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Drive bookings, grow revenue and lead the team at Adventure Leisure’s Norwich venue, helping make it the area’s premier family leisure destination. \n Assistant General Manager - Mr Mulligans \n Norwich \n\n • Salary £34,234 (pro rata)\n, • Full Time, Permanent\n, • 45 hours per week\n, • Annual bonus scheme\n\n Adventure Leisure is a leading UK leisure operator behind Mr Mulligans, Bunkers and Ninja Warrior. We are expanding our offer of crazy golf, electro darts, shuffleboards, pool, assault courses and more. Our values are People, Pride and Quality, and our mission is to create memorable experiences for every guest. \n We are looking for an Assistant General Manager to take responsibility for the delivery and development of our Norwich venue. You will drive commercial performance, consistently meet or exceed customer expectations, develop and retain the team, and help secure the long-term success of the Adventure Leisure division. \n What you’ll do \n\n • Grow revenue and manage promotions: Review bookings, customer usage and daily utilisation to check rates, protect price integrity and spot demand opportunities. Increase retail and food and beverage sales through upselling. Set up and track EPOS promotions, monthly offers, weekly upsells, bounce backs and replay strategies, with accurate monitoring and staff training.\n, • Drive sales and marketing: Build a sales and marketing culture within the team. Help create offline marketing and campaigns for target markets, maintain the customer database in line with data protection law, and analyse and report results to identify improvements.\n, • Manage budgets and costs: Communicate the business plan and lead the team towards budgeted goals. Match staffing levels and rotas to demand and budget, manage the cost of sales ratio to budget or lower, complete financial reports and budgets, and maintain accounting and files for adventure golf, food and beverage and retail.\n, • Lead food, drink, retail and guest service: Oversee the licensed bar, catering department, kitchen and snack bar. Meet quality, quantity and customer satisfaction goals, ensure full food hygiene compliance, and purchase supplies through agreed group contracts. Maintain staff performance, appearance and service standards; resolve guest enquiries and concerns, then follow up to confirm satisfaction.\n, • Maintain the venue: Oversee its condition and suggest annual improvements. Walk the adventure golf courses daily, complete and act on health and safety checks, carry out routine repairs and landscaping where required, and record and report issues that cannot be fixed on site. Coordinate maintenance suppliers and contractors.\n, • Lead and develop the team: Manage recruitment, orientation, induction and training in line with group standards. Coach and appraise employees, manage change, and model the behaviours, work ethic, vision, mission and values expected across BGL.\n, • Represent the business: Build local community connections, follow group personnel and health and safety policies, and undertake other reasonable duties requested by management.\n\n What we’re looking for \n\n • At least two years’ experience as a Duty Manager or Deputy Manager, plus operational site management experience.\n, • Strong leadership, people management, coaching and development skills.\n, • Clear verbal, written and listening skills, with good presentation ability.\n, • Sound planning, prioritisation, delegation, time management, organisation, problem-solving and decision-making skills.\n, • An organised, enthusiastic and detail-conscious approach; confidence managing change and a drive to deliver results.\n, • A good GCSE standard of education and a driving licence.\n\n Experience in P&L management and sales and marketing would be an advantage. A Personal Licence and First Aid at Work certification would also be beneficial, but are not essential. \n What you’ll get \n\n • Competitive salary and annual bonus scheme.\n, • Employee assistance wellbeing programme.\n, • 50% off food and drink.\n, • Apprenticeships, learning and development opportunities.\n\n How to apply \n Click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. \n Adventure Leisure is committed to ensuring its recruitment process is accessible to everyone. Reasonable adjustments can be provided throughout the recruitment process; please speak with the hiring manager about any requirements. \n Other suitable skills & experience: Assistant General Manager, Deputy General Manager, Deputy Manager, Duty Manager, Venue Manager, Leisure Centre Manager, Hospitality Manager, Food and Beverage Manager, Entertainment Venue Manager, Operations Manager.

