Are you a business? Hire business support officer candidates in United Kingdom
Key Responsibilities: Platform Operations & Optimization: Support the operation of our real estate resource platform, ensuring seamless user experience, troubleshooting issues, and enhancing platform functionality. Cross-functional Collaboration: Coordinate with marketing and IT teams to improve platform usability, address client needs, and contribute to product development. Market Data Analysis: Analyze real estate market data, trends, and customer feedback to generate insights that drive strategic decision-making and business growth. Business Strategy Development: Work closely with the management team to formulate and implement new business strategies based on data-driven insights. Process Improvement: Identify areas for operational improvements and implement best practices to enhance efficiency and business performance. Client Relationship Management: Build and maintain strong relationships with clients, providing support and guidance in utilizing our platform to maximize their real estate operations. Qualifications & Skills: Bachelor's or Master's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Experience in business development, client relationship management, or strategic consulting, preferably in real estate or technology sectors. Strong analytical skills, with the ability to interpret market trends and translate data insights into actionable strategies. Proficiency in data analysis tools and CRM software, as well as Microsoft Office (Excel, PowerPoint, Word). Ability to manage and optimize platform operations, with experience in SaaS or online platforms being an advantage. Excellent communication and problem-solving skills, with a proactive and results-driven approach. Fluency in English and Mandarin (preferred) to effectively support a diverse client base.
Summary: The Business Support Officer will provide administrative and operational support to enhance the efficiency of business operations, assist teams with problem-solving, and ensure seamless communication between departments and clients. Key Tasks: • Coordinate and support daily business operations, ensuring timely completion of tasks. • Serve as a central point of contact for teams and clients, addressing inquiries and resolving issues. • Analyze operational data to identify process improvements and optimize workflows. • Prepare and maintain accurate records, reports, and documentation. • Travel to operational sites as needed to provide on-ground support and address challenges. Qualifications: • Relevant qualification with a minimum of 1 year of experience in an administrative or operational role. • Excellent verbal and written communication skills in English. • Strong organizational and problem-solving abilities. • Proficiency in Microsoft Office Suite and familiarity with business management tools. • A full and valid UK driving license (required for travel to operational sites). Salary Range: £31,960 - £39,000
Position Overview: We are seeking a proactive and ambitious Business Intern to support a senior executive and investor with their day-to-day life planning and business operations. This is an unpaid voluntary role offering a unique opportunity for someone hungry to gain experience in social media management, public relations, executive support, and start-up operations. You will receive a strong reference and mentorship, with the potential to run future companies and projects upon the success of the person you are working for. This position requires someone based in London, as occasional travel will be needed for social media shoots and on-the-day support as a runner. Key Responsibilities: Social Media Management: Create, manage, and maintain TikTok and YouTube accounts, including setting up accounts using the executive's mobile number. Schedule and oversee the posting of content to maintain consistency and engagement. Stay up to date on social media trends to optimize performance and audience growth. Executive Personal Assistance: Handle administrative tasks such as scheduling appointments, managing calendars, and booking travel. Apply for job opportunities on behalf of the senior executive and other non-executive directors as required. Log in and complete modules for the executive’s personal trainer qualification course. Start-Up Support: Schedule calls with potential investors and partners as an appointment setter for a start-up project. Assist with follow-ups and organizing investment opportunities. Publicist Duties: Contact podcasts and media outlets to secure guest appearances for the executive and associated business influencers. Support on filming days by coordinating logistics and acting as a runner. Develop and maintain relationships with influencers while providing PA services as required. General Administrative Support: Provide organizational and administrative support to influencers and other stakeholders. Ensure smooth coordination and timely delivery of tasks. What We’re Looking For: Location: Must be based in London and able to travel for occasional shoots and in-person tasks. A proactive, self-starting attitude with a hunger to learn and grow. Strong organizational skills and the ability to manage multiple responsibilities. Excellent communication skills, both written and verbal. Familiarity with social media platforms and basic content management. Interest in entrepreneurship, start-up culture, and public relations. A willingness to dedicate a few hours a week and start immediately. What You’ll Gain: Hands-on experience in social media management, public relations, and start-up operations. The chance to work closely with a senior executive and investor, gaining insight into business leadership. A strong reference to support your future career endeavors. Mentorship and potential opportunities to lead projects or companies in the future. Additional Details: This is an unpaid voluntary position. Travel expenses for shoots and related activities may be covered where applicable. The role is remote but will require occasional in-person commitments in London. If you’re a driven and ambitious individual ready to kickstart your journey toward becoming a young CEO, we want to hear from you. This is an opportunity to learn, grow, and set the foundation for future success. Apply today and start ASAP!
Dearest Potentials ! We're in search for a happy go lucky individual who has a passion for leadership. A busy burger joint to say the least, in a special heart of London, Fulham ! We're looking for a working Restaurant Manager to work alongside a serious and highly trained team. Full support from supervisors and Head Office team. For you ; Scope to grow straight to Head Office and work alongside an amazing experienced support team to the whole Brand Network. Previous management experience is vital for this role. Minimum Level 2 required. Level 2 will be mandatory in the first quarter of the role. Clear verbal and written communication skills with a proactive attitude. Full training with our Store Operation Team. Benefits: Competitive pay Bonus schemes Fun working atmosphere Free Amigos <3 If you feel like this opportunity is right for you please apply! All the best!
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Business Development Executive – Luxury Chauffeur Services Richmond, London, UK | Full-Time | Salary £34,000 - £40,000 per annum. About Us EG Chauffeurs is an award-winning chauffeur company based in London, serving HNWIs, corporate executives, private jet operators, and VIP clients across the UK. Recognised as the Best Chauffeur Company for four consecutive years (2021–2024) by the World Luxury Travel Awards, and rated excellent on Trustpilot, we pride ourselves on delivering excellence, discretion, and world-class service. As we continue to grow, we are seeking a highly motivated Business Development Executive to join our team and drive sales, build relationships, and expand our corporate and VIP client base. This is an exciting opportunity for a professional with proven track records in sales and customer service looking to develop career growth by working closely with the senior team. Your Role; As a Business Development Executive, you will be key in identifying new business opportunities, building strong client relationships, and driving revenue growth. You will focus on corporate partnerships, high-net-worth individuals, travel agencies, private jet companies, executive assistants, TMC, DMC, London hotels and industry partners who require premium chauffeur services. Duties & Key Responsibilities: - Promote our services by identifying and engaging potential corporate and VIP clients, DMCs, London hotels, private jet operators, or brokers. - Develop and nurture long-term relationships with executive assistants, PAs, travel agents, and luxury service providers in the UK and abroad. - Building strong connections with family offices, private jet companies, investment firms, and high-end travel agencies. - Represent the company at industry events, exhibitions, shows and conferences to build brand presence and attend networking events in London or abroad. - Manage inbound sales inquiries and proactively seek new business opportunities. - Work closely with marketing to execute targeted sales campaigns. - Maintain a strong understanding of industry trends and competitor offerings. - Achieve and exceed sales targets, contributing to the company’s continued success. - Reporting to the managing director or any other company superiors during your employment. What We’re Looking For: - Well-spoken individual and fluent in the English language. - Proven experience in business development or sales, ideally within luxury travel, hospitality, or corporate services. - Strong networking and relationship-building skills with decision-makers. - Excellent communication and negotiation skills - Self-motivated, results-driven, and able to work independently - A passion for luxury services and high-end client experiences Work Experience and Educational Background Work Experience: - Minimum two consecutive years of proven work experience in business development, sales, or client relationship management within the luxury chauffeur, corporate travel, or hospitality sector. Educational Background: - A degree in Business or Related Fields such as: - Bachelor of Business Administration (BBA) - Sales & Marketing - Luxury Brand Management - Hospitality & Tourism Management - Professional Certifications (Optional but Beneficial): - Chartered Institute of Marketing (CIM – UK) - Certified Business Development Professional (CBDP) - Luxury Sales & Relationship Management Courses. What We Offer: - Competitive salary based on experience - Discretionary yearly bonus based on your performance - All the tools, budget and support from the senior team for you to thrive at your job - Workplace pension scheme (this is optional) - Employment contract and paid holidays - Flexible working hours. Some days you can work remotely - Opportunity to work with an award-winning luxury brand - A dynamic and supportive team environment - Career growth opportunities in a fast-growing company - Fitness membership If you are a results-driven sales professional passionate about cars, luxury ground travel and customer service, we’d love to hear from you. Please note that only successful applicants will be contacted for an interview. No agents or recruitment agencies please.
Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person
Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
KTMS Realty Limited is a growing property management company based in Chigwell, England, with a focus on overseeing, operating, and maintaining residential and commercial properties. The company is expanding to meet the increasing demand in the property sector and is looking to hire an Office Manager to oversee daily operations, manage administrative tasks, and support the director in business activities. Key Responsibilities: • Administrative Support: Assist with the administrative duties related to leasing, tenant agreements, and other office functions. • Financial Management: Help track rent payments, assist in invoicing, and maintain accurate financial records using accounting software like Tally Prime and SAP. • Property Management Support: Coordinate property-related activities, including scheduling viewings, assisting with lease negotiations, and maintaining communication with tenants. • Legal Compliance & Documentation: Help ensure all properties comply with local housing laws and safety regulations. • Office Coordination: Assist in managing communications between the Director and the team, including scheduling, task management, and correspondence. • Audit & Reporting: Support audit processes by providing necessary documentation and assisting with financial reconciliations. Requirements: • Education: A Bachelor’s degree in Commerce or related field. • Experience: Proven experience in a similar role, with knowledge in financial record-keeping, budgeting, and office management. • Skills: Proficiency in MS Office. Strong organizational, administrative, and communication skills. • Multilingual: Multilingual skill is an added advantage. • Strong Organizational Skills: Proven ability to manage multiple projects, meet deadlines, and work independently in a fast-paced environment.
Salary: £28,000 - £38,000 per year Employment Type: Permanent, Full-time Location: Uxbridge Shift & Schedule: 8-hour shift, Monday to Friday Job Overview We are seeking an Experienced Sales Administrator to provide comprehensive support to our Practice. This role is integral in ensuring seamless coordination between sales, clients, and internal departments while maintaining high standards of accuracy, professionalism, and efficiency. As a Sales Administrator, you will be responsible for managing sales orders, maintaining client records, coordinating communication between stakeholders, and assisting in the preparation of sales reports. Your role will also involve handling inquiries, ensuring accurate data entry, and supporting the team in achieving sales targets. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities, along with proficiency in CRM systems, Microsoft Office 365, and business correspondence. You should be proactive, capable of managing multiple tasks simultaneously, and committed to delivering high-quality administrative support. liaise with different offices across the different jurisdictions. Key Responsibilities: 1. Ensure the accuracy and integrity of client records by consistently maintaining and updating sales data within the company's CRM system to guarantee smooth operational flow. 2. Foster strong collaboration with both internal teams and external stakeholders to facilitate the efficient coordination of sales processes, addressing inquiries and ensuring timely resolutions of issues. 3. Prepare and manage critical financial documents, including invoices, reports, and various other administrative paperwork, ensuring they are accurate, timely, and compliant with company standards. 4. Cultivate strong customer relationships by providing exceptional service, responding to client queries promptly, and addressing concerns in a professional and courteous manner. 5. Ensure strict adherence to company policies and industry standards when performing administrative duties, ensuring all actions meet compliance guidelines and internal regulations. 6. Effectively utilize Microsoft Office 365 and CRM software to manage workflow, organize data, and ensure that administrative functions are carried out in an efficient and timely manner. 7. Follow up on pending orders to ensure that all necessary processes are completed, and ensure clients receive their products or services on schedule without delays. 8. Provide comprehensive support to the sales team, ensuring that administrative tasks are completed efficiently and that sales operations continue smoothly without interruptions. 9. Continuously monitor and streamline sales processes, identifying areas for improvement and proactively addressing any challenges to enhance overall productivity and customer satisfaction. Requirements: • A Bachelor's degree in Business Administration, Management, Project Management, or a related field. An MSc in Management or MSc Management with Project Management is highly desirable. • At least 1-2 years of experience in a sales administration or similar administrative role. • Strong proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and CRM software; excellent written and verbal communication skills. • Knowledge of project management tools and methodologies is a plus. • Ability to build and maintain effective relationships with internal and external stakeholders. • Proactive, self-motivated, and able to manage multiple tasks in a dynamic environment. • Understanding of company policies, industry standards, and the importance of maintaining accurate and compliant records. This position offers a fantastic opportunity to advance your career in a supportive and engaging team environment. If you're looking for a role that offers both meaningful work and attractive benefits, we encourage you to apply. Visa sponsorship is available for eligible candidates to assist with relocation. If you are a driven and experienced professional eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing the potential of you joining our team.
About the job Citadines Trafalgar Square London is seeking a confident Front Office Manager to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Assistant Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Front Office Manager, you will be responsible for: Managing the day-to-day work of the Front Office Team, from customer service to administration Ensuring that the Team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Undertaking and overseeing Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensuring questions are answered and complaints are managed, seeking advice from senior management as necessary Ensuring best practice at all times and put forward ideas to management as to how standards, processes and procedures can be maintained and improved To be successful in the role of Front Office Manager, we require: Previous supervisory or managerial experience in a similar role Excellent guest engagements skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to lead and develop teams A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Front Office Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Department: Room Division Management Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
📢 We’re Hiring Commercial Cleaners! 🧼✨ Are you reliable, hardworking, and looking for a commercial cleaning job? Join our growing team today! 🔹 Position: Commercial Cleaner 🔹 Pay: Competitive hourly rates 🔹 Location: Various commercial sites (offices, gyms, schools, retail spaces & more) 🔹 Requirements: ✅ Experience in commercial cleaning (preferred but not required) ✅ Attention to detail & reliability ✅ Ability to work independently & as part of a team ✅ Right to work in the UK Why Join Us? ✔ Flexible working hours ✔ Supportive team environment ✔ Growth opportunities Let’s keep businesses clean together!
