Housing officer jobs in United Kingdom - Page 2

Pertemps Network Group are delighted to be supporting a reputable housing provider in the recruitment of a Rental Income Support Officer to join their finance and income management team.Rate: £23.50 - £23.94 PAYEFlexibility: 1-2 Days Office per weekLocation: LondonFull Time | Public Sector / Housing This is an excellent opportunity for an experienced housing income or rent arrears professional to manage a portfolio of properties and play a key role in maximising rental income while supporting residents to sustain their tenancies.You will work within a commercially focused yet resident-centred environment, managing rent accounts, preventing arrears through early intervention, and working closely with internal teams and external partners to support residents facing financial difficulties.The RoleAs a Rental Income Support Officer, you will manage a designated patch of rent accounts contributing to the collection of approximately £70m in annual rental income. You will be responsible for delivering a proactive and customer-focused income management service while ensuring compliance with housing legislation, welfare reforms, and the court pre-action protocol.Key responsibilities include: • Managing a portfolio of rent accounts and acting as the primary contact for residents regarding rental income matters, • Maximising rental income through early intervention on arrears cases, including phone contact and home visits, • Negotiating and monitoring sustainable repayment arrangements with residents, • Ensuring all arrears cases follow approved escalation processes and legal procedures, • Preparing documentation and instructions for possession hearings and court proceedings, • Supporting evictions and attending court hearings when required, • Identifying opportunities to maximise Housing Benefit and Universal Credit payments, • Working closely with tenancy teams, welfare benefit officers and external advice agencies, • Supporting vulnerable residents by making referrals to social care and specialist support services, • Promoting direct debit payment methods and improving income collection performance, • Maintaining accurate case records and producing performance and management reports, • Contributing to service improvements and maintaining high levels of resident satisfaction, • You will also work collaboratively with colleagues across housing, finance and welfare services to sustain tenancies and mitigate financial risk to the organisation.We are seeking a motivated and proactive housing professional with experience in income management within social housing or a local authority environment.Essential Experience• Experience of income collection or rent arrears management within social housing • Strong knowledge of housing legislation, welfare benefits and the court pre-action protocol • Experience negotiating repayment arrangements with residents in arrears • Experience handling complex and sensitive resident cases • Ability to manage a varied workload and prioritise effectively • Strong communication skills with experience dealing with residents face-to-face and over the phone • Experience maintaining accurate case records and using housing management or financial systemsDesirable• Understanding of Universal Credit and Housing Benefit regulations • Experience preparing court documentation or attending possession hearings • A housing qualification or relevant professional trainingWhat’s on Offer• Opportunity to work for a reputable housing provider making a real impact in communities • A varied and rewarding role supporting residents while protecting vital housing income • Collaborative working environment across housing, finance and welfare teams • Competitive salary and benefits package • Career development opportunities within a well-established organisationApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery Officer looking for your next opportunity, Pertemps Network Group would love to hear from you.

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, permanent £30,000 - £32,000 oer annum We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within t... ZIPC1_UKTJ

Purpose of job Interim Fire Risk Officer Interim Fire Risk Officer To be responsible to the Team Manager and for the day to day management of the health and safety of building projects, maintenance contracts and fire risk assessments across the Borough. The allocation of work to Property Services Officers/Supervisors or external contractors/sub-contractors. To be responsible for established standards of work, cost, allocated building maintenance, building construction or related works within the team. Interim Fire Risk Officer Too specifically: i) Ability to travel extensively across the borough within acceptable times, it is expected that you will have access to own transport to undertake these duties. This post attracts an essential car user allowance Interim Fire Risk Officer Ensure an efficient and effective maintenance of all properties managed by the Council in relation to Fire Safety and compliance to CDM 2007 Regulations, iii) Contribute to the implementation of a Fire Strategy and supporting Performance Management Framework. • TO implement creative, imaginative and innovative practice to ensure continuous improvement, taking into account the 'partnering' agenda and acknowledged best practice. To be responsible for the direct and indirect management of up to 50 staff. Main duties Interim Fire Risk Officer To possess in-depth knowledge relating to health and safety matters including fire prevention and precautionary issues, asbestos management and construction safety to all Housing stock within the Borough. This includes all the Housing infrastructure and play areas situated on Housing owned land. Maintain and develop specialist knowledge on current trends and keep abreast of relevant legislation. • To possess in-depth knowledge regarding the interpretation and application of the provisions of legislation in Fire Safety Policy, The Fire Safety Order 2005 (RRO), Building Regulations Approved Document B : Firecode and other official guidance and legislation in respect of fire safety., • Assist the Planned Works Team Manager in the development, dissemination and implementation of the Council's Fire Safety Policy. To work with operational managers to ensure that fire safety is managed in line with the Directorates policy., • Prepare and monitor fire risk assessments of premises as required by the fire safety legislation and ensure the dissemination and practical application of fire risk assessments., • Provide fire safety advice on the interpretation and implementation of the Firecode and other legislation to all Stakeholders., • Liaise with Fire and Rescue Services and undertake the corrective actions required as a result of enforcing action by the Fire and Rescue Services., • Undertake regular maintenance and post inspections of fire safety risks on the Council's Fire Risk Register., • Undertake investigations of fire incidents, producing appropriate reports to the Team Manager and Senior Management. Maintain comprehensive records of all fire incidents and investigations ensuring that trends are identified and that advice is given to the appropriate parties for remedial action to reduce incidents. 1 3. TO review existing working processes and develop and implement imaginative and innovative practices in management of properties, including IT solutions, with reference to the councils partnering agenda, acknowledged best practice and benchmarking of the Repairs Services in relation to Planned Works. 1 4. To attend meeting with tenants, committees and other groups (outside normal working hours, as required) to provide updates, prepare and present reports, report back on investigations and respond to queries. To attend site meetings and liaise with tenants, other departmental officers, consultants and contractors regarding design aspects, additional work and respond to problems. To attend Court and represent the Council as required 1 5. To have demonstrable experience in the preparation of and operation of any CDM site safety plan. Where required act as CDM Co-ordinator on projects in compliance with CDM (2007) Regulations. 1 6. To carry out planned and ad hoc safety inspections and audits, reporting and advising on necessary action. 1 7. To contribute to the operation of and continuous development of the ISO 9000 Quality Management system and ensure Supervisors undertakes the required number of Quality Control Checklist. 1 8. Interim Fire Risk Officer To assist in the implementation of the Borough Emergency and Continuity Plans. 1 9. To undertake any other work appropriate to the level and general nature of the post's duties. 20. To carry out all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection legislation, the Council's equal opportunities and customer care policies, and the new technology agreement. Interim Fire Risk Officer Designation of Post to which Post-holder normally reports: Assistant Manager

Role: Private Sector Housing Officer - London Borough of HarrowLocation: Harrow, Middlesex, HA3 8NTPay: £26.12 - £29.65 per hour (Umbrella)Contract: Full time, temporary assignmentStart: ASAPAbout the Role:London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights.Key Responsibilities: • Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS)., • Identify hazards, assess risks, and determine the most appropriate enforcement action., • Manage and enforce HMO licensing, selective licensing, and additional licensing schemes., • Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment., • Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation., • Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice., • Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care., • Maintain accurate case records, evidence files, and reports to support enforcement decisions.Skills & Experience Required:, • Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers., • Experience conducting property inspections and preparing enforcement notices., • Ability to manage a varied caseload and work independently., • Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies., • A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable., • HHSRS certification is preferred (or willingness to work towards it).About Pertemps:Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction.About Harrow:The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406.Important Notice:Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit

Resident Liaison Officer - Social Housing Planned WorksBased in South LondonFull time, permanent£30-35k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in South London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.Key Responsibilities include: • Working on planned maintenance projects, • Decent Homes programme experience, • Full clean driving licence with own vehicle, • Pre-entry visits and company inductions, • Collect tenancy agreement/approval forms, • Visiting tenants in their homes and advising them on when and what work is being carried out, • Act as the main point of contact and deal with any problems/queries that the tenant may have, • Contacting neighbourhood housing associations and establishing working relations with them, • Visiting properties that are being refurbished with potential tenants and advising them on completion dates Please apply online now, or call Meg from for more information!

Debt Recovery Officer • Hourly rate: £18.65 PAYE or £24.65 Umbrella, • Location: Wembley, • Job Type: Temporary full time (1-2 days per week in office) Day-to-day of the role: • Utilise a variety of debt recovery techniques to successfully recover all debts, balancing sensitivity towards clients' financial constraints with the financial interests of the council., • Take ownership of debt cases from initiation to conclusion, including making arrangements, pursuing payments, and navigating through the debt recovery process., • Produce, interpret, and maintain reports and spreadsheets to meet individual, team, and council-wide statistics., • Act as the first point of contact within the recovery and enforcement team, handling all forms of communication professionally., • Continuously monitor cases, follow up on defaulted arrangements, and locate absconded debtors., • Maintain accurate and comprehensive records related to customer accounts and interactions., • Build and maintain positive relationships with all internal and external stakeholders to achieve the council's overall debt strategy., • Excellent verbal and written communication skills., • Strong numerical, analytical, problem-solving, and decision-making skills., • Proven experience in customer-focused roles, dealing with enquiries, transactions, and complaints., • Experience in negotiation and influencing within a diverse, demanding, and challenging environment., • Familiarity with revenue and debt enforcement or similar environments., • Competency in using standard MS Office packages and adapting recovery processes to meet service needs., • Ability to work independently and as part of a team, managing conflicting priorities under pressure to meet service objectives.

