Hotel event manager jobs in United Kingdom

Chief of Staff for UHNW Entrepreneur (Family Office / Private Office) • Location: London & UK (Hybrid), • Contract: Full-time, permanent, • Salary: £120,000 – £150,000 gross p.a. (D.o.E.), • Start Date: As soon as possible – handover period through to June 2026, • Reporting To: Directly to the Principal The Opportunity We are seeking a highly organised and proactive Chief of Staff to support a UHNW individual managing multiple active businesses across diverse industries. Acting as a strategic partner and trusted conduit between the Principal and all business stakeholders and family members, this role delivers high-impact support across UK-based business operations, enabling effective communications, governance, stakeholder engagement, and operational oversight. The focus is predominantly commercial, with personal and family priorities forming a natural but secondary part of the landscape. This is a replacement hire for a well-established role. The outgoing Chief of Staff built the infrastructure, systems, and trusted relationships that now define the position. The incoming candidate will inherit a strong foundation with a collaborative support team and a Principal who has evolved significantly in his ability to delegate. A thorough handover period through to June 2026 will be provided. The role is hybrid: the Principal splits his time between a Central London office and business operations in the Midlands. The successful candidate should be willing to spend 2–3 days per week in the Midlands (with hotel accommodation provided on-site) and can work flexibly from London or from home on remaining days. Driving is not required – direct trains run from Central London to the Midlands location. Requirements Must-Haves • Proven experience in a Chief of Staff, Senior EA, or equivalent strategic support role reporting directly to a UHNW individual, founder, or C-suite principal. This is not a step-up role – candidates must demonstrate a strong track record at this level., • Background in at least one of the following: corporate/structured environment (Big 4, management consulting), luxury hospitality or lifestyle brands, or high-growth start-up/founder-led business. A combination is particularly valued., • Understanding of what it means to support a high-profile principal across business and personal domains – the focus is commercial and strategic, but personal requests are part of the territory and require a willing, flexible approach., • Exceptional communication skills with the ability to engage credibly and warmly at all levels, from contractors and household staff to investors and board members., • An “under the radar” personality – not precious about status or hierarchy, flexible, open, grounded, and approachable. Must be comfortable with the full spectrum of the role, from strategic projects to practical errands., • Strong project management capability with a track record of driving initiatives forward, maintaining budgets, and ensuring principals are fully prepared for all commitments., • Fluent English with excellent written and verbal communication., • Bachelor’s degree minimum; Master’s or postgraduate qualification preferred., • Understanding of or interest in the sports, entertainment, or hospitality sectors., • Experience managing or coordinating a small support team (EA, PA, Property Manager)., • Exposure to UHNW family offices, private wealth, or luxury hospitality environments., • Familiarity with event management, corporate hospitality, or venue operations., • Experience with liaising with management teams and key stakeholders across different businesses. Why This Role • Inherit a well-established infrastructure with clear processes, systems, and a trusted support team already in place – the hard groundwork has been done., • Work directly alongside a self-made UHNW entrepreneur across a genuinely diverse and exciting portfolio: financial services, UK manufacturing, and professional sport and hospitality., • Hybrid working model with flexibility across London, the Midlands, and home – with on-site hotel accommodation provided., • A Principal who has significantly evolved in his approach to delegation and now genuinely values and relies upon his Chief of Staff., • A generous handover period with the outgoing Chief of Staff through June 2026 to ensure a seamless transition. Key Responsibilities Strategic, Business and Executive Support • Serve as the Principal's strategic right hand across all business matters, acting as gatekeeper, advisor, and execution partner., • Drive strategic initiatives, projects, and special assignments across the Principal's portfolio of businesses., • Attend key meetings alongside the Principal, prepare agendas and briefing materials, take minutes, and own follow-up actions., • Manage and anticipate competing priorities across four calendars (business, investment, family, and sporting)., • Act as the primary point of contact for the Principal, managing internal and external stakeholders with discretion and professionalism., • Build and maintain trusted relationships across all businesses, household staff, family members, and external partners., • Support coordination between business and personal affairs, ensuring the Principal’s personal and family needs are handled efficiently alongside commercial priorities., • Oversee project delivery across the portfolio – from office refurbishments to strategic business initiatives – ensuring timelines and budgets are maintained., • Work in close partnership with the Principal's EA to ensure cohesion and alignment across scheduling, communications, and task management – acting as a unified front in supporting the Principal's daily and long-term priorities., • Support the Principal’s time management, proactively building in buffer time and ensuring he is prepared and punctual for all commitments., • Handle ad hoc personal requests with discretion, flexibility, and a solutions-oriented mindset., • Work together with EA to ensure all personal, family and philanthropic matters/events are prioritised and events are organised as required. Additional Information This role is employed under one of the Principal’s business entities and on top of a competitive base salary you will also be awarded with discretionary bonuses. Success metrics are set collaboratively with the Principal, with a hands-off management style – you will know you are excelling when things run smoothly, surprises are eliminated, and the Principal is consistently prepared and supported. Application Process Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.

