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About the team As Assistant Director, your team is responsible for a broad portfolio of high-profile, citizen-facing and corporate support services. Our work plays a vital role in the experience that residents and businesses have of council services, and our teams work closely with colleagues across the organisation. What we do Customer Services, Digital & Data teams are responsible for over 1 million customer enquiries per year by phone via the council’s contact centre; face-to-face at Hackney Service Centre; online; and through the registrars service. Enquiries range from requests for general information to help recording major life events such as births, deaths and marriages, and providing support for some of Hackney’s most vulnerable residents who are at risk of homelessness and experiencing financial hardship. As well as being the first point of contact for the council, our teams have the digital, data and technology skills needed to make sure that we deliver an excellent customer experience, and provide well designed and efficient end-to-end service journeys. The integration of our Customer Services, Digital and Data teams creates huge opportunities to transform the services that our residents and businesses rely upon. By bringing deep insight into the service user’s experience together with data and analytics, digital technology and design capabilities, these teams are able to identify and implement opportunities to radically improve the customer experience. About the role As Assistant Director you will lead on delivering change that will fundamentally improve the experience of residents and businesses that use council services, so they can access a range of support that can improve lives. We are looking for someone who is driven by making things better for people, with ambition, empathy and curiosity. You will be: • Passionate about making services better for our residents and businesses Ambitious. This job is for someone who wants to take on big challenges and be a changemaker, • Empathic and will take the time to fully understand the customer journey and service delivery challenges, • Ready to immerse yourself in the customer journey, asking the right questions, understanding customer pain points and helping us to challenge our approach to how we do things, • Collaborative and influential. Can build high trust relationships with colleagues in other service areas to deliver meaningful improvements to the end-to-end customer journey, • Evidence led. Putting user needs at the heart of everything we do and making data informed recommendations We don’t expect you to tick every box on our job description. The most important things we are looking for are: • A strong commitment to public service, • Natural curiosity, openness and optimism, • Great people skills. You’ll have a wide range of different stakeholder relationships to manage and diverse teams to lead and develop, • Able to lead by example. Consistently displaying the behaviours you want the team to mirror Over the next year our priority areas of focus are: • Using our data, design and technology capabilities to deliver more proactive council services that help residents access the support they need as effortlessly as possible, • Working with colleagues across the council and partners to identify and deploy digital solutions for the long term, which will help Hackney tackle the biggest challenges of the next 10 years, including the cost-of-living crisis, housing crisis and ongoing funding challenges across local government, • Continuing to invest in our workplace technologies and support processes so that colleagues can be productive from Day 1 and every day thereafter, • Maximising the benefits of our investments in simple, secure and reusable cloud based technologies. Some things we love about working for Hackney: • Doing work that has a positive impact on residents’ lives, • A diverse workforce that reflects our community, • Flexibility of hybrid working and being able to have a good work-life balance, • A generous holiday allowance of 28 paid days, rising to 33 days (after 5 years) plus bank holidays., • Membership of the excellent Local Government Pension Scheme., • Standard 36 hour week (7.2 hours per day, Monday to Friday), • Wide range of learning and development opportunities. We offer hybrid working. You will be expected to come into our offices in the Hackney Service Centre to work with your team at least once a fortnight, however many of us prefer to come in more frequently. Like many organisations, our hybrid arrangements are evolving and you may be expected to work from the office more frequently in future. Talk to us or ask any questions. If you’d like an informal chat about the role, please email our Director, ___ to book a call. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 21 September 2025 (22:59). Interview date: W/C 13 & 20 October 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: ___ The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:

Pre-Construction Director – South West / South London. With an order book of £60–£70m for this year and a projected £100m pipeline for next year, the business is poised for significant growth. Own and deliver compelling bids and presentations, acting as the face of the business in pit

