Offres hotel event manager à Royaume-Uni

Meetings and Events Floor Manager Opening! - Park Plaza Westminster \n Park Plaza Westminster is a leading Meetings and Events Hotel (32 conference, event and meeting rooms, Westminster Ballroom for up to 1,400 delegates, theatre style) in the heart of Central London. \n As Meetings and Events Floor Manager you will do more than just welcome our guests. You will be on the front line for all our events to ... \n \n \n ZIPC1_UKCT

Meetings & Events Manager \n Location: South Kensington, London \n \n Hours: Monday to Friday, with occasional evening and weekend flexibility required for major events and client visits \n We are looking for a commercially focused Meetings & Events Manager to join a well-established 4-star hotel in South Kensington. \n This is a hands-on role taking ownership of the full Meetings & Events booking journey, from initial enquiry and conversion through to planning, operational handover and event delivery. \n You will be responsible for maximising revenue across the hotel's meeting and event spaces, building strong client relationships and working closely with Revenue, Food & Beverage, Front Office and other operational teams to ensure every event runs smoothly. \n \n The Role \n You will: \n\n • Manage Meetings & Events enquiries from initial contact through to confirmation and event delivery\n, • Convert incoming enquiries and identify opportunities to maximise revenue\n, • Build strong relationships with existing clients and encourage repeat business\n, • Develop new business opportunities and support the hotel's wider commercial strategy\n, • Conduct client meetings, site visits and hotel show-rounds\n, • Prepare proposals, manage amendments and ensure all event details are accurately recorded\n, • Work closely with Revenue and operational teams on pricing, availability and event requirements\n, • Prepare and monitor Meetings & Events forecasts and business levels\n, • Lead regular meetings covering upcoming events and operational requirements\n, • Monitor client feedback and resolve any issues professionally\n, • Support and develop the Events team while maintaining high service standards\n\n \n About You \n We are looking for someone with previous Meetings & Events experience, ideally gained within a hotel, venue or similar hospitality environment. \n You should have: \n\n • Strong Meetings & Events and planning experience\n, • A commercial mindset with the ability to convert enquiries and maximise revenue\n, • Confidence dealing directly with corporate and private clients\n, • Excellent organisation and attention to detail\n, • Strong communication and relationship-building skills\n, • Experience working across multiple hotel departments\n, • Experience using Opera or a similar hotel/events management system\n, • Previous experience supporting, supervising or managing a team\n, • A good understanding of the London Meetings & Events market\n, • A proactive and professional approach\n\n \n This could suit an experienced Meetings & Events Manager, or a strong Assistant M&E Manager / Senior M&E Executive ready to take the next step in their career. \n \n If you have a strong Meetings & Events background and enjoy combining sales, client management and event planning, we would be keen to hear from you.

Executive Pastry Chef - London \n Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the C te d'Azur, which was awarded the illustrious title of Best Restaurant at The World's 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, which will see Mauro continue his work promoting an awareness of the impact that food choices have on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison and Mauro's Table. \n Driven by a consistent commitment to seasonality, local procurement, and sustainability, all three of Colagreco's dining experiences will showcase the UK's best organic produce sourced daily from farms, fields, and shores across the country. Colagreco's culinary offering will truly be the heart and soul of the hotel, in which guests and locals can come together to celebrate, meet, entertain and delight. \n Mauro Colagreco at Raffles London at The OWO, his signature restaurant, is an ode to travel and discovery told through food. The restaurant showcases Chef Mauro's culinary innovation and passion towards sustainability through his commitment to sourcing local, seasonal ingredients - with a particular focus on the rich diversity of native British vegetables. A meal here is all about the journey. \n Scope Of Position \n Your role will be responsible for leading and managing the pastry kitchen operations within the Raffles London OWO. Responsible for ensuring all food is produced and served in line with the Raffles standard of excellence whilst adhering to health and safety legislation. Responsible for creating, costing and developing seasonal and on trend pastry menus for all Raffles outlets. You will work in close contact with all food and beverage outlet teams to ensure smooth and consistent service and the ability to pre-empt and deliver a luxurious and high-quality level of service whilst managing time and service targets. Giving training and mentorship to junior staff assisting with training and development. \n Responsibilities \n Operation \n\n • Creating developing and updating department standards, ensuring steps of service, recipe standards and cost control measures are met and adhered to.\n, • Ensuring the kitchen team is fully engaged with our values and kitchen culture.\n, • Maintaining and running of the pastry kitchen, taking responsibility for all production and service.\n, • Training, and managing all members of pastry kitchen team, setting targets, developing skills and undertaking regular one on ones and appraisals.\n, • Detailed and precise communication with staff and guests in a friendly and professional manner.\n, • Work closely with the front of house and beverage teams.\n, • Maintain stock control, ensuring that stock levels are in line with company requirements.\n, • Taking the lead in development of dishes for all outlets, maintaining standards, through regular menu engineering maximise potential of Kitchen sales.\n, • Collating recipes for new dishes, involved in cost control and implementation of seasonal menus.\n, • Maintaining discipline in the department whilst setting an example and mentoring junior staff. Monitoring training of all members of kitchen staff and assessing progress.\n, • Involvement in projects for benefit of the hotel advancement and promotion.\n, • Ensuring correct storage and labelling of food stuffs, equipment, and dry goods in all kitchen areas by people responsible\n, • Ensuring correct stock rotation of food and ordering food goods from suppliers.\n, • Checking and ordering of equipment via correct channels.\n, • Report the need for maintenance of equipment via correct channels.\n, • Additional responsibilities in absence of line manager or senior employee.\n, • Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.\n\n Leadership \n\n • To be a hands-on leader and mentor for your team and the wider hotel.\n, • To manage and take responsibilities for the coaching and development of the kitchen team, including conducting regular one-to-ones and annual appraisals.\n, • To attend and represent the department at management meetings etc as required.\n, • To support the team and assist with trouble shooting and resolving client and guest challenges as needed.\n, • To strive for high standards across the department and to suggest and implement improvements where needed.\n, • Ensuring composure under pressure and providing leadership and guidance to the Team when required.\n, • Actively encouraging and promoting employees to be creative and innovative, whilst recognising them for their contributions to the success of the operation.\n\n Health and Safety \n\n • Ensure that all potential and real hazards are reported immediately and rectified.\n, • Be fully conversant with all departmental Fire, Emergency and Bomb procedures.\n, • Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.\n, • Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.\n\n Qualifications, Skills & Experience \n Essential \n\n • Recent experience within a multi outlet venue or 5-star hotel.\n, • Market knowledge of competitors and event industry trends\n, • Strong food and beverage knowledge\n, • Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.\n, • Able to work with and lead a team.\n, • To be detail-oriented and consistent.\n, • A proven track record and ability to provide high levels of service under pressure.\n, • Exceptional communication and customer service skills, both written and spoken.\n, • Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.\n, • An understanding and willingness to contribute to a 24h operational schedule when required.\n\n Desirable \n\n • Previous experience managing or supervising a team.\n, • An understanding of the luxury sector.\n, • A passion for hospitality and an understanding of the UHNW customer.\n, • Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.\n\n Disclaimer \n\n • The information and statements in this Job Description only indicate the general nature and level of work to be performed by the employee. They are not an exhaustive list of all required responsibilities, duties and skills. Additional duties may be assigned and requirements may vary from time to time, in particular during special project periods. You may also be required to work in another position and another department from time to time, dependent on the needs of the business and within reason.\n, • Please note that this position will involve an element of pulling, Lifting, Pushing and/or Manual Handling.\n\n Why join our Raffles team? \n Not only will you be joining one of the world's best hotels you will also receive great benefits including: \n\n • 31 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (36 Days).\n, • Staff meals whist on duty.\n, • Free dry cleaning for uniform.\n, • Employer pension contribution of 3%\n, • Enhanced sick pay.\n, • Enhanced maternity, paternity and adoption pay.\n, • Life Assurance 1x salary\n, • Employee assistance program, including virtual GP and financial advice.\n, • Season ticket loans and cycle to work scheme.\n, • Colleague gifting to celebrate special occasions.\n, • Paid days off to move house or give back time to a charity of your choice.\n, • Internal learning and development programmes tailored to you.\n, • Fun-filled events, whether that's a pub quiz, team run or festive party.\n, • Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.\n, • Worldwide development opportunities across Accor's extensive brand portfolio.\n\n What are the Raffles Values? \n Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity. \n Belonging: We celebrate our differences. We support each other and we always stand together. \n Integrity: We build trust through mutual respect and being authentic. \n Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences. \n Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special. \n Diversity & Inclusion \n Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. \n About the Application Process: \n At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. \n We aim to respond to every application promptly, however if you do not hear form us within 2 weeks, please assume your application has not been successful at this time.

