We are now looking for talented Senior Pizza Chef to become a part of Gordon Ramsay Restaurants. Due to our ongoing success and growth of our Casual Restaurants, we are now looking for talented Senior Pizza Chef to join us at Gordon Ramsay Restaurants and be a part of our continuing success. Our group gives you the chance for fast progression as well as becoming a part of a huge, growing family. This position will be based mostly in Southwark but will occasionally support other sites in central London. What you do as a Senior Pizza Chef: - You will be expected to run the pizza station, taking responsibility for the effective execution of all pizzas in the section according to the restaurant specific standards - We expect our Senior Pizza Chef to be able to manage the kitchen staff, including training and rotas, and ensures the kitchen is clean and ready for service - You will support the Head Chef in the smooth running of the kitchen, doing everything you can to make sure our guests have the best experience We are looking for candidates who are: - Experienced Senior Pizza Chef/ Sous Chef currently working in quality – high volume restaurants - Passionate about food with a desire to learn and work hard - Keen to progress their career in a quality restaurant environment ·Able to work both independently and in a team environment What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.
LIFE AT CLAYS Clays is the premier indoor interactive clay pigeon shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience, day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay pigeon shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal of Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities, and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous, free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact, then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we've framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations. Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover, and we are constantly evolving. SUMMARY OF POSITION It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day, with a focus on the food-oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge, and deliver training and support for the kitchen and front-of-house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual who strives for excellence, with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities: - To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen, including service, stock management and staffing. - To provide training and support to all junior colleagues. - Communicate effectively with both kitchen colleagues and front-of-house colleagues. - Ensure the quality of the food and service delivered are to our standards and within execution times - Ensure all food safety procedures are followed daily. - Monitor the cleanliness of the kitchen and communicate any problems to the Senior Sous Chef. - Assist in all aspects of stock management, including but not limited to wastage, holding stock, perishable stock and consumables. - Ensuring delivery of colleague meals for the in-venue team daily. - Take initiative and demonstrate aptitude and desire to continue to further your career. - Execute our Health & Safety policy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES At least 3 years of experience within a similar role desirable. Culinary diploma from a recognised institution or higher. Excellent communication and computer skills. Training and coaching skills. First Aid (not essential). Competency in Stock procurement (training will be provided for our platform). Food hygiene level 2 (training to level 3 will be provided). Understanding of Food Safety record keeping (training will be given on our platform). High-volume kitchen experience. Always looking for opportunities to improve your knowledge and abilities. Passionate about hospitality and creating amazing experiences. A keen eye for detail with excellent written and verbal communication skills. Ability to build lasting relationships with colleagues and clients. Honest with strong moral principles. Take initiative, can solve problems calmly and work well under pressure. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £31,500 as well as weekly Tronc (service charge) distribution which is uncapped. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clays Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Tour Operations Associate JOB BRIEF We are looking for a passionate about travel. The goal is to keep our clients satisfied and loyal for future services. The core responsibility of this role is to ensure the smooth operations within this busy, successful and growing Tour Operator Company, being a key player in this team. Operations are the back-bone to the business and must work in a way to help upper management develop strategies to hit or exceed sales targets, by executing smooth operation. EXPERIENCE REQUIRED The successful candidate is to come from a similar role & background, within Travel and be fully confident in dealing with staff, suppliers, directors. You will have strong experience in the operations, fares knowledge, staff management skills, communication skills and have the ability to work within a fast-paced, busy environment Required Competencies Creativity/innovation - Generates new ideas, lateral thinking, challenges the status quo, takes risks, supports change, solves problems creatively Customer focus - Dedicated to finding new ways to delight the customers, is committed to increasing customer satisfaction, assumes responsibility for solving customer problems, solicits opinions and ideas from customers, responds to internal customers. Results focus - Targets and achieves results, sets challenging goals, priorities task, overcomes obstacles, accepts accountability, good negotiator Problem solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others. Planning - Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others. Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization. Typical work activities Managing budgets and maintaining statistical/financial records Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers; Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance Dealing with customer enquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the business. Negotiating and working with suppliers, both on B2B and B2C levels. Sending Rooming and Seating lists accordingly Managing, booking and cancelling services for all travel related products Handling, booking and managing FIT Travel Booking and Managing ground transportation and other modes Working closely with other parts of the business to help answer customer queries Problem-solving for various aspects of the business Handling of the mid and back office Ideal Candidate Along with experience in the above, the ideal candidate should be a candid, hard-working and committed individual, who is able to work under pressure and meet deadlines and services as and when the business requires. The job role will involve heavy use of Microsoft Office Suite such as Excel, Word, PowerPoint and Outlook. Ready to learn other in-house software The ideal candidate must be flexible to work any shifts during a 24 hour period as it is hands on approach.