Housing Officer • Hourly rate: £29.12 per hour Umbrella, • Location: Clapham Park, London SW2, • Job Type: Full-time, Temporary (6 months, with potential extension) Day-to-day of the role: • Develop and maintain local multi-agency links to deliver efficient, coordinated services., • Manage complaints effectively, using strong customer and communication skills., • Develop and maintain relationships with key local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders., • Lead tenant and resident associations and coordinate the input and performance of internal and external performance areas., • Manage complex tenancy and lease-related issues, including succession, mutual exchange, and assignment of tenancies., • Take the lead on managing ASB cases in your assigned area., • Experience managing Leasehold & shared ownership tenures., • Knowledge of housing and anti-social behaviour-related legislation, including service charges., • Well-developed communication skills, both written and verbal., • Proven record of delivering excellent customer-focused services., • Strong planning, organising, and prioritisation skills., • Good IT skills and ability to interpret financial and other systems data.

Why Southwark? Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today. What You'll Be Doing As a Hostels Support Officer, you will play a key part in ensuring the safe, supportive, and effective day-to-day running of our hostels for vulnerable adults. Working as part of the Supported Pathways team, you will help residents maintain their accommodation, access essential services, and work towards greater independence. Your responsibilities will include: • Providing a welcoming reception service, including greeting visitors, distributing post, and answering enquiries., • Supporting residents with maintaining their accommodation, including monitoring rent and service charge accounts, and assisting with benefit claims and key appointments., • Carrying out regular room checks, health and safety inspections, and hostel walkabouts to ensure safety and compliance., • Assisting in the quick turnaround of void rooms—raising repairs, coordinating furniture orders, and preparing rooms for new residents., • Offering practical support to reduce social isolation, including accompanying residents to appointments where appropriate., • Working collaboratively with colleagues and partner agencies to safeguard residents and support their progression., • Monitoring contractors such as cleaners, pest control, and maintenance teams to ensure high service standards., • Supporting tenancy sustainment by identifying risks early and helping residents manage their finances effectively. What We're Looking For You will bring a compassionate, resilient, and solutions-focused approach to supporting adults with complex needs. You are someone who remains calm under pressure, communicates clearly, and builds trusting relationships with residents and colleagues. To succeed in this role, you will have: • Experience of working with people who are homeless or who have complex support needs., • Knowledge of safeguarding, risk assessment, the Care Act, housing legislation, and welfare benefits., • An understanding of health and safety responsibilities within supported housing settings., • Experience working in multi-agency environments and coordinating support effectively., • Skills in communication, record-keeping, planning your own workload, and preparing basic written correspondence., • A commitment to equality, anti-discrimination, and person-centred support., • GCSEs (or equivalent) in Maths and English (Grade 4 or above). Additional Information Recruitment Timeline • Closing date: 22.03.26, • Shortlisting: 23/03/2026 At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. This post requires a satisfactory Disclosure and Barring Service DBS check at Enhanced level. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans, • Are currently in care or have previously been in care. Working for Southwark Council – Southwark Working week is based on an alternating rota of early shifts 8am-4pm and late shift 12pm - 8pm Monday to Friday, no weekends or bank holidays. No hybrid working as this is a front line service. Attachments • Please Click Here For the Job Description and Person Specification

Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. • Job Title: Contract and Compliance Officer, • Location: London Borough of Newham, • Contract Type: Temporary, • Working Pattern: Hybrid Key Responsibilities • Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement, • Procure and assess offers of temporary accommodation through compliant routes to market, • Carry out pre- and post-inspections of properties, including photographic evidence and written reports, • Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella), • Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution, • Work closely with managing agents to agree and monitor required works and improvements, • Maintain accurate records using housing systems such as Northgate and Adam Housing, • Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office, • Support enforcement of occupancy standards and ensure appropriate action is taken where necessary, • Experience in contract management, compliance, or housing/property services, • Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations, • Experience conducting property inspections and identifying defects, including damp and mould issues, • Understanding of working with vulnerable residents within a housing needs environment, • Proven ability to manage supplier relationships and work within a contract compliance framework, • Strong analytical skills with experience producing reports and interpreting data, • Excellent communication skills with the ability to engage effectively with stakeholders at all levels, • Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are seeking a detail-oriented and proactive Leasehold Officer to join our Housing Services team. You will be responsible for managing leasehold properties, ensuring accurate administration, effective communication with leaseholders, and compliance with relevant legislation. This role is key to maintaining positive relationships with leaseholders and supporting the council’s commitment to high-quality housing services.Key Responsibilities • Manage leasehold accounts, including service charges, ground rent, and major works, • Provide advice and guidance to leaseholders on their rights, responsibilities, and payment obligations, • Administer leasehold agreements, including assignments, transfers, and lease renewals, • Respond to enquiries, complaints, and disputes from leaseholders promptly and professionally, • Liaise with internal teams, contractors, and external advisors to ensure service delivery and compliance, • Ensure records, reports, and correspondence are accurate and up to date, • Support the council’s compliance with leasehold legislation, health and safety, and housing policiesPerson SpecificationEssential:, • Experience working in leasehold management, housing administration, or property services, • Strong knowledge of leasehold legislation and rights, • Excellent customer service and communication skills, • Ability to manage multiple tasks and maintain accurate records, • Strong problem-solving and organisational skillsDesirable:, • Experience in a local authority or housing association setting, • Knowledge of service charge calculation and budget management, • Experience managing contractor liaison for leasehold worksIf you have the relevant skills then please apply today!

Adecco are seeking several experienced Housing Solutions Officers to join a dynamic team within a local authority. This is an exciting opportunity to make a real difference by supporting residents and delivering effective housing solutions. • Housing Solutions Officer, • Public Sector - Local Authority, • Temporary Role - 3 months with possible extension, • Full Time - Monday to Friday, 35 hours per week, • £245 per day Umbrella, • IT Equipment Provided, • ASAP Start, • Investigate and determine eligibility, priority need, and intentionality under relevant legislation., • Issue legally sound decisions and notifications within statutory timeframes., • Negotiate with landlords and housing providers to secure accommodation., • Liaise with internal teams and external agencies to deliver effective housing solutions., • Maintain accurate case records using housing management systems., • Identify and report safeguarding concerns for vulnerable individuals., • In-depth Knowledge of Housing Legislation: Strong understanding of the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017., • Case Management Expertise: Ability to manage complex caseloads efficiently and meet statutory deadlines., • Assessment & Decision-Making: Skilled in conducting homelessness assessments and making legally sound decisions., • Communication Skills: Excellent verbal and written communication for liaising with applicants, colleagues, and external agencies., • Problem-Solving: Ability to identify risks early and implement effective interventions to prevent homelessness., • Negotiation & Advocacy: Experience negotiating with landlords, housing providers, and support services., • IT Proficiency: Competent in using housing management systems and Microsoft Office applications., • Customer Service Orientation: Empathetic and professional approach when supporting vulnerable individuals., • Competitive daily rate, • Flexible hybrid working, • IT equipment provided, • Opportunity to make a meaningful impact in the community Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Specialist Hostel Support OfficerLocation: Stratford / Maryland, East LondonSalary: £38,000 per annumContract: 6 Month Fixed Term Contract (FTC) - prior to ARHAG merge with Hyde HousingWorking Hours: Monday - Friday, 9:00am - 5:00pmManagement: No staff management responsibilities About the Role We are currently recruiting for a Specialist Hostel Support Officer to support the day-to-day running of a hostel service based in Stratford/Maryland. The service includes 11 units within the Keogh Road Hostel and 18 RSI one-bedroom units across Newham and Tower Hamlets.This role will involve supporting residents from refugee and immigration backgrounds, ensuring they receive the appropriate support to stabilise their housing situation and move towards independence.The successful candidate will provide key working support, housing management, and tenancy sustainment, assisting residents with benefit access, signposting to services, and supporting them through their move-on journey. Key Responsibilities • Managing the day-to-day running of the hostel and supporting residents across the service, • Providing key working support, including support planning and move-on pathways, • Supporting residents with benefit access and welfare entitlements, liaising with relevant government departments where necessary, • Managing the nomination and lettings process, including interviews, accompanied viewings, and tenancy sign-ups, • Dealing with breaches of resident agreements and taking appropriate action where required, • Ensuring the safety and security of the building and its residents, • Conducting fire drills and ensuring compliance with health and safety procedures, • Monitoring rent accounts, service charges and minimising arrears, • Maintaining accurate case files, records and documentation in line with organisational policies, • Managing petty cash and financial records in accordance with project budgets, • Supporting tenant engagement activities, meetings and consultations, • Coordinating repairs and maintenance, arranging contractor access and monitoring works, • Ensuring hostel equipment and facilities remain safe and operationalRequirements, • Experience working in hostel, housing support, or homelessness services, • Experience supporting individuals from refugee, immigration or complex needs backgrounds, • Knowledge of housing benefit and welfare systems, • Experience managing tenancies, lettings processes and resident agreements, • Strong understanding of safeguarding, housing management and health & safety compliance

