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General Manager Position Summary: The General Manager is responsible for all aspects of hotel operations, including day-to-day staff management and guest relations. They serve as an ambassador for both the brand and the hotel, providing leadership and strategic direction to all departments in support of service excellence, operational efficiency, and guest satisfaction. This role works closely with hotel ownership and key stakeholders. The General Manager is accountable for leading the hotel’s management team (Heads of Department) and ensuring achievement of performance targets while balancing profitability and guest experience. Duties and Responsibilities: • Oversee hotel operations in alignment with the organizational structure., • Conduct regular meetings and briefings with all department heads., • Ensure full compliance with operating standards, policies, procedures, and service protocols., • Lead key initiatives including capital projects, service improvements, and renovations., • Address guest complaints and oversee effective service recovery., • Prepare, present, and achieve goals outlined in the annual Operating Budget, Marketing & Sales Plan, and Capital Budget., • Monitor and drive hotel profitability while ensuring guest satisfaction goals are met or exceeded., • Make strategic decisions in the best interest of the hotel and stakeholders., • Develop short- and long-term strategic goals and ensure achievement of budgetary objectives., • Identify and implement cost-saving and operational improvement initiatives., • Analyze profit and loss statements and take data-driven actions., • Review daily business reports and make informed operational decisions., • Ensure monthly financial forecasts for departments (Rooms, F&B, Admin, etc.) are on target and accurate., • Maximize room yield and revenue through innovative sales strategies and yield management., • Prepare monthly financial reports for ownership and stakeholders., • Participate in budgeting and financial planning processes., • Support procurement of supplies, equipment, and third-party vendor services., • Serve as the final decision-maker in hiring key staff members., • Coordinate closely with department heads to execute hotel operations effectively., • Oversee and mentor department leaders to support professional development., • Take ownership of guest complaints and ensure satisfactory resolution., • Provide strong leadership across all aspects of hotel operations., • Lead the hotel in business planning and operational excellence., • Respond effectively to internal and external audits and drive continuous improvement., • Support corporate client relations and assist in client acquisition alongside the sales team., • Contribute to residential sales efforts as needed, especially in high-potential areas. The ideal candidate is an experienced, intelligent, and hands-on hotel professional with exceptional leadership and management capabilities. They must be flexible and available to work weekends, holidays, and evenings as needed. Education: A university degree in Hotel Management or a related field. Experience with hotel openings, repositioning, or management with a strong performance track record is preferred. Proficiency with hotel management systems is essential. Experience: • 15–20 years of experience in the hospitality industry, including significant luxury and international exposure., • 5–10 years in a senior leadership role (e.g., General Manager or Deputy General Manager), ideally with remote or destination property experience.

General Manager – Glasgow - Salary: up to £44,000 + great perks An iconic US-born chicken brand with serious flavour is expanding across the UK, and now they’re looking for a General Manager to lead their new Glasgow site. Known for bold food and a buzzing vibe, this brand has built a loyal following and is bringing that same energy to Scotland. We’re looking for a leader who thrives in a fast-paced, high-energy environment, someone who loves great food and creating unforgettable guest experiences. If you’ve got the passion, drive, and leadership skills to help grow an exciting, expanding brand, we’d love to hear from you. What we’re looking for: • A passionate and motivated leader who’s not afraid to get stuck in., • Organised, analytical, and commercially focused., • A hands-on manager who builds strong teams and a great culture., • Someone who understands the importance of driving sales and managing costs effectively. What you’ll bring: • Experience leading a high-volume, fast-casual or counter-service restaurant., • A track record of successful openings, restructures, or brand growth., • Confidence working with senior leadership to develop the business., • Strong training and people development skills.

We’re Popeyes UK, and we’re on a mission to become the most loved chicken brand in the UK. Our famous Louisiana-style chicken is only as good as the people behind it—and that’s where you come in. As a General Manager, you’ll take charge of your restaurant, leading from the front and inspiring your team to deliver world-class food and unforgettable guest experiences. What you’ll get as a General Manager: • Flexible scheduling for real work-life balance, • Private healthcare, • Achievable bonus – up to 10% of your annual salary, • Free meals on shift + discount when off, • Employee perks & discounts platform, • Career development and progression opportunities, • Full accountability for your restaurant’s performance, • Lead, coach and motivate your team to be their best, • Deliver on sales, budgets, stock and P&L targets, • Ensure food safety, health & safety, and compliance standards are always met, • Build strong development plans and schedule efficiently, • Keep the energy high, the service smooth, and the culture positive, • Proven leadership and people management skills, • A lead-from-the-front attitude and vibrant work ethic, • Experience with financial controls, inventory, and reporting, • A focus on guest experience and team engagement