About the job This is a full time permanent position, based in either London, United Kingdom (TAL UK Corporate Office) or Levallois Perret, Paris, France (TAL France Corporate Office). Due to the nature of the role across Europe, language proficiency in English and French is required. Additional European languages are highly desirable. The Ascott Limited's business in Europe is evolving and we are looking for a cluster level Food & Beverage Director covering the scope of our cluster operations in Europe. Our portfolio has a majority of serviced apartments and we are increasing the number of full service hotels within our operation. We are seeking an individual that thrives under constant change, has a diverse and strong F&B background (Europe and or Globally required) and has knowledge and eye for the details but has evolved to a more influence/leader. You will report to the Regional General Manager, Operations Europe, part of the business operations management team (Area and City Managers), alongside the Operations Excellence team driving the evolution of our F&B Offering across various brands and 3-, 4- and 5- star segments. The Food & Beverage Director, Europe will be responsible for: Development and implementation of strategic plans for F&B Operations aligned to Ascott's global goals & objectives Propose and steer the evolution of F&B offerings to meet the diverse requirements of the groups brands and property market segments Provide functional support to Property Managers (our Hotel General Manager's and Residence Manager's) with their day-to-day F&B operations, with focus on high standards of service, quality and efficiency, pushing for best practice Mentor and support the development of a high-performing F&B team fostering a culture of continuous improvement, working with stakeholders on learning & development plans for F&B staff Support with budgets, forecasts and financial performance, guiding revenue growth and cost efficiency Ensure F&B operations have compliance with local regulations, health & safety standards and company policies Lead with exceptional guest experiences by maintaining high standards of food quality service Establish and maintain strong relationships with vendors and suppliers, support with contract negotiating (lead by Procurement) and ensuring quality and cost-effectiveness Collaborate with cluster and global departments including Brand & Marketing, Sales, Human Resources and Operations to ensure cohesive and integrated strategies. Contribute to F&B group committee lead with global HQ To be successful in the role of Food & Beverage Director, Europe, we require: A minimum of 3 years in senior F&B management roles, preferably within a multi-country or regional context Experience with multiple brand segments (3-star, 4-star, 5-star, lifestyle) is highly desirable Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or relevant certifications are a plus In-depth knowledge of the European F&B market, including trends, regulations, and consumer preferences Possesses a creative and innovative mindset with a demonstrated understanding of brand differentiation and positioning. Strong leadership, communication, and interpersonal skills that align to a global business with proven ability to support complex operations and drive performance Proficiency in English and French is required. Additional European languages are highly desirable Flexibility for frequent business travel across Europe Working with us (if you will be based in London) provides the following benefits to you: Genuine career opportunities within our business with valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme to support your wellbeing Employee Recognition Awards and company/team events Following the probation period, access to Private Medical Insurance and our Europe staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited UK Corporate Office is a management company/support office for The Ascott Limited’s portfolio in Europe. At , we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Required skills: POS Systems, Inventory Management, Training Experience, Fast-Paced Experience, Fluent in English, Food Safety, Microsoft Office, Fluent in French, Point of Sale, Social Media, Culinary Degree/Training, Training in Mixology, Temperature Control Discussed at venue Department: F&B Management About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Start date: ASAP Job Title: Telesales Executive (Cold Calling) Company: CarFinanced Location: Uxbridge office & work from home option Working Hours: Monday - Friday 9am-5pm (some weekends due to the nature of the work) Key Responsibilities: - Assisting the sales team with day-to-day tasks, especially during busy periods - Onboarding car dealerships across the UK via cold calling (40-50 calls per day) - Build and maintain robust relationships with car dealerships to ensure high levels of client satisfaction - Maintain a log of conversations with dealerships and track progress - Liaise closely with the Head of Dealerships to facilitate the closure of deals provided by onboarded dealerships - Conduct weekly conversations with onboarded dealerships to offer excellent customer service and support with finance deals Training will be provided Ready to take your telesales career to the next level? Apply now and be part of a fast-growing company making a real impact in the automotive finance industry!
We are looking for an ambitious , proactivfe enthusiastic individual to join our business , initially as an administrative assistant . There will be opportunities to learn and grow an develop into a broader role over time. Initially , the role will involve learning about our business , helping us to organise and run training courses and supporting both our staff and clients. Over a 3-5 year period , we expect this person to get involved in providing training , networking and ultimately own a portfolio of clients. We are looking for someone with medium term ambitions to stay with us and develop in the role. We work remotely on average 1-2 days per week , depending on the needs of our clients and the rest of the time are based in office space around London and the south east .
Office Manager/Receptionist – Private Family Office Located in the Mayfair area, our private family office provides an exceptional environment where professionalism and discretion are key. We are seeking an Office Manager/Receptionist to join our team on a 1-year contract to cover for maternity leave. As a key part of our operations, you will ensure the smooth running of our office while creating a positive experience for our team and visitors. This is a full-time, in-office position requiring your presence Monday to Friday, from 09:00 to 18:00, with flexibility to adjust hours as needed. Tasks and Responsibilities As the first point of contact for visitors, your responsibilities will be varied and essential to the daily functioning of the office. Key responsibilities include: Welcoming visitors into the office with professionalism and warmth. Handling incoming calls, emails, correspondence, and directing them appropriately and ensuring timely responses. Coordinating schedules, appointments, and meeting rooms, including preparing and setting up meeting spaces for visits and video conference calls. Managing the office space to ensure it remains tidy, organised, and presentable at all times. Overseeing and management of office supplies and inventory. Maintaining accurate records of office activities, supplier contracts, and administrative files. Overseeing office supplies inventory and placing orders as needed to maintain stock levels. Assisting in the organization and execution of office events, conferences, or special projects. Coordinating with building management for maintenance needs. Acting as a liaison between vendors, service providers, and the family office to ensure seamless operations. Required Skills and Knowledge To excel in this role, we expect a combination of organisational capabilities, clear communication, and a proactive approach to problem-solving. Familiarity with professional office environments is essential. The ideal candidate will possess: Proven experience in a similar Office Manager, Receptionist, or administrative role. Excellent interpersonal and communication skills, both written and verbal. Strong organizational skills with the ability to manage multiple priorities effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). A professional demeanour with a high level of discretion and confidentiality. Ability to work independently, take initiative, and adapt to changing priorities. Benefits We believe in creating a supportive and rewarding work environment that reflects the values of our family office. You can look forward to: A competitive salary aligned with market standards in London. A beautiful and convenient Mayfair office location with excellent transport links. Regular working hours (Monday to Friday, 09:00 to 18:00), with flexibility depending on business needs. A supportive and professional work culture that values mutual respect.
Introduction: We are a renowned multiservice 6-office law firm committed to achieving the best outcomes for our clients. Our lawyers specialise in criminal defence, family law, immigration and civil matters. We are a Legal 500 and Chambers & Partners recommended firm who are currently recruiting a Solicitor to join our Crime Team in our Leyton and Seven Kings offices. This role involves attending Courts and police stations across London and elsewhere as required by the needs of the business. The successful candidate must be prepared to conduct trials in the Magistrates’ Court and should have duty status. We offer a friendly, supportive working environment with a very competitive salary, depending on the level of experience. Position Overview: We are seeking a talented and driven Solicitor with 1-3 years PQE (Post-Qualified Experience) in crime to join our dynamic team. The successful candidate will play a key role in our criminal law department, handling a diverse caseload of criminal matters and providing high-quality legal representation to our clients. Responsibilities: Manage a caseload of criminal law matters, including but not limited to, murder, rape, theft, assault, drug offences, stalking, fraud, terrorism and other criminal offences. Conduct legal research, analyse case law, and prepare legal arguments to support clients’ cases. Provide expert legal advice and guidance to clients throughout all stages of the criminal justice process. Represent clients in Magistrates’ Court proceedings. Prepare and present cases effectively in court, ensuring the best possible outcome for clients. Liaise with clients, barristers, and other professionals involved in cases to ensure effective communication and collaboration. Maintain accurate and up-to-date case files and legal documentation. Requirements: Qualified Solicitor with 1-3 years PQE in criminal law. Solid understanding of criminal law procedures and regulations. Demonstrated experience managing a caseload of criminal matters independently. Strong advocacy and negotiation skills. Excellent written and verbal communication skills. Ability to work effectively under pressure and meet deadlines. Commitment to providing outstanding client service. Police Station Accredited The salary for this role will depend on experience. Please send your CV and covering letter.