Job Description: No Access Investigation Officer Location: Newham, East LondonDuration: 3 months initially, with the potential for extensionRate: £21.91 per hour PAYE / £28.57 per hour UmbrellaWorking Arrangements: Hybrid working with site visits required across the borough About the Role We are currently recruiting for a No Access Investigation Officer on behalf of our public sector client. This role plays a crucial part in ensuring statutory compliance and resident safety by coordinating access to council properties for essential inspections and maintenance. The successful candidate will manage a caseload of properties where access has been difficult to obtain, working directly with residents and internal teams to resolve issues and facilitate compliance works. Key Responsibilities • Investigate and manage a caseload of no-access properties, including undertaking home visits and engaging with residents to gain access., • Support statutory compliance by arranging and coordinating access for key inspections, including gas safety, electrical testing, fire safety checks, building safety visits, and damp & mould assessments., • Escalate unresolved cases to the legal team, preparing witness statements, reports, and supporting documentation. Attend court where required., • Identify and refer safeguarding concerns, working closely with internal safeguarding teams and external agencies to support vulnerable residents., • Experience working in housing, compliance, property services, tenancy management, or a similar environment., • Strong communication and negotiation skills, particularly with vulnerable or disengaged residents., • Ability to maintain accurate records and manage a busy caseload effectively., • Understanding of statutory compliance requirements within social housing (desirable)., • Willingness to travel across the borough. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is recruiting for three experienced and motivated Temporary Accommodation Officers to support a busy Housing & Regeneration service within a South West London local authority. This is a vital frontline position working directly with households impacted by homelessness, ensuring they are placed in safe, suitable accommodation while supporting long-term housing solutions. If you thrive in a fast-paced service, enjoy meaningful work, and want a role where your decisions have a direct and positive impact on people's lives, this could be the perfect opportunity. • Temporary Accommodation Officer - 3 positions available!, • Public Sector - Local Authority, • Temporary Role - 3 months with possible extension, • Full Time - Monday to Friday, 36 hours per week, • £25.16 per hour PAYE / £32.88 per hour Umbrella, • Allocate and let temporary accommodation in line with statutory legislation and the Homelessness Code of Guidance., • Negotiate and persuade households in temporary accommodation to consider private rented sector offers as a sustainable housing solution., • Manage placements to ensure efficient use of stock and minimise the need for B&B accommodation., • Complete suitability assessments under homelessness legislation., • Oversee administrative processes relating to offers, refusals, and duty discharges., • Carry out regular property inspections, ensuring compliance with required standards (including HHSRS)., • Liaise with private landlords, lettings agents, and accommodation providers to secure and maintain quality housing options., • Prepare reports, case notes, and written statements for legal queries, reviews, and stakeholder enquiries., • Support vulnerable households and refer them to appropriate services where necessary., • Promote rehousing pathways and mobility schemes to reduce reliance on temporary accommodation., • Manage tenancy documents, leasing schemes, and associated legal processes. About You We are looking for candidates who bring a strong mix of technical knowledge, practical experience, and interpersonal skills. You will ideally have: • Experience in homelessness, temporary accommodation, housing allocations, or lettings., • Strong negotiation skills, particularly when encouraging households to explore private rented solutions., • Knowledge of Universal Credit, wider benefits, income thresholds, and how these impact affordability., • Solid understanding of homelessness legislation and the statutory obligations of local authorities (e.g., Housing Act 1996, HRA 2017)., • Excellent verbal and written communication skills - able to engage clearly, confidently, and empathetically., • Experience interacting with landlords, accommodation providers, and external agencies., • Ability to work independently, assess risk, and manage competing priorities in a demanding environment., • Confidence supporting vulnerable individuals and managing challenging or sensitive situations., • Ability to conduct property inspections and travel between sites., • Flexibility to participate in duty rota working., • Previous experience in a similar role is highly beneficial. What's in it for You • A rewarding role supporting households at a critical point in their lives., • Opportunity to develop and expand specialist housing knowledge., • A supportive and collaborative team environment., • A dynamic workload where no two days are the same. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Fire Risk Assessor Based at Clockwise Wood Green - London - covering London £47,496 - £51,500 per year 35 hours per week We have an opportunity for a Fire Risk Assessor to join our Fire and Security team, based in London. You will be working in a team primarily carrying out fire risk assessments and also assisting in carrying out secondary inspections of pre and post remedial works for the full portfolio of properties, ensuring high standards of safety are maintained. This will be a balance of site and home working. Our Compliance team are responsible for managing compliance responsibilities consisting of gas servicing and fire risk assessments to ensure properties comply with legislation with our priority being the safety of our residents. The role of Fire Risk Assessor will include: Undertaking fire risk assessments, audits, inspections and surveys in line with organisational policies and procedures Producing and maintaining reports/documentation for fire risk assessment specifications, with the ability to demonstrate inspections and remedial actions meet KPIs Coordinating, communicating and maintaining relationships with internal and external stakeholders, identifying any shortfalls in service delivery Raising awareness of fire risks and promoting fire safety measures Skills and experiences: To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Fire Risk Assessor Level 4 (FPA) or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. Recent experience of undertaking a similar role such as Fire Risk Surveyor, Fire Risk Assessor or Fire Safety Officer Proven track record of conducting fire risk assessments ideally gained in the social housing or construction sector (or similar) Some knowledge of Fire regulations including the Regulatory Reform (Fire Safety) Order 2005, legislation and current and good practice Proven experience of working to deadlines and prioritising work loads Working knowledge of Microsoft packages including Word, Excel and Outlook Travel is a requirement of the role, therefore a full valid driving licence is essential About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £35,468 with an additional policy allowance of £12,027 per annum (rising to £37,335 with an additional policy allowance of £12,660 annum after 12 months, subject to satisfactory performance) If qualified to FPA Level 4 role salary is £35,468 with an additional policy allowance of £13,456 per annum (rising to £37,335 with an additional policy allowance of £14,165 per annum after 12 months, subject to satisfactory performance)

Pertemps Network Group are delighted to be assisting a reputable London-based housing provider in the recruitment of an Parking Appeals Officer to join their Parking Services team. This is an excellent opportunity for an experienced parking professional to support a busy local authority-style environment, managing appeals, statutory information requests, and enforcement administration.Service Area: Parking ServicesLocation: LondonPay Rate: £20.00 – £21.50 per hour (PAYE)Contract: Full-time, TemporaryRole PurposeThe Appeals and Information Officer will support the effective delivery of Parking Services by managing Penalty Charge Notice (PCN) appeals and representations, responding to statutory information requests, coordinating responses to complaints and member enquiries, and supporting operational functions such as special events and abandoned vehicle administration.The role also involves investigating potential misuse of parking permits, Blue Badges, and other parking facilities, as well as assisting with parking bay suspensions, waivers, and customer service enquiries.Key Responsibilities • Process Penalty Charge Notices (PCNs) at appeals and debt registration stages in line with statutory processes., • Prepare and submit the organisation’s response to appeals submitted to London Tribunals., • Investigate correspondence relating to PCNs and determine whether challenges should be accepted or contested., • Liaise with County Courts and Legal Services in relation to statutory declarations and witness statements., • Coordinate responses to Freedom of Information (FOI) requests and Subject Access Requests (SARs) in accordance with the Data Protection Act 2018., • Manage member enquiries, complaints, press enquiries, and service requests within agreed timescales., • Prepare responses for regulatory bodies including the Local Government and Social Care Ombudsman and the Information Commissioner's Office., • Manage and administer enquiries relating to abandoned vehicles, including coordinating scrapping or auction processes where required., • Investigate potential fraud or misuse involving parking permits, Blue Badges, and persistent PCN evaders., • Assist in the administration of parking bay suspensions, waivers, and dispensations., • Support the planning and coordination of special events, working with event organisers, emergency services, and internal teams., • Assist with maintaining Parking Services webpages, ensuring accurate information regarding parking regulations and restrictions., • Participate in a rotational customer service function (Monday–Saturday) responding to parking permit and visitor permit enquiries.Legislative KnowledgeThe role requires a working knowledge of relevant parking and traffic legislation including:, • Traffic Management Act 2004, • Road Traffic Act 1991, • Freedom of Information legislation, • Data protection requirements including the Data Protection Act 2018, • Parking and Traffic Appeals procedures and regulatory frameworksKnowledge and Experience, • Experience processing PCN representations and challenges within a Parking Services or enforcement environment., • Experience preparing case files for adjudication and appeals., • Experience handling FOI requests, complaints, and complex customer enquiries., • Strong administrative and organisational skills with excellent attention to detail., • Good IT skills including Microsoft Office applications and database systems., • Ability to interpret legislation and apply it to enforcement and appeals processes.Skills and Competencies, • Excellent written communication skills with the ability to draft professional and accurate correspondence., • Strong analytical and decision-making skills when reviewing PCN representations and evidence., • Ability to manage a high-volume caseload and meet statutory deadlines., • Effective interpersonal skills and ability to liaise with internal departments and external stakeholders., • Ability to work both independently and as part of a team in a fast-paced operational environment.Personal Attributes, • High level of accuracy and attention to detail., • Ability to remain motivated when undertaking repetitive tasks., • Adaptable and able to respond positively to operational change., • Committed to delivering a professional and effective Parking Services function.Apply now for the role of Parking Appeals Officer.

