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Job Description: Registered Extra Care Manager Position: Registered Extra Care Manager Department: Extra Care Scheme Location: Carlton Dene Extra Care Scheme, Westminster, NW6 Reporting to: Chief Operations Officer (COO) Salary: £40,000 / year Contract: Full-Time | 40 Hours | On-Call Responsibility | 28days a/l Development: Funded Health and Social Care Level 5 or 7 Pension: Employer contribution 5% Bonus: Inspection bonus 10% for Outstanding rating Lead a Flagship 24/7 Extra Care Service Chosen Care Group is an award-winning, CQC-rated ‘Good’ provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life. We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster. The Opportunity - As Registered Manager, you will: • Hold CQC registration for the scheme, • Lead and develop a team of 50+ staff, • Maintain strong governance and inspection readiness, • Drive quality improvement towards Outstanding, • Ensure safe, compliant and financially stable service delivery, • Represent the service with Commissioners and Housing partners, • This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service. What You Will Be Responsible For • Governance & Compliance, • Full CQC compliance and statutory notifications, • Safeguarding oversight and incident management, • Monthly audits across medication, care plans and documentation, • Maintaining inspection-ready evidence, • Leadership & Workforce Stability, • Line management of seniors and coordinators, • Staff supervision, appraisals and performance management, • Rota oversight and safe staffing levels, • Embedding a culture of accountability and professionalism, • Working closely with housing team and supporting the day-to-day operations, • Care Quality & Resident Outcomes, • Assessing new clients for suitability and mobilising new service, • Draft assessments, care plan and reviews, • Partnership working with GPs, Social Workers and health teams, • Responding effectively to complex care needs, • Stakeholder Management, • Contract review meetings with Local Authorities, • Building strong relationships with residents and families, • Professional representation of the organisation at all times About You • Current or previous Registered Manager within Extra Care, • Strong working knowledge of CQC standards and inspection frameworks, • Experience managing teams of 30+ staff, • Level 5 in Health & Social Care (or working towards), • Calm, organised and governance-focused, • Able to manage safeguarding and complex incidents confidently, • Good IT skills and experience at Care Software Ready to Lead? If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion. All roles subject to enhanced DBS and satisfactory references.

Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary ContractHours: 36 hours per week, Monday to FridayRate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: • Day-to-day reactive repairs, • Contract and contractor management, • Complaint handling and issue resolution, • Empty homes, • Disrepair cases Key Responsibilities • Act as the key liaison point for disrepair queries, supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services., • Ensure accurate diagnosis of disrepair cases within Council properties., • Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues., • Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries., • Champion a collaborative "One Team" approach with partners to resolve complex enquiries and complaints., • Promote continuous improvement and good practice in service delivery., • Supervise and coordinate the work of the Disrepair Services Officer and Repairs Technical Administration Officer., • Deliver one-to-ones, team meetings, and weekly huddles., • Support team wellbeing through regular discussions, clear target setting, and performance management tracking., • Meet all deadlines for reports and attend internal and external meetings as required., • Self-manage workload to achieve targets and objectives, engaging stakeholders effectively through all communication channels., • Develop daily work demand disciplines to ensure effective management of time, quality, and cost., • Promote the Croydon brand in all customer and stakeholder interactions. We are looking for a confident and experienced housing professional with: • Strong knowledge of housing repairs and disrepair processes within a local authority or social housing environment., • Proven experience supervising and supporting a team., • Excellent stakeholder management and communication skills., • Strong organisational skills with the ability to meet tight deadlines., • Experience handling complex complaints and driving service improvement. If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

PURPOSE OF THE JOB Housing Disrepair Officer Housing Disrepair Officer 1.Housing Disrepair Officer Demonstrating excellent operational skills whilst providing skilled workmanship within the building trades as part of a multidisciplinary team maintaining, servicing and improving the council’s housing and property stock. 2.Housing Disrepair Officer To self-manage work within the requirements of the delivery; liaising with customers to enable the smooth running and completion of each job, providing diagnoses and making recommendations regarding the remedial work required to defects. 3. To provide a high quality and excellent level of service to the residents of Southwark focused on achieving required turnaround in accordance with council targets and to required standard. PRINCIPAL ACCOUNTABILITIES Housing Disrepair Officer Responsibilities Housing Disrepair Officer 1. To provide knowledge, understanding and execution of installation, repairs and maintenance, inspection of equipment of operational buildings, features and fittings within housing managed stock and infrastructure., 2. To be responsible for completing a range of Repair & Maintenance work to a professional standard and highly productive level, acting with minimum supervision and a large degree of self management., 3. Carry out to the highest standard a wide range of plaster/finishing trades and othe associated works such as stud partitioning & dry lining works, floor screening, floor and wall tiling, decorating on new and repaired surfaces & mould treatment works. Undertake a broad range of repair activities to provide a comprehensive repair service., 4. To maintain a level of knowledge and skill necessary to effectively perform the duties of the post and comply with any appropriate standards of continuing professional development Southwark Council values: Treating residents as if they were a valued member of your own family Being open, honest and accountable | Spending money as if it was your own | Working for everyone to realise their own potential | Making Southwark a place to be proud of | Always work to make Southwark more equal and just | Stand against all forms of discrimination and racism, 5. To ensure all work and related activities are carried out in accordance with current H&S legislation, Southwark’s safety management systems, contract specifications/instructions and good working practices at all times., 6. To provide support, guidance, training and mentoring for apprentices, trainees or work colleagues through specialist knowledge and experience., 7. Carry out a range of specified works both as an individual craft professional and as a member of a multi-skilled team, refurbishing properties As directed by Supervisor/Management undertake inspection activities and when required by management to assist in emergency call outs. Work should be undertaken using innovative and output focused solutions, assessing risk and benefits to establish solutions., 8. Work in a range of properties throughout the Borough, including occupied tenancies and offices and unoccupied buildings. Providing a service to a diverse range of customer and clients adopting and adhering to Customer Services and Equal Opportunities policies whilst being responsive to conflicting priorities based on resident need, vulnerability and corporate policy., 9. Be responsible for an allocated vehicle for use while on duty. The role holder is therefore required to ensure that the vehicle is safely and correctly driven and all equipment, materials safely stored. Be responsible for the content of the vehicle at all times while in their possession. The role holder is therefore required to ensure the security of all materials and tools and that no equipment are kept unsafe in vehicles over night., 10. To maintain plant, tools, vehicle and materials as ensuring all is fit for purpose and maintained to required standards., 11. To identify tools and materials needed for works, maintaining stock impress for materials, parts and tools, ensuring effective and efficient use of resources for service delivery., 12. To work with mobile technology to aid modern ways of working within the business unit and wider council departments. To gather and record data for information systems managing asset inventories and attributes., 13. To plan and organise a variable workload in order to meet deadlines to the required standards, being able to read and interpret work specifications, instructions anddrawings. 14.Housing Disrepair Officer To utilise all Personal Protective Clothing and Equipment in line with designated tasks and adhere to method statements, risk assessments, codes of practice and all appropriate legislation and regulations. 15. Promote and deliver a customer centred service that is responsive to internal and external customer needs, and places resident and key stakeholders involvement at the heart of the service. To provide excellent customer care to all.

Private Rented Sector (PRS) Lettings & Affordability Officer London Borough of Richmond & WandsworthLocation: Bridas House, Wandsworth (Fully office-based)Contract Type: TemporaryHours: 36 hours Mon to Fri (09:00:AM - 05:00:PMPay Rate: £20.76 per hour PAYE / £27.07 per hour Umbrella About the Role In this critical front-line role, you will support households at risk of homelessness by sourcing, securing, and negotiating access to high-quality and affordable private rented sector properties. You will work directly with clients, landlords, and agents, ensuring placements are sustainable, safe, and financially viable-particularly for those relying on Universal Credit. A key objective of the role is to help reduce the local authority's reliance on Temporary Accommodation, supporting long-term stability for households while achieving targeted reductions in temporary housing expenditure. You will also contribute to wider strategic initiatives linked to the council's Temporary Accommodation Reduction Strategy, helping to shape future approaches to procurement, homelessness prevention, and private sector engagement. Top 3 Essential Skills • Demonstrable experience assessing Universal Credit affordability, • Experience working within a local authority setting, • Source and Secure Private Rented PropertiesIdentify suitable, affordable housing options within and outside of the borough, ensuring placements meet required standards and are financially sustainable for clients., • Prevent and Relieve HomelessnessSupport clients in line with statutory duties, offering tailored solutions that promote housing stability and reduce risk of homelessness., • Universal Credit Affordability AssessmentsConduct detailed assessments to ensure affordability and sustainability of tenancies for clients in receipt of Universal Credit., • Tenancy Sustainment and AdviceProvide clients with practical guidance on budgeting, housing costs, and financial solutions to maintain long-term tenancies., • Landlord and Agent EngagementBuild and maintain strong relationships with landlords, agents, and partners, negotiating terms and promoting the council's services., • Contribute to Strategic Housing InitiativesSupport project work relating to temporary accommodation reduction and private sector access., • Legislative ComplianceOffer accurate, up-to-date advice aligned with current housing legislation, including the Homelessness Reduction Act 2017, and ensure placements are suitable and compliant., • Customer Service & MediationProvide excellent customer service, resolving disputes and supporting positive outcomes for both clients and landlords., • Strong understanding of Universal Credit, housing affordability, and financial assessments, • Proven track record of working in a local authority housing environment, • Experience placing tenants into private rented sector accommodation, • Excellent communication, relationship-building and negotiation skills, • Ability to meet and exceed performance targets, • Knowledge of the Homelessness Reduction Act 2017, suitability assessments, and statutory requirements, • Experience sustaining tenancies and advising on alternative financial solutions, • Confidence liaising with diverse stakeholders including clients, landlords, agents, and support services, • Good understanding of property health and safety requirements If you have the skills, experience and passion to make a meaningful impact in the housing sector, Adecco would love to hear from you. Please submit your CV and contact details to begin the application process. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Homeless Housing Officer, North London / Hertfordshire Pay rate £28.30 per hour Contract role, Local Authority Housing Pertemps are recruiting for an experienced Homeless Housing Officer in the North London / Hertfordshire area. The Initial Assessment Team Service was established to help applicants who are threatened with homelessness or homeless to sustain their present accommodation or move into suitable private rented accommodation. The Front Door Team Service will also work collaboratively with partners to improve resilience and housing sustainment, under Enfield’s Early Help strategy. The Initial Assessment Team will provide expert advice, work closely and collaboratively with partners to prevent, or delay homelessness wherever possible, to stop people ending up in our temporary accommodation or on the streets. The Homeless Housing Coordinator will sit within the Initial Assessment Team , working closely within the service area to prevent homelessness. You must have expert knowledge of carrying out home visits, welfare benefits, homelessness reduction act, housing and homelessness policy and case law, legislation and practice, Courts, possession orders & evictions as well as specialist knowledge on homelessness decision making. You should also have knowledge of safeguarding vulnerable adults and children. You will need to have experience in a similar role. Please get in touch for more information. This is an agency post and Pertemps can offer you:- • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to, • An easy registration process (all done online), • Referral schemes and incentives, • Ongoing compliance managed for you, • Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.

