Restaurant Senior receptionist/ host/hostess-Experienced-full time Please note that the position is Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service with high turnover, knowledge of table turning, has high energy, can work independently and in team. The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500-3000 guests weekly. The service style is casual and friendly but professional and efficient. For the role you will need: -Availability to work full time 30-40 hours per week as per weekly rota.Please note we can't offer part time or fixed days off. -Minimum 2 years previous senior or head restaurant receptionist/host experience in a high volume service -Highly organized nature with great attention to details -Knowledge of Opentable booking system -The ability to handle high volume customers flow -Some computer skills,knowledge of excel-word documents. -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours,Hourly earnings £15 / hours including tronc. -Plus tronc bonus on top of hourly wage. -Monthly payment with early access via Wagestream -Various weekly rota of double & single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!
Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.
Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays
New Restaurant OSTERIA DEL MARE is looking for an experienced and positive Restaurant Receptionist. Opening date: mid-November 2024 Contract type: Full-time (incl. weekends) We are looking for a fully flexible candidates who can work any days/hours of the week. Main Requirements: Must have experience of working at a high standard level in a customer-facing role within a luxury Restaurant or Hotel Environment. High grooming standards and a flexible approach to working hours are essential as the role involves working days, evenings and weekends on a shift basis Experience of using OpenTable is a huge advantage for this position. Main Duties: - Answering all telephone calls with impeccable manners. - Allocating bookings for lunch and dinner in absence of the Head Receptionist. - Promptly answering all e-mails and forward any e-mails to the relevant Department. - Making sure all customers notes and turning times are passed on the Restaurant areas. The Package and Benefits: £2,200 Per Month (after tax). Complimentary Meals on Duty. Complimentary Dinner for two on your Birthday. Employee of the Month Scheme. Excellent Training and Development Opportunities. Staff Parties and Social Events. Staff discount
A global finance and business advisory company has a new opportunity for a PA to CEO. They operate a hybrid working pattern, working remotely up to two days and coming into the office three days per week. You will provide a high level of administration support to the chief executive and other colleagues in the executive office, as required. The company have a wonderful company culture with lovely offices based near Tower Hill. Responsibilities: Acting as a first point of contact: dealing with correspondence and phone calls. Managing diaries and organising meetings and appointments. Booking and arranging travel, transport and accommodation. Reminding the CEO of important tasks and deadlines and diary management. Typing, compiling and preparing minutes, reports, presentations and correspondence. Implementing and maintaining procedures/administrative systems. Liaising with staff, suppliers and clients. Collating and filing expenses. Conducting research on behalf of the CEO. Organising the CEO’s personal commitments including external committees, meeting preparation, booking lunches/ dinners and travel. Assisting in the management of the intranet and website, Working Groups and Special Interest Groups (SIGs), as required. Sending out invoices and following up with overdue balances Supporting our client’s communications and marketing efforts Publication distribution Ordering gifts, stationery supplies and other equipment Assisting in the administration of membership activities Supporting the effective management of information and data about member firms on executive office IT systems Participating and taking minutes in staff meetings Processing supplier invoices for the Executive Office Other support duties as required Skills & Experience: Previous PA/Administrator support experience (essential) Experience working in a professional services environment in an administrative role (desirable) The ability to relate to a geographically dispersed, multicultural membership with limited face-to-face contact The ability to convey a professional image through writing A professional, service-oriented attitude Very proactive A high level of IT literacy, including Office 365, Excel, Word, PowerPoint Excellent written and verbal communication skills Benefits: 20 days holiday rising with length of service and/or promotion Additional 3 days holiday given to be taken over the Christmas period Season ticket loan Life assurance Enhanced Maternity and Paternity Private health care cover at discounted rates Employer contributions to pension after one year Subsidised corporate gym membership Store discounts
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Position: Host/Hostess Location: Louche Soho, 5 Greek Street, London W1D 4DD Reports to: Venue Manager Employment Type: Full-time/Part-time About Louche Soho Louche Soho is a dynamic and lively bar in the heart of London’s Soho, renowned for its live music, stylish décor, and vibrant atmosphere. We are seeking a personable and organized Host/Hostess to be the welcoming face of our venue, ensuring guests have an unforgettable experience from the moment they arrive. Job Overview As the Host/Hostess, you will be the first point of contact for our guests, responsible for greeting them warmly, managing reservations, scanning IDs for entry, and coordinating seating arrangements to optimize the flow of service. You will work closely with the bar and floor staff to ensure all guests are seated comfortably and receive exceptional service. Key Responsibilities Greeting Guests: Warmly welcome guests as they arrive, check reservations, and