Job Title: Operations Director of Property and AssetsDaily Rate: £700 - £800 (negotiable)Location: Northwest LondonJob Type: InterimWe are seeking an Operations Director of Property and Assets for a local authority in North West London. This role offers a unique opportunity to lead a diverso portfolio of services, aligning with departmental and corporate aims to foster a high-performance, innovative, and customer-focused culture that embraces change.Day-to-day of the role:Act as the lead officer providing strategic direction, leadership, operational management, and financial control for the planning, development, delivery, and management of the council's portfolio of property and capital-funded projects and programmes.This includes housing management, development programmes, and the schools' capital programme. Support the Strategic Director of Resources in securing the continuous development, improvement, efficiency, and success of the department as a whole through effective leadership, resource, and budget management.Drive strategic direction and innovation, including digital innovation, planning, management, and governance. Manage the continuous development and delivery of the council's assets to maximise both revenue and capital opportunities.Required Skills & Qualifications: • Membership in RICS, or similar professional bodies such as RIBA, RTPI, or CIOB., • Substantial knowledge of major factors, influences, and legislation facing local government., • Strong leadership experience in property and assets, with a proven track record in planning and development, project management, and commercial residential surveying., • Demonstrated ability to navigate complex environments and deliver results in line with strategic objectives., • Benefits: Competitive daily rate, reflective of experience and qualifications.

Housing Services Performance Officer - Newham Dockside, Newham | Hybrid (2 days office / 3 days WFH) Initial 3-month contract Full-time, 36 hours per week (Mon-Fri) £300-£350 per day (Umbrella) Are you a detail-driven performance professional with a passion for improving housing services? Do you thrive in analytical, data-led environments and enjoy contributing to service improvement? Newham Council is seeking a Housing Services Performance Officer to join their team on an initial 3-month contract, supporting key projects across performance reporting, risk management, sector analysis, and service improvement. This is a fantastic opportunity to make a meaningful impact in one of London's most dynamic boroughs. Role Responsibilities As a Housing Performance Officer, you will: • Maintain up-to-date knowledge of housing legislation, government guidance, and sector best practice to inform reporting and analysis., • Develop and maintain a comprehensive Housing KPIs glossary, working closely with IT teams to ensure KPIs are accurately reported., • Produce high-quality commentary and analysis for directorate performance reports and regulatory submissions., • Support the development of the Housing Service Plan and maintain the Housing Risk Register through research, policy review, and monitoring sector developments., • Assist in procuring and overseeing tenant and leaseholder perception surveys and support ongoing contract management., • Collaborate with colleagues to design and implement service improvements, particularly those relating to information systems and productivity tools., • Support service and case reviews across Housing Services to drive service excellence.Skills & Abilities Required, • Strong numeracy skills (percentages, averages, ratios)., • Confident user of Word, Excel, Outlook, databases, and IT tools., • Able to collate data from diverse sources and present it clearly., • Skilled in documenting process flows and developing supporting procedures., • Excellent workload management and ability to meet deadlines., • Ability to produce professional reports, briefings, and presentations., • Good understanding of project management principles., • Able to analyse service costs, performance data, and operational processes., • Experience planning work for a team or service.Experience Needed, • Proven experience writing reports on service performance within a local authority or social housing environment., • Experience of writing reports on service performance and/or issues in a local authority and/or social housing setting, • Background in policy or strategy development within housing or a related field., • Experience running workshops with staff and/or service users., • Experience working with IT teams to enhance processes or systems., • Experience managing projects or contributing to project delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council. Type: TemporaryPay: £325 per day UmbrellaLocation: Newham DocksideHours: Full time, Monday - FridayWorking arrangements: Hybrid, 3 days per week office based Role OverviewInterim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements * Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. * Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. * Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. * Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. * Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. * Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. * Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. * Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. * Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. * Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. * Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. * Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities * Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. * Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply NowIf you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: • Lead on rent accounts and be the point of contact for tenants for queries, • Maximise income recovery through intervention, • Follow landlord approved escalation processes and procedures, • Hit personal and team KPI’s and help with the take-up of Universal Credit Requirements: • Knowledge of income management and relevant housing legislation, • Understanding of welfare benefits and use of financial records and IT systems, • Strong customer service and working well in a team environment, • Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

? Housing Officer ? Salary: £35,000 + Company Car? Hours: Monday - Friday, 9:00am - 5:00pm ? The Role Love being out and about rather than stuck at a desk? As a Housing Officer, you'll be the eyes and ears across our property portfolio-making sure homes are well-maintained, tenants are supported, and everything runs smoothly. From property inspections to tenant move-ins, you'll play a key role in keeping standards high and resolving issues quickly and professionally. ? What You'll Be Doing Conducting regular property inspections to ensure high standards Managing tenant check-ins and check-outs Identifying issues and creating action plans to resolve them Handling complaints and anti-social behaviour cases Working closely with councils, landlords, and third parties Completing inventories, reports, and property assessments Supporting property turnarounds to get homes ready for new tenants Keeping records and systems accurate and up to date ? What We're Looking For Organised, proactive, and great at problem-solving Confident communicator with a professional approach Able to manage your own time and work independently Comfortable dealing with tenants, councils, and stakeholders Full UK driving licence (company car provided ?) ? What is offered: £35,000 + company car Structured Monday-Friday hours Varied, field-based role-no two days the samePlease contact Jack McGinn quoting ref: 12089, additionally call or email with your latest CV. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

Housing Advice / Prevention / Homelessness Assessment Officer (Locum Role) Based in West London £30 - £32.00 per hour 9:00am – 5:00pm - Flexible Working Available Basic DBS Required • We are currently seeking an experienced Housing Advice / Prevention / Homelessness Assessment Officer to join a busy Housing Options Service in West London., • This is an excellent opportunity for a housing professional who can hit the ground running and manage a varied caseload within a fast-paced service. Key Responsibilities • Deliver frontline Housing Options advice and homelessness assessments, • Undertake prevention and relief duties under the relevant legislation, • Manage a diverse caseload from initial approach through to resolution, • Conduct homelessness enquiries and investigations, • Draft and issue Section 184 decision letters, • Work as part of the Housing Options Duty Service, • Maintain accurate case records and comply with statutory requirements Essential Requirements • Strong knowledge of Part VII Housing Act 1996 and the Homelessness Reduction Act, • Proven experience in Housing Options / Homelessness Assessment roles, • Experience conducting homelessness enquiries and casework, • Ability to manage multiple demands in a high-pressure environment, • Experience writing s184 decision letters, • Ability to work independently while contributing to a team environment, • Basic DBS Working Arrangements • Flexible working offered by the council, • Initial 2–4 week office-based induction, • After induction, 50% office-based / hybrid working Interested? Apply today or get in touch to learn more about this opportunity.

Positive Employment is currently recruiting for a Facilities Officer for our client a housing association based in London. The successful post holder will support the day-to-day running of a site. Play an important role in ensuring the workplace operates efficiently, supporting staff with facilities-related requests while maintaining a safe, well-presented office environment. This role is a temporary contract initially for 5 weeks with the possibility to extend. Duties and Responsibilities but not limited to: • Managing and responding to facilities helpdesk tickets through the CAFM system, ensuring requests are logged, monitored, and resolved within appropriate timeframes., • Conducting regular office floor walks and building inspections to identify maintenance issues, health and safety concerns, or general workplace improvements., • Coordinating and intercepting deliveries, ensuring items are received, logged where necessary, and distributed appropriately., • Supporting the day-to-day operation and upkeep of the office environment, ensuring facilities remain safe, clean, and functional., • Preparing and setting up meeting rooms as required, ensuring rooms are arranged appropriately and ready for use., • Liaising with contractors and internal teams where necessary to ensure facilities issues are addressed promptly., • Have previous experience working in Facilities Management, ideally within a corporate or office environment., • Be familiar with using a CAFM or helpdesk ticketing system., • Demonstrate strong organisational and communication skills. Pay: £146.45 per day Please note this role is within the scope of IR35.