Criterion Hospitality is a dynamic and growing hotel group based in London, managing a diverse portfolio of properties, including the innovative zedwell hotels, a selection of 4-star boutique hotels, and vibrant rooftop venues. We are committed to providing exceptional guest experiences and achieving strong commercial results. With an ambitious growth strategy and an exciting pipeline of projects, Criterion Hospitality offers a fast-paced and dynamic environment where talented individuals can thrive. We are now looking for a motivated and results-driven Corporate Sales Manager to focus on corporate sales and drive revenue growth across our portfolio. This is a key role for a professional with a strong background in corporate sales, capable of building long-term relationships and securing new business opportunities. This is fully office based role Key Responsibilities: Corporate Sales Development: • Work closely with marketing, operations, and events teams to ensure client needs are met and expectations are exceeded. Qualifications and Experience: • At least 3 years’ experience in corporate sales within the hospitality industry, with a focus on group and conference bookings and client relationship management., • Proven success in developing corporate accounts and achieving consistent revenue growth., • Experience managing RFPs and negotiating contracts., • Strong sales, negotiation, and networking skills, with the ability to close deals and build lasting relationships., • In-depth knowledge of the corporate travel and events market, including trends and client requirements., • Excellent organisational skills, with the ability to manage multiple priorities effectively., • A proactive, client-focused approach, with the ability to anticipate needs and deliver tailored solutions.

Title of the position: Medical Administrator Reports to (which function): Medical Operations & Excellence Manager Purpose of the job (sum up of the main mission in 2 or 3 lines): The Medical Administrator provides comprehensive administrative and operational support to the Global Medical Organization, reporting into the Medical Operations & Excellence Manager. This role plays a critical part in enabling efficient execution of medical activities, with a strong focus on scientific events, training administration, contract management, invoicing and cross-functional coordination with Finance and other stakeholders. The position requires a high level of organizational skill, attention to detail, and the ability to manage multiple priorities in a regulated environment. Main missions and responsibilities + expected results: Accountability 1: Scientific Event (internal and external) Administration Expected result: • Under the oversight of the Medical Event Coordinator and Compliance Lead, coordinate end-to-end administrative support for scientific and medical events, including flight, hotel, restaurant, and ground transportation bookings., • Ensure all event-related arrangements comply with internal policies and applicable compliance requirements., • Maintain accurate records and documentation related to scientific events. Accountability 2: Contract and Vendor Administration Expected result: • Draft and manage contracts for the entire Global Medical Organization, including service agreements, consulting contracts, vendor agreements etc., • Liaise with Legal, and other relevant teams as required to ensure timely review and approval., • Track contract status, renewals, and documentation. Accountability 3: Invoicing Coordination Expected result: • Coordinate invoicing processes in close collaboration with the MedOp Manager, Finance and Accounting teams., • Ensure accurate and timely processing of invoices, POPs, and expense documentation., • Support the MedOp Manager in budget tracking and reconciliation activities related to medical organizational initiatives, events, projects etc. Accountability 4: Training Administration Expected result: • Provide comprehensive administrative support for medical training programs, including planning, scheduling, enrollment, and documentation., • Manage training logistics, materials distribution, material update, attendance tracking, and certification records., • Support onboarding and ongoing training initiatives for Global Medical team members., • Maintain training records in relevant systems and ensure audit readiness with specific attention to GxP related materials., • Support the maintenance of the BH Core Training Portal in collaboration with IT. Accountability 5: Onboarding and Organizational Support Expected result: • Support the onboarding of new Global Medical team members by coordinating system access, training requirements, and administrative setup., • Act as a key point of contact for administrative queries within the department., • Maintain departmental trackers, calendars, and documentation. Accountability 6: Systems and Project Support Expected Result: • Provide administrative support for system implementation and optimization projects (e.g. MI systems, PromoMats, learning platforms etc.)., • Assist with user access management, documentation, training coordination, and data maintenance., • Support change management activities related to new tools and processes. Expected competencies: • Previous experience in an administrative or operations role, preferably within the pharmaceutical, biotech, or life sciences industry., • Experience supporting medical, scientific event and training-related activities., • Familiarity with regulated environments and compliance-driven processes., • Strong coordination experience with Finance, Legal, and cross-functional stakeholders., • Excellent organizational and time-management skills with strong attention to detail., • Ability to manage multiple priorities and deadlines in a fast-paced, global environment., • Strong written and verbal communication skills., • Proficiency in MS Office and experience with enterprise systems (e.g. MI tools, content management or learning systems) is an advantage., • Professional, discreet, and service-oriented mindset

Sales and Customer Service Assistant - Entry Level Opportunity. (Full-time Immediate Starts based in London) Bring your drive, enthusiasm and passion to our clients sales and marketing company and they will give you the best mentoring in the business for you to be a success! They need enthusiastic, ambitious and bubbly people to join their fantastic sales and customer service network in London, to help them expand even further and cope with the client demand! The start of this year was booming and our client would love for YOU to join in their success. What’s involved: • Being the front line of their dynamic sales and customer service network., • Representing some of the well known brands in the UK to customers face to face in event environments in the London area., • Providing cutting edge customer service as standard. Some of the advantages they can provide you with: • A fantastic day rate plus commission earnings with incentives and bonuses for hitting targets., • The opportunities for national and international travel., • Great social calendar., • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities., • An immediate start for the right candidates., • Full product and client guidance., • The opportunity to build your skills and experience from the ground up. The key attributes they are looking for are; • Positive and pro active., • Professional manner and appearance., • High customer service standards., • Strong English speaking skills., • Willingness to travel both nationally and internationally. These are field based; face-to-face opportunities within event environments, and this company is keen for you to make a real success of your new self employed career. All income is from a fantastic day rate plus commission and amazing incentives! Don't miss out. Apply online now! If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, direct sales, field sales, call centre, customer service assistant, sales representative, sales manager, campaign management, events coordinator or any kind of hotel, front of house or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week (Between Mon-Sat) *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

