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Resident Liaison Officer - Social Housing Planned Works. We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Hatfield. It will be your responsibility to d

Trainee Resident Liaison Officer / Customer Care Officer. We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. You will shadow an experienced RLO learning on the job, ac

Resident Liaison Officer - Social Housing Planned Works Based in Hatfield Full time, permanent £30-35k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Hatfield. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: • Working on planned maintenance projects, • Decent Homes programme experience, • Full clean driving licence with own vehicle, • Pre-entry visits and company inductions, • Collect tenancy agreement/approval forms, • Visiting tenants in their homes and advising them on when and what work is being carried out, • Act as the main point of contact and deal with any problems/queries that the tenant may have, • Contacting neighbourhood housing associations and establishing working...

TDS is a leading profit‑for‑purpose organisation in the UK’s private rented and new‑build housing sectors, protecting 2 million tenancy deposits worth £2.6bn and resolving 33,000 disputes each year. We also operate the New Homes Ombudsman Service, helping to resolve disputes between new‑build homebuyers and developers. Our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology‑enabled services and reinvest surpluses to deliver social impact and support two charitable foundations. We are now seeking a Chief People Officer to lead our People functions across the Group. Reporting to the Group CEO, you will shape and deliver a Group‑wide People & Culture Strategy, champion an inclusive and high‑performance culture, and ensure TDS attracts, develops and supports exceptional people. Key responsibilities Developing and delivering a Group‑wide People & Culture Strategy aligned to organisational values, mission and long‑term strategic goals. Leading organisational development, cultural transformation and employee experience initiatives that strengthen collaboration, engagement and leadership capability across TDS. Championing a positive, inclusive and high‑performance culture rooted in fairness, customer focus and continuous improvement. Leading the Group’s DEI strategy, ensuring equality, representation and inclusive practice at every level. Overseeing HR policy, workforce planning, organisational design, employment relations and compliance across all jurisdictions in which TDS operates. Designing and embedding Group‑wide talent, learning, development and performance frameworks that support capability‑building and succession planning. Overseeing reward, benefits and wellbeing strategies that promote fairness, competitiveness and colleague engagement. Leading and developing our People team, ensuring a modern, data‑driven and business‑partnering approach. Qualifications You will be a senior People leader with experience in complex, multi‑site, values‑led organisation with a strong track record in strategic HR leadership, organisational development and culture change. You will bring expert knowledge of UK employment law, DEI, talent development and HR best practice, along with inclusive, people‑centred leadership and strong alignment to TDS values and social purpose. About this opportunity This is a great opportunity to shape the culture, capability and colleague experience of a successful, socially‑purposed organisation making a meaningful difference to millions of renters, new homeowners and property professionals across the UK. Diversity and inclusion TDS is committed to being a diverse, inclusive organisation and welcomes applications from all backgrounds. #J-18808-Ljbffr

Our client in Devon is looking for an experiencedSenior Housing Standards / Housing Enforcement Officerto support the private sector housing and enforcement function.

The Senior Resident Liaison Officer (SRLO) acts as the key point of contact between residents, contractors, and housing providers during planned works, refurbishment, or regeneration programmes. Lead and manage a team of Resident Liaison Officers (RLOs), providing guidance, support, and supervision.

Senior Resident Liaison Officer. The Senior Resident Liaison Officer (SRLO) acts as the key point of contact between residents, contractors, and housing providers during planned works, refurbishment, or regeneration programmes. Lead and manage a team of Resident Liaison Officers (RLOs), providing gu

Trainee Resident Liaison Officer / Customer Care Officer. We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. You will be part of a team who carry out planned refurbishm

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

Resident Liaison Officer - Social Housing Planned Works Based in Hatfield Full time, permanent £30-35k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Hatfield. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outYou will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg from (phone number removed) for more information

Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent £24,000 - £26,000 per annum plus car allowance and mileage Role will be based in North West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and worksPrevious Experience and Qualifications: Previous customer service experience Excellent organisational skills Excellent communication skills Ability to work to tight deadlines Ability to work remotely as well as part of a team Professional attitude and approach to work Ability to competently operate MS office (Word & Excel) Current and Valid UK driving license Self-starter and highly motivatedIf you are interested please apply online now, or call Meg on (phone number removed) for more information