Senior Legal Assistant — Architecture and Engineering Contracts London, Clerkenwell Position details Location: London, UK Working arrangement: Full-time, Hybrid Hours of work: 37.5, Monday-Friday We are seeking an experienced Senior Legal Assistant to join our small but impactful Legal team at our London office. The ideal candidate will demonstrate experience in working in architecture, engineering, or construction industry as a legal assistant or a project manager. Senior Legal Assistant will assist with contract review, legal drafting, risk mitigation and legal research. About the role You will play a pivotal role in providing legal support to the In-House Counsel, ensuring seamless contract execution across the company by scrutinising contracts for commercial, legal and insurance implications, you will assist with managing company’s risks and securing future projects. This is an excellent opportunity for someone with a strong legal background to work within a creative and professional setting in a prestigious architecture, engineering and design practice. Main Responsibilities - Contract Review and Analysis: Review professional service appointments, NDAs, collateral warranties, framework agreements, and novation agreements, identify legal and commercial risks, and propose amendments. - Legal Documents Drafting: Draft legal documents, agreements, NDAs, collateral warranties, deeds of variation, notices, and letters. - Contract Guidance and Support: Provide guidance and support to internal teams on contract-related matters, including contract interpretation, compliance, and appointment of supply chain. - Contract Maintenance: Proactively review contracts, maintain standard contractual documentation, managing business templates, update progress spreadsheets. - Legal Research: Conduct research on relevant legal issues and keep up to date with the latest legal developments. - Collaboration and Best Practice: Develop good working relationships with colleagues and promote contract/compliance process best practice within the company. About you - Qualification: Minimum LLB. LPC/SQE, or degree/certification in Contract Management is beneficial but not essential. - You must have a minimum of 3 years’ solid experience in either: Legal support role within architecture, engineering, or construction industry, or Project/design management role within architecture, engineering, or construction industry, or Solid in-house legal experience within professional services (not private practice law firms). Please note, this role does not lead to a solicitor’s training contract or qualifying work experience (QWE) to become a solicitor. - Proven experience in contract review and drafting. - Strong understanding of contract law, legal terminology and contractual mechanisms. - Exceptional written and verbal communication skills with a high level of attention to detail and accuracy. - Ability to communicate complex legal concepts to colleagues and external parties in a clear and concise manner. - Awareness of the latest developments in the law. - Able to follow instructions, procedures, policies and assimilate information quickly in a consistent manner. - Knowledge of NEC3/NEC4 PSC desirable. - Proficiency in Microsoft Office suite and Adobe/PDF is essential. - Ability to effectively prioritise workload, manage time efficiently, and remain highly organised. - Collaborative and proactive in supporting other teams. Ability to interact professionally with internal and external contacts. - Positive, enthusiastic and a strong team player. How to apply – Please read carefully attaching a CV and a formal cover letter stating why you believe you are suitable for the position. Applications without the formal cover letter will not be considered. Applications with cover letters written