hold 6 months hands on care experience within the UK.At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members.Our mission is simple yet profoun

Employee of the Month' rewards and Long Service Awards'.

Senior Sales Assistant, Queensferry Road, EH4 7QD.You will be given various shifts - which will change week to week and will include weekends (when rostered on)- between 430 am and 5 pm - any 5 days from 7.Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.W

While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible. If you would like clarification on any infor

Previous experience in customer service or a similar role. Customer Service Advisor (Dutch Speaking). Dutch-speaking Customer Service Advisor.

Employee of the Month' rewards and Long Service Awards'.

Senior Care Assistant - The Manor, Edinburgh - £13.Must hold an NVQ within Health and Social Care.At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members.Our mission is simple yet profound: to make each

Retail Sales Assistant - Queensferry Road shop, EH4 7QD.You will be given various shifts - which will change week to week and will include weekends (when rostered on), between 430 am and 5 pm - any 4 days from 7.Bayne’s the Family Bakers have a proud history serving local communities for over 70 y

To provide professional clinical nursing to all residents whilst delivering strong leadership, abiding by the NMC’s code of professional conduct and supporting the Home Manager in the daily running of the Nursing Home. Hello, I'm Owen, Recruitment Manager for Randolph Hill Nursing Homes Group. Lon

Purpose – To work alongside the Shop Manager and Assistant Manager as part of the management team.

Catering and Hospitality - Guthrie House Care Home.Guthrie House Care Home is located in Edinburgh's Liberton area and provides nursing care for up to 88 residents.Where every dish is made with care and every shift makes a difference.We’re looking for a dedicated Catering Assistant to become a vit

Pupil Support Worker - fixed term until 20/02/2026.Salary: £25,322-£27,727 (pro-rata for part time and sessional).Hours: 30 per week, 39 weeks sessional.Woodlands School opened in 2008 is a Special School in Currie, Edinburgh, providing personalised education for secondary-aged learners with a wid

Activities - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Because joy, connection, and purpose matter at every stage of life.We’re looking for a creative and compassionate Activities Assistant

Salary: £28,046 - £32,010 (pro-rata for part-time and sessional).Hours: 36 per week, 39 weeks sessional.Part time hours will be considered.Communication Support Workers will provide bespoke communication support to deaf children/young people, some with complex additional support needs, throughout

Care and Support - Struan Lodge Care Home.Struan Lodge is a purpose-built care home located in the north of Edinburgh, providing exceptional Nursing, Dementia, and Palliative care for up to 30 residents.We take pride in offering a safe, supportive environment where residents are treated with compass

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team.Applications are sought from Solicitors or Legal Execut

Hours: 30 per week, 39 weeks sessional.Salary: £25,322- £27,727 (pro -rata for part-time and sessional).Woodlands School opened in 2008 is a Special School in Currie, Edinburgh, providing personalised education for secondary-aged learners with a wide range of learning disabilities.The school is s

We are working with an accomplished law firm to hire a Compliance Team Leader for their Risk and Compliance function in Scotland.In this role, you’ll take the lead in managing a team focused on business acceptance and ongoing monitoring, while also playing a key part in firm-wide compliance initia

Hello, I'm Owen, Recruitment Manager for Randolph Hill Nursing Homes Group. Long service holidays and awards. To provide professional clinical nursing to all residents whilst delivering strong leadership, abiding by the NMC’s code of professional conduct and supporting the Home Manager in the dail

What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations<

Care and Support - Glencorse Care Home.Do you have the following skills, experience and drive to succeed in this role Find out below.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en s

What youll doFriendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience <

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. We’ll look to you to provide them with great service on

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Fr

Working closely with the Service Manager, the role also contributes to financial oversight, health and safety, property management, and maintaining accurate records and reports. The ideal candidate will have experience promoting service user involvement and working within multi-agency environments,

Dutch speaking Customer Service Advisor. Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a. Dutch-Speaking Customer Service Advisor.

