Customer Service jobs in BarnetCrear alertas

Pest Control Technician Location: London Company: SpringK Pest Solutions An exciting opportunity has arisen for a Pest Control Technician to join our growing team. This role involves delivering complete pest management services, including proofing, inspections, and reporting, while proactively identifying conditions that may lead to pest activity. You’ll take full ownership of pest-related issues across client sites, helping maintain safe, compliant, and pest-free environments. Key Responsibilities Take ownership of all pest-related matters including infestations, cleaning, and proofing. Respond promptly to genuine emergency call-outs. Carry out thorough inspections and produce detailed service reports. Escalate issues to relevant stakeholders where required. Identify non-repairable faults in plant or machinery and report findings with recommendations to management. Provide practical, prioritised recommendations to clients to prevent future pest activity. Carry out proofing works and installations within technical competence and current specifications. Advise site managers of pest activity and potential operational impact. Use pesticides safely and responsibly in line with COSHH regulations. Always comply with company Health & Safety policies. Qualifications are essential RSPH Certificate in Pest Control or BPCA Diplomas Parts 1 & 2 Full UK driving licence Ideal Candidate should have excellent well spoken English, be professional, reliable, and motivated This job is based on the road with minor office work All candidates will be considered regardless of previous pest control experience as long as they are qualified. Company vehicle and further employee package can be discussed in the interview

We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.