Executive Head Chef - London \n Executive Head Chef - Kia Oval, London | Full-Time / Permanent \n 75,000, plus excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. \n As Executive Head Chef, you will provide overall culinary leadership for the Kia Oval, responsible for the quality, consistency, creativity and commercial performance of the food operation. \n Reporting to the General Manager, the role will lead and develop the senior culinary team, including the Conference & Events Head Chef, Matchday Head Chef and Performance Chef, ensuring a consistent culinary vision across all areas of the business. \n Working across matchdays, premium hospitality, conference and events, retail and performance nutrition, the Executive Head Chef will ensure exceptional food experiences for guests, clients, players and colleagues. \n A key focus of the role will be people leadership and development, creating a positive, inclusive and high-performing culinary culture while developing talent and succession across the kitchen operation. \n The role will also lead the Kia Oval's sustainable food agenda, embedding seasonality, responsible sourcing, plant-forward menus and food waste reduction into the culinary strategy. \n Key Responsibilities \n Culinary Leadership & Menu Development \n\n • Lead the overall culinary vision and food strategy for the Kia Oval.\n, • Develop innovative, seasonal and commercially successful menus across matchdays, hospitality, events, retail and performance catering.\n, • Maintain consistently high standards of food quality, presentation and guest experience.\n, • Ensure menus reflect dietary, cultural, nutritional and allergen requirements.\n, • Keep the culinary offer relevant through innovation, trends and guest insight.\n\n People Leadership & Development \n\n • Lead, inspire and develop the Conference & Events Head Chef, Matchday Head Chef and Performance Chef.\n, • Create a positive, inclusive and accountable kitchen culture.\n, • Develop talent, succession plans and career pathways across the culinary team.\n, • Coach and mentor senior chefs and support them in developing their own teams.\n, • Work with the GM, DGM and People team, along with the wider leadership team on recruitment, engagement, wellbeing and performance\n, • Champion Levy's values around diversity, inclusion and colleague development.\n\n Matchday, Events & Performance \n\n • Provide culinary leadership across the Kia Oval's busy matchday and event calendar.\n, • Ensure the kitchen operation is appropriately staffed, planned and resourced to deliver exceptional service.\n, • Work closely with the Conference & Events and Matchday Head Chefs to deliver consistent standards\n, • Support the Performance Chef in delivering high-quality, nutritious food aligned to athlete requirements.\n, • Be visible and hands-on during key matchdays and major events.\n\n Sustainability \n\n • Lead the Kia Oval and Levy UK&I's sustainable food strategy.\n, • Increase the use of seasonal, local and responsibly sourced ingredients.\n, • Develop attractive plant-forward and lower-impact menu options.\n, • Drive food waste reduction through effective planning, menu engineering and ingredient utilisation.\n, • Engage and educate the culinary team around sustainable food practices.\n, • Work with suppliers and Levy's sustainability teams to deliver agreed environmental targets.\n\n Commercial & Operational Management \n\n • Take overall responsibility for culinary cost, labour and profitability.\n, • Work with the General Manager and finance team to deliver agreed financial targets.\n, • Manage purchasing, suppliers, food cost and waste effectively.\n, • Ensure kitchen operations meet the highest standards of food safety, hygiene and compliance, working alongside the Venue Compliance Manager on current and future challenges.\n, • Drive efficiency and continuous improvement across the culinary operation.\n\n Stakeholder Management \n\n • Work closely with the General Manager and wider senior leadership team.\n, • Build strong relationships with clients, event teams, operational colleagues and key stakeholders.\n, • Ensure the culinary proposition supports the wider commercial and guest experience strategy of the Kia Oval.\n, • Represent Levy and the Kia Oval professionally at senior level.\n\n Person Specification \n Skills & Competencies \n\n • Extensive senior culinary leadership experience within a large-scale hospitality, sporting, events, hotel or contract catering environment.\n, • Proven experience leading large and diverse culinary teams.\n, • Exceptional culinary and menu development skills.\n, • Strong commercial and financial understanding.\n, • Excellent leadership, communication and stakeholder management skills.\n, • Strong knowledge of food safety, allergens and operational compliance.\n, • Genuine passion for sustainable food and responsible sourcing.\n\n Leadership \n\n • Inspirational, visible and approachable leadership style.\n, • Proven ability to develop and retain culinary talent.\n, • Strong coaching and mentoring skills.\n, • Able to create a high-performing, inclusive and accountable culture.\n, • Passionate about developing the next generation of chefs.\n\n Experience \n\n • Minimum 8-10 years' progressive culinary experience, including significant senior leadership experience.\n, • Proven track record at Executive Chef, Executive Head Chef, Senior Head Chef or equivalent level.\n, • Experience delivering high-volume sporting, hospitality or event operations.\n, • Experience managing multiple culinary teams or functions.\n, • Proven experience in menu development, cost control and financial management.\n, • Experience of sustainable food initiatives is highly desirable.\n\n Personal Attributes \n\n • Passionate about food, people and hospitality.\n, • Creative, innovative and commercially minded.\n, • Resilient and calm under pressure.\n, • Strong attention to detail and high personal standards.\n, • Positive, collaborative and approachable.\n, • Committed to sustainability, diversity, inclusion and colleague wellbeing.\n\n Additional Requirements \n\n • Flexibility to work evenings, weekends and public holidays in line with the Kia Oval's match and event calendar.\n, • Commitment to maintaining the highest standards of food safety and operational compliance\n, • Passion for continuous learning, culinary innovation and developing people.\n\n Benefits & Additional Role Information \n Work Enhancements \n\n • Competitive salary\n, • Private health cover (Medicash, Aviva)\n, • Discretionary bonus\n, • Enhanced holiday allowance (27 days, bank holidays and birthday off annually)\n, • Free staff meals\n, • Job enhancement training and development courses\n, • Company pension scheme\n, • Exclusive benefits and wellbeing (Perks at Work)\n\n Hours of Work \n Hours of work will be determined by the needs of the business and subject to the Working Time Directive and any Workforce agreement that is in place. \n Benefits: \n\n • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)\n, • Aviva Digicare - Free annual healthcare check\n, • Exclusive Benefits & Wellbeing site (Perks at Work)\n, • Entertainment discounts - up to 55% off cinema tickets\n, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)\n, • Travel discounts - Discounts with holiday companies such as TUI and Expedia\n, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards\n, • Meals on duty\n, • Vodaphone discounts\n, • Pension scheme and Life Assurance\n, • Employee Assistance Programme\n, • 23 days + BH's and additional day off for your birthday\n, • 2 days additional leave, following return from Maternity leave during first year back\n, • Competitive and supportive family benefits\n, • Day off for baby's first birthday\n, • Holiday purchase scheme\n, • On-going training & development and career pathways\n, • Professional subscriptions paid\n, • Financial wellbeing programme and preferred rates on salary finance products\n\n As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. \n Job Reference: com/0810/68717001/52838015/IN/SU #Levy UK \n Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Event Operations Manager - London \n Event Operations Manager - Restaurants - Tottenham Hotspur Stadium, London, N17 | Full-Time / Permanent \n 41200 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. \n We're looking for... \n This role is responsible for supporting with the premium catering operation across Premium Restaurants during prep, on matchdays & third-party event days, and the planning and delivery of Conference and Events (C&E) business on non-matchdays. \n You will ensure that all aspects of the Premium Restaurants and C&E operation are delivered in a quality, customer focused manor combining attention to detail and experience excellence whilst striving to exceed guest expectations. \n We are Levy \n We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. \n Trusted by some of the world's most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision. \n Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. \n We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. \n Event Operations Manager - Restaurants - The Role \n Match Days & Events \n\n • Lead the delivery of premium restaurant operations across match and event days.\n, • Manage designated premium areas, ensuring teams are briefed and service standards are maintained.\n, • Work with culinary and hospitality teams to deliver excellent food, service and guest experiences.\n, • Monitor live service, resolve issues and manage staffing, guest flow and timings.\n, • Complete operational systems, including RTS, POS, Ubeya and P&L management.\n, • Support menu development, create SOPs and ensure allergies and dietary requirements are prioritised.\n\n Non-Match Day / Conferences & Events \n\n • Lead the operational delivery of Conferences & Events, including meetings, launches, banquets and celebrations.\n, • Coordinate labour, menus, service styles, timings and P&Ls to deliver successful events.\n, • Work closely with planning, culinary and People teams to ensure seamless delivery.\n, • Manage events from planning through to delivery and post-event review.\n, • Build strong client relationships and drive innovation across the events offering.\n\n Key Responsibilities \n\n • Champion a guest-focused culture and consistently high hospitality standards.\n, • Maintain Health & Safety and operational compliance.\n, • Support team engagement, development and HR compliance.\n, • Protect profitability through effective stock, billing and waste management.\n\n What we're looking for \n\n • Previous experience in premium restaurants or luxury hotel F&B operations.\n, • Experience and understanding of Conferences & Events (C&E).\n, • Strong leadership, communication and team management skills.\n, • Passionate about food, hospitality and delivering exceptional service.\n, • Highly organised, commercially aware and able to prioritise and multitask.\n, • Confident managing variable teams across match-day and non-match day events.\n, • Committed to developing teams through effective training and upskilling.\n, • Resourceful and proactive, with the ability to solve problems and seize opportunities.\n, • A positive team player with a can-do attitude, who remains calm and assertive under pressure.\n, • Flexible and able to work hours that align with stadium activity and event requirements.\n\n What you'll get in return \n\n • Competitive salary with bonus and full company benefits\n, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme\n, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)\n, • Mental health support: 24/7 Employee Assistance Programme\n, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave\n, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships\n, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products\n, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways\n, • Meals on duty included\n\n Why Join Us? \n Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. \n We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. \n We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. \n Together, we create unforgettable experiences ? and shape the future of hospitality. \n Job Reference: com/1409/91623001/52833006/SU #Levy UK \n Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Assistant Hospitality Manager - London \n Assistant Hospitality Manager, 36,000 \n We are looking for an experienced and confident Assistant Manager to join our team! This is a fantastic opportunity for someone who is passionate about delivering high-quality hospitality, leading a team, building strong client relationships, and ensuring food, service, presentation, and compliance standards are consistently exceptional. \n What You'll Be Doing as Assistant Hospitality Manager: \n\n • Working closely with the Head Chef to review menus and ensure all dietary and allergen information is accurately identified and communicated.\n, • Leading daily pre-service briefings covering service standards, presentation, pacing, customer care, and allergen procedures.\n, • Coaching and supporting junior team members, ensuring consistently high standards across the team.\n, • Acting as a key point of contact for corporate clients, regular customers, and event organisers.\n, • Managing client requirements and creating tailored food displays, dietary setups, and event presentations.\n, • Completing daily HACCP records, temperature checks, Health & Safety checklists, and labour timesheet sign-offs.\n, • Taking ownership of the visual presentation of buffets, counters, tables, and event stations.\n, • Ensuring displays are creative, polished, cohesive, and professionally presented.\n, • Maintaining clear signage and immediately addressing anything that does not meet the required standard.\n, • Supporting the smooth running of daily service while ensuring all food safety, allergen, and operational procedures are followed.\n\n What You Need to Succeed as Assistant Hospitality Manager: \n\n • 2+ years' experience in a senior supervisory or Assistant Manager position within hospitality, contract catering, premium caf /deli, hotel F&B, or high-end events.\n, • A strong understanding of the 14 major allergens, Natasha's Law (PPDS), and HACCP procedures.\n, • Food Safety Level 2 minimum and Allergen Awareness certification.\n, • Excellent communication skills and the ability to build strong relationships with clients, colleagues, and kitchen teams.\n, • Strong leadership skills with the confidence to coach and develop others.\n, • A sharp eye for detail and a genuine passion for presentation and visual merchandising.\n, • A creative mindset with an appreciation for food styling, colour, layout, and seasonal presentation.\n, • A proactive and organised approach, with the ability to balance creativity with strict food safety and compliance requirements.\n, • Flexibility to work different shifts and overtime when required.\n\n We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: \n\n • Contributory pension scheme\n, • Grow your career with our Career Pathways and MyLearning programmes\n, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits\n, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more\n, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more\n, • Up to 44% off cinema tickets to enjoy your favourite blockbuster\n, • Receive cash rewards every time you spend and use them on a wide range of brands\n, • Un-wind with us with free wellness, mindfulness and exercise classes\n, • You can share all discounts and offers with your friends and families\n\n About Us \n Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. \n Job Reference: com/3009/97700001/52190656/SU #RA Group \n Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! \n ngth!

Assistant Hospitality Manager - London \n Assistant Hospitality Manager, 36,000 \n We are looking for an experienced and confident Assistant Manager to join our team! This is a fantastic opportunity for someone who is passionate about delivering high-quality hospitality, leading a team, building strong client relationships, and ensuring food, service, presentation, and compliance standards are consistently exceptional. \n What You'll Be Doing as Assistant Hospitality Manager: \n\n • Working closely with the Head Chef to review menus and ensure all dietary and allergen information is accurately identified and communicated.\n, • Leading daily pre-service briefings covering service standards, presentation, pacing, customer care, and allergen procedures.\n, • Coaching and supporting junior team members, ensuring consistently high standards across the team.\n, • Acting as a key point of contact for corporate clients, regular customers, and event organisers.\n, • Managing client requirements and creating tailored food displays, dietary setups, and event presentations.\n, • Completing daily HACCP records, temperature checks, Health & Safety checklists, and labour timesheet sign-offs.\n, • Taking ownership of the visual presentation of buffets, counters, tables, and event stations.\n, • Ensuring displays are creative, polished, cohesive, and professionally presented.\n, • Maintaining clear signage and immediately addressing anything that does not meet the required standard.\n, • Supporting the smooth running of daily service while ensuring all food safety, allergen, and operational procedures are followed.\n\n What You Need to Succeed as Assistant Hospitality Manager: \n\n • 2+ years' experience in a senior supervisory or Assistant Manager position within hospitality, contract catering, premium caf /deli, hotel F&B, or high-end events.\n, • A strong understanding of the 14 major allergens, Natasha's Law (PPDS), and HACCP procedures.\n, • Food Safety Level 2 minimum and Allergen Awareness certification.\n, • Excellent communication skills and the ability to build strong relationships with clients, colleagues, and kitchen teams.\n, • Strong leadership skills with the confidence to coach and develop others.\n, • A sharp eye for detail and a genuine passion for presentation and visual merchandising.\n, • A creative mindset with an appreciation for food styling, colour, layout, and seasonal presentation.\n, • A proactive and organised approach, with the ability to balance creativity with strict food safety and compliance requirements.\n, • Flexibility to work different shifts and overtime when required.\n\n We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: \n\n • Contributory pension scheme\n, • Grow your career with our Career Pathways and MyLearning programmes\n, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits\n, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more\n, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more\n, • Up to 44% off cinema tickets to enjoy your favourite blockbuster\n, • Receive cash rewards every time you spend and use them on a wide range of brands\n, • Un-wind with us with free wellness, mindfulness and exercise classes\n, • You can share all discounts and offers with your friends and families\n\n About Us \n Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. \n Job Reference: com/3009/97700001/52190656/SU #RA Group \n Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! \n ngth!

