Reception manager jobs in United Kingdom

We have an exciting opportunity for a fabulous individual who is looking to develop their Reception experience with a focus on managing meeting room and events. We are looking for someone who: - Has a passion and talent for delivering exceptional client experiences through their warm demeanour. - A great communicator with a natural flair for striking up conversation. - Is proactive and resourceful in finding solutions and answers. - Can multi-task and juggle a few things at once. - Gets a buzz from taking care of people and services. - Is confident with technology. - Has excellent attention to detail and personal presentation. - Has experience working with booking systems with the ability to see opportunities for maximising space. - A team player who can build partnerships with colleagues in other departments. What's involved? You will become part of a wonderful team in a beautiful, fast paced, professional media environment. This is an agile and active role as you will be required to book and support all meetings and events. You will be moving around welcoming, engaging, supporting and managing the space. You will be responsible for creating a fantastic experience for all staff and their guests. Flexibility, ownership and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything including reception, AV and meeting rooms. Your role will be: - Being the professional and vibrant ambassador for all customers, those who work there, those who pop-in, and those on the end of a phone or email. - Proactively manage whatever the day brings from meeting room and event management to maintenance assistance, being flexible to try anything new. - Taking ownership of the space including meeting rooms and event spaces, and break-out spaces working with the wider service partners for seamless delivery. - Building relationships with your customers and being curious about doing things smarter or better. - Supporting your colleagues and customers with ideas and projects. Finer Details: £31, 000 40 hours per week, Monday to Friday, 8am to 5pm 25 days holiday Learning & development Career progression in a growing business Uniform

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

Job Title: Legal Receptionist Location: London Job Type: Full-Time Experience Required: Minimum 2 Years Qualification: LLB (Bachelor of Laws) Languages Preferred: Candidates who can speak Urdu, Hindi, or Punjabi will be given preference. About the Role: We are a well-established law firm seeking a professional and organized Receptionist with a legal background to join our team. The ideal candidate must hold an LLB degree and have a minimum of 2 years of experience working in a legal environment. Key Responsibilities: Greet and assist clients, visitors, and callers in a professional manner Manage front desk activities including answering calls, scheduling appointments, and handling inquiries Maintain client records and manage incoming/outgoing correspondence Support legal staff with administrative duties as required Ensure the reception area is tidy and presentable Requirements: LLB degree (mandatory) Minimum 2 years of experience in a legal or law firm setting Strong communication and interpersonal skills Proficiency in MS Office and legal documentation Ability to handle sensitive information with confidentiality Why Join Us? Opportunity to work in a professional legal environment Growth and development within a reputable law firm Supportive and collaborative team culture

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Maître D’ at Roe, you will be the face of our restaurant, ensuring a seamless and exceptional guest experience from arrival to departure. You will manage reservations, and uphold the highest service standards. With a warm and professional presence, you will create a welcoming atmosphere while overseeing guest flow, optimizing table management, and handling VIP clientele with discretion. Key Responsibilities: - Oversee reception operations to ensure a flawless guest experience. - Lead, train, and mentor the front-of-house team, maintaining world-class service standards. - Manage reservations, seating arrangements, and guest flow efficiently. - Provide personalized service to VIP guests and high-profile clientele. - Address and resolve guest concerns swiftly and professionally. - Collaborate with the Reception Manager and front-of-house teams to refine operations. - Maintain an organized, welcoming, and professional reception area. About You: - Proven experience as a Maître D’, Assistant Reception Manager, or Senior Receptionist in a high-end, fast-paced hospitality setting. - Strong leadership skills with a passion for delivering outstanding guest experiences. - Exceptional organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive and solution-driven mindset with a keen eye for detail. - Ability to remain composed under pressure while leading a team. - Proficiency in using the Seven Rooms booking system (preferred). ** ** The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