Your new companyAre you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in London. Your new roleWe are seeking a Housing Support Worker to join the Nacro team in the London area on a minimum 3 month basis. The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance.Please note that this role is NOT a personal care role.Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeedDue to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in returnAs mentioned above, this is a temporary to permanent position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a minimum rate of £16.50 per hour per hour, inclusive of holiday pay. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description and Person Specification Housing Officer Department: Neighbourhood and Communities Location: Local Office Base Grade/Salary: S02 £42,155-45,521 Reports To: Neighbourhood Housing Manager/Senior Officer Contract Type: 6 Month Fixed Term Contract / Full-Time (35 hours per week) Job Purpose To deliver a responsive, visible, and resident-focused housing service that ensures tenancies are managed well, ASB is dealt with effectively, new tenants are welcomed. The Housing Officer will be the key point of contact on the ground for residents within their patch, addressing local issues, enforcing tenancy conditions, and supporting community cohesion in line with Eastend Homes’ values. • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted – by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving – by using data, feedback, and learning to strengthen services. 1. Tenancy and Community Cohesion • Carry out regular estate inspections alongside the estate management team and residents to identify and resolve issues affecting estate conditions, such as fly-tipping, ASB, repairs, and caretaking standards., • Investigate and respond to reports of tenancy breaches, including subletting, hoarding, and unauthorized alterations., • Enforce tenancy conditions and support formal enforcement actions in partnership with legal and other relevant teams., • Respond to reports of anti-social behaviour, working with residents, the police, and external agencies, referring complex cases the the ASB Officer for advice and support., • Working closely with residents, identifying any vulnerabilities or support needs and referring to appropriate agencies., • Carry out tenant audits to ensure we ‘know who is behind the door’., • Monitor the quality of communal repairs and environmental issues, reporting and escalating where necessary. 2. Resident Engagement and Support • Be a visible presence on estates, building trust with residents through regular contact and proactive communication., • Attend residents’ meetings, walkabouts, and forums, feeding back residents’ views and following through on commitments., • Support vulnerable residents by making referrals to support services and working collaboratively with internal teams and external agencies. Providing enhanced housing management service where required., • Identifying safeguarding issues and reporting to appropriate services., • Promote community cohesion, supporting local events and initiatives that enhance community spirit and wellbeing., • Work with residents through the EMB to agree a local plan which identifies key areas for improvement, action and monitor achievements. 3. Collaboration and Performance • Work closely with repairs, caretaking, income, and leasehold teams to deliver a joined-up neighbourhood service., • Maintain accurate records and case notes on the housing management system., • Monitor estate performance indicators and contribute to service improvement plans., • Identify opportunities to improve the neighbourhood service offer and participate in service reviews. Person Specification All criteria below are essential unless marked as desirable. 1. Experience • Experience in housing or estate management, • Experience of managing tenancy breaches and ASB, • Experience of working with residents from diverse backgrounds, • Familiarity with safeguarding, support services and partnership working, • Understanding of health and safety issues related to estates 2. Knowledge Skills • Knowledge of landlord responsibilities under tenancy law, • Excellent communication and interpersonal skills – able to engage confidently with residents, colleagues, and partners., • Strong problem-solving skills and ability to manage competing priorities., • Confident in lone working and making decisions in the field., • IT literate with ability to maintain accurate records and use housing systems., • Committed to Eastend Homes’ values:, • We Care – empathetic and supportive in all resident interactions., • We Are Trusted – acts with fairness, transparency, and confidentiality., • We Are Improving – takes initiative, welcomes feedback, and strives for excellence., • We Are Listening – values resident voice and adapts approach based on need., • Able to work flexibly, including occasional evenings or weekends., • Willingness to travel between estates using public transport or own vehicle Benefits Pension Scheme up to 10% employer contribution Gym Allowance 33 days Annual leave and Bank Holidays Health Cashback scheme

Principal Lawyer (Litigation) Our client, a vibrant, ambitious and diverse London borough has recently undergone significant transformation and modernisation. They are seeking a Principal Lawyer (Litigation) to support this growth and to lead their Litigation team and act as the Council’s foremost expert in civil and criminal litigation, housing law, regulatory matters, employment, governance and related areas. This is a full-time permanent role. 36 hours per week. This is a senior leadership role, critical to protecting the Council’s legal, financial and reputational position while ensuring robust, effective and forward‑thinking legal support to Members, senior officers and services across the organisation. About the role As Principal Lawyer (Litigation), you will lead a specialist team covering civil litigation, criminal litigation, employment and regulatory law. You will oversee high‑risk, high‑value and complex legal matters, provide authoritative strategic advice, and represent the Council at the highest levels. You will: • Serve as the Council’s lead expert across civil and criminal litigation, employment, regulatory, housing, governance and related fields, • Provide strategic legal advice to Members and senior officers on complex and sensitive matters, • Lead and manage the Council’s litigation caseload, including appeals, enforcement actions and major project work, • Provide advocacy before tribunals, public inquiries and courts (Magistrates’, Crown, County and High Courts), • Lead negotiations, settlements, drafting of legal documentation and consent orders, • Oversee a specialist team of lawyers and legal assistants, providing leadership, supervision, training and development, • Develop and maintain policies, procedures, precedents and protocols to ensure best practice and compliance, • Produce reports for Cabinet, Committees and Scrutiny, and deliver training to Members and officers, • Monitor changes in law, case law and practice and communicate their impact to stakeholders, • Work with external Counsel, external firms, partner agencies and government bodies, • Play a key role in financial management of the service, including income generation and risk mitigation, • Contribute to corporate governance, strategic planning and organisational improvement This is a fast‑paced and influential role requiring leadership, confidence and deep specialist expertise. About you You will be an authoritative, skilled and collaborative legal leader with a strong track record in litigation and public sector practice. Previous management experience is required. You will have: • A qualification as Solicitor, Barrister or FILEX, authorised to conduct legal work. Minimum 5+ PQE., • Extensive experience in civil and/or criminal litigation, housing and regulatory law, • Advocacy experience across courts and tribunals, • Strong knowledge of local government law, governance, decision‑making and probity, • Experience advising at senior strategic level within a public sector or similar organisation, • Proven ability to supervise, develop and lead a specialist legal team, • Exceptional analytical, drafting and problem‑solving skills, • Ability to manage complex, high‑risk matters requiring extensive research and judgement, • Strong partnership‑building and communication skills at Member, officer and inter‑agency levels, • A commitment to high professional standards, service improvement and equality, diversity and inclusion The council offers: • A high‑profile leadership role with strategic influence, • Varied, complex and intellectually stimulating caseloads, • Hybrid working arrangements (2 days per week in the office), • Opportunities to shape policy, governance and service delivery, • Dedicated CPD, leadership development and training, • A collaborative and inclusive culture Apply now If you are an experienced legal leader ready to take on a senior strategic role with real impact on the borough’s future, we would be delighted to hear from you. Please send an updated CV to Working through LAW Absolute As the first recruitment agency to specialise only in placing interim lawyers, LAW Absolute has a long history in supporting lawyers who want to work flexibly and in control of their career. We are able to offer our contractors a range of challenging opportunities across private practice, corporates, financial services and within the not-for-profit sector. With over ___ of placing contract lawyers in these markets, we have built excellent networks and many of the lawyers that we work with are contract lawyers that we have successfully placed on multiple assignments, allowing them to work with autonomy and build their career in the way they choose to. For our clients, we have worked closely with legal teams to help them plan and manage delivery of their services in a more efficient way in terms of resources, costs and timescales. To find out more about how LAW Absolute can assist you, or your team, through flexible working, please contact us or visit ___ Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually. If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

Allen Lane are partnering with Barking and Dagenham Reside on their recruitment for a Fraud and Compliance Officer. Job Purpose The Fraud and Compliance Officer will be responsible for ensuring the accuracy, validity, and compliance of documentation submitted by residents, applicants, and third parties. The role involves conducting thorough checks on documents such as bank statements, tenancy agreements, proof of identity, and proof of address, comparing them against internal systems and compliance standards. By identifying discrepancies, errors, or potential fraud indicators, this position plays a vital role in protecting the organisation from financial loss and reputational risk. Beyond core verification duties, the role offers opportunities to support wider compliance and governance activities, including anti-money laundering checks, fraud prevention initiatives, and administrative tasks that contribute to a strong assurance framework. This is an excellent position for someone looking to develop a career in compliance and fraud prevention within a regulated housing environment. Key Accountable Areas Document Verification & Compliance Checks • Review and validate submitted documentation (e.g., financial statements, contracts, ID, proof of address) against internal systems and compliance standards., • Identify discrepancies, potential fraud indicators, and errors; escalate issues in line with agreed procedures., • Maintain accurate records of checks and outcomes to support audit and assurance requirements. Fraud & Compliance Support • Assist in monitoring compliance with organisational policies and relevant legislation., • Support anti-money laundering and fraud prevention activities, including data checks and reporting., • Contribute to maintaining whistleblowing and reporting channels as directed. Administrative & Reporting Duties • Prepare clear and accurate documentation of findings for internal review., • Support the collation of compliance data for management reporting., • Undertake other administrative tasks to assist the Governance, Corporate Compliance and Risk team as required. Continuous Learning & Development • Keep up to date with organisational policies and compliance requirements., • Participate in training and development opportunities to expand knowledge of fraud detection and compliance frameworks. Person Specification BD Reside is an agile and growing organisation, and your role may change over time as we continue to grow and mature. Some of the responsibilities may change from time to time in line with agreed expectations and your proven skill set. Due to the nature of the role, the successful candidate will undergo a standard DBS check. Essential Criteria • Strong attention to detail and accuracy when reviewing documentation., • Ability to follow structured processes and apply compliance standards consistently., • Good organisational skills with the ability to manage multiple checks and deadlines., • High level of integrity and discretion when handling sensitive information., • Basic understanding of fraud risks and compliance principles (or willingness to learn)., • Proficient in using IT systems and Microsoft Office applications, • Clear written and verbal communication skills, with the ability to produce accurate records and reports., • Professional certifications such as ACFS (Accredited Counter Fraud Specialist), CIIA, or similar., • Knowledge of digital investigation tools, data analytics platforms, and case management systems., • Knowledge of cyber fraud trends and digital fraud prevention techniques., • Experience in an administrative, compliance, or document verification role., • Knowledge of housing sector processes or similar regulated environments., • Awareness of anti-money laundering and fraud prevention practices., • Willingness to develop skills in fraud detection and compliance assurance., • Familiarity with regulatory reporting requirements for Registered Providers Please send a cover letter and CV to apply for this role.