Tenancy Management Officer Greenwich £35,000 Fixed Term Contract until 19 December 2026 Hyde is looking for a Tenancy Management Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Tenancy Management Officer at Hyde, you will deliver a proactive, customer-focused service managing tenancy and anti-social behaviour (ASB) cases. You will work directly within communities, ensuring cases are investigated, monitored, and resolved effectively, while collaborating with internal teams and external partners to uphold tenancy conditions and promote safe, sustainable communities. Key Duties • Lead and manage ASB and tenancy cases, conducting investigations and maintaining accurate case records, • Prepare case files for legal action, representing Hyde in court where required, • Respond to and manage tenancy breaches, including illegal subletting, abandonment, and safeguarding-related cases, • Work collaboratively with internal teams and external agencies to ensure timely, compliant, and proportionate interventions Hyde is part of the Hyde group one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Tenancy Management Officer we’re seeking someone who can bring: • Proven experience in managing ASB and tenancy enforcement cases within social housing, • Strong communication, collaboration, and interpersonal skills, • A proactive mindset and passion for building safe and thriving communities, • Excellent pension scheme, • Generous holiday allowance, • Life assurance, • Award-winning flexible benefits platform, • Support for learning and career development Equality, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day. As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Qualified Social Worker, Leaving Care and Looked After Children TeamPay rate to £37.52 per hourContract roleVitalis are recruiting for a Qualified Social Worker to work in a Leaving Care and Looked After Children Team in Sutton Council.We have an exciting opportunity for a passionate and skilled Social Worker to join our Children Looked After, Court and Leaving Care Service in Sutton. Our mission is to provide children and young people with the stability, care, and support they need to thrive – empowering them to achieve their aspirations and live as independently as possible. As part of our supportive and dynamic service, you will play a key role in ensuring positive outcomes for children and young people in care.Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO) • Best Interest Assessor (BIA), • Multi-Agency Safeguarding Hub (MASH), • Looked After Children (LAC), • Children’s Social Work, • Adult Social Work, • Service Manager, • Head of Service, • Team Manager, • Assistant Team Manager, • A wide range of housing roles, • Careers in SEND in local authoritiesLet us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.

Local Authority Senior Housing Benefits Officer, North London Pay rate £31.91 per hour Contract role, Housing We are recruiting for an experienced Senior Housing Benefits Officer in North London. This role is for a general Senior HB Officer, responsible for allocating work according to priorities, carrying out QA, addressing complaints, supporting Assessors with complex cases, and assisting with appeals when required. You will need to have extensive and recent experience in a similar role. Please get in touch for more information. This is an agency post and we can offer you:- • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to, • An easy registration process (all done online), • Referral schemes and incentives, • Ongoing compliance managed for you, • Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.

Neighbourhood OfficerIslington, LondonTemp-PermFull Time An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community.THE ROLE As a Neighbourhood Officer, you will be responsible for delivering a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive. • Manage a defined patch, delivering effective tenancy and neighbourhood management services, • Carry out estate inspections and coordinate routine maintenance in communal areas, • Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches, • Work closely with repairs, contractors and internal teams to resolve estate-based issues, • Support residents with tenancy sustainment and signpost to relevant services, • Handle resident enquiries, complaints and complex casework in a timely and professional manner, • Ensure compliance with policies, procedures, and relevant housing legislationTHE CANDIDATE The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting., • Strong knowledge of tenancy management and housing legislation, • Experience managing estate inspections and coordinating communal repairs/maintenance, • Proven track record of handling ASB and complex resident cases, • Excellent communication skills with the ability to build relationships with diverse communities, • Ability to prioritise workloads effectively and manage competing deadlinesTHE CONTRACT WORKING HOURS Full Time Monday-Friday 9-5 Patch based, Islington LENGTH OF CONTRACT 3 Month Contract, temp-perm RATE The pay for the role is £24.23 per hour LTD company rate. The PAYE equivalent is £20.66 per hour, inclusive of holiday.HOW TO APPLY If interested in this role, please apply directly or email or call and ask for Beth to discuss further Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!

Job Title: PRS Lettings Negotiator Department: Housing Service – Housing Needs Contract Duration: 23/03/2026 – 31/08/2026 Working Hours: 35 Hours per Week Working Pattern: 09:00 – 17:00 Rate: (Inside IR35) Start Date: ASAP Job Overview We are seeking a PRS Lettings Negotiator to support the Housing Needs service by securing private rented accommodation at affordable rent levels to meet housing demand. The role will focus on negotiating directly with landlords to procure properties for individuals experiencing housing difficulties, including homelessness prevention and relief cases, residents moving on from supported housing, and households transitioning from temporary accommodation. The successful candidate will work proactively to expand the supply of suitable private rented homes while ensuring prospective tenants receive the support required to begin and sustain their tenancies. Key Responsibilities • Lead on securing private rented accommodation through direct negotiation with landlords to meet housing needs., • Operate a property sourcing service by generating leads from multiple sources including landlord networks, websites, publications and cold calling., • Build and maintain relationships with landlords, providing information on available services and assisting with property-related administration., • Maintain accurate records of landlord contact details and property information., • Provide guidance to landlords on their responsibilities and how to meet relevant requirements., • Conduct property inspections and produce inspection reports to assess suitability for households in housing need, identify disrepair issues, and highlight potential health and safety hazards., • Work closely with Housing Advisors and Housing Needs colleagues to assess prospective tenants’ suitability for private rented accommodation by reviewing housing history, needs assessments and financial circumstances., • Provide prospective tenants with detailed information about suitable available properties and deliver an effective matching service between tenants and landlords., • Ensure suitable private rented properties are inspected, advertised and let efficiently in line with agreed procedures., • Conduct accompanied property viewings and provide advice to tenants and landlords on the letting process., • Support prospective tenants with Universal Credit or Housing Benefit applications and advise on setting up direct rent payments., • Liaise with internal teams including the Empty Property Officer, Home Improvement Agency and private sector enforcement services to maximise opportunities for landlords., • Promote the private renting scheme at landlord and tenant forums, trade events and meetings with letting professionals., • Contribute to the development of promotional materials to encourage landlord participation., • Use IT systems to maintain accurate customer and management information records., • Respond to enquiries and complaints, drafting responses in line with procedures., • Ensure compliance with financial regulations, particularly those relating to homelessness and fraud prevention., • Undertake administrative duties including correspondence, telephone enquiries and record keeping., • Provide temporary service cover where required and maintain clear handover notes during periods of absence., • Participate in appraisals, performance reviews and service development activities., • Maintain knowledge of relevant legislation, best practice and council policies through ongoing professional development., • Ensure compliance with statutory responsibilities including data protection, health and safety, equality and diversity, and safeguarding of vulnerable adults and children., • Work flexibly across teams and contribute to cross-departmental initiatives when required., • Undertake any other duties necessary to support service delivery.Person SpecificationQualifications, • Educated to degree level or equivalent, or demonstrable relevant experience.Knowledge, • Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and housing allocations., • Broad understanding of the housing and support needs of homeless applicants and tenants, including benefits., • Practical knowledge of property standards, health and safety issues, regulatory requirements and relevant policies.Experience, • Experience of negotiation and telephone-based sales within a sales or procurement environment., • Experience working in a pressurised and high-profile service environment within a multi-disciplinary team., • Experience achieving performance targets and meeting service objectives., • Experience providing advice and information to members of the public and handling enquiries or complaints., • Experience producing written communications and reports to a professional standard., • Experience using IT systems to manage caseloads, monitor targets and analyse service delivery data.

Housing Resolutions Officer • Rate of pay: £21.41 per hour PAYE, • Location: Wembley Day-to-day of the role: • Visit households in temporary accommodation to provide advice and guidance on housing options, managing expectations based on individual needs and housing register priorities., • Collaborate with the Social Housing Assessment and Lettings team to monitor bidding activity and support households in making informed housing choices., • Refer households to relevant agencies for additional support, including employment, training, and care services., • Provide assistance on employment opportunities and benefit entitlement as part of managing the effects of welfare reforms., • Ensure compliance with housing legislation and Suitability Order when making accommodation offers., • Handle cases of domestic violence and fear of violence with appropriate risk management actions., • Promote efficient use of the temporary accommodation budget by reviewing and investigating long stays in emergency housing., • Conduct tenancy checks for temporary accommodations, investigate fraud, and manage cases of misrepresentation., • Experience in housing resolutions or a similar role within a housing or social care setting., • Strong understanding of housing legislation and the ability to apply it effectively in various situations., • Excellent communication and interpersonal skills, capable of working effectively with a wide range of stakeholders., • Ability to manage multiple tasks efficiently and meet deadlines.

