Trabajos hospital receptionist en Reino Unido

Receptionist - ROKA Mayfair ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Receptionist to join our vibrant team at ROKA Mayfair. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Receptionists are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Receptionist You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as a Receptionist in a premium, high-volume restaurant environment, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

Senior Receptionist - Ambassadors Clubhouse Salary - up to £17 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors ClubHouse are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. Ambassadors Clubhouse is the UK’s first Punjabi restaurant to hold a Michelin star. The Position As Senior Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;, • Effectively managing reservations and walk-ins to maximise covers during service;, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

We believe this represents an excellent opportunity to: (1) Work in a Kensington/Chelsea hostel/hotel (2) Gain a highly respected vocational qualification: You must be willing to be considered to be take on as an Apprentice and work and study at the same time. WORK Your duties as a Main Receptionist would include: • Checking in/out guests and dealing with their queries, • Taking payments, • Processing bookings, • Checking and correcting any room/bed availability errors, • Managing the housekeeping team, • Ensuring the smooth and optimal functioning of the hostel You'd be doing 4 night shifts per week 7pm-7am. STUDY / HOSPITALITY QUALIFICATION You would study towards a Hospitality Team Member Apprenticeship Level 2. This is a 12 month course which we will pay for and will pay you to do 3 hours study per week – outside of your working hours. Remuneration Package For this role we offer a comprehensive live-in package which allows travellers to parachute easily into London life comprising: • Starting pay will be at least the minimum wage for an apprentice and will be dependent on your skills and experience. For the 4 shifts per week you can expect to earn at least £1,200 per month plus free accomodation and free breakfast and dinner., • monthly bonus for excellence behaviours / going above and beyond, • accommodation in a staff dormitory (of course you can opt not to live in the hostel);, • use of laundry facilities (to wash and dry your clothes and bed linen);, • free breakfast and free dinner (which you'd help cook once per week!), • free fast wifi, • there is also free food available at other times to e.g. cook lunch/snacks. This includes basic foodstuffs such as bread, milk, pasta, rice etc If there's anything else you want ordered that you eat then as long as its reasonable and basic we'll buy it. You will improve: • your communication skills, • your team-working skills, • your social skills and confidence, • gain managerial experience in the hospitality environment And you'll get to explore London living on one of the best areas - Kensington and Chelsea. You'll make friends for life in the hostel too.

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;, • Effectively managing reservations and walk-ins to maximise covers during service;, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Receptionist to join our team at 5 Hertford Street. Why work with us as a Receptionist? · Salary of £36,000 per annum · 33 days' holiday, including bank holidays · Private medical and dental insurance with BUPA · Discounted gym membership and wellbeing benefits · Employee Assistance Programme and retail discounts · Cycle to Work scheme and eyecare vouchers · £1,000 Recommend a Friend bonus · Complimentary meals on duty · And much more Working Hours: · Breakfast shifts from 6:30am-3:30pm · 5 days per week (Tuesday- Saturday) with Saturdays off in rotation · The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: · Welcome members and their guests in a warm, friendly, and professional manner. · Deliver courteous, efficient, and attentive service at all times, ensuring the highest standards of member experience. · Answer telephone calls, manage bookings, and respond to general enquiries promptly and professionally. What are we looking for? • Significant experience in a similar position is essential, • Excellent communication skills, with the ability to work effectively as part of a team., • Highly organised with strong attention to detail If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street, then apply by forwarding your up-to-date CV together with a covering letter.

Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Senior Receptionist at Roe, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: • Oversee and manage the reception team, ensuring smooth guest arrivals and departures., • Handle reservations, seating arrangements, and guest flow to optimize the dining experience., • Train and mentor junior receptionists, maintaining high standards of service., • Manage phone and email inquiries, assisting with bookings and special requests., • Work closely with front-of-house and management teams to ensure seamless operations., • Maintain an organized and welcoming reception area. About you: • Previous experience as a Senior Receptionist or in a similar leadership role within hospitality., • Exceptional customer service, communication, and organizational skills., • Ability to multitask and remain calm under pressure., • A team player with leadership qualities and a proactive attitude., • Strong attention to detail and problem-solving skills., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