Resident Liaison Officer – Building Safety (Remote, Travel Required) Location: Remote (UK) Travel: Weekly resident meetings across England Package: £37k plus car allowance, bonus, private medical cover, travel Employment Type: Full-time About the Role Our client is seeking a proactive and empathetic Resident Liaison Officer to join our Building Safety division within a leading residential development company. This role is critical in supporting residents and leaseholders while building safety works and compliance programmes are delivered across our portfolio. Working remotely, you will act as the key point of contact between residents, building management teams, contractors, and internal departments. You will ensure residents are kept informed, supported, and engaged throughout building safety investigations, remediation works, and ongoing compliance activities. Regular travel across the UK will be required to attend resident meetings, host engagement events, and support communication during key project stages. Key Responsibilities • Act as the primary point of contact for residents regarding building safety programmes and remediation works., • Organise and attend resident meetings and engagement events across the UK., • Provide clear, timely communication to residents about project timelines, works, and safety measures., • Respond to resident queries, concerns, and complaints in a professional and empathetic manner., • Work closely with internal teams including Building Safety, Property Management, and Project Delivery., • Support the preparation of resident communications such as newsletters, notices, and updates., • Maintain accurate records of resident engagement and feedback., • Assist with consultation processes where works impact leaseholders., • Experience in a Resident Liaison Officer or an Engagement Coordinator for a developer or main contractor, • Strong communication and interpersonal skills with the ability to manage sensitive conversations., • Comfortable presenting to groups and facilitating resident meetings., • Highly organised with the ability to manage multiple buildings and stakeholders., • Ability to travel weekly., • Experience in residential development, housing associations, property management, or construction is desirable., • Remote working, • Opportunity to work within a growing Building Safety team, • Meaningful role supporting residents during important safety programmes, • Competitive salary and benefits package, • Travel expenses covered

Chief Operating Officer (COO) – Property & Social Housing North London £75,000-£100,000 Basic plus bonuses £150,000 + OTE Our client, a fast-growing property and social housing company, is seeking an experienced COO to help transform the business from a start-up style operation into a professional, scalable organisation. They work with local authorities and government bodies to provide accommodation for vulnerable individuals and families and have grown rapidly in just two years. The COO will work closely with the directors to restructure the business, introduce strong operational systems, and build a scalable framework. This is a hands-on leadership role, combining strategic planning with practical implementation, including team development, financial oversight, operational processes, and system implementation. Key Requirements: • Proven experience as a COO or Operations Director, • Track record of scaling businesses from £5M to £30M+ turnover, • Experience in property, housing, or public sector organisations highly desirable, • Strong operational, financial, and strategic leadership skills, • Hands-on approach with the ability to lead organisational change This role offers the opportunity to shape the future of a high-growth business and deliver large-scale social housing contracts

Harris Hill is delighted to be partnering with The Insurance Charity in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship — helping them find stability and hope during difficult times. You’ll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies, • Conduct needs assessments via phone/video calls and review ongoing cases, • Analyse financial information and make recommendations for support, • Prepare reports and recommendations for Grants Committee consideration, • Provide guidance on benefits, housing, debt, employment, and other support, • Signpost beneficiaries to relevant organisations and partner services, • Maintain detailed, accurate records and ensure data confidentiality, • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals, • Up-to-date knowledge of UK state benefits, • Understanding of financial hardship and relevant support services, • Ability to manage complex caseloads and adapt to changing priorities, • Strong digital skills, including Microsoft 365 and case management systems, • Excellent communication, written, interpersonal, and analytical skills, • Empathy, high emotional intelligence, and sound decision-making, • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters – supporting people when they need it most. For more information, please send your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. Deadline: 06/04/26 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Private Sector Housing Officer – Disabled Facilities Grant (DFG) Service: Adult Social Care Grade: £22.18 PAYE – £29.89 Umbrella Role Purpose The Private Sector Housing Officer plays a vital role in improving housing standards across Hackney’s private rented sector. The postholder will assess housing conditions, support and coordinate the delivery of Disabled Facilities Grants (DFG), and ensure that vulnerable and disabled residents can live safely and independently in their homes. This role requires a strong technical and construction background, with the ability to understand building pathology, construction methods, and adaptation design principles. It combines property inspection, case management, technical assessment of building works, grant coordination, enforcement activity, and collaborative working with residents, landlords, contractors, surveyors, and internal teams. Key Responsibilities 1. Housing Standards & Inspections • Carry out technical inspections of private sector homes using the Housing Health and Safety Rating System (HHSRS)., • Identify building defects, disrepair, structural issues, damp/mould causes, and general construction problems., • Investigate service requests and undertake proactive visits under relevant housing and environmental legislation., • Draft schedules of work, technical specifications, notices, and enforcement documentation where hazards or non‑compliance are identified. 2. Disabled Facilities Grants (DFG) & Adaptations • Assess, coordinate, and process applications for Disabled Facilities Grants, Minor Adaptation Grants, and related funding streams., • Review proposed adaptation schemes, plans, and costings to ensure technical feasibility and compliance with Building Regulations and construction best practice., • Work closely with occupational therapists, contractors, surveyors, and residents to ensure adaptations meet identified needs and support independent living., • Monitor adaptation works on site to ensure quality standards, adherence to specifications, appropriate materials, contractor performance, and value for money., • Provide technical advice on suitable adaptation solutions, structural implications, and buildability. 3. Property Licensing • Process licence applications, including assessing management standards and carrying out technical inspections of licensable properties (including HMOs)., • Advise landlords and managing agents on construction‑related requirements linked to licensing standards, fire safety, and building improvements., • Monitor compliance with licensing conditions and prepare reports or recommendations for approval/refusal. 4. Enforcement • Take enforcement action relating to housing conditions, licensing breaches, and management failures., • Prepare and issue statutory notices, civil penalties, simple cautions, and Rent Repayment Orders., • Prepare prosecution cases and attend tribunals or court as required, providing technical evidence where relevant. 5. Service Delivery & Case Management • Manage a varied and sometimes complex caseload in line with service standards., • Coordinate the full DFG process, ensuring timely progress, accurate documentation, and effective liaison across multiple stakeholders., • Maintain accurate records, technical notes, and case updates on internal systems., • Provide excellent customer care, responding to enquiries, complaints, and Freedom of Information requests., • Contribute to continuous service improvement and promote high standards of transparency, quality, and professionalism. 6. Additional Responsibilities • Handling complex cases and providing specialist technical and legislative advice., • Supporting and mentoring colleagues; delivering training on technical matters, construction standards, and grant processes., • Leading on specialist projects, targeted inspections or investigations requiring construction expertise., • Developing procedures and representing the service in multi‑agency settings. Person Specification Qualifications • Degree/Diploma in Environmental Health, Building Surveying, Construction, or another relevant housing or technical discipline., • HHSRS assessor training (or willingness to complete)., • Experience in property inspection, building construction, housing grants, or enforcement work., • Experience coordinating grant processes or managing adaptation/repair projects., • Experience within a local authority housing or construction-based environment., • Strong technical understanding of housing construction, building defects, repair methods, and adaptation design., • Knowledge of housing legislation including the Housing Act 2004., • Ability to interpret plans, specifications, quotes, and technical documents., • Strong communication skills with the ability to provide clear advice to landlords, contractors, and residents., • Ability to manage a busy caseload, meet deadlines, and work independently., • Competent IT skills and experience using databases/case management systems., • Commitment to equality, diversity and inclusive service delivery., • Willingness to work flexibly, including occasional out‑of‑hours work for targeted enforcement., • Commitment to ongoing training and professional development. To Apply: Get in touch with Isobel Hills -

Post Title: Housing Management Assistant Location: Fort William Hours: 35 hours per week Duration: Fixed term - Up to 1 Year Salary: HC05 £28,665 - £31,376 p.a. Salary placing will normally be at the first point of the scale. Contact Person: Elaine Wilkinson E-mail: Job Purpose: Housing Management Assistants play an integral role in delivering the Highland Council’s housing service and support Housing Management Officers and Housing Options Officer in all tenancy related matters. This is an exciting opportunity to join a committed housing service that strives for consistent improvement and development with a focus on excellent customer care. Within this role you will work as part of a multi-disciplinary housing team. This is a varied and interesting role which will develop your skills, knowledge and experience within the social housing sector. Housing teams work with individuals and communities with diverse needs and Housing Management Assistants are vital to providing an excellent customer service to our tenants and clients. A commitment to excellent performance and a drive to deliver for tenants and communities is a fundamental aspect of this role Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact HR Transactions Team, T: 01955 608279 (24 hour voicemail) quoting the post reference number above. Please find the Job Description below. The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity, and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce. As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post. Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder. Have access to personal transport or be able to travel to meet the requirements of the post.