What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an

What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an

Care Assistant (Bank) Care and SupportScroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Ashridge Court Care Centre Contract: Bank Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours:

Night Team Leader Care and SupportIf the following job requirements and experience match your skills, please ensure you apply promptly.Glencorse Care Home Contract: Full Time and Part- Time Salary: £14.Per Hour Shift Type: Nights Contracted hours: Full Time or Part Time Located

Care Assistant Care and SupportFind out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Ashridge Court Care Centre Contract: Full Time , Part- Time, Bank Salary: £12.Per Hour Shift Type: Nights Contracted hours: 23

Bank Care Assistant Care and SupportDo not wait to apply after reading this description a high application volume is expected for this opportunity.Struan Lodge Care Home Contract: Bank Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours: 0 Struan Lodge

Collaborate with Staff: Work closely with other staff members to ensure that laundry services and overall cleanliness are maintained effectively. Key Responsibilities Maintain Cleanliness: Provide thorough domestic cleaning services within the care home, adhering to company policies and best practic

Activities Assistant ActivitiesBelow, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.St Margarets Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days Contracted hours: St Margarets Care Home of

Night Care Assistant Care and SupportPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Struan Lodge Care Home Contract: Full Time and Part- Time Salary: £12.Per Hour Shift Type: Nights Contracted hours: Full Time a

Night Senior Care Assistant Care and Support - Glencorse Care Home Contract: Full Time and Part- Time Salary: £13.Per Hour Shift Type: Nights Contracted hours: Full Time and Part Time Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built lu

Night Team Leader Care and SupportApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Ashlea Court Care Home Contract: Full Time Salary: £14.Per Hour Shift Type: Nights Contracted hours: 44 Join Our Specialis

Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

Catering Assistant Catering and HospitalityIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Guthrie House Care Home Contract: Part Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 30 Guthrie H

Job Description Role:Greggs Team Leader Location:Tranent, EH33 1EZ Job Type:Part-Time Hours Available / Permanent Hourly Rate:£12.Bonus Scheme:Bonus Incentive! Company: EG OnThe Move About the role: Are you ready to take the next step in your career with one of the UKs most beloved brands? A

Senior Care Assistant Care and Support - Glencorse Care Home Contract: Full Time and Part- Time Salary: £13.Per Hour Shift Type: Days Contracted hours: Full Time and Part Time Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury car

Job Description Catering Assistant Catering and Hospitality - Guthrie House Care Home Contract: Part Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 30 Guthrie House Care Home is located in Edinburgh's Liberton area and provides nursing care for up to 88 residents.Where every

Job Description Are you an experienced Team Leader who can both work in a warehouse but is also aware of Transport regulations, can keep a fleet of 7.T vehicles legal and compliant and also plan routes? Apply today to work as a Warehouse & Transport Team Leader for our client - The UK's leading su

Job Description Team Leader Care and Support - Glencorse Care Home Contract: Full Time and Part- Time Salary: £14.Per Hour Shift Type: Days Contracted hours: Full Time or Part Time Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxu

Job Description Senior Care Assistant Care and Support - Glencorse Care Home Contract: Full Time and Part- Time Salary: £13.Per Hour Shift Type: Days Contracted hours: Full Time and Part Time Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose

What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service.

Job Description Bank Care Assistant Care and Support - Struan Lodge Care Home Contract: Bank Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours: Struan Lodge is a purpose-built care home located in the north of Edinburgh, providing exceptional Nursing, Dementia, and

Job Description Night Senior Care Assistant Care and Support - Glencorse Care Home Contract: Full Time and Part- Time Salary: £13.Per Hour Shift Type: Nights Contracted hours: Full Time and Part Time Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new,

Has a valid UK driving licence and is happy to carry out daily delivery services for customers. As a Sales Assistant/Driver you will work alongside the store team, collaboratively supporting our Store Manager, in delivering a sustainable and profitable sales growth for Crown Paints. Are passionate a

Night Care Assistant Care and Support - Glencorse Care Home Contract: Full Time and Part- Time Salary: £12.Per Hour Shift Type: Nights Contracted hours: Full Time and Part Time Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury ca

A strong desire to provide outstanding client service.

