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  • General Manager
    General Manager
    hace 16 horas
    $60000 anual
    Jornada completa
    London

    General Manager - Modern British Pub - Up to £60 ,000 per year + Bonus - Live-in Opportunity Available The George & Dragon is a neighbourhood pub in the heart of Wanstead. Good food, well-kept drinks, busy Sundays and a proper local following. We're looking for an experienced General Manager who knows how to run a London pub, build a strong team and spot opportunities to grow the business. Food is a big part of the offer, from midweek dining to Sunday roasts, followed by lively Sunday sessions. With live sport, private spaces and plenty of reasons to bring people together, there's real scope to build trade throughout the week. You'll know your regulars, get to know the neighbourhood and have the commercial understanding to turn a busy pub into a successful business. There's room to put your own stamp on The George & Dragon. We want someone with good judgement, high standards and the drive to make it Wanstead's best pub. If this sounds like your kind of pub, you might be our kind of General Manager. Key Responsibilities: • Oversee daily operations and ensure an exceptional guest experience., • Lead and inspire a team to deliver top-tier service, with a focus on consistently delivering our high-quality food offering., • Manage food and drink offerings, ensuring our menu is fresh, exciting, and keeps customers coming back., • Drive sales and profitability while maintaining operational efficiency., • Maintain the function room as a sought-after event space., • Create a lively and welcoming atmosphere for all. What We're Looking For: • Proven senior management experience in hospitality., • Strong knowledge of gastropub food and drink., • A hands-on leader who thrives in a busy environment., • Passion for customer service and team leadership., • Someone who wants to embed themselves in the Wanstead community and become a key part of the pub's culture. What's in it for You: • Competitive salary up to £60,000., • A competitive Bonus Scheme & Super Bonus Scheme you can influence, • Live-in opportunity available on site., • 30% discount across all our pubs, bars and restaurants, • The chance to work for a company that allows you to treat a business like your own, make decisions at site level and not follow a pre-defined model., • Career progression and promotion opportunities with regular new openings around the corner, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Supplier led trips, regular management incentives and socials – a fun, family atmosphere, • Employee Assistance Programme through Licensed Trade Charity Birthdays are for celebrating, so have the day off on us • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful hire, • Cycle to work scheme, • Work place nursery benefit, • Extended maternity / paternity / adoption pay, • Length of service awards, its important to acknowledge and reward our people who go above and beyond If you're ready to head up an iconic East London pub in Wanstead, apply now!

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  • General Manager
    General Manager
    hace 2 días
    £37000–£39000 anual
    Jornada completa
    London

    Job Ref: COL1285 Branch: Southwark Park Pavilion Cafe Location: Southwark Park Pavilion Cafe, London (South East) Salary/Benefits: £38,000 Per Annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 26/10/2026 Closing date: 26/11/2026 General Manager - Lead, drive & inspire remarkable, passionate teams, creating exceptional cafe experiences - No late nights! Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment. What You'll Be Doing: • Leading from the front – setting the tone for a vibrant and welcoming café atmosphere., • Bringing energy – managing operations efficiently and proactively., • Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience., • Making coffee with heart – our single-origin coffee is at the core of what we do., • Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!)., • Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable., • Collaborating with the Head Chef – to drive the café's success. What We're Looking For: • A charismatic and hands-on leader – with previous café or hospitality management experience., • A customer-obsessed leader – who thrives in a fast-paced, high-volume, • A hands-on team player – leading by example and always up for a challenge., • A problem-solver who brings fresh ideas and takes ownership of their café., • A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings... ever!, • Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!). Why Join Colicci? • Competitive salary plus performance bonus - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you. Our third Cafe space in the London Borough of Southwark, Pavilion Cafe benefits from vistas over the "Oval" green space and towards the Lake. Designed by award-winning architects Bell Phillips, the crisp curves of the building follow the paths of the park, lake edge and mature trees. Enjoy our signature specialty coffee blends, our seasonal all-day hot food menu and our irresistible Sourdough pizzas fresh from the oven for all the family to enjoy.