Anti-Social Behaviour Resolution Specialist Join a values-led housing organisation as an Anti-Social Behaviour Resolution Specialist, managing complex ASB casework, legal proceedings and multi-agency partnerships to deliver effective community safety outcomes and excellent customer service. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Enforcement Advisor, Community Safety Officer, ASB Investigator, Neighbourhood Officer, Tenancy Enforcement Officer, Community Safety Advisor, Anti-social Behaviour Officer, ASB Case Manager, Community Safety Specialist, ASB Officer, Police Officer, PCSO / Police Community Support Officer OR if you’ve been involved in investigating complex cases (ideally ABS) or managed ASB cases within the Housing Sector or Local Authority Setting SALARY: £34,800 to £42,126 per annum+ Generous Benefits (see below) LOCATION: Hybrid working partly from the office in Ealing, West London (W5) and partly from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Please note:Full clean UK driving license and own vehicle is essential for this role JOB OVERVIEW We have a fantastic new job opportunity for an Anti-Social Behaviour Resolution Specialist to take ownership of a complex caseload of anti-social behaviour cases across multiple tenures. As an Anti-Social Behaviour Resolution Specialist you will lead on case management, tenancy enforcement and safeguarding, working in partnership with legal teams, Police and Local Authorities to achieve sustainable resolutions and protect communities. The Anti-Social Behaviour Resolution Specialist will draft legal documentation, prepare witness statements, attend court hearings and provide expert advice across the organisation, ensuring compliance with housing legislation and best practice. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Anti-Social Behaviour Resolution Specialist include: • Case Management: Manage a complex caseload of ASB cases across multiple tenures, interpreting tenancy agreements and leases to ensure appropriate enforcement action, • Legal Preparation: Prepare detailed witness statements, draft Notices Seeking Possession and compile court-ready documentation, • Court Representation: Work alongside the in-house legal team and represent the organisation at court hearings, • Multi-Agency Working: Attend multi-agency meetings with Police, Local Authorities, MPs, Councillors and community partners to support case resolution, • Customer Service: Maintain regular communication with residents, delivering high standards of customer care and support, • Victim and Perpetrator Support: Provide advice, referrals and ongoing assistance to victims and alleged perpetrators throughout the lifecycle of a case, • Stakeholder Engagement: Build and maintain strong professional relationships across all boroughs and partner agencies, • Record Keeping: Maintain accurate case management records on IT systems and ensure effective manual documentation where required, • Advisory Support: Provide guidance and coaching to colleagues on lower-level ASB cases and quality assurance in ASB practice CANDIDATE REQUIREMENTS ESSENTIAL • Full UK driving licence and access to own vehicle with the ability to travel across the operational geography, • Degree level qualification (or equivalent) or relevant professional experience with evidence of continuing professional development in housing, ASB or legal frameworks, • Previous experience managing complex ASB casework including contested legal action and mediation, • Up-to-date knowledge of anti-social behaviour legislation, regulation and best practice, • Experience drafting legal and court documentation and representing cases at court, • Proven ability to manage workload, prioritise complex cases and meet deadlines, • Strong written and verbal communication skills with the ability to build rapport with residents and colleagues, • Confident stakeholder management skills within multi-agency environments, • Excellent IT skills with experience using case management and reporting systems, • CIH membership or willingness to work towards a recognised housing qualification BENEFITS • 25 days’ holiday (Plus Bank Holidays), • Up to 8% contributory pension, • A generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14442 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Police Officer | PCSO | Police Community Support Officer | Social Housing | Community Safety Officer | Neighbourhood Officer | Tenancy Enforcement Officer | Public Protection Officer | Community Enforcement Officer | ASB Enforcement Officer | Safer Neighbourhoods Officer | Local Authority Enforcement Officer AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Job Title: Review Officer - Housing & Homelessness (Statutory Reviews Specialist)Location: Hybrid - 1 Day per Week in Office (UK Local Authority)Rate: £32-£34 per hour UmbrellaContract: Temporary (Initial 6 Months, Likely Extension)Start: ASAP Role Overview We are recruiting for a specialist Housing Review Officer to carry out statutory housing and homelessness reviews under Part 6 and Part 7 of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017). This is NOT a complaints, ombudsman, or customer service role. We are looking for candidates with direct statutory housing review, homelessness decision-making, or allocations review experience, or closely related transferable housing legal backgrounds. Key Responsibilities * Conduct S202 statutory reviews of housing and homelessness decisions. * Review decisions under Part 6 (Allocations) and Part 7 (Homelessness Duties). * Assess prevention, relief, and main housing duty decisions. * Review housing register eligibility, banding, and allocation disputes. * Draft legally robust written review decision letters. * Liaise with housing officers, legal services, and internal stakeholders. * Manage caseloads and meet statutory deadlines. Essential Experience Candidates must have experience in one or more of the following: * Housing Review Officer / Statutory Review Officer * Homelessness Officer or Housing Options Officer with decision-making duties * Housing Allocations / Lettings / Housing Decisions roles * Housing legal or policy roles focused on statutory guidance and case law Required Knowledge * Part 6 & Part 7 Housing Act 1996 * Homelessness Reduction Act 2017 * S202 statutory reviews * Housing allocations and banding policies Transferable Backgrounds Considered * Senior Homelessness Officers * Housing Options Advisors with statutory decision-making * Housing Legal / Policy Officers * Housing Appeals or Allocations Specialists Not Suitable Backgrounds Complaints Officers, Ombudsman Investigators, Customer Service or Call Centre Officers without statutory housing review experience will not be considered. Working Arrangements * Hybrid: 1 day per week in office * Flexible working hours Pay & Contract * £32-£34 per hour Umbrella * Initial 6-month contract with extension potential * Immediate start preferred

A Large Housing Association is looking for a Housing Officer on an ongoing temporary basis to look after residents in a variety of locations in Central London. Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure residents are kept safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record Essential Previous experience as a Housing Officer is preferred Exceptional customer service skills Excellent communicator £19.50 - £20.84 PAYE or £25.78 - £27.56 ph Umbrella

A fantastic opportunity has emerged for a car driving Temporary Accommodation Visiting Officer to join one of our most improved Local Authority clients in a temporary vacancy for the next three months (with every possibility of being extended should you perform well). Our client is based near to Heathrow Airport in West London, and you will work two days in their office, and two days in the community carrying out home visits in your car. In this role you will ensure that households placed in temporary accommodation (TA) are living in accommodation that is safe, suitable, and meets statutory standards. The role includes carrying out regular visits and suitability assessments, preventing and detecting fraud, and working with households and providers to improve accommodation standards. The post-holder must understand the impact of living in temporary accommodation, including bed and breakfast accommodation, on individuals and families.Reporting into the Head of Temporary Accommodation Team Leader, this is a full time role for 37 hours per week (Monday to Friday) and your responsibilities will be: Suitability and Property Assessments • Conducting regular visits to temporary accommodation, including bed and breakfast and nightly paid accommodation.- Completing suitability assessments in line with legislation and council policy.- Identifying health and safety risks, overcrowding, disrepair, or poor management and escalating concerns.- Ensuring accommodation meets required standards and take action where it does not. Resident Engagement and Support • Engaging sensitively with households in temporary accommodation.- Demonstrating understanding of the impact of temporary accommodation on wellbeing, mental health, family life, and children's education.- Identifying safeguarding concerns and making appropriate referrals. Fraud Prevention and Detection • Verifying occupancy and household composition during visits.- Preventing, identifying, and reporting potential housing-related fraud.- Working with internal teams to protect public funds. Monitoring and Partnership Working • Maintaining accurate records and reports.- Working collaboratively with internal teams and accommodation providers.- Contributing to service improvement and reduction of bed and breakfast use.Experience of dealing with residents in a face to face setting, as well as having a sound knowledge of homelessness, welfare benefits and temporary accommodation suitability would be a real advantage for this post. A car driver and owner is essential. Only applicants who feel they meet the above criteria and can start on short notice (1-2 weeks maximum) need apply, as our client is keen to hire for this role as soon as possible.

Repairs & Maintenance Support Officer Location: Morden, SM4 Type: Temp – Ongoing Working Pattern: Hybrid Start: Immediate Employer: Well-Known Housing Association Ready to make an impact in a fast-paced, customer-focused environment? We're looking for a Repairs & Maintenance Support Officer to support the smooth delivery of repairs and maintenance services across our housing stock. What you’ll do • Support high-quality responsive repairs, voids and cyclical maintenance services., • Monitor contractor performance to ensure works are on time, on budget and to standard., • Maintain accurate housing, repairs and compliance systems., • Work closely with the Customer Contact Centre to correctly diagnose and schedule repairs., • Liaise with customers, contractors and colleagues to keep workflows moving., • Assist with inspections, work orders, specifications and invoice processing., • Produce clear reports and analysis on spend, volumes and customer satisfaction., • Help manage Right to Repair cases, Environmental Health Orders and specialist surveys., • Support contract management to ensure value for money., • Keep asset, risk and compliance records up to date., • Resolve customer complaints proactively and professionally., • Knowledge of repairs & maintenance within the housing sector., • Understanding of statutory and regulatory requirements., • Experience using housing, repairs, compliance or asset management systems., • Strong IT skills (Outlook, Word, Excel)., • Methodical, organised and able to work independently or as part of a team., • A strong commitment to excellent customer service., • GCSEs (or equivalent) in Maths and English.

Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team.This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions.Salary: £22-23 PAYELine Management: NoneWorking Pattern: Hybrid (Minimum 3 days office-based)Role OverviewThe Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with: • Housing Act 1996 (Part VII as amended), • Homelessness Reduction Act 2017, • The Homelessness Code of Guidance, • Relevant case law and statutory guidance You will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation.Key ResponsibilitiesHousing Advice & Prevention, • Act as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication., • Conduct comprehensive housing options interviews in a person-centred manner., • Create, implement and review Personal Housing Plans., • Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives.Statutory Homelessness Decision Making, • Assess and determine homelessness applications under Part VII of the Housing Act 1996 (as amended)., • Conduct detailed investigations, verify documentation and carry out enquiries including home visits where appropriate., • Accept, refuse or discharge duties in line with legislation, guidance and case law., • Issue fully reasoned and legally compliant decision letters within statutory timescales.Case & Caseload Management, • Proactively manage a varied caseload through continuous assessment and review., • Ensure accurate and timely case recording across all relevant systems., • Maintain detailed file notes and ensure statutory notifications are issued correctly.Temporary Accommodation & Affordability, • Undertake affordability assessments., • Recommend placements into temporary accommodation where prevention options have been exhausted, ensuring compliance with statutory duties and financial considerations.Housing Register & Allocations, • Assess applications to join the housing register., • Verify evidence and determine priority in accordance with the allocations scheme.Safeguarding & Risk Management, • Carry out safeguarding and risk assessments for vulnerable applicants., • Escalate concerns in line with child and adult protection procedures.Legal & Review Work, • Assist with statutory reviews under the Housing Act 1996., • Support responses to legal challenges including County Court appeals and Judicial Reviews., • Liaise with Legal Services and attend court where required.Partnership Working, • Work collaboratively with internal departments and external partners., • Refer cases to appropriate agencies and attend case conferences as necessary., • Liaise with Corporate Anti-Fraud services where fraudulent applications are suspected.About YouWe are seeking a driven and technically competent housing professional with:, • Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017., • Experience assessing and determining homelessness applications., • Ability to interpret and apply complex legislation and case law., • Experience managing a demanding caseload with minimal supervision., • Strong written skills with the ability to draft legally defensible decision letters., • Confidence in conducting interviews and making evidence-based decisions., • Experience working within a performance-driven environment., • Excellent partnership and stakeholder engagement skills.Core Competencies, • Complex problem-solving: Ability to navigate statutory frameworks and deliver clear, practical solutions., • Critical thinking: Evidence-based decision-making using analytical reasoning., • Creativity: Applying innovative approaches to prevent homelessness and improve outcomes., • People-focused approach: Strong interpersonal capability and collaborative working style., • Emotional intelligence: Managing sensitive conversations with empathy and professionalism., • Judgement & accountability: Making sound decisions in ambiguous or high-pressure situations., • Negotiation: Influencing outcomes with landlords, partners and stakeholders., • Service excellence: Commitment to delivering high standards of customer care., • Cognitive flexibility: Ability to adapt to legislative change and service transformation.Why Apply?This is an excellent opportunity to join a forward-thinking housing provider committed to delivering high-quality statutory housing services and meaningful homelessness prevention outcomes.Apply now for the Housing Solutions role.