🚨 NEW OPENING ALERT! 🚨 We are building a NEW SUPER SQUADRA for our new opening CIRCOLO POPOLARE in MANCHESTER. We are looking for a superstar RECEPTIONIST SUPERVISOR on our team - are you up for the challenge? 💪🏼 Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! 🍝 Join our amazing team as our Reception Supervisor! 🚀 YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don’t always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. ⭐ YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings 🍕 OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! 😁 BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: - Oversee and manage the reception team, ensuring smooth guest arrivals and departures. - Handle reservations, seating arrangements, and guest flow to optimize the dining experience. - Train and mentor junior receptionists, maintaining high standards of service. - Manage phone and email inquiries, assisting with bookings and special requests. - Work closely with front-of-house and management teams to ensure seamless operations. - Maintain an organized and welcoming reception area. About you: - Previous experience as a Senior Receptionist or in a similar leadership role within hospitality. - Exceptional customer service, communication, and organizational skills. - Ability to multitask and remain calm under pressure. - A team player with leadership qualities and a proactive attitude. - Strong attention to detail and problem-solving skills. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Job Title: Legal Receptionist Location: London Job Type: Full-Time Experience Required: Minimum 2 Years Qualification: LLB (Bachelor of Laws) Languages Preferred: Candidates who can speak Urdu, Hindi, or Punjabi will be given preference. About the Role: We are a well-established law firm seeking a professional and organized Receptionist with a legal background to join our team. The ideal candidate must hold an LLB degree and have a minimum of 2 years of experience working in a legal environment. Key Responsibilities: Greet and assist clients, visitors, and callers in a professional manner Manage front desk activities including answering calls, scheduling appointments, and handling inquiries Maintain client records and manage incoming/outgoing correspondence Support legal staff with administrative duties as required Ensure the reception area is tidy and presentable Requirements: LLB degree (mandatory) Minimum 2 years of experience in a legal or law firm setting Strong communication and interpersonal skills Proficiency in MS Office and legal documentation Ability to handle sensitive information with confidentiality Why Join Us? Opportunity to work in a professional legal environment Growth and development within a reputable law firm Supportive and collaborative team culture

Come and join our amazing team at Travelodge Royal Scot as a Ground Floor Team Member on a Part-time Contract to be part of a Fun, Energetic and family feel team. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be preparing, promoting and upselling food and drink, so you’ll be making the food in the kitchens, serving drinks behind the bar, taking orders and generally cleaning down in the bar and kitchen areas ! If you feel you would enjoy a Reception, Kitchen,BarCafe,Night role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.

GAZETTE RESTAURANTS GROUP - Battersea branch Our company incorporates 6 restaurants and a vibrant catering operations, we are currently recruiting Assistant managers for our Battersea venue. If you love hospitality as much as we do and if a new challenge is what you are looking for then we would like to hear from you. We are looking for committed and hands-on individuals, willing to provide the best of their skills and contribute to the growth of the company and their team. Experience in a supervisor role is essential for the position as you will have to ensure the smooth running of operations in the restaurant. Duties to include: service supervision, hands on service, potential bartending duties, delivery reception, cleaning duties ad hoc You need to be eligible to work in the UK.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Breakfast Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Join the Team at Nest, Bishopsgate - Host Opportunity Are you ready to experience something different? Urban Pubs and Bars is seeking an experienced Host for our stunning venue, Nest in Bishopsgate. We’re looking for a proactive, driven individual with a bubbly personality and a knack for sales. Key Responsibilities: Reservations Management: Handle bookings, process payments, and manage pre-orders with efficiency and accuracy. Table Planning: Arrange the seating plan and provide clear, concise briefings to the team to ensure smooth service. Guest Reception: Offer a warm and welcoming experience by greeting guests upon arrival and assisting with any inquiries. Sales Initiatives: Take the lead on proactive sales efforts to maximize reservations and enhance the guest experience. Business Development: Establish and cultivate new business connections to drive venue growth and community engagement. Social Media Support: Assist in managing social media channels to boost the venue's online presence and attract new clientele. If you have a passion for hospitality, love creating memorable experiences, and have a flair for building connections, we want to hear from you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour

Join our team as Night Receptionist! Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night. About us: Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors. Please find below few of our employees’ benefit: Meals on duty Employee discounts Dry cleaning Services Company pension scheme Upsell commission allocation. Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family We are a London Living Wage Certified Employer Duties and responsibilities: Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent Reporting to: Night Manager. · To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week. · Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction. · To help in the safe evacuation of guests in the event of a fire and other health and safety critical events. · To assist with all duty manager tasks during the night hours. · To help set up for the following day’s events and service. · Achieve positive outcomes from Guest queries in a timely and efficient manner. · Ensure an efficient reception experience for Guests, including check in/out. · Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Required skills and qualifications · Previous experience in a customer service or hospitality role preferred. · Excellent communication and interpersonal skills · Strong problem-solving abilities · Proficiency in basic computer applications · Flexibility to work night shifts, including weekends and holidays. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are looking forward welcoming you in our Team!

Job Title: Hostess Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage reservations and coordinate seating arrangements efficiently. - Present menus and provide initial information about our offerings. - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 21 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - ⁠COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline:  15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.