Host - Glasgow We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge, Oxford,Portobello road and Liverpool. Plus, we have kitchens across London to ensure our guests can enjoy our food at home! As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2025, we have donated 25 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift! How we'll support you At Dishoom, we care about supporting you and your well-being (inside and outside of work). With this, we tend to think about our team's well-being in four different ways: Financial Free weekly wage advances and emergency cash. Access to our savings support & financial health planning tool. Up to 50% off when dining at Dishoom with friends and family. Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families. Mental & Physical All Babus (Managers) are fully trained in mental health support & First Aid. Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year. On demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes). Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord's. Socials We're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year. You'll be invited to our: • Family Mela (Family summer festival), • Huge Christmas celebration Plus, we host regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)! What to expect: • Free team meals every shift, plus all the Chai you can drink!, • 14.25-14.75 per hour inclusive of tronc (based on the last 3-month's average). We pay on a monthly basis., • A full-time role working across 5 days, Monday - Sunday availability required., • A weekly changing rota provided at least 6 days in advance., • We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!), • Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!, • The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we'll provide one extra day to take them to their first day at school., • No uniforms here - smart casual and comfortable is key, and of course trainers are fine. Have you got Seva? In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We're looking for friendly, attentive and organised people to join us as a Host. As a Host: • Greet our guests day or night with a smile that makes them instantly feel welcomed., • Transport our guests to the Permit Rooms of Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes., • A natural person and a stickler for the details. You ensure clear communication to our guests and team alike, ensuring those special requirements have been taken care of. So what are we looking for? • Previous work experience as a Host - at least 1 year minimum, in a high volume restaurant/ bar environment, following detailed steps of service and use of guest management systems., • A desire to to grow - we only promote our Head and Deputy Hosts from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders. At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us. Food & Beverage, FOH, Front of House, Hospitality Team Member, Waiter, Waitress, Head Waiter, Senior Waiter, Hospitality, Cocktail Waiter, F&B Waiter/Waitress, Bartender, Cocktail Bartender, Barista, Bar Staff, Host, Hostess, Reservationist, Senior Receptionist, Senior Host.

Salary - £29,995 per annum We are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer • £29,995 per annum As a Night Manager, you will be running the hotel at night. You will manage, coach and train the team to provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will lead by example and greet guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone. You'll work in a busy and hardworking team environment, where you'll continually learn and develop. Responsibilities of a Night Manager will include but are not limited to: • Managing the guest experience, ensuring each and every guest receives great service, defined by our values and mission statement;, • Manage the departmental costs ensuring scheduling and resources are dispatched accordingly to support operational performance;, • Establishing op...

The Millennium Hotel Glasgow is seeking an experienced Night Manager who will be responsible for the smooth operation of the hotel during the night to ensure high standards of guest satisfaction are achieved consistently. • Are you an experienced Hotel Night Manager?, • Are you an excellent customer service provider?, • Are you looking for an exciting new challenge? If so, this could be an ideal opportunity for you! As Night Manager key responsibilities include: • Receiving a hand-over from the Duty Manager and ensuring that all aspects of night service are dealt with in an efficient and effective manner, under your supervision, • Providing a warm welcome to guests on arrival at check-in and dealing with guest enquiries and resolving queries effectively, • Ensuring that guest billing is accurate on check-out and payment is received on departure complying with hotel procedures, • Ensuring the night audit function is completed accurately on a timely basis, • Ensuring all entrances to the hotel and car park are locked at an appropriate time and full night security measures are followed for the safety of staff and guests. This includes all hotel emergency/fire evacuation procedures complying with Health & Safety requirements, • Communicating effectively with the Front Office Manager and wider hotel teamWe are keen to h...

Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Glasgow's Silverburn. You will join us on a full-time, permanent contract with the salary going up to £32,100 per annum plus an amazing, achievable bonus worth up to £7,000 per year. Benefits we offer our Assistant Manager: • The opportunity for flexible working, • Free meals on shifts, • 33 days paid holiday per year, • Win amazing prizes including holidays, festival tickets and more through incentives, • Far more sociable hours than many other restaurant brands, • Genuine work/life balance, • Love your job! 98% of our crew say they love their working day, • Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!, • Wellbeing support including free counselling, financial and legal advice Career progression for the Assistant Manager: • Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme, • Real career progression from Assistant Manager to General Manager and beyond!, • Opportunity to get involved with new openings, • Freedom to move between sites and grow with the group About Us Our family of over 65+ stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging. What we’re looking for in our Assistant Manager: We’d love you to be an Assistant Manager or experienced Supervisor with a good understanding of GP & Labour control – but more important to us is that you’re passionate about food and at your happiest looking after customers whilst training, inspiring & developing a happy team. Maybe you’ve worked in a similar QSR environment, or perhaps you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo and we’d love to hear from you! So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Assistant Manager!

