Front of House Manager
3 days ago
Bath
Front of House Manager – Luxury Country House Hotel, South West England £40,000 per annum Package: • Role: Front of House Manager, • Location: South West England, • Salary: £40,000 per annum + service charge/tronc, • Contract: Full-time, 5 days out of 7, including evenings and weekends as required We’re working with a luxury country house hotel in the South West of England to appoint a Front of House Manager to lead their guest-facing operations. This is a hands-on leadership role overseeing reception, duty management and nights, ensuring a seamless experience from pre-arrival through to departure. The Role: • Lead, support and develop the reception, duty and night teams, • Oversee the full guest journey, ensuring warm, professional and efficient service, • Manage day-to-day front office operations, standards and procedures, • Work closely with the senior management team to drive service, efficiency and consistency, • Support with scheduling, training, reviews and ongoing team development, • Act as a visible duty manager presence across the hotel when required About You: • Currently a Head of Department or strong Assistant Front of House Manager ready to step up, • Experience within quality hotels, ideally luxury or boutique, • A natural people leader – calm, confident and approachable, • Highly organised, with strong time-management and communication skills, • Comfortable working across reception, duty management and night operations, • Tech-savvy with experience of hotel PMS (Opera or similar an advantage) This is an excellent opportunity for an ambitious Front of House leader to take on a key role within a highly regarded, guest-focused property.