Come and join our amazing team at Travelodge Farringdon as a Ground Floor Team Member on a Part Time contract 2 days, be part of a Fun, Energetic and family feel team. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be preparing, promoting and upselling food and drink, so you’ll be making the food in the kitchens, serving drinks behind the bar, taking orders and generally cleaning down in the bar and kitchen areas ! If you feel you would enjoy a Reception, Kitchen,BarCafe,Night role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.

About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Southwark. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

About Us Anytime Fitness Harringay is a brand-new, vibrant, community-focused gym where members feel supported, motivated, and part of something special. We pride ourselves on delivering a welcoming and professional environment where both staff and members can thrive. We’re currently looking for an enthusiastic Fitness Consultant to join our dynamic team. ⸻ Key Responsibilities • Deliver high-quality personal training sessions tailored to individual member goals • Engage new and existing members through consultations and gym floor interaction • Use Clubwise software for client bookings, member management, and reporting • Carry out administrative duties including reception cover, scheduling, and member queries • Contribute to sales activity by promoting PT packages, gym memberships, and other services • Support the team during evening and weekend shifts • Maintain a clean, professional, and positive environment on the gym floor, the members lobby and the changing rooms ⸻ What We’re Looking For • Level 3 Personal Training qualification • Experience using Clubwise is vital • Strong administration skills and attention to detail • Confidence in sales and customer interaction • Friendly, approachable, and professional attitude • Must be available for regular evening and weekend shifts ⸻ What We Offer • A positive, team-oriented work culture • Opportunities to grow your PT client base • Commission opportunities on sales • Ongoing support and development • Free gym membership and staff benefits ⸻ Excited to help people reach their goals and build a strong client base in a growing club? Apply now with your CV and a short cover note explaining why you’d be a great fit for the team at Anytime Fitness Harringay.

Radio Rooftop are looking for an experienced Host/Hostess to join our Reservations and Reception team in the 5* venue above the ME Hotel. KEY ACCOUNTABILITIES & RESPONSIBILITIES To greet customer and identify their reservations. To co-ordinate bookings and ensure proper table rotation. Maximise table efficiencies through table allocation and turning tables · Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. · Collaborate with and support other staff members to ensure efficient venue operations. · Guide guests to their assigned tables. · Contribute to a positive and welcoming atmosphere for all guests. · Address customer concerns and resolve complaints in a professional and timely manner. · Perform opening and closing duties, including table setup, cleaning, and inventory management. Open Table (or other reservations system) experience is an advantage

KPA Enterprises are an expanding Property Management Company located across the Midlands. Currently controlling 40+ HMO Rooms. Location varies between Wolverhampton, Dudley, and Birmingham. Role includes; •Standard and/or Deep Cleaning Communal Areas such as Receptions, Kitchens, Bathrooms, Hallways •End of Tenancy Cleans •Waste Removal •Inspections And more. Prior Experience is needed, minimum of 1 Year. This can be Residential or Commercial. The Candidate must be able to Drive. Candidates will supply their own Uniform, and Cleaning Supplies.

Come and join our amazing team at Travelodge Fort William as a Reception Team Member on a Full/Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ Opportunity to earn more through our Team member incentive schemes We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be to welcome the guests to the hotel, checking them in, doing cash and banking procedures, regular fire & safety walks and even helping the wider teams when needed. If you feel you would enjoy a Reception role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.

We are seeking a versatile and dynamic individual to join our team at Rosemay Boutique Hotel. This role involves responsibilities in Front Office, Café Serving, and Housekeeping. If you're someone who enjoys variety and providing excellent customer service, this could be the perfect opportunity for you. Key Responsibilities: Front Office: Managing guest check-ins/outs, answering inquiries, and handling reservations. Café Serving: Assisting in the café by serving breakfast and light meals to our guests. Housekeeping: Ensuring guest rooms and common areas are clean, tidy, and well-maintained. Key Skills Required: Customer Service: A warm and welcoming approach with excellent communication skills to ensure guest satisfaction. Previous working experience in the hotel is desirable Multitasking: Ability to handle different tasks efficiently, from reception duties to serving in the café and housekeeping. Attention to Detail: Ensuring rooms are impeccably clean, café services run smoothly, and guest experiences are memorable. Teamwork: Comfortable working with a small, close-knit team across departments. Adaptability: Flexibility to work in various roles as required, with shift hours across mornings, afternoons, and weekends. Requirements: Previous hotel / hospitality experience in Front Office, Café/Restaurant service, and Housekeeping roles. Friendly, professional demeanour with a positive attitude. Flexibility to work various shifts, including weekends and holidays. Why Join Us? Be part of a boutique hotel with a friendly and supportive team. Gain experience across different departments, building a variety of skills. Competitive part-time salary and staff benefits. To apply, please submit your CV and a brief cover letter explaining why you’re the perfect fit for this role.

KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To coordinated the bookings and ensure proper table rotation. - Invite customers to wait for their table to be ready at the bar. - To be dressed in a suitable outfit and that the appearance enhances the image of the venue. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - That he / she knows that basic service rules and help in service if she asked to. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer complaints satisfactorily by calling the Floor Manager. - To be continually aware of, and maintain the highest standards of personal hygiene and dress. - To ensure a team spirit and a working discipline. - To do the host stand set up according to the manual. - To answer telephone calls promptly. - To ensure a careful handling of all restaurant materials. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Opentable (or other reservations system) experiance is an advantage

As the first face our patients see, you will play a crucial role in ensuring a smooth and welcoming experience. Your responsibilities include: ✔ Greeting patients and assisting with check-in/check-out ✔ Scheduling and managing appointments efficiently ✔ Handling phone inquiries and emails with professionalism ✔ Managing patient records and processing referrals ✔ Processing payments and invoices ✔ Maintaining a tidy and welcoming reception area

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required

Restaurant Receptionist required Monday to Friday for our family run restaurant and bar in London EC4. We are looking for someone to fit into our team and work alongside the managers, assisting in the smooth running of the business. General reception duties to include using our Opentable System, administrative tasks, taking care of customers and assisting in all areas of the restaurant. Experience in a similar position would be advantageous. Hours to be Monday to Friday approx 9 – 5, (two of these days working until 7.00pm normally Tuesday and Thursday). Salary will be in the region of £35,000 pa including tronc dependent on experience. Please note this will be paid as hourly pay of £12.00 plus an hourly pay of tronc at approx £5.00 per hour. Monthly pay. Pension 28 days holiday Meal on duty

Are you a passionate nail technician? ✔ Yes If you said yes, then we know you deserve more! This is what is waiting for you at Salon Mari Chiswick ... ✅Hourly pay starting FROM £13 ✅Full reception support – so you can focus on what you love doing most ✅ Earn sales commission of 40% when reached targets ✅ Work with the Salon Manager to determine the best work-life balance for YOU ✅ FREE services worth £75 Self-employment options available APPLY TO JOIN US - with couple of lovely words about yourself and 5 photos of your work (client hands). Vacancy ends on 14th April 2025 We need you to have these qualities. • Gel Manicure and Pedicure + E-file qualification, • highly energetic and positive, • you have a desire to improve your skills, • prepared to help clients with products Looking forward to hearing from you!

Are you a passionate and skilled Beauty Therapist looking for a rewarding role? Faith’s Hair & Holistics is seeking a talented professional to join our friendly team! About the Role: We are looking for someone who loves delivering high-quality treatments while creating a relaxing and rejuvenating experience for our clients. This role is perfect for a therapist who enjoys working in a holistic environment with vegan, organic, and cruelty-free products. What You’ll Do: Provide a range of beauty treatments, including facials, massages, waxing, lash & brow services, manicures & pedicures. Offer expert skincare and wellness advice tailored to each client Ensure a warm, welcoming, and professional atmosphere Maintain high hygiene and treatment standards. Carry out reception duties of booking in clients and taking payments Assist in the creation and management of engaging social media content What We’re Looking For: - Qualified Beauty Therapist or Student Studying (NVQ Level 2/3 or equivalent) - Trained or Training in Gel polish services. - A friendly and professional attitude with excellent customer service skills - The required hours must include availability on Saturdays and 1 evening a week. What We Offer: - Weekly Pay every Monday - 10% commission all products sold paid to you every week - Be part of a supportive growing team in a positive work environment. - Opportunities for training and career growth - A loyal and growing client base - Choice of Paid hourly rate or Self employed % of earnings options available - If you love all things beauty, wellness we will Love to hear from you!

