121 Best guest service manager Jobs in Barnet (May 2024)

We are looking for enthusiastic individuals to join a fun, unique, and exciting restaurant. We are a fun and exciting independent restaurant based next to Barnet, London. Our clientele is fun, polite, and respectful! We are looking for fun, enthusiastic individuals with great personalities to join our small team. A positive attitude, willingness to learn, flexibility, the ability to work under pressure, and the ability to interact with customers are essential. We are ideally looking for an outstanding full-time manager. Candidates would ideally be available to work a combination of shifts. We are offering: - Very good pay, including service charges and tips. - flexibility with regards to working hours that fit your needs. We build the rota around your availability - Join a great, fun team; we work hard, but we also like to have a laugh as well. A good sense of humour is a must! - Ideally, the successful candidate is ambitious, has an interest in hospitality, a strong work ethic, and is hungry to succeed. Objectives & Goals - To complete the service of food and beverages to the assigned task standards. - Seek and maximise revenue opportunities and minimise costs and any wastage - Consistently exceed guest expectations - Develop a motivated and high-performing team committed to delivering clear goals - Develop a positive, direct, and open relationship with all colleagues - Protect the health, safety and well-being of our guests and colleagues - Be a change agent, constantly reviewing service delivery Managing the Operation - To manage all personal serving food and drinks and ensure that the correct standards and methods of service are maintained. - To have complete food and beverage knowledge. - Excellent communication, delegating duties to the team and interpersonal skills Team members - To respond to any changes in the department as dictated by the needs of the business. - To conduct and contribute to regular departmental communications meetings. - Ensure the restaurant is in good housekeeping condition throughout and after service, ensuring that all cleaning schedules are completed. - Managing Sales and Conversion - Support the delivery of promotional activities, including staff incentives. - Maximise incremental sales opportunities by adding customer value at every opportunity. - Knowledge of EPOS system and ensuring proper operation in the restaurant by all users. Financial Management - To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditures approved. - To be able to conduct and supervise all cashiering and reporting procedures. - Presentation and correct posting of checks at the end of each meal period - Maintain bar control systems in order to meet or exceed food and beverage margins. - Control costs without compromising standards or the customer experience. People Development - To coordinate the floor and bar staff in the building of an efficient department by taking an active interest in the employees’ welfare, safety, and development. - To coordinate the training of all employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency and in the most productive manner. - To provide and assist the restaurant team and bar team with ongoing service standards training as well as food and beverage product knowledge. - Support induction and mentoring process, including the completion of skills and standards Interested parties can apply in here Job Types: Full-time, Permanent Salary: £45,000.00–£50,000.00 per year

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