Restaurant Assistant Manager | Customer-Focused Retail | Norwich We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Assistant Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do. As a key member of the leadership team, you'll work closely with senior kitchen and Front of House teams to deliver an exceptional experience for every guest. You'll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team. Working alongside the senior management team, you'll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You'll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained. What we're looking for: Previous management experience within a busy hospitality or retail environment A proven ability to lead, coach and develop large teams A passion for delivering exceptional customer service Strong commercial awareness with the ability to drive sales and performance High standards of floor presentation and operational excellence Excellent communication and leadership skillsThis business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next hospitality management opportunity within a customer-led retail business, we'd love to hear from you. This is a fantastic opportunity for an experienced Assistant Manager to lead a dynamic team and advance their career in the hospitality sector! If you're interested in this exciting Assistant Manager role, APPLY TODAY with your most up-to-date CV! BH37021

Restaurant Deputy Manager | Customer-Focused Retail | Norwich We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Deputy Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do. As a key member of the leadership team, you'll work closely with senior kitchen and Front of House teams to deliver an exceptional experience for every guest. You'll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team. Working alongside the senior management team, you'll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You'll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained. What we're looking for: Previous management experience within a busy hospitality or retail environment A proven ability to lead, coach and develop large teams A passion for delivering exceptional customer service Strong commercial awareness with the ability to drive sales and performance High standards of floor presentation and operational excellence Excellent communication and leadership skills This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next hospitality management opportunity within a customer-led retail business, we'd love to hear from you. This is a fantastic opportunity for an experienced Deputy Manager to lead a dynamic team and advance their career in the hospitality sector! If you're interested in this exciting Deputy Manager role, APPLY TODAY with your most up-to-date CV! BH37021

Assistant Store Manager | Lifestyle Retailer | Norwich We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Assistant Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do. As a key member of the leadership team, you'll work closely with the Back and Front of House teams to deliver an exceptional experience for every guest. You'll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team. Working alongside the senior management team, you'll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You'll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained. What we're looking for: Previous management experience within a busy hospitality or retail environment A proven ability to lead, coach and develop large teams A passion for delivering exceptional customer service Strong commercial awareness with the ability to drive sales and performance High standards of floor presentation and operational excellence Excellent communication and leadership skillsThis business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next retail management opportunity within a customer-led retail business, we'd love to hear from you. This is a fantastic opportunity for an experienced Assistant Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Assistant Manager role, APPLY TODAY with your most up-to-date CV! BH37021

Oulton Hall Hotel, Spa & Golf Resort is seeking an experienced operational leader to oversee day-to-day hotel operations across food & beverage, housekeeping, kitchen, maintenance and front of house. You will build relationships with heads of departments and drive guest experience to the highest standards. Ideal candidates will have previous General Manager or senior operations experience in hospitality, strong people management skills, and a passion for delivering outstanding service in a #J-18808-Ljbffr