by AI will be rejected. Please note, we use AI detection software. About BDP BDP is a leading, global, multidisciplinary design practice united by a shared purpose: to design a world that’s built for good. For more than 60 years, we've been solving problems, creating innovative spaces, and pushing the boundaries of what’s possible. From the start, we've been pioneers in the world of design, and our legacy is built on the meaningful, people-centred places we've brought to life. We are a diverse, international practice of architects, engineers, designers, and urbanists. Our work is rooted in creativity, quality, and collaboration. We work closely with our clients, users, and communities to craft spaces for living, working, learning, and enjoying life across the globe. With studios spanning the UK, Ireland, Europe, Asia, and North America, our reach is as broad as our expertise. And since joining forces with Japan’s Nippon Koei in 2016, our ability to deliver integrated, impactful design has only grown stronger. BDP offers In return, BDP offers a great opportunity for your personal development with exposure to the full range of BDP’s skills and expertise, as well as an attractive remuneration package that includes a competitive salary, flexible pension allowance, private medical insurance, contribution towards professional subscriptions, a great working environment and excellent prospects for career advancement. BDP is actively fostering an inclusive organisation where people can be themselves and everyone has a sense of belonging. We want our teams to be diverse at every level, reflecting the communities we design for. As designers, we will create spaces for all that promote equity, wellbeing and participation within the built environment. We actively encourage people from a variety of backgrounds with different skills, professional and life experiences, to join us and help us to achieve our aspirations. We also welcome applications from candidates who wish to work flexibly. BDP also operates a hybrid working policy. BDP is an equal opportunities employer No agency or third-party applications please.
Job Title: Corporate Outreach Executive – Serviced Accommodation Location: Remote / Flexible Salary: Base + Commission (Negotiable based on experience) Job Type: Part-Time / Full-Time (Flexible Hours) About Us: We are a growing property business that specialises in providing high-quality serviced accommodation for contractors, relocations, and business stays across the UK. We’re looking for a confident, motivated individual to help us reach more companies that may need short- or medium-term housing for their staff. Role Overview: You’ll be responsible for reaching out to companies (via phone, email, and LinkedIn) to introduce our accommodation services and identify potential clients in need of housing for their teams. You don’t need a property background—just confidence on the phone, great communication skills, and a proactive attitude. Key Responsibilities: Contact companies (construction, engineering, healthcare, etc.) to introduce our services Build relationships with HR departments, project managers, and office teams Maintain a simple CRM or call log to track outreach Follow up with interested businesses and pass leads to the management team Support inbound enquiries from businesses where needed Ideal Candidate: Confident speaking to new people over the phone Well-spoken and professional communication style Self-motivated and organised Sales or customer service experience is a plus but not essential Can work independently and manage their own time Perks: Work from anywhere, flexible hours Commission bonus for every converted lead Opportunity to grow with the company To Apply: Send your CV and a short message explaining why you’d be great for this role.