IT & Logistics Manager – Part-Time 25 hours/week - Hybrid: Office PE28 - £30-40k/yr pro-rata About Us: Heaven Media is a leading creative marketing agency that specialises in the gaming and technology industries. We connect world-leading brands with new gaming and tech audiences globally. Heaven has more than two decades of experience delivering integrated marketing support for clients worldwide. Our team of experts are trusted by brands to challenge the status quo and push creative boundaries to help them reach new heights. The Role: In this hands-on role, you’ll be central to the daily operations of our IT and Logistics functions. You will have experience in preparing computer equipment, providing technical solutions, applying cyber security principles and ensuring that our internal teams have the support and guidance they need to adopt required standards. Main Responsibilities: - Provide technical support and training to end-users, resolving queries and issues promptly. - Manage and administer the Microsoft Office 365 environment, including Exchange Online, SharePoint, OneDrive for Business, Teams, and other associated applications. - Implement and configure services, ensuring optimal functionality, security, and user experience. - Monitor system performance, troubleshoot issues, and provide timely resolution to maintain high availability and performance. - Flexibility to be on-call outside of contracted hours to assist with IT support should an urgent/critical need arise. - Collaborate with internal stakeholders to understand business requirements and provide technical solutions, tools, and features. - Conduct regular audits, security assessments, and implement best practices to ensure data integrity, compliance, and adherence to security standards. - Stay updated with the latest features, releases, and updates, and assess their applicability to improve business processes. - Implement and manage policies, procedures, permissions, and access controls in alignment with company policies and industry regulations. - Assessing general company IT risk, developing recovery and backup processes. - Ensuring that IT activities are within the limits of applicable laws, codes and regulations and meet any terms dictated to us by our customers. - Effectively monitor, manage, and maintain all infrastructure systems, including servers, storage, SAN, Wi-Fi, networking equipment and company websites ensuring minimal disruption/downtime. - Ensure that backup and archive systems are in place. - Identify software/subscription needs and maintain a register of those we have live. Regularly review business usage, fit for needs, and advancements. Regularly communicate advancements company-wide and provide training where required. - Aligning IT infrastructure with current and future business requirements and goals. - Managing budgets and enforcing cost-effectiveness. - Maintaining an inventory of IT equipment and making purchases if required. - Allocating equipment to new starters, preparing/issuing loan agreements and maintaining a directory. - Responsible for managing and controlling all technical aspects of installations, configuration, operation, maintenance and development of the company’s hardware, software, and network infrastructure. - Preparing shipments, booking in logistics and coordinating the delivery processes. Skills & Experience Required: - Demonstrable experience in similar roles - Broad knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery - Strong knowledge and experience in Microsoft Office 365 applications - Excellent communication and organisational skills Employee Benefits: · Additional Leave · Birthday / Life Event Day Off · Flexible Working Hours · Social Events · Health Employee Assistance Programme · Free on-site Parking · Cycle to work Scheme · Referral Programme
We are an award-winning company located in Belfast, expanding our sales team to enhance customer outreach and provide exceptional service. Specializing in field sales and marketing solutions, we focus on increasing brand awareness and revenue while ensuring outstanding customer experiences. This subcontracted role rewards high performers with sales-based earnings and incentives. What We Offer: - Recognition: Experience a supportive company culture that values effort and success, featuring weekly meetings and national award ceremonies. - Skill Development: Acquire essential skills in sales, customer service, negotiation, marketing, brand awareness, leadership, and motivation through comprehensive training sessions led by experienced professionals. - Career Opportunities: Benefit from clear progression paths that enable you to grow within the organization and transition into leadership roles, where you can mentor others and contribute to planning and business strategy. - Incentives: Enhance your earnings with additional incentives, event invitations, and opportunities for international travel. - Location: We are situated in an excellent Belfast location, conveniently close to transport links and hospitality venues, perfect for team socializing after work. - No Business Development Required: All clients are provided, allowing you to start making sales and earning commissions immediately. Responsibilities: - Sales: Engage in field sales activities, representing your clients by interacting with the public. - Team Collaboration: Collaborate with fellow sales representatives to refine sales pitches and customize them for various customers. - Brand Awareness: Promote client brand awareness by effectively communicating the benefits of their products or services to potential customers. - Knowledge Sharing: Attend meetings to stay informed about product and service details, ensuring you can confidently address customer inquiries regarding pricing, benefits, and statistics. - Client Representation: Wear client-branded accessories to represent the brand clearly and build trust with customers. - Customer Experience: Deliver exceptional customer service, ensuring a positive customer journey that fosters retention and referrals. - Meetings and Events: Participate in daily office meetings and optional events, including workshops, social/team-building nights, award ceremonies, and networking opportunities. Sales Representative Requirements: - Communication Skills: Strong face-to-face communication skills in English are essential, as this role involves residential environments. - Mindset: A positive attitude, persistence, and a target-oriented approach are vital for success. - People Skills: Enjoy working collaboratively, meeting new people, and building relationships. - Experience: This is an entry-level role that provides an opportunity to learn. While prior sales experience is not required, candidates from customer-facing industries such as retail, hospitality, and customer service often possess the customer-first mindset our client values. If you are excited about this opportunity and eager to advance your career in sales, please submit your most recent CV and contact information. Our recruitment team will promptly reach out to successful candidates
Job Responsibilities · Oversee daily administrative operations to ensure efficiency and compliance with company policies. · Manage office budgets, expenses, and procurement to optimize cost-effectiveness. · Coordinate with different departments to streamline processes and enhance workflow. · Supervise and support administrative staff, ensuring productivity and professional development. · Develop and implement business support strategies to improve operational effectiveness. · Maintain records, reports, and documentation in accordance with company policies and regulatory requirements. · Support HR functions, including recruitment, onboarding, and employee relations. · Ensure IT and facility management services are effectively maintained for smooth business operations. · Monitor and improve customer service standards, addressing client and stakeholder concerns efficiently. · Assist senior management with strategic planning and decision-making by providing accurate business insights and reports. · Identify and implement process improvements to increase efficiency and reduce operational costs. · Ensure compliance with legal, regulatory, and company policies to mitigate risks and maintain ethical standards.
About the job Our London Business Services Team is seeking a Business Services Manager. This role will be instrumental in providing high-quality business advice and accounting services to clients, while assisting them to develop their respective portfolios. Leading the team, you will facilitate on-the-job training for team members to build their knowledge of different client types whilst supporting them to gain exposure to all aspects of the business services service line. You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity. Your responsibilitiesHere's a bit more on what you can expect to be doing day-to-day: As part of the management team, you will contribute to the achievement of targets and success of the service line. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience. You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents. We’re looking for talented people like youACA or ACCA qualified or qualified by experience Project management Familiarity with accounting software and Microsoft Office 365 Experience managing large, and complex clients have good communication skills, enabling you to work effectively and collaboratively in a team have interpersonal and people management skills have project management skills and familiarity with accounting software be ACA or ACCA qualified or with a minimum of five years’ experience Be a Duncan & Toplis team memberAt Duncan & Toplis we offer flexible working arrangements through our flexible working guide, called ‘How We Work’. You can read more here. As part of our benefits package, we also offer mental health support and time to volunteer for charitable work. These are just some of the perks of working at Duncan & Toplis. Duncan & Toplis develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.
Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements** · Attention to detail · Excellent organisational skills · Reliability and discretion; you will often learn of confidential matters · Effective communication, negotiation and relationship-building skills · Problem solving skills · Initiative · Thorough and methodical approach to tasks · Leadership and the ability to ‘make things happen’ · Budgeting skills · Strong business development skills · Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp · Excellent telephone manners · Excellent computer skills and Social Media interactions/connections · Capability to complete paperwork appropriately, efficiently and effectively · Sound geographical knowledge of Northern Ireland in relation to business opportunities · Capability of working to Performance Indicators and Targets · Adaptability Benefits · paid leave 28 days · Option to inclusion into our company pension scheme - NEST · Hours of work are Monday – Friday · On call duties will be necessary · 30 minutes lunch break · Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.
We are seeking a dedicated and experienced Practice Manager to oversee the daily operations of our Independent Financial Advisory (IFA) firm. The ideal candidate will have strong leadership skills, a background in financial management, and experience in human resources. This role is essential for ensuring the smooth operation of the firm, delivering excellent client service, and fostering a positive work environment for our team. Duties Manage the overall operations of the IFA firm, ensuring efficiency and effectiveness in all processes. Supervise staff, providing guidance and support to encourage professional development and teamwork. Oversee financial management tasks, including budgeting, invoicing, and expense tracking, to maintain financial stability. Handle human resources functions such as recruitment, training, performance evaluations, and employee relations. Implement and maintain policies and procedures to enhance operational efficiency and ensure regulatory compliance. Work closely with financial advisors to maintain high standards of client service and business performance. Address client inquiries and concerns promptly to maintain strong and trusted relationships. Experience & Skills Proven experience in a managerial role within a financial services or professional services environment. Strong background in financial management, demonstrating the ability to manage budgets and business operations effectively. Experience in human resources practices, including recruitment, training, and employee development. Excellent supervisory skills with the ability to motivate and lead a diverse team. Knowledge of financial advisory practices and regulatory requirements is advantageous but not mandatory; a willingness to learn is essential. If you are passionate about financial services and have the skills to lead a dynamic team within an IFA firm, we encourage you to apply for this rewarding opportunity as a Practice Manager.