Income Collection Officer • Hourly Rate: £19.50, • Location: Central London, Holborn Day-to-day of the role: • Proactively reduce rent arrears across all accounts to meet monthly targets, including producing arrears reports and letters, engaging with residents, and preparing legal instructions for possession proceedings., • Serve Notices, conduct home visits, apply for direct payments, attend court when required, and offer advice and support to help residents sustain their tenancies., • Take ownership of individual performance targets and contribute to the overall success of the income collection service., • Identify residents who may benefit from specialist welfare or financial inclusion support and refer them to the appropriate manager., • Liaise effectively with external agencies including Local Authorities (Housing Benefit), the DWP (Universal Credit), social services, and other relevant bodies to support income recovery., • Respond to arrears-related correspondence and provide clear, accurate information to assist in resolving formal complaints., • Experience working in a housing and income collection setting., • Background in credit control with practical knowledge of income recovery processes., • Confident using housing management systems to monitor and manage accounts., • Solid understanding of the legal framework for housing including Pre-Action Protocols., • Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit., • Competitive hourly rate., • Flexible working arrangements to accommodate a balance between work and personal life., • Access to professional development and training opportunities to enhance skills.

This is a front lineHousing Officer role focused on tenant engagement, property standards, health & safety compliance, and anti-social behaviour management. This role suits a proactive housing professional who enjoys working in the community, maintaining high property standards, and building positive, professional relationships with residents and stakeholders. Key Responsibilities of a Housing Officer: • Conduct regular property inspections to ensure homes meet required standards, • Identify and report maintenance issues, cleanliness concerns, and health & safety risks, • Complete property check-ins, check-outs, inventories, and property turnarounds, • Build positive relationships with residents and support them to maintain their accommodation, • Investigate and manage reports of anti-social behaviour, implementing action plans, • Work collaboratively with landlords, local authorities, contractors, and internal teams, • Maintain accurate records, inspection schedules, and written correspondence, • Escalate safeguarding, compliance, or property concerns in line with policyWhat We'd Love To See From You As A Housing Officer:, • Previous experience in a housing officer, property management, or housing-related role, • Hands-on experience conducting property inspections, identifying maintenance issues, and monitoring pro...

Parking Appeals & Representations Officer Local Authority | South East London A large local authority in South East London is seeking an experienced Parking Appeals & Representations Officer to join its back-office parking services team on a contract basis. This role is suited to candidates with proven local authority or housing association experience only, who are confident managing statutory parking appeals, representations and adjudication casework to strict legislative deadlines. Assignment Details • Contract Length: 9 months (ongoing assignment), • Pay Rate: £25 per hour (Umbrella), • Hours: 36 hours per week, • Working Pattern: Office-based, 5 days per week (no hybrid working) Reporting to a Team Leader within the Back Office Parking Team, the postholder will be responsible for investigating and responding to all correspondence relating to Penalty Charge Notices (PCNs) across the statutory process. Key focus will be on ETA (Environment and Traffic Adjudicators) appeals, ensuring evidence packs are prepared, submitted and monitored in line with legislative timescales and quality standards.

Property Inspector - Field BasedSalary: £35,000 per annumLocation: London & surrounding areas (field-based role)Hours: Monday to Friday, 9:30am - 6:00pm (flexibility required)The RoleAn opportunity has arisen for an experienced Property Inspector to join a growing property management operation. This is a field-based role, responsible for carrying out property inspections, safety checks, access management and compliance reporting across a portfolio of residential and mixed-use properties.You will play a key role in ensuring properties are safe, secure, compliant and well maintained, while protecting occupants, clients and the organisation from risk, reputational damage and litigation.Key Responsibilities* Carry out scheduled and ad-hoc property inspections across London and surrounding areas* Inspect properties and perimeters for fire safety, health & safety, environmental health and maintenance issues* Identify, record and report issues using internal systems and formal property inspection reports* Take meter readings, test fire alarms and call points, and record results accurately* Take photographic evidence where required, including before-and-after photos* Carry out minor remedial actions where possible, particularly relating to fire risk* Ensure fire escape routes, fire doors and restricted areas remain compliant and secure* Provide access to properties for contractors, clients, councils, fire brigade and enforcement agencies* Liaise face-to-face with local authorities, enforcement officers and internal teams* Communicate professionally with occupants regarding safety issues or rule breaches* Ensure rooms and restricted areas are left secure and as found after inspections or access* Maintain accurate records and submit reports at the time of inspection* Manage daily itineraries efficiently using knowledge of London transport networks* Respond calmly and professionally to challenging or high-pressure situationsSkills & Experience Required* Previous experience in property inspection, property management, facilities, compliance or housing* Strong knowledge of fire safety, health & safety and property compliance* Good working knowledge of London and surrounding areas* Highly organised with strong logistical and time-management skills* Ability to prioritise workload and respond to urgent incidents or emergencies* Confident using basic IT systems, email and mobile applications* Calm, professional and courteous with excellent interpersonal skills* Willingness to work flexible hours when required* Comfortable working independently in a field-based roleWhat's on Offer* £35,000 salary* Fully field-based role with autonomy and variety* Long-term opportunity within an established property operation* Training, support and ongoing development* Monday to Friday working pattern with flexibility when requiredKeywordsProperty Inspector, Field Based Property Inspector, Property Compliance Officer, Fire Safety Inspector, Health & Safety, Property Management, Housing Inspection, Facilities Inspection, Building Inspection, London Property Jobs, Field Based Roles, Compliance, Risk Management.Mandeville is acting as an Employment Agency in relation to this vacancy.

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is £28k plus 3k car allowance and mileage. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call 01204 554 884 Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion. TPBN1_UKTJ

Leasehold Officer Location - Eastleigh Hourly rate - £18.70 - £25.50 per hour 37 Hours per week - (Monday - Friday) Duration - On-going contract Sellick Partnership Ltd are assisting a well-established housing organisation with the recruitment of a Leasehold Officer to manage a wide portfolio taking full responsibility for leasehold management. Job responsibilities for the Leasehold Officer: Your main purpose as a Leasehold Officer will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally. You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes. Provide specialist advice on lease covenants, subletting, alterations and lease variations. Provide expert leasehold advice on clauses pertaining to leases, covenants and demised areas and leaseholder rights and responsibilities. Support our Leasehold Admin Officer with consents where necessary and take appropriate enforcement action when required for breach of lease covenants Knowledge, skills and experience required You'll be able to demonstrate knowledge and experience in both leasehold and shared ownership products, together with an understanding of the legislation affecting these customers (in particular the Commonhold and Leasehold Reform Act 2002, Landlord and Tenant Act and Building Safety Act 2022). You'll have demonstrable knowledge and experience of applying Leasehold law relating to assignments, consents, enfranchisement, lease extensions, breach of covenants and service charges. You'll need to be able to deal with difficult, sensitive and challenging behaviour and situations in a calm and professional manner, whilst using your initiative to problem solve. If you feel well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website. TPBN1_UKTJ