To manage a diverse calendar of events for Racing Breaks and Your Golf Travel, and where required, Premier Golf. Initially, the workload for this role will be split 75% Racing Breaks and 25% Your Golf Travel. You will lead the planning and execution of multiple simultaneous projects to exceed customer expectations while maintaining department objectives regarding revenue, relationship building and growth. This role requires a dedicated professional with experience in event management ideally within the sporting sector, who possesses strong budgeting skills, meticulous organisation and the ability to foster high-level relationships with suppliers and clients. Work with the current Event Manager and Head of Tournaments & Events in designing and implementing a communications plan (customer journey) for all Major tournaments and events. Whether they book 12 months, 6 months, 3 months in advance or the week before, responsibility (along with the support of the Head of Tournament & Events and the Event Operations Coordinator) to ensure all customers feel well looked after and have all of the information they require before travel. Ensure teams are fully briefed on responsibilities prior to events and work with Event Manager and the Head of Tournaments & Events on specific requirements needed for tournaments. This is an exciting opportunity to expand our Events team as Events Manager focussing on event management and working with the current Event Manager and the Head of Events. Attention to details is key! As the world's leading golf travel tour operator and one of the most notable Horse racing travel operators we pride ourselves on being number one and with this in mind, our customers deserve to receive first-class experiences at our Events to match. As an Events Manager with Your Golf Travel and Racing Breaks you will primarily be responsible for assisting and delivering Racing Breaks events for 70% of your time and 30% of your time will be on Your Golf Travel events, YGT golf days, Albatross golf days and company events. Working closely with the Head of Tournaments & Events to ensure all operational and logistical requirements have been accounted for and assisting onsite at all events required. Working closely with the team to ensure all changes and amendments are executed and confirmed. If you have a passion for travel, horse racing and golf, great communication and customer facing skills and an eye for detail then this is the role. Horse racing & Golf experience isn't essential however as you will be communicating about these subjects day to day, an interest will be valuable. This role will require a fair amount of travel both nationally and internationally. Event Specific Responsibilities will include; • Work alongside the current Events Manager and Head of Tournaments & Events with operational plans for onsite elements of itineraries for all Racing Breaks and a selection of Your Golf Travel events such as transfers, ticketing, add ons, hospitality and travel manifests, • Lead with the sending of customer communications, • Lead alongside current Event Manager in day to day operations of the team, • Work closely with the team to ensure excellent fulfilment processes for bookings, confirmations and amendments, • Attend Racing Breaks and Your Golf Travel events where required by the Head of Tournaments & Events Roles to include, but not limited to; 1. Product & Supplier Management • Contract Management - Responsible for managing contracts and relationships with key suppliers including hotels, racecourses, golf venues, transfers and ancillary businesses, • Rate Negotiation - Negotiate rates and commissions to drive the best possible value for the Palatinate Group, • Allocation Oversight - Confirm and manage hotel and ancillary allocations and arrangements for all event itineraries 2. Event Planning & Execution • Tournament Operations - Where required, work with current Event Manager and the Head of Tournaments & Events with operational plans for major global events including Cheltenham, Ascot, The Masters, Solheim Cup, Ryder Cup, Arc de Triomphe and The Open and many more events, • Project Delivery - Create event materials, including project plans, timelines and itineraries, ensuring all events are delivered on time and within budget, • Customer Journey - Lead alongside events team, the customer communications to ensure all guests feel well-looked after and possess all necessary information prior to travel, • Collateral Coordination - Brief the design team to create high-quality invitations, promotional materials and guest information packs 3. Onsite & Team Leadership • Event Attendance - Attend events nationally and internationally to look after guests and lead onsite operations, • Team Management - Manage team onsite at specific events and brief staff on their responsibilities prior to the event start, • Composure - Maintain professional composure and a positive attitude during long, high-pressure, or anti-social working hours 4. Internal Collaboration & Growth • Sales Liaison - Work closely with the sales team to ensure products match customer needs and meet financial forecasts without overselling commitments, • Partnerships - Assist the team to leverage ambassadors, celebrities and media to create high-profile, value-for-money experiences, • Website Maintenance - Responsible for updating the team on commitments so they can maintain the website, including creating new pages, tickets and managing inventory, • Continuous Improvement - Review client feedback and financial expenditure to improve future event delivery and strategic objectives Skills/Abilities; • Flawless attention to detail, excellent written and verbal communication skills, IT and office/G-Suite skills along with a methodical approach, • Excellent prioritisation and time management skills coupled with ability to work under pressure and to tight deadlines, • Highly organised and motivated, • Must have a valid UK driving licence*, • Available to travel around the UK and abroad, • Ability to maintain composure on site, • Excellent G-Suite skills, • Excellent communicator with brilliant personal and team working skills, • Excellent verbal and written communication skills, • Must be extremely punctual and well organised To apply please email Aaron Taylor with your CV and Cover letter.

360 Business Development Manager – US Market (NYC) – SaaS Sales 📍 Hybrid – Shoreditch, London HQ 💰 Competitive package + Uncapped OTE Are you a confident closer who can pick up the phone, build rapport fast, and turn new conversations into revenue? Our client (event-tech SaaS) is expanding across New York City, selling AI-powered products that help venues win more bookings and make smarter decisions. You’ll run a full 360 cycle, make regular trips to New York, and help scale a proven model into the US market. This role will: • Own the full sales cycle — prospect, cold call, pitch, negotiate, and close new venue & hotel accounts across NYC., • Travel to NYC 4–6 times per year for client meetings, pitches, events, and pipeline acceleration (fully expensed)., • Sell high-impact AI-powered SaaS products into hotels, rooftop bars & restaurants, event venues, and unique NYC properties., • Build and manage a healthy pipeline while collaborating with product/marketing to sharpen positioning. This role needs: • Minimum two years closing experience (ideally having progressed from SDR/BDR into a 360 role) within a SaaS or B2B Sales., • Comfort with the full sales cycle from outbound sales including cold calling and objection handling; through to product demos, negotiation and close., • High energy, likeable, confident personality—quick to build trust with New Yorkers., • A proven track record of hitting and exceeding revenue targets., • Bonus: Experience selling into US markets, though this isn't essential. This role offers: • Competitive package: Up to £50k base, plus Uncapped OTE, • Travel to New York: Regular fully expensed trips to NYC (4–6x/year)., • Hybrid working: 3 days in the office, 2 days from home, • Adjusted working hours: EST overlap hours: 10am - 7pm Mon - Thurs & 10am - 5pm Friday., • Enhanced benefits: 28 days’ holiday + public holidays, regular training sessions with guest speakers, free volunteering days, and wellness perks., • Vibrant team culture: Breakfasts, team socials and events, pizza Thursdays, and a collaborative, buzzing Shoreditch office. If you’re a UK-based closer who can work adjusted hours to win business in NYC, and is up for regular trips to the Big Apple - apply now to grow a fast-scaling SaaS product in the US!

