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Operations Manager | Ophthalmology £48,000 - £50,000 Hampshire Based About the Role We are seeking an experienced and driven Operations Manager to lead the day-to-day running of a busy, patient-focused healthcare service. This is a pivotal role responsible for ensuring operational excellence, supporting clinical professionals, and delivering against key commercial and performance targets. You will lead and develop a high-performing administrative team, creating a positive and collaborative environment that encourages growth, accountability, and continuous improvement. Working closely with senior leadership, you will play a key role in ensuring services are efficient, patient-centred, and aligned with business objectives. Key Responsibilities • Lead the daily operations of the office, ensuring seamless administrative support to clinical teams and private practice activities, • Manage, mentor, and develop the administrative team, including recruitment, onboarding, training, and performance management, • Oversee staff rotas and resource allocation to ensure optimal service delivery, • Build and maintain strong relationships with external stakeholders including community healthcare professionals, partner clinics, and hospitals, • Drive operational efficiency and utilisation across clinical services, ensuring activity is delivered in line with budgets and targets, • Ensure all patient interactions, referrals, and enquiries are handled promptly and professionally, • Maintain high standards of documentation, correspondence, and patient record accuracy, • Monitor patient journeys, ensuring timely bookings, follow-ups, and a seamless experience, • Analyse patient feedback and implement improvements to enhance satisfaction and service quality, • Support on-site clinical activity where required, ensuring administrative processes run smoothly, • Coordinate and lead regular team meetings to drive engagement and performance, • Ensure compliance with all relevant policies, procedures, and data protection regulations (GDPR), • Support the onboarding and integration of new clinical professionals, • Oversee general office management, including facilities and maintenance coordination, • Contribute to organisational events and engagement initiatives, • Maintain strong knowledge of billing processes and finance options, • Utilise IT systems effectively to support operational performance About You • Proven experience in an operations or office management role, ideally within healthcare or a service-led environment, • Strong leadership skills with a track record of developing and motivating teams, • Highly organised with excellent attention to detail, • Exceptional communication and interpersonal skills, • Commercially aware with the ability to manage performance against targets, • Confident working across multiple stakeholders and environments, • Proficient in IT systems and administrative processes, • A proactive, hands-on approach with a commitment to delivering high-quality patient care Skills & Experience Essential • Proven experience in a fast-paced, multi-functional administrative or operations role, • Strong IT skills, including Microsoft Office (Outlook, Excel, Word, PowerPoint) and the ability to quickly learn new systems, • Demonstrated ability to deliver high standards of service with a patient/customer-focused approach, • Excellent written and verbal communication skills, with confidence engaging senior stakeholders, clinicians, and external partners, • Strong organisational skills with the ability to prioritise, multitask, and work effectively under pressure, • High attention to detail with strong analytical and problem-solving capabilities, • A proactive, flexible mindset with the ability to adapt to change and drive improvements, • Experience leading, managing, and developing teams, including performance reviews and coaching, • Confident decision-maker with a positive, solutions-focused approach, • Strong team player with the ability to lead and collaborate across a multi-level organisation, • Self-motivated, with the ability to set and achieve goals while supporting the development of others, • Professional, approachable, and empathetic, with a strong focus on delivering excellent service What We Offer • Opportunity to play a key role in a growing healthcare organisation, • A collaborative and supportive working environment, • Professional development and career progression opportunities For an informal conversation, contact Beth on 02392 316033 or email bburgess@compassltd.co.uk

Role will include daily site safety briefings, supervising mechanical subcontractors, daily reporting, QA checks, record keeping, weekly progress reporting, 6-week look-aheads, and also supporting the electrical site manager.

Site Manager - SouthamptonLocation: Southampton.Salary: £55,000 - £65,000 + Package.Sector: Commercial | New Build | Refurbishment.A well-established local main contractor is looking to appoint a Site Manager to support delivery on two upcoming schemes within the Southampton area.The business has

Role will include daily site safety briefings, supervising mechanical subcontractors, daily reporting, QA checks, record keeping, weekly progress reporting, 6-week look-aheads, and also supporting the electrical site manager.We have an established site team on site comprising engineers, senior engin

Electrical Site Manager £400 per day Black CSCS and SMSTS Required Role will include daily site safety briefings, supervising mechanical subcontractors, daily reporting, QA checks, record keeping, weekly progress reporting, 6-week look-aheads, and also supporting the electrical site manager. We have an established site team on site comprising engineers, senior engineers, commercial and a PM, candidat... ZIPC1_UKTJ

