Hotel receptionist jobs in United Kingdom

Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Are you an expert in exquisite customer service with a passion for creating truly personalised experiences? Do you have extensive experience in a five-star environment like luxury hotels or exclusive private members' clubs? Then this is the incredibly exciting opportunity you've been waiting for! We are a dynamic, brand-new customer service specialist - a team of experts dedicated to delivering unparalleled five-star service to elite corporate clients. We are hiring a Receptionist to be one of the very first faces of a stunning new building in the heart of Soho. The Exclusive Opportunity This is more than a job; it's a chance to be a pioneer. Due to the highly sensitive nature of this launch, we can't reveal our company or client name just yet. What we can tell you is that you will be one of the founding members of our operational team, playing a crucial role in shaping our future strategy and vision from the ground up. You will be the heart of a vibrant, brand-new corporate building, responsible for setting the standard for a truly boutique, personalised service experience - a level of care unmatched anywhere else. Your Mission: Creating Unforgettable Days Your purpose is to ensure every person who walks through the door feels valued, anticipated, and completely taken care of. Key responsibilities include: Who We Need We are seeking a candidate with a bubbly personality and the proven ability to deliver service that goes above and beyond. Essential Requirements (Must-Haves): What We’ll Give You • £35, 000 salary + client discretionary bonus, • 25 days holiday, • Health Cash Back Plan and Wellbeing Platform to be launched in 2026, • Unique learning and development opportunities to match your personal ambitions If you are ready to apply your five-star expertise, thrive in a brand-new, luxury setting, and help us define the future of corporate reception services, we want to hear from you! Apply now and unlock the secret to five-star corporate service in Soho!

Hotel Receptionist (Maternity Cover)– California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. This is a temporary role to cover a maternity leave, with an expected start date in the first or second week of December. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level., • have great attention to details., • have great communications skills., • have excellent command of English, both verbal and written., • be extremely knowledgeable in regards to the company services, standards & products., • flexible on working hours and duties., • have a great eye for details and will maintain guests’ record up to date at all time., • provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Conifer is a leading provider of Hospitality and Security services, partnering with some of London’s most prestigious hotels and serviced apartments. We are currently seeking a Receptionist to join our team at a hotel in Putney. Your Role: As the first point of contact for guests, you will be responsible for delivering exceptional customer service and ensuring smooth front office operations. Key Duties: • Check-in / out, • Process Payments, • Process Reservations, • Reply to guest messages / emails, • Guest relations / Conflict resolution / complaints, • Assist with luggage storage, • Resolve minor maintenance problems Benefits of Working with Conifer • Work in one location in Putney., • Friendly and supportive working environment., • Paid holidays., • Comprehensive training and development opportunities., • Requirements:, • Documented proof of eligibility to work in the UK (ID, proof of address, National Insurance Number)., • Previous experience as a Receptionist or Front Office Representative., • Strong command of the English language., • A positive attitude with a willingness to work and learn., • Knowledge of Opera System., • Experience:1 year (required) How to Apply: If you're interested in starting your career with Conifer, please apply today! • Job Type: Full-time, • Expected hours: 40 per week, • Pay: £13.50 per hour

Receptionist – Fundamental Hospitality London Fundamental Hospitality is a global lifestyle hospitality group renowned for creating exceptional dining and social experiences, with iconic brands including GAIA, La Maison Ani, and Shanghai Me. As we continue to expand our London presence, we are looking for a confident and charismatic Receptionist to join our team. About the Role As a Receptionist, you will be the face of Fundamental Hospitality, offering a warm welcome and a seamless guest experience from arrival to departure. The Receptionist will play a vital role in ensuring that every guest interaction reflects our values of excellence, elegance, and attention to detail. Key Responsibilities • As Receptionist, greet and engage guests with professionalism and genuine hospitality, • Manage reservations efficiently, maximising bookings and maintaining accuracy, • Communicate effectively with management, hosts, and service teams to ensure smooth coordination, • Handle guest queries and feedback with discretion and care, • Maintain a polished and inviting reception area that reflects the group’s luxury standards What We’re Looking For • Previous experience as a Receptionist in a fine dining restaurant, hotel, or luxury hospitality environment, • Exceptional communication and interpersonal skills, • Strong organisational abilities and meticulous attention to detail, • A genuine passion for hospitality and creating memorable experiences, • Fluent English; additional languages are a plus Why Join Us At Fundamental Hospitality, you’ll join an international team that values creativity, integrity, and growth. We offer: • A dynamic, supportive work culture, • Opportunities for progression across our global portfolio, • Competitive salary and benefits package, • The chance to represent leading hospitality brands like GAIA, La Maison Ani, and Shanghai Me If you’re an ambitious Receptionist ready to deliver world-class guest experiences in one of London’s most exciting hospitality groups, we’d love to hear from you. Apply now to become a Receptionist at Fundamental Hospitality and be part of our growing story.

