84 Best guest service manager Jobs in Southall (June 2026)

Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us: A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that a flawless daytime experience starts with an exceptional barista. The Role: Barista We are looking for a passionate, skilled, and hospitality-driven Barista to join our founding team. As the face of our morning and daytime service, you will be responsible for crafting premium specialty coffee, managing the hot drinks station, and delivering a warm, welcoming experience to the Kew community. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: • Coffee Craft and Consistency: Dial in espresso recipes daily, texture milk to a silky micro-foam standard, and pour high-quality latte art consistently under pressure., • Bar Management: Keep the coffee station, grinders, and espresso machine spotlessly clean, organised, and fully stocked throughout the shift., • Guest Hospitality: Greet guests warmly, take orders accurately, and share your knowledge of our coffee blends and daytime menu with enthusiasm., • Workflow and Speed: Maintain a fast, efficient workflow during peak morning rushes without compromising on drink quality or presentation., • Hygiene and Maintenance: Execute daily and weekly deep-cleaning protocols for the espresso machine (backflushing, steam wands, grinders) and comply with all food safety regulations., • Team Collaboration: Work seamlessly alongside the floor and kitchen teams to ensure food and drinks are served smoothly together. Requirements: • Proven experience working as a barista in a fast-paced specialty coffee shop or premium restaurant environment., • Solid technical skills, including espresso extraction, milk texturing (dairy and plant-based), and basic latte art., • A warm, engaging personality with a natural passion for customer service and local community building., • Reliable, punctual, and thrives in a bustling, high-energy morning environment., • Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? • Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritse internal promotion as our hospitality group grows., • Premium Environment: Work with top-tier equipment and high-quality artisanal products in a beautifully designed, modern space., • Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a focus on building a sustainable, respectful, and friendly team culture.

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The Living Room/The kitchen

Join our team as a bartender and be part of a high-end environment where elegance and exceptional service are paramount. We are looking for someone well-presented and professional, who thrives in a sophisticated setting. About Us: We are a contemporary, style-driven bar located in the heart of Chiswick, renowned for refined cocktails, an elevated atmosphere, and a loyal neighborhood crowd that appreciates luxury and great service. We’re expanding our team and looking for a bartender who blends skill, personality, and hospitality. Responsibilities: • Craft classic and signature cocktails to a high standard., • Provide warm, attentive, and personalized service to guests., • Maintain a clean, organized, and efficient bar area., • Manage stock levels, assist with inventory, and restock as needed., • Handle cash/card payments accurately., • Contribute to a welcoming, elegant, and upbeat atmosphere., • Support team members during service to ensure a smooth flow., • Uphold all health, safety, and licensing regulations. Requirements: • Previous bartending experience in a bar, lounge, or hospitality venue., • Strong cocktail-making and mixology knowledge., • Confident, friendly, and polished communication style., • Ability to work evenings and weekends., • Attention to detail and pride in presentation., • Team-oriented and reliable., • Passion for hospitality and guest experience.

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Fable

Pub Assistant Manager

15 days ago

Full-time

Richmond

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

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Genuine restaurants limited

Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

Join the Sun: Where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our core values – doing things the right way, & celebrating individuality define the essence of who we are. Our team is buzzing and the atmosphere is always great! We are looking for someone with a passion for hospitality and a can-do attitude. Ability to keep team spirits high and guests happy. ·A hands-on leader with a positive attitude. Assist in training and guiding new team members. ·Great communication skills Passion for fresh food, great wines, and engaging service

We are looking for an experienced and motivated Restaurant Supervisor / Head Waiter to join our team. This role is perfect for someone who is passionate about hospitality, thrives in a fast-paced environment, and has strong leadership skills. Key Responsibilities: • Oversee daily front-of-house operations, • Lead, train, and motivate the waiting staff, • Ensure excellent customer service and guest satisfaction, • Handle customer queries, complaints, and special requests professionally, • Coordinate with kitchen staff to ensure smooth service, • Manage reservations, seating, and table turnover efficiently, • Maintain high standards of hygiene, presentation, and service, • Assist with opening and closing duties Requirements: • Previous experience in a similar role (Supervisor / Head Waiter), • Strong leadership and communication skills, • Excellent customer service and problem-solving abilities, • Ability to work under pressure in a busy environment, • Flexible availability, including evenings and weekends, • Good knowledge of food, beverages, and service standards

