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Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

BCA in Enfield is seeking a customer-focused administrator to support our site operations during maternity cover.You’ll deliver industry-leading customer service to buyers, manage the Click & Collect process, and ensure a smooth vehicle collection experience.You’ll handle data entry, front-of-ho

Teach Now is delighted to be working with a vibrant and supportive secondary school in Barnet, seeking a dedicated Safeguarding Administrator to join their pastoral team. This is an excellent opportunity for someone passionate about student welfare and eager to contribute to a safe, inclusive, and nurturing school environment. Located in the heart of Barnet, this well-established secondary school is known for its welcoming atmosphere, strong leadership, and unwavering commitment to safeguarding. Staff benefit from a collaborative culture, ongoing professional development, and a calm working environment where wellbeing is genuinely prioritised. The school supports students across Key Stages 3–5, including those with Special Educational Needs, making this a rewarding role for individuals motivated by meaningful impact. As the Safeguarding Administrator, you will play a vital part in ensuring the smooth and effective running of the school’s safeguarding processes. Your responsibilities will include: • Managing the safeguarding inbox, ensuring timely responses and clear communication., • Overseeing the school’s filtering and monitoring system, allocating detentions when required., • Attending safeguarding meetings, including TAFs and professional strategy discussions., • Conducting pastoral check‑ins with vulnerable students., • Making external agency referrals under the direction of the DSL., • Coordinating social worker visits and supporting wider pastoral operations., • Assisting with morning registration and supporting late‑arriving students. This role offers valuable exposure to safeguarding best practice, making it ideal for individuals seeking career progression in education, pastoral care, or safeguarding leadership. • Supportive team environment where your contribution is valued., • Professional growth within a highly regarded London secondary school., • Stable working hours promoting excellent work‑life balance., • If you’re proactive, compassionate, and ready to make a difference, we’d love to hear from you., • Dedicated consultant who will provide ongoing support and guidance., • Excellent ‘refer a friend’ scheme that pays £150 for each candidate you refer after they have worked and been paid for their first 10 days., • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee., • Access to a wide range of CPD training through our in‑house team of experienced senior leaders. Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance. #J-18808-Ljbffr