St. John’s Tavern is a much-loved bar and restaurant in Archway, North London. Since opening in 1998, we have built a loyal following for our food, rooted in seasonal British and regional European cooking. Named one of London’s 50 best gastropubs by the Evening Standard, we are proud of our heritage and excited for what comes next. Our building includes three kitchens. One serves the bar, another is the open wood-fired grill in the dining room and the third supports private events and regular supper clubs. Our inspiration comes from the generous dining traditions of Europe, including chop houses, brasseries, trattoria and comedores. We aim to provide outstanding food at honest prices in a warm and welcoming local setting. We pride ourselves on maintaining a highly organised, clean, and collaborative kitchen, where consistency and quality are everything. We’re now looking for a talented Chef de Partie to join our close-knit team and grow with us. Role Overview: As Chef de Partie, you’ll be responsible for running your own section with skill and care, supporting the Head Chef and Sous Chef in delivering a smooth, efficient service. You’ll have the opportunity to work closely with fire and flame, particularly on the charcoal grill, and bring Southern European flavours to life. Key Responsibilities: Prepare and execute dishes to a high standard, especially those cooked over the charcoal grill Maintain a clean and organised section at all times Ensure consistency, portion control, and quality throughout service Work collaboratively with the team to ensure smooth kitchen operations Follow health & safety and food hygiene standards meticulously Assist in training and supporting junior chefs when needed Take pride in your work and contribute to a positive kitchen culture About You: Previous experience as a Chef de Partie or strong experience as a Commis ready to step up A real passion for Southern European cuisine and open-fire cooking Strong attention to detail and organisational skills Calm under pressure with a proactive attitude Team player with good communication skills Reliable, punctual, and eager to learn and grow with the team What We Offer: A supportive and professional kitchen environment Opportunity to work with high-quality produce and a seasonal, evolving menu Competitive pay and tips Staff meals and discounts Career development and growth opportunities within a passionate team
Sous Chef – New Opening Location: Canal at Taxi House Hotel, Westbourne Park Salary: £40,000 per annum Schedule: Full-Time Opening: June 2025 From the team behind Crispin and Bistro Freddie comes Canal – a new waterside restaurant opening this summer at Taxi House Hotel, overlooking the Grand Union Canal. A space where thoughtful food meets natural wines, music, and community – complete with a sun-soaked terrace and a floating DJ barge setting the tone. We’re building a tight-knit, passionate kitchen team focused on seasonal cooking, quality produce, and genuine hospitality. This is a rare opportunity to shape a kitchen from the ground up and be part of something truly creative and community-driven. The Role As Sous Chef, you'll be a key part of our leadership team, working closely with the Head Chef to bring Canal’s food philosophy to life. You’ll take charge of day-to-day kitchen operations, mentor junior chefs, and help develop a menu rooted in seasonality, sustainability, and flavour. You will: Support the Head Chef in all aspects of kitchen leadership Lead service and ensure consistency, pace, and quality across every dish Help design and develop seasonal menus and daily specials Be a hands-on leader, training and mentoring chefs at all levels Maintain strong supplier relationships and ensure the best produce is always on the pass Oversee stock control, GP targets, and kitchen organisation Uphold the highest standards of cleanliness, food safety, and compliance Be a creative, dependable presence in the kitchen, contributing to the culture and vision of the site You bring: Solid experience as a Sous Chef or strong Junior Sous in a respected, quality-driven kitchen A passion for seasonal produce and well-executed, thoughtful food Calm, focused leadership with the ability to inspire and develop a team A collaborative mindset – you enjoy being part of a creative, supportive environment A strong grasp of kitchen operations, from prep systems to GP management A desire to grow with a forward-thinking restaurant group and help shape its next chapter What’s in it for you: £40,000 per year, paid monthly Full-time role with a fair and balanced rota A chance to be part of a high-profile new opening with creative freedom and support Work in a beautiful waterside setting with a unique daytime and evening dynamic Be part of a growing hospitality group with a proven track record and plans for future sites Team meals on every shift 50% off dining at all HAM Restaurant locations 20% off wine retail Real opportunities for progression, development, and involvement in menu creation Whether you’re a seasoned Sous looking for a new challenge or a talented Senior CDP or Junior Sous ready to step up, Canal offers a fresh canvas and a supportive, ambitious environment. Come and help us create something special on the banks of the Grand Union Canal.