We are looking for a reliable and friendly Event Assistant to help manage our phone case service at weddings and events, mainly at Milan Palace. This role involves setting up our phone case station, assisting guests, and managing the cases throughout the event. 🛠️ Responsibilities • Set up phone case station before the event starts, • Assist guests with placing their phones into lockable pouches, • Use the unlocking magnet when required, • Ensure everything runs smoothly during the event, • Stay present and monitor the station throughout, • Pack down equipment at the end of the event ⏰ Working Hours • Typically 5:00 PM – 12:00 AM, • Mostly weekends (weddings/events), • Flexible shifts depending on bookings

• Making drinks, • Preparing classic cocktails (like a Mojito or Martini) and creating new ones using spirits, liqueurs, syrups, and fresh ingredients., • Customer service, • Talking with guests, recommending drinks, and creating a welcoming atmosphere at the bar., • Bar setup & maintenance, • Keeping the bar clean, stocked, and organised (glassware, ice, garnishes, spirits)., • Handling payments, • Taking orders, managing tabs, and processing payments., • Knowledge of drinks, • Understanding flavour combinations, alcohol types, and presentation.

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Le Vacherin

Restaurant Waiter / Waitress

Join our dynamic team as a Restaurant Waiter at Le Vacherin in the heart of Acton Green. We are seeking strong and enthusiastic individuals who are eager to deliver exceptional service in a friendly, welcoming, and efficient manner. You will play a crucial role in creating a wonderful experience for our guests by welcoming them, building rapport, and assisting with wine and food selections. Knowledge of basic cocktails and the ability to manage a section independently are essential. Responsibilities Include: • Welcoming guests and taking orders, • Serving beverages, including wine service, • Maintaining a clean and safe work environment, • Assisting guests with food and beverage choices, • Setting tablecloths, decanting wines, and having good menu knowledge Ideal Candidate: • Excellent communication skills, • Experience in a busy, high-end restaurant, • Friendly, professional, and a good team player, • Punctual and takes pride in appearance and hygiene Compensation & Benefits: • £14.00 – £14.50 per hour plus service charge, • Gratuity is split among team members, enhancing the hourly wage. Cash tips are left for waiters in the section., • Opportunities for wine courses and Health & Safety certifications, • Private pension and 50% discount on staff visits Shifts & Availability: • 12 pm to 3 pm, 6 pm to close, 5 days a week, with flexibility for part-time or ad hoc shifts Become part of our award-winning team where every day is unique, and help us craft exceptional experiences for our guests.

Location: Kew Village Start Date: Immediately Salary: Competitive, based on experience About Us: A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding kitchen team from the ground up and are looking for passionate, forward-thinking chefs who want to make their mark on the Richmond food scene. The Roles: We are recruiting for all levels, including Head Chef, Sous Chefs, Junior Sous, CDPs, and Commis Chefs. Whether you are an experienced leader ready to run the pass or a rising talent, you will play a vital role in launching this new concept. You will work in a collaborative environment where creativity is encouraged, and the standards are high. Key Responsibilities (Role Dependent): -Head Chef: Lead the kitchen launch, design seasonal menus, manage GP margins, and mentor the full brigade. -Sous Chef: Support the Head Chef in daily operations, kitchen management, and team leadership. -All Levels: Prepare and present innovative brunch dishes and refined small plates to a consistently high standard. -Operational Excellence: Maintain rigorous hygiene, food safety, and HACCP compliance. -Stock & Prep: Manage fresh produce and daily prep lists to ensure zero waste and peak quality. -Collaboration: Work as a cohesive unit to deliver a seamless guest experience during high-volume services. Requirements • Proven experience in a fast-paced kitchen (specific role requirements depending on level)., • A genuine passion for modern brunch culture and contemporary small plates., • Strong organisational skills and a "can-do" attitude essential for a new opening., • Ability to remain calm and professional under pressure., • Local to Kew or surrounding areas is highly preferred., • Valid Food Hygiene certification., • Why Join Us?, • Growth: Be part of a brand-new launch—see your influence on the menu and culture from Day 1., • Progression: We prioritise internal promotion as we grow., • Environment: A supportive, professional, and dynamic workplace that values creative input., • Balance: Competitive pay and a focus on building a sustainable team culture.

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