The difference you will make as a Housing Officer Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Arlington, London You will pro-actively manage, maintain and improve designated social housing neighbourhoods dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets. Be accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining in no more than 3 pages of A4 how your experience meets the essential criteria. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. About you We are looking for someone with experience of forecasting and managing budget. Along with setting work priorities and arrangements being self lead working with minimal supervision. Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension, • 28 days holidays plus bank holidays, • Flexible working options available, • Investment in your learning, personal development and technology, • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile • Pro-actively manage, maintain and improve designated social housing neighbourhoods; dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets., • Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process., • Represent the Group in Court for all cases brought against customers in your designated area., • As an “Account Manager” for the customer and property, be responsible for identifying issues which can be resolved with early intervention, be responsible for liaising with internal & external stakeholders. Accountable for ‘patch profitability’, minimising void rent loss, identify cash leakage, working in partnership with Shared Service colleagues to carry out inspections, property viewings and managing tenancy sign ups and new tenancy visits. • Manage a delegated discretionary budget, making decisions regarding the allocation of your budget., • Build relationships with local stakeholders to foster partnership working to deliver shared neighborhood improvement., • Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures, and statutory requirements., • Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures, and statutory requirements. Person specification Essential Knowledge & Experience • Proven track record of delivering a high quality customer service function, preferably in the housing sector., • Effective stakeholder management, both internally and external to the organisation., • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business., • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities., • Proven track record of successfully solving difficult problems., • Ability to demonstrate using initiative to tackling difficult or challenging situations., • Proficient use of a range of IT packages including Microsoft Office., • Excellent team player who can work flexibly to meet business requirements.

PRS Lettings Negotiator – Local Authority (5-Month Contract, Potential Extension) Start Date: ASAP Employer: Aatom Recruitment (on behalf of a Local Authority) Aatom Recruitment are seeking an experienced PRS Lettings Negotiator to join a busy Housing Needs team within a local authority. This is a 5-month contract with the potential for extension, supporting vital work to prevent homelessness and secure suitable private rented accommodation for residents in need. About the Role As a PRS Lettings Negotiator, you will lead on securing a steady supply of affordable private rented sector accommodation through proactive negotiation with landlords and agents. You will play a key part in preventing homelessness by identifying properties, negotiating rents, offering incentives, and supporting residents to begin and sustain their tenancies. Working closely with Housing Advisors and other teams across Housing Needs, you will ensure households are placed into safe, suitable, and sustainable accommodation, while building strong relationships with private landlords, managing budgets, and ensuring compliance with relevant legislation. You will report to the Private Sector Lettings Senior Officer. Key ResponsibilitiesProperty Sourcing & Negotiation • Operate a proactive property-finding service using leads, landlord networks, online platforms, and direct outreach., • Negotiate rent levels and agree incentive payments from the Homelessness Prevention Fund., • Build and maintain strong relationships with private landlords, letting agents, and partners., • Inform landlords about council services, responsibilities, and available support.Property Inspection & Compliance, • Inspect properties and prepare detailed inspection reports., • Assess suitability for households in housing need., • Identify disrepair, health and safety issues, and potential hazards., • Work with internal teams including Empty Property Officers and Enforcement Services to maximise grant take-up and improve property standards.Tenant Matching & Support, • Assess prospective tenants' suitability by reviewing their housing history and financial circumstances., • Match residents to suitable properties and arrange accompanied viewings., • Provide expert advice on all aspects of letting for both tenants and landlords., • Support tenants with Housing Benefit or Universal Credit applications and ensuring rent payment arrangements are in place.Administration, Reporting & Customer Care, • Advertise, inspect and let all available PRS properties promptly., • Maintain accurate and up-to-date records using internal IT systems., • Respond to member enquiries, complaints, and case-related correspondence., • Manage own administrative tasks, emails, calls, and general office duties., • Participate in landlord forums, events, and promotional activities for the Private Renting Scheme.Service Delivery & Professional Standards, • Ensure compliance with all council policies, including safeguarding, financial regulations, health and safety, data protection, and equalities., • Take an active role in service development, reviews, training, and professional development., • Provide cover for colleagues when required, including clear handover notes. K2: Broad knowledge of the housing and support needs of homeless households, applicants, and tenants, including benefits. K3: Strong practical knowledge of property standards, health and safety regulations, legislative requirements, and best practice. Why Join? This is a fantastic opportunity to make a meaningful difference in the community by helping secure safe, affordable homes for vulnerable residents. If you thrive in a fast-paced environment, enjoy building relationships with landlords, and are passionate about preventing homelessness, we’d love to hear from you. Contact Anisha Patel to apply now!

MUST HAVE FULL UK DRIVING LICENCE AND OWN CAR - YOU WILL NEED TO BE OUT AND ABOUT TO DIFFERENT LOCATIONS AT LEAST 4 x PER WEEK - BETWEEN OFFICE/ SCHEMES. CAN WORK FROM HOME 1 X PER WEEK Our vision is to create communities where everyone has a safe home in a place where theyre proud to live. Were big and were local. Residents are at the heart of all we and we use our size to influence positive change in the areas where we operate. Its also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, youll embrace our Values to inspire others as well as yourself Provide an effective intensive housing management service for residents with identified support needs, working with external support providers, commissioners and other partners within relevant legislation, regulation and Service Level Agreements. (SLA). Carry out void management including pre-void inspections, obtaining referrals, assessing applicant suitability, completing risk assessments as necessary, tenancy fraud checks, affordability assessments, viewings, sign-ups, completing CORE and updating the tenancy management systems. Across supported housing schemes, manage and investigate tenancy breaches using informal and formal interventions. Start court action for ASB, debt, crime or nuisance issues and authorise notice to quit or notice to seek possession, liaise with our solicitors, prepare the court papers, attend court hearings, draft the eviction report and complete the eviction process. Complete property inspections across our supported housing schemes every fortnight or more frequently, to quality assure property condition and undertake call point testing, legionella testing, fire drills and health and safety inspections as required. Work with support providers and relevant agencies to manage complex cases including safeguarding, capacity issues and support concerns focusing on tenancy sustainment. Hold joint liaison meetings quarterly with representatives of the support providers/commissioners and other partners to review the various aspects of the Service Level Agreement and service performance. Escalate any concerns with support provisions to senior management and if appropriate follow the safeguarding protocol. Ensure we meet compliance obligations by facilitating access in relation to repairs, gas servicing, electrical, portable appliance testing (PAT) making available the appropriate documents to residents and support providers. Complete FRA actions within a set timeframe. Assist SH property colleagues in helping them with their planned works (stock investment, servicing contracts i.e. electrical, gas, water, cyclical works, aids and adaptations, asbestos, etc) Respond to complaints and resident feedback and ensure services support continuous improvement and positive resident experience.Essential: Demonstrable knowledge of working in supported housing / housing related support environment. A proven track record of working in a customer facing service where customer satisfaction was at the heart of the operation. Previous experience of managing relationships with partner agents, including negotiation of management agreements and monitoring of performance. Knowledge of legislation around health and safety and property management. Experience in managing and supporting projects. Skills: Being able to keep up-to-date with new technologies which can improve services or deliver value for money Ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face to face, emails and in writing) using customer friendly language Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer

Qualified Social Worker, Locality Team, Royal Borough of Kingston Pay rate to £30 per hourContract roleVitalis are recruiting for a Qualified Social Worker to work in a Locality Team in the Royal Borough of Kingston.Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO) • Best Interest Assessor (BIA), • Multi-Agency Safeguarding Hub (MASH), • Looked After Children (LAC), • Children’s Social Work, • Adult Social Work, • Service Manager, • Head of Service, • Team Manager, • Assistant Team Manager, • A wide range of housing roles, • Careers in SEND in local authoritiesLet us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.

Pertemps Network Group are delighted to be supporting a forward-thinking London housing provider in the recruitment of a Fire Safety Compliance Officer within the Property and Compliance Service.This is a pivotal frontline role focused on fire safety within the housing provider. Working closely with the London Fire Brigade and internal housing services, you will act as the key operational link between residents, property services, and partner agencies to ensure residents are safe in their homes.The postholder will be predominantly based at the London Fire Brigade, strengthening partnership working and developing joint fire safety initiatives that deliver measurable outcomes for residents.Flexibility: HybridRate: 200-220 per day (Umbrella)Availability: ImmediateKey Responsibilities • Act as the primary point of contact for fire safety concerns raised in housing properties., • Triage referrals from residents, housing officers, property services and partner agencies, determining appropriate action., • Conduct home visits and undertake person-centred fire risk assessments., • Develop and implement action plans in partnership with the London Fire Brigade., • Refer cases to relevant departments (Housing Management, Adult Social Care) and monitor outcomes., • Escalate cases not actioned within agreed timescales., • Act as housing caseworker for hoarding cases, working jointly with Adult Social Care and housing colleagues., • Monitor and analyse referral trends, producing clear and actionable reports for senior managers and partners., • Promote fire safety awareness across housing services and act as a service champion., • Ensure tenancy and lease compliance where safety concerns relate to occupation or breaches., • Deliver services in line with equality, diversity and inclusion principles., • Critically assess service delivery models and identify improvements to enhance performance and value for money., • Undertake home visits across the borough in line with lone working and health & safety policies.About YouWe are seeking an experienced housing or compliance professional who combines technical knowledge with strong partnership and case management skills.Essential Qualifications, • Educated to GCSE “A” Level / NVQ Level 3 or equivalent experience.Desirable, • Housing qualification.Experience Required, • Experience within tenancy management in a social housing environment., • Experience managing complex casework, ideally including safeguarding or hoarding cases., • Proven ability to maintain accurate records and produce management information reports., • Experience delivering excellent customer service in challenging or sensitive situations., • Strong stakeholder engagement and partnership working experience., • Demonstrable contribution to service improvement initiatives.Knowledge & Skills, • Sound understanding of housing legislation, regulatory frameworks and relevant case law., • Knowledge of fire safety risks within residential settings., • Ability to conduct risk assessments and implement mitigation plans., • Excellent written communication skills with the ability to tailor reports to varied audiences., • Strong partnership-building capability., • Calm and resilient when dealing with confrontational situations., • Analytical mindset with strong problem-solving ability.Why Apply?, • Opportunity to work directly alongside the London Fire Brigade., • Meaningful frontline impact improving resident safety., • Strategic role contributing to service development and compliance excellence., • Flexible working scheme. If you are an experienced housing or compliance professional with a passion for resident safety and partnership working, we would welcome your application.Apply Now for a Fire Safety Compliance Officer.

