Business support officer jobs in DagenhamCreate job alerts

Job Title: Pastoral Support Officer Area: Dagenham, Essex Start Date: ASAP Contract Type: Full‑time, long‑term Salary: £ dependent on experience Working hours: Monday-Friday, term‑time Brief description: A rewarding role supporting the wellbeing, behaviour and personal development of learners in a large, diverse, high‑performing all‑through setting. About the school: This is a mixed 4-18 all‑through academy with a strong reputation for high expectations, excellent behaviour, inclusive values and a structured, supportive environment. About the role: You will work closely with year teams, safeguarding staff and senior leaders to support behaviour, attendance, emotional wellbeing and daily pastoral routines across the school community. We're looking for a dedicated candidate to: Support pupils with behaviour, wellbeing and engagement needs Assist with attendance monitoring and follow‑up Contribute to safeguarding practices and pastoral interventions Build positive, professional relationships with students, staff and families Uphold school policies and maintain a safe, structured environmentRequirements - The ideal candidate would have: Experience in pastoral, youth work or education settings Strong communication and relationship‑building skills Ability to manage behaviour calmly and consistently Understanding of safeguarding and child protection A proactive, resilient and empathetic approachOnly shortlisted candidates will be contacted Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding/vetting checks with Prospero Teaching to fill this vacancy. Any adult working with children and vulnerable young people are responsible for safeguarding and protecting the welfare of the children and young people

This is a front line Property Inspector role focused on tenant engagement, property standards and health & safety compliance. This role suits a proactive housing professional who enjoys working in the community, maintaining high property standards, and building positive, professional relationships with residents and stakeholders. Key Responsibilities of a Property Inspector: Conduct regular property inspections to ensure homes meet required standards Identify and report maintenance issues, cleanliness concerns, and health & safety risks Complete property check-ins, check-outs, inventories, and property turnarounds Build positive relationships with residents and support them to maintain their accommodation Investigate and manage reports of anti-social behaviour, implementing action plans Work collaboratively with landlords, local authorities, contractors, and internal teams Maintain accurate records, inspection schedules, and written correspondence Escalate safeguarding, compliance, or property concerns in line with policy What We'd Love To See From You As A Property Inspector: Previous experience in a housing officer, property management, or housing-related role Hands-on experience conducting property inspections, identifying maintenance issues, and monitoring property standards Experience working directly with tenants or residents, providing clear guidance and managing expectations Working knowledge of health & safety requirements within residential properties Full UK driving licence and access to own vehicle Strong IT skills and ability to maintain accurate records Excellent communication and organisational skills Ability to work independently in a field-based role Commitment to safeguarding vulnerable young people Hours & Benefits: Monday to Friday, 9:00am – 5:30pm Business mileage reimbursed Pension scheme and training & development opportunities Salary up to £38,000Enhanced DBS check required If this Property Inspector role is for you then please apply or contact (url removed)

Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate £24.37 an hour PAYE/£31.81 an hour UMBRELLA(£53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearlyAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Client Local Authority in Newham Job Title Interim - SEN Case Officer Pay Rate £280-£300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location Hybrid working- Office based 2-3 days a week from Dockside, Newham Description Main Duties: To manage a defined caseload of children and youth's (0-25) with Special Educational Needs and Disabilities (SEND), ensuring Education, Health and Care (EHC) processes comply with the Children and Families Act 2014 and the SEND Code of Practice. The role ensures high-quality, timely EHC assessments, plans, consultations, and placements that promote positive outcomes. Key Responsibilities: • Hold responsibility for a defined caseload of children and youth's. * Lead the end-to-end EHC Needs Assessment process, ensuring compliance with statutory timescales (20 and 6 weeks). * Work collaboratively with youth's, parents and carers ensuring a person centred approach ., • Gather and quality-assure multi-agency advice (education, health, social care) to inform decisions. * Draft, amend and finalise high-quality EHCPs with SMART, outcome-focused targets. * Ensure outcomes incorporate Preparing for Adulthood principles from Year 9 onwards. Key Tasks and Accountabilities: Support the Council's vision to enable every resident under 25 to be safe, happy and cared for, with positive activities to secure their long-term wellbeing. Discharge SEND Case Officer Responsibilities, on behalf of the Council, by co-ordinating, advising and negotiating support for children. Maintain and initiating effective and timely communication with families, practitioners and partners throughout your involvement. Co-produce plans with children, youth's and their families to ensure they are person centred and the needs and ambitions of the child are fully reflected in their plans. Commission and