Position: Events Manager Location: The National Gallery – Trafalgar Square Salary: up to 45K inclusive of tronc, depending on experience Working hours: 48-hour contract (with flexibility of some evenings and weekends) As Events Manager at Ochre, a fantastic British Bistro inside the National Gallery, you will be responsible for delivering and organising a first-rate events, varying from a 10-person 3-course lunch/dinner to 200-person full-venue hires. You’ll be responsible for booking, planning and coordinating a range of events, ensuring the events team is trained and organised. You’ll also work closely with our Executive Chef, Operations Manager, Head Events Chef and managing and recruiting FOH team when needed for different events. Events Manager responsibilities: • Manage end-to-end event planning for full venue hires and private dining bookings from initial enquiry and site visits through to post-event follow-up., • Drive event sales and revenue growth by responding to enquiries promptly, preparing bespoke proposals, negotiating contracts, and upselling food, beverage, and add-on packages., • Coordinate cross-functional operations by liaising with kitchen, bar, and front-of-house teams to ensure seamless execution of all events and an exceptional guest experience., • Oversee event logistics and compliance, including room layouts, AV requirements, décor coordination, staffing levels, timelines, and health & safety standards., • Build and maintain client relationships, managing corporate accounts, special occasions, and repeat bookings while collecting feedback to continuously improve service and retention. Events Manager requirements: • Proven experience in event management or hospitality sales, preferably within a restaurant, hotel, or venue environment., • Strong sales and negotiation skills, with the ability to convert enquiries into confirmed bookings and maximise revenue through upselling., • Excellent organisational and time-management abilities, capable of managing multiple events simultaneously while maintaining attention to detail., • Outstanding communication and interpersonal skills, confident liaising with clients, suppliers, and internal teams to deliver seamless events., • Flexibility to work evenings and weekends, with the ability to remain calm under pressure in a fast-paced hospitality setting.

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

As Grounds & Gardens Manager, you will ensure our grounds are presented to the highest standard all year round, while delivering a safe, sustainable, and inspiring environment for members, hotel guests, elite sports teams, and event visitors.

As Cluster Sales Manager – Groups & Events – This role is responsible for generating and converting group & events business across both properties, driving occupancy and revenue through corporate, leisure, and event-led segments for Middle Eight & The Gardsman Hotel.

Copthorne Tara Hotel Kensington is looking for a dynamic and commercially minded Meeting and Events & Outlets Manager to lead the operational delivery of meetings, conferences, and events while supporting our vibrant restaurant outlets. Copthorne Tara Hotel Kensington. During quieter event periods,

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

Are you ambitious, commercially driven, and ready to build something meaningful? Siamo Group is expanding, and were looking for a high-performing Recruitment Consultant to join our successfulBirmingham team. Whether your background is temporary, permanent, or dual desk recruitment, if you have at least 12 months experience and a hunger to succeed, we want to hear from you. Why Join Siamo? Siamo Group is an award-winning national recruitment business operating from over 60 locations across the UK. Established in 1984, weve grown into an ISO 9001-accredited organisation recognised as one of the London Stock Exchanges Top 1000 Companies to Inspire Britain. But what truly sets us apart is our people and our progression. What We Offer What We Offer: Uncapped commission structure market-leading earning potential Transparent bonus schemes (temporary & permanent desks) Clear career progression 10 of our leadership team started as Consultants Accredited training programmes via our Ofsted-approved training arm Full employee benefits package Pension scheme & life insurance Additional holidays with service Annual company celebration event (hotel, food & entertainment provided) A genuine, supportive team culture with strong values What Does Success Look Like in This Role? Were not just hiring a recruiter were hiring a future leader. A successful Recruitment Consultant at Siamo demonstrates: ?? Commercial Drive Builds and converts new business opportunities Understands margins, KPIs, and revenue growth Confident negotiating rates and closing deals ?? Target Focus Thrives in a performance-driven environment Consistently achieves (and exceeds) sales and activity targets Manages time effectively to maximise billings ?? Relationship Builder Develops long-term partnerships with clients Delivers exceptional candidate experience Builds strong talent pipelines and networks ?? Organised & Strategic Manages a portfolio of clients and vacancies Prioritises workload in a fast-paced environment Uses CRM systems and recruitment tools effectively ?? Resilient & Tenacious Handles objections professionally Maintains momentum during challenges Stays positive, solutions-focused, and proactive Who Will Thrive Here? Someone with: A strong personality and natural rapport-building ability A passion for people and performance Energy, ambition, and a competitive edge A desire to grow into a Senior Consultant, Manager, and beyond This is more than just a recruitment role its an opportunity to build a long-term career within a business that promotes from within and invests in its people. If you're ready to take your recruitment career to the next level and want to be part of a business that truly rewards performance, apply today For more information call 01530 416 770 or email TPBN1_UKTJ

Conference and Events Operations Manager. Groups & Events Manager - London Marriott Hotel County Hall. Deputy Head of Event Operations (Maternity Cover).