Housing Officer Role Overview As the face of the organisation, you will independently manage a diverse portfolio of residential and mixed-tenure properties, delivering an exceptional end-to-end customer experience across your patch. You will play a key role in enhancing customer safety, well-being and satisfaction, ensuring regulatory compliance and supporting vibrant, sustainable communities.From estate inspections and building safety to tenancy management and addressing anti-social behaviour, this is a varied, customer-facing role where no two days are the same. Key ResponsibilitiesCustomer Engagement & Experience • Lead the end-to-end customer journey, including new tenancy visits, annual visits, and end-of-tenancy inspections., • Act as a single point of contact outside the customer care hub., • Build strong customer relationships through proactive communication and responsive service., • Support Tenant & Resident Association (TRA) and engagement events., • Maintain accurate records and use systems to monitor performance and drive service improvement.Tenancy Management, • Manage legal and regulatory tenancy requirements, including tenancy changes, succession, abandonment, notices (e.g. TORTs), enforcement, court work and evictions., • Address anti-social behaviour, hate incidents, disputes, fraud, safeguarding concerns and complaints., • Liaise with internal and external partners to resolve issues and sustain tenancies.Property & Estate Management, • Conduct estate, scheme and property inspections to maintain high safety and cleanliness standards., • Ensure completion of compliance actions (e.g. fire risk assessments, gas safety)., • Oversee block and estate repairs, CCTV, communal areas and bin management., • Manage service charge, rent and arrears queries, signposting customers for support where required., • Coordinate estate task force and deliver local action plans., • Support defect management and Homeownership queries.Stakeholder & Partnership Working, • Build effective relationships with customers, colleagues and external agencies., • Represent the organisation at multi-agency meetings (e.g. MAPPA, MARAC) and court proceedings where required., • Support customers in engaging with partner organisations to sustain their tenancy.Additional Duties, • Participate in out-of-hours cover on a rota basis., • Work flexibly, including evenings and occasional weekends., • Dynamically assess risk and use PPE appropriately., • Experience in housing and tenancy management with strong customer service focus., • Knowledge of housing law and regulatory requirements (or willingness to develop)., • Understanding of safeguarding and supporting vulnerable customers., • Strong communication, dispute resolution, problem-solving and decision-making skills., • IT proficiency (Outlook, Word, Excel, mobile working)., • Highly organised with effective time and resource management skills., • Ability to work independently (lone working) and collaboratively within a team., • Hold or be willing to work towards a Level 3 (or higher) Housing qualification (Ofqual-regulated) or CIH foundation degree., • Full UK driving licence and access to a vehicle insured for business use. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Purpose of job Interim Fire Risk Officer Interim Fire Risk Officer To be responsible to the Team Manager and for the day to day management of the health and safety of building projects, maintenance contracts and fire risk assessments across the Borough. The allocation of work to Property Services Officers/Supervisors or external contractors/sub-contractors. To be responsible for established standards of work, cost, allocated building maintenance, building construction or related works within the team. Interim Fire Risk Officer Too specifically: i) Ability to travel extensively across the borough within acceptable times, it is expected that you will have access to own transport to undertake these duties. This post attracts an essential car user allowance Interim Fire Risk Officer Ensure an efficient and effective maintenance of all properties managed by the Council in relation to Fire Safety and compliance to CDM 2007 Regulations, iii) Contribute to the implementation of a Fire Strategy and supporting Performance Management Framework. • TO implement creative, imaginative and innovative practice to ensure continuous improvement, taking into account the 'partnering' agenda and acknowledged best practice. To be responsible for the direct and indirect management of up to 50 staff. Main duties Interim Fire Risk Officer To possess in-depth knowledge relating to health and safety matters including fire prevention and precautionary issues, asbestos management and construction safety to all Housing stock within the Borough. This includes all the Housing infrastructure and play areas situated on Housing owned land. Maintain and develop specialist knowledge on current trends and keep abreast of relevant legislation. • To possess in-depth knowledge regarding the interpretation and application of the provisions of legislation in Fire Safety Policy, The Fire Safety Order 2005 (RRO), Building Regulations Approved Document B : Firecode and other official guidance and legislation in respect of fire safety., • Assist the Planned Works Team Manager in the development, dissemination and implementation of the Council's Fire Safety Policy. To work with operational managers to ensure that fire safety is managed in line with the Directorates policy., • Prepare and monitor fire risk assessments of premises as required by the fire safety legislation and ensure the dissemination and practical application of fire risk assessments., • Provide fire safety advice on the interpretation and implementation of the Firecode and other legislation to all Stakeholders., • Liaise with Fire and Rescue Services and undertake the corrective actions required as a result of enforcing action by the Fire and Rescue Services., • Undertake regular maintenance and post inspections of fire safety risks on the Council's Fire Risk Register., • Undertake investigations of fire incidents, producing appropriate reports to the Team Manager and Senior Management. Maintain comprehensive records of all fire incidents and investigations ensuring that trends are identified and that advice is given to the appropriate parties for remedial action to reduce incidents. 1 3. TO review existing working processes and develop and implement imaginative and innovative practices in management of properties, including IT solutions, with reference to the councils partnering agenda, acknowledged best practice and benchmarking of the Repairs Services in relation to Planned Works. 1 4. To attend meeting with tenants, committees and other groups (outside normal working hours, as required) to provide updates, prepare and present reports, report back on investigations and respond to queries. To attend site meetings and liaise with tenants, other departmental officers, consultants and contractors regarding design aspects, additional work and respond to problems. To attend Court and represent the Council as required 1 5. To have demonstrable experience in the preparation of and operation of any CDM site safety plan. Where required act as CDM Co-ordinator on projects in compliance with CDM (2007) Regulations. 1 6. To carry out planned and ad hoc safety inspections and audits, reporting and advising on necessary action. 1 7. To contribute to the operation of and continuous development of the ISO 9000 Quality Management system and ensure Supervisors undertakes the required number of Quality Control Checklist. 1 8. Interim Fire Risk Officer To assist in the implementation of the Borough Emergency and Continuity Plans. 1 9. To undertake any other work appropriate to the level and general nature of the post's duties. 20. To carry out all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection legislation, the Council's equal opportunities and customer care policies, and the new technology agreement. Interim Fire Risk Officer Designation of Post to which Post-holder normally reports: Assistant Manager

Role: Private Sector Housing Officer - London Borough of HarrowLocation: Harrow, Middlesex, HA3 8NTPay: £26.12 - £29.65 per hour (Umbrella)Contract: Full time, temporary assignmentStart: ASAPAbout the Role:London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights.Key Responsibilities: • Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS)., • Identify hazards, assess risks, and determine the most appropriate enforcement action., • Manage and enforce HMO licensing, selective licensing, and additional licensing schemes., • Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment., • Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation., • Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice., • Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care., • Maintain accurate case records, evidence files, and reports to support enforcement decisions.Skills & Experience Required:, • Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers., • Experience conducting property inspections and preparing enforcement notices., • Ability to manage a varied caseload and work independently., • Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies., • A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable., • HHSRS certification is preferred (or willingness to work towards it).About Pertemps:Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction.About Harrow:The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406.Important Notice:Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit

Property Inspector - Field BasedSalary: £35,000 per annumLocation: London & surrounding areas (field-based role)Hours: Monday to Friday, 9:30am - 6:00pm (flexibility required)The RoleAn opportunity has arisen for an experienced Property Inspector to join a growing property management operation. This is a field-based role, responsible for carrying out property inspections, safety checks, access management and compliance reporting across a portfolio of residential and mixed-use properties.You will play a key role in ensuring properties are safe, secure, compliant and well maintained, while protecting occupants, clients and the organisation from risk, reputational damage and litigation.Key Responsibilities Carry out scheduled and ad-hoc property inspections across London and surrounding areas Inspect properties and perimeters for fire safety, health & safety, environmental health and maintenance issues Identify, record and report issues using internal systems and formal property inspection reports Take meter readings, test fire alarms and call points, and record results accurately Take photographic evidence where required, including before-and-after photos Carry out minor remedial actions where possible, particularly relating to fire risk Ensure fire escape routes, fire doors and restricted areas remain compliant and secure Provide access to properties for contractors, clients, councils, fire brigade and enforcement agencies Liaise face-to-face with local authorities, enforcement officers and internal teams Communicate professionally with occupants regarding safety issues or rule breaches Ensure rooms and restricted areas are left secure and as found after inspections or access Maintain accurate records and submit reports at the time of inspection Manage daily itineraries efficiently using knowledge of London transport networks Respond calmly and professionally to challenging or high-pressure situationsSkills & Experience Required Previous experience in property inspection, property management, facilities, compliance or housing Strong knowledge of fire safety, health & safety and property compliance Good working knowledge of London and surrounding areas Highly organised with strong logistical and time-management skills Ability to prioritise workload and respond to urgent incidents or emergencies Confident using basic IT systems, email and mobile applications Calm, professional and courteous with excellent interpersonal skills Willingness to work flexible hours when required Comfortable working independently in a field-based roleWhat's on Offer £35,000 salary Fully field-based role with autonomy and variety Long-term opportunity within an established property operation Training, support and ongoing development Monday to Friday working pattern with flexibility when requiredKeywordsProperty Inspector, Field Based Property Inspector, Property Compliance Officer, Fire Safety Inspector, Health & Safety, Property Management, Housing Inspection, Facilities Inspection, Building Inspection, London Property Jobs, Field Based Roles, Compliance, Risk Management.Mandeville is acting as an Employment Agency in relation to this vacancy.