We are looking for a fabulous Nail technician for our upscale beauty salon in Bayswater, Fyre Beauty Lounge Job description - Welcoming and greeting customers -Perform all aspects of Nail treatments as Japanese, Russian and Classic Manicures & Pedicures, Shellac Manicures & Pedicures, Geloverlays and Extensions (Gel, Polygel, Apres) Nail arts. We don't use acrylics , only Gel !! -Personalised recommendations for treatments & retail products -Retail of Products and Treatments -Keeping work station and tools up to a high standard of cleanliness and strict sterilisation routine between clients. -Ensure the safety and well being of all clients at all times -Provide a friendly and efficient service to all customers / guests at all times, providing a high standard of customer service - Answering the phone in reception when available -Managing online booking systems and keeping bookings up to date when available - Re-booking of clients when available -Taking payments when available Key Skill & Person Specification: -Good English language skills -Immaculate and professional appearance -Fully trained and Qualified -Friendly but professional approach to customers -Experience and passion for Beautiful nails, manicures, pedicures, Extensions and overlays with gel tips or forms made with gel , experience with PolyGel, Russian manicure is an advantage -Fantasy and creativity for Nail-art -Good knowledge of different type of Nail and Skin treatments -Passion for the latest products and techniques -Good Retail stills -Friendly, sociable individual and one of a teachable spirit -Motivated to earn more money -Service minded , team player -Good time management , Calm under pressure -High standard of customer service Desirable Skills (but not essential): - Ability to do other beauty treatments (Beauty, PMU, Lashes, Hair) Benefits & Rewards: -Monthly treatment allowance to use in store (Free treatments) -Comission upon reaching set monthly targets -Comission on retails and Package sales -Regular staff partys and Pizza nights in to relax and build a better team Expected start date: -ASAP Job Types: -Full-time, Permanent, Part-time, Self-employed, Salary: -£11 - £15 /h (depends on experience and knowledge )

Wedding & Events Coordinator – Ponden Mill Weddings Ltd Location: West Yorkshire (near Haworth) Ponden Mill Weddings Ltd is a well-established wedding venue set in the heart of West Yorkshire, near the picturesque village of Haworth. Housed in a beautifully restored 1791 cotton mill, surrounded by stunning countryside and nestled alongside a river, Ponden Mill offers breath-taking outdoor spaces for couples to enjoy on their special day. We are owner-managers dedicated to growing our business, and as part of this expansion, we are seeking an experienced and innovative Wedding & Events Coordinator. We are looking for someone who shares our passion for creating seamless, unforgettable wedding experiences—not just on the big day, but throughout the entire planning journey. About the Role As a Wedding & Events Coordinator, you will play a crucial role in ensuring that each couple’s experience with us is positive, proactive, and stress-free. From the initial enquiry to the final moments of their wedding day, you will be the primary point of contact, offering support, guidance, and expertise. Key Responsibilities - Client Relations & Bookings: - Responding to enquiries from our website and external advertising platforms (Hitched, UK Bride, Bridebook, etc.). - Maintaining and updating these platforms with fresh content and photographs. - Scheduling and conducting venue viewings, securing bookings, and guiding couples through the planning process. Event Planning & Coordination: - Managing all communications with couples, including timelines, planning calls, emails, and diary management. - Organising open days and other events such as supper clubs. - Overseeing wedding day setup and coordination, ensuring smooth execution by liaising with suppliers, registrars, and staff. - Creating and distributing staff rotas for wedding days. - Collaborating with the kitchen team to coordinate catering requirements and wedding day timelines. - Managing bar stock and ensuring drinks service aligns with the agreed schedule (e.g., reception drinks, toasts). Sales & Business Growth: - Utilising upselling techniques to enhance wedding packages and increase revenue in line with agreed KPIs. - Working towards realistic sales targets as part of our business growth plan, with generous commission incentives for meeting goals. - Collaborating with the business owners to continuously review and improve all aspects of our services. What We’re Looking For: - Previous experience in wedding/ event coordination. - Strong organisational and time-management skills. - Excellent communication and customer service abilities. - A proactive and detail-oriented approach to event planning. - Ability to work independently as well as part of a team. - Confidence in managing multiple events and liaising with vendors and suppliers. - Sales experience with a focus on meeting targets and upselling. - Flexibility to work evenings and weekends as required for weddings and events. What We Offer: - Competitive salary with a generous commission structure. - The opportunity to work in a truly unique and picturesque venue. - A dynamic and supportive team environment - The chance to play a key role in an exciting phase of business growth. If you’re passionate about creating unforgettable wedding experiences and want to be part of a growing business, we’d love to hear from you! To Apply: Please send your CV and a cover letter outlining your experience and why you’d be a great fit for Ponden Mill Weddings Ltd.