A prestigious hotel in the UK is seeking an Assistant Events Planning Manager to coordinate social and corporate events while ensuring exceptional service. The ideal candidate will possess strong event planning skills and the ability to liaise with clients and operational teams.

A well-known hotel and leisure company in Elstree, UK, is looking for an Assistant M&E Manager to support the operations team in party and event coordination.The ideal candidate should possess a bubbly personality, motivating skills, and the ability to solve problems proactively.Join an exciting env

Cluster Business Development Manager Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off rate for your Friends & Family Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Job: Conduct an agreed amount of sales calls and site inspections to maintain and develop new business. Support Director of Sales in production of daily/ weekly reports Identify Key Competitors and carry out our regular competitor analysis. Prepare and execute specific annual and quarterly sales action plans in conjunction with the Director of Sales. Maintain up-to-date client databases and the CRM system. To participate fully in all sales activities, including sales researching, telesales, sales calls, corporate client entertaining, social events, promotions and FAM entertaining. Identify key competitors and carry out regular competitor analysis, monitoring their performance, rates and sales activity. Maintain existing accounts and generate new business from these accounts as per targets agreed upon. Source and win new corporate, function and special event business for the Hotels. Dependent on business levels within the hotels, you will be required to assist with duties as directed by Management. These duties may include assistance in duties/operations in all areas of the hotel and/or its operation. What You Will Need: Minimum of 3 years experience working in a similar position Previous experience within hotels or a customer service environment Excellent organisation and planning skills Effective communicator Strong leadership skills Be commercially aware with strong analytical skills, be able to understand key business indicators and competitive trends. Sales focused and results driven About Us Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. TPBN1_UKCT

Event Co-ordinator, 12 months Contract: Exciting opportunity for someone looking to move on their events experience with this well established Travel Management company. Paying £30K, working hybrid with their offices in London. Events Co-ordinator, Responsibilities: Managing small meetings and event projects (10-15 guests) Provide support to the Event Manager on larger projects Maintain and develop relationships with clients Events Co-ordinator, Skills Required: Events experience within corporate or hotel/venue background A good problem solver, organised, articulate and self motivated IT Skills - Word, Excel, PowerPoint Additional Information: Paying £30K 12 month fixed term contract Mat cover. Hybrid 3 days in the offices based in London Working Mon - Fri 09.00 - 17.30 Private health To apply for this Event Co-ordinator please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM60546

Food & Beverage Manager - Luxury 5* Hotel - Up To £43,000 + Live In Opportunities Available - East Sussex Areas IMMEDIATE START We are seeking an experienced and driven Food & Beverage Manager to lead the dining and events operations of a luxury hotel in the East Sussex area. This role is responsible for delivering exceptional guest experiences across all food and beverage outlets, as well as overseeing conference and events services, ensuring the highest standards of service, quality, and profitability. The ideal candidate will be a passionate hospitality prdofessional with strong leadership skills, commercial awareness, and a commitment to excellence. Key Responsibilities Operational Management Oversee the daily operations of all food and beverage outlets, including restaurants, bars, lounges, room service, and events. Ensure consistent delivery of high-quality service in line with luxury hospitality standards. Maintain excellent cleanliness, hygiene, and safety practices in compliance with all regulations. Conference & Events Management Oversee all conference, banqueting, and events operations, including corporate meetings, weddings, and private functions. Work closely with the Sales and Events team to ensure seamless planning and execution of all events. Ensure event spaces are set up to the highest standards and meet client specifications. Act as the main operational point of contact for high-profile or large-scale events. Drive revenue through proactive upselling and maximising event opportunities. Team Leadership Recruit, train, and develop a high-performing F&B and events team. Lead by example to inspire a culture of professionalism, teamwork, and guest focus. Manage staff rotas, performance reviews, and ongoing training initiatives. Guest Experience Ensure an outstanding and memorable guest experience across dining and event services. Handle guest and client feedback and complaints promptly and professionally. Work closely with front-of-house and other departments to ensure seamless service delivery. Financial Management Manage budgets, forecasts, and cost controls to maximise profitability across F&B and events. Monitor stock levels, supplier relationships, and procurement processes. Analyse sales performance and implement strategies to drive revenue growth in both restaurant and events business. Menu & Concept Development Collaborate with the Head Chef on menu planning, pricing, and seasonal offerings for both restaurant and event catering. Ensure menus reflect current trends while maintaining the hotel's luxury positioning. Drive innovation in food and beverage offerings, including bespoke event packages and experiences. Requirements Proven experience as a Food & Beverage Manager or senior F&B leader in a luxury hotel or high-end hospitality environment. Strong experience in conference, banqueting, and events operations. Excellent leadership and team management skills. Strong knowledge of food, wine, and beverage service. Financial acumen with experience managing budgets and driving revenue. Exceptional communication and organisational skills. Flexibility to work evenings, weekends, and holidays as required. Desirable Qualifications Hospitality Management qualification or equivalent experience. WSET or similar wine qualification (preferred but not essential). Experience managing weddings and large-scale events. What They Offer Competitive salary package (dependent on experience) Live-in accommodation option Staff meals on duty Career development opportunities within a luxury hospitality environment Employee discounts and benefits Supportive and professional working environment TPBN1_UKCT