General Manager \n We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the caf s, restaurants, bars and events that bring these incredible places to life. \n Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. \n Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a General Manager to join our team at Royal College of Physicians. \n Location: Iconic London Venue \n Salary: 65,000 per annum + 10% bonus \n Shift Pattern: Predominantly Monday-Friday with occasional weekends \n Key Responsibilities: \n\n • Lead and oversee the day-to-day operations of the venue, including hospitality, events, kitchen, and reception services.\n, • Act as the primary client contact, building strong relationships and ensuring exceptional service delivery at all times.\n, • Drive the successful planning and execution of conferences, events, meetings, and hospitality functions, ensuring flawless delivery and exceptional attention to detail.\n, • Provide leadership and management to the Reception Team, Event Managers, Head Chef, and Kitchen Team, creating a high-performing and engaged culture.\n, • Ensure operational excellence across all areas of the venue, maintaining the highest standards of presentation, service, and guest experience.\n, • Manage a high-volume venue catering for up to 400 guests per day, ensuring smooth and efficient operations.\n, • Take ownership of financial performance, including budgets, forecasting, cost control, and revenue growth.\n, • Ensure compliance with all Health & Safety, food safety, and company policies and procedures.\n, • Produce and analyse operational reports, using IT systems and management information to drive performance and continuous improvement.\n, • Work closely with the Operations Manager to achieve business objectives and deliver outstanding client satisfaction.\n\n Ideal Candidate \n\n • A strong and demonstrable events background is essential, with significant experience in the planning and delivery of high-quality conferences, events, meetings, and hospitality functions.\n, • Proven experience as a General Manager, Events Manager, Hotel Manager, or in a senior Conference & Events leadership role.\n, • Strong background within the events, hospitality, hotel, or conference venue sector.\n, • Experienced in managing multiple departments, including events, kitchen, hospitality, and reception teams.\n, • Highly organised with exceptional attention to detail, particularly within a fast-paced events environment.\n, • Commercially aware, with strong financial and operational management skills.\n, • Confident using Microsoft Office and venue management systems, with strong overall IT literacy.\n, • An excellent communicator and natural relationship-builder, able to develop trusted relationships with clients, guests, and teams.\n\n What's in it for you? \n Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. \n\n • Personal Development and Training opportunities\n, • Life assurance scheme\n, • Pension scheme\n, • Holiday allowance\n, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion\n, • Eye care\n, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance\n, • Family friendly support\n, • Regular social events and communication with our leaders\n, • A holiday purchase scheme\n, • Volunteering days\n, • Professional subscriptions\n, • Recognition schemes and people awards\n, • Long service awards\n, • Access to some great high street discount vouchers\n\n About Us \n As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. \n Job Reference: com/0608/47664001/52825227/SU #CompanyofCooks \n Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Event Operations Manager - London \n Event Operations Manager - Restaurants - Tottenham Hotspur Stadium, London, N17 | Full-Time / Permanent \n 41200 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. \n We're looking for... \n This role is responsible for supporting with the premium catering operation across Premium Restaurants during prep, on matchdays & third-party event days, and the planning and delivery of Conference and Events (C&E) business on non-matchdays. \n You will ensure that all aspects of the Premium Restaurants and C&E operation are delivered in a quality, customer focused manor combining attention to detail and experience excellence whilst striving to exceed guest expectations. \n We are Levy \n We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. \n Trusted by some of the world's most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision. \n Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. \n We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. \n Event Operations Manager - Restaurants - The Role \n Match Days & Events \n\n • Lead the delivery of premium restaurant operations across match and event days.\n, • Manage designated premium areas, ensuring teams are briefed and service standards are maintained.\n, • Work with culinary and hospitality teams to deliver excellent food, service and guest experiences.\n, • Monitor live service, resolve issues and manage staffing, guest flow and timings.\n, • Complete operational systems, including RTS, POS, Ubeya and P&L management.\n, • Support menu development, create SOPs and ensure allergies and dietary requirements are prioritised.\n\n Non-Match Day / Conferences & Events \n\n • Lead the operational delivery of Conferences & Events, including meetings, launches, banquets and celebrations.\n, • Coordinate labour, menus, service styles, timings and P&Ls to deliver successful events.\n, • Work closely with planning, culinary and People teams to ensure seamless delivery.\n, • Manage events from planning through to delivery and post-event review.\n, • Build strong client relationships and drive innovation across the events offering.\n\n Key Responsibilities \n\n • Champion a guest-focused culture and consistently high hospitality standards.\n, • Maintain Health & Safety and operational compliance.\n, • Support team engagement, development and HR compliance.\n, • Protect profitability through effective stock, billing and waste management.\n\n What we're looking for \n\n • Previous experience in premium restaurants or luxury hotel F&B operations.\n, • Experience and understanding of Conferences & Events (C&E).\n, • Strong leadership, communication and team management skills.\n, • Passionate about food, hospitality and delivering exceptional service.\n, • Highly organised, commercially aware and able to prioritise and multitask.\n, • Confident managing variable teams across match-day and non-match day events.\n, • Committed to developing teams through effective training and upskilling.\n, • Resourceful and proactive, with the ability to solve problems and seize opportunities.\n, • A positive team player with a can-do attitude, who remains calm and assertive under pressure.\n, • Flexible and able to work hours that align with stadium activity and event requirements.\n\n What you'll get in return \n\n • Competitive salary with bonus and full company benefits\n, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme\n, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)\n, • Mental health support: 24/7 Employee Assistance Programme\n, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave\n, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships\n, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products\n, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways\n, • Meals on duty included\n\n Why Join Us? \n Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. \n We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. \n We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. \n Together, we create unforgettable experiences ? and shape the future of hospitality. \n Job Reference: com/1409/91623001/52833006/SU #Levy UK \n Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Executive Head Chef - London \n Executive Head Chef - Kia Oval, London | Full-Time / Permanent \n 75,000, plus excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. \n As Executive Head Chef, you will provide overall culinary leadership for the Kia Oval, responsible for the quality, consistency, creativity and commercial performance of the food operation. \n Reporting to the General Manager, the role will lead and develop the senior culinary team, including the Conference & Events Head Chef, Matchday Head Chef and Performance Chef, ensuring a consistent culinary vision across all areas of the business. \n Working across matchdays, premium hospitality, conference and events, retail and performance nutrition, the Executive Head Chef will ensure exceptional food experiences for guests, clients, players and colleagues. \n A key focus of the role will be people leadership and development, creating a positive, inclusive and high-performing culinary culture while developing talent and succession across the kitchen operation. \n The role will also lead the Kia Oval's sustainable food agenda, embedding seasonality, responsible sourcing, plant-forward menus and food waste reduction into the culinary strategy. \n Key Responsibilities \n Culinary Leadership & Menu Development \n\n • Lead the overall culinary vision and food strategy for the Kia Oval.\n, • Develop innovative, seasonal and commercially successful menus across matchdays, hospitality, events, retail and performance catering.\n, • Maintain consistently high standards of food quality, presentation and guest experience.\n, • Ensure menus reflect dietary, cultural, nutritional and allergen requirements.\n, • Keep the culinary offer relevant through innovation, trends and guest insight.\n\n People Leadership & Development \n\n • Lead, inspire and develop the Conference & Events Head Chef, Matchday Head Chef and Performance Chef.\n, • Create a positive, inclusive and accountable kitchen culture.\n, • Develop talent, succession plans and career pathways across the culinary team.\n, • Coach and mentor senior chefs and support them in developing their own teams.\n, • Work with the GM, DGM and People team, along with the wider leadership team on recruitment, engagement, wellbeing and performance\n, • Champion Levy's values around diversity, inclusion and colleague development.\n\n Matchday, Events & Performance \n\n • Provide culinary leadership across the Kia Oval's busy matchday and event calendar.\n, • Ensure the kitchen operation is appropriately staffed, planned and resourced to deliver exceptional service.\n, • Work closely with the Conference & Events and Matchday Head Chefs to deliver consistent standards\n, • Support the Performance Chef in delivering high-quality, nutritious food aligned to athlete requirements.\n, • Be visible and hands-on during key matchdays and major events.\n\n Sustainability \n\n • Lead the Kia Oval and Levy UK&I's sustainable food strategy.\n, • Increase the use of seasonal, local and responsibly sourced ingredients.\n, • Develop attractive plant-forward and lower-impact menu options.\n, • Drive food waste reduction through effective planning, menu engineering and ingredient utilisation.\n, • Engage and educate the culinary team around sustainable food practices.\n, • Work with suppliers and Levy's sustainability teams to deliver agreed environmental targets.\n\n Commercial & Operational Management \n\n • Take overall responsibility for culinary cost, labour and profitability.\n, • Work with the General Manager and finance team to deliver agreed financial targets.\n, • Manage purchasing, suppliers, food cost and waste effectively.\n, • Ensure kitchen operations meet the highest standards of food safety, hygiene and compliance, working alongside the Venue Compliance Manager on current and future challenges.\n, • Drive efficiency and continuous improvement across the culinary operation.\n\n Stakeholder Management \n\n • Work closely with the General Manager and wider senior leadership team.\n, • Build strong relationships with clients, event teams, operational colleagues and key stakeholders.\n, • Ensure the culinary proposition supports the wider commercial and guest experience strategy of the Kia Oval.\n, • Represent Levy and the Kia Oval professionally at senior level.\n\n Person Specification \n Skills & Competencies \n\n • Extensive senior culinary leadership experience within a large-scale hospitality, sporting, events, hotel or contract catering environment.\n, • Proven experience leading large and diverse culinary teams.\n, • Exceptional culinary and menu development skills.\n, • Strong commercial and financial understanding.\n, • Excellent leadership, communication and stakeholder management skills.\n, • Strong knowledge of food safety, allergens and operational compliance.\n, • Genuine passion for sustainable food and responsible sourcing.\n\n Leadership \n\n • Inspirational, visible and approachable leadership style.\n, • Proven ability to develop and retain culinary talent.\n, • Strong coaching and mentoring skills.\n, • Able to create a high-performing, inclusive and accountable culture.\n, • Passionate about developing the next generation of chefs.\n\n Experience \n\n • Minimum 8-10 years' progressive culinary experience, including significant senior leadership experience.\n, • Proven track record at Executive Chef, Executive Head Chef, Senior Head Chef or equivalent level.\n, • Experience delivering high-volume sporting, hospitality or event operations.\n, • Experience managing multiple culinary teams or functions.\n, • Proven experience in menu development, cost control and financial management.\n, • Experience of sustainable food initiatives is highly desirable.\n\n Personal Attributes \n\n • Passionate about food, people and hospitality.\n, • Creative, innovative and commercially minded.\n, • Resilient and calm under pressure.\n, • Strong attention to detail and high personal standards.\n, • Positive, collaborative and approachable.\n, • Committed to sustainability, diversity, inclusion and colleague wellbeing.\n\n Additional Requirements \n\n • Flexibility to work evenings, weekends and public holidays in line with the Kia Oval's match and event calendar.\n, • Commitment to maintaining the highest standards of food safety and operational compliance\n, • Passion for continuous learning, culinary innovation and developing people.\n\n Benefits & Additional Role Information \n Work Enhancements \n\n • Competitive salary\n, • Private health cover (Medicash, Aviva)\n, • Discretionary bonus\n, • Enhanced holiday allowance (27 days, bank holidays and birthday off annually)\n, • Free staff meals\n, • Job enhancement training and development courses\n, • Company pension scheme\n, • Exclusive benefits and wellbeing (Perks at Work)\n\n Hours of Work \n Hours of work will be determined by the needs of the business and subject to the Working Time Directive and any Workforce agreement that is in place. \n Benefits: \n\n • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)\n, • Aviva Digicare - Free annual healthcare check\n, • Exclusive Benefits & Wellbeing site (Perks at Work)\n, • Entertainment discounts - up to 55% off cinema tickets\n, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)\n, • Travel discounts - Discounts with holiday companies such as TUI and Expedia\n, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards\n, • Meals on duty\n, • Vodaphone discounts\n, • Pension scheme and Life Assurance\n, • Employee Assistance Programme\n, • 23 days + BH's and additional day off for your birthday\n, • 2 days additional leave, following return from Maternity leave during first year back\n, • Competitive and supportive family benefits\n, • Day off for baby's first birthday\n, • Holiday purchase scheme\n, • On-going training & development and career pathways\n, • Professional subscriptions paid\n, • Financial wellbeing programme and preferred rates on salary finance products\n\n As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. \n Job Reference: com/0810/68717001/52838015/IN/SU #Levy UK \n Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Clermont Hotel Group is seeking an experienced Marketing Manager to lead the development and execution of strategic marketing campaigns that elevate the brand across our hotels. You will oversee the marketing team and ensure initiatives align with business objectives to drive guest engagement and bookings. You will manage digital, social, print, and event campaigns, analyze performance, and collaborate with sales, operations, and leadership to grow the business while maintaining brand #J-18808-Ljbffr

Thistle Heathrow is seeking an energetic Event Business Development Manager to drive new Meetings, Events & Groups business. You’ll forge relationships with local businesses, agencies and planners, converting conversations into booked events and group stays. You’ll work with Sales, Meetings & Events, Revenue and operations to tailor proposals that win across Heathrow and the wider market. Based at the hotel, you’ll travel to meet clients, attend events and actively prospect new opportunities, #J-18808-Ljbffr