Housing Liaison Officer needed in Haringey This is a temporary contract paying £18.11ph PAYE This is a temporary role The reference number is: RQ1693731 The successful candidate will be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. They will be responsible for a range of tenancy management duties and be a visible presence with residents on our estates. Ensuring tenants are well cared for, neighbourhoods are clean and safe and resident satisfaction is high If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website

Resident Liaison Officer - Social Housing Planned WorksBased in South LondonFull time, permanent£30-35k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in South London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.Key Responsibilities include: • Working on planned maintenance projects, • Decent Homes programme experience, • Full clean driving licence with own vehicle, • Pre-entry visits and company inductions, • Collect tenancy agreement/approval forms, • Visiting tenants in their homes and advising them on when and what work is being carried out, • Act as the main point of contact and deal with any problems/queries that the tenant may have, • Contacting neighbourhood housing associations and establishing working relations with them, • Visiting properties that are being refurbished with potential tenants and advising them on completion dates Please apply online now, or call Meg from for more information!

Debt Recovery Officer • Hourly rate: £18.65 PAYE or £24.65 Umbrella, • Location: Wembley, • Job Type: Temporary full time (1-2 days per week in office) Day-to-day of the role: • Utilise a variety of debt recovery techniques to successfully recover all debts, balancing sensitivity towards clients' financial constraints with the financial interests of the council., • Take ownership of debt cases from initiation to conclusion, including making arrangements, pursuing payments, and navigating through the debt recovery process., • Produce, interpret, and maintain reports and spreadsheets to meet individual, team, and council-wide statistics., • Act as the first point of contact within the recovery and enforcement team, handling all forms of communication professionally., • Continuously monitor cases, follow up on defaulted arrangements, and locate absconded debtors., • Maintain accurate and comprehensive records related to customer accounts and interactions., • Build and maintain positive relationships with all internal and external stakeholders to achieve the council's overall debt strategy., • Excellent verbal and written communication skills., • Strong numerical, analytical, problem-solving, and decision-making skills., • Proven experience in customer-focused roles, dealing with enquiries, transactions, and complaints., • Experience in negotiation and influencing within a diverse, demanding, and challenging environment., • Familiarity with revenue and debt enforcement or similar environments., • Competency in using standard MS Office packages and adapting recovery processes to meet service needs., • Ability to work independently and as part of a team, managing conflicting priorities under pressure to meet service objectives.

Housing Officer • Hourly rate: £29.12 per hour Umbrella, • Location: Clapham Park, London SW2, • Job Type: Full-time, Temporary (6 months, with potential extension) Day-to-day of the role: • Develop and maintain local multi-agency links to deliver efficient, coordinated services., • Manage complaints effectively, using strong customer and communication skills., • Develop and maintain relationships with key local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders., • Lead tenant and resident associations and coordinate the input and performance of internal and external performance areas., • Manage complex tenancy and lease-related issues, including succession, mutual exchange, and assignment of tenancies., • Take the lead on managing ASB cases in your assigned area., • Experience managing Leasehold & shared ownership tenures., • Knowledge of housing and anti-social behaviour-related legislation, including service charges., • Well-developed communication skills, both written and verbal., • Proven record of delivering excellent customer-focused services., • Strong planning, organising, and prioritisation skills., • Good IT skills and ability to interpret financial and other systems data.

Pertemps Network Group are delighted to be supporting a reputable housing provider in the recruitment of a Rental Income Support Officer to join their finance and income management team.Rate: £23.50 - £23.94 PAYEFlexibility: 1-2 Days Office per weekLocation: LondonFull Time | Public Sector / Housing This is an excellent opportunity for an experienced housing income or rent arrears professional to manage a portfolio of properties and play a key role in maximising rental income while supporting residents to sustain their tenancies.You will work within a commercially focused yet resident-centred environment, managing rent accounts, preventing arrears through early intervention, and working closely with internal teams and external partners to support residents facing financial difficulties.The RoleAs a Rental Income Support Officer, you will manage a designated patch of rent accounts contributing to the collection of approximately £70m in annual rental income. You will be responsible for delivering a proactive and customer-focused income management service while ensuring compliance with housing legislation, welfare reforms, and the court pre-action protocol.Key responsibilities include: • Managing a portfolio of rent accounts and acting as the primary contact for residents regarding rental income matters, • Maximising rental income through early intervention on arrears cases, including phone contact and home visits, • Negotiating and monitoring sustainable repayment arrangements with residents, • Ensuring all arrears cases follow approved escalation processes and legal procedures, • Preparing documentation and instructions for possession hearings and court proceedings, • Supporting evictions and attending court hearings when required, • Identifying opportunities to maximise Housing Benefit and Universal Credit payments, • Working closely with tenancy teams, welfare benefit officers and external advice agencies, • Supporting vulnerable residents by making referrals to social care and specialist support services, • Promoting direct debit payment methods and improving income collection performance, • Maintaining accurate case records and producing performance and management reports, • Contributing to service improvements and maintaining high levels of resident satisfaction, • You will also work collaboratively with colleagues across housing, finance and welfare services to sustain tenancies and mitigate financial risk to the organisation.We are seeking a motivated and proactive housing professional with experience in income management within social housing or a local authority environment.Essential Experience• Experience of income collection or rent arrears management within social housing • Strong knowledge of housing legislation, welfare benefits and the court pre-action protocol • Experience negotiating repayment arrangements with residents in arrears • Experience handling complex and sensitive resident cases • Ability to manage a varied workload and prioritise effectively • Strong communication skills with experience dealing with residents face-to-face and over the phone • Experience maintaining accurate case records and using housing management or financial systemsDesirable• Understanding of Universal Credit and Housing Benefit regulations • Experience preparing court documentation or attending possession hearings • A housing qualification or relevant professional trainingWhat’s on Offer• Opportunity to work for a reputable housing provider making a real impact in communities • A varied and rewarding role supporting residents while protecting vital housing income • Collaborative working environment across housing, finance and welfare teams • Competitive salary and benefits package • Career development opportunities within a well-established organisationApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery Officer looking for your next opportunity, Pertemps Network Group would love to hear from you.

Job Description: No Access Investigation Officer Location: Newham, East LondonDuration: 3 months initially, with the potential for extensionRate: £21.91 per hour PAYE / £28.57 per hour UmbrellaWorking Arrangements: Hybrid working with site visits required across the borough About the Role We are currently recruiting for a No Access Investigation Officer on behalf of our public sector client. This role plays a crucial part in ensuring statutory compliance and resident safety by coordinating access to council properties for essential inspections and maintenance. The successful candidate will manage a caseload of properties where access has been difficult to obtain, working directly with residents and internal teams to resolve issues and facilitate compliance works. Key Responsibilities • Investigate and manage a caseload of no-access properties, including undertaking home visits and engaging with residents to gain access., • Support statutory compliance by arranging and coordinating access for key inspections, including gas safety, electrical testing, fire safety checks, building safety visits, and damp & mould assessments., • Escalate unresolved cases to the legal team, preparing witness statements, reports, and supporting documentation. Attend court where required., • Identify and refer safeguarding concerns, working closely with internal safeguarding teams and external agencies to support vulnerable residents., • Experience working in housing, compliance, property services, tenancy management, or a similar environment., • Strong communication and negotiation skills, particularly with vulnerable or disengaged residents., • Ability to maintain accurate records and manage a busy caseload effectively., • Understanding of statutory compliance requirements within social housing (desirable)., • Willingness to travel across the borough. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Why Southwark? Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today. What You'll Be Doing As a Hostels Support Officer, you will play a key part in ensuring the safe, supportive, and effective day-to-day running of our hostels for vulnerable adults. Working as part of the Supported Pathways team, you will help residents maintain their accommodation, access essential services, and work towards greater independence. Your responsibilities will include: • Providing a welcoming reception service, including greeting visitors, distributing post, and answering enquiries., • Supporting residents with maintaining their accommodation, including monitoring rent and service charge accounts, and assisting with benefit claims and key appointments., • Carrying out regular room checks, health and safety inspections, and hostel walkabouts to ensure safety and compliance., • Assisting in the quick turnaround of void rooms—raising repairs, coordinating furniture orders, and preparing rooms for new residents., • Offering practical support to reduce social isolation, including accompanying residents to appointments where appropriate., • Working collaboratively with colleagues and partner agencies to safeguard residents and support their progression., • Monitoring contractors such as cleaners, pest control, and maintenance teams to ensure high service standards., • Supporting tenancy sustainment by identifying risks early and helping residents manage their finances effectively. What We're Looking For You will bring a compassionate, resilient, and solutions-focused approach to supporting adults with complex needs. You are someone who remains calm under pressure, communicates clearly, and builds trusting relationships with residents and colleagues. To succeed in this role, you will have: • Experience of working with people who are homeless or who have complex support needs., • Knowledge of safeguarding, risk assessment, the Care Act, housing legislation, and welfare benefits., • An understanding of health and safety responsibilities within supported housing settings., • Experience working in multi-agency environments and coordinating support effectively., • Skills in communication, record-keeping, planning your own workload, and preparing basic written correspondence., • A commitment to equality, anti-discrimination, and person-centred support., • GCSEs (or equivalent) in Maths and English (Grade 4 or above). Additional Information Recruitment Timeline • Closing date: 22.03.26, • Shortlisting: 23/03/2026 At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. This post requires a satisfactory Disclosure and Barring Service DBS check at Enhanced level. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans, • Are currently in care or have previously been in care. Working for Southwark Council – Southwark Working week is based on an alternating rota of early shifts 8am-4pm and late shift 12pm - 8pm Monday to Friday, no weekends or bank holidays. No hybrid working as this is a front line service. Attachments • Please Click Here For the Job Description and Person Specification

We are seeking a detail-oriented and proactive Leasehold Officer to join our Housing Services team. You will be responsible for managing leasehold properties, ensuring accurate administration, effective communication with leaseholders, and compliance with relevant legislation. This role is key to maintaining positive relationships with leaseholders and supporting the council’s commitment to high-quality housing services.Key Responsibilities • Manage leasehold accounts, including service charges, ground rent, and major works, • Provide advice and guidance to leaseholders on their rights, responsibilities, and payment obligations, • Administer leasehold agreements, including assignments, transfers, and lease renewals, • Respond to enquiries, complaints, and disputes from leaseholders promptly and professionally, • Liaise with internal teams, contractors, and external advisors to ensure service delivery and compliance, • Ensure records, reports, and correspondence are accurate and up to date, • Support the council’s compliance with leasehold legislation, health and safety, and housing policiesPerson SpecificationEssential:, • Experience working in leasehold management, housing administration, or property services, • Strong knowledge of leasehold legislation and rights, • Excellent customer service and communication skills, • Ability to manage multiple tasks and maintain accurate records, • Strong problem-solving and organisational skillsDesirable:, • Experience in a local authority or housing association setting, • Knowledge of service charge calculation and budget management, • Experience managing contractor liaison for leasehold worksIf you have the relevant skills then please apply today!

Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. • Job Title: Contract and Compliance Officer, • Location: London Borough of Newham, • Contract Type: Temporary, • Working Pattern: Hybrid Key Responsibilities • Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement, • Procure and assess offers of temporary accommodation through compliant routes to market, • Carry out pre- and post-inspections of properties, including photographic evidence and written reports, • Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella), • Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution, • Work closely with managing agents to agree and monitor required works and improvements, • Maintain accurate records using housing systems such as Northgate and Adam Housing, • Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office, • Support enforcement of occupancy standards and ensure appropriate action is taken where necessary, • Experience in contract management, compliance, or housing/property services, • Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations, • Experience conducting property inspections and identifying defects, including damp and mould issues, • Understanding of working with vulnerable residents within a housing needs environment, • Proven ability to manage supplier relationships and work within a contract compliance framework, • Strong analytical skills with experience producing reports and interpreting data, • Excellent communication skills with the ability to engage effectively with stakeholders at all levels, • Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Specialist Hostel Support OfficerLocation: Stratford / Maryland, East LondonSalary: £38,000 per annumContract: 6 Month Fixed Term Contract (FTC) - prior to ARHAG merge with Hyde HousingWorking Hours: Monday - Friday, 9:00am - 5:00pmManagement: No staff management responsibilities About the Role We are currently recruiting for a Specialist Hostel Support Officer to support the day-to-day running of a hostel service based in Stratford/Maryland. The service includes 11 units within the Keogh Road Hostel and 18 RSI one-bedroom units across Newham and Tower Hamlets.This role will involve supporting residents from refugee and immigration backgrounds, ensuring they receive the appropriate support to stabilise their housing situation and move towards independence.The successful candidate will provide key working support, housing management, and tenancy sustainment, assisting residents with benefit access, signposting to services, and supporting them through their move-on journey. Key Responsibilities • Managing the day-to-day running of the hostel and supporting residents across the service, • Providing key working support, including support planning and move-on pathways, • Supporting residents with benefit access and welfare entitlements, liaising with relevant government departments where necessary, • Managing the nomination and lettings process, including interviews, accompanied viewings, and tenancy sign-ups, • Dealing with breaches of resident agreements and taking appropriate action where required, • Ensuring the safety and security of the building and its residents, • Conducting fire drills and ensuring compliance with health and safety procedures, • Monitoring rent accounts, service charges and minimising arrears, • Maintaining accurate case files, records and documentation in line with organisational policies, • Managing petty cash and financial records in accordance with project budgets, • Supporting tenant engagement activities, meetings and consultations, • Coordinating repairs and maintenance, arranging contractor access and monitoring works, • Ensuring hostel equipment and facilities remain safe and operationalRequirements, • Experience working in hostel, housing support, or homelessness services, • Experience supporting individuals from refugee, immigration or complex needs backgrounds, • Knowledge of housing benefit and welfare systems, • Experience managing tenancies, lettings processes and resident agreements, • Strong understanding of safeguarding, housing management and health & safety compliance

Adecco are seeking several experienced Housing Solutions Officers to join a dynamic team within a local authority. This is an exciting opportunity to make a real difference by supporting residents and delivering effective housing solutions. • Housing Solutions Officer, • Public Sector - Local Authority, • Temporary Role - 3 months with possible extension, • Full Time - Monday to Friday, 35 hours per week, • £245 per day Umbrella, • IT Equipment Provided, • ASAP Start, • Investigate and determine eligibility, priority need, and intentionality under relevant legislation., • Issue legally sound decisions and notifications within statutory timeframes., • Negotiate with landlords and housing providers to secure accommodation., • Liaise with internal teams and external agencies to deliver effective housing solutions., • Maintain accurate case records using housing management systems., • Identify and report safeguarding concerns for vulnerable individuals., • In-depth Knowledge of Housing Legislation: Strong understanding of the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017., • Case Management Expertise: Ability to manage complex caseloads efficiently and meet statutory deadlines., • Assessment & Decision-Making: Skilled in conducting homelessness assessments and making legally sound decisions., • Communication Skills: Excellent verbal and written communication for liaising with applicants, colleagues, and external agencies., • Problem-Solving: Ability to identify risks early and implement effective interventions to prevent homelessness., • Negotiation & Advocacy: Experience negotiating with landlords, housing providers, and support services., • IT Proficiency: Competent in using housing management systems and Microsoft Office applications., • Customer Service Orientation: Empathetic and professional approach when supporting vulnerable individuals., • Competitive daily rate, • Flexible hybrid working, • IT equipment provided, • Opportunity to make a meaningful impact in the community Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is recruiting for three experienced and motivated Temporary Accommodation Officers to support a busy Housing & Regeneration service within a South West London local authority. This is a vital frontline position working directly with households impacted by homelessness, ensuring they are placed in safe, suitable accommodation while supporting long-term housing solutions. If you thrive in a fast-paced service, enjoy meaningful work, and want a role where your decisions have a direct and positive impact on people's lives, this could be the perfect opportunity. • Temporary Accommodation Officer - 3 positions available!, • Public Sector - Local Authority, • Temporary Role - 3 months with possible extension, • Full Time - Monday to Friday, 36 hours per week, • £25.16 per hour PAYE / £32.88 per hour Umbrella, • Allocate and let temporary accommodation in line with statutory legislation and the Homelessness Code of Guidance., • Negotiate and persuade households in temporary accommodation to consider private rented sector offers as a sustainable housing solution., • Manage placements to ensure efficient use of stock and minimise the need for B&B accommodation., • Complete suitability assessments under homelessness legislation., • Oversee administrative processes relating to offers, refusals, and duty discharges., • Carry out regular property inspections, ensuring compliance with required standards (including HHSRS)., • Liaise with private landlords, lettings agents, and accommodation providers to secure and maintain quality housing options., • Prepare reports, case notes, and written statements for legal queries, reviews, and stakeholder enquiries., • Support vulnerable households and refer them to appropriate services where necessary., • Promote rehousing pathways and mobility schemes to reduce reliance on temporary accommodation., • Manage tenancy documents, leasing schemes, and associated legal processes. About You We are looking for candidates who bring a strong mix of technical knowledge, practical experience, and interpersonal skills. You will ideally have: • Experience in homelessness, temporary accommodation, housing allocations, or lettings., • Strong negotiation skills, particularly when encouraging households to explore private rented solutions., • Knowledge of Universal Credit, wider benefits, income thresholds, and how these impact affordability., • Solid understanding of homelessness legislation and the statutory obligations of local authorities (e.g., Housing Act 1996, HRA 2017)., • Excellent verbal and written communication skills - able to engage clearly, confidently, and empathetically., • Experience interacting with landlords, accommodation providers, and external agencies., • Ability to work independently, assess risk, and manage competing priorities in a demanding environment., • Confidence supporting vulnerable individuals and managing challenging or sensitive situations., • Ability to conduct property inspections and travel between sites., • Flexibility to participate in duty rota working., • Previous experience in a similar role is highly beneficial. What's in it for You • A rewarding role supporting households at a critical point in their lives., • Opportunity to develop and expand specialist housing knowledge., • A supportive and collaborative team environment., • A dynamic workload where no two days are the same. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Operations Director of Property and AssetsDaily Rate: £700 - £800 (negotiable)Location: Northwest LondonJob Type: InterimWe are seeking an Operations Director of Property and Assets for a local authority in North West London. This role offers a unique opportunity to lead a diverso portfolio of services, aligning with departmental and corporate aims to foster a high-performance, innovative, and customer-focused culture that embraces change.Day-to-day of the role:Act as the lead officer providing strategic direction, leadership, operational management, and financial control for the planning, development, delivery, and management of the council's portfolio of property and capital-funded projects and programmes.This includes housing management, development programmes, and the schools' capital programme. Support the Strategic Director of Resources in securing the continuous development, improvement, efficiency, and success of the department as a whole through effective leadership, resource, and budget management.Drive strategic direction and innovation, including digital innovation, planning, management, and governance. Manage the continuous development and delivery of the council's assets to maximise both revenue and capital opportunities.Required Skills & Qualifications: • Membership in RICS, or similar professional bodies such as RIBA, RTPI, or CIOB., • Substantial knowledge of major factors, influences, and legislation facing local government., • Strong leadership experience in property and assets, with a proven track record in planning and development, project management, and commercial residential surveying., • Demonstrated ability to navigate complex environments and deliver results in line with strategic objectives., • Benefits: Competitive daily rate, reflective of experience and qualifications.