Conference & Banqueting Manager - Luxury Hotel Company - Up to £39,000 + Benefits - East Sussex Areas IMMEDIATE START Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability. Key Responsibilities Event Operations Oversee the end-to-end delivery of conferences, banquets, weddings, and private events. Ensure all events are executed to 5-star luxury standards, exceeding guest expectations. Conduct pre-event meetings, function sheet reviews, and operational briefings. Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations. Be present during high-profile events to ensure smooth service delivery. Team Leadership Recruit, train, and develop the Conference & Banqueting team. Lead by example, maintaining a strong presence on the floor. Create rotas in line with forecasted business levels. Conduct regular performance reviews and training sessions. Financial & Commercial Management Manage departmental budgets, payroll costs, and stock control. Maximise revenue opportunities through upselling and efficient resource management. Monitor labour costs in line with business demand. Contribute to annual budgeting and forecasting processes. Guest Experience Build strong relationships with clients, wedding planners, and corporate bookers. Handle guest feedback professionally and proactively resolve any issues. Ensure personalised service for VIP and high-profile events. Health & Safety Ensure full compliance with food safety, licensing laws, and health & safety regulations. Conduct risk assessments for events. Maintain high standards of cleanliness and presentation throughout event spaces. Candidate Profile Essential Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel. Proven track record managing large-scale conferences and luxury weddings. Strong leadership and team development skills. Excellent organisational and time-management abilities. Commercially astute with experience managing budgets. Exceptional communication and interpersonal skills. Flexibility to work evenings, weekends, and public holidays as required. Desirable Degree or diploma in Hospitality Management. Experience within a luxury or boutique hotel environment. Knowledge of event management systems (e.g., Opera, Delphi, or similar). Personal Attributes Impeccable attention to detail. Calm under pressure with excellent problem-solving skills. Passion for luxury hospitality and guest service. Professional appearance and presentation. Proactive and solution-focused mindset. What We Offer Competitive salary Service charge / gratuities Company pension scheme Staff meals on duty Employee discounts Ongoing training and career development opportunities TPBN1_UKCT

Chef de Partie What's in it for you? £38,000 OTE per annum plus service charge and incredible perks and benefits! Holiday allowance starting at 20 days and increasing with length of service up to 27 days 8 bank holidays Excellent service charge added to your salary every month. Professional, award winning learning and development opportunities from day one. Fantastic recommend a friend and family bonus scheme worth up to £600. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community. Access to immediate Employee Assistance Programme, because we care about our employees. Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter). Social and team building events per hotel. Global Employee Appreciation Party, where we get to celebrate our incredible teams. Free meals on duty. Complimentary uniform and dry-cleaning services. We are looking for a passionate and skilled Chef de Partie to join our culinary team. This full-time position reports to the Executive Chef and Head Chef, offering the chance to make a real impact in delivering unforgettable dining experiences in a luxury setting. Location: The Chesterfield Mayfair Employment type: Full Time Working pattern: 5 days across the week The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Chesterfield Mayfair Hotel is a four-star boutique hotel in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as seven different event spaces, a Butlers Restaurant, a Terrace Bar, Stanleys Rooftop Bar, and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink. Key Responsibilities as a Chef de Partie: Deliver exceptional dining experiences for guests, ensuring dishes are of the highest quality. Work closely with the Head Chef in planning menus and preparing food. Follow recipes and presentation standards consistently and precisely. Maintain portion control and minimise waste to uphold profitability and sustainability goals. Monitor food stock levels and ensure product quality aligns with hotel standards and occupancy. Supervise and support junior chefs and kitchen porters in their daily tasks. Mentor team members on Red Carnation culinary standards and creative presentation techniques. What are we looking for? Proven experience working as a Chef de Partie or in a similar role or a luxury hospitality setting. A genuine passion for food and presentation, with a strong eye for detail and a commitment to excellence in every dish. A strong understanding of food safety, hygiene, and allergen procedures, with relevant certifications being an advantage. Excellent organisational and time management skills, ensuring service runs smoothly even during busy periods. The ability to lead and mentor junior kitchen staff, supporting the development of a collaborative and motivated kitchen team. A proactive and adaptable approach, with the flexibility to meet the changing needs of the business and team. The ability to stay calm under pressure, showing resilience and a positive attitude in a dynamic environment. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK TPBN1_UKCT

Conference & Banqueting Manager - Luxury Hotel Company - Up to £39,000 + Benefits - East Sussex Areas + Live In Opportunities IMMEDIATE START Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability. Key Responsibilities Event Operations Oversee the end-to-end delivery of conferences, banquets, weddings, and private events. Ensure all events are executed to 5-star luxury standards, exceeding guest expectations. Conduct pre-event meetings, function sheet reviews, and operational briefings. Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations. Be present during high-profile events to ensure smooth service delivery. Team Leadership Recruit, train, and develop the Conference & Banqueting team. Lead by example, maintaining a strong presence on the floor. Create rotas in line with forecasted business levels. Conduct regular performance reviews and training sessions. Financial & Commercial Management Manage departmental budgets, payroll costs, and stock control. Maximise revenue opportunities through upselling and efficient resource management. Monitor labour costs in line with business demand. Contribute to annual budgeting and forecasting processes. Guest Experience Build strong relationships with clients, wedding planners, and corporate bookers. Handle guest feedback professionally and proactively resolve any issues. Ensure personalised service for VIP and high-profile events. Health & Safety Ensure full compliance with food safety, licensing laws, and health & safety regulations. Conduct risk assessments for events. Maintain high standards of cleanliness and presentation throughout event spaces. Candidate Profile Essential Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel. Proven track record managing large-scale conferences and luxury weddings. Strong leadership and team development skills. Excellent organisational and time-management abilities. Commercially astute with experience managing budgets. Exceptional communication and interpersonal skills. Flexibility to work evenings, weekends, and public holidays as required. Desirable Degree or diploma in Hospitality Management. Experience within a luxury or boutique hotel environment. Knowledge of event management systems (e.g., Opera, Delphi, or similar). Personal Attributes Impeccable attention to detail. Calm under pressure with excellent problem-solving skills. Passion for luxury hospitality and guest service. Professional appearance and presentation. Proactive and solution-focused mindset. What We Offer Competitive salary Service charge / gratuities Company pension scheme Staff meals on duty Employee discounts Ongoing training and career development opportunities TPBN1_UKCT