Job Number 26110463 Job Category Event Management Location Piccadilly, London, London, United Kingdom, W1J 7BXVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management • Part of Marriott International, the largest hospitality brand in the world. This means national and international promotion opportunities for the right candidates. The sky is your limit here., • World-class training and development programmes designed to enhance your commercial, sales and leadership capabilities., • Work alongside exceptional hospitality professionals in one of London's most iconic luxury hotels., • Discounted room nights and food & beverage across Marriott properties worldwide., • Complimentary laundry and free meals on duty., • Access to a wide range of flexible benefits to support you both professionally and personally., • Eligible for Service Charge and Incentive Bonus Scheme. The Sheraton Grand London Park Lane is one of London's most prestigious Art Deco hotels, perfectly situated in the heart of Mayfair. Renowned for its rich heritage, exceptional service and elegant surroundings, the hotel welcomes guests from around the world, delivering memorable experiences across its luxurious accommodation, restaurants, bars, meetings and events spaces. As an Event Manager, you will be responsible for the complete sales and event management journey, from initial enquiry through to successful event delivery. You will proactively generate new business opportunities, build long‑term client relationships, and maximise revenue across the hotel's meetings, events and group business segments. You will act as the primary point of contact for clients, ensuring every event is expertly planned, coordinated and executed to the highest standards whilst delivering exceptional customer service and commercial results. • Minimum of 2 years' experience in Event Management, Sales, Conference & Banqueting Sales, or a similar hospitality role., • Proven track record in achieving sales targets and driving revenue growth., • Strong experience managing events from enquiry, proposal and contract negotiation through to event execution and post-event follow‑up., • Excellent communication, presentation and relationship‑building skills., • Ability to develop and maintain strong relationships with corporate clients, agencies and event organisers., • Strong organisational skills with the ability to manage multiple events and deadlines simultaneously., • Commercially focused with strong negotiation and upselling abilities., • Proficiency in event management and sales systems, with attention to detail and administrative accuracy., • Ability to work independently whilst collaborating effectively with operational teams., • Flexibility to support events, including evenings and weekends when business demands require., • Manage the full sales cycle for meetings, events and group bookings from enquiry to conversion and event completion., • Proactively identify and pursue new business opportunities to achieve revenue goals., • Conduct site inspections and client meetings, showcasing the hotel's facilities and services., • Prepare proposals, negotiate contracts and secure event business in line with hotel objectives., • Coordinate all event details with clients and internal departments to ensure seamless execution., • Maximise revenue through strategic upselling and cross‑selling opportunities., • Build strong relationships with repeat clients, corporate accounts and event agencies., • Work closely with Operations, Food & Beverage, Front Office and Revenue teams to deliver exceptional guest experiences., • Ensure all events are delivered in accordance with Marriott brand standards and guest expectations. At Sheraton Grand London Park Lane, our Events team plays a pivotal role in creating unforgettable experiences and driving commercial success. Whether securing prestigious corporate conferences, luxury social events, gala dinners or exclusive celebrations, you will be instrumental in positioning the hotel as one of London's premier event destinations. Working within the Sales & Events Department, you will collaborate with teams across the hotel, gaining exposure to luxury hospitality, strategic sales and event operations while developing your career within one of the world's leading hospitality brands. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr

The BoTree is seeking an experienced Events Operations Manager to lead the delivery of diverse events across our business. The role blends high-end corporate functions in a luxury hotel setting with high-volume entertainment events, requiring hands-on coordination with production, AV and multiple operations teams. You will drive events from pre-event planning through to live delivery and post-event review, ensuring seamless execution and strict adherence to standards and safety requirements. #J-18808-Ljbffr

Eclipse Presentations is an industry leader in live event production, where we craft unforgettable experiences for clients through our cutting-edge audio-visual and scenic solutions. Our dedicated team of professionals brings exceptional events to life in all scales and formats. Currently, we're seeking a skilled and detail-oriented Technical Operations Manager to join our team at a prestigious Hotel in the city of London. This is an exciting and fast paced technical operations manager role. The successful candidate should have the ability and the experience to provide technical guidance and production manage a wide range of events for internal and external clients. • Execute end-to-end production for low- to mid-scale events and conferences, managing everything from initial budgeting to final execution., • Support Production Managers on large-scale events, acting as the primary liaison between cross-functional teams across various B2B projects., • Coordinate closely with key internal and external production stakeholders to ensure seamless event delivery., • Maintain full oversight of all onsite technical systems, equipment inventory, and logistical workflows., • Liaise with external third-party vendors to source specialized technical equipment and supplemental labour., • Promote and market the company’s technical production services to drive business growth., • Manage and schedule the technician team, providing clear line management, performance guidance, and shift allocation., • Enforce a safe production environment by managing health and safety compliance, risk assessments, and necessary permits., • Uphold the highest standards of customer service to maintain strong client relationships and retention., • Minimum of 2 years of proven event production experience, preferably within a commercial or B2B environment., • Deep technical expertise across core event technologies, including lighting, audio, projection, and LED systems., • Strong leadership capabilities with a track record of managing, scheduling, and developing technical personnel or crew., • Exceptional organizational skills with the ability to manage multiple production workflows simultaneously., • Demonstrated ability to exercise initiative and troubleshoot complex technical issues under high-pressure, live-event conditions., • Proven flexibility to work collaboratively within cross-functional teams as well as independently with minimal supervision. We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind, we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability. At Eclipse, we are committed to fostering a diverse and dynamic work environment where personal and professional growth is encouraged. You'll play an important role in our events’ preparation and delivery, helping us maintain our leading position in the live events industry. Ready to drive your career forward in the thrilling world of live events? #J-18808-Ljbffr

Nobu Hospitality in London is seeking an experienced Events Floor Manager to lead our Meetings & Events service operation within Nobu Hotel London Portman Square. You will manage on-floor service teams, build strong client relationships and ensure flawless event delivery from start to finish. The role suits a hospitality professional who thrives in a fast-paced luxury setting, loves leading teams and delivering exceptional service that exceeds guest expectations. #J-18808-Ljbffr

Salary: £32,000/annum + Annual Bonus Job Number 26122350 Job Category Sales & Marketing Location One Marriott Drive, London SE1 2AQ, United KingdomVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management As a Sales Manager, UK & France, you will play a pivotal role in shaping and executing Design Hotels’™ sales strategy across the EMEA region, driving commercial success and brand elevation for member hotels within the global luxury hospitality landscape. Your primary responsibility is to lead strategic business development and relationship management across the Leisure, Entertainment, and MICE segments, positioning Design Hotels™ as a preferred partner within the premium travel and lifestyle industries. The role requires a strong understanding of the UK luxury travel landscape and an established network of relationships across luxury travel advisors, agencies, tour operators, consortia, entertainment agencies, VIP concierge and premium MICE partners. • Lead and expand the Leisure & Entertainment client segment across the UK and France, with a particular focus on the UK luxury travel market and high-value travel advisors, luxury agencies, consortia, entertainment agencies, VIP concierge services and premium MICE partners., • Cultivate strategic relationships with key accounts and identify new business opportunities to drive room nights and revenue to Design Hotels™ member properties., • Lead sales events within the assigned region in collaboration with Events team as agreed in the regional annual strategy, • Serve as a brand ambassador, delivering compelling in-market presentations and experiences that reflect the unique ethos and positioning of Design Hotels™ to drive commission revenue, • Initiate and lead regional sales initiatives, including bespoke client events, roadshows, sales calls, and FAM trips tailored to elevate property awareness and market demand., • Drive additional growth to member hotels with strategic initiatives, i.e. targeted Sales Missions, • Partake in new member hotels’ onboarding to consult and offer strategic guidance for direction, • Represent the brand at key global trade shows, luxury travel forums, and networking events to position Design Hotels™ as a category leader within the upscale hospitality segment., • Leverage data-driven insights and market intelligence to tailor strategies for existing and new member hotels, optimize engagement, and strengthen brand equity across relevant business verticals., • Drive awareness and adoption of the Design Hotels™ Collective program and broader global portfolio via targeted outreach, training sessions, webinars, and one-on-one meetings., • Deliver against individual and team revenue targets by proactively managing a portfolio of key accounts and partnerships., • Partake in the weekly revenue/funnel meeting with Global Reservations to identify high-impact group business and assist in conversion., • Utilize a consultative selling approach to optimize conversion, upsell opportunities, and cross-regional collaboration., • Adhere to internal reporting structures, CRM guidelines and performance tracking metrics to ensure transparency, forecasting accuracy, and alignment with global sales goals., • Liaise regularly with cross-functional teams around the world—including regional Sales, Events, Global Reservations, and Member Services—to align regional sales initiatives with overall brand strategy., • Support the development of interns through mentorship and knowledge-sharing., • Contribute to strategic projects, including market research, competitive analysis, and business planning, to support broader organizational goals., • 3–5 years of proven sales experience within luxury hospitality, lifestyle or premium travel, with strong knowledge and established relationships within the UK luxury travel market., • Experience in on-property hotel sales and/or global sales is preferred., • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1-2 years experience in the event management / or related professional area., • A great experience in the niche market of luxury boutique hotels, • An exciting opportunity to shape the future of our systems, • A great experience in the niche market of luxury boutique hotels, • Hybrid mobile working options, • Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™, • Great benefits at member hotels, brand partners and other employee discounts and special offers, including Marriott Explore rates, • Career development opportunities in an international company This position is located in London, with possibility to be based in Berlin, DE. Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle. The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio. Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr

As a Sales Manager, UK & France, you will play a pivotal role in shaping and executing Design Hotels’™ sales strategy across the EMEA region, driving commercial success and brand elevation for member hotels within the global luxury hospitality landscape. Your primary responsibility is to lead strategic business development and relationship management across theLeisure, Entertainment, and MICEsegments, positioning Design Hotels™ as a preferred partner within the premium travel and lifestyle industries. The role requires a strong understanding of the UK luxury travel landscape and an established network of relationships across luxury travel advisors, agencies, tour operators, consortia, entertainment agencies, VIP concierge and premium MICE partners. • Lead and expand the Leisure & Entertainment client segment across the UK and France, with a particular focus on the UK luxury travel market and high-value travel advisors, luxury agencies, consortia, entertainment agencies, VIP concierge services and premium MICE partners., • Cultivate strategic relationships with key accounts and identify new business opportunities to drive room nights and revenue to Design Hotels™ member properties., • Lead sales events within the assigned region in collaboration with Events team as agreed in the regional annual strategy, • Serve as a brand ambassador, delivering compelling in-market presentations and experiences that reflect the unique ethos and positioning of Design Hotels™ to drive commission revenue, • Initiate and lead regional sales initiatives, includingbespoke client events, roadshows, sales calls, and FAM trips tailored to elevate property awareness and market demand., • Drive additional growth to member hotels with strategic initiatives, i.e. targeted Sales Missions, • Partake in new member hotels’ onboarding to consult and offer strategic guidance for direction, • Represent the brand at key global trade shows, luxury travel forums, and networking events to position Design Hotels™ as a category leader within the upscale hospitality segment., • Leverage data-driven insights and market intelligence to tailor strategies for existing and new member hotels, optimize engagement, and strengthen brand equity across relevant business verticals., • Drive awareness and adoption of theDesign Hotels™ Collectiveprogram and broader global portfolio via targeted outreach, training sessions, webinars, and one-on-one meetings., • Deliver against individual and team revenue targets by proactively managing a portfolio of key accounts and partnerships., • Partake in the weekly revenue/funnel meeting with Global Reservations to identify high-impact group business and assist in conversion., • Utilize a consultative selling approach to optimize conversion, upsell opportunities, and cross-regional collaboration., • Adhere to internal reporting structures, CRM guidelines and performance tracking metrics to ensure transparency, forecasting accuracy, and alignment with global sales goals., • Liaise regularly with cross-functional teams around the world—including regional Sales, Events, Global Reservations, and Member Services—to align regional sales initiatives with overall brand strategy., • Support the development of interns through mentorship and knowledge-sharing., • Contribute to strategic projects, including market research, competitive analysis, and business planning, to support broader organizational goals., • 3–5 years of proven sales experience within luxury hospitality, lifestyle or premium travel, with strong knowledge and established relationships within the UK luxury travel market., • Experience in on-property hotel sales and/or global sales is preferred. 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1-2 years experience in the event management / or related professional area. • A great experience in the niche market of luxury boutique hotels, • An exciting opportunity to shape the future of our systems, • A great experience in the niche market of luxury boutique hotels, • Hybrid mobile working options, • Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™, • Great benefits at member hotels, brand partners and other employee discounts and special offers, including Marriott Explore rates, • Career development opportunities in an international company About Design Hotels™ Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle. The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio. Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only. #J-18808-Ljbffr

Thistle Heathrow is seeking a proactive Event Business Development Manager to drive Meetings, Events & Groups demand. Based at the hotel, you will develop new business, nurture relationships with corporate clients, agencies and partners, and collaborate with Sales, Meetings & Events, Revenue and ope

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare after 12 months of service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technician's time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