Conference and Events Operations Manager - CP Glasgow - Glasgow Conference and Events Operations Manager, 37,739.52 per annum, 40 hours per week (5 days) Do you excel in customer service and have the leadership skills to manage a dynamic team? We're looking for an experienced Conference and Events Operations Manager to oversee our events department, ensuring high standards and memorable guest experiences every time. This role combines strategy, operations, and team development to deliver outstanding results. About the Role As Conference and Events Operations Manager, you'll take ownership of the events department, leading your team to exceed service expectations while managing budgets, sales targets, and operational standards. Reporting to the Operations Manager and General Manager, you'll drive our brand values and customer-focused approach while ensuring budgeted profitability and growth. Key Responsibilities * Lead and manage the events department, ensuring an exceptional guest experience and a professional team image. * Oversee budgets, financial targets, and forecasts, tracking departmental revenue, costs, and profitability. * Ensure effective stock control and payroll management, aligning resources with business needs. * Drive a culture of service excellence, addressing feedback, reviewing customer reports, and improving standards. * Train, develop, and mentor your team, conducting performance reviews and fostering career growth. * Maximise sales through promotional initiatives, departmental selling culture, and proactive engagement with guests. * Maintain compliance with all Health and Safety, food safety, and security standards. Qualifications * Strong background in events or hospitality management with proven leadership experience. * Excellent communication skills, client focus, and financial acumen. * Flexible availability, including weekends and evenings as events demand. This is a fantastic opportunity for a motivated professional to shape a high-performing events team and contribute directly to the success of our hotel. Apply today to lead our Conference and Events team to new heights! Why Join Us: * * Career Growth: This position offers significant opportunities for personal and professional development in a dynamic and growing hospitality environment. * Competitive Salary: We offer a competitive salary and benefits package, reflecting your experience and qualifications. * Supportive Team: You will work with a passionate team that is dedicated to providing exceptional events and maintaining our status as a premier event destination. * Innovative Culture: Our hotel prides itself on creativity and innovation in the hospitality sector, encouraging team members to bring new ideas to the forefront. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family * Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. * Discounted stays for friends and family. * 50% discount when dining in our restaurants and bars. * Free meals while on duty, keeping you well-fuelled. * Access to high-street discounts on a range of shops, experiences and more. * Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. * Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work * A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign. * Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. * Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth * Fully funded apprenticeship programmes. * Internal development programmes, designed to support you as you grow within your role. * Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Night Manager - Glasgow Job Title: Night Manager, Hotel Du Vin Rate of pay / Hours: 14 per hour including TRONC, 42 hours on average Contract Type: 4 on / 4 off shift pattern Location: Glasgow Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do! The Night Manager is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. We create memories that the guest will never forget. This could be the next step for you into a management position within Hotel Du Vin - we actively encourage internal development and progression, Onwards and Upwards. IND1 In addition to competitive rates of pay we offer: A share of TRONC / Service Charge. Meals provided on duty and all breaks are paid. Annual pay review. 4 on / 4 off shift patterns available. Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from 65 per night. Discounted Friends and Family Room Rate with 50% off best available rate. 35% off your bill when you dine in our Brasseries and Bistros Fully funded Apprenticeship programmes that support you in developing your career High Street Discounts on a range of high street shops, experiences, holidays and much much more Cycle to work scheme - save up to 40% on a wide range of bikes Healthcare Cash Plans - dental, optical, medical and more available from 5 per month Referral schemes that pay up to 1500 (just for getting your mates jobs!) A decent uniform that doesn't make you look like an extra from a 70s TV sitcom. We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives. Employee Assistance Programme - free, confidential advice available 24/7 to you and your family Plus on completing your probationary period you will be provided with: Private Medical Healthcare Bonus Plan based on clear and transparent KPI's Critical Illness cover Life Assurance Our Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace Interested?? Click Apply Now • Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Food and Beverage Manager - Glasgow Who We Are At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle. Benefits We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer: • 50% off food and beverages in all of our UK venues, • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more, • Company Sick Pay, • Company Pension, • Life Assurance, • Refer a friend incentive, • Financial advice services, • Employee health and wellbeing services, • Virtual GP Services, • Season Ticket Loans, • Employee assistance program: A confidential helpline providing 24/7 advice and counselling We are looking for a dynamic, friendly and proactive Food and Beverage Manager to ensure the efficient and smooth operation of all F&B departments optimising the highest standards of product and service whilst maximising profitability Main Responsibilities • Oversee the entire food and beverage operation, ensuring exceptional service standards., • Develop and implement strategies to improve guest satisfaction and operational efficiency., • Manage and train the food and beverage team, ensuring high levels of motivation and performance., • Maintain an inventory of food and beverage supplies, ensuring adequate stock levels., • Work closely with the culinary team to design and update menus, ensuring a variety of options and high-quality offerings., • Handle customer complaints and queries promptly, ensuring a positive resolution., • Ensure compliance with health and safety regulations and company policies., • Oversee financial aspects of the food and beverage department, including budgeting, forecasting, and cost control., • Coordinate with other departments to ensure seamless service delivery., • Conduct performance appraisals and provide constructive feedback to team members. Our Food and Beverage Managers are expected to always demonstrate our key service behaviours: • On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery., • Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment., • Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling. Food and Beverage Managers will spend a large portion of their shift on their feet working directly with the public.