Shift Lead Engineer Job ID 234549 Posted 19-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title Shift Leader Job Description CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in London. Role Summary & Responsibilities: • Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff., • Work with management to ensure training plans are in place and implemented., • Maintain the image, appearance and professional standing of CBRE GWS technical team at all times., • Supervision of technical M&E shift team and senior technical representative out of hours., • Act as point of contact for technical service delivery., • Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s / CM’s and reactive work orders within defined SLA's; highlight any concerns to TSM., • Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board., • Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card., • Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed., • Permit to Work System (all project work to be controlled via CBRE GWS)., • Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes., • Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised., • Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors., • Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required., • Adherence to CBRE GWS business processes and procedures with correct financial approvals., • Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE)., • Provide a weekly performance report on workload status using maintenance management system (Real Suite);, • Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights. Experience & Skills Required: • City and Guilds or equivalent qualification in designated trade., • Extensive previous experience of technical maintenance in a building services environment & previous supervisory experience., • Good knowledge of Health and Safety and Environmental processes. • Shift lead, Lead engineer, lead shift

Engineering Shift Leader Job ID 203197 Posted 23-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Southall - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Shift Leader CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in Heathrow. Role Summary & Responsibilities: • Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff, • Work with management to ensure training plans are in place and implemented, • Maintain the image, appearance and professional standing of CBRE GWS technical team at all times, • Supervision of technical M&E shift team and senior technical representative out of hours., • Act as point of contact for technical service delivery, • Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s / CM’s and reactive work orders within defined SLA's; highlight any concerns to TSM, • Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board, • Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card, • Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed., • Permit to Work System (all project work to be controlled via CBRE GWS), • Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes, • Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised, • Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors, • Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required, • Adherence to CBRE GWS business processes and procedures with correct financial approvals., • Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE), • Provide a weekly performance report on workload status using maintenance management system (Real Suite), • Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights Experience & Skills Required: • City and Guilds or equivalent qualification in designated trade, • Extensive previous experience of technical maintenance in a building services environment & previous supervisory experience, • Good knowledge of Health and Safety and Environmental processes

The Opportunity For our London office, known for its casual, social and international culture, we are seeking an exceptional Senior Principal (SP) to join our Leadership Team. The SP will lead a portfolio of life sciences consulting accounts, driving both delivery excellence and business growth. You will bring with you a proven track record of selling and leading large-scale, high-impact programmes, preferably in the life sciences sector, along with significant experience in data analytics, business intelligence, quantitative research, and automation solutions. This role will be pivotal in managing and expanding DT’s book of business. The successful candidate will be responsible for client delivery, team leadership, business development, and life sciences focused thought leadership across Digital Strategy & Transformation and Customer Experience topics. About Us DT Consulting, an Indegene company, is a strategy consulting firm. We drive transformation by building capabilities required to help life sciences companies thrive in the digital age and create meaningful impact with both health care professionals and patients. Our focus on digital and customer experience transformation has made DT Consulting the trusted advisor of many Tier-1 life sciences firms in the US, Europe, and Asia. We have a global team of talented consultants and life science specialists, with first-hand knowledge and deep experience in strategy and execution gained both inside and outside the life sciences industry. Our clients face complex questions every day; we as a team, help them to find the right answers. Together, we get to the root cause of issues, formulate practical recommendations, and deliver tangible results. DT is a growing and evolving company where innovation and agility drive our success. As a key part of our team, you will have ample opportunity to shape the future of our consulting capabilities in a dynamic environment that embraces change and encourages continuous improvement. Join us to work on cutting-edge projects with leading clients and be a key player in our journey of growth and transformation. Indegene are a global, digital-first, life sciences commercialisation company. We help biopharmaceutical, emerging biotech and medical device companies develop products, get them to the market, and grow their impact through the life cycle in a more effective, efficient, and modern way. We bring together healthcare domain expertise, fit-for-purpose technology, and an agile operating model to provide a diverse range of solutions. These aim to deliver, amongst other