Horton Lane, Epsom, KT19 8PT, UNITED KINGDOM We’re looking for a brilliant Food & Beverage Manager to take charge of all things food at Hobbledown. This is not silver service. It’s not room service. And there definitely aren’t any quiet Tuesday afternoons spent polishing wine glasses. If the words school holidays, 1,000 lunches, three coach parties and a sudden downpour make you think “right, let’s get organised” rather than “help” — keep reading. This is visitor attraction F&B: fast, fun, high-volume and gloriously unpredictable. One minute you’re making sure the cafés are ready for the lunchtime rush. The next you’re moving people around because the heavens have opened and every family in the park suddenly wants food at exactly the same time. You’ll oversee our cafés, kiosks, grab-and-go points, seasonal outlets, parties and event catering — making sure the food is great, the queues keep moving, the standards stay high and the numbers stack up. You’ll be leading a large, diverse team, including plenty of young people taking their first steps into the world of work. That means we need someone who genuinely enjoys managing, coaching and developing people. You’ll know how to turn a group of teenagers, students, seasonal team members and experienced supervisors into a confident, organised and enthusiastic operation. You’ll be visible. You’ll be on the floor. You’ll know when someone needs encouragement, when a supervisor needs backing and when the team simply needs a clear plan before the gates open. If your management style involves disappearing into an office and sending emails about service standards, this probably isn’t the one. We’re particularly interested in people who have worked in environments such as: Theme parks and visitor attractions Zoos, farms and family attractions Indoor play and activity centres Holiday parks and resorts Stadiums, arenas and entertainment venues Why? Because you already understand that volume comes in waves. You know a rainy day can completely change the operation. You know school holidays require a different staffing model. You know a sunny Saturday can go from calm to chaos in twenty minutes. And you know the answer isn’t simply “put more people on shift”. It’s about planning the right team, in the right places, with the right stock, menu and service flow. You’ll take ownership of the entire Hobbledown F&B operation. That means getting stuck into everything from rotas and recruitment to menu development, margins and mystery stock disappearing from the freezer. You’ll: Lead, coach and develop our F&B team, with a particular focus on supporting young and seasonal team members Build a strong supervisor and management structure that can confidently run busy services Plan staffing around weekends, holidays, events, weather and visitor forecasts Make sure cafés, kiosks and seasonal outlets are ready before the rush arrives Keep queues moving without compromising food quality or guest experience Manage ordering, stockholding, waste and availability Keep a close eye on labour, food cost, margins and overall F&B performance Spot opportunities to grow spend per head through better menus, promotions and upselling Develop food that works for families — from children’s meals to grab-and-go options and treats worth getting excited about Make allergen management, food safety and HACCP completely non-negotiable Work with suppliers on quality, pricing and product development Support birthday parties, private events and seasonal activity with catering that actually works operationally Continuously improve how our outlets look, feel and operate Be present during the busiest periods and lead from the front when things get lively You’re an experienced F&B operator who understands that running food in a leisure attraction is a very different beast from running a restaurant or hotel department. You’re commercially sharp, operationally strong and comfortable managing significant volume. But just as importantly, you’re good with people. You can coach a nervous 16-year-old on their first shift, challenge an experienced supervisor when standards slip and keep a team smiling when there are 40 tickets on the screen. You’ll probably have: Experience leading F&B within a visitor attraction, leisure, entertainment, holiday park or similarly high-volume environment Strong experience managing young, seasonal and part-time teams A track record of building confident supervisors and developing future managers Excellent knowledge of food hygiene, HACCP, allergens and health & safety Strong commercial understanding of labour, food cost, stock, margins and sales Experience with menu development, pricing and supplier relationships Confidence building rotas and staffing plans around forecast demand Experience managing multiple outlets rather than one standalone restaurant A good understanding of POS systems, Excel and operational reporting The ability to stay calm when the park is packed, the queue is growing and somebody has just announced that till three has stopped working Most importantly, you’ll have energy. Hobbledown is noisy, colourful, busy and full of families having a day out. We want someone who enjoys that environment and wants to make the F&B operation a genuine part of the experience. Escapade Group operates some of the UK’s most exciting family leisure attractions, including Hobbledown, Kidspace, Gripped, Farmer Ted’s and Watermouth Castle & Family Theme Park. Across the group, we welcome more than one million guests every year, which means plenty of hungry people, plenty of birthday cake and absolutely no shortage of opportunities to make our food and beverage operations bigger and better. • Have you managed Food & Beverage operations within a visitor attraction, theme park, leisure venue, holiday park, zoo, indoor play centre or other high-volume leisure environment?, • Have you directly managed and developed teams made up of young, seasonal and/or part-time employees?, • Please briefly describe a time you managed a major peak in customer demand. How did you plan staffing, stock and service flow to keep queues moving and standards high?, • Describe your customer service experience #J-18808-Ljbffr

HR-CL Limited in Watford is seeking a Hotel Sales Office Manager to lead the sales team, converting inquiries into bookings and coordinating with operations to ensure exceptional event experiences for weddings, meetings and conferences at a venue on 22 acres of Hertfordshire parkland.

Conference and Events Operations Manager. Groups & Events Manager - London Marriott Hotel County Hall. Deputy Head of Event Operations (Maternity Cover).

Thistle London Heathrow is seeking a proactive, commercially minded Event Business Development Manager focused on winning new Meetings, Events & Groups business around Heathrow and beyond. You’ll work from the hotel with Sales, Meetings & Events, Revenue and ops teams to turn conversations into bo

234 rooms | 16,000 sq. ft. meeting/event space Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces. A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers. As one of the most distinctive hotels in New Orleans Warehouse District, The Barnett pulses with New Orleans energy, only blocks away from Caesar’s New Orleans and the Caesar’s Superdome. Designed to blend luxury with comfort, immaculate guest rooms cultivate a sense of ease. Each boasts vintage-inspired decor, plush bedding, and standout amenities that cater to every need. The Barnett provides a sophisticated, stylish retreat that embodies the spirit of its surroundings, ensuring an unforgettable experience for every guest. We are looking for a Sales Coordinator to join the team. The Sales Coordinator handles the day-to-day administrative duties of the Sales and Catering Department. Point of contact for the sales office. Coordinator and point of contact for leisure group blocks as assigned. Coordinate with Front Office(s) on daily showrooms and communicate the information to all sales and catering managers. Assign group leads from all lead channels to the appropriate sales/catering managers. Ensure that all leads are entered into the on-property Sales and catering Software application. Print and distribute group pick-up and group cut-off reports on a weekly basis for all assigned hotels. Load all new groups and build booking links for all assigned hotels. Conduct quarterly audits of sales systems and PMS systems to ensure accuracy. Make reservations for BT managers and input rooming lists for group sales managers. Pull rooming lists for groups and managers upon request. After the group departs for the assigned hotel, actualize room blocks, catering, and banquet functions in the sales system. Schedule all in-house events and create BEOs (i.e. Town Hall Meetings, department meetings, etc.). Input meeting planner points for all groups and any project or special corporate travel promotions for assigned hotels. Manage HRI SCORE Program and Brand Referral Program for the assigned hotel (ie. process commission, pickup reports). Manage group commission by verifying and processing payment once approved by DOSM/DORM via in-house or fastpay. Run daily reports (transaction/ activities/ group in-house reader boards /HySat). Run weekly reports (BEO/resume/daily events) for all assigned hotels. Manage and upkeep the Master BEO binder for the assigned hotel. Print off the events report and write the groups in house for the next day, then hand deliver to housekeeping, valet, restaurant bar and front desk before daily stand up meeting for assigned hotel. Personalize gift certificates, keep paper record in a binder and excel spreadsheet on the J-drive of certificate information, for trade outs, recovery, donations, and gifts certificates purchased by individuals. Assist/Create group resumes for each Sales Manager at least 10 days before group arrival and ensure distribution to essential personnel for all assigned hotels. Create the coversheet for the resume packet for the following week and send out to the sales and catering department. Create the resume packets for the resume meeting and scan a copy to the J-drive. Conduct a brief weekly meeting with the Front Office directors to review all groups arriving within the next 10 days. Fill out amenities forms and amenity cards for groups and weddings and ensure delivery information is communicated to appropriate departments. Send out packages through FedEx for managers and groups in-house. Create personalized menus for groups and private dinners in the restaurant, directional signage for incoming groups and to place around hotel, table numbers, name tents, buffet cards, etc. Create breakfast and drink vouchers for Groups, Weddings, Groupon, Living Social, Sports packages, BT, Elite Member appetizers, etc. Order collateral for assembling sales kits, sales promotions, amenity cards, envelopes. Order business cards for all supervisors and managers in the hotel and restaurant. Order supplies through Birchstreet and maintain organization of the supply closet. Handle putting together sales kits or other hotel materials like flyers or signs for all assigned hotels. Create file folders for all the contracts in the sales/catering department and file past groups in the locked file cabinet. Process all checks that are received for deposits. Attends property Staff meetings and other property-specific meetings as requested by the Complex General Manager. Other duties as assigned. High School Diploma 4-year college degree is preferred but not required • A minimum of one year of hospitality experience is desired. Hotel sales systems knowledge preferred. Previous customer service experience a bonus. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. #J-18808-Ljbffr

We're looking for a Senior Product Marketing Manager to help shape the story of how data, automation and AI are transforming hotel marketing. At Triptease, you'll play a key role in positioning our products, growing brand awareness, and influencing the roadmap of a company that's helping hotels fight back against the dominance and behavior of online platforms like booking.com. This is a strategic role that will play a key part in our growth and our customers' success - perfect for someone who loves diving into customer insights, connecting data with creativity, and turning complexity into clear, powerful messaging. But it's definitely not all planning over doing: you'll need to be happy getting involved in the details. You'll join a small but mighty team where your ideas have direct impact, and innovation is not just encouraged, it's expected. If you've worked in B2B SaaS, can show how your product marketing expertise has made a difference, and are excited by the potential of AI-driven growth, we'd love to talk. • Lead with insight: Become an expert in our customers, competitors, and the challenges hotels face. Use research to uncover customer pains, trends, opportunities and threats so we can create campaigns and products that deliver real value and build brand loyalty., • Tell stories that stick: Turn complex product capabilities into clear, persuasive positioning and messaging that resonates with hotel marketing and revenue leaders., • Empower sales: Partner with our Sales Enablement Lead to arm the team with information, material and insights that help close deals. Collaborate to understand what works (win/loss), and what we might change as a result., • Champion AI and automation: Experiment with and advocate for the use of AI tools to enhance productivity, optimize workflows, and craft stories. We'll be looking for examples of how AI and automation have improved your Product Marketing., • Dive into the data: Use data to drive your decisions and create our stories. Get into the numbers to help us differentiate our offer, prove value, find new opportunities and pique hotel interest. Comfort with numbers is a must., • Create high-impact content: Collaborate across the marketing team to deliver content - like blogs, case studies, emails, and web pages - that positions Triptease as a thought leader in hotel tech. You'll need great writing skills to go with the numbers., • Go-to-market: Contribute to our GTM strategy and lead execution of key product launches, combining all of the points above to create campaigns that cut through the noise., • Mentor and inspire: Support and mentor two talented product marketers, and help them improve., • 5+ years' experience in B2B SaaS product marketing, ideally in travel, tech, or digital services., • Proven track record turning insights into growth, with examples of how you did it., • A proactive, self-starting approach and bias for action. You're someone who moves quickly, iterates often, and thrives in fast-paced environments., • A curious, automation-first mindset. You're comfortable experimenting with AI and automation tools to drive smarter, faster outcomes., • An obsession with customer needs and how you can help to solve them. Empathy and curiosity are key., • Strong analytical, storytelling, and communication skills. You're good with both numbers and words., • Broad tech stack experience. You'll be familiar with sales and marketing tools like HubSpot, Salesforce and Gong; and data platforms like Looker, FullStory or Mixpanel., • Excitement about the hospitality industry (bonus points if you're already fluent in the language of OTAs, price parity, RevPAR and the rest!)., • We like to offer all our employees a stake in our success which is why we offer share options., • 25 days paid vacation (increasing with tenure), • Pension Scheme: Salary exchange pension scheme (min. 5% employee + 4% employer contribution), • Work from anywhere: 4 weeks abroad annually (within a ±3 hour time zone), • Monthly wellness budget - use it for gym, therapy, massages, or whatever keeps you at your best, • Yearly learning allowance - invest in your growth!, • Sabbaticals (from Year 3): Take time off for personal pursuits, • Enhanced maternity & paternity leave, • Life event leave & Make a difference Leave, • Whatever equipment helps you get your job done., • Plus more benefits and fun events for Tripteasers - the entire company has just returned from Madrid this September for a global retreat. Something important to you that's not on this list? Talk to us! No external agency support required for this role. #J-18808-Ljbffr