Director of Facilities & Engineering - We are looking for a Director of Facilities and Engineering to join us in a cluster role between Kimpton Blythswood Square Hotel & Spa and voco Grand Central Hotel. At Kimpton Blythswood Square Hotel & Spa we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our Spa or enjoying sustainably sourced Scottish seafood in our iasg restaurant. Our locally curated voco Grand Central stands strong in Glasgow's city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. As Director of Facilities, you'll be a key leader within the cluster, working in close partnership with the General Manager and senior leadership team to oversee the safety, integrity and long-term performance of our buildings and infrastructure. You'll lead the Facilities and Maintenance teams across both hotels, collaborating closely with Operations, Finance, HR and Commercial to ensure our properties operate safely, efficiently and in line with brand standards. From preventative maintenance and compliance to capital planning and project delivery, you'll balance operational excellence with strategic foresight protecting our assets while enabling brilliant guest and colleague experiences. A visible and credible presence, you'll coach and develop the Facilities Manager and wider team, build strong cross-department relationships and confidently lead through major incidents and change ensuring safety, service continuity and performance remain uncompromised. You will also champion continuous improvement, strengthen contractor partnerships and help future-proof our iconic hotels through robust five-year capital planning and disciplined financial management. We're looking for a strategic and hands-on leader who brings expertise, credibility and pride in their work, with: • Proven experience as a Director of Facilities, Head of Engineering or equivalent within a hotel, hospitality or complex multi-site environment, • Strong leadership experience developing high-performing maintenance teams, driving performance and succession planning aligned to brand standards, • Commercial and financial acumen, with experience managing cluster budgets, forecasting, CAPEX planning and contractor negotiations, • Expertise in preventative and planned maintenance programmes, optimising building management systems and protecting long-term infrastructure, • A strong track record in health, safety and statutory compliance, leading audits, risk assessments and ongoing compliance monitoring, • Experience delivering capital projects and multi-year asset plans, ensuring projects are completed safely, on time and within budget, • A visible, solutions-focused leadership style, someone who leads by example, collaborates effectively and takes genuine pride in maintaining exceptional standards behind the scenes., • So, we are looking for someone who has..., • Availability to work a typically Monday to Friday pattern across both hotels, with the flexibility to respond to operational needs, emergencies and support the team when required, • Proven experience as a Head of Engineering, Facilities Manager or Senior Maintenance Manager within a hotel environment (essential), with experience working within older or listed buildings highly desirable, • Experience managing multi-site or cluster operations, with the ability to prioritise effectively across multiple properties, • Strong financial and commercial acumen, including managing operational budgets, forecasting and CAPEX planning, • Excellent organisational and administrative capability, with confidence using IT systems, reporting tools and maintenance management platforms, • Extensive hands-on technical knowledge across hotel maintenance disciplines, including M&E systems, fabric maintenance, plumbing, electrical and finishing works, • Proven experience implementing and managing Preventative Maintenance programmes to protect long-term assets and support operational efficiency, • Familiarity with hotel systems that support operational processes, such as service optimisation tools (for example Unifocus, Hotsos or Knowcross) and Building Management Systems, • Relevant technical qualifications, with IOSH highly desirable and NEBOSH advantageous As part of IHG Hotels and one of Scotland's leading hotels, this role offers a very attractive remuneration package, company and local hotel benefits and career opportunities. • Competitive Salary, plus a 20% performance bonus, • Pension, Life Insurance and Private Healthcare Growth and development • Extensive training and global career opportunities across IHG the world, • 2 paid days volunteering per year with a cause of your choice. Colleague perks • Worldwide discounted hotel rates across IHG Hotels & Resorts (6,000+ hotels and growing), • Discounted food & beverage on employee rate, • Friends & family rates, • Discounts on shopping, experiences and more via our perks portal Wellbeing • Enhanced maternity and paternity pay, • 24/7 Employee Assistance Programme, • Access to trained Mental Health First Aiders Hotel-Specific Benefits • 50% F&B and 30% Spa discount at our sister property, Kimpton Blythswood Square (subject to booking process), • 50% discount in Champagne Central, • Subsidised city-centre parking, • Milestone gifts to celebrate life and career moments If you're a leader who is truly passionate about delivering world class hospitality, values people as much as performance, and wants to make a meaningful impact in 2 iconic Glasgow hotel's then we would love to hear from you, apply today! Check out our Instagram page @vocograndcentral @kimptonblythswood to see more. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Reception Manager - Glasgow Reception Manager Glasgow Argyle Hotel, Signature Collection by Best Western The Opportunity Are you a highly motivated and experienced individual ready to make a difference? We're looking for a dynamic Reception Manager to be the first point of contact for our guests, ensuring a positive experience from the moment they arrive. What You'll Do: • Lead with Excellence: Manage the daily operations of the reception desk, ensuring all staff provide outstanding customer service., • Achieve Success: Monitor and ensure the achievement of key performance indicators, such as guest satisfaction and revenue targets., • Inspire & Motivate: Train, coach, and motivate reception staff to deliver exceptional guest service and handle any complaints or issues., • Build Relationships: Develop and maintain strong relationships with guests and other hotel departments to ensure a seamless guest experience., • Oversee Reservations: Ensure the reservations system is accurate and efficiently managed, handling guest bookings with precision., • Collaborate Effectively: Work with other departments to fulfill all guest requests and needs in a timely and efficient manner. Impactful Role: Play a crucial role in creating lasting impressions and exceptional guest experiences. Supportive Environment: Be part of a team that values your expertise and provides opportunities for growth and development. Benefits • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio., • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays., • Eye care, • Free legal & money advice, • Counseling sessions, • Hospital & death benefit plans, • Cycle to work scheme, • Wellbeing tips and support fitness videos, • Recipe ideas, • Advice on keeping active and healthy living, • Wellbeing podcasts and tv, • Breathing exercises, • 24/7 advice and support line, • Team reward & recognition, • Free meals on duty, • At least 2 years of experience in a similar role within a hotel environment, • Strong leadership skills with a proven ability to manage and motivate a team, • Excellent communication skills and ability to build strong relationships with guests and colleagues, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Experience with hotel management systems, such as PMS and reservation systems, • Strong analytical and problem-solving skills with a focus on achieving targets and driving revenue Hotel The Glasgow Hotel, part of the Signature Collection by Best Western, seamlessly blends old and new architecture, making it a standout on the Glasgow skyline near the River Clyde, right in the heart of vibrant Glasgow. Just seconds from junction 19 of the M8, 300 meters from Anderston railway station, and less than a mile from both Glasgow Central and Glasgow Queen Street train stations, the hotel is ideally located. The hotel features 141 bedrooms, including 16 family rooms and 12 self-catering studio apartments. It also offers six meeting rooms with a capacity for up to 160 delegates, an indoor 15-meter swimming pool, a gym, and beauty treatment rooms About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Maintenance Supervisor - AC Hotel by Marriott Glasgow AC Hotel by Marriott Glasgow - Maintenance Supervisor Due to an internal promotion within our team, we are delighted to offer an exciting opportunity for a Maintenance Supervisor to join us and continue building on the strong standards already in place. The AC Hotel by Marriott Glasgow blends heritage architecture with contemporary design, offering a seamless experience for our guests to focus, be present, and connect. Located next to George Square, our 245 purposeful hotel rooms combine form and function, creating a harmonious atmosphere for our guests. The hotel also features The Collector's Hall whish is a stunning Grade A listed events and heritage space blending historic charm with modern elegance, hosting weddings, conferences and special events. ABOUT THE ROLE As Maintenance Supervisor, you will support the Maintenance Manager in overseeing the hotel's maintenance operations and ensuring all facilities which include: guest rooms, public areas, back-of-house spaces and event areas are maintained to the highest standard. You will be hands-on, organised, and confident managing daily tasks in a busy, guest-focused environment, while also helping to guide and support the maintenance team. This is a full-time position (40 hours per week). Due to the nature of hotel operations, shift work, weekend rotation, and occasional out-of-hours emergency work will be required. A DAY IN THE LIFE OF A MAINTENANCE SUPERVISOR Reporting to the Maintenance Manager, your day may include: * Supporting the leadership of the maintenance team to ensure efficient resolution of remedial issues * Supervising and carrying out planned preventative maintenance and reactive tasks * Performing repairs across electrical, plumbing, HVAC, painting, joinery and general building services * Ensuring hotel facilities are presented to a high standard for guests and clients * Conducting regular inspections of guest rooms, public areas and event spaces to proactively identify issues * Responding promptly to guest and team requests to ensure comfort and service expectations are met * Assisting with maintenance documentation: work orders, health & safety logs, compliance records and reports * Liaising with hotel departments, external contractors and suppliers for specialist works * Supporting Health & Safety standards and ensuring compliance across the property * Stepping up to lead the team in the absence of the Maintenance Manager when required WHAT WE NEED FROM YOU We hire for attitude and potential, but here are key requirements for success: Practical Technical Skills: Hands-on experience with general building maintenance including plumbing, electrics, painting, joinery and HVAC systems Team Player: Ability to support and motivate colleagues while maintaining high standards Problem-Solver: Able to prioritise effectively and manage a varied workload in a fast-paced environment Health & Safety Knowledge: Good understanding of workplace health & safety standards and compliance Customer Service: Friendly and professional with excellent guest service skills Communication Skills: Confident communicator able to collaborate with colleagues, contractors and management IT Skills: Competent with maintenance systems, record keeping and reporting Flexibility: Willingness to work shifts, weekends and occasional out-of-hours duties WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our culture: * Discounted hotel room rates for you and your friends & family with Marriott Bonvoy * Extra day's holiday for your birthday * Flexible working arrangements * Discounted gym membership * Discounts for supermarkets, high street retailers and cinema tickets * Team social events * Employee Assistance Programme and access to counselling support * Future opportunities to develop within RBH Hospitality Management * Free meals on duty - saving you over 1000 per year * And more... JOIN OUR FAMILY At RBH Hospitality Management we believe our people are our biggest asset. Our approach to diversity, wellbeing, sustainability and individuality sets us apart and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.