Drive bookings, grow revenue and lead the team at our client's Norwich venue, helping make it the area's premier family leisure destination. Assistant General Manager Norwich Salary £34,234 (pro rata) Full Time, Permanent 45 hours per week Annual bonus scheme Our client is a leading UK leisure operator. They are expanding their offer of crazy golf, electro darts, shuffleboards, pool, assault courses and more. Their values are People, Pride and Quality, and their mission is to create memorable experiences for every guest. Our client is looking for an Assistant General Manager to take responsibility for the delivery and development of their Norwich venue. You will drive commercial performance, consistently meet or exceed customer expectations, develop and retain the team, and help secure the long-term success of the business. What you'll do Grow revenue and manage promotions: Review bookings, customer usage and daily utilisation to check rates, protect price integrity and spot demand opportunities. Increase retail and food and beverage sales through upselling. Set up and track EPOS promotions, monthly offers, weekly upsells, bounce backs and replay strategies, with accurate monitoring and staff training. Drive sales and marketing: Build a sales and marketing culture within the team. Help create offline marketing and campaigns for target markets, maintain the customer database in line with data protection law, and analyse and report results to identify improvements. Manage budgets and costs: Communicate the business plan and lead the team towards budgeted goals. Match staffing levels and rotas to demand and budget, manage the cost of sales ratio to budget or lower, complete financial reports and budgets, and maintain accounting and files for adventure golf, food and beverage and retail. Lead food, drink, retail and guest service: Oversee the licensed bar, catering department, kitchen and snack bar. Meet quality, quantity and customer satisfaction goals, ensure full food hygiene compliance, and purchase supplies through agreed group contracts. Maintain staff performance, appearance and service standards; resolve guest enquiries and concerns, then follow up to confirm satisfaction. Maintain the venue: Oversee its condition and suggest annual improvements. Walk the adventure golf courses daily, complete and act on health and safety checks, carry out routine repairs and landscaping where required, and record and report issues that cannot be fixed on site. Coordinate maintenance suppliers and contractors. Lead and develop the team: Manage recruitment, orientation, induction and training in line with group standards. Coach and appraise employees, manage change, and model the behaviours, work ethic, vision, mission and values expected across the business. Represent the business: Build local community connections, follow group personnel and health and safety policies, and undertake other reasonable duties requested by management. What we're looking for At least two years' experience as a Duty Manager or Deputy Manager, plus operational site management experience. Strong leadership, people management, coaching and development skills. Clear verbal, written and listening skills, with good presentation ability. Sound planning, prioritisation, delegation, time management, organisation, problem-solving and decision-making skills. An organised, enthusiastic and detail-conscious approach; confidence managing change and a drive to deliver results. A good GCSE standard of education and a driving licence. Experience in P&L management and sales and marketing would be an advantage. A Personal Licence and First Aid at Work certification would also be beneficial, but are not essential. What you'll get Competitive salary and annual bonus scheme. Employee assistance wellbeing programme. 50% off food and drink. Apprenticeships, learning and development opportunities. How to apply Click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Our client is committed to ensuring its recruitment process is accessible to everyone. Reasonable adjustments can be provided throughout the recruitment process; please speak with the hiring manager about any requirements. Other suitable skills & experience: Assistant General Manager, Deputy General Manager, Deputy Manager, Duty Manager, Venue Manager, Leisure Centre Manager, Hospitality Manager, Food and Beverage Manager, Entertainment Venue Manager, Operations Manager. TPBN1_UKTJ

Join our kitchen team to showcase your creativity, grow your skills and help deliver outstanding dining experiences for our guests. Other businesses may call this role Commis Chef, Chef de Partie, Prep Cook or Line Cook. This role reports to the Kitchen Manager. • Cook and present dishes to recipe standards, ensuring quality and consistency., • Support the creation of daily specials to showcase your skills and excite our guests., • Keep food prep areas stocked, clean, and ready throughout service., • Follow food safety standards and help minimise waste., • Work with your team and Kitchen Manager to deliver excellent guest experiences., • Previous cooking experience (restaurant, hotel, pub or similar) or a willingness to learn by joining our Chef Academy and completing a funded Level 2 Commis Chef qualification., • Knowledge of cooking methods, ingredients, and kitchen equipment., • Basic Food Safety certification (or willingness to complete training)., • A passion for great food and creating memorable guest experiences., • A positive attitude, commitment to teamwork and desire to learn., • Career development through fully funded apprenticeships and our Chef Academy., • Discounts on hotel stays and a variety of major retailers, restaurants and days out., • Free use of our gyms, pools, and leisure facilities., • 24/7 access to wellbeing, financial, and legal support. At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at - we’re here to support you. Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com. #J-18808-Ljbffr

You will ensure swift communication across departments and deliver consistently high service levels to overnight guests. The Imperial Hotel Blackpool is seeking a Night Manager to lead the overnight team and oversee safety, security, and night audit processes on the North Promenade.

The Guest Services Manager will oversee the smooth running of the Front of House Department which includes but is not limited to Reception, Switchboard, Helpdesk and Events Coordination duties, with a key focus on the constant development of the service and a one-team approach with other service par

Taking responsibility when the Store Manager or Assistant Manager isn't present. Delivering outstanding customer service that leaves a lasting impression. Long service awards that recognise and celebrate your commitment.