analyse professional advice from a wide range of sources in order to write and deliver tailored plans and support. Embed person centred and timely transition planning, promote the voice of the child and maximise opportunities for partnership work with parents and carers. Write, prepare and present information at the multi-agency SEND panel to support transparent, timely and consistent decision making. Create high quality, outcomes focused, and personalised Education, Health and Care plans, within statutory timescales. Prioritise the participation children, youth's, parents and carers from the outset, being clear about parameters, treating all parties with dignity and respect.Experience: Knowledge of the Education Act 1996 and Children and Families Act 2014 and SEND Code of Practice, specialist work practices / professional guidelines / legislation and emerging developments within the service area. Recent experience of managing full and varied caseload, including children and youth's people with complex and additional needs Experience and competency in undertaking assessments/contributing to assessments of children and adults resulting in the planning, delivery and management of focussed interventions and plans within statutory timelines. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Client Local Authority in Newham Job Title Interim Temporary Accommodation Housing Officer Pay Rate £300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: £21.91 per hour (PAYE) or £28.57 per hour (Umbrella)This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary accommodation through compliant routes to market Carry out pre- and post-inspections of properties, including photographic evidence and written reports Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella) Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution Work closely with managing agents to agree and monitor required works and improvements Maintain accurate records using housing systems such as Northgate and Adam Housing Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office Support enforcement of occupancy standards and ensure appropriate action is taken where necessary Attend meetings and occasionally work outside normal hours to meet service demandsAbout You Experience in contract management, compliance, or housing/property services Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations Experience conducting property inspections and identifying defects, including damp and mould issues Understanding of working with vulnerable residents within a housing needs environment Proven ability to manage supplier relationships and work within a contract compliance framework Strong analytical skills with experience producing reports and interpreting data Excellent communication skills with the ability to engage effectively with stakeholders at all levels Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Proficient in IT systems and case management databasesIf you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate £220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Housing Services Performance Officer - Newham Dockside, Newham | Hybrid (2 days office / 3 days WFH) ⏳ Initial 3‑month contract Full-time, 36 hours per week (Mon-Fri) £300-£350 per day (Umbrella) Are you a detail‑driven performance professional with a passion for improving housing services? Do you thrive in analytical, data-led environments and enjoy contributing to service improvement? Newham Council is seeking a Housing Services Performance Officer to join their team on an initial 3‑month contract, supporting key projects across performance reporting, risk management, sector analysis, and service improvement. This is a fantastic opportunity to make a meaningful impact in one of London's most dynamic boroughs. Role Responsibilities As a Housing Performance Officer, you will: Maintain up‑to‑date knowledge of housing legislation, government guidance, and sector best practice to inform reporting and analysis. Develop and maintain a comprehensive Housing KPIs glossary, working closely with IT teams to ensure KPIs are accurately reported. Produce high‑quality commentary and analysis for directorate performance reports and regulatory submissions. Support the development of the Housing Service Plan and maintain the Housing Risk Register through research, policy review, and monitoring sector developments. Assist in procuring and overseeing tenant and leaseholder perception surveys and support ongoing contract management. Collaborate with colleagues to design and implement service improvements, particularly those relating to information systems and productivity tools. Support service and case reviews across Housing Services to drive service excellence. Skills & Abilities Required Strong numeracy skills (percentages, averages, ratios). Confident user of Word, Excel, Outlook, databases, and IT tools. Able to collate data from diverse sources and present it clearly. Skilled in documenting process flows and developing supporting procedures. Excellent workload management and ability to meet deadlines. Ability to produce professional reports, briefings, and presentations. Good understanding of project management principles. Able to analyse service costs, performance data, and operational processes. Experience planning work for a team or service. Experience Needed Proven experience writing reports on service performance within a local authority or social housing environment. Experience of writing reports on service performance and/or issues in a local authority and/or social housing setting Background in policy or strategy development within housing or a related field. Experience running workshops with staff and/or service users. Experience working with IT teams to enhance processes or systems. Experience managing