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As Front Office Supervisor, you will play a pivotal role in delivering exceptional guest experiences from arrival through to departure. Supporting the Reception Manager and Front of House Manager, you will lead by example, inspiring the Front Office team to provide warm, personalised service whilst ensuring the smooth day-to-day operation of the department. Lead and motivate the Front Office team to consistently deliver exceptional guest experiences. Oversee the guest journey, ensuring seamless check-in, check-out and concierge-style service throughout each stay. Resolve guest queries and complaints efficiently, taking ownership to achieve positive outcomes. Support the training, coaching and development of team members to maximise performance and engagement. Maintain the highest standards across the reception, lobby and guest-facing areas whilst driving operational excellence and revenue opportunities. As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as: • Access to career development training from day one, • Discounts on food & beverage and hotel stays, • Discounted leisure membership, • Free GP virtual appointment service, • 24/7 wellbeing helpline, • NEST pension scheme, • Social Club, • Staff appreciation events, • Monthly and end-of-year awards As a Celtic Collection employee, you will be able to say: • I am equipped, trained, and supported to do THE BEST JOB I CAN, • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS, • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment, • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role, • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED, • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY This is an exciting opportunity for an experienced hospitality professional with supervisory experience who is passionate about service excellence, team development and creating memorable experiences for every guest. • Previous Front Office, Reception or Concierge experience within a hotel environment, • Experience supervising or leading a Front Office team, • Excellent communication and interpersonal skills, • Strong organisational, problem-solving and decision-making abilities, • Experience using hotel management systems, with Opera PMS knowledge desirable, • A genuine passion for delivering exceptional guest service and developing others Join the 'Greatest Story in Hospitality' by becoming one of our Front Office 'Hospitality Heroes' at the award-winning Parkgate Hotel in the heart of Cardiff. #J-18808-Ljbffr

Millennium & Copthorne Hotels in Cardiff is seeking a Night Duty Manager to oversee overnight operations from 11pm to 7am. The ideal candidate will handle guest queries with professionalism, maintain safety standards, and support the overnight team to ensure seamless service.

Parkgate Hotel in Cardiff, part of The Celtic Collection, is seeking a Front Office Supervisor to lead the Front Office team and deliver exceptional guest experiences from arrival to departure.You will support the Reception Manager and Front of House Manager, driving service excellence and ensuring

Includes evenings, weekends and busy guest periods. You’ll be helping guests, supporting teammates and keeping the hotel running smoothly. Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants, leisure, travel and customer service.

Service at Zizzi isn't about scripts. From the first hello to grating cheese like a pro, you'll ensure our guests have a feel-good experience. Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.

You’ll run the kitchen day to day – managing rotas, placing food orders, leading the team through busy services, and keeping everything audit-ready. Working closely with your Hotel Manager, you’ll take full ownership of the kitchen – from food quality to hygiene. Take the lead during service

Take ownership of your role with enthusiasm and pride, working across our Food & Beverage spaces, providing excellent guest service at all times. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinke

You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy.

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Work with our Maintenance Ma

One minute you could be preparing breakfast before guests wake up. The next you’ll be helping the team through a busy dinner service. Prepare ingredients before service starts.

Our Site Director Stephen is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Great development opportunities - 65% of our current Managers joined us as Team Members. Roadchef is the only Motorway services provider to hold the Pl

To assist in the provision of a high quality cleaning service within Council buildings.

The next you’ll be helping the team through a busy dinner service. As a Kitchen Team Member you’ll help make sure every guest gets a meal they’ll enjoy. Prepare ingredients before service starts.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

Includes evenings, weekends and busy guest periods. Work closely with the hotel team so service runs smoothly. One minute you could be preparing breakfast before guests wake up.

Could you help us create lasting memories for our customers by providing outstanding customer service?. Optional pension planAdditional days holiday with length of service up to five days. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ens

The next you’ll be helping the team through a busy dinner service. Includes evenings, weekends and busy guest periods. As a Kitchen Team Member you’ll help make sure every guest gets a meal they’ll enjoy.

Serve up good vibes - greet every guest like they're family. Care about quality - of the food, the service, and the team.

Cook and plate meals during breakfast and dinner service. Work closely with the hotel team so service runs smoothly. You’ll be part of a team that’s working together to deliver the meals our guests rely on.

Delight our guests front of house by optimising guest experience, handling cash, cleaning, and maintaining food safety.

We're currently recruiting in our Cardiff City Centre location.Working 16 hours per week, paying up to £13.Maintenance Team Member – Cardiff City Centre Premier Inn Hotel .Come and be a Maintenance Team Member at Premier Inn in Cardiff City Centre.Taking care of the maintenance of our hotels

We’ll give you the training to feel confident in every part of the role, whether you’re checking in guests, serving breakfast or helping someone who’s had a long day and just wants to get settled. Includes evenings, weekends and busy guest periods. Welcome guests and help them check in.

You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy.

With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. Free entry to National Trust places for you, a guest and your children (under 18). Holiday allowance up to 32 days relating to

Work closely with the hotel team so service runs smoothly. Includes evenings, weekends and busy guest periods. As a Kitchen Team Member you’ll help make sure every guest gets a meal they’ll enjoy.

Work with our Maintenance Manager in supporting planned maintenance checks and take a hands-on approach to reactive maintenance. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and

Come and be a Receptionist at Premier Inn in Dublin Airport As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Join our team at Dublin Airport Premier Inn as a Receptionist and use your passion for customer service to its full potential.

As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Join our team at Premier Inn Dublin Airport as a Nights Team Member and look after our hotel and guests ove

When the managers are out of the building, you are the one making the decisions, solving problems, and keeping our members happy. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. We care about our impact on guests, the commun

Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about.

We are looking for a Cleaner to join our fabulous team.Competitive pay plus tronc (that's your card tips that are paid into your bank).Annual profit share bonus, ensuring you share in the success of the company.Discounted stays in our hotels and inns.Great opportunities to grow in your role and prog

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Pale Road and Old Road are specialist services that provides 24-hour residential support for four autistic adults with moderate to complex behavioural needs. For any

You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer.

If you have previous reception experience, enjoy delivering excellent customer service and are looking for a varied Front of House opportunity in Cardiff, we'd love to hear from you. As the first point of contact for clients, visitors and guests, you'll play an important role in creating a welcoming

You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer.

Electrical Testing Team Leader.Will be an alternating shift pattern 6am -14.PLESE NOTE – This role is based in Newport, Wales.Our client is highly successful in the rail industry and is currently recruiting for 2 experienced Team Lead.

Handle guest queries and requirements. Check guests in and out of the Hotel. Deal with customer requirements, complaints and service issues.

What you'll be doing Working with us to ensure we meet Ofsted Standards for our supported housing services Working with us to meet the needs of our young people Ensuring that all safeguarding concerns are responded to appropriately and actions taken to safeguard our residents and manage risks Sup

Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about.

About the Role Our people are at the heart of everything we do, and we're looking for an experienced HR professional to join our Shared Service Centre as an HR Services Operations Team Leader. If you have experience in HR Shared Services, HR Operations, or People Services and enjoy combining leade