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
From the team behind Crispin and Bistro Freddie comes Canal – a vibrant new waterside restaurant opening this summer within Taxi House Hotel along the Grand Union Canal. With thoughtful food, natural wines, and a sun-soaked terrace soundtracked by a floating DJ barge, Canal brings together great cooking, music, and community. We’re building a passionate and talented kitchen team who care deeply about seasonal ingredients, proper technique, and creating memorable experiences for our guests. Whether you’re experienced or looking for your next step, this is your opportunity to grow in a kitchen that values creativity, care, and collaboration. The Role As Chef de Partie, you'll play a vital role in the success of our kitchen. Working closely with our Head Chef and sous chefs, you'll be responsible for your section – bringing confidence, attention to detail, and consistency to every plate. You will: - Run a section during service with precision and pride - Prepare seasonal dishes using top-quality ingredients from trusted suppliers - Uphold high standards of cleanliness, organisation, and mise en place - Support smooth service and communication across the kitchen team - Take ownership of prep and stock levels for your section - Bring energy and passion to every shift, contributing to a positive team culture - Help train and support junior chefs ** You bring:** - Experience working in quality restaurants, ideally as a CDP or strong Commis - A love for good food, seasonal produce, and well-executed dishes - Confidence running a section and staying calm under pressure - A collaborative, respectful attitude and great communication skills - A desire to grow and develop within a creative, supportive team - Strong understanding of kitchen hygiene and food safety standards What’s in it for you: - £15–£17 per hour, depending on experience - A full-time role with a fair and balanced rota - Team meals every shift - Work in a stunning, brand-new canal-side restaurant - Be part of a creative, growing hospitality group with a strong track record - 50% off dining across all HAM Restaurant locations - 20% off wine retail - Opportunities for growth, training, and development Whether you're looking to build your skills or bring experience to an exciting new kitchen, Canal offers a chance to be part of something special from day one. Join us and help create thoughtful, seasonal food in one of London’s most exciting new spaces. ** We’d love to hear from you**
Join Our Team as Restaurant Manager – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Restaurant Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As Restaurant Manager, you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Restaurant Manager who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.
Job Title: Marketing Development Manager Company: BETA CAPITAL MANAGEMENT (UK) LIMITED Location: Unit 228 Spaces Oxford Street, Mappin House, 4 Winsley Street, London, England, W1W 8HF Salary: £39,000 per annum Job Type: Full-Time About Us: BETA CAPITAL MANAGEMENT (UK) LIMITED is a dynamic and innovative company specializing in financial management services. As we continue to expand our operations, we are looking for a talented and motivated Marketing Development Manager to join our team. Job Description: The Marketing Development Manager will be responsible for driving marketing strategies to promote BETA CAPITAL MANAGEMENT's brand and services, enhancing customer engagement, and growing the client base. The successful candidate will work closely with the senior management team to develop and execute marketing campaigns, manage digital marketing activities, and ensure the company’s brand is consistent across all platforms. Key Responsibilities: Develop and implement comprehensive marketing strategies. Lead market research initiatives to identify new opportunities and customer needs. Manage digital marketing channels, including social media, email marketing, and SEO. Collaborate with internal teams to create compelling content and promotional materials. Monitor and analyze marketing campaign performance to ensure effectiveness and ROI. Build and maintain relationships with key stakeholders, clients, and partners. Stay up-to-date with industry trends and competitor activities. Requirements: Bachelor's degree in Marketing, Business, or a related field. At least 3 years of experience in marketing, preferably in the financial services sector. Strong knowledge of digital marketing platforms, tools, and trends. Excellent written and verbal communication skills. Ability to work under pressure and meet deadlines. Strong analytical and problem-solving abilities. Benefits: Competitive salary of £39,000 per annum. Opportunity for career growth and development. Supportive and collaborative work environment. Company pension plan. Annual leave and additional benefits.
