Buscar empleo: 63 ofertas de trabajo de guest service manager en Cambridge (junio 2026)

Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences Shape a warm, inclusive service culture that reflects Edyn’s values Recruit, train, coach, and develop a high‑performing front office team Ensure brand standards and operational procedures are embedded and consistently delivered Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams Proactively manage guest feedback, reviews, and service recovery Handle escalated guest concerns professionally and effectively Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures Manage scheduling, payroll costs, and departmental performance Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment A natural leader who motivates teams through trust, clarity, and empathy Passion for guest experience and authentic hospitality Strong operational knowledge, including PMS systems – Opera Cloud and Mews Confident decision‑maker with excellent communication skills Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn Be part of a fast‑growing, forward‑thinking hospitality group Work in a design‑led, people‑first culture Opportunities for career progression across Edyn’s European portfolio Learning and development support Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

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JOBTODAY S.A.

About the job We’re looking for a skilled and reliable chef, at Hyatt Centric Cambridge, who stay calm under pressure, work in a structured way, and have a strong eye for quality. You will take pride in preparing great food, supporting a smooth service, and creating dishes that guests remember. Reporting to the Head Chef, you’ll be an important part of the kitchen team and play a key role in delivering the Locke dining experience every day. You’ll bring consistency, energy, and craftsmanship to the kitchen, helping create the kind of meals guests want to come back for. Duties as a Chef de Partie: • Manages a specific section of the kitchen, ensuring consistent preparation and presentation of dishes to the highest standard., • Oversees daily stock control, and coordinates with other sections for smooth kitchen operations., • Maintains cleanliness, organization, and compliance with food safety and hygiene regulations at all times., • Trains and supervises commis chefs and junior staff, providing guidance and ensuring professional development. Key Responsibilities: • Food Preparation & Cooking, • Prepare and cook high-quality dishes while following the brand’s recipes and standards., • Menu Development, • Support the creation of new menu items and contribute to daily specials., • Kitchen Organisation, • Keep the kitchen clean, always organised and running smoothly., • Team Collaboration, • Work closely with the kitchen and front-of-house teams to ensure seamless operations., • Food Safety & Hygiene, • Follow all food safety and hygiene standards consistently. You’ll succeed in the above with: • Proven experience as a Chef in a cafe/small restaurant or similar setting, • Proficiency in preparing a variety of dishes with attention to detail, • Knowledge of food safety regulations, • Ability to work well in a team environment, • Culinary qualifications are a plus About you You are a talented and reliable chef with experience managing a specific kitchen section. You maintain high culinary standards, work efficiently under pressure, and support the team in delivering exceptional dishes. Previous experience in a professional kitchen is essential. Just some of the benefits you will enjoy as a Chef de Partie - bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO, Cove and Hyatt Centric – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. £13.00 to £14.00 per hour plus service charge & tips Department: F&B kitchen The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

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We’re looking for a skilled and reliable breakfast chef, at Hyatt Centric Cambridge, who stay calm under pressure, work in a structured way, and have a strong eye for quality. You will take pride in preparing great breakfast and brunch, supporting a smooth service, and creating dishes that guests remember. Reporting to the Head Chef, you’ll be an important part of the kitchen team and play a key role in delivering the Locke dining experience every day. You’ll bring consistency, energy, and craftsmanship to the kitchen, helping create the kind of meals guests want to come back for. Duties as a Breakfast Chef: Manages a breakfast kitchen operations, ensuring consistent preparation and presentation of dishes to the highest standard. Oversees daily stock control, and coordinates with other sections for smooth kitchen operations. Maintains cleanliness, organization, and compliance with food safety and hygiene regulations at all times. Key Responsibilities: Food Preparation & Cooking Prepare and cook high-quality dishes while following the brand’s recipes and standards. Kitchen Organisation Keep the kitchen clean, always organised and running smoothly. Team Collaboration Work closely with the kitchen and front-of-house teams to ensure seamless operations. Food Safety & Hygiene Follow all food safety and hygiene standards consistently. You’ll succeed in the above with: Proven experience as a Breakfast Chef in a large hotel Proficiency in preparing a variety of dishes with attention to detail Knowledge of food safety regulations Ability to work well in a team environment Culinary qualifications are a plus Just some of the benefits you will enjoy as a Breakfast Chef - wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO, Cove and Hyatt Centric – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