At Nobu Hotel London Portman Square, we create unforgettable experiences. From elegant private dining events and luxury corporate functions to exclusive celebrations and large-scale receptions, every event reflects the renowned Nobu standards of service, quality and hospitality. We're looking for an experienced and passionate Events Floor Manager to lead our Meetings & Events service operation, inspiring a team of supervisors and waiters to deliver outstanding guest experiences while ensuring flawless event execution. This is an exciting opportunity to join a globally recognised luxury brand where innovation, leadership and exceptional service are at the heart of everything we do. • Be part of a world-renowned luxury hospitality brand, • Lead a dynamic and passionate events team, • Work on a diverse range of high-end events and functions, • Genuine career progression opportunities within Nobu Hotels worldwide, • Extensive learning and development programmes, • £1,000 Refer-a-Friend Bonus, • Discounted stays across Nobu Hotels globally, • Discounted food and beverage, • Free meals whilst on duty, • Wellness initiatives, discounted treatments and Pilates classes, • Up to 33 days annual leave through length of service, • Life Assurance Scheme, • Cycle to Work Scheme, • Regular employee celebrations and awards events As Events Floor Manager, you'll work closely with the Meetings & Events Operations Manager to ensure every event is delivered seamlessly from start to finish. You'll be responsible for leading service teams on the floor, building strong relationships with clients and event organisers, and creating memorable experiences that exceed guest expectations. This role is ideal for a hospitality professional who thrives in a fast-paced luxury environment, enjoys leading teams and takes pride in delivering exceptional service. • Leading Meetings & Events operations during service, • Managing, motivating and developing a team of supervisors and waiters, • Acting as the main point of contact for clients, organisers, suppliers and vendors during events, • Ensuring all event requirements are delivered accurately and on time, • Coordinating closely with kitchen and operational teams to guarantee smooth execution, • Creating memorable guest experiences and resolving issues professionally, • Coaching and developing colleagues through training, feedback and support, • Identifying opportunities to improve service standards, efficiency and guest satisfaction, • Managing procurement requirements through Procure Wizard, • Maintaining the highest levels of health, safety and compliance standards, • Championing Nobu's values of Family, Crafted, Smile and Kokoro We're seeking an engaging and inspiring leader who is passionate about luxury hospitality and exceptional service. • Experience managing events, banqueting or food & beverage operations within a luxury hotel or premium hospitality environment, • Strong leadership and people management skills, • Excellent organisational and communication abilities, • A proactive, solutions-focused approach, • Experience working with high-profile guests, clients and event organisers, • The ability to remain calm and professional in a fast-paced environment, • A genuine passion for creating memorable guest experiences Located in the heart of London's West End, Nobu Hotel London Portman Square combines contemporary luxury with Japanese-inspired hospitality. Home to 243 guest rooms and suites, a world-renowned Nobu Restaurant, elegant event spaces and a stunning ballroom, the hotel has established itself as one of London's leading luxury lifestyle destinations. At Nobu, we believe exceptional guest experiences start with exceptional people. If you're ready to take the next step in your hospitality career and lead memorable events within an internationally recognised luxury brand, we'd love to hear from you. #J-18808-Ljbffr

Park Plaza Westminster is a leading Meetings and Events Hotel (32 conference, event and meeting rooms, Westminster Ballroom for up to 1,400 delegates, theatre style) in the heart of Central London. As Meetings and Events Floor Manager you will do more than just welcome our guests. You will be on the front line for all our events to ensure that every event is a success working alongside other M&E Floor Managers and the Assistant Meeting & Events Operations Manager. • Salary: Competitive Salary + Service Charge + Excellent Benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year - including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme - up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training, • Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the M&E Department., • Delegate and manage up to 100 agency, casual and permanent staff members., • First point of contact for the client, adhering to any questions or queries, and liaising back with the client during the day., • To assist in controlling all operational costs including payroll, F&B costs and wastage., • To conduct staff briefings and monthly departmental meetings., • To have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees., • In-depth knowledge and experience in Meetings and Events Operations within busy hotel environment., • Experience managing large volume conference and banqueting operations. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it. #J-18808-Ljbffr

Build relationships with the client and assist in helping how the event will run. C&N Recruitment are pleased to be recruiting for a Events Planning Manager for a 5* Hotel based on the outskirts of Watford. To pro-actively sell the venue for special events, weddings and corporate functions.

At Nobu Hotel London Portman Square, we create unforgettable experiences. From elegant private dining events and luxury corporate functions to exclusive celebrations and large-scale receptions, every event reflects the renowned Nobu standards of service, quality and hospitality. We're looking for an experienced and passionate Events Floor Manager to lead our Meetings & Events service operation, inspiring a team of supervisors and waiters to deliver outstanding guest experiences while ensuring flawless event execution. This is an exciting opportunity to join a globally recognised luxury brand where innovation, leadership and exceptional service are at the heart of everything we do. • Be part of a world-renowned luxury hospitality brand, • Lead a dynamic and passionate events team, • Work on a diverse range of high-end events and functions, • Genuine career progression opportunities within Nobu Hotels worldwide, • Extensive learning and development programmes, • £1,000 Refer-a-Friend Bonus, • Discounted stays across Nobu Hotels globally, • Discounted food and beverage, • Free meals whilst on duty, • Wellness initiatives, discounted treatments and Pilates classes, • Up to 33 days annual leave through length of service, • Life Assurance Scheme, • Cycle to Work Scheme, • Regular employee celebrations and awards events As Events Floor Manager, you'll work closely with the Meetings & Events Operations Manager to ensure every event is delivered seamlessly from start to finish. You'll be responsible for leading service teams on the floor, building strong relationships with clients and event organisers, and creating memorable experiences that exceed guest expectations. This role is ideal for a hospitality professional who thrives in a fast-paced luxury environment, enjoys leading teams and takes pride in delivering exceptional service. • Leading Meetings & Events operations during service, • Managing, motivating and developing a team of supervisors and waiters, • Acting as the main point of contact for clients, organisers, suppliers and vendors during events, • Ensuring all event requirements are delivered accurately and on time, • Coordinating closely with kitchen and operational teams to guarantee smooth execution, • Creating memorable guest experiences and resolving issues professionally, • Coaching and developing colleagues through training, feedback and support, • Identifying opportunities to improve service standards, efficiency and guest satisfaction, • Managing procurement requirements through Procure Wizard, • Maintaining the highest levels of health, safety and compliance standards, • Championing Nobu's values of Family, Crafted, Smile and Kokoro We're seeking an engaging and inspiring leader who is passionate about luxury hospitality and exceptional service. • Experience managing events, banqueting or food & beverage operations within a luxury hotel or premium hospitality environment, • Strong leadership and people management skills, • Excellent organisational and communication abilities, • A proactive, solutions-focused approach, • Experience working with high-profile guests, clients and event organisers, • The ability to remain calm and professional in a fast-paced environment, • A genuine passion for creating memorable guest experiences Located in the heart of London's West End, Nobu Hotel London Portman Square combines contemporary luxury with Japanese-inspired hospitality. Home to 243 guest rooms and suites, a world-renowned Nobu Restaurant, elegant event spaces and a stunning ballroom, the hotel has established itself as one of London's leading luxury lifestyle destinations. At Nobu, we believe exceptional guest experiences start with exceptional people. If you're ready to take the next step in your hospitality career and lead memorable events within an internationally recognised luxury brand, we'd love to hear from you. #J-18808-Ljbffr

Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. • Manage requests submitted to all Operations desks via Salesforce within SLA, • Attend weekly onboarding sessions and support new Advisors with setup requests., • Provide support with requests related to issuing, reissuing and refunding complex tickets, • Record and elevate all complaints and positive feedback to your Line Manager, • Assist Advisors in navigating systems including Atriis, Concur, Roomservice, Dolphin, and Apexx., • Support the Operations Manager with Duty of Care responsibilities and Crisis reports, • Assisting Advisors with ADM’s and escalation for resolution in the event of disputes, • Deliver ad hoc training sessions to enhance Advisors process knowledge and efficiency, • Handle incoming calls and direct them to the appropriate department or channel, • Monitor the UK Hotel and Staff travel inbox to ensure all emails are actioned, • Support Advisors in navigating the UK/USA intranet (SharePoint), • Assist with the processing and coordination of group bookings, • Create credentials for aggregators such as Booking.com / Airlines Group portals, • Support Advisors with NDC requests by guiding them through the GDS booking process across Sabre, Travelport and Amadeus, • Conduct quality checks on Advisor bookings to reduce errors and minimise ADMs, • Participate in monthly team meetings to review performance and updates., • Identify training needs for the Advisors and report them to the Line Manager, • Provide feedback to the Line Manager to support team development and improvement., • Assist USA Advisors with the ad hoc bookings required to be created in the UK, • Full Time, Fixed Friday – Tuesday schedule ( 37.5 hours ). With varied working hours 12:00pm - 20:30pm weekdays and Sat/Sun 10:30am - 19:00pm, • Minimum of 5 years’ experience in business and/or leisure travel, • Advanced proficiency in Sabre, Galileo, and Amadeus to a training standard, with strong fares and ticketing knowledge (published / net fares / NDC), • Strong knowledge of British and European rail systems, including Evolvi, Voyages SNCF and Trainline., • Solid understanding of group booking processes, • Experience of using Atriis and Concur, • Strong overall knowledge of travel products and services, • Ability to perform effectively in a fast-paced, high-pressure environment while meeting company SLA, • Exceptional communication & customer service skills, • Strong command of the English language, both written and verbal, • Good understanding of the leisure Tour Operator fares, • Strong team player with the ability to communicate effectively across all departments and levels, • Maintains a positive, proactive, and professional attitude., • Familiarity with Microsoft Teams, Salesforce and Excel is desirable but not essential. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. #J-18808-Ljbffr

You will coordinate with Sales & Events, hotel departments and clients to ensure flawless pre-event, event-day and post-event execution for complex groups and events. Autograph Collection, part of Marriott International, seeks a Senior Event Manager for its St. The role includes leadership of the Ev

Job Number 26115772 Job Category Event Management Location Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management As Senior Event Manager at St. Pancras London you will prepare all event documentation and coordinate within the Sales & Events team, wider hotel departments and customer to ensure consistent, high-level service through the pre-event, event day, and post-event phases of hotel events. This position primarily handles complex group and events. Ensures a seamless turnover from sales to service back to sales. Supports and acts on behalf of the Director of Event Management in their absence, supervises the Event Management team on a daily basis offering support and guidance to the Event Coordinator, Executives and Managers. • Microsoft Office programmes, Word, Excel, Powerpoint etc., • Sound financial background, • Profit and loss analysis, • Strong organization and working to deadline skills, • Communication with key stakeholders within the luxury lifestyle market, • Ability to effectively make decisions, problem solve, coach and develop for positive results, • Deliver and support the hotel and brand’s service standards at every moment, including knowledge of the hotel and its history., • Attend and actively participate in all required training sessions including shift briefings and any other., • Is a role model for service and hospitality ensuring every guest is satisfied and will return. Obtain feedback and shares accordingly., • Work as a strong and committed team member and colleague, as well as proactively nurturing any stakeholder relationships (e.g. owner, extended sales team, customers and suppliers)., • Proactively contribute ideas and shares creative solutions to make St. Pancras London the best possible workplace and destination of choice for our guests., • Support a departmental orientation program for new starters to receive the appropriate new hiring training to successfully perform their job., • Ensure ambassadors are cross-trained to support successful daily operations., • Use all available on the job training tools for ambassadors; supervises on-going training initiatives and conducts training when appropriate., • Participate and supports managers and supervisors in the performance appraisal process, providing feedback as needed., • Establish and maintain open, collaborative relationships with ambassadors and ensures ambassadors do the same within the team., • Actively solicit ambassador feedback, utilize an "open door" policy and review ambassador satisfaction results to identify and address ambassador problems or concerns., • Bring issues to the attention of the department manager and Human Resources as necessary., • Prepares catering pace each week to compare vs forecast and budget, • Comprehend budgets and operating reports as needed to assist in the financial management of Event Management, • Participate in the management of department's controllable expenses to achieve or exceed budgeted goals, • Comply with all Marriott International policies and procedures, specifically in relation to financial reporting, sign-offs and procedures, • Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure successful delivery of hotel events of most complexity., • Ensures compliance with Marriott Operating Standards to maintain brand integrity., • Displays leadership in guest hospitality and ensures consistently high levels of customer service throughout all phases of hotel events. Ensures products and services sold to Event Planners meet or exceed expectations, create loyalty and leads to increased market share. Strives to achieve ‘excellent’ scores in Event Satisfaction Survey (ESS)., • Builds the unit’s top line revenue by focusing on the post-contractual sale of products and services. Maximizes revenue by up selling contracted products to event planners and attendees. Identifies additional revenue opportunities for the hotel based on the event profile., • Coordinates and communicates event details both verbally and in writing to the customer and hotel operations. Follows-up with customer post-event., • Responds to high value leads, • Manages group room blocks and meeting space of assigned groups., • Proactively identifies operational challenges associated with his/her group and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions., • Leads pre-event and post-event meetings for assigned groups as necessary., • Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters., • Observes service behaviours of associates and provides feedback to individuals; continuously strives to improve service performance., • Reviews Event Satisfaction Survey (ESS) results with associates. Participates in the development and implementation of corrective action plans., • Accurately forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups in SFA, Opera/Marsha., • Accurately inputs completed revenue into Opera, post-event., • Effectively manages customer budgets to maximize revenue and meet customer needs., • Carry out other duties as may be required to ensure the hotel operation is properly maintained to provide total guest satisfaction., • Follows all hotel and company policies and procedures., • Perform other duties as assigned to meet business needs set by the Director of Event Management., • GuestVoice & TripAdvisor, • ESS Feedback, • Brand Standard Audit, • BDRC Test Calls, • Achieves a minimum of a P rating in annual performance review, • Is being recognised by guests for extraordinary hospitality and product knowledge, • ESS scores are improving, • High school diploma or GED, • At least 2 years experience in groups and event management in hotels, • Managerial background in a similar role At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr

Conduct hotel site visits, and be involved in Fam trips and internal events. Align customer and event profile with the appropriate hotel product. YOUR BENEFITS OF WORKING AS AN EVENT SALES MANAGER AT PAN PACIFIC LONDON.