Jump to main content Our roles Apprenticeships Bar and waiting apprentice Chef Apprentice Team Leader Apprentice Bar & waiting Bar Staff Waiting Staff Team Leader Brewing & Brands Brewing & Engineering Cellar Services Drivers & Logsitics Production & Warehouse Sales & Marketing Head Office Customer service Finance HR IT Legal & Risk Marketing & Digital Property Trading Transformation & Operational Excellence Kitchen Kitchen Manager Chef Kitchen Assistant Pub Management General Manager Assistant Manager Regional & Area Management Franchisee Opportunities Working here Our Benefits Our Culture Our Commitments Our Values & Behaviours Inclusion & Diversity Our employee led inclusion groups pint of Perspective podcast Our brands Chef & Brewer Crafted Pubs Farmhouse Inns Flaming Grill Greene King Pubs Hungry Horse Metropolitan Pubs Pub & Carvery Pub & Dining Pub & Grill Venture Hotels Stories Apprenticeships Bar & Waiting Brewery Kitchen Head Office Management Inclusion & Diversity View all Stories Chef Full time Golden Lion (St James's) , St James's , SW1Y 6QY Upto £12.50 per hour Apply Now Save Job Job description As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast-paced service, you’ll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Wage Stream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Chef, you will… Prepare, cook, and present food that meets specs and customer expectations Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors Communicate clearly with your team in order to provide high-quality meals to customers on time Keep up to date with new products, menus, and promotions What you’ll bring to the kitchen: Ability to work under pressure in a busy kitchen and pull together as a team when needed A passion for delivering tasty and well-presented meals to customers each and every time Willingness to get stuck in, learn new skills and help out in different areas kitchen when needed Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team to follow food saftey, HACCP and Health and saftey practices a must
Jones Nickolds Solicitors are seeking a part time, experienced Invoice clerk to join their team. The successful applicant’s duties will include: Processing bills; Liaising with counsel and experts regarding disbursements; Liaising with partners, fee earners and support staff. Skills required: Experience of legal billing / revenue in a busy department Competent use of Microsoft Office Previous use of a legal case management system is preferred A good standard of education and strong verbal and written communication skills Excellent time management and organisational skills with the ability to work to deadlines The successful applicant will be required to work as part of a team. Salary: from £17,000 per annum. 20 hours per week (days / times to be discussed and agreed)
Job Title: Office Manager Company: Promised Consultants Limited Job Type: Full-Time About Us Promised Consultants Limited is a reputable UK-based consultancy. As an authorised HMRC Tax Agent and a proud member of the International Association of Bookkeepers (IAB), we provide expert financial and consultancy services to businesses and individuals while ensuring full compliance with Anti-Money Laundering (AML) regulations. Role Overview We are seeking a highly organised and proactive Office Manager to oversee daily operations, ensure smooth administrative functions, and support our team. This role is ideal for a detail-oriented professional with strong communication skills and the ability to multitask in a dynamic environment. What We Offer: Competitive salary and benefits package. A dynamic and supportive work environment. Career growth opportunities in a well-established consultancy. Ongoing professional development and training. Join us at Promised Consultants Limited and be part of a dedicated team committed to helping businesses succeed!
Job Title: Qualified Accountant Location: London Employment Type: Full-time, Office-based About the Role: We are hiring on behalf of a well-established and growing accounting practice providing a wide range of financial services to businesses and individuals. They are looking for a Qualified Accountant to manage client accounts and mentor a junior team member. This is a great opportunity for an ambitious professional to contribute to a dynamic firm and grow their career. Key Responsibilities: Manage a portfolio of clients, handling year-end accounts, VAT returns, CIS, payroll, and directors’ personal tax. Provide expert financial advice and support to clients. Supervise and mentor a junior team member, with the opportunity to expand the team as the portfolio grows. Ensure compliance with relevant accounting standards and tax regulations. Utilize various accounting software, including Xero, QuickBooks, Sage, TaxCalc, and Karbon. Liaise with HMRC and other external stakeholders on behalf of clients. Support business growth by identifying and implementing process improvements. Requirements: ACCA or CIMA qualified with at least four years of practice experience. Strong working knowledge of Xero, QuickBooks, and Sage (experience with TaxCalc and Karbon is a plus). Proven ability to manage a client portfolio independently. Excellent communication and interpersonal skills. Ability to work collaboratively in a team-oriented environment. Strong problem-solving and analytical skills. What We Offer: Competitive salary based on experience. Career progression opportunities within a growing firm. Supportive and collaborative work environment. Exposure to a variety of industries and complex accounting scenarios. Training and development opportunities. How to Apply: Interested candidates may please share their CVs About Adroit Jobs: Adroit Jobs is a talent management agency based in London, specializing in HR, recruitment, and tailored talent solutions. We simplify and optimize hiring for businesses and candidates, ensuring the perfect fit. Our goal is to help organizations build strong teams with the right talent.
Sales Consultant – Belfast Are you looking for an exciting opportunity to develop your skills, earn great commissions, and grow within a supportive company? Our client, an award-winning sales and marketing firm based in Belfast, is expanding its team! They specialize in field sales, helping brands increase revenue and customer engagement while delivering outstanding service. This is a subcontracted role with performance-based earnings and incentives, perfect for driven individuals eager to succeed. What’s on Offer? Recognition & Support: Join a company that values hard work and success, with weekly meetings, national award ceremonies, and a strong team culture. Skill Development: Gain essential experience in sales, customer service, negotiation, marketing, leadership, and motivation through expert training. Career Progression: Take advantage of clear growth opportunities, with pathways into leadership roles where you can mentor others and contribute to business strategy. Incentives & Perks: Enjoy extra earning opportunities, event invitations, and potential international travel. Prime Location: Conveniently situated in Belfast with easy access to transport links and hospitality venues—perfect for team social events. No Business Development Required: All clients are provided, allowing you to start making sales and earning commission right away. Your Role: Field Sales: Engage directly with potential customers, representing well-known brands in face-to-face interactions. Team Collaboration: Work closely with fellow sales representatives to refine pitches and tailor approaches to different customers. Brand Representation: Promote products and services while ensuring customers understand their benefits. Product Knowledge: Stay informed about client offerings, pricing, and market trends to confidently address customer inquiries. Customer Experience: Deliver top-tier service to create positive interactions and encourage repeat business. Meetings & Events: Participate in daily office briefings, training workshops, networking events, and award ceremonies. Who We’re Looking For: Excellent Communicators: Strong face-to-face communication skills in English are essential. Driven & Resilient: A positive mindset, determination, and target-oriented approach. People-Focused: Enjoy meeting new people, building relationships, and working collaboratively. No Experience Needed: This is an entry-level role with full training provided. Candidates with backgrounds in customer service, hospitality, or retail often excel in this environment. If you’re ready to launch your sales career and be part of a dynamic team, apply now! Submit your CV and our recruitment team will be in touch with successful candidates.
