52 Best de guest service manager Jobs in Sutton (febrero 2026)

eco

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Restaurant General Manager

We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £50,000-£55,000 per year ( service charge and bonus included )

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Made in Puglia

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Front of House Team Member

The Role We’re on the lookout for a charismatic and energetic Front of House team member to join Made in Puglia, our vibrant spot inside Tooting Broadway Market. This is an ideal opportunity for someone who’s eager to learn, grow, and become an integral part of a close-knit team. If you love connecting with people and are passionate about delivering top-tier service — we want to hear from you! Key Responsibilities - Provide warm, memorable service to every guest. - Keep the bar and waitress stations clean, organised and guest ready. - Take orders accurately, prepare drinks to standard and handle payments confidently. What We’re Looking For - Must have bar experience. - A confident communicator with a friendly, engaging personality. - A team player with a can-do, hands-on approach. - Someone who pays attention to detail and strives for excellence in everything they do. - A genuine love for food, drinks, and great hospitality. - Flexible availability, including evenings and weekends. (Must be available to work Tuesdays, Fridays & Saturdays) Why Join Us? - Be part of a growing, independent business with opportunities to develop and progress. - Competitive pay including service charge and tips. - Delicious staff meals on shift. - Staff discounts for you, your family & friends. WE ARE CURRENTLY OFFERING 28-35 HOURS A WEEK.

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Ritzy Lounge

Bartender and Waiter / Waitress

Ritzy Lounge is seeking a versatile and enthusiastic Bartender and Waiter/Waitress to join our intimate team. As a key member of our bar and restaurant, you will contribute to creating a welcoming and memorable experience for all our guests. Key Responsibilities: • Prepare and serve a diverse range of beverages, including cocktails, spirits, wines, and non-alcoholic drinks, ensuring high quality and presentation., • Take food and drink orders accurately, promptly serving guests with a friendly and professional demeanor., • Maintain a clean and organized bar area, including glassware, bar tools, and equipment., • Set up and clear tables, ensuring dining areas are always presentable., • Engage with customers, provide recommendations, and handle inquiries or issues efficiently to ensure guest satisfaction., • Process payments accurately using our POS system., • Assist with stock management, including receiving deliveries, rotating inventory, and reporting low stock levels. Requirements: • Proven experience as a Bartender and/or Waiter/Waitress in a fast-paced environment., • Excellent customer service and interpersonal skills., • Knowledge of classic and contemporary cocktails, spirits, and wines is highly desirable., • Ability to work effectively both independently and as part of a small team., • Strong organizational skills and attention to detail., • Flexibility to work various shifts, including evenings, weekends, and holidays.

We are seeking an experienced and energetic General Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues. Key Responsibilities • Oversee day-to-day pub operations and ensure high service standards, • Lead, train, and motivate bar, floor, and kitchen teams, • Manage stock, suppliers, scheduling, and compliance, • Deliver excellent customer service and handle guest feedback, • Drive revenue through events, promotions, and strong financial management Requirements • Proven management experience in a busy pub or hospitality venue, • Strong leadership and communication skills, • Solid understanding of budgeting, reporting, and P&L, • Ability to thrive in a fast-paced, customer-focused environment, • Experience with live entertainment venues is an advantage What We Offer • Competitive salary + performance incentives, • Career progression within the Whelan’s group, • Supportive, dynamic work environment

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