Job Title: Chef Vacant: 2 positions Salary: £39,000.00 per annum Hours Per Week: 37.5 hours Job Description: The Chef will specialise in preparing curries, Kebabs. snacks, and desserts inspired by both traditional and modern Bangladeshi cuisine. The ideal candidate will have a deep understanding of Bangladeshi cooking techniques, ingredients, and flavours, including traditional street food preparation. Entry Requirements: Minimum requirement: GCSEs/S or equivalent academic qualification. Additional qualifications and/or relevant experience will also be considered. Previous experience in a similar role is preferred. Responsibilities: Develop and execute a menu that highlights traditional Bangladeshi dishes, using high-quality ingredients, including imported Bangladeshi products. Oversee all kitchen operations, ensuring compliance with health and safety regulations while maintaining a clean and organised environment. Train and mentor junior kitchen staff. Manage inventory, order supplies, monitor food costs, and minimise waste. Collaborate with the management team to create seasonal menus and craft daily specials. Ensure the highest standards of quality and presentation in every dish. Stay up-to-date with culinary trends and incorporate new techniques. Handle customer feedback professionally and collaborate closely with front-of-house staff to ensure a seamless dining experience. Participate in food and wine pairing events while maintaining a positive and professional attitude.
Location: Highbury & Islington, London Hours: 20-30 hours/week, 4 days/week (flexible) About the Role: Rishi, a serial entrepreneur involved in multiple businesses including care homes, film production, and an LGBT charity, is seeking a proactive and highly organised Executive Assistant. This role is perfect for someone who enjoys variety, excels at written communication, financial management, operational oversight, and can anticipate the needs of a busy executive across diverse sectors. The role requires working at least a few days per week from the company's office in Highbury & Islington. Key Responsibilities: Organise and prioritise emails and respond on behalf of Rishi when required. Financial management including checking invoices, paying bills, managing payroll, and overseeing bank financial reporting. Prepare agendas, briefings, and documents for meetings across multiple business areas. Assist with travel arrangements and expense management. Manage and coordinate calendar scheduling and meeting arrangements. Ensure efficient communication internally and externally. Provide general administrative support and handle special projects across varied interests, including care homes, film production, and charity events. Who You Are: Experienced as an EA or PA to senior executives, ideally CEOs or founders. Highly organised with strong attention to detail. Excellent written and verbal communication skills. Able to manage multiple priorities efficiently and effectively. Self-starter who enjoys taking initiative and can work independently. Comfortable working in a dynamic and flexible environment, managing diverse projects and interests. Experienced or comfortable with financial management tasks and operational oversight. Benefits: Flexible working hours Friendly and collaborative office environment Opportunity to engage directly with senior leadership If you are looking for an engaging, flexible, and impactful role supporting a dynamic entrepreneur involved in exciting and meaningful projects, we'd love to hear from you.
We’re looking for a charismatic and talented Senior waiter/waitress to join the team at Crispin. Crispin is a neighbourhood restaurant, between the city and Spitalfields, East London. We bring inventive, ingredient led dishes with a bright, buzzy and slick service. Our team are fun, inclusive and reputable; general manager Alessandra Pertusati and Lewis de Haas, executive chef, work with the team to deliver an exceptional guest experience. The role You'll have a passion for great food and wine, have several years experience in Front Of House, be highly organised and demonstrate a natural flair for customer service. Confidence to smoothly handle a busy service is key. The requirements - Generous, kind and dedicated human being - A passion for delivering an exceptional guest experience and a hunger to learn - Previous experience in a similar high end restaurant - Wine interest required; wine knowledge desired - Previous bar experience appreciated The benefits Full time position, 2 days off, including Sundays. The candidate can expect: - Up to £16 per hour, inclusive of service charge - Personal development plans - The opportunity to be yourself within an open, supportive environment - Free induction meal for 2 on arrival - 20% off retail wine price - Fairly managed rotas for balance - Opportunity to work with our wider teams at internal and external events with some seriously well-known brands, alongside other restaurants, collaborations, food fairs and weddings
About Us Total Task Consultancy delivers premium security, facilities management, and concierge services to high-net-worth individuals, households, private companies, public sector organisations and NGOs throughout the UK. The Role We are seeking a motivated Sales Executive to join our team on a contract basis. This flexible arrangement offers the opportunity to represent our premium services while maintaining independence. Key Responsibilities • Develop new business opportunities through networking and lead generation • Represent Total Task Consultancy at client meetings and industry events • Create tailored proposals that address specific client requirements • Build and nurture relationships with potential and existing clients • Work closely with our operations team to ensure seamless service delivery • Provide regular updates on sales activities and market insights Requirements • Proven sales experience, preferably in security, facilities management or related services • Strong networking abilities and excellent communication skills • Self-motivated with a results-driven approach • Professional demeanour and presentation • Knowledge of the UK security or facilities management sector (desirable) • Valid UK driving licence Contract Details • Initial 6-month contract with potential for extension or permanent position • Competitive day rate plus performance-based incentives • Flexible working hours with minimum commitment of 3 days per week • Equipment and resources provided • Regular support from our in-house team To discuss this opportunity further, please send your CV and a brief introduction. Total Task Consultancy values diversity and welcomes applications from all qualified individuals.