Woodeaton Manor School is a Foundation Special School located four miles to the Northeast the city of Oxford. The school serves young people aged 7 to 18 with Social, Emotional and Mental Health Difficulties (SEMH) and where many also have a diagnosis of Autism Spectrum Disorder (ASD). Main purpose The school business manager (SBM) is responsible for managing the operation of the business functions of our school, including financial management, health and safety, human resources, compliance, and administration. They will advise on and implement the day-to-day support that enables the school to operate effectively and efficiently, and that allows other members of the leadership teams to focus on teaching and learning. Duties and Responsibilities Leadership · Be responsible for line-managing site and administration support staff, including carrying out long-term resource planning and managing the end-to-end recruitment process, appraisal, and professional development · Implement school-wide changes and allocate resources in line with school improvement plans, putting policies and procedures in place and communicating them to staff · Take all decisions in line with the vision and values of schools, and encourage others to do the same · Implement a marketing plan for schools, which utilises school websites, signage, the prospectus, and communications with current and prospective parents Financial management · Oversee the security and reconciliation of cash in hand and debtors on a day-to-day basis, ensuring money is banked, money owed is collected, and clear records are kept · Ensure value for money within procurement of goods and services in line with Trust policy · Manage school’s lettings offer · Ensure the effective and efficient operation of the administration department, delegating tasks to finance/office staff where appropriate Human resources · Maintain the staff absence data in the Trust HR system · Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law · Advise on HR issues within schools and liaise with the external HR provider Health and safety · With headteachers and premises teams, supervise the maintenance of the school site · Manage the school’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of the school · Organise health and safety training for staff Compliance · Manage school’s compliance with statutory obligations, and advise others on the relevant legal, regulatory, and ethical requirements · Track all local school policies and ensure they are updated in accordance with the policy review schedule Administration · Keep records in accordance with the Trust’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Provide administrative support for headteachers and the governing body · Support the data protection officer with ensuring data protection compliance and helping the school community understand how to comply with data protection law Safeguarding · The school’s business manager will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct. This job description sets out the main duties of the post at the date it was drawn up. However, it is not intended to be an exhaustive or definitive list. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and promoting the welfare of all children and young people according to child protection and safeguarding guidelines. We expect all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment, and the offer made to the successful candidate will be subject to and conditional upon n enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview. *We reserve the right to close this advertisement earlier if we receive sufficient applications ahead of the closing date. Person specification criteria qualities Qualifications and training · A degree or other relevant qualification - ideally in accountancy, business management or a related discipline (Desirable) · A school business management qualification i.e., Level 4 diploma in school business management (Desirable) · Accountancy qualifications or health and safety training (Desirable) Experience · Successful management experience in a school, or in a relevant field outside education (desirable) · Line management experience · Contributing to staff development · Working with children or young people · Experience of human resources or data protection Skills and knowledge · Good financial management skills · Excellent attention to detail · Previous use of PSF(Iris), BPS (Orovia), Arbor (Desirable) · Effective communication and interpersonal skills · Ability to communicate a vision and inspire others · Ability to build effective working relationships with staff and other stakeholders · Understanding data protection and confidentiality Personal qualities · Commitment to promoting the ethos and values of the schools and getting the best outcomes for all pupils · Commitment to acting with integrity, honesty, loyalty, and fairness to safeguard the assets, financial probity, and reputation of the schools · Ability to work under pressure and prioritise effectively · Commitment to maintaining confidentiality at all times · Commitment to safeguarding and equality · Embraces change well · Deals with difficult situations effectively
As an award-winning company located in Belfast, we are expanding our sales team to enhance customer outreach and provide exceptional service. Specialising in field sales and marketing solutions, we focus on increasing brand awareness and revenue while ensuring outstanding customer experiences. This subcontracted role rewards high performers with sales-based earnings and incentives. What We Offer: - Recognition: Experience a supportive company culture that values effort and success, featuring weekly meetings and national award ceremonies. - Skill Development: Acquire essential skills in sales, customer service, negotiation, marketing, brand awareness, leadership, and motivation through comprehensive training sessions led by experienced professionals. - Career Opportunities: Benefit from clear progression paths that enable you to grow within the organization and transition into leadership roles, where you can mentor others and contribute to planning and business strategy. - Incentives: Enhance your earnings with additional incentives, event invitations, and opportunities for international travel. - Location: We are situated in an excellent Belfast location, conveniently close to transport links and hospitality venues, perfect for team socializing after work. - No Business Development Required: All clients are provided, allowing you to start making sales and earning commissions immediately. Responsibilities: - Sales: Engage in field sales activities, representing your clients by interacting with the public. - Team Collaboration: Collaborate with fellow sales representatives to refine sales pitches and customize them for various customers. - Brand Awareness: Promote client brand awareness by effectively communicating the benefits of their products or services to potential customers. - Knowledge Sharing: Attend meetings to stay informed about product and service details, ensuring you can confidently address customer inquiries regarding pricing, benefits, and statistics. - Client Representation: Wear client-branded accessories to represent the brand clearly and build trust with customers. - Customer Experience: Deliver exceptional customer service, ensuring a positive customer journey that fosters retention and referrals. - Meetings and Events: Participate in daily office meetings and optional events, including workshops, social/team-building nights, award ceremonies, and networking opportunities. Sales Representative Requirements: - Communication Skills: Strong face-to-face communication skills in English are essential, as this role involves residential environments. - Mindset: A positive attitude, persistence, and a target-oriented approach are vital for success. - People Skills: Enjoy working collaboratively, meeting new people, and building relationships. - Experience: This is an entry-level role that provides an opportunity to learn. While prior sales experience is not required, candidates from customer-facing industries such as retail, hospitality, and customer service often possess the customer-first mindset our client values. If you are excited about this opportunity and eager to advance your career in sales, please submit your most recent CV and contact information. Our recruitment team will promptly reach out to successful candidates
About us: We help businesses in the construction industry complete their projects on time and within budget. We do this by supplying trained operatives to offload, carry and distribute materials to site locations. On average, we cover over ten thousand jobs in any given year. We provide our clients with the below: - Glass lifting and distribution teams - Plasterboard lifting and distribution teams - Operatives to load, offload and distribute materials to site - General day labourers - Glass fitters’ mates and glass cleaners Candidate: We are looking for a proactive, highly focused, organised individual who will ensure the proper workflow of booking procedures, and will also support the team by quoting our clients and organising our labour force. You will maintain a positive and friendly attitude on the phone while acting as the first line of contact for the business. Promptly answering client telephone calls and email enquires of bookings and quotes Communicate with our labour force to assign them to multiple daily bookings across multiple construction sites around the UK Ensure effective working relationships with staff & clients Cover any other related work as required Work Collaboratively with other employees as well as working autonomously Be able to demonstrate excellent customer service skills Able to work efficiently under pressure Excellent communication skills Exceptional attention to detail Experience of staffing coordination/booking management is particularly desirable Previous experience could be in an administration or recruitment role Portuguese speaking is a big advantage (A lot of our operatives can speak Portuguese & English) Working hours are Monday to Friday 08:00am to 4:30pm Salary on offer is between £27000 and £34000 per annum depending on experience plus performance based bonus Annual leave: 22 days plus bank holidays, PLUS 5/6 days over Christmas Company mobile phone Industry Construction / Office partitioning Employment Type Full-time