RECEPTIONIST Behind the striking interiors and vibrant atmosphere of The Ivy Asia St Paul's is a destination where exceptional service, unforgettable dining experiences, and warm hospitality come together. We are looking for a friendly, confident, and enthusiastic Receptionist to join our dynamic and supportive team. As the first point of contact for our guests, you'll play an essential role in creating a warm, professional, and memorable first impression while ensuring the reception runs smoothly throughout service. Benefits & Rewards • 50% staff discount for you and up to 3 friends when dining in our restaurants., • Staff meals during every shift with 70% off dishes from our menu, so you can enjoy the same quality food we proudly serve our guests., • Celebrate your career anniversaries with a gift voucher to dine in our restaurants., • "Refer a Friend" bonus scheme., • Career development and training opportunities, including apprenticeships., • Additional holiday allowance for length of service, with up to 5 extra days after 5 years., • Your birthday off – guaranteed!, • Cycle to Work Scheme., • Discounts on gym memberships and access to savings across hundreds of retailers, entertainment, travel, and wellbeing services. The Role As a Receptionist, you'll ensure every guest receives a warm, genuine, and professional welcome from the moment they arrive. You'll manage reservations, answer guest enquiries, and work closely with the restaurant team to ensure a seamless guest experience. Your responsibilities will include: • Welcoming guests with confidence, warmth, and professionalism., • Managing reservations and guest enquiries in person, over the phone, and online., • Coordinating seating plans with the restaurant team to maximise the guest experience., • Maintaining an organised and welcoming reception area., • Assisting guests with any requests or questions throughout their visit., • Supporting the team to ensure smooth and efficient service. About You You have a passion for hospitality and enjoy making people feel welcome. You're organised, approachable, and thrive in a busy environment while maintaining a calm and professional manner. You'll have: • A positive, friendly, and professional attitude., • Excellent spoken and written English., • Strong communication and organisational skills., • Confidence when interacting with guests and colleagues., • A genuine passion for delivering exceptional customer service., • Previous reception or customer service experience is desirable but not essential, as full training will be provided. About Us At The Ivy Asia St Paul's, we believe extraordinary dining starts with extraordinary people. We celebrate individuality, embrace diversity, and create an environment where our teams feel valued, supported, and empowered to grow. If you're passionate about hospitality, love meeting new people, and want to be part of one of London's most exciting restaurant destinations, we'd love to hear from you.

Receptionist | Fundamental Hospitality | London Join One of London’s Leading Luxury Hospitality Groups Fundamental Hospitality is looking for a confident and guest-focused Receptionist to join our growing London team. Home to internationally renowned dining concepts including Gaia, La Maison Ani, and Shanghai Me, Fundamental Hospitality is recognised for delivering exceptional dining experiences, elevated service, and world-class hospitality. This is an exciting opportunity for a hospitality professional who thrives in luxury environments and is passionate about creating memorable first impressions. The Role Working closely with management and front of house teams, you will play a key role in managing reservations, coordinating guest flow, and ensuring every interaction reflects the elegance and high standards of the Fundamental Hospitality brand. What We Offer • Salary from £15.45 to £16.50 per hour + tips + tronc surplus, • Career progression opportunities within a globally expanding hospitality group, • The opportunity to work across internationally recognised luxury brands, • Staff meals and employee dining discounts What We’re Looking For • Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality venues, • Exceptional communication and guest engagement skills, • Strong organisational skills and attention to detail, • Professional presentation and confident, welcoming personality, • Ability to remain calm and efficient in a fast-paced environment, • Passion for luxury hospitality and delivering outstanding guest experiences, • Fluent English: additional languages are an advantage Apply today and become part of the Fundamental Hospitality London team.

Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organised reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Opening in Autumn 2026, Hyde & Seek will join Marriott’s Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswater’s bohemian spirit, a local oasis for those who love creativity, character, and connection. We’re building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? It’s an exciting time to join us as a receptionist. Key Responsibilities: • Deliver a warm, seamless, and memorable arrival and departure experience, always putting people first and creating a genuine sense of welcome at Hyde and Seek Hotel., • Manage check-in and check-out processes with precision and efficiency, ensuring accuracy and exceptional attention to detail., • Anticipate guest needs and respond to requests, queries, and feedback with professionalism, warmth, and care., • Provide personalised service by recognising returning guests, preferences, and special occasions., • Maintain a polished and inviting Front of House environment, ensuring every detail reflects the hotel’s unique character and energy., • Coordinate closely with Housekeeping, Maintenance, and Food & Beverage teams to deliver a seamless and elevated guest experience., • Handle guest feedback and service recovery with confidence, turning every interaction into a positive and lasting impression., • Promote room categories, hotel experiences, and services in a natural and engaging way to enhance guest satisfaction and revenue., • Ensure accuracy in billing, payments, and cash handling procedures, maintaining trust and operational excellence., • Support the wider Front Office team during busy periods, contributing to a collaborative and guest-focused environment., • Contribute ideas to enhance the guest journey, bringing creativity and personality to the Front of House., • Represent Hyde and Seek Hotel with pride, embracing its connection to the local community and its distinctive spirit. About You: • Minimum 1 year experience in a Receptionist role, ideally within hotel environment., • A natural host with a genuine passion for hospitality and a strong commitment to putting people first, both guests and colleagues., • Strong attention to detail, ensuring every aspect of the guest experience is delivered with care and precision., • Confident in handling guest feedback and resolving challenges with professionalism and empathy., • Well-organised, able to multitask effectively while maintaining high standards., • Commercially aware, with the ability to enhance the guest journey through thoughtful recommendations., • Professional, polished, and committed to excellence in presentation and service., • A true ambassador for Hyde and Seek Hotel, bringing energy, creativity, and pride to every interaction. Some of the benefits you can enjoy as a permanent member of staff include: • Competitive salary, • Discounts on hotel rooms and food and beverage worldwide, • Learning and development opportunities, • Recommend a friend bonus, • Wage stream financial wellbeing program, • Recognition programs, • Wellbeing programs, • Free meals whilst on duty, • Employee assistance programme, • 28 days paid holiday per year (inclusive of bank holidays), • Team building events, • Monthly Employee Appreciation Lunch, • Paid birthday off and so much more! If you haven’t been contacted regarding your application within 2 weeks, please assume your application has been unsuccessful. Please note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Immersive Hospitality Management is an equal opportunity employer. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics in line with the Equality act 2010).

Here at Ziad london we are on the hunt for an outstanding receptionist who has customer service in their heart with great energy! We also serve beauty treatments, coffee beverages, speciality teas. Important note needs to be flexible with hour'sMust be expert in English speakingand Arabic language At least. Duties Include:. Marketing.. social media experience. • Making bookings, • Organizing the schedule, • Greeting guests, • Taking orders and payments, • Communicating with team members, • Help clean the work area and front of house, • Stock Check, • Stock refill, • Stock purchases, • Helping the business and colleagues where required, • Promoting products inside the business. Experience: • Hospitality: 1 year (preferred), • Customer service: 1 year (preferred)

Want to start a career as a Front of House Receptionist? Join SMAR Academy’s free 2-day training course and gain the skills needed to work as a professional Front of House Receptionist across London’s leading hotels and hospitality venues. You’ll learn everything from welcoming guests and delivering outstanding customer service to handling reception duties, managing bookings, and communicating confidently with guests and colleagues — all while preparing for real paid opportunities through our hotel partners. What’s Included: • Free 2-day certified Front of House Receptionist training, • Hands-on learning in reception operations and guest services, • Support with your CV and interview preparation, • Access to live job opportunities after the course Who It’s For: Perfect for anyone looking to gain reception experience or start a career in London’s hotel and hospitality industry. Requirements: • Positive attitude and excellent communication skills, • Professional appearance and presentation, • Strong customer service focus, • Right to work in the UK Take your first step towards a rewarding career as a Front of House Receptionist with SMAR Academy — apply now to join our next training group.