In this hands-on private client position, you’ll manage a high-quality portfolio. Your new company Our client is a well-established, modern and supportive practice with a strong reputation across the South Coast for delivering high-quality personal tax advice. Their friendly Personal Tax team in Southampton continues to grow, and they’re now looking for an experienced Private Client Tax Senior or Manager to join them. You’ll be part of a tight-knit team of six, working closely with approachable Partners who truly value accuracy, personal attention, and long-term client relationships. Your new role In this hands-on private client position, you’ll manage a high-quality portfolio covering personal tax, IHT, trusts and estates. Day to day, you’ll be preparing and reviewing a variety of personal tax compliance work, supporting Partners on advisory projects, and helping clients navigate the transition to Making Tax Digital.Your key responsibilities will include: • Managing a varied private client portfolio within the firm’s 1,300-client personal tax base., • Preparing/reviewing self-assessment returns, CGT calculations, P11Ds, trust & estate returns, and IHT forms., • Supporting Partners with MTD implementation and modernising tax processes., • Assisting with advisory work including income extraction, IHT planning, trust structuring and broader wealth/succession matters., • Acting as a liaison point between clients, HMRC, solicitors and internal teams., • Spotting planning opportunities and escalating advisory points where appropriate., • Supervising and mentoring junior colleagues, contributing to workflow management What you'll need to succeed You’ll bring strong experience from a practice environment, ideally as a Personal Tax Senior, Assistant Manager or Manager.The firm would love you to have: • ATT, CTA, ACA or ACCA qualification - or strong QBE experience., • A solid grounding in personal tax, IHT, trusts and estates., • Confidence managing a portfolio and working directly with private clients and HNWIs., • A proactive approach to digital change and MTD developments., • Excellent communication, organisation and client-care skills.What you'll get in return, • A competitive salary based on your experience., • Modern offices with free on-site parking., • Flexitime, overtime options and a good pension scheme., • A supportive, collaborative culture with accessible Partners., • Exposure to interesting, high-quality private client work., • Ongoing professional development and clear career progression pathways. What you need to do now If you enjoy delivering high-quality private client work and want to join a friendly, forward-thinking practice where your expertise will be genuinely valued, this could be a fantastic next step.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4776301

We are seeking an experienced Electrical Project Manager to lead the successful delivery of projects in collaboration with the Head of Operations, site teams, and the MEICA Design Manager.

Service Optimisation Manager Nationwide | Remote when not in service | Competitive salary + car allowance This is a role where you can truly shape the future of care. At Voyage Care, we support thousands of people across the UK with learning disabilities, physical disabilities, autism, brain injuries and complex needs. We’re proud to be an award‑winning organisation (Health Investor Specialist Care Provider of the Year) with a national reputation for high‑quality, innovative services. Now, as we expand our Service Optimisation Team, we’re looking for a Service Optimisation Manager to play a critical role in driving quality, growth and continuous improvement across our services. The role This is a high‑impact, hands‑on role for an experienced health or social care professional who thrives on pace, challenge and making a difference. You will: • Lead the integration of acquisitions and large tender wins, ensuring services are embedded successfully., • Drive continuous improvement across complex, multi‑site services at a regional and national level., • Partner closely with Operations teams to deliver quality, compliance and performance., • Support due diligence and post‑integration activity as part of our growth strategy., • Maintain Voyage Care’s position at the forefront of quality care provision., • Represent Voyage Care locally and nationally when required., • Stay ahead of regulatory and external changes, ensuring learning is cascaded effectively., • Occasionally provide direct care support, ensuring first‑hand understanding of service delivery. This role involves regular nationwide travel and overnight stays – a full UK driving licence is essential. About you You’ll be someone who is confident working at pace, comfortable with complexity, and motivated by improvement. You’ll bring: • Previous experience in health or social care (essential)., • A strong background in service improvement, quality or operations., • The ability to work autonomously while collaborating with senior leaders., • Strong communication, analytical and commercial skills., • A flexible, solutions‑focused mindset., • Confidence working across the UK and with multiple stakeholders., • A genuine passion for improving outcomes for the people we support. What we offer In return, you’ll join a values‑driven organisation where your work has real impact, alongside a competitive and flexible benefits package: • Remote working when not in service, • Company car or car allowance, • Competitive salary, • 25 days’ annual leave + bank holidays, • Your birthday off, • Enhanced family leave, • Enhanced retirement leave, • Life assurance and pension, • Blue Light Card discounts, • DoctorLine – 24/7 GP access for you and your family, • Eye care vouchers, • Funeral Concierge, • Confidential wellbeing support (V‑Assure / Maximus) Ready to make a difference? If you’re passionate about quality, improvement and shaping services that change lives, we’d love to hear from you.