Work closely with the hotel team so service runs smoothly. One minute you could be preparing breakfast before guests wake up. The next you’ll be helping the team through a busy dinner service.

Service at Zizzi isn't about scripts. From the first hello to grating cheese like a pro, you'll ensure our guests have a feel-good experience. Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.

You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy.

As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. Do you love beer? Do you love people? We are St Andrews Brew House, smack bang in the centre of Norwich and w

One minute you could be preparing breakfast before guests wake up. Prepare ingredients before service starts. Work closely with the hotel team so service runs smoothly.

Provide friendly and helpful guest experiences, assisting with information on guest queries. We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you'll b

Prepare ingredients before service starts. Cook and plate meals during breakfast and dinner service. One minute you could be preparing breakfast before guests wake up.

Our Site Director Stephen is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Great development opportunities - 65% of our current Managers joined us as Team Members. Roadchef is the only Motorway services provider to hold the Pl

You’ll run the kitchen day to day – managing rotas, placing food orders, leading the team through busy services, and keeping everything audit-ready. Working closely with your Hotel Manager, you’ll take full ownership of the kitchen – from food quality to hygiene. Take the lead during service

Take ownership of your role with enthusiasm and pride, working across our Food & Beverage spaces, providing excellent guest service at all times. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinke

Prepare ingredients before service starts. Cook and plate meals during breakfast and dinner service. You’ll be part of a team that’s working together to deliver the meals our guests rely on.

Lying just off the main parade, in the beautiful village of Claygate, the Foley offers its guests a warm welcome, delicious food, outstanding drinks, and even a great night's sleep for those spending the night in one of the pub's 17 rooms. The team is responsible for creating a great atmosphere that

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Work with our Maintenance Ma

Come and be a Receptionist at Premier Inn in Dublin Airport As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Join our team at Dublin Airport Premier Inn as a Receptionist and use your passion for customer service to its full potential.

Serve up good vibes - greet every guest like they're family. Care about quality - of the food, the service, and the team.

As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Join our team at Premier Inn Dublin Airport as a Nights Team Member and look after our hotel and guests ove

Reporting to the Welcome Manager, you’ll be part of a team of 8 Welcome and Service Assistants working at Felbrigg Hall. You'll be welcoming visitors to our estate, hall and walled garden and giving them amazing service to ensure they have the best experience possible. Day to day, you’ll deliver

You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy.

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Work with our Maintenance Ma

You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy.

You’ll run the kitchen day to day – managing rotas, placing food orders, leading the team through busy services, and keeping everything audit-ready. Working closely with your Hotel Manager, you’ll take full ownership of the kitchen – from food quality to hygiene. Take the lead during service

Could you help us create lasting memories for our customers by providing outstanding customer service?. Optional pension planAdditional days holiday with length of service up to five days. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ens

Serve up good vibes - greet every guest like they're family. Care about quality - of the food, the service, and the team.

As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.

Free annual guest experience for you and a guest. Working closely with our Night Manager and wider Front Office team, you will play a key role in ensuring the smooth and safe operation of the hotel throughout the night while providing a warm and welcoming experience for our guests. Experience within

You should have experience in underground service detection using tools such as CAT and Genny, alongside a strong awareness of health and safety practices.

Job title: Customer Service advisor. Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. Deliver exceptional customer service.

Why join us? We're proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.Benefits of joining our team

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. Previous Face to Face sales and customer service experience. The ability to

Sector: EngineeringReference: BBBH277615_1790264289Mechanical Team Leader / Supervisor (Days) 46,000 - 47,000 + Monday to Friday + 27 Days' Holiday + Bank Holidays + Pension + Life Assurance + Healthcare Benefits Scunthorpe, commutable from: Doncaster, Grimsby, Gainsborough, Brigg, Barton-upon-Humbe