The Welfare & Safeguarding Officer (WFO) is responsible for promoting the safety, wellbeing, and dignity of all residents within the accommodation setting. The role focuses on safeguarding vulnerable adults and children, identifying welfare needs, responding to safeguarding concerns, and working collaboratively with internal teams and external statutory agencies to ensure residents receive appropriate support. The WFO will ensure all safeguarding procedures are followed in line with UK legislation, Home Office contractual requirements, and organisational safeguarding policies. The role requires proactive welfare monitoring, accurate record keeping, and effective escalation of safeguarding concerns. Key Responsibilities – Safeguarding & Protection • Identify, respond to, and report safeguarding concerns involving children, vulnerable adults, and adults at risk. • Ensure safeguarding concerns are recorded promptly and escalated in accordance with organisational safeguarding procedures. • Complete safeguarding referrals to relevant agencies including Local Authority Safeguarding Teams, Multi‑Agency Safeguarding Hubs (MASH), Social Services, and Police where required. • Work in accordance with statutory safeguarding frameworks including the Care Act 2014, Children Act 1989 & 2004, Working Together to Safeguard Children, and the Modern Slavery Act 2015. • Participate in safeguarding strategy meetings and case discussions where required. Risk Identification & Management • Monitor residents using risk assessment frameworks including RAG (Red‑Amber‑Green) risk rating systems. • Escalate high‑risk cases to the Safeguarding Manager or relevant safeguarding leads. • Support the development and implementation of individual risk management plans for vulnerable residents. Incident Management • Respond to welfare incidents and safeguarding concerns occurring on site. • Complete Incident Reports (IRs) and ensure all incidents are documented accurately. • Liaise with site management and security teams during incidents. • Ensure appropriate follow‑up action is taken after incidents occur. Multi‑Agency Working • Develop effective working relationships with external stakeholders including Local Authority Safeguarding Teams, NHS services, Police, Social Workers, and charities. • Attend professional meetings where residents require coordinated support. Resident Engagement • Build positive and professional relationships with residents to encourage trust and engagement. • Provide guidance on accommodation rules, expectations, and support services available. • Support residents in understanding safeguarding and reporting concerns. Record Keeping & Compliance • Maintain accurate and confidential records relating to welfare checks, safeguarding concerns, and incidents. • Ensure records comply with UK GDPR and the Data Protection Act 2018. • Contribute to safeguarding audits, inspections, and compliance reviews. What We Offer * Company car provided and petrol card provided * 28 days holiday (inclusive of bank holidays) * Flexible scheduling: choose your own 5 consecutive workdays * 42.5 hours/week between 8am–9pm * Training provided to support your success What We’re Looking For * Extensive experience in welfare, safeguarding, housing, or support work * Full UK driving licence * Full-time availability * Strong communication skills and an empathetic approach * Ability to work independently and manage a dynamic caseload If you are interested, please apply asap with your cover letter and CV, please highlight all the relevant safeguarding experience you have

You will play an important role in regulating Houses in Multiple Occupation (HMOs), investigating housing complaints, and helping maintain safe and compliant housing across the borough. Private Sector Housing Officer. This role is key in supporting the council’s work within the private rented sect

The Housing Officer is part of a multi-disciplinary team, including Anti-Social Behaviour Officers and Estates Officers who work collectively at both an individual and Neighbourhood level to provide a good quality housing management services that meets the needs of our tenants. Responsible for the t

About the Role: HMO Housing and Support Officer. Responsibilities: HMO Housing and Support Officer. HMO Housing and Support Officer.

Assessing housing needs and providing tailored advice to help clients sustain existing accommodation or secure alternative housing. Working closely with housing associations, private landlords and letting agents to maximise housing options for clients. Strong knowledge of homelessness legislation, p

We are looking to recruit a highly motivated Supported Housing and Welfare Rights Officer to our Housing and Welfare Rights Team based in Stockport. The Supported Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support offering sup

Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Lincolnshire. We are seeking a Housing Sup

We are currently recruiting for a proactive Housing Officer with experience in housing and property matters on behalf of our client based in Medway. Inspect homes to identify hazards and ensure compliance with housing standards. Take enforcement action where necessary to ensure safe, compliant housi

Small Works and Disabled Adaptations Officer - IpswichSmall Works and Disabled Adaptations Officer£16,023. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing. Orwell Housing Association Limited collects and processes personal data in accordance with applicable da

Experience working within a housing officer, tenancy management or supported housing role. Marks Consulting Partners are currently looking for a Tenancy & Housing Officer to work with one of our Housing Association clients in London. Providing advice on housing options, rights and welfare benefi

An exciting opportunity has arisen for a Housing Officer to join a forward-thinking and community-focused organisation. The successful candidate will play a key role in delivering a high-quality housing management service, supporting tenants to maintain safe, sustainable homes and thriving neighbour

We are currently seeking an experienced Homelessness & Housing Solutions Officer to join a busy local authority housing team on a short-term interim basis. Homelessness & Housing Solutions Officer. Homelessness & Housing Solutions roles within a UK local authority or similar statutory environment.

We are seeking a Housing Officer to deliver high-quality tenancy management services to residents across JRHT properties.