The hotel is the hub of the community for all family occasions and consists of restaurant, bar and a function suite for 180 pax alongside 3 private dining rooms. We are currently recruiting for a Deputy Manager; the ideal person will come from a hotel background. They will be an energetic multitasker who leads from the front to maintain a smooth hotel operation. They will have demonstrated in previous roles an eye for detail, an ability to lead a team as well as a sound business understanding. The Role: As Deputy Manager, your role will predominantly be about • supporting the General Manager in all aspects of the management of the hotel, • customer service, guest relations and creating positive guest experiences, • recruit and develops a team that delivers excellent service, • manage the team effectively and enforce company policies, • actively involved in the day to day tasks of the team The ideal candidate wil...

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment JBRP1_UKTJ

General Manager – Glasgow - Salary: up to £44,000 + great perks An iconic US-born chicken brand with serious flavour is expanding across the UK, and now they're looking for a General Manager to lead their new Glasgow site. Known for bold food and a buzzing vibe, this brand has built a loyal following and is bringing that same energy to Scotland. We're looking for a leader who thrives in a fast-paced, high-energy environment, someone who loves great food and creating unforgettable guest experiences. If you've got the passion, drive, and leadership skills to help grow an exciting, expanding brand, we'd love to hear from you. What we're looking for: • A passionate and motivated leader who's not afraid to get stuck in. • Organised, analytical, and commercially focused. • A hands-on manager who builds strong teams and a great culture. • Someone who understands the importance of driving sales and managing costs effectively. What you'll bring:, • Experience leading a high-volume, fast-casual or counter-service restaurant. • A track record of successful openings, restructures, or brand growth. • Confidence working with senior leadership to develop the business. • Strong training and people development skills. TPBN1_UKCT