Assistant Clubhouse Manager | Charming Private Members Club Location: Middlesex / Northwest London / Ruislip area Salary: £32,000 (Based on a 40-hour week) Contract: 1-Year Fixed Term (Starting July/August) Are you a hospitality professional with a passion for high-end service and member relations? We are seeking an Assistant Clubhouse Manager to join a long-standing private members club. This is a key leadership role within the clubhouse, ensuring that members and guests receive a seamless, premium experience across the bar, catering, and event facilities. The Role & Responsibilities Assisting the Clubhouse Manager in the daily running of the bar and catering operations. Acting as a key point of contact for club members, ensuring a high level of personal and professional service. Supporting the planning and execution of club matches, private dinners, and society events. Overseeing cellar management, stock control, and ensuring health and safety/licensing standards are met. Leading and motivating a small, dedicated front-of-house team. The Package Salary: £32,000 per annum. Work-Life Balance: Based on a 40-hour working week Environment: Work in a beautiful, historic setting with a respectful and friendly membership base. Duration: A secure 12-month fixed-term contract starting this Summer (July/August). What We Are Looking For A background in high-end hospitality, ideally within a members club, boutique hotel, or premium restaurant. Someone who understands the nuances of membership service, professional, discreet, and welcoming. Strong knowledge of bar operations, cellar management, and basic F&B administration. A candidate who can commit to a one-year term and start in July/August for the busy summer season. Apply Now Consultant: Bradley Baxendale Job Number: 935620 / INDPUBF&B Job Title: Assistant Clubhouse Manager / Club Steward Job Location: Northwest London / Middlesex / Ruislip Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. TPBN1_UKCT

We have a new opportunity for a Technical Events Manager to join a leading AV provider delivering high-end events within some of Londons most prestigious five-star venues. This is a hands-on role where youll take ownership of the technical planning and on-site delivery of events ranging from executive meetings to large-scale productions, working with premium clients and state-of-the-art equipment. The Technical Events Manager areas of responsibility: Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London teams and sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels Required skills of a Technical Events Manager: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong background in AV / Live events, while managing teams. Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Company Benefits for our Technical Events Manager role: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme TPBN1_UKTJ

Assistant Events Operations Manager Location: Ascot Salary: £36,000 + £3,000 - £4,000 service charge Hours: 40 hours - 5 days out of 7 Join a luxury hospitality brand where people create extraordinary guest experiences. You’ll be part of a collaborative, supportive culture with strong development opportunities, training programmes, and clear career progression. About the Role We are seeking an experienced and motivated Assistant Events Operations Manager to support the smooth running of Events and In-Room Dining operations. You will lead, coach and inspire a team to deliver exceptional, personalised service across a range of guest experiences, from private dining to large-scale events. Assistant Events Operations Key Responsibilities Support day-to-day management of Events & In-Room Dining operations Lead, train and motivate the team to deliver 5-star service standards Oversee event set-up and ensure all spaces meet client specifications Drive guest satisfaction by monitoring service quality and acting on feedback Manage staffing levels, rotas, and daily briefings Control stock, costs, payroll, and departmental expenses Maintain high standards of cleanliness, organisation, and presentation Collaborate with Events, Sales, and Culinary teams Support team development through training, coaching, and performance reviewsAbout You Previous experience in a similar role within a 5-star hotel or luxury environment Strong leadership and team management skills Excellent communication and guest service skills Good food & beverage knowledge Commercial awareness and problem-solving ability Passion for delivering exceptional guest experiences

We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1–2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel’s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): * Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. * Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. * Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. * Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. * Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. * Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. * Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: * Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. * To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. * Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. * Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. * Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. * Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. * Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. * Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. * To ensure meeting and event space is tidy and presentable before taking clients into for appointments * Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved * Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. * Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. * To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. * To manage are respond to clients’ emails, calls and feedback in a timely and professional manner. * Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. * Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel’s sales strategy. * Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition up to 20%. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

At the corner of the market, centrally located in the heart of Greenwich, The Admiral Hardy is your ideal British pub, bar and event space, catering to families, tourists and students alike. The site hosts two separate events spaces and a spacious pub as well as a 7 bedroom hotel. Role Overview: As the Assistant General Manager, youll play a vital role in daily operations, team leadership, and customer satisfaction. Working closely with the General Manager, youll help oversee all aspects of the pub/restaurant, from ensuring high-quality service to supporting team development. Youll lead by example, maintain high standards, and ensure that both staff and guests feel valued and engaged. Key Responsibilities: Operational Support: Assist the General Manager in all daily operations, including opening/closing procedures, cash handling, and inventory management. Staff Supervision: Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews. Customer Experience: Ensure an outstanding customer experience, proactively addressing any issues and building strong relationships with regular guests. Quality Assurance: Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency. Compliance: Ensure health, safety, and licensing regulations are strictly adhered to. Financial Oversight: Assist in managing budgets, monitoring expenses, and achieving financial targets; support in analyzing performance data to optimize operations. Qualifications: Proven experience in a managerial role within a pub, restaurant, or hospitality environment. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of health, safety, and food hygiene standards. Flexibility to work evenings, weekends, and holidays as needed. A passion for delivering outstanding customer service and a positive guest experience. What We Offer: a discretionary bonus scheme paid out weekly based on the site KPI's our annual team party 48 hour contract and a commitment for a good work/life balance 50% off food and 20% off drink in all our venues and the usual - pension and team meals great progression opportunities within the company If youre passionate about hospitality and ready to bring your skills to a dynamic and welcoming pub/restaurant, wed love to hear from you! TPBN1_UKCT