We’re looking for a friendly, well-presented Receptionist to join our team at our welcoming 3-star hotel. You’ll be the first point of contact for guests, handling check-ins and check-outs, managing reservations, answering inquiries, and ensuring every guest enjoys a smooth and pleasant stay. Key Responsibilities: • Greet and assist guests warmly on arrival, • Manage bookings and guest records, • Handle phone calls, emails, and payments, • Coordinate with housekeeping and maintenance, • Provide local information and support guest needs Requirements: • Excellent communication and customer service skills, • Professional, positive attitude, • Basic computer and booking system knowledge, • Prior hotel or hospitality experience preferred

Conifer is a leading provider of Hospitality and Security services, partnering with some of London’s most prestigious hotels and serviced apartments. We are currently seeking a Receptionist to join our team at a hotel in Putney. Your Role: As the first point of contact for guests, you will be responsible for delivering exceptional customer service and ensuring smooth front office operations. Key Duties: • Check-in / out, • Process Payments, • Process Reservations, • Reply to guest messages / emails, • Guest relations / Conflict resolution / complaints, • Assist with luggage storage, • Resolve minor maintenance problems Benefits of Working with Conifer • Work in one location in Putney., • Friendly and supportive working environment., • Paid holidays., • Comprehensive training and development opportunities., • Requirements:, • Documented proof of eligibility to work in the UK (ID, proof of address, National Insurance Number)., • Previous experience as a Receptionist or Front Office Representative., • Strong command of the English language., • A positive attitude with a willingness to work and learn., • Knowledge of Opera System., • Experience:1 year (required) How to Apply: If you're interested in starting your career with Conifer, please apply today! • Job Type: Full-time, • Expected hours: 40 per week, • Pay: £13.50 per hour

• Check-in, • Check-out, • Emails, • Answering phone calls, • Audit, • Dealing with guests request and complaints, • Liaise with other departments and management

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

Join the team at Native Kings Wardrobe! As a team member you will be expected to give great customer service, and be knowledgeable of a Hotel day to day operation. • Experience in both Hotels and Restaurants will be highly valued., • Good command of the English language., • Excellent presentation., • Great personality and customer service.

We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. • Immediate Start!, • Full time job, • Starting with £12.25 per hour, • Experience would be an advantage but not necessary, • Starting as night receptionist, • Training provided

4 star boutique hotel in Central London currently looking for a receptionist to join the front of house team. You must possess very good communication skills, initiative and ability to work under pressure. Previous experience preferred, additional language an advantage. If you think your profile is a match, please apply.

Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work afternoon shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you

Hotel receptionist at The Norfolk Hotel. 8pm-8am shift

As a Hotel Receptionist (Day and Night Shift), you will:- • Provide a professional and warm welcome to all guests and visitors to the hotel, • Provide exceptional experience service to all guests from check-in through check-out, • Deliver good customer service and provide all the relevant information to all guests and visitors for their stay, • Manage arrivals and departure process professionally and in accordance with the Hotel’s Policy, ensuring payments and billings are correct, • Promote the hotel and its services, • Complete all Front Office administration tasks with accuracy and on time, • Liaise with all departments and communicate effectively with the other teams and assist when necessary, • Good communication skills, • Good customer service skills, • Punctual and well presented, • Able to work shifts, • All applicants must be eligible to live and work in the UK

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week

We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. • Immediate Start!, • Full time job, • Starting with £12.25 per hour, • Experience would be an advantage but not necessary, • Starting as night receptionist, • Training provided

We are looking for a Receptionist to join the amazing front of house team at Bread Street Kitchen – St Paul’s. Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. What you do as a Receptionist: You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging way and taking the responsibility for maintaining a high standard of guest care You love to assure that each guest is made to feel welcomed, comfortable and is served promptly and politely during all dining experience You are confident in handling calls, recording bookings, dealing with guests and answering their emails You naturally enjoy building rapport with guests in a friendly but professional way You are keen to use your organisational, communication and outstanding customer service skills and a passion for creating a memorable guest experience to ensure the highest standards are consistently achieved What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you’d like to develop your Receptionist career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We are currently seeking a dedicated Hotel Receptionist to join our team at a hotel located in Chelsea. Job Details: Location: Chelsea Hours: Receptionist - 40h per week, rota based Salary: £13.85 per hour plus holiday accrual paid weekly Requirements: ⫸ Previous hotel experience is essential. ⫸ Proficient in hotel booking systems (Opera preferred). ⫸ Flexible availability to cover weekends as well ⫸ Excellent communication and customer service skills. Benefits: ⫸ Competitive hourly rate. ⫸ Join a reputable hotel in a prime location. ⫸ Opportunity for growth and development within the company. ⫸ Friendly and supportive working environment. If you meet the above requirements, we would love to hear from you.