Luxury Spa Receptionist Central London (Zone 1) Full-time, Permanent Salary: £31,000 - £34,000 per year (including performance bonuses) Working Pattern • 12-hour shifts, • Additional shifts available for those seeking extra hours, • Approximately 15 days off each month Additional Benefits • Performance-based bonus scheme, • 5.5 weeks paid annual leave, • Ongoing professional training and development, • Employee wellness benefits, • Employee discounts About the Role An established luxury wellness business in Central London is seeking a Luxury Spa Receptionist to join its front-of-house team. This role is ideal for someone who enjoys working with people, takes pride in delivering exceptional customer service, and thrives in a premium environment. The successful candidate will play an important role in ensuring every guest receives a warm, professional and seamless experience from arrival through to departure. About Company Central London Wellness is a premium wellness and hospitality business operating within Central London. We are committed to delivering exceptional guest experiences through outstanding customer service, attention to detail, and a professional working environment. Key Responsibilities • Managing incoming telephone calls, emails and booking enquiries, • Coordinating appointments and maintaining accurate scheduling records, • Welcoming guests and ensuring a professional check-in experience, • Processing payments and daily transactions, • Maintaining accurate operational and administrative records, • Assisting with daily opening and closing procedures, • Supporting management with general administration, • Promoting services and recommending suitable treatments and experiences, • Maintaining a clean, organised and professional reception environment, • Assisting with other front-of-house duties as required Requirements • Previous experience in reception, hospitality, customer service, concierge or a similar client-facing role, • Fluent English with excellent communication skills, • Strong organisational and multitasking abilities, • Confident using Microsoft Excel, Gmail and online booking systems, • Professional presentation and positive attitude, • Reliable, trustworthy and proactive approach to work Start Date Immediate start available, although notice periods will be accommodated.

Description About Nessa: A modern British restaurant and bar rooted in character and charm, Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. About Yasmin Yasmin, nestled among Soho's rooftops on the corner of Brewer and Warwick Street, is an intimate Middle Eastern restaurant, bar, and terrace with panoramic city views. It's a suntrap ideal for leisurely lunches, sundown cocktails, late-night dining and revelry. We serve seasonal Middle Eastern sharing plates, boast an extensive wine list, and offer lively cocktails, ensuring an unforgettable experience, day or night. The Role We are looking for a passionate Restaurant Host to provide exceptional customer service to our valued guests at 1 Warwick’s Nessa and Yasmin restaurants. As a Restaurant Host, you will be the first point of contact for our guests, ensuring they have a positive dining experience right from the moment they walk through the door at both our restaurants. Your primary responsibility will be to greet and seat guests, manage reservations, and assist with various front-of-house duties to create a welcoming and organized environment. Responsibilities: • Greet guests with a warm and friendly smile upon their arrival at the restaurant., • Maintain a professional manner and provide excellent customer service throughout the guests' dining experience., • Manage the seating of guests efficiently and effectively, considering table availability and reservation status., • Handle guest inquiries, provide accurate information about the restaurant's offerings, and offer recommendations when necessary., • Take and record reservations over the phone, through email, or in-person, ensuring accurate details are captured., • Maintain a clean and organized front-of-house area, including the reception area, waiting area, and entrance., • Collaborate with the restaurant staff to ensure smooth operations and communicate any special requests or needs from guests to the appropriate team members., • Monitor the flow of guests in the dining area and communicate with the kitchen staff to ensure timely service., • Handle guest complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of the guests., • Assist in maintaining and updating guest database and reservation system, ensuring accuracy and confidentiality of information., • Upsell menu items and promote special promotions to guests, maximising revenue opportunities., • Maintain knowledge of restaurant policies, procedures, and safety regulations., • Assist the floor team as required Requirements: • Previous experience in a customer service role, preferably in a restaurant or hospitality environment., • Exceptional interpersonal and communication skills to interact effectively with guests, colleagues, and management., • Ability to remain calm and composed under pressure, handling difficult or challenging situations with tact and diplomacy., • Strong organisational skills and the ability to multitask in a fast-paced environment., • Proficiency in reservation management systems and basic computer skills., • Knowledge of OpenTable/Seven Rooms (desirable), • A friendly and outgoing personality, with a genuine passion for providing exceptional guest experiences., • Flexible availability, including evenings and weekends.