manage the seating plan to ensure a smooth flow throughout the venue. ID Scanning: Scan guests’ IDs as required, ensuring compliance with licensing regulations. Verify age and provide wristbands or appropriate markings for entry after 9 pm. Managing Reservations: Handle phone calls, emails, and online bookings for reservations. Keep track of the reservation schedule and communicate with the bar and management team to ensure guest needs are met. Seating Coordination: Efficiently organize seating for guests, ensuring all areas are optimally filled while maintaining an enjoyable atmosphere. Adjust seating plans based on guest flow and reservation timing. Customer Service: Address guest inquiries, concerns, and special requests in a professional and friendly manner. Maintain a calm and organized demeanor during busy periods. Assisting with Event Guests: For special events, manage guest lists and coordinate with security or event planners to ensure smooth entry and seating. Communication: Maintain clear communication with bartenders, servers, and managers to ensure timely service and respond to guest needs quickly. Venue Atmosphere: Help maintain the ambiance by ensuring the front-of-house areas are tidy, and the seating layout remains organized. Requirements Experience: Previous experience as a host/hostess in a bar, restaurant, or hospitality environment is preferred but not essential. Skills: Excellent interpersonal and communication skills, organizational abilities, and the capacity to multitask in a fast-paced environment. Appearance: Maintain a professional, well-groomed appearance that reflects the high standards of Louche Soho. Customer-Oriented: A friendly, approachable demeanor with a passion for delivering outstanding customer service. Tech-Savvy: Basic knowledge of ID scanning devices and the ability to operate them efficiently. Training will be provided. Team Player: Ability to work collaboratively with the bar, floor staff, and management to ensure seamless operations. Benefits Competitive hourly wage Opportunity to work in a vibrant and exciting venue Staff discounts on food and drinks Training and opportunities for career advancement
Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.
Travel Sales & Recruitment Consultant – Build Your Own Travel Business, Earn Uncapped Income! Are you passionate about travel and seeking a flexible, rewarding business opportunity? Join us as a Travel Sales & Recruitment Consultant, and start earning money by booking holidays for yourself, family, friends, and clients—all while enjoying the freedom of flexible working hours. This is a commission-only role with uncapped earnings potential, plus the opportunity to build a residual income stream! Your Role: • Plan & Book Travel: Provide clients with personalised travel recommendations, from holidays to weekend getaways, and earn commission on every booking. • Build Your Business: Identify new clients, grow your network, and build long-lasting relationships. • Sales & Outreach: Engage in social media and outbound sales to promote your services and expand your client base. • Earn While You Travel: Book holidays for yourself and others, enjoying travel discounts while earning commissions on every trip. • Recruit & Train: Grow a team of travel agents under your mentorship and earn additional income from their success. • Offer VIP Experiences: Help clients get the best possible deals on travel and add extra value to their trips with insider tips and exclusive offers. What We’re Looking For: • Passionate About Travel: A genuine love for travel and helping others plan their dream holidays. • Self-Motivated: You’re driven to succeed and excited by the opportunity to be your own boss. • Sales-Oriented: You’re comfortable promoting services, engaging in outreach, and converting leads into bookings. • Entrepreneurial Mindset: You’re ready to grow your own business and excited about the potential for long-term success. • Resilient & Goal-Driven: You stay focused and driven, even in the face of challenges. • Tech-Savvy: Confident using social media platforms to promote your business and engage with clients. What We Offer: • Commissions: Earn 8-28% on every holiday booking you make, with up to 80% of commissions going directly to you. • Flexibility: Work part-time, full-time, or in your spare time. You set your own hours, and there are no quotas or targets. • Travel Perks: Access exclusive travel discounts, including up to 80% off on personal holidays, flights, hotels, and more. Travel more and pay less! • Licences & Accreditations: Gain access to industry-standard credentials such as ABTA, ATOL, IATA, and CLIA—legitimising your travel business and giving you the ability to offer clients the best in travel protection and services. • Training & Certifications: Complete free training courses to become a certified travel specialist in various destinations, cruises, or luxury travel sectors. • Marketing & Support: Get your own free personalised website, customisable marketing materials, and ongoing support from a team of experienced travel professionals. • Residual Income: Build your own team of travel agents and earn additional income through recruitment bonuses. • Risk-Free Investment: We offer a 30-day Money Back Guarantee—giving you peace of mind to start your business risk-free. • Proven Business Model: Benefit from a well-established system backed by a company with 30 years of success in the travel industry. Please Note: This is a commission-only role. Your earnings are determined by your effort and performance, with the potential for uncapped income. The role requires a small upfront investment to cover your website, business registration, licences, and administrative fees. You will also have a small monthly administrative fee for business upkeep. However, this opportunity comes with a 30-day Money Back Guarantee, making it a risk-free chance to start your own business in the travel industry. If you’re ready to combine your passion for travel with the freedom of running your own business, apply now and start earning on your terms!