Company Description Pinnacle Consulting Engineers is a leading provider of construction consulting services with expertise in Structural and Civil Engineering. Our services encompass Structural Engineering, Building Information Modelling, Civil Engineering, and Infrastructure Design across various sectors such as Residential, Retail, Distribution, and Technology. Based in our Welwyn Garden City office, we specialise in Engineering Master Planning, Due Diligence, Flood Management, Pre-Development Engineering, Drainage Design, Transportation Planning, and Highways Design. The ideal candidate will be comfortable with creating Civil engineering designs, based on their calculations using software or from first principles and any research conducted. They should have experience with AutoCAD and be able to utilise strong design skills in order to create visual aids. By utilising strong organisational and communication skills, you will also have the ability to execute a project based on the criteria outlined. Main Duties and Responsibilities - Ensure all work is produced, distributed and maintained in accordance with Company CAD standards - Interpret Engineers designs into drawings - Utilise knowledge, experience and initiative to identify solutions – providing feedback and contributing ideas with engineers – making recommendations for optimum solutions and improvements - Maintain records and work folder – ensuring all work is checked and appropriately approved for distribution - Communicating and liaising effectively with internal colleagues, architects, subcontractors, external consultants and clients – building and maintaining positive relations - Attend internal design review meetings in accordance with company protocols - Work within deadlines whilst maintaining accuracy and efficiency - Take responsibility for own development and personal advancement, including CPD - Take care of their own health and safety and that of others who may be affected by their acts and omissions Key Requirements - Previous work experience to include infrastructure design – specifically levels and drainage utilising 2D modelling techniques - Previous experience working in similar business environment – Sectors to include Retail, Industrial and Commercial - Detail design and drawing development from calculations and co-ordination with Design Team/other disciplines - Comprehensive knowledge of AutoCAD - Professional and smartly presented - Excellent attention to detail - Excellent written and oral communication skills - Ability to manage and plan own workload - Flexibility to help and support colleagues across all Pinnacle offices
Job description Are you an organised, proactive, and driven individual with an interest in commercial property? We are a leading commercial property agency in London, specialising in warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage spaces, and we are looking for a dynamic Lettings Manager Assistant to join our team. About the Role This is a fantastic opportunity for someone who wants to gain valuable experience in the commercial property sector. As a Lettings Manager Assistant, you will support our Lettings Manager in all aspects of the leasing process, ensuring smooth day-to-day operations and excellent client service. This role will initially be part-time but has the potential to grow into a full-time position as our business continues to expand. Key Responsibilities - Assisting in managing enquiries from potential tenants and landlords. - Conducting property viewings and assisting with site visits. - Preparing and organising tenancy agreements, paperwork, and documentation. - Coordinating marketing efforts, including online listings and social media posts. - Maintaining accurate records and updating property management systems. - Liaising with contractors, tenants, and landlords to ensure properties are well-maintained. - Supporting the Lettings Manager with diary management and other administrative tasks. What We’re Looking For - A highly organised individual with strong attention to detail. - Excellent written and verbal communication skills. - Ability to multitask and work efficiently in a fast-paced environment. - A proactive attitude with a willingness to learn and grow within the company. - Familiarity with the London commercial property market is a plus, but not essential. - Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with property management software. What We Offer - A supportive and collaborative work environment. - The opportunity to develop skills and grow into a full-time role. - Insight and experience in the commercial property sector. - Competitive salary with potential for progression. Job Type: Part-time Pay: From £12.00 per hour Expected hours: 8 – 24 per week Schedule: - Day shift - Monday to Friday - No weekends Ability to commute/relocate: London E5 9LU: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Application deadline: 10/02/2025 Expected start date: 10/02/2025
1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)
Job description Core Role: The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables: Customer Service Handle day-to-day ‘front of house’ customers and their customers’ liaisons Perform reception duties in an efficient, professional and courteous manner Answer the switchboard and maintain a rapid response rate according to the agreed standards. Log information on the calls received, where required and maintain detailed and accurate records. File date and perform other routine clerical tasks as assigned and for other departments as needed. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone and photocopier machine. Communicate and respond verbally to clients, suppliers and other members of staff clearly and effectively. Establish and maintain working relationships with co-workers, managers and the general public. Prepare meeting rooms and service of refreshments. Act as a team member and support your co-workers (CSR&BCM) to meet the expectations of clients. Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times. Use reasonable discretion with customers with input from BCM Administration, Building Protocol and Activities Understand and make sure that customers follow the safety procedures at all times. General housekeeping checks to all floors, tea points and toilets. Order and maintain the correct amount of office supplies. Ensure that Health & Safety elements are managed as directed by the BCM Handle all general filing, word processing, delivery notes and purchase orders. Actively participate in Centre audits. Ensure all conference and meeting rooms are up to the Regal Court standard. Sales and Marketing Participate in Centre tours and become fully aware of Regal Court’s products and services. Be willing to get involved with selling Regal Court’s products and learn about VO’s General Responsivities Adhere to all company’s policies and procedures Read and comply with the instructions and directions as communicated via signs, notice boards and memos Conduct yourself, always, in a professional and responsible manner, promoting a good and proper image of Regal Court. Essential Skills, Experience & Qualifications: Positive customer relationship skills. Interest in learning about commercial business environments and general finance. Demonstrate ability to use knowledge of customer service is a must. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills Curious and people oriented with the ability to engage customers and ask questions with ease. Positive and happy attitude. Computer literate and will learn and show others how to use IT/Telecoms Competencies & Personal Attributes: Outgoing, enthusiastic, honest and confident individual who possess the following attributes: Ability to operate sensitively in multicultural environments and build effective working relations. Self-motivated Strong (written & verbal) communications and diplomatic skills. Ability to maintain control and perform during stressful situations. Is confident and at ease when handling customer/ visitor enquires. Positive and proactive energy. Attention to detail and extremely well organised. Professional telephone manner. PC literate and knowledge of Microsoft package. Excellent team player. Confident to interact with a range of clients up to Board level. The ability to multitask. Customer services Representative should be competent in: Sales Support Renewals Move in & Move out Meeting Rooms Virtual Office Operate GoCardless SagePay Opening & Closing Procedures Health & Safety What we will offer you? Competitive annum salary with progression to progress Monday to Friday, 8:30-5:30 Pension Scheme 20 days holiday plus all public bank holidays. Training and development opportunities. Job Type: Full-time Pay: £23,000.00-£26,000.00 per year Additional pay: Bonus scheme Quarterly bonus Benefits: Company pension Free parking Life insurance On-site parking Sick pay Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We are looking for a skilled and professional Client Manager to join our team. The successful candidate will act as the first point of contact for an allocated portfolio of clients, managing their needs and ensuring that all accounting, tax, and compliance work is completed to a high standard. You will oversee client deliverables, liaise with our back-office team, and provide strategic support to clients. Key Responsibilities: 1. Client Relationship Management: Act as the main point of contact for your assigned portfolio of clients. Build and maintain strong client relationships by providing timely responses and proactive advice. Conduct regular client reviews to identify opportunities for additional services or improvements. 2. Account Management: Oversee the preparation and review of accounts, tax returns, and VAT filings for your clients. Ensure all deadlines are met by working closely with clients and our back-office team. Monitor and report on client profitability and service levels. 3. Team Coordination: Delegate tasks to back-office staff and ensure work is completed accurately and efficiently. Review work completed by junior staff, providing feedback and guidance. Liaise with the Practice Manager to escalate complex client issues or workflow challenges. 4. Advisory Services: Identify areas where clients could benefit from strategic advice, such as tax planning or business development support. Provide recommendations to clients, ensuring compliance and efficiency. 5. Compliance and Reporting: Ensure all statutory deadlines for clients are met, including Companies House filings and HMRC submissions. Maintain accurate client records and workflows within practice management software.
We’re looking for a Head Waiter / Waiter to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.
About Us: OXBYTE TECH LIMITED is a dynamic and innovative IT service and development company, committed to delivering cutting-edge technology solutions to clients worldwide. We are expanding rapidly and are looking for a motivated and results-driven Business Development Executive to join our team. This role offers a fantastic opportunity for growth, focusing on marketing and sales to drive our business forward. Key Responsibilities: Market Research and Analysis Identify potential markets, target audiences, and new business opportunities by conducting in-depth market research and competitive analysis. Client Acquisition and Relationship Management Develop and implement effective sales strategies to acquire new clients. Build and maintain strong relationships with existing clients to ensure long-term collaboration. Sales Pipeline Management Proactively manage the sales pipeline by generating leads, scheduling meetings, presenting tailored solutions, and closing deals. Marketing Strategy Execution Collaborate with the marketing team to plan and execute campaigns, including digital marketing, content creation, and social media, to enhance brand visibility and generate leads. Reporting and Performance Metrics Prepare regular reports on sales performance, market trends, and key performance indicators (KPIs) to support data-driven decision-making. What We’re Looking For: Bachelor’s degree in Business, Marketing, or a related field. Proven experience in business development, marketing, or sales within the IT or technology sector. Strong interpersonal and communication skills with the ability to influence and negotiate effectively. Proficiency in CRM software and tools such as Microsoft Office Suite. A proactive and self-motivated individual who thrives in a target-driven environment. Why Join Us? Work in a fast-paced and innovative environment. Opportunities for professional growth and development. Collaborative and supportive team culture. Be part of a company shaping the future of IT services and technology solutions.