outcomes, a personalised, scalable and omnichannel experience for patients and physicians. It’s what drives our team and our purpose to enable healthcare organisations to be future ready. About You As a Senior Principal, you are passionate about leading and delivering high-impact, data-driven solutions for life science clients. You thrive on orchestrating multidisciplinary teams, fostering collaboration across business units, and inspiring a culture of innovation and excellence. You are accountable for the strategic growth and health of a large client portfolio, proactively shaping propositions, driving business development, and ensuring delivery standards are consistently exceeded. With a strong focus on strategic vision, stakeholder engagement, and talent development, you provide thought leadership and empower teams to deliver measurable value and sustainable results. The Role As a Senior Principal at DT Consulting, your primary focus will be the growth and development of our client portfolio, leading the sale of strategic consulting projects that combine the strengths of our people and our unique expertise. You will partner with Indegene leaders to conceptualise, enable, and accelerate life science’s critical transformations. Specifically, you will: • Shape and oversee high-impact consulting engagements, ensuring they meet the highest standards of client satisfaction and business value., • Provide strategic direction and thought leadership, anticipating future trends and proactively developing new propositions that create competitive advantage for DT Consulting., • Proven capability to engage non-technical and executive stakeholders, simplifying complex concepts and presenting insights in a clear, compelling manner., • Foster collaboration across business units and functions, building strong relationships with clients and internal stakeholders to deliver integrated, value-driven solutions., • Mentor and develop consulting teams and our future leaders, modelling transformational leadership and a commitment to continuous learning and growth., • Maintain full accountability for outcomes, including financial targets, client impact, and the ongoing development of DT’s capabilities and reputation in the market. You will thrive in this role if you are passionate about strategic growth, possess deep domain expertise in data and analytics for life sciences, and are energised by leading teams to deliver measurable, sustainable impact in a dynamic, client-focused environment. Key Responsibilities Client Delivery & Excellence • Lead delivery status management sessions across active projects, • Shape and uphold delivery standards aligned with DT’s Centre of Practice (COP) and knowledge frameworks, • Drive renewals, extensions, and upselling across existing accounts, • Manage a portfolio of accounts with clear revenue and margin targets, • Coach and develop consulting teams, including direct reports, • Mentor Consulting teams and fostering a culture of excellence, • Lead proposition development aligned with DT’s strategic priorities, • Share insights from delivery to evolve go-to-market strategies, • Represent DT externally through public speaking and client facilitation Essential Requirements • Significant experience (typically 10+ years) in data analytics, business intelligence, quantitative research, and automation solutions, with a proven track record of leading large-scale, high-impact programmes, preferably in the life sciences sector., • Demonstrated expertise in designing and delivering complex analytics and research solutions, including survey design, advanced data visualisation, and automation, • Advanced proficiency in Excel and PowerPoint for data manipulation, analysis, and executive-level presentations., • Strong understanding of LLMs (Large Language Models), GenAI, and emerging analytics technologies, with the ability to drive their adoption and optimisation for enterprise and client applications., • Strategic product and portfolio management mindset, with experience defining solution roadmaps, managing lifecycles, and ensuring alignment with business objectives., • Exceptional problem-solving, communication, and project leadership skills, with the ability to translate complex data into actionable insights and influence senior stakeholders in matrix environments., • Recognised as a trusted advisor, strategic thinker, and inspirational leader, with a strong commitment to ethical standards, diversity, and inclusion., • Demonstrated ability to lead, mentor, and develop high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement., • Ability to work autonomously and collaboratively within a global, cross-functional leadership team., • Proven capability to engage non-technical and executive stakeholders, simplifying complex concepts and presenting insights in a clear, compelling manner. Desired Skills • Extensive experience in the life sciences industry, ideally within a consultancy, agency, or global capability centre environment., • Expertise in building and maintaining automated data pipelines and scalable analytics infrastructure to support strategic decision-making and business operations., • Proficiency in statistical concepts, machine learning algorithms, and advanced quantitative research methodologies., • Experience with cloud platforms (AWS, Azure, GCP) and modern data architectures., • Demonstrated entrepreneurial mindset, with a passion for delivering outstanding client outcomes and driving business growth. You will be based in our London office. International travel will take up a small, ad-hoc amount of your time. All candidates must be eligible to work in the relevant location. DT Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or any other characteristic protected by applicable law. Those with criminal histories will be considered in a manner consistent with British law.