Hostess Required Exciting Job Opportunity: Hostess at THE BANK - A New Contemporary Fine Dining Indian Restaurant Location: THE BANK, 5 Station Approach, Chorleywood, Hertfordshire, WD3 5PF Position: Hostess Employment Type: Part-Time About Us: THE BANK is set to redefine the dining experience in Chorleywood! As a newly opening contemporary fine dining Indian restaurant, we're all about combining delightful aroma and outstanding flavours created by an age-old traditional method using only the freshest and finest ingredients with a modern twist in a stylish and inviting atmosphere. We're looking for a passionate, energetic, and customer-focused Hostess to be the face of our establishment and ensure our guests have an unforgettable experience. What You’ll Do: Welcome Guests: Be the first point of contact, offering a warm and friendly greeting to all guests. Manage Reservations: Efficiently handle bookings, seating arrangements, and walk-ins to optimize the dining experience. Coordinate with Staff: Work closely with the front-of-house team to ensure smooth service and guest satisfaction. Ambassador of Hospitality: Uphold our high standards of customer service, ensuring every guest feels valued and well taken care of. Maintain Ambience: Assist in maintaining the aesthetic appeal of the restaurant, ensuring a clean and inviting
The Role: The Support Worker increases the independence and skills of young people, promoting engagement with education and employment through flexible person centered outcome focused support The role holder helps young people to avoid eviction and repeat homelessness. They also develop the capacity of young people to be able to move on to either less intensive housing related support services or more permanent, independent, accommodation at the earliest appropriate opportunity The role will involve working closely with community mental health teams, social and private landlords, the police, probation, Youth Offending Teams , the courts, the Department of Work and Pensions, the voluntary sector, local housing authorities, education and training agencies and children’s/adult social care. The post holder will work within the Psychological Informed Environments Framework and ensure all clients can make sustained changes to their lives. Equal Opportunities All young people are equally entitled to have their needs met in a fair and balanced way. Team Leaders are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. Essential Requirements The ideal Young Persons Support Worker will: Meet young peoples wishes. An understanding of the needs and issues of homeless, vulnerable young people. Knowledge of Homelessness legislation, and welfare benefits/welfare reform Knowledge of Safeguarding for Children and Adults. Experience of problem solving and handling difficult situations, using initiative. Experience of risk management, needs led assessment and support planning Knowledge of diversity and inclusion. Skilled at IT including excel, power point, publisher, word, face book and other forms of social media. Supporting and motivating young people into Employment, Training, and Education and maintain their accommodation to prevent eviction. Able to work shifts including evenings, weekends, sleeping nights, waking nights and able to change hours if required. Prepared to work across other services in the cluster if required Able to stay on in an emergency. Working from the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation. To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm. Establishing positive relationships with young people and always offering them unconditional and positive regard. Helping young people gain self control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct. Ensuring that each young person’s Support plan is followed and amended as appropriate to reflect their changing needs Attending to practical matters in relation to childcare (cooking, cleaning, general maintenance around the home etc) To act as a key worker or co worker for a young person to ensure that the young person’s Support plans are up to date and that all their support needs are being met. Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties Providing emotional support at times of difficulty or stress. Facilitate group work and group discussion where needed. About You You will be experienced, skilled and enthusiastic in working with young people. You will be used to working in a fast-paced environment. You will be passionate about working with Young People You will be person centred at all times and ensure empowerment is at the heart of everything you do. You will strive for excellence in all you do. You will be innovative in your approach to working with young people. You will be able to keep accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager. To work as part of a team · Being aware of the aims and objectives of the home and working collaboratively with colleagues to achieve them · Attending team/ staff meetings and making a positive contribution to them · Actively contributing to the development of the team · Receiving and storing information to improve communication · Being willing to give and receive feedback on performance with colleagues and managers · Providing informal practical and emotional support to colleagues experiencing difficulties · Attending and contributing to regular supervision sessions in line with the National Minimum Standards · Monitoring the conduct of colleagues and referring on any causes for concern (Whistleblowing) · Being familiar with all policies and procedures and adhering to them General Responsibilities · Attending young people’s meetings and contributing to them · Driving company vehicles (current driving licence holders subject to procedures) · Receiving training appropriate to the role and maintaining an up to date training profile · Responsibility for the accurate maintenance of financial records appropriate to the duties of the post · Responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies · Maintaining the upkeep of the house through general cleaning of communal areas. · Cooking nutritiously balanced meals each time you are on shift for the young people. Qualifications: · NVQ Level 3 in Health and Social Care (working with young people) or equivalent. Special Conditions · This post requires the holder to do varying shifts. · The post holder also is required to work weekends as part of a rota and Bank Holidays when required. Sleeping-in duties are also required for which an additional payment is made. · On occasions you may be requested to change your rota at a given notice as per your contract, to ensure the contingencies of the service are covered. This may also include covering an additional sleep-in duty as an emergency measure. · In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Manager. · To undertake such other duties appropriate to the grade of the post and the needs of the Home such as decorating, gardening in order to develop and maintain service delivery. · This post requires the holder to have a Enhanced Criminal Records Bureau check at all times Changes to personal circumstances which may effect you remaining in the role.
The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person