Job Opportunity: Hospitality Associate for Boutique Hotels Across the UK Company Overview Join a network under the partner company of 100 Boutique Hotels across the UK, a global leader in hospitality. Position: Hotel/Host and Housekeeping - Hospitality Associate This role involves 30% receptionist and 70% cleaning ( housekeeping ) duties, two jobs in one. Requirements: Minimum two months experience as a Receptionist/Host. Minimum one year of experience in Housekeeping. Strong command of English (written and spoken). Be flexible with time The right to work in UK DBS check ( optional ) Willingness to relocate and reside at the hotel (if required). Available Locations and Openings: 1. Staines-upon-Thames Heathrow T5 - 3 candidates request, 2. Sunday Box Hill Burford Bridge Hotel - 2 candidates request, 3. Winchester Wessex Hotel by Sunday - 6 candidates request, 4. Exeter Rougemont hotel by Sunday - 4 candidates request, 5. Holland House Hotel Cardiff By Sunday - 8 candidates request, 6. Walton Hall Hotel & Spa by Sunday - 6 candidates request, 7. Bristol Grand Hotel By Sunday - 4 candidates request, 8. Atlantic Tower Liverpool - 6 candidates request What We Offer Full time contract directly with the employing company. Salary: £41,700 per year before tax, paid monthly under a full-time employment contract. Training: Mandatory training program 1 year. This is a company policy requirement for all new hires. Optional only: Accommodation: on-site accommodation provided by the employing company at a cost per month. Candidates may opt out if accommodation is not needed. No Upfront Costs, no payment in advance. All deductions for accommodation (if you need accommodation) and training are applied only after employment begins and after you receive your first month's salary Key Responsibilities: Perform detailed inspection and quality assurance checks across assigned areas to maintain brand-mandated levels of cleanliness, presentation, and guest comfort. Identify and report preventive maintenance requirements, room discrepancies, and lost & found incidents through prescribed digital or manual reporting channels. Deliver guest service interactions with courtesy and precision, in line with Belvilla Service Behavioural Standards. Comply with all health, safety, and environmental protocols, including local regulatory norms and Belvilla Hygiene Management Guidelines (BHG). Ensure proper calibration, storage, and upkeep of cleaning tools, housekeeping carts, and material inventories in accordance with audit and compliance schedules. Support front-of-house operations by welcoming guests with a professional demeanor consistent with Belvilla Guest Experience Framework. Administer room allocation systems, reservations, and guest communication workflows through designated Property Management Systems (PMS). Handle telephonic, digital, and in-person guest correspondence with efficiency and data-confidentiality compliance. Coordinate seamlessly with housekeeping, maintenance, and operations control teams to optimize room readiness and turnaround timelines. Maintain accurate documentation of guest profiles, billing records, and transaction reports, ensuring compliance with Belvilla Finance Control Policies. Execute cash and digital payment handling, invoice issuance, and reconciliation in alignment with internal audit controls. Provide destination and property-related information, facilitating guest mobility and local experiences in accordance with Belvilla’s Host Culture Principles. Execute comprehensive guest room and public-area servicing in accordance with Belvilla Brand Standards and defined Standard Operating Procedures (SOPs). Conduct systematic linen management, bed-making, and inventory replenishment of in-room amenities and bathroom consumables, ensuring adherence to hygiene benchmarks. Application Process Interviews will be conducted via online video directly with the employed company hiring team, where a detailed job description will be provided. We are committed to a professional and transparent recruitment process. How to Apply Submit your application, including your CV. Join Our Team Be part of a dynamic hospitality group dedicated to excellence. We value seriousness, professionalism, and a passion for guest satisfaction. Apply today to start your career with us! Thank you for your interest!

We are looking to recruit a Guest Service Assistant to join our Front Office Night Team. (11pm - 7am) This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English. The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way. Experience - Previous experience working within a reception environment preferred, but not essential - Skills and Knowledge - Strong Communication skills (verbal, listening, writing), good level of English essential - Pro-active and reliable - Able to work alone and within a team SPECIFIC DUTIES - Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner - Manage all guest queries in a professional and courteous manner - Ensure all banking and cash handling procedures are followed - Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out. - Up-sell whenever possible to increase revenue - Work with other departments on a regular basis to ensure guest satisfaction - Be knowledgeable about all areas of the hotel - Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation. As a Receptionist, you will work shifts any 5 days out of 7.