Why Join Apex Hotels ? You'll receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties. Assist your F&B Manager in the Delivery of outlet profit targets: By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints Ensuring engaging upselling techniques are implemented in order to increase sales Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy Collaborative work with the events department Review of all feedback post Private Dining & Events functions Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value. Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds Ensure private dining rooms are always set to the highest standards meet and greet event organisers and guests to ensure all needs are taken care of Starting the Journey On your first day you'll begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we're looking for a Private Dining & Events Manager who: Provide clear and influencing communicator able to interact at all levels Loves great customer service and an eye for standards Possesses a sales, service and profit driven mentality Builds and develops a guest centric team Experience at management level in the Food/Bar service sector. In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service. The ability to lead and motivate a team of Supervisors and Assistants in service delivery. Previous experience in recruitment, coaching, training and performance management of staff. Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 29 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, youll also receive Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover We encourage you to bring your true self to work. Well provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, theres a place here for you. We have one ask - that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you, click apply, we look forward to hearing from you ! TPBN1_UKCT

An exciting opportunity has arisen for an experienced full-time Receptionist to join House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park. Why join the Wiltons team? • Offering approx. £15.40 to £17.50 per hour plus yearly bonus - Approx. 40 hours a week Monday to Saturday with 2 days off flexible shifts - The restaurant is closed on Saturday lunches, Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays - 28 days holidays (inc. bank holidays) + additional days given for years of service - Training & development opportunities including company funded courses - Career progression planning with platform Flow Hospitality - Growth opportunities within both restaurants in the company - To celebrate you passing probation you will be offered a Complimentary meal for 2 - 50% discount in each restaurant within the group (Francos and Wiltons) - Company pension scheme & Company sickness pay - Uniforms provided and laundered - Delicious meals whilst on duty - Recommend a friend Scheme - Employee of the month and the year rewards - Annual staff party Who are we? Since Wiltons was established in 1742, it has consistently enjoyed a reputation as the epitome of fine British dining in London. Located on Jermyn Street between Green Park and Piccadilly, Wiltons is a family-owned restaurant with a sister venue: Francos also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. Wiltons combines a modern philosophy on service with all that is traditionally British to create the perfect dining experience. The atmosphere is perfectly matched with the immaculately prepared wild fish, shellfish, and game in season and meat dishes sourced from the finest farms. The restaurant compromises of a bar area, a main dining room divided in 3 sections and a Private Dining room named the Jimmy Marks Room that can also be used as additional seating for the restaurant. Wiltons is open for lunch and dinner from Monday to Friday and dinner on Saturdays. For more information, please visit our website. What can you bring to the team? • Previous Experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service - Welcoming and escorting guests to their tables - Answering phone calls, making & cancelling reservations - Assisting with the daily a la carte menu and event menus by liaising with Head Chef and Events Assistant - Responding to email requests and enquiries - Build relationships with the local Hotel concierges & regular guests - Fluent in written and spoken English - Exceptional customer service skills and telephone manner - Excellent communicator and organisational skills - Able to work under pressure - Real pride & passion for what you do, with the ability to build long term relationships with our regular guests - Having previously worked with Sevenrooms, OpenTable, Quandoo, The Fork - Motivation, commitment, success orientated with a can do attitude - Enthusiasm, drive & desire to learn - Knowledge of Point of Sale software Squirrel would be beneficial Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion. TPBN1_UKCT

Assistant Clubhouse Manager | Charming Private Members Club Location: Middlesex / Northwest London / Ruislip area Salary: £32,000 (Based on a 40-hour week) Contract: 1-Year Fixed Term (Starting July/August) Are you a hospitality professional with a passion for high-end service and member relations? We are seeking an Assistant Clubhouse Manager to join a long-standing private members club. This is a key leadership role within the clubhouse, ensuring that members and guests receive a seamless, premium experience across the bar, catering, and event facilities. The Role & Responsibilities Assisting the Clubhouse Manager in the daily running of the bar and catering operations. Acting as a key point of contact for club members, ensuring a high level of personal and professional service. Supporting the planning and execution of club matches, private dinners, and society events. Overseeing cellar management, stock control, and ensuring health and safety/licensing standards are met. Leading and motivating a small, dedicated front-of-house team. The Package Salary: £32,000 per annum. Work-Life Balance: Based on a 40-hour working week Environment: Work in a beautiful, historic setting with a respectful and friendly membership base. Duration: A secure 12-month fixed-term contract starting this Summer (July/August). What We Are Looking For A background in high-end hospitality, ideally within a members club, boutique hotel, or premium restaurant. Someone who understands the nuances of membership service, professional, discreet, and welcoming. Strong knowledge of bar operations, cellar management, and basic F&B administration. A candidate who can commit to a one-year term and start in July/August for the busy summer season. Apply Now Consultant: Bradley Baxendale Job Number: (phone number removed) / INDPUBF&B Job Title: Assistant Clubhouse Manager / Club Steward Job Location: Northwest London / Middlesex / Ruislip Platinum Recruitment is acting as an Employment Agency in relation to this vacancy