🚨 Operations Exec – Personal Care🚨 💸 £30 – 32k 📍 London (hybrid – 1 day in office per week) At MKJ Ignite, we partner with the most exciting challenger brands in FMCG to find the people who make things happen. Right now, we’re working with a fast-scaling brand that’s looking for an Operations Executive to keep their fulfilment engine running at full speed. In this role, you’ll be the heartbeat of customer fulfilment, making sure every order, whether it’s heading to a major retail partner or a direct-to-consumer customer, is processed flawlessly, dispatched on time, and tracked through to delivery. You’ll work with warehouse partners, courier companies, and the Ops & Projects Manager to keep things moving, solve problems before they escalate, and make sure the data is spot-on. What you’ll be doing: 📦 Process retail and online orders in Unleashed and other systems, ensuring accuracy and timeliness 📑 Prepare all required documentation (packing lists, delivery notes, export invoices) 🚚 Book shipments, arrange courier collections, and track deliveries proactively 🏭 Liaise daily with warehouse partners to confirm dispatch and resolve issues 🔍 Maintain accurate order, product, and customer data in all systems 📈 Support OTIF and fulfilment performance reporting 🚀 Coordinate orders for new product launches to ensure flawless execution 💡 Suggest and implement process improvements to make fulfilment smoother and faster We’re looking for someone who: 🕒 Has experience in order processing, fulfilment, or customer operations (FMCG or e-commerce a plus) 🎯 Is detail-obsessed, organised, and thrives in a fast-paced environment 💻 Is confident using inventory/order management systems like Unleashed (or similar) 🤝 Communicates clearly and solves problems before they become bottlenecks ⚡Can juggle competing priorities without dropping the ball What’s in it for you: 💰 Competitive salary package 🏡 Hybrid working with flexibility to suit your lifestyle 🌴 Generous holiday allowance (plus your birthday off!) 🩺 Private healthcare plan 💷 Pension scheme 🛍️ Discounts on the brand’s products 🚀 A fast-growth challenger brand where your work directly impacts customer experience 📈 Opportunities to grow and progress as the team scales Now: Apply today with your CV which will be reviewed by our MKJ Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office and meet the wider team 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

AI Adoption Specialist PAIR is a fast-growing UK tech startup. Our mission is to help organisations use AI to transform how they work. We have built a tight, high-calibre team with the ambition (and traction) to scale fast. We’re now looking for an AI Adoption Specialist who will work closely with our clients as this extremely powerful tool changes work as we know it. We look forward to reading your application, — Ed, Director of AI Adoption We have multiple roles open at PAIR. To ensure your application is considered fairly, please apply to the one role where your skills and aspirations are best aligned. Submitting to multiple postings may reduce the chance of progressing, as we ask candidates to choose where they can make the strongest impact. The practicalities Location: UK (2 days in office London, 3 days WFH/client visits when needed) Start date: Monday, 27 October 2025 Reports to: Director of AI Adoption Type: Full-time Compensation: £45-55k/yr (seniority dependent) + stock options Annual leave policy: 25 days per year + bank holidays What you’ll do • Maximise PAIR’s impact: The PAIR platform is a self-paced, adaptive programme that helps professionals master AI tools like ChatGPT and Copilot. You will work with our customers to maximise its impact, from a successful launch to long-term impact., • Build trusted relationships with executives at our clients as their partner for AI adoption., • Manage a book of customers, monitoring levels of AI proficiency achieved, solving day-to-day problems, supporting account renewals and growth, and helping customers build an AI-native workforce., • Come up with ways to improve the platform, drawing on your experience with our customers and their AI adoption challenges., • Contribute to our AI adoption strategy and build repeatable processes and engagement models that can work at scale You may be a good fit if you are • A strong communicator who can present clearly and write well, explaining technical concepts in plain language., • Hard-working and resourceful, comfortable with ambiguity and always keen to get to the best outcome., • Strongly interested in AI with a deep understanding of the space, how it’s changing, and its implications for how organisations operate., • Organised and meticulous, with the ability to meet tight deadlines, keep track of multiple threads, and impose structure on complex situations., • Analytically minded, with a strong academic record and a familiarity with qualitative and quantitative data. How we work We work hard, support each other, and share a bias for action - which sometimes includes late finishes when something important is shipping or a customer needs us. We balance this with ownership, trust and the opportunity to build something incredible. About PAIR PAIR builds AI‑native workforces. We’re a UK tech startup focused on developing capability and driving real adoption, so that AI becomes an essential teammate in daily work. We combine live enablement for leaders with a product layer that embeds skills into workflows, measures impact and keeps teams current. Hiring process & key dates 300-word AI adoption plan (mandatory) Within your CV, please include the following so we can assess fit quickly and fairly: Thinking about an organisation you’ve worked with or know about, outline a 90-day plan for how they could go about adopting AI. Pay attention to the real barriers they might face, practical steps needed, where the value would come from, and how to embed any improvements for the long-term. We run a fast, structured process to respect everyone’s time. The indicative timeline and process is below: • Applications close: Wednesday 10th September 2025, • Phone screens (15–30 mins): week commencing 15th September, • In‑person interview (London): week commencing 22nd September, • References & decision: by end of September, • Desirable start date: Monday 27th October 2025