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
We are seeking an experienced and dynamic FOH Catering Manager to oversee and manage the live event execution of our prestigious wedding and event catering services. This role is crucial to ensuring that every event runs smoothly, with a focus on exceptional service, client satisfaction, and attention to detail. The ideal candidate will possess a strong background in hospitality and guest services, demonstrating exceptional leadership and time management skills. You will manage a team of front-of-house staff, coordinate with chefs and other event teams, and maintain high standards of service delivery, all while ensuring that the clients' vision for their special day is brought to life. Responsibilities: - Oversee and manage the front-of-house operations during live events, ensuring all service runs smoothly, from guest arrival to event close. - Coordinate with event coordinators, chefs, and the back-of-house team to ensure the event’s logistics are perfectly executed. - Manage guest service, ensuring the highest standards of hospitality are maintained throughout the event. - Lead, train, and motivate front-of-house staff, ensuring they are well-prepared, confident, and knowledgeable. - Assign roles and manage the daily workflow of waiters, bar staff and other event staff. - Troubleshoot and resolve any on-site issues or customer concerns promptly and efficiently. - Act as the main point of contact for clients on the event day, ensuring their needs are met and expectations are exceeded. - Ensure all client-specific requests, dietary requirements, and special considerations are handled with precision. - Oversee the setup of the front of house area and manage the tear down and post event logistics - Assist with the event flow and ensure the guest journeys are well thought through - Oversee the furniture layouts and table layups - Conduct post-event evaluations to gather feedback for continuous improvement. Experience: - Proven experience in a FOH management role, preferably within catering, hospitality, or event management. - Strong background in guest services with a focus on customer satisfaction. - Experience managing the operations of high-end or luxury weddings, events, or functions is highly desirable. - Strong understanding of event logistics, service standards, and the ability to anticipate client needs. - Excellent leadership and team management skills. - Exceptional communication skills, with the ability to interact with clients, vendors, and team members. - Attention to detail and a commitment to delivering flawless service. - Time management proficiency to meet deadlines in a fast-paced environment. Why join us? Competitive Salary Flexible Schedule: As a freelance role, you have the flexibility to manage your time and take on as many or as few events as your schedule allows. Career Growth: Be part of a growing company with opportunities for advancement. Collaborative Environment: Work with a passionate and supportive team in some of the country’s finest venues Creative and Exciting Events: Get involved in a variety of weddings and events, contributing to making someone's big day truly special. Company pension If you are passionate about creating memorable experiences through exceptional event management, we encourage you to apply for this exciting opportunity. Driving license and travel is essential! Job Types: Full-time, Permanent, Freelance Pay: Freelance Day Rates ranging from £200-£300 a day Additional pay: Performance bonus Tips Benefits: Company pension Food on shift Schedule: Flexitime Holidays Overtime Weekend availability Experience: Event Management: 1 year (preferred) Licence/Certification: Driving Licence (required) Personal Licence (preferred) Willingness to travel: 50% (required) Work Location: In person Expected start date: 01/04/2025
Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person
Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.