Job Ref: NOB2693 Branch: Nobu Hotel London Portman Square Location: London Portman Square, West London Salary/Benefits: Competitive salary, excellent tronc service charge and benefits Contract type: Permanent Hours: Full Time Hours per week: 40 hours per week Posted date: 16/09/2026 Closing date: 16/10/2026 At Nobu Hotel London Portman Square, we create unforgettable experiences. From elegant private dining events and luxury corporate functions to exclusive celebrations and large-scale receptions, every event reflects the renowned Nobu standards of service, quality and hospitality. We're looking for an experienced and passionate Events Floor Manager to lead our Meetings & Events service operation, inspiring a team of supervisors and waiters to deliver outstanding guest experiences while ensuring flawless event execution. This is an exciting opportunity to join a globally recognised luxury brand where innovation, leadership and exceptional service are at the heart of everything we do. • Be part of a world-renowned luxury hospitality brand, • Lead a dynamic and passionate events team, • Work on a diverse range of high-end events and functions, • Genuine career progression opportunities within Nobu Hotels worldwide, • Extensive learning and development programmes, • £1,000 Refer-a-Friend Bonus, • Discounted stays across Nobu Hotels globally, • Discounted food and beverage, • Free meals whilst on duty, • Wellness initiatives, discounted treatments and Pilates classes, • Up to 33 days annual leave through length of service, • Life Assurance Scheme, • Cycle to Work Scheme, • Regular employee celebrations and awards events As Events Floor Manager, you'll work closely with the Meetings & Events Operations Manager to ensure every event is delivered seamlessly from start to finish. You’ll be responsible for leading service teams on the floor, building strong relationships with clients and event organisers, and creating memorable experiences that exceed guest expectations. This role is ideal for a hospitality professional who thrives in a fast-paced luxury environment, enjoys leading teams and takes pride in delivering exceptional service. • Leading Meetings & Events operations during service, • Managing, motivating and developing a team of supervisors and waiters, • Acting as the main point of contact for clients, organisers, suppliers and vendors during events, • Ensuring all event requirements are delivered accurately and on time, • Coordinating closely with kitchen and operational teams to guarantee smooth execution, • Creating memorable guest experiences and resolving issues professionally, • Coaching and developing colleagues through training, feedback and support, • Identifying opportunities to improve service standards, efficiency and guest satisfaction, • Managing procurement requirements through Procure Wizard, • Maintaining the highest levels of health, safety and compliance standards, • Championing Nobu's values of Family, Crafted, Smile and Kokoro We're seeking an engaging and inspiring leader who is passionate about luxury hospitality and exceptional service. • Experience managing events, banqueting or food & beverage operations within a luxury hotel or premium hospitality environment, • Strong leadership and people management skills, • Excellent organisational and communication abilities, • A proactive, solutions-focused approach, • Experience working with high-profile guests, clients and event organisers, • The ability to remain calm and professional in a fast-paced environment, • A genuine passion for creating memorable guest experiences Located in the heart of London's West End, Nobu Hotel London Portman Square combines contemporary luxury with Japanese-inspired hospitality. Home to 243 guest rooms and suites, a world-renowned Nobu Restaurant, elegant event spaces and a stunning ballroom, the hotel has established itself as one of London's leading luxury lifestyle destinations. At Nobu, we believe exceptional guest experiences start with exceptional people. If you're ready to take the next step in your hospitality career and lead memorable events within an internationally recognised luxury brand, we'd love to hear from you. Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism. #J-18808-Ljbffr

The Copthorne Tara Hotel London Kensington is seeking full-time Shift Leader who will be responsible forReception operation, with direct supervision of up to two staff members at any one time. Main responsibilities include: Ensure that all Reception End of Day processes are completed effectively and accurately, including Group Balances. Ensure checks are undertaken to ensure all rooms and room accounts are accurate prior to End of Day functions by Night Audit. To take responsibility for initial handling of any guest enquiries, queries or complaints and, if necessary, to report and liaise with the appropriate Manager. To ensure all guests are registered in the most appropriate and efficient manner by the Reception team. To assign rooms to the prescribed department standards, accommodating special requests where possible. To take responsibility for the room allocation of all Group Arrivals. To be fully aware of the Hotel’s procedures and policies for V.I.P. Guests, Late Arrivals, No Shows and cancelled reservations. To be aware, and ensure the team is aware, of all events that will affect their shift, i.e. V.I.P Arrivals, Conference Functions, Meetings and daily guest activities. To ensure handover is given and received in accordance with Hotel procedures. To actively encourage team to reach departmental targets such as guest questionnaires, upsells, sales leads, Loyalty Club memberships. Ensure all guests checking out of the Hotel are dealt with effectively and process guests accounts to the prescribed departmental standards. Possess a thorough knowledge of Billing Procedures, Credit policies, cheque cashing policies and procedures, ensuring that the individual and group City Ledger Accounts are correct and all procedures have been adhered to. To be familiar with Reservations procedures and be aware of the importance of applying the correct information accurately and consistently (e.g. Market Codes). To take same day and future reservations here necessary. To be responsible for the Supervisors floats and safe and to be able to account for the balance at all times. Once issued with a cash float – to be entirely responsible for the amount issued, to be maintained in denominations most appropriate for use on the Reception and for the float always to be available for inspection. To conduct weekly float checks of the Reception floats. Minimise queues and guest waiting time at all times. Develop a thorough knowledge about the Hotel, staff, services and hours of operation. To be actively involved with inter-departmental liaison to build on rapport and communication. Check all Cashiers banking from the shift ensuring all cashiers balance and their banking is correct and that all floats are correct. In case of discrepancy, to deal with accordingly and notify the Reception Manager. To read mail messages on a daily basis to keep updated on current information and where appropriate pass this information to the team at handover. To provide regular feedback to team members and managers regarding individual’s performance. Handle Safe Deposit Boxes in accordance with hotel procedures. Use proper telephone etiquette at all times. Know all Fire and Emergency procedures for Hotel and department, including location of fire equipment in the office and to take charge of the Front Office area in the event of a Fire Alarm. Maintain the cleanliness of the office and ensure work stations are fully stocked with stationary supplies at all times. Report any faulty equipment in accordance with Hotel standards immediately. To be familiar with the Hotel door key system, to issue accurately to guests, ensuring keys are cancelled where necessary and to liaise with the Guest Relations Manager if guests have problems when accessing rooms. To assist the team as a whole by being punctual to work according to schedules and to be aware that at times flexibility is required to accommodate business demands. To ensure all mail/ relevant information is delivered and collected from other departments in preparation for the following day. Ensure accurate balancing of all airlines and groups and communicate discrepancies to Reception Manager. To undertake cross-training within the Hotel in order to improve job knowledge. To assist in the development of systems and procedures with the department to improve the operation as a whole and contribute ideas where appropriate. To develop members of staff by training and development in all areas of the Reception function. To help maintain and contribute to team morale and spirit. To undertake any other reasonable tasks as requested by the Management of the Hotel. To attend any meetings and training sessions as required. To ensure a high standard of personal hygiene and appearance at all times as well as ensuring high grooming standards are displayed by others. To know and follow the Health & Safety at Work Act. This job description is not exhaustive. Receptionist must have: • A positive, bubbly personality with a flair for showmanship, • Experience with Opera Cloud/ Opera preferred., • Confidence in guest interactions, • Large-scale hotel experience is advantageous., • Strong communication skills, flexibility, and ability to remain calm under pressure., • Capacity to complete tasks within deadlines and excellent organizational skills, • Excellent organizational skills and the ability to multitask and work under pressure We offer a benefits package including: • Social Events, Wellbeing and Team Activities, • Training and development, • Cash Health Plan cover option available, • Apprenticeship/Placement opportunities, • Career development and salary reviews, • Interest free Season Ticket Loan Scheme, • Uniform (Laundry / Dry Cleaning for Uniform), • Meals Provided on Duty, • Length of Service related holiday scheme, • Eye Care Vouchers, • Employee Discounted Accommodation and F&B, • Life Assurance, • Recommend a Friend Schemeand many more…. *As well as real opportunities to develop and gain promotion within the industry. The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge. Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by. Properties under the group are placed into four collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software. #TARACaterer #J-18808-Ljbffr

Enrich the Journeys of our People and our Guests as our Senior Events Services Manager! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations. Some of the brilliant benefits you will enjoy as a Senior Events Services Manager are: • Pension with company contributions, • 50% discount in all our restaurants and Spa treatments across our properties, • Team member and Friends & Family rates across our properties, • Complimentary stay after passing probation, • Extensive discounts on our benefits platform, • Interest free season ticket loan, • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing, • Support through development plans, apprenticeships and world-class management development programmes to be the best you can be, • Bike to work scheme, • Recommend a Friend incentive, • Uniforms provided and laundered complimentary, • Free meals on duty, • Opportunity to join our taskforces to contribute to the business focuses, community and environment, • Employee recognition schemes and Social Committee events including gala dinners and much more! We are currently looking for a passionate Senior Events Services Manager, to join our Banqueting and Operations Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs. • To support, guide and develop the Event Service Managers, Junior Events Manager, Team Leaders and front-line colleagues with the operational demands of the business and service standards., • To ensure that everything is followed as per the BEO while running events such as set-up, drinks requirements, food service, timings and any other information for a smooth running of functions., • To support the Bar supervisor with the operational demands leading up to and during events., • To maintain a close working relationship with other relevant departments: kitchens, back of house, food and beverage to maximise its efficiency, • To review with the senior management opportunities for improvement on services and products offered within the department. You will be required to work 40 hours per week, on a shift rota. • One of Sunday Times’ Top 100 “Best Companies to Work For 2026”, • Leaders Club Hotel of the Year Award 2025, • A Leading Hotels of the World member, • 5 red stars, • 2 rosettes, • Earth Check Silver Certified 2025 All applicants must be legally eligible to work in the UK #J-18808-Ljbffr

South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF Competitive Salary Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant., • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection., • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly., • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver., • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive. #J-18808-Ljbffr

Splendid Hospitality in London is seeking an Events Planning Manager to lead a small team of two Events Planners, coordinating with the GCE Sales team and hotel operations to deliver seamless events from planning to delivery. You will meet clients to finalise menus and event details, coordinate team

As Wedding, Meeting and Events Manager, you will be responsible for assisting the Head of Events in quoting and conversion of Corporate (DDR, Room Hire) leads and Wedding and Social leads received at the hotel. Event Management of other events and ability to perform all additional duties deemed nece

The Hospitality & Events Manager will own the end-to-end planning and delivery of bespoke guest management programmes at Formula 1 races. Working closely with Partners and Partner Managers, the role will translate commercial objectives into premium, seamless guest experiences that reflect the Williams brand. The role will be responsible for programme proposal, planning, execution, and on-site delivery, acting as the primary point of contact for partners while ensuring exceptional attention to detail, strong supplier management, and robust budget control. As a Hospitality & Events Manager, you will be responsible for the organisation and delivery of end-to-end guest management programmes for allocated races. This includes, but is not limited to: Work closely with Partners and Partner Managers to establish objectives and requirements for each race. Develop comprehensive guest programme proposals for internal approval, aligned to partner objectives and budgets. Own the end-to-end guest journey for allocated races, from pre-event planning through to post-event delivery. Utilise guest registration portals to gather guest data, manage guest communications, and produce personalised itineraries. Maintain and update guest itineraries in real time throughout the race weekend to reflect schedule changes. Act as the primary point of contact for partners regarding guest programme delivery. Source and manage accommodation solutions for guest programmes. Manage hotel rooming lists, guest lists, and on-site guest requirements. Work with suppliers to procure and manage in-country transport, including airport transfers, circuit transport, dinners, and events. Coordinate complex travel and logistics schedules to ensure a seamless guest experience. Source and book dinner reservations and venues in line with partner briefs and guest profiles. Work with partners to plan and deliver bespoke dinners and events, including creative concepts, logistics, and execution. Liaise with internal teams and external suppliers to ensure all activations meet brand and quality standards. Procure custom gifting in line with partner objectives, managing production, freight, and delivery timelines. Manage relationships with key suppliers, ensuring service delivery meets agreed standards. Track programme budgets accurately, ensuring all activity is delivered within approved budgets. Maintain clear financial tracking and ensure compliance with Williams financial processes. Attend allocated races and manage the full guest programme on site. Oversee suppliers, transport providers, hotels, and venues on site. Deliver high-touch guest hosting, ensuring a premium and seamless experience. Resolve issues proactively and calmly in a fast-paced, high-pressure environment. Work closely with the wider Hospitality & Events team to ensure alignment across programmes. Collaborate with internal stakeholders across Partnerships, Marketing, Operations, and Finance. Deliver end-to-end guest management programmes to the highest standard. Maintain exceptional levels of accuracy, organisation, and attention to detail. Manage budgets responsibly and in compliance with Williams processes. Act as a professional, confident, and trusted ambassador for Williams at all times. Ensure understanding of and compliance with health and safety obligations. Work in line with Williams Values & Behaviours, encouraging others to do the same. Identify opportunities for continuous improvement in guest experience delivery. Understand and work in line with Williams Values & Behaviours, encouraging others to do the same. Ensure understanding of and compliance with health and safety obligations. Maintain personal high standards of behaviour and conduct, being a positive ambassador for the department. Ensure you adhere to brand rules and maintain high standards of department presentation. Work to quality standards and identify and contribute ways to continuously improve department and personal performance. Ensure understanding of cost cap rules and requirements. Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments. For almost 50 years, Atlassian Williams F1 Team has been at the forefront of one of the fastest sports on the planet, being one of the top three most successful teams in history competing in the FIA Formula 1 World Championship. With an almost unrivalled heritage of engineering and racing F1 cars and unforgettable eras that demonstrate it is a force to be reckoned with, the British squad boasts 16 F1 World Championship titles to its name. Since its foundation in 1977 by the eminent, late Sir Frank Williams and engineering pioneer Sir Patrick Head, the team has won nine Constructors’ Championships, in association with Cosworth, Honda and Renault. Its roll call of drivers is legendary, with its seven Drivers’ Championship trophies being lifted by true icons of the sport: Alan Jones, Keke Rosberg, Nelson Piquet, Nigel Mansell, Alain Prost, Damon Hill and Jacques Villeneuve. The team has made history before and is out to make it again with a long-term mission to evolve and return to the front of the grid. Qualifications and Experience Level: Proven experience inhospitality, events, guest management, or travel management. (6+ years) Experience within F1 is desired. Experience delivering complex, high-touch guest programmes. Within F1 preferably. Experience managing budgets and working within defined processes. Second language advantageous but not essential. Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments. #J-18808-Ljbffr