Pertemps Network Group are delighted to be assisting a reputable London-based housing provider in the recruitment of an Parking Appeals Officer to join their Parking Services team. This is an excellent opportunity for an experienced parking professional to support a busy local authority-style environment, managing appeals, statutory information requests, and enforcement administration.Service Area: Parking ServicesLocation: LondonPay Rate: £20.00 – £21.50 per hour (PAYE)Contract: Full-time, TemporaryRole PurposeThe Appeals and Information Officer will support the effective delivery of Parking Services by managing Penalty Charge Notice (PCN) appeals and representations, responding to statutory information requests, coordinating responses to complaints and member enquiries, and supporting operational functions such as special events and abandoned vehicle administration.The role also involves investigating potential misuse of parking permits, Blue Badges, and other parking facilities, as well as assisting with parking bay suspensions, waivers, and customer service enquiries.Key Responsibilities • Process Penalty Charge Notices (PCNs) at appeals and debt registration stages in line with statutory processes., • Prepare and submit the organisation’s response to appeals submitted to London Tribunals., • Investigate correspondence relating to PCNs and determine whether challenges should be accepted or contested., • Liaise with County Courts and Legal Services in relation to statutory declarations and witness statements., • Coordinate responses to Freedom of Information (FOI) requests and Subject Access Requests (SARs) in accordance with the Data Protection Act 2018., • Manage member enquiries, complaints, press enquiries, and service requests within agreed timescales., • Prepare responses for regulatory bodies including the Local Government and Social Care Ombudsman and the Information Commissioner's Office., • Manage and administer enquiries relating to abandoned vehicles, including coordinating scrapping or auction processes where required., • Investigate potential fraud or misuse involving parking permits, Blue Badges, and persistent PCN evaders., • Assist in the administration of parking bay suspensions, waivers, and dispensations., • Support the planning and coordination of special events, working with event organisers, emergency services, and internal teams., • Assist with maintaining Parking Services webpages, ensuring accurate information regarding parking regulations and restrictions., • Participate in a rotational customer service function (Monday–Saturday) responding to parking permit and visitor permit enquiries.Legislative KnowledgeThe role requires a working knowledge of relevant parking and traffic legislation including:, • Traffic Management Act 2004, • Road Traffic Act 1991, • Freedom of Information legislation, • Data protection requirements including the Data Protection Act 2018, • Parking and Traffic Appeals procedures and regulatory frameworksKnowledge and Experience, • Experience processing PCN representations and challenges within a Parking Services or enforcement environment., • Experience preparing case files for adjudication and appeals., • Experience handling FOI requests, complaints, and complex customer enquiries., • Strong administrative and organisational skills with excellent attention to detail., • Good IT skills including Microsoft Office applications and database systems., • Ability to interpret legislation and apply it to enforcement and appeals processes.Skills and Competencies, • Excellent written communication skills with the ability to draft professional and accurate correspondence., • Strong analytical and decision-making skills when reviewing PCN representations and evidence., • Ability to manage a high-volume caseload and meet statutory deadlines., • Effective interpersonal skills and ability to liaise with internal departments and external stakeholders., • Ability to work both independently and as part of a team in a fast-paced operational environment.Personal Attributes, • High level of accuracy and attention to detail., • Ability to remain motivated when undertaking repetitive tasks., • Adaptable and able to respond positively to operational change., • Committed to delivering a professional and effective Parking Services function.Apply now for the role of Parking Appeals Officer.

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Fire Risk Assessor Based at Clockwise Wood Green - London - covering London £47,496 - £51,500 per year 35 hours per week We have an opportunity for a Fire Risk Assessor to join our Fire and Security team, based in London. You will be working in a team primarily carrying out fire risk assessments and also assisting in carrying out secondary inspections of pre and post remedial works for the full portfolio of properties, ensuring high standards of safety are maintained. This will be a balance of site and home working. Our Compliance team are responsible for managing compliance responsibilities consisting of gas servicing and fire risk assessments to ensure properties comply with legislation with our priority being the safety of our residents. The role of Fire Risk Assessor will include: Undertaking fire risk assessments, audits, inspections and surveys in line with organisational policies and procedures Producing and maintaining reports/documentation for fire risk assessment specifications, with the ability to demonstrate inspections and remedial actions meet KPIs Coordinating, communicating and maintaining relationships with internal and external stakeholders, identifying any shortfalls in service delivery Raising awareness of fire risks and promoting fire safety measures Skills and experiences: To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Fire Risk Assessor Level 4 (FPA) or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. Recent experience of undertaking a similar role such as Fire Risk Surveyor, Fire Risk Assessor or Fire Safety Officer Proven track record of conducting fire risk assessments ideally gained in the social housing or construction sector (or similar) Some knowledge of Fire regulations including the Regulatory Reform (Fire Safety) Order 2005, legislation and current and good practice Proven experience of working to deadlines and prioritising work loads Working knowledge of Microsoft packages including Word, Excel and Outlook Travel is a requirement of the role, therefore a full valid driving licence is essential About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £35,468 with an additional policy allowance of £12,027 per annum (rising to £37,335 with an additional policy allowance of £12,660 annum after 12 months, subject to satisfactory performance) If qualified to FPA Level 4 role salary is £35,468 with an additional policy allowance of £13,456 per annum (rising to £37,335 with an additional policy allowance of £14,165 per annum after 12 months, subject to satisfactory performance)

Housing Services Performance Officer - Newham Dockside, Newham | Hybrid (2 days office / 3 days WFH) Initial 3-month contract Full-time, 36 hours per week (Mon-Fri) £300-£350 per day (Umbrella) Are you a detail-driven performance professional with a passion for improving housing services? Do you thrive in analytical, data-led environments and enjoy contributing to service improvement? Newham Council is seeking a Housing Services Performance Officer to join their team on an initial 3-month contract, supporting key projects across performance reporting, risk management, sector analysis, and service improvement. This is a fantastic opportunity to make a meaningful impact in one of London's most dynamic boroughs. Role Responsibilities As a Housing Performance Officer, you will: • Maintain up-to-date knowledge of housing legislation, government guidance, and sector best practice to inform reporting and analysis., • Develop and maintain a comprehensive Housing KPIs glossary, working closely with IT teams to ensure KPIs are accurately reported., • Produce high-quality commentary and analysis for directorate performance reports and regulatory submissions., • Support the development of the Housing Service Plan and maintain the Housing Risk Register through research, policy review, and monitoring sector developments., • Assist in procuring and overseeing tenant and leaseholder perception surveys and support ongoing contract management., • Collaborate with colleagues to design and implement service improvements, particularly those relating to information systems and productivity tools., • Support service and case reviews across Housing Services to drive service excellence.Skills & Abilities Required, • Strong numeracy skills (percentages, averages, ratios)., • Confident user of Word, Excel, Outlook, databases, and IT tools., • Able to collate data from diverse sources and present it clearly., • Skilled in documenting process flows and developing supporting procedures., • Excellent workload management and ability to meet deadlines., • Ability to produce professional reports, briefings, and presentations., • Good understanding of project management principles., • Able to analyse service costs, performance data, and operational processes., • Experience planning work for a team or service.Experience Needed, • Proven experience writing reports on service performance within a local authority or social housing environment., • Experience of writing reports on service performance and/or issues in a local authority and/or social housing setting, • Background in policy or strategy development within housing or a related field., • Experience running workshops with staff and/or service users., • Experience working with IT teams to enhance processes or systems., • Experience managing projects or contributing to project delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: • Lead on rent accounts and be the point of contact for tenants for queries, • Maximise income recovery through intervention, • Follow landlord approved escalation processes and procedures, • Hit personal and team KPI’s and help with the take-up of Universal Credit Requirements: • Knowledge of income management and relevant housing legislation, • Understanding of welfare benefits and use of financial records and IT systems, • Strong customer service and working well in a team environment, • Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council. Type: TemporaryPay: £325 per day UmbrellaLocation: Newham DocksideHours: Full time, Monday - FridayWorking arrangements: Hybrid, 3 days per week office based Role OverviewInterim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements * Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. * Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. * Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. * Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. * Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. * Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. * Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. * Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. * Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. * Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. * Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. * Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities * Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. * Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply NowIf you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Advice / Prevention / Homelessness Assessment Officer (Locum Role) Based in West London £30 - £32.00 per hour 9:00am – 5:00pm - Flexible Working Available Basic DBS Required • We are currently seeking an experienced Housing Advice / Prevention / Homelessness Assessment Officer to join a busy Housing Options Service in West London., • This is an excellent opportunity for a housing professional who can hit the ground running and manage a varied caseload within a fast-paced service. Key Responsibilities • Deliver frontline Housing Options advice and homelessness assessments, • Undertake prevention and relief duties under the relevant legislation, • Manage a diverse caseload from initial approach through to resolution, • Conduct homelessness enquiries and investigations, • Draft and issue Section 184 decision letters, • Work as part of the Housing Options Duty Service, • Maintain accurate case records and comply with statutory requirements Essential Requirements • Strong knowledge of Part VII Housing Act 1996 and the Homelessness Reduction Act, • Proven experience in Housing Options / Homelessness Assessment roles, • Experience conducting homelessness enquiries and casework, • Ability to manage multiple demands in a high-pressure environment, • Experience writing s184 decision letters, • Ability to work independently while contributing to a team environment, • Basic DBS Working Arrangements • Flexible working offered by the council, • Initial 2–4 week office-based induction, • After induction, 50% office-based / hybrid working Interested? Apply today or get in touch to learn more about this opportunity.

? Housing Officer ? Salary: £35,000 + Company Car? Hours: Monday - Friday, 9:00am - 5:00pm ? The Role Love being out and about rather than stuck at a desk? As a Housing Officer, you'll be the eyes and ears across our property portfolio-making sure homes are well-maintained, tenants are supported, and everything runs smoothly. From property inspections to tenant move-ins, you'll play a key role in keeping standards high and resolving issues quickly and professionally. ? What You'll Be Doing Conducting regular property inspections to ensure high standards Managing tenant check-ins and check-outs Identifying issues and creating action plans to resolve them Handling complaints and anti-social behaviour cases Working closely with councils, landlords, and third parties Completing inventories, reports, and property assessments Supporting property turnarounds to get homes ready for new tenants Keeping records and systems accurate and up to date ? What We're Looking For Organised, proactive, and great at problem-solving Confident communicator with a professional approach Able to manage your own time and work independently Comfortable dealing with tenants, councils, and stakeholders Full UK driving licence (company car provided ?) ? What is offered: £35,000 + company car Structured Monday-Friday hours Varied, field-based role-no two days the samePlease contact Jack McGinn quoting ref: 12089, additionally call or email with your latest CV. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

Positive Employment is currently recruiting for a Facilities Officer for our client a housing association based in London. The successful post holder will support the day-to-day running of a site. Play an important role in ensuring the workplace operates efficiently, supporting staff with facilities-related requests while maintaining a safe, well-presented office environment. This role is a temporary contract initially for 5 weeks with the possibility to extend. Duties and Responsibilities but not limited to: • Managing and responding to facilities helpdesk tickets through the CAFM system, ensuring requests are logged, monitored, and resolved within appropriate timeframes., • Conducting regular office floor walks and building inspections to identify maintenance issues, health and safety concerns, or general workplace improvements., • Coordinating and intercepting deliveries, ensuring items are received, logged where necessary, and distributed appropriately., • Supporting the day-to-day operation and upkeep of the office environment, ensuring facilities remain safe, clean, and functional., • Preparing and setting up meeting rooms as required, ensuring rooms are arranged appropriately and ready for use., • Liaising with contractors and internal teams where necessary to ensure facilities issues are addressed promptly., • Have previous experience working in Facilities Management, ideally within a corporate or office environment., • Be familiar with using a CAFM or helpdesk ticketing system., • Demonstrate strong organisational and communication skills. Pay: £146.45 per day Please note this role is within the scope of IR35.