Position Category: Sales & Business Development Job Description: We are seeking a dynamic and results-driven Telesales Representative to join our team. In this role, you will play a key part in expanding our network by recruiting drivers and establishing partnerships with car-related businesses, such as garages and dealerships. You will be responsible for cold calling prospective clients, presenting the value of our quartz recovery services, and building long-term relationships. Responsibilities: • Conduct outbound cold calls to recruit drivers and secure partnerships with garages, dealerships, and other car-related businesses. • Present and explain the benefits of quartz recovery services in a clear and persuasive manner. • Build relationships with business owners and decision-makers, addressing any questions or concerns about the partnership. • Meet and exceed sales targets, including the number of recruited drivers and new business partnerships. • Maintain accurate records of all calls, leads, and follow-ups in a CRM system. • Collaborate with the team to refine scripts, strategies, and outreach approaches. • Stay updated on the quartz recovery industry and the unique selling points of our services. Requirements: • Proven experience in telesales, cold calling, or a similar sales role. • Strong communication and interpersonal skills with a persuasive and confident phone manner. • Ability to handle objections effectively and close deals over the phone. • Self-motivated with the ability to work independently and manage time efficiently. • Proficiency in using CRM software and Microsoft Office tools. • Knowledge of or experience in the automotive industry (garages, dealerships, etc.) is a plus but not required. What We Offer: • Competitive base salary with uncapped commission potential. • Comprehensive training on our services and sales techniques. • A supportive and energetic team environment. • Opportunities for career growth within the company. About Us: We specialize in quartz recovery services, providing innovative solutions to maximize resource utilization and create new revenue streams for businesses. Our mission is to build partnerships that benefit both drivers and automotive businesses, ensuring mutual growth and success. Apply Today: If you have a passion for sales and a drive to succeed, we want to hear from you! Join our team and help us revolutionise the automotive industry through quartz recovery.
DELIVERFOOD ONLINE - LOCATION: Field based in and around London with our Head office based in Brentford. Most of our Associates/Managers work remotely with one day in the Office. SALARY: Generous basic, Commission and a Monthly Residual bonus. CONTRACT: Self Employed, Full Time/Part Time. BENEFITS: Paid monthly Continuous progression and promotional prospects. We help Restaurants Takeaways and Hotels thrive by offering a seamless, transparent and a Restaurant centered platform. We enable Restaurants, Takeaways and Hotels to grow sustainably without having to pay up to 35% of their revenue in Commissions to traditional Delivery Companies such as JustEat/Deliveroo/Uber Eats. Deliverfood Online offers Restaurants/Takeaways/Hotels a complete Delivery platform with access to our many Delivery Drivers throughout the UK. Deliverfood Online do not charge Restaurants a Commission on each order. We provide intuitive technology, real time data and personalised support to enhance operational efficiency and to boost customer loyalty. We help our Clients to take back control of their business and also help them retain 100% of their Revenue. Deliverfood Online are also introducers to a panel of UK Lenders who offer a range of unsecured Business loans to Restaurants, Takeaways and Hotels for any purpose with access to funds usually within 48 hrs which you would sell alongside our product to increase your earning potential. THE OPPORTUNITY. As a Sales Associate/Manager your role will be to explain the key benefits of our Services to Restaurants /Hotels/Takeaways throughout the UK. You will receive daily pre-qualified leads for Restaurants, Takeaways and Hotels who want to use our Services, set up by our Telesales team. 1. Exceptional Earning Potential for the right candidate 2. Quality pre-qualified appointments 3. Comprehensive ongoing training 4. A strong Support Network. We are looking for people with: - Excellent Communication Skills - Customer-Centric Approach - Positive and Solutions Orientated - Candidates looking for a New Challenge for 2025 - Competitive and want to be your own boss. - Sales/Marketing experience preferred but not essential as full ongoing training will be given. If you believe you have what it takes to be one of our Top Earning Sales Associates/Manager Full time or Part time then this could be the right Opportunity for you!
Job Duties: Review and analyse sales data for guitars and related products, providing insights and recommendations to support marketing campaigns and monitor their effectiveness. Create reports and propose improvements to enhance the marketing and sales strategies of the store, attracting more customers. Identify new business opportunities, including potential markets, new clients, partnerships, and product line expansions. Design and implement strategies to capitalise on new market opportunities and drive business growth. Stay updated on the latest trends in the guitar and musical accessories industry, providing advice on adjustments to the company's products and strategies. Develop sales forecasts based on market conditions and company goals, working towards achieving and exceeding targets. Gain in-depth knowledge of the guitars and accessories sold by the company, analysing market positioning and competitive landscape to ensure a competitive edge in the industry. Manage the business development team, providing guidance and training to enhance overall team performance and achieve business growth objectives. Who We Are Looking For: Bachelor’s degree or above in Marketing, Business Administration, Music Industry Management, or a related field. At least 3 years of experience in business development, sales, or marketing; experience in the music or retail industry is a plus. Experience in managing and marketing professional online platform account. Excellent client relationship management skills and communication abilities. Proficiency in data analysis tools and office software. A deep understanding of or strong interest in music, guitars, or the musical instrument industry. Proven team leadership experience with the ability to train and motivate a team to achieve goals.
We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!
We are currently seeking an enthusiastic, passionate and experienced System Support Office to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled System Support Office to match the expansion of our business and to meet the enhanced customers’ demand. KEY DUTIES AND RESPONSIBILITIES: · To provides technical support to IT users. · To advises users on how to resolve hardware and software problems. · To installs and upgrades hardware, cables, operating systems and/or appropriate software. · To facilitates user access to systems. · To refers more complex or intractable problems to appropriate IT professionals. · To researches possible solutions in user guides, technical manuals and other documents. · To maintains a log of work in progress, calls received, actions taken and problems detected. · To reports on commonly occurring queries to detect underlying problems. In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled System Support Office looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week
At EQUIDRY & Drywalks, we all have a passion for horses, dogs & life outdoors. Hard work, dedication and determination is part and parcel of life with horses, and this ethos drives everything we do here. If you share our love of the great outdoors, are full of energy, demand results, have the grit & drive to get things done to the best of your ability, you’ll fit right in here! We are seeking an experienced and results-driven Marketing Manager who will use their expertise to elevate and scale our brands. This role requires a deep understanding of horse riders, dog owners, e-commerce platforms, digital marketing, and customer behaviour in the online space. Some of what you will be doing; Marketing Strategy: Develop and implement marketing strategies for Equidry & Drywalks, aligning with company objectives and market trends. Digital Content Creation & Copywriting: Produce engaging content across social media platforms, including videos, images, and graphics to enhance brand presence and engagement. Email Marketing: Develop and implement email marketing strategies to support customer retention, engagement, and revenue growth. Create visually appealing, on-brand email designs and engaging copy for automated workflows, newsletters, promotional emails, and lifecycle campaigns. Social Media Management: Manage all social media channels, developing and scheduling content to increase reach and engagement. SEO and Analytics: Manage SEO, PPC campaigns, and Google Ads/Analytics to drive traffic and measure marketing effectiveness. Event Planning and Management: Organise and manage events & trade shows, including product launches and promotional activities, to enhance brand visibility. Team Leadership: Manage and mentor team members, fostering a collaborative and innovative environment. Product Launches: Lead the planning and execution of new product launches to ensure successful market entry. Brand Development: Enhance brand identity and ensure consistent messaging across all marketing channels. Market Research: Conduct market research to identify trends, customer needs, and competitive landscape, informing marketing strategies. Content Management: Create and manage marketing collateral, including booklets, banners, user guides, and newsletters. You will have; Proven experience as a Marketing Manager preferably in equestrian, outdoor wear, fashion, retail or a related industry with a strong understanding of digital marketing channels and techniques, including SEO/SEM, content marketing, email marketing, social media, and analytics. Strong copywriting and photography skills. Strong analytical, leadership, and project management skills. Creative thinking and a passion for innovation. Ability to inspire and develop our small team, work collaboratively and adapt to a dynamic environment. Bachelor's degree in Marketing, Business, or related field (Master's degree preferred). Why work for us; This will be an annualised hours, hybrid working role, coming into our Devon office 3 days a week. You will be working alongside our founder and CEO. Work in a friendly, family run business where staff happiness is a top priority. 28 days holiday (including bank holidays) Flexible Schedule Casual Dress Free Parking Staff Discount Social Events & Team Building Annual Work Anniversary Gifts Job Type: Full-time, Flexible Working, Hybrid being onsite 3 days per week at our office in Barnstaple. Benefits: Casual dress Company events Employee discount Free parking On-site gym