Join us as an Event Manager at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024, 2025 & 2026. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as an Event Manager at The Dorchester Hotel, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. As an Events Manager at The Dorchester, you will play a pivotal role in delivering seamless, elegant, and memorable experiences for our guests - whether they are celebrating life’s milestones or hosting high-profile corporate functions. In this role, you will: • Handle and manage event enquiries and annual bookings, ensuring each guest receives personalised attention from the first point of contact through to post-event follow-up., • Optimise business opportunities by promoting our event spaces and services, ensuring maximum occupancy and guest satisfaction., • Participate in menu tastings, entertainment planning, and special arrangements, bringing creativity and precision to every detail., • Offer expert guidance to guests on event logistics, showcasing in-depth product knowledge of The Dorchester’s unique offerings., • Ensure exceptional service delivery by working closely with colleagues across departments, including culinary, service, and front-of-house teams., • Demonstrate flexibility and creativity in responding to bespoke requests and special occasions, always aiming to exceed guest expectations. Each event you oversee will reflect our commitment to excellence, and your leadership will be instrumental in reinforcing The Dorchester’s reputation as one of London’s most iconic venues for celebrations and gatherings. Essential Skills and Experience • Previous experience in an events or banqueting role within a five-star luxury establishment., • Strong commercial awareness and a natural ability to build client relationships while optimising revenue opportunities., • Excellent communication and interpersonal skills, with the ability to manage diverse expectations with warmth and professionalism., • Confident and articulate in client-facing situations, with a passion for turning ideas into unforgettable guest experiences., • Ability to remain calm, organised, and solution-focused under pressure., • Fluency in English is required for effective collaboration across departments and client communication. Preferred Skills • Familiarity with event management software and hotel booking systems., • A flair for creative planning, including floral arrangements, lighting, and entertainment., • Understanding of cultural sensitivities and etiquette, especially in the context of international clientele. This role is ideal for a charismatic and meticulous professional who thrives on orchestrating refined experiences, developing trusted relationships with discerning guests, and ensuring every event held at The Dorchester is flawlessly executed and genuinely unforgettable. • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops, • Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers., • Training and Development:Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers., • Social Events:Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Referral Bonus:Earn a £1000 bonus when you recommend a friend., • ·Well-being Support:Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at Compensation: Competitive salary #J-18808-Ljbffr

Pan Pacific London is seeking an Event Sales Manager to drive new client acquisition and retain existing clientele for corporate event services. You will support the Director of Events in developing and executing plans to meet annual budgets and goals. You will partner with hotel departments to ensu

Autograph Collection at St Pancras London seeks a Group & Event Manager to own group bookings and collaborate with Sales, hotel departments, and clients to finalize events.

We’re looking for a proactive, commercially minded Event Business Development Manager to join our team at Thistle Heathrow, with a clear focus on finding new business, building valuable relationships and growing our Meetings, Events & Groups revenue. You’ll be based at the hotel, working closely

Job Number 26112700 Job Category Food and Beverage & Culinary Location Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Pay Range: £37k + Service Charge + Bonus Under the general guidance of the Assistant general Manager of the Booking Office 1869 and in collaboration with the food and beverage consultants you will be assisting in coordinating and directing all aspects of the Booking Office – Terrace – Mi-me operations, including all meal periods throughout the day, event operations, ensuring development and delivery of all beverage offering alongside the Bar Manager and collaboration with the head chef and all food offerings and delivering and an active role in the restaurant and bar reservations. You will be responsible for managing the floor- bar and all staff of all Booking Office services that includes Breakfast/ Lunch/ Dinner, alongside all other responsibilities in the department. ( recruitment) PNL, scheduling, cost control, forecasting, people development and coaching, sales orientated approach, performance reviews/ management and ability to not only manage but also undertake any operations role as the business requires. • Work with the BO Gm and Assistant Gm on seasonal menu changes for both food and beverage., • Ensure that your own knowledge of food and beverage design people and local area is simply a must with and understanding of the overall hotel operation being essential for this role to understand the part you play in the wider guest's experience., • Monitor that all specs bibles are updated and maintained on a regular basis., • Develop and maintain a system of quality control to ensure that all food and beverage served is of the highest standard., • Promote creativity and innovation with the managers and supervisors and the wider team, holding regular product developments meeting. The holding of monthly department meeting and 1-2-1 is essential, • Product (food and beverage ) menu, operational, food hygiene, service knowledge is essential, and you are responsible for ensuring your team members also have the knowledge. You must also be fluent in banqueting operations service , banquet rooms set up and technology applications., • Knowledge of the overall hotel operations is essential for this role to understand the part play in the wider guest's experience. You must be proactive in learning new F&B trends skills, beverage items and bringing ideas to the table to continue drive creativity in our venues., • Deliver exceptional guest experiences in line with 5-star luxury hotel standards. Ensure all guests receive personalised, attentive, and professional service. Handle guest feedback, complaints, and special requests promptly and effectively. Build strong relationships with regular and VIP guests. Monitor guest satisfaction scores and implement improvement plans where required., • Manage day-to-day restaurant operations, ensuring smooth service periods. Maintain exceptional standards of cleanliness, hygiene, presentation, and ambience. Ensure compliance with all hotel brand standards and operating procedures. Coordinate effectively with Kitchen, Stewarding, Events, Front Office, and other departments. Oversee reservations, seating arrangements, and capacity management., • Recruit, train, coach, and develop restaurant team members. Conduct regular performance reviews and provide ongoing feedback. Lead daily briefings and motivate staff to achieve service excellence. Foster a positive, inclusive, and high-performance work environment. Ensure appropriate staffing levels based on business demands., • Achieve revenue, profitability, and cost-control targets. Monitor payroll, labour costs, food costs, and beverage costs. Analyse sales reports and identify opportunities to increase revenue. Manage budgeting, forecasting, and inventory control processes. Maximise upselling opportunities and average guest spend., • Exceptional leadership and people management skills. Strong communication and interpersonal abilities. Customer-focused with a passion for luxury hospitality. Financial acumen and commercial awareness. Excellent problem-solving and decision-making capabilities. Ability to work under pressure in a fast-paced environment. High attention to detail and commitment to excellence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr

Thistle Heathrow is seeking a proactive Event Business Development Manager to drive Meetings, Events & Groups demand. Based at the hotel, you will develop new business, nurture relationships with corporate clients, agencies and partners, and collaborate with Sales, Meetings & Events, Revenue and ope

The Copthorne Tara Hotel London Kensington is seeking full-time Shift Leader who will be responsible for Reception operation, with direct supervision of up to two staff members at any one time. Ensure that all Reception End of Day processes are completed effectively and accurately, including Group Balances. Ensure checks are undertaken to ensure all rooms and room accounts are accurate prior to End of Day functions by Night Audit. To take responsibility for initial handling of any guest enquiries, queries or complaints and, if necessary, to report and liaise with the appropriate Manager. To ensure all guests are registered in the most appropriate and efficient manner by the Reception team. To assign rooms to the prescribed department standards, accommodating special requests where possible. To take responsibility for the room allocation of all Group Arrivals. To be fully aware of the Hotel's procedures and policies for V.I.P. Guests, Late Arrivals, No Shows and cancelled reservations. To be aware, and ensure the team is aware, of all events that will affect their shift, i.e. V.I.P Arrivals, Conference Functions, Meetings and daily guest activities. To ensure handover is given and received in accordance with Hotel procedures. To actively encourage team to reach departmental targets such as guest questionnaires, upsells, sales leads, Loyalty Club memberships. Ensure all guests checking out of the Hotel are dealt with effectively and process guests accounts to the prescribed departmental standards. Possess a thorough knowledge of Billing Procedures, Credit policies, cheque cashing policies and procedures, ensuring that the individual and group City Ledger Accounts are correct and all procedures have been adhered to. To be familiar with Reservations procedures and be aware of the importance of applying the correct information accurately and consistently (e.g. Market Codes). To take same day and future reservations here necessary. To be responsible for the Supervisors floats and safe and to be able to account for the balance at all times. Once issued with a cash float - to be entirely responsible for the amount issued, to be maintained in denominations most appropriate for use on the Reception and for the float always to be available for inspection. To conduct weekly float checks of the Reception floats. Minimise queues and guest waiting time at all times. Develop a thorough knowledge about the Hotel, staff, services and hours of operation. To be actively involved with inter-departmental liaison to build on rapport and communication. Check all Cashiers banking from the shift ensuring all cashiers balance and their banking is correct and that all floats are correct. In case of discrepancy, to deal with accordingly and notify the Reception Manager. To read mail messages on a daily basis to keep updated on current information and where appropriate pass this information to the team at handover. To provide regular feedback to team members and managers regarding individual's performance. Handle Safe Deposit Boxes in accordance with hotel procedures. Use proper telephone etiquette at all times. Know all Fire and Emergency procedures for Hotel and department, including location of fire equipment in the office and to take charge of the Front Office area in the event of a Fire Alarm. Maintain the cleanliness of the office and ensure work stations are fully stocked with stationary supplies at all times. Report any faulty equipment in accordance with Hotel standards immediately. To be familiar with the Hotel door key system, to issue accurately to guests, ensuring keys are cancelled where necessary and to liaise with the Guest Relations Manager if guests have problems when accessing rooms. To assist the team as a whole by being punctual to work according to schedules and to be aware that at times flexibility is required to accommodate business demands. To ensure all mail/ relevant information is delivered and collected from other departments in preparation for the following day. Ensure accurate balancing of all airlines and groups and communicate discrepancies to Reception Manager. To undertake cross-training within the Hotel in order to improve job knowledge. To assist in the development of systems and procedures with the department to improve the operation as a whole and contribute ideas where appropriate. To develop members of staff by training and development in all areas of the Reception function. To help maintain and contribute to team morale and spirit. To undertake any other reasonable tasks as requested by the Management of the Hotel. To attend any meetings and training sessions as required. To ensure a high standard of personal hygiene and appearance at all times as well as ensuring high grooming standards are displayed by others. To know and follow the Health & Safety at Work Act. This Job Description Is Not Exhaustive. • A positive, bubbly personality with a flair for showmanship, • Experience with Opera Cloud/ Opera preferred, • Confidence in guest interactions, • Large-scale hotel experience is advantageous, • Strong communication skills, flexibility, and ability to remain calm under pressure, • Capacity to complete tasks within deadlines and excellent organizational skills, • Excellent organizational skills and the ability to multitask and work under pressure, • Social Events, Wellbeing and Team Activities, • Training and development, • Cash Health Plan cover option available, • Apprenticeship/Placement opportunities, • Career development and salary reviews, • Interest free Season Ticket Loan Scheme, • Uniform (Laundry / Dry Cleaning for Uniform), • Meals Provided on Duty, • Length of Service related holiday scheme, • Eye Care Vouchers, • Employee Discounted Accommodation and F&B, • Life Assurance, • Recommend a Friend Scheme and many more..., • As well as real opportunities to develop and gain promotion within the industry The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes' walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge. Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by. Properties under the group are placed into four collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software. #TARACaterer #J-18808-Ljbffr