projects or contributing to project delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Day Opportunities Officer Location: Havering Contract Type: Temporary ongoing - initially 3 months Hours: 3 days a week Wed- Fri 9:15m-3:45pm Rate: £16.84 Hour Are you passionate about making a difference in the lives of adults with learning disabilities? Do you thrive in a dynamic environment where every day brings new opportunities for growth and connection? If so, we want YOU to join our dedicated team as a Day Opportunities Officer! Key Responsibilities: Support individuals with learning disabilities in engaging with meaningful activities that enhance their health, employ-ability, and independence. Provide respectful, person-centred personal care. Collaborate with colleagues to implement tailored support plans and risk assessments. Foster a safe, inclusive environment for all service users. Maintain accurate records and participate in reviews and planning meetings. Use of hoists will also be require - training will be provided use of Sana Steady chair lift will be required - training can be provided Essential Requirements: A heartfelt commitment to supporting adults with learning disabilities. Willingness to provide personal care with dignity and respect. Excellent communication and interpersonal skills. Ability to work collaboratively in a team setting.Desirable Qualifications: Experience in a care or support setting. Knowledge of person-centred planning.Join us in creating a vibrant, engaging atmosphere where every individual can thrive! If you're ready to contribute your skills and compassion, we'd love to hear from you. Apply today and help us make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Contract Support Officer - Housing Repairs (Electrical) Location: Newham Contract Type: Temporary -initially 3 months with the possibility of extension Salary: £21.91 per hour Hybrid: Work from home 1 day a week Are you ready to make a difference in your community? Our client is seeking a dedicated Contract Support Officer to join their dynamic team! This exciting opportunity allows you to contribute to the Council's Electrical Appliance Inspection and Testing Programme while enjoying the flexibility of working one day a week from home. Role Purpose: As a Contract Support Officer, you'll provide essential operational, administrative, and compliance support, ensuring the electrical appliance inspection programme runs smoothly and efficiently. Your work will directly impact the safety and well-being of residents across the housing portfolio. Key Responsibilities: Programme Administration • Maintain accurate records for electrical inspections and compliance documentation., • Store and manage programme documentation using Microsoft Teams & SharePoint., • Track inspection progress and ensure follow-up actions are completed. Scheduling & Coordination: • Coordinate inspection appointments and maintain productive schedules for electricians., • Liaise with residents and housing officers for property access., • Manage follow-up works for any appliance defects identified. Resident Communication: • Respond promptly to enquiries about inspection visits., • Communicate clearly about inspection appointments, ensuring service delivery aligns with the Equality Act 2010. Programme Monitoring & Reporting • Assist in producing compliance reports and performance monitoring data., • Ensure data accuracy across systems like Service Connect and Northgate. Legislative Knowledge The post holder should demonstrate knowledge of the following: Housing Health and Safety Rating System HHSRS, Relevant Health & Safety training Electrical Safety Standards in the Private Rented Sector Regulations 2020 amended 2025 IET Code of Practice for In Service Inspection and Testing of Electrical Equipment 5th Edition Excellent Awareness of current Electrical Regulations Essential Experience Minimum three years working within housing, property maintenance or social housing environments Experience supporting repairs, compliance or inspection programmes Experience coordinating operational teams or contractors Experience maintaining compliance records and programme documentation Experience working with housing management or asset management systems Experience using housing management systems such as Service Connect or Northgate, SharePoint Excel, Word Asbestos Awareness Manual Handling If you're enthusiastic, organised, and ready to support vital services in your community, we want to hear from you! Apply now to become a valued member of our client's team as a Contract Support Officer! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate £21.41 an hour PAYE/£27.91 an hour UMBRELLA. (£44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionallyAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council. Type: Temporary Pay: £325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are recruiting for a HAIL (Home Adaptations for Independent Living) Case Worker on behalf of Newham Council. Working arrangements: Hybrid (3 days a week in the officer) Office is based in Newham Temporary contract for 3 months with potential to extend £26.50 per hour Umbrella Full time, 36 hours per weekRole Overview: We are seeking an experienced Case Worker to join the HAIL (Home Adaptations for Independent Living) team within Adult Social Care. This role is central to assessing eligibility and processing Disabled Facilities Grant (DFG) applications, supporting residents to live independently through home adaptations. Key Responsibilities: Undertake financial assessments to determine eligibility for Disabled Facilities Grants (DFG) Work closely with Occupational Therapists who have identified required adaptations Explain the grants process clearly to residents and their families/carers Provide guidance on funding