We are looking for a Director of Facilities and Engineering to join us in a cluster role between Kimpton Blythswood Square Hotel & Spa and voco Grand Central Hotel. At Kimpton Blythswood Square Hotel & Spa we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our Spa or enjoying sustainably sourced Scottish seafood in our iasg restaurant. Our locally curated voco Grand Central stands strong in Glasgows city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. As Director of Facilities, youll be a key leader within the cluster, working in close partnership with the General Manager and senior leadership team to oversee the safety, integrity and long-term performance of our buildings and infrastructure. Youll lead the Facilities and Maintenance teams across both hotels, collaborating closely with Operations, Finance, HR and Commercial to ensure our properties operate safely, efficiently and in line with brand standards. From preventative maintenance and compliance to capital planning and project delivery, youll balance operational excellence with strategic foresight protecting our assets while enabling brilliant guest and colleague experiences. A visible and credible presence, youll coach and develop the Facilities Manager and wider team, build strong cross-department relationships and confidently lead through major incidents and change ensuring safety, service continuity and performance remain uncompromised. You will also champion continuous improvement, strengthen contractor partnerships and help future-proof our iconic hotels through robust five-year capital planning and disciplined financial management. Were looking for a strategic and hands-on leader who brings expertise, credibility and pride in their work, with: Proven experience as a Director of Facilities, Head of Engineering or equivalent within a hotel, hospitality or complex multi-site environment Strong leadership experience developing high-performing maintenance teams, driving performance and succession planning aligned to brand standards Commercial and financial acumen, with experience managing cluster budgets, forecasting, CAPEX planning and contractor negotiations Expertise in preventative and planned maintenance programmes , optimising building management systems and protecting long-term infrastructure A strong track record in health, safety and statutory compliance, leading audits, risk assessments and ongoing compliance monitoring Experience delivering capital projects and multi-year asset plans, ensuring projects are completed safely, on time and within budget A visible, solutions-focused leadership style, someone who leads by example, collaborates effectively and takes genuine pride in maintaining exceptional standards behind the scenes . So, we are looking for someone who has Availability to work a typically Monday to Friday pattern across both hotels, with the flexibility to respond to operational needs, emergencies and support the team when required Proven experience as a Head of Engineering, Facilities Manager or Senior Maintenance Manager within a hotel environment (essential), with experience working within older or listed buildings highly desirable Experience managing multi-site or cluster operations , with the ability to prioritise effectively across multiple properties Strong financial and commercial acumen , including managing operational budgets, forecasting and CAPEX planning Excellent organisational and administrative capability , with confidence using IT systems, reporting tools and maintenance management platforms Extensive hands-on technical knowledge across hotel maintenance disciplines , including M&E systems, fabric maintenance, plumbing, electrical and finishing works Proven experience implementing and managing Preventative Maintenance programmes to protect long-term assets and support operational efficiency Familiarity with hotel systems that support operational processes , such as service optimisation tools (for example Unifocus, Hotsos or Knowcross) and Building Management Systems Relevant technical qualifications, with IOSH highly desirable and NEBOSH advantageous A proven record of taking initiative, leading teams and driving high standards , with a practical, solutions-focused approach. In return for joining the Glasgow Cluster team, we can offer you Financial Package As part of IHG Hotels and one of Scotlands leading hotels, this role offers a very attractive remuneration package, company and local hotel benefits and career opportunities. Competitive Salary, plus a 20% performance bonus Pension, Life Insurance and Private Healthcare Growth and development Extensive training and global career opportunities across IHG the world 2 paid days volunteering per year with a cause of your choice. Colleague perks Worldwide discounted hotel rates across IHG Hotels & Resorts (6,000+ hotels and growing) Discounted food & beverage on employee rate Friends & family rates Discounts on shopping, experiences and more via our perks portal Wellbeing Enhanced maternity and paternity pay 24/7 Employee Assistance Programme Access to trained Mental Health First Aiders Hotel-Specific Benefits 50% F&B and 30% Spa discount at our sister property, Kimpton Blythswood Square (subject to booking process) 50% discount in Champagne Central Subsidised city-centre parking Milestone gifts to celebrate life and career moments If youre a leader who is truly passionate about delivering world class hospitality, values people as much as performance, and wants to make a meaningful impact in 2 iconic Glasgow hotels then we would love to hear from you, apply today! Check out our Instagram page @vocograndcentral @kimptonblythswood to see more. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

Portico have begun the search for a disciplined and professional Catering Manager to join our team based at a well know bank in Glasgow. The Catering Manager will oversee the daily hospitality operations of a compact cafe based within the banks offices, which provides high-quality ready to go items for corporate clientele who value efficiency and standards. The is a focus on consistency, food safety and providing a seamless service. Unlike traditional hospitality roles, this position offers a stable predictable environment. As this is a smaller operation, the Catering Manager will need a hands on approach, actively participating in the service and leading from the front, as well as managing one catering assistant and a workplace coordinator. They will take responsibility for orders and stock management, budgets and compliance (Food safety, fire safety, COSHH) Hours: 40 hours per week, with shifts from 7am - 4pm, Monday to Friday Salary: £32,960 per annum The successful candidate must have experience of managing a small team within a contract catering, café or deli environment, with experience of stock taking and a solid financial understanding. They will be methodical, organised and detail focused, taking pride in their work, with excellent communication skills across all mediums. Please not that DBS checks are necessary for this role. A level 3 food hygiene certification is required. However a course is provided if not already achieved . Whats in it for you? Holiday allowance and Enhanced annual leave. Pension. Life insurance. Recommend a Friend Bonus Scheme. Thank you voucher scheme. 24-hour private helpline for employees, providing counselling & information services. Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Award winning Training Academy that provides excellent training and development opportunities for our people. Eyecare scheme Who is Portico? Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services. Aimed primarily at the business and industry, residential and property sectors we have over 20 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams. Why Portico? Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success. Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need. At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards. TPBN1_UKCT

Job Description Customer Service Manager - London Satellite Offices London | Full-time | Permanent 40 hours per week (Monday-Friday, with flexibility required)At Rapport, exceptional service starts with exceptional people. We're looking for a confident and people-focused Customer Service Manager to

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Fr

Working in confined spaces such as tanks, vessels, and pits.Performing industrial cleaning.Ensuring the safety of yourself and colleagues at all times.Maintaining a flexible approach, including early starts, late finishes and occasional weekend work.Travelling and working away from home when require

Employee of the Month' rewards and Long Service Awards'.

Keep a close eye on residents' health, communicating any concerns to the Nurse or Clinical Deputy Manager, and helping with calls to relatives or healthcare professionals. You're genuinely interested in caring for the elderly and committed to delivering excellent service.

Operate a range of specialist vehicles including Vacuum Tankers, Liquid Ring Tankers, Cyclovacs, and Jet Vacs.Work closely with colleagues to safely set up hoses and be part of the Industrial Confined Space Team.Working in confined spaces such as tanks, vessels and pits.Carry out High Pressure Jetti

Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description.

Esmond Street is currently the only service of its kind in the city, providing a high quality 24/7 supported living service to 22 adults with learning disabilities who are older and/or have advanced needs. You will share our passion and commitment to our service users and demonstrate empathy and a s

Enhanced Support Base at Murrayburn Primary School.Salary: £26,337-£28,835 (pro-rata for part time and sessional).Murrayburn Primary School is in the south west of the city in the Sighthill area.We have 12 Mainstream classes a Nursery and our ESB.Our enhanced support base at Murrayburn Primary has

Accounts Payable Team Member (3-6 Month Assignment).Immediate Start | Hybrid (Glasgow).Cooper Parry is pleased to be partnering with our market-leading client to hire an experienced Accounts Payable Team Member for a 3-6 month assignment.Our client is based in Glasgow and operates on a hybrid workin

Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background,

Working closely with a broad range of services including Statutory, Education and Third sector organisations throughout Glasgow to build new and strengthen existing relationships with partners raising the profile of GAMH North East Carers Service and Glasgow Carers Partnership. To perform any other

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Connect Appointments have a new opportunity for a.A temporary part-time position.Monday to Wednesday, 7am to 11am.Working as a Commercial Cleaner.Where your duties will include:.Cleaning and sanitising floors, including vacuuming, mopping, and spot cleaning.Cleaning restrooms, including toilets, sin

Provide friendly, fast, and accurate service.

Support, enable and involve service users in all aspects of their lives, including personal care, eating, drinking, and mobility if necessary. Be responsible for the safe administration of Service Users’ medication, following relevant training.

Has an overall passion for customer service.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation. You should be committed to promoting service users independence, rights, choice, individuality and be available to

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Work closely with other staff members to ensure that laundry services and overall cleanliness are maintained effectively. Provide thorough domestic cleaning services within the care home, adhering to company policies and best practices.

The main duties of this post includes providing a cleaning service to staff, students and members of the community in an educational establishment ensuring that facilities are kept in a clean and hygienic condition to maintain a safe environment for all users of the school.

Our purpose built service is positioned with views of the Campsie Hills near the historic town of Clydebank. Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home. Be a key part of a caring environment where your efforts help mai

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. Anniversary rewards for key milestones of service.

Mobile Cleaner .You must have a full UK driving License to be considered for this position.Blue Arrow are currently recruiting for.Able to go through and pass a PVG (protection of vulnerable groups) clearance check.Driving light vehicles a

We have a network of 200 employees working from 24 offices, delivering a range of services Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management across 68 countries. Strong communication, customer ser

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend'

Complimentary gym membership for another person (after 2 years service). Mental Health, Well-Being and EAP Services. Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.