Are you passionate about making communities safer and supporting those affected by anti-social behaviour? Southern Housing is seeking a dedicated.

A place to create moments that matterLocation: East, Hybrid with travelSalary: £44,736 per annumContract: Permanent, 35 hours per week, MondayFridayThousands of families rely on us for a safe, affordable home and as the housing crisis deepens, our work matters more than ever.

We're Hiring: Asset Management Officer! Help us improve homes, support investment plans & drive West Kent's journey to EPC C and Net Zero. Do you want a role with purpose?Enjoy working with people, solving problems and helping shape better homes?Join us as our Asset Management Officer and

We are currently seeking an experienced Homelessness & Housing Solutions Officer to join a busy local authority housing team on a short-term interim basis. Homelessness & Housing Solutions Officer. Homelessness & Housing Solutions roles within a UK local authority or similar statutory environment.

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team on The Isle of Wight, Whitmore Court, to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Deliver an effective customer focused housing man

Were looking for a New Business Development Support Officer to join our Development & Regeneration team on a part time basis (22.

Job Title: Private Sector Housing Officer Location: Telford, UK (Hybrid 3 Days Onsite / 2 Days Remote) Contract: 3 Months Contract We are seeking an experienced Private Sector Housing Officer / Compliance Officer to support housing standards and enforcement activities within the private rented secto

Housing Decarbonisation Officer (Fixed Term). April 2026 The successful applicant will be responsible for delivering the Council s Housing Decarbonisation workstream of the Climate Emergency Action Plan. The Housing Decarbonisation workstream includes:.

We are currently looking for a motivated and empathetic Housing Casework Officers to become valuable members of our statutory homelessness team. If you are passionate about helping citizens in housing need and are dedicated to ensuring universal access to stable housing, we encourage you to apply. H

A leading welfare service organization based in Warrington is looking for a Resident Welfare Officer to assist vulnerable individuals in transitioning to stable housing. Candidates should have experience in housing or welfare services, excellent communication skills, and a full UK driving license.

A recruitment agency is seeking a Housing Officer for a full-time temporary role in Rugby, United Kingdom.

A local government authority is seeking a Housing Options Officer to deliver high-quality housing services in Greater London. The role requires a specialist with expertise in social housing and the Housing Act 1996. Responsibilities include managing a caseload, conducting interviews, and promoting h

As a Regional Housing Officer, you’ll play a vital role in helping us provide safe, secure and well‑managed homes for the people we support. Ability to use housing databases (Open Housing or similar) and produce clear reports. Position: Regional Housing Officer.

Proven experience working as a Housing Officer, Tenancy Officer, or Neighbourhood Officer. An excellent opportunity has arisen for an experienced Housing Officer to join the Strategic Housing – Housing Management team on an agency basis. Strong knowledge of housing legislation and tenancy manageme

A local council in the United Kingdom is seeking a proactive Garage Officer to manage garage sites across the borough.

A local government authority in Greater London is seeking a Systems Training Officer to design and deliver comprehensive training programs for staff using NEC Housing. The role emphasizes improving system usage and data quality within housing services. Candidates should have training experience in l

We have an exciting opportunity for a successful candidate to join Torbay Council’s Housing Standards and Environmental Protection team as an Environmental Health Officer/Housing Specialist (Housing Standards Supervisor). Environmental Health Officer/Housing Specialist (Housing Standards Superviso

A local authority housing service is seeking an experienced Allocations Officer to assess housing applications in line with Part VI legislation. If you have significant experience in housing register applications and a strong understanding of housing allocations, we encourage you to apply.

I'm currently recruiting for an experienced Supported Housing Officer on behalf of a housing provider delivering frontline support to vulnerable adults in the community. Provide housing‑related support to vulnerable residents to help sustain tenancies. Proven experience in supported housing, float

Supervise lower grade officers, provide specialist advice to and oversee the work of lower grade officers, including 1-2-1s and check-ins providing appropriate training and mentoring. Inspect dwellings and houses in multiple occupation in accordance with current legislation including, but not limite

IMH Recruitment are seeking an experienced Housing Benefit Subsidy Officer for our client in Warrington, WA1. Previous experience in Housing Benefit Subsidy (essential). You will support the preparation and submission of Housing Benefit subsidy claims, ensuring all data is accurate and compliant wit

Housing Solutions plays a pivotal role in preventing homelessness and ensuring that all citizens in housing need or crisis receive the assistance they require. We are currently looking for a motivated and empathetic Housing Casework Officers to become valuable members of our statutory homelessness t

A local council in Greater London is seeking two Licensed Property ASB Officers to join its team. The role involves investigating and resolving ASB and crime complaints in the private housing sector.