options, including self-directed schemes in line with Newham processes Support residents in completing grant application forms in accordance with legislation Act as a coordinator, handling enquiries and liaising with Surveyors and Technical Officers Work with the Framework Coordinator to upload adaptation requests to the DPS system Conduct home visits (2-3 days per week as required) Support delivery of a monthly adaptations clinic Liaise with Registered Social Landlords (RSLs)Essential Requirements: Strong working knowledge of the Disabled Facilities Grant (DFG) application process and relevant legislation Previous experience in a similar case worker role Excellent customer service skills Strong written and verbal communication skills Ability to work both independently and collaboratively Willingness and ability to travel within the communitySystems Used: Azeus CareIf you have the skills required for this role, please do apply and an Adecco Consultant will be in touch should your CV be long listed. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Description: No Access Investigation Officer Location: Newham, East London Duration: 3 months initially, with the potential for extension Rate: £21.91 per hour PAYE / £28.57 per hour Umbrella Working Arrangements: Hybrid working with site visits required across the borough About the Role We are currently recruiting for a No Access Investigation Officer on behalf of our public sector client. This role plays a crucial part in ensuring statutory compliance and resident safety by coordinating access to council properties for essential inspections and maintenance. The successful candidate will manage a caseload of properties where access has been difficult to obtain, working directly with residents and internal teams to resolve issues and facilitate compliance works. Key Responsibilities Investigate and manage a caseload of no-access properties, including undertaking home visits and engaging with residents to gain access. Support statutory compliance by arranging and coordinating access for key inspections, including gas safety, electrical testing, fire safety checks, building safety visits, and damp & mould assessments. Escalate unresolved cases to the legal team, preparing witness statements, reports, and supporting documentation. Attend court where required. Identify and refer safeguarding concerns, working closely with internal safeguarding teams and external agencies to support vulnerable residents. Maintain accurate and detailed case records, ensuring all actions are logged and contributing to service performance monitoring and reporting.Candidate Requirements Experience working in housing, compliance, property services, tenancy management, or a similar environment. Strong communication and negotiation skills, particularly with vulnerable or disengaged residents. Ability to maintain accurate records and manage a busy caseload effectively. Understanding of statutory compliance requirements within social housing (desirable). Willingness to travel across the borough. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Description** Our local government clients in Thamesmead, Greater London, are seeking a Technical Administration Officer to provide technical clerical, administrative, and IT support for the housing asset management service. This role is essential for facilitating effective service delivery to residents and corporate clients. Responsibilities • Perform a variety of general office administrative support tasks, including maintaining and managing diaries, preparing agendas, arranging meetings, and taking accurate, technical minutes as directed., • Collate relevant documentation, ensure timely production and distribution, and follow up on actions where necessary. Qualifications – Essential • GCSE (or equivalent) in English Language and Mathematics., • NVQ Level 4 qualification or equivalent experience., • Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: • Experience in collecting technical data and performance indicators, ensuring records are accurate and up-to-date., • Recent experience in accurately inputting, interrogating, updating, and monitoring data for administrative and IT systems., • Ability to handle technical service inquiries from the public, contractors, consultants, other departments, external bodies, and stakeholders, ensuring the right information is forwarded to the relevant officer when necessary., • Experience in recording complaints, closely monitoring them, and taking action to ensure the service meets response criteria., • Familiarity with the preparation and administration of all aspects of tender documentation, including packaging, sending, and receiving tenders in accordance with established orders and procedures., • Experience in recording and managing the receipt and issuance of keys and fobs, ordering keys as needed, and assisting with property access., • Ability to actively participate in identifying technical and customer-focused improvements in service delivery and support the training of other team members as required., • Commitment to customer care and excellent service delivery., • Carry out all duties with consideration for health and safety regulations and legislation, equal opportunities, customer care policies, and the new technology agreement., • Willingness to undertake additional work related to the level and nature of the post holder's responsibilities to ensure the continued efficient operation of the service. Compliance Requirements • 3 Years of References, • Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace

This is a front line Housing Officer role focused on tenant engagement, property standards, health & safety compliance, and anti-social behaviour management. This role suits a proactive housing professional who enjoys working in the community, maintaining high property standards, and building positive, professional relationships with residents and stakeholders. Key Responsibilities of a Housing Officer: Conduct regular property inspections to ensure homes meet required standards Identify and report maintenance issues, cleanliness concerns, and health & safety risks Complete property check-ins, check-outs, inventories, and property turnarounds Build positive relationships with residents and support them to maintain their accommodation Investigate and manage reports of anti-social behaviour, implementing action plans Work collaboratively with landlords, local authorities, contractors, and internal teams Maintain accurate records, inspection schedules, and written correspondence Escalate safeguarding, compliance, or property concerns in line with policyWhat We'd Love To See From You As A Housing Officer: Previous experience in a housing officer, property management, or housing-related role Hands-on experience conducting property inspections, identifying maintenance issues, and monitoring property standards Experience working directly with tenants or residents, providing clear guidance and managing expectations Working knowledge of health & safety requirements within residential properties Full UK driving licence and access to own vehicle Strong IT skills and ability to maintain accurate records Excellent communication and organisational skills Ability to work independently in a field-based role Commitment to safeguarding vulnerable young peopleHours & Benefits: Monday to Friday, 9:00am – 5:30pm Business mileage reimbursed Fully expensed vehicle Pension scheme and training & development opportunitiesIf this Housing Officer role is for you please apply or contact (url removed)

Job Title: Housing Liaison Officer Location: Newham Rate: £21.91 Term: 3 months initially with the possibility of extension Are you passionate about making a difference in the community? Our client is seeking a dedicated Housing Liaison Officer to join their Resident Services team in Newham, London. This temporary role offers an exciting opportunity to support housing residents while ensuring compliance and fire safety. As a Housing Liaison Officer, you will: Engage with residents through various channels, face-to-face, phone, and email. Provide expert advice on fire safety and housing compliance. Facilitate resident meetings and coordinate site visits. Conduct property inspections to identify and resolve fire safety hazards. Assist vulnerable residents in sustaining tenancies and accessing support. Tenancy Audits What We're Looking For: Strong understanding of multi-tenure housing management. Experience in resident engagement, tenancy management, or fire safety. Excellent communication skills and a knack for problem-solving. Ability to work flexibly and effectively within a team. Preferably experience as a Housing OfficerWhy Join Us? Be part of a supportive and inclusive environment that champions equality and diversity. Contribute to the well-being of residents and enhance their living experience. Work collaboratively with various teams and agencies to deliver top-notch services.If you're ready to take on this rewarding role and make a real impact in the community, apply now! Let's work together to create a better living environment for all residents in Newham. How to Apply: Submit your application detailing your qualifications and experiences that align with this role. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Client Local Authority in Newham Job Title Temporary Accomodation Admin Officer Pay Rate £160 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Role Purpose To provide high-quality administrative support to the Temporary Accommodation team, ensuring the smooth management of placements, accurate record keeping, and effective coordination with providers, residents, and internal teams. Key Responsibilities Process temporary accommodation bookings, extensions, and terminations. Maintain accurate records of placements, voids, and occupancy on housing systems. Liaise with accommodation providers, landlords, and internal teams (PRS, Housing Inclusion) to coordinate placements and resolve queries. Manage team inboxes and respond to enquiries from residents and stakeholders. Support rent accounts, invoice processing, and escalate any discrepancies. Upload and manage key documentation (licence agreements, compliance records). Assist with data reporting and performance tracking. Provide general admin support including scheduling, minute taking, and record management. Key Requirements Previous administrative experience, ideally within housing or a local authority. Strong organisational skills and ability to manage high volumes of work. Good attention to detail and accurate data entry skills. Experience using housing systems (e.g. NEC/Northgate) desirable. Strong communication skills and ability to work with multiple stakeholders. Proficient in Microsoft Office (Outlook, Excel, Word). Additional Information Fast-paced environment with changing priorities. Knowledge of temporary accommodation processes is desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Business Support Officer We have an opportunity that has become available for an experienced Admin Assistant / Business Support Officer to join our Single Point of Access TeamBusiness Support Officer The post holder will be required to:Provide a professional administrative and business support servi

A local employment agency in the West Midlands is seeking a Business Support Officer to join their Adolescent Safeguarding Support Team. This role involves handling phone calls, minute taking, and assisting social workers with administrative tasks to support children's services.

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