About the job Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do • Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences, • Shape a warm, inclusive service culture that reflects Edyn’s values, • Recruit, train, coach, and develop a high‑performing front office team, • Ensure brand standards and operational procedures are embedded and consistently delivered, • Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams, • Proactively manage guest feedback, reviews, and service recovery, • Handle escalated guest concerns professionally and effectively, • Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures, • Manage scheduling, payroll costs, and departmental performance, • Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For • Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment, • A natural leader who motivates teams through trust, clarity, and empathy, • Passion for guest experience and authentic hospitality, • Strong operational knowledge, including PMS systems – Opera Cloud and Mews, • Confident decision‑maker with excellent communication skills, • Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn • Be part of a fast‑growing, forward‑thinking hospitality group, • Work in a design‑led, people‑first culture, • Opportunities for career progression across Edyn’s European portfolio, • Learning and development support, • Competitive salary and benefits package, • Employee benefits and hotel discounts for Locke and Hyatt brands The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

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Hosco

Front of House Manager

hace 5 días

Jornada completa

Cambridge

FRONT OF HOUSE MANAGER – LOCKE CAMBRIDGE & HYATT CENTRIC CAMBRIDGE We are seeking an experienced and guest-focused Front of House Manager to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Leadership Champion a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Lead by example on the floor - being visible, hands‑on, and approachable during peak times Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Operational Management Oversee daily front of house operations including reception, housekeeping, maintenance and Food & Beverage (where applicable) Manage room inventory, availability, and rate controls in collaboration with Revenue Management Ensure efficient check‑in/check‑out processes and a smooth flow of operations Maintain strong relationships with Housekeeping and Maintenance to ensure room readiness and quality Implement and monitor SOPs, ensuring compliance with brand and legal standards Team Leadership & Development Recruit, train, coach, and inspire the front of house team to deliver standout service Create a positive, inclusive team culture that reflects lifestyle hospitality Conduct regular performance reviews and support career development Schedule, plan, and manage workforce budgets and payroll Financial & Rooms Performance Drive upselling, room category optimisation, and non-room revenue opportunities Monitor departmental budgets and control operational costs without compromising guest experience Review daily, weekly, and monthly performance reports and identify improvement opportunities Systems, Technology & Compliance Oversee the functionality and use of key systems (PMS, POS, payment solutions, mobile guest platforms) Ensure compliance with health & safety standards, data protection, and cash handling procedures Identify opportunities to use technology to enhance the guest experience and team efficiency General Operations & Team Support Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about rooms operations and delivering exceptional guest experiences A natural people leader with strong communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Strong commercial awareness with the ability to influence rooms performance YOUR PROVEN TRACK Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role Proven experience in a front of house leadership role within lifestyle, boutique, or design‑led hotels Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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The Greyhound, Sawston