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  • Area Manager
    Area Manager
    hace 2 meses
    £45000 anual
    Jornada completa
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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  • Marketing and Commercial Manager
    Marketing and Commercial Manager
    hace 20 horas
    £44000–£53000 anual
    Jornada completa
    Dagenham

    We are seeking a commercially minded, data-driven Marketing & Commercial Manager to lead our business growth strategy and elevate our digital presence. In this dual-focus role, you will be responsible for identifying revenue opportunities, managing marketing budgets, and driving scalable organic acquisition. The ideal candidate blends commercial acumen—such as pipeline management, partnership building, and pricing strategy—with a deep technical and strategic understanding of Search Engine Optimization (SEO). You will own our organic search roadmap to turn web traffic into a sustainable revenue pipeline. Key Responsibilities Commercial & Growth Strategy • Formulate and execute integrated marketing and commercial strategies to hit company revenue and profitability targets., • Identify new market opportunities, evaluate competitor models, and optimize product pricing or service tiers., • Manage the marketing and commercial budget, ensuring strict alignment with cost-per-acquisition (CPA) and ROI metrics., • Collaborate with sales and account management teams to align marketing pipelines with commercial outreach and business development goals. SEO & Organic Performance Strategy • Own the end-to-end SEO strategy across technical SEO, on-page optimization, content strategy, and authoritative link building., • Conduct exhaustive keyword research to pinpoint high-intent commercial terms that drive qualified leads and conversions, not just raw traffic., • Direct the content calendar, ensuring all digital copy, blogs, landing pages, and resources are optimized for search engines while providing genuine value to our target audience., • Oversee technical SEO audits, working alongside web developers to optimize site architecture, page speed, Core Web Vitals, mobile responsiveness, and schema markup., • Develop a robust, ethical backlink and digital PR strategy to enhance domain authority and search visibility in highly competitive spaces. Data Analytics & ROI Reporting • Monitor, track, and report on key organic performance metrics including organic traffic growth, keyword rankings, click-through rates (CTR), bounce rates, and organic conversion funnels., • Utilize advanced analytical tools (Google Analytics 4, Google Search Console, Ahrefs, SEMrush, Screaming Frog) to extract actionable insights and uncover visibility gaps., • Translate complex digital data into high-level commercial forecasts, proving the direct impact of SEO performance on business revenue to senior leadership. Key Requirements & Qualifications • Proven experience as a Marketing Manager, Commercial Manager, Growth Marker, or a similar hybrid role., • Demonstrated track record of scaling organic web traffic and converting that traffic into measurable commercial revenue., • Advanced hands-on experience with SEO suites (e.g., Ahrefs, SEMrush, Moz, Screaming Frog) and web analytics toolkits (GA4, Google Search Console)., • Strong understanding of search engine algorithms, ranking factors, and the distinction between informational, navigational, and transactional search intent., • Solid grasp of core commercial fundamentals, including budget management, financial forecasting, and margin evaluation., • Exceptional communication skills with the ability to manage external agencies, internal copywriters, and developers seamlessly., • Experience with Content Management Systems (CMS) such as WordPress, Webflow, or Shopify is highly desirable.

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  • Pest Control Technician
    Pest Control Technician
    hace 1 mes
    £14–£17 por hora
    Jornada completa
    Hornchurch