POSITION SUMMARY: The Registered Dietitian (RD) position will provide nutritional services defined in a clinical trial virtually for clinical trial participants. This position will also be responsible for setting appointments and submitting source documentation following the visits. QUALIFICATIONS: • Current and valid registration with Health and Care Professions Council (HCPC) Registration for Dietitians ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY: • Performs the full scope of Registered Dietitian practices; including, but not limited to, providing virtual lifestyle counseling visits to improve nutrition and dietary quality, mental health and developing coping skills, and building health behavior and lifestyle habits that align with participant’s goals and values., • Sets appointments with subjects within the required appointment window., • Completes virtual visits for clinical trial subjects., • Works cooperatively with Clinical Project Manager and site personnel to complete visits and submit accurate source documents in a timely manner., • Maintains all necessary licenses, certifications, credentialing materials and other required documents. Possess technological competency in Microsoft Teams or similar virtual visit applications., • Regularly stay informed on the latest nutrition and food health updates., • Performs additional duties and responsibilities as deemed necessary. This is a virtual adhoc role with flexible hours according to the participant visit schedule. Virtual consultations can be held at any time of the day, including weekends. Whilst virtual and remote, all visits will need to be conducted from within the UK.

We are supporting a major UK transmission system operator on Eastern Green Link 1 (EGL1), one of the most significant electricity transmission projects driving the UK’s energy transition. EGL1 is a 525 kV HVDC interconnector connecting Scotland and England, enabling large-scale renewable energy transfer and supporting the UK Net Zero agenda. The Role We are looking for a Consents Manager to take ownership of environmental and consents compliance during the construction phase of the project. You will act as the key interface between the contractor team and the Employer’s Consents function, ensuring all regulatory, environmental, and planning obligations are delivered across Scotland, England, and offshore works. Key Responsibilities • Manage environmental and consents compliance across construction activities, • Ensure adherence to DCO, CEMP and all associated environmental requirements, • Coordinate environmental works programmes (surveys, mitigation, monitoring, licences), • Act as main interface with Employer Consents teams, • Deliver weekly/monthly reporting and environmental audits, • Manage environmental incidents, investigations, and close-out actions, • Ensure subcontractors and site teams are fully briefed on consents obligations What We’re Looking For • Experience on major UK infrastructure construction projects, • Strong knowledge of UK environmental legislation, • Hands-on experience with DCO compliance during construction, • Background in environmental management / consents on linear infrastructure projects, • Experience managing environmental programmes and stakeholder interfaces, • Exposure to cross-jurisdiction projects (Scotland / England) is highly desirable, • HVDC / energy infrastructure experience is a strong advantage

You will like Managing marine enginering projects for this forward-thinking maritime technology business hybrid working in Southampton as a Project Manager which is an exciting opportunity to work within a fast-growing private company that is making a real impact on sustainable shipping. The organisation is at the forefront of developing innovative wind-assisted propulsion systems, helping the industry reduce fuel consumption and emissions. Working with a talented team in a dynamic environment, you’ll enjoy a culture that values innovation, collaboration, and professional growth. This is an excellent chance to apply your project management skills in an environment where your work truly matters and can help shape the future of clean maritime transport. You will like The role of Project Manager itself which involves steering projects from conception to installation and operation, ensuring delivery on time, on budget, and to high standards. More specifically: • Building simple, practical project plans from initial concepts, • Coordinating engineering teams, suppliers, and internal departments to meet project milestones, • Maintaining clear task lists, ensuring timely completion of actions, • Identifying risks early and escalating issues promptly to mitigate impact, • Helping projects progress by taking proactive leadership and initiative, • Preparing comprehensive timelines, budgets, and progress reports, • Maintaining and organising project documentation and reporting, • Coordinating with subcontract manufacturers, suppliers, and support providers, • Tracking progress across multiple streams to ensure delivery alignments, • Managing logistics, documentation, and supplier readiness to meet project schedules, • Resolving delivery issues efficiently while maintaining strong supplier relationships, • Participating in technical discussions, capturing decisions, and defining clear actions, • Contributing to continuous improvement of project delivery processes as the business scales The position offers a fantastic blend of technical coordination, stakeholder management, and operational delivery — perfect for someone looking to grow within a pioneering environment. You will have To succeed as a Project Manager, you will have a healthy mix of the following: • A degree or technical qualification in engineering, marine, manufacturing, or a similar field, • Relevant experience in project management, engineering coordination, or a manufacturing environment, • Strong technical understanding to work credibly with engineering teams, • Excellent stakeholder management and relationship-building skills, • A proven track record of delivering projects on time and within budget, • Strong organisational skills with a structured, solutions-focused approach, • Effective verbal and written communication abilities, • Confidence in coordinating with engineers, suppliers, and shipyards, • Proactive ownership of tasks and responsibilities, • Ability to create structure and clarity where none exists, • An understanding of shipping, marine, or offshore sectors is highly advantageous, • Desirable: experience in marine, shipbuilding, offshore, or fabrication sectors; familiarity with project tools; exposure to start-up or fast-growth environments You will get As a Project Manager, you will enjoy a competitive salary of £45K-£60K depending on experience, complemented by an excellent benefits package. Additional perks include: • Opportunity to contribute to cutting-edge maritime sustainability projects, • Engagement with a highly innovative and expanding business, • Ownership and responsibility in a role with tangible impacts, • Development pathway into senior project management, programme leadership or operational roles, • Work within a collaborative team environment that values your input, • Flexible working arrangement (hybrid, with 3 days on-site in Southampton) You can apply To apply for the Project Manager role, simply click the button on this job posting or send your CV in confidence to anthony@macstaff.co.uk. We look forward to hearing from talented professionals ready to make waves in the maritime technology sector.