Benefits: • Company pension, • Discounted food, • Employee discount Full job description: We are seeking a talented and passionate Assistant Head Chef to help lead our kitchen team in delivering exceptional pub food. The ideal candidate will possess strong leadership skills, a deep understanding of food safety, and the ability to manage all aspects of the kitchen. You will be responsible for overseeing kitchen operations, menu development, and ensuring the highest standards of food quality and presentation along with the other team members. Responsibilities: Lead and manage the kitchen team, providing guidance and support to ensure efficient operations. Develop innovative menus that reflect current culinary trends while maintaining consistency in quality and presentation. Supervise daily kitchen activities, including food preparation, cooking, and plating. Ensure compliance with food safety regulations and maintain a clean and organised kitchen environment. Train and mentor kitchen staff in culinary techniques, food safety practices, and customer service standards. Collaborate with front-of-house staff to ensure seamless service and exceptional guest experiences. Monitor inventory levels and assist with ordering supplies as needed to maintain stock levels. Implement cost control measures to optimise kitchen efficiency without compromising quality. Requirements: Proven experience in a similar leadership role within a restaurant or hospitality setting. Strong knowledge of culinary techniques, food safety standards, and kitchen management practices. Excellent leadership skills with the ability to motivate and inspire a team. Exceptional organisational skills with attention to detail in both cooking and presentation. Ability to work under pressure in a fast-paced environment while maintaining high standards of quality. Strong communication skills to effectively collaborate with team members and other departments. A passion for food and a commitment to delivering outstanding culinary experiences for guests. Job Types: Full-time, Permanent Driving Licence (preferred) Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount, • Free parking, • On-site parking Experience: • Chef: 4 years (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

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We’re looking for a skilled and reliable chef, at Hyatt Centric Cambridge, who stay calm under pressure, work in a structured way, and have a strong eye for quality. You will take pride in preparing great food, supporting a smooth service, and creating dishes that guests remember. Reporting to the Head Chef, you’ll be an important part of the kitchen team and play a key role in delivering the Locke dining experience every day. You’ll bring consistency, energy, and craftsmanship to the kitchen, helping create the kind of meals guests want to come back for. Duties as a Chef de Partie: Manages a specific section of the kitchen, ensuring consistent preparation and presentation of dishes to the highest standard. Oversees daily stock control, and coordinates with other sections for smooth kitchen operations. Maintains cleanliness, organization, and compliance with food safety and hygiene regulations at all times. Trains and supervises commis chefs and junior staff, providing guidance and ensuring professional development. Key Responsibilities: Food Preparation & Cooking Prepare and cook high-quality dishes while following the brand’s recipes and standards. Menu Development Support the creation of new menu items and contribute to daily specials. Kitchen Organisation Keep the kitchen clean, always organised and running smoothly. Team Collaboration Work closely with the kitchen and front-of-house teams to ensure seamless operations. Food Safety & Hygiene Follow all food safety and hygiene standards consistently. You’ll succeed in the above with: Proven experience as a Chef in a cafe/small restaurant or similar setting Proficiency in preparing a variety of dishes with attention to detail Knowledge of food safety regulations Ability to work well in a team environment Culinary qualifications are a plus About you You are a talented and reliable chef with experience managing a specific kitchen section. You maintain high culinary standards, work efficiently under pressure, and support the team in delivering exceptional dishes. Previous experience in a professional kitchen is essential. Just some of the benefits you will enjoy as a Chef de Partie - bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO, Cove and Hyatt Centric – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

Hyatt Centric Hotel Cambridge Starman Restaurant & Bar The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge. Key Responsibilities Greet guests warmly and create a positive, welcoming atmosphere. Take food and beverage orders accurately and professionally. Provide menu recommendations and answer product‑related questions. Serve food and drinks in a timely and efficient manner. Anticipate guest needs and respond promptly to requests. Handle guest feedback and resolve concerns courteously. Set up and clear tables according to service standards. Ensure dining areas are clean, organised, and presentable at all times. Prepare and maintain service stations, cutlery, glassware, and supplies. Follow correct procedures for opening, operating, and closing shifts. Process payments and handle cash/card transactions accurately. Adhere to all food safety, hygiene, and allergen‑awareness procedures. Follow responsible alcohol service guidelines. Maintain cleanliness standards in line with company and legal requirements. Report any hazards, maintenance issues, or incidents to management. Work collaboratively with colleagues to ensure smooth service flow. Assist in training new team members when required. Communicate effectively with kitchen and bar teams to ensure accuracy and speed. Why Join Edyn Be part of a fast- frowing, forward-thinking hospitality group Work in a design-led, people-first culture Opportunities for career progression across Edyn's Eurpoean portfolio Learning and development suppoert Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

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