    Pests R Us Ltd is a growing pest control company providing professional pest management services to domestic, commercial and public-sector clients across London and the surrounding areas. We are looking for a reliable, hardworking and customer-focused Pest Control Technician to join our team. This is a practical and varied role. No two days are the same, and you will visit a range of properties, identify pest problems, carry out treatments and provide customers with professional advice to prevent problems from returning. The ideal candidate will be someone who enjoys working independently, solving problems and dealing with customers professionally. Key Responsibilities • Attend scheduled domestic and commercial pest control appointments., • Investigate pest activity and identify the cause and extent of infestations., • Identify common pests including rats, mice, cockroaches, bed bugs, fleas, ants, wasps, flies and other nuisance pests., • Carry out pest control treatments safely and effectively using approved methods and products., • Set, inspect and maintain traps, bait stations and monitoring equipment., • Carry out follow-up visits and assess the effectiveness of treatments., • Identify potential pest entry points, harbourage areas and contributing factors., • Provide customers with clear advice and recommendations to prevent future infestations., • Complete treatment reports, photographs and job records accurately., • Communicate with the office regarding completed jobs, follow-up requirements and customer issues., • Maintain pest control equipment, PPE and company vehicles in a clean and professional condition., • Follow all company health & safety, COSHH and pest-control procedures., • Maintain a professional appearance and attitude when representing Pests R Us., • Build positive relationships with customers and site managers., • Identify opportunities for additional pest-control, proofing or preventative work where appropriate. Types of Properties You may work across a wide variety of environments, including: • Restaurants and food businesses, • Schools and nurseries, • Offices, • Residential properties, • Hotels and accommodation, • Property-management sites, • Shops and commercial premises, • Warehouses, • Construction sites, • Public-sector buildings, • Communal areas and external grounds Skills & Experience Essential: • Reliable and punctual., • Professional attitude and good work ethic., • Good communication and customer-service skills., • Practical and confident approach to problem-solving., • Ability to work independently and manage a daily schedule., • Good attention to detail., • Comfortable working in different environments and weather conditions., • Physically capable of carrying equipment, climbing stairs and working in confined or awkward areas., • Basic smartphone skills for completing job reports and uploading photographs., • Appropriate driving/riding entitlement for the vehicle being used. Desirable: • Previous pest control experience., • BPCA or RSPH pest-control qualification., • Commercial pest-control experience., • Knowledge of COSHH and safe pesticide use., • Experience with digital job-management or CRM systems., • Experience in proofing, bird control or other property maintenance work. Driving & Motorcycle Licence Because the role involves travelling between customer sites, applicants must have a suitable means of travelling to work locations. A full UK driving licence is preferred. Applicants who use a motorcycle or scooter are also welcome. A valid CBT with the appropriate motorcycle entitlement or a full motorcycle licence is acceptable where applicable. Any motorcycle/scooter used for work must have appropriate business-use insurance and comply with all legal requirements. Personal Qualities The successful candidate will be: • Reliable and trustworthy, • Hardworking and motivated, • Friendly and approachable, • Professional when dealing with customers, • Practical and good at solving problems, • Comfortable working alone, • Organised and able to manage their time, • Willing to learn new skills, • Confident using technology, • Presentable and respectful of customers’ homes and businesses Training & Development Previous pest-control experience is beneficial but not essential for the right candidate. Training can be provided to the successful applicant, including company procedures, pest identification, treatment methods, health and safety and customer service. There will also be opportunities to develop additional skills in areas such as: • Rodent control, • Insect control, • Bed bug treatment, • Bird control, • Pest-proofing, • Bird-proofing installations, • Commercial pest management, • Rope-access/property maintenance work What We Offer • Competitive salary/rates of pay., • Full training and ongoing development., • Company equipment and PPE., • Company vehicle where applicable., • Varied domestic and commercial work., • Regular work with established customers., • Opportunity to earn additional income through performance and additional work., • Career progression within a growing company., • Opportunity to develop specialist pest-control and property-maintenance skills., • Support from an experienced management team. Progression As Pests R Us continues to grow, there will be opportunities for the right person to take on additional responsibility. Potential progression could include: Pest Control Technician → Senior Technician → Team Leader → Operations/Field Supervisor There may also be opportunities to specialise in commercial pest management, bird control, proofing and property maintenance. The Ideal Candidate We are looking for someone who doesn’t simply want to turn up, complete a job and leave. The ideal candidate will take pride in their work, care about the customer experience and want to develop their skills as the company grows. If you are practical, reliable, motivated and enjoy solving problems, we would like to hear from you. Apply now to join Pests R Us Ltd and become part of a growing professional pest-control team.

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