Warehouse/Workshop Operative - Manufacturing.Reliable and safety-focused individual with a manufacturing background.Understands production processes and quality standards.Communicates clearly and works well both independently and within a team.Takes responsibility for their work and follows health a

Lee House is an attractive residential care home located in Wimbledon offering care and support to residentsover the age of 65.The home has been carefully designed to offer comfortable accommodation which includes single occupancy bedrooms each with en-suite facilities, a pleasant lounge, dining roo

Reporting to the Department Manager and looking after a team of around 10 Distribution Operatives the purpose of the role is to support the Department Manager in the effective movement of products through the Distribution Centre in an accurate and timely manner, ensuring high standards are maintaine

We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity, and a great customer exper

Significant experience of delivering both excellent Customer Service and Customer Satisfaction results. You will support and assist the Operations Manager in achieving and exceeding all depot KPI’s, targets and objectives. Deputising for the Operations Manager in their absence.

Amey delivers facilities and estate management services to the Renfrew Schools Private Finance Initiative across an estate of nine schools. We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption to day

At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:.Access to the Coca-

Warehouse Shift Leader - Southampton.We're hiring a Warehouse Shift Leader to join a growing supply chain operation based in Sherburn-in-Elmet.This is a hands-on leadership role, working within a chilled environment to ensure high levels of accuracy and team performance.If you're someone who thrives

As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail

We have extensive experience in offshore and onshore facilities, specializing in asset management services throughout all lifecycle phases—from consulting and engineering to manufacturing, assembly, operations, maintenance, and decommissioning.

Insurance Consultant role; ensuring cultural, service and efficiency objectives are achieved in support of the business strategy. Support, motivate and communicate relevant information to the team effectively, ensuring a strong service and retention focused culture. Provide professional support and

You'll be supporting our managers by helping to lead a team of associates in a constantly evolving store.

Reporting to the Band 6 Deputy Manager, you will provide and oversee care and support for your Service Users, leading and motivating the Band 3 and Band 4 Support Workers in your team. Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilit

The night shift team plays an essential role in ensuring a high level of cleanliness before trains resume their daily service. Joining a reputable company within the railway sector known for innovation in service delivery, you will be part of a loyal and hardworking team striving for excellence.

Progression into Deputy Manager roles.

Murphy is recruiting for a Record to Report (RTR) Team Leader to work within the Finance Shared Service Team at Stone Cross, Wigan (WA3 3JD). Extensive RTR experience, preferably in a Shared Services environment.

Team Leader – Full Time – Costa Edinburgh St Andrew Sq.At Costa Coffee, we are what we craft.It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We’re a global coffee brand with bold plans and some

It would also be to your advantage if you have any additional Financial Services qualifications such as working towards or achieved a Level 4 Diploma in Financial Planning. Assisting the compliance officer to ensure compliance standards are met throughout the financial services department. We would

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team.Applications are sought from Solicitors or Legal Execut

Team Leader / Maintenance Engineer Electrical Bias (Days).Shift Pattern: Monday to Friday, 7 AM - 4 PM.We are seeking a skilled Team Leader / Maintenance Engineer to join our team on a 3-month contract.The role involves maintaining and repairing electrical systems within an FMCG environment to ensur

Your role will involve analysing customer feedback gathered through various channels and developing a comprehensive service improvement plan that prioritizes the customer journey and satisfaction. Providing clear and effective communication to both customers and colleagues regarding complaints and s

Have previous Team Leader, Supervisory or Managerial experience within a contact centre. Leadership, Delivering Service. Group a leading global travel service provider?.