FIELD SERVICE TECHNICIAN – UK MARKET WHY YOU WOULD CHOSE AB In AB we work in a multicultural context with over 1,500 employees in offices in 22 countries around the world between Europe, North America and South America. Our commitment is to continue to look for a better way to write our future in an even more sustainable way, involving all our partners and starting from the desire to establish a relationship with the candidate that respects diversity, equity, through a recruiting process free from prejudice and discrimination. Sustainability is not only our core business but also our way of working. We have technologies and software that allow us to optimize the time and effort of the selection process by allowing the constant updating of applications and that improve the "candidate experience", a process of mutual knowledge in which the candidate expresses his or her professional and personal ambitions that the Talent Acquisition experts match with the company's professional opportunities, to immediately establish a transparent relationship of comparison and orientation. YOUR CHALLENGES In this role, the Field Technician will carry out regular services, diagnosis and adjustments of client’s assets to achieve optimum performance of the biogas upgrading process, High pressure Reciprocating and screw compressors and auxiliary equipment. Responsibilities will include the installation, commissioning, maintenance and service tasks on biogas/Natural equipment. • Maintain, analyze, assess, diagnose, troubleshoot and repair various OEM scope as installed at client sites, • Perform Minor and Major Overhaul., • Assist the Service Area Manager (SAM) establish parts and labour estimates required for equipment and system repairs., • Maintain, establish and identify Service vehicle tooling/parts/etc. requirements., • Complete detailed Field Service’s Report before leaving a client site and submit expenses weekly to the SAM or his alternate., • Proactively prepare materials list for preventative and corrective work, • Proactively review assigned materials necessary for maintenance actions, informing the SAM/purchasing if further materials are required, • Install, configure, and calibrate equipment, providing staff training on safe usage, • Troubleshoot process issues both onsite and remotely as part of an on-call rotation, • Test, maintain, and modify existing systems to ensure optimal performance, • Conduct Factory Acceptance Tests (FATs) and Site Acceptance Tests (SATs) for equipment upgrades, • Execute scheduled and reactive maintenance according to company Standard Operating Procedures (SOPs), • Log data, monitor trends, and implement solutions both onsite and remotely, • Comply with the company's Health & Safety Policy and Quality Management System, • Coordinate, manage, and supervise subcontractors on site to meet service requirements, • Be available for regular travel within the UK, Europe, and occasionally internationally, • Commit to Quality, Health, Safety, and Environmental standards, • Foster a culture of continuous improvement and lead by example to achieve and exceed company goals, • Engage in ongoing training and meet compliance requirements for the industry WHY WE WOULD CHOOSE YOU • Engineering Degree/HNC/HND qualification is desirable, or equivalent education and experience, • Multi-skilled bias 75/25 mechanical/electrical preferred, • A good understanding and ability to work with PLCs, • Electrical diagrams and drawings, • Flexibility with working hours, as being part of an On-Call Rota and call out service is expected (On-call & Overtime Paid), • Own relevant experience with industry, CHP Gas Engines, Biogas, Anaerobic Digestion, Marine Engineering (pumps, motors), and Power Generation, • Self-motivated and able to work in small groups/teams and alone, • Driving license to allow traveling around the UK/EU and international travel, • Carrying out a mixture of scheduled service and reactive work, • Good time management skills, • Ability to prepare technical reports for both internal and external customers, • Technical knowledge of: compression, HX, pump, valve & pressure vessel systems, • Excellent communication skills, both written and oral with the ability to work with international colleagues, • Great attitude, personable, courteous and a great team player QUALIFICATIONS/CERTIFICATES: (WE WILL TRAIN) H2S Awareness DSEAR COMPEX (Mechanical or Electrical) IPAF Gas Safe AB thanks you for your application. Follow us on our social media channels! Thank you, AB Talent Acquisition Team.