Private Rented Sector (PRS) Lettings & Affordability Officer London Borough of Richmond & WandsworthLocation: Bridas House, Wandsworth (Fully office-based)Contract Type: TemporaryHours: 36 hours Mon to Fri (09:00:AM - 05:00:PMPay Rate: £20.76 per hour PAYE / £27.07 per hour Umbrella About the Role In this critical front-line role, you will support households at risk of homelessness by sourcing, securing, and negotiating access to high-quality and affordable private rented sector properties. You will work directly with clients, landlords, and agents, ensuring placements are sustainable, safe, and financially viable-particularly for those relying on Universal Credit. A key objective of the role is to help reduce the local authority's reliance on Temporary Accommodation, supporting long-term stability for households while achieving targeted reductions in temporary housing expenditure. You will also contribute to wider strategic initiatives linked to the council's Temporary Accommodation Reduction Strategy, helping to shape future approaches to procurement, homelessness prevention, and private sector engagement. Top 3 Essential Skills • Demonstrable experience assessing Universal Credit affordability, • Experience working within a local authority setting, • Source and Secure Private Rented PropertiesIdentify suitable, affordable housing options within and outside of the borough, ensuring placements meet required standards and are financially sustainable for clients., • Prevent and Relieve HomelessnessSupport clients in line with statutory duties, offering tailored solutions that promote housing stability and reduce risk of homelessness., • Universal Credit Affordability AssessmentsConduct detailed assessments to ensure affordability and sustainability of tenancies for clients in receipt of Universal Credit., • Tenancy Sustainment and AdviceProvide clients with practical guidance on budgeting, housing costs, and financial solutions to maintain long-term tenancies., • Landlord and Agent EngagementBuild and maintain strong relationships with landlords, agents, and partners, negotiating terms and promoting the council's services., • Contribute to Strategic Housing InitiativesSupport project work relating to temporary accommodation reduction and private sector access., • Legislative ComplianceOffer accurate, up-to-date advice aligned with current housing legislation, including the Homelessness Reduction Act 2017, and ensure placements are suitable and compliant., • Customer Service & MediationProvide excellent customer service, resolving disputes and supporting positive outcomes for both clients and landlords., • Strong understanding of Universal Credit, housing affordability, and financial assessments, • Proven track record of working in a local authority housing environment, • Experience placing tenants into private rented sector accommodation, • Excellent communication, relationship-building and negotiation skills, • Ability to meet and exceed performance targets, • Knowledge of the Homelessness Reduction Act 2017, suitability assessments, and statutory requirements, • Experience sustaining tenancies and advising on alternative financial solutions, • Confidence liaising with diverse stakeholders including clients, landlords, agents, and support services, • Good understanding of property health and safety requirements If you have the skills, experience and passion to make a meaningful impact in the housing sector, Adecco would love to hear from you. Please submit your CV and contact details to begin the application process. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Salary: £22,597.64 pro-rata (FTE £41,805.63) Contract: Fixed Term 12months Your week : 20 hours per week: Mon, Tues, Thurs 9:00am - 4:30pm Location: Office Based - Gainsborough HRS As a Service Manager atAmplius,youlltake ownership of the day-to-day running of our Gainsborough HRS service, ensuring the delivery of safe, high-quality, person-centred support for our customers.Youlllead and inspire your team,maintainregulatory compliance, and work collaboratively with partners to deliver a service that promotes independence,dignityand wellbeing. Snapshot of your role Lead the day-to-day operational management of the service, ensuring compliance with all contractual,regulatoryand legislative requirements. Deliver a safe, person-centred service where customers receive support aligned to their assessed needs and personal goals. Oversee safeguarding, incidents, complaints, riskmanagementand quality assurance processes, ensuringtimelyreporting and action. Manage referrals,assessmentsand support planning, ensuring these are current,meaningfuland customer-focused. Provide strong leadership to Community Support Workers, Night Porters, the Estates Officer and Cleaner, ensuring effective supervision, staffing levels and service delivery. Maintainfinancial oversight including budgets, rent accounts, expendituremonitoringand adherence toAmpliusfinancial procedures. Whatwerelooking for Knowledge of housing-related support services, particularly homelessness. Understanding of regulatory standards, professionalboundariesand safeguarding requirements. Experience working with partners, includingorganisingand leading multi-agency meetings. Ability to manage anti-social behaviour, apply Positive Behaviour Support approaches and empower customers to shape their service. Awareness of basic building maintenance and health & safety responsibilities. Strong communicationskills with the ability to resolve conflict using mediation techniques. Competent use of Microsoft Office systems including Word,Exceland Outlook. Desirable Experience of line management within a care,housingor support environment. A full UK driving licence, access to own car and willingness to travel isrequired. Enhanced DBS clearance isrequiredfor this role. Please read the attached Job Description before applying so you understand the full scope of the role Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Closing Date: Wednesday 18th March 2026 TPBN1_UKTJ

ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We are currently recruiting a Tenancy Sustainment Officer to support young people living in supported accommodation who may be experiencing homelessness, trauma, mental health challenges or substance misuse. This is a safeguarding‑focused role that requires professional boundaries, resilience, and a strong commitment to keeping young people safe. Hours: 37.5 Mon to Fri Contract : Temp for 3 months Rate: £13.02p/h This role is full time 37.5 hours a week working to a rota covering early shifts and late shifts. If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you. About the role In this role, you will contribute directly to improving the lives of vulnerable young people by: Carrying out needs and risk assessments to identify the right support for each young person. Supporting young people to understand and sustain their tenancy, manage their responsibilities and develop independent living skills. Ensuring safe allocation of accommodation through appropriate checks, assessment of risk, and robust decision‑making. Monitoring property standards, health & safety compliance, and completing regular property inspections. Identifying tenancy concerns early (e.g., rent arrears, ASB, safeguarding changes) and taking action in line with policy. Working collaboratively with statutory agencies, social workers, schools, youth services and other safeguarding partners. Maintaining clear, accurate, confidential case records in accordance with GDPR and safeguarding requirements. Lone working as necessary, with adherence to risk management procedures and escalation routes. About You We are looking for someone who can demonstrate: Previous experience within a tenancy sustainment role or position within a supported housing environment Experience working with children or young people in a supported housing, youth work, social care or similar environment. Strong understanding of safeguarding legislation, thresholds, and reporting procedures. Knowledge of trauma‑informed practice and person‑centred support approaches. Experience completing risk assessments, support plans, and incident reports. Professional boundaries, emotional resilience, and the ability to respond confidently to challenging situations. Strong communication skills and the ability to build safe, trusting relationships with young people. Good IT skills and high‑quality written record‑keeping. This role requires an Enhanced DBS check with barred list clearance (Children). ASE recruitment is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us. TPBN1_UKTJ

Description Location : Lewes, covering Newhaven Base Salary : £27,942 per year Technical Premium* : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. *The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year. Hours : 37 per week What youll be doing: Southdowns Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, youll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, youll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Heres a short video about a day in the life of our mental health Employment Specialist: A day in the life of an IPS Employment Specialist We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What youll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the Apply Now button and fill out our simple one-page application form. The application closing date is 25th March 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible. TPBN1_UKTJ

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includ

Intensive Housing Management Officer (FTC). Intensive Housing Management Officer (FTC). We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community.

A Housing Association is currently looking for a Lettings & Housing Officer on a temporary basis for about 6 months.

Property Procurement & Acquisition Officer Location:North LondonSalary: £32,100-£35,845 per annum plus £3,500 area allowanceHours: Monday-Friday 40 hours per week 8.30am-5pmContract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover North London. This role is ideal for a property-focused professional eager to make a meaningful impact by procuring and acquiring homes for communities. Job Objective: The Property Procurement & Acquisition Officer manages a caseload, travels to meet stakeholders, and supports procurement and acquisition targets by sourcing properties and building strong client relationships. The role also includes procurement administration, meeting performance objectives, and supporting development planning. We are seeking an experienced property professional with a background in property sales, estate agency, or residential property management. Duties and Responsibilities: • Procure and acquire suitabl...

Supported Housing Officer - £11,573.12 a year (rising to £12,036.04 after probation) – Lewisham Looking for a part-time role where you can make a real difference in your local community? Want to use your skills to support others in a way that truly matters? Join Quo Vadis Trust (QVT) and help adults with mental health needs feel safe, supported and ready to move forward. In this part-time role, mainly based across two regular days a week, you'll help people settle into housing, build their independence, and take positive steps towards recovery. The Role As a Supported Housing Officer, you'll be a steady presence for people facing real challenges—offering support, encouragement, and practical help. You'll be someone clients can rely on as they rebuild their confidence and day-to-day skills. You'll help clients settle in, understand their rights and responsibilities, and feel at home. You'll assist with setting goals, managing benefits and accessing the support they need. It's about building trust, being hands-on, and making sure the accommodation is safe, clean and welcoming. Key Responsibilities • Support a caseload of clients through regular check-ins, • Carry out new resident inductions, including risk assessments, • Help clients set and work towards personal goals, • Provide basic guidance on housing and benefits, • Keep cle...

We are working with a well established and growing Main Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well and as such have great staff retention rates. They have been awarded several new contracts and as a result, they are seeking a Site Manager to join them on a permanent basis. This will be working on decarbonisation and retrofit works to tenanted Social Housing properties, on a scheme in the Preston area. This is a great opportunity to join a well established Main Contractor who have a healthy pipeline of work and operate on a number of framework schemes. You will be reporting into a Contracts Manager and your responsibilities will include: • The smooth operational, ensuring the programme of works is completed within correct timescales and budget., • Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team., • Monitoring the quality of work, • Liaising with the client, • Programming works, • Ordering materials SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes, particularly kitchens and bathrooms. For the heating upgrade scheme, a Plumbing background would be ideal. You must be able to demonstrate a stable and progressive career history on your CV. The salary on offer is between £45-47k plus 4k car allowance or van and other benefits. If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided. JBRP1_UKTJ