Operations Compliance Manager Field Based Up to £45,000 + £6,000 car allowance + expenses Are you an experienced high volume QSR Store Manager looking to step into a Head Office role? Keep reading. We are supporting a fast-growing, award winning international QSR brand with 150+ UK sites and 30+ new openings every year is looking for a Compliance Manager to join its Operations Excellence team. This is a field-based role combining compliance auditing, operational coaching, and stakeholder management across the UK franchise network. It’s an ideal opportunity for a seasoned QSR Store Manager ready to step into a head office operations role and gain exposure to multi-site operations in a rapidly expanding brand. The Role You will spend most of your time visiting stores across the UK franchise network, conducting unannounced audits, coaching teams, and working closely with franchise partners to drive brand standards and operational excellence. This is not a pure audit role. While auditing is a key part of the job, the real value lies in coaching teams, influencing franchise partners, and improving operational performance across the network. You will be part of a lean Operations Excellence team with direct exposure to senior leadership. Why Join? • Join a rapidly scaling international QSR brand, • 30+ new restaurants opening every year, • Direct exposure to senior leadership in a lean head office team, • Opportunity to influence brand standards across the UK network, • Clear progression pathway toward Area Manager or senior operations roles, • Daytime hours with occasional weekends Key Responsibilities • Store Auditing: conduct regular and unannounced audits across franchised restaurants to assess brand standards, operational compliance, food safety, and customer experience., • Coaching & Development: coach store managers and teams during visits to improve operational standards, strengthen processes, and drive better performance., • Stakeholder Management: Build strong relationships with franchise partners and Franchise Business Managers to align on expectations and address compliance gaps., • Operational Improvement: Identify recurring operational issues and support improvements to processes, training, and standards across the network. You must have • 5+ years’ experience managing a high volume QSR restaurant, • Experience in a major QSR brand, • Exposure to projects outside day-to-day operations, such as: covering for an Area Manager, supporting new store openings, leading training initiatives or operational improvement projects, participating in brand audits or compliance programs, • Strong coaching and stakeholder management skills, • The ability to influence franchise partners and drive standards Most importantly, you are someone who understands operations deeply and enjoys helping teams improve. Travel & Location This is a field-based role with extensive travel. • Nationwide, • 3 nights away per week on average across the year, not every sigle week., • Driving licence required, • Travel is cover from the moment you leave home If this sounds like you, click apply! Know someone perfect for this role? DM us their details - we have a referral scheme in place.

Site Engineers We are seeking experienced Site Engineers (both Civils and Structural) to join our teams in North East and North West of England. This role reports directly to the Site Agent/Project Manager and is responsible for coordination of various stakeholders whilst ensuring compliance with contract terms, negotiating contract conditions, and mitigating potential risks. Responsible for monitoring the progress of projects from beginning to end; from design & planning through to construction and handover using RAMS. Key Accountabilities Health & Safety (H&S) • Treat Health & Safety (H&S) as a non-negotiable value on every level ensuring that all projects are delivered with H&S at the forefront., • Keep up to date with environmental matters, and be aware of policy and developments in this area., • Monitor all aspects of H&S on site such as safety of working equipment, PPE etc, • Report all accidents and near misses as per the current reporting procedures, • Assist with H&S investigations Environmental • Take care for the environment and comply with SEPA General Binding Rules, • Report all environmental incidents, near misses and hazards to the appropriate person, • Suggest potential improvements to environmental management within the company to the relevant person, • Assisting with Investigations if required Quality • Setting processes and procedures and ensuring they are implemented, • Adopting high-quality standards in line with company values and expectations, • Ensure Checklists are in place and completed as and when works are undertaken Commercial • Manage costs for the contracts and projects., • Maximise contract and project value and minimise wastage/costs., • Administer the programme and react to time deadline achievement, ensuring that work is completed to deadline Leadership • Delegating Tasks, • Coaching/ Mentoring, • Managing Performance and reporting on any issues, • Staff Training Plans Information Security • Complying with the Security Policy and associated procedures, • Protecting information for which they are responsibl Essential Skills and Experience • HNC in Civil Engineering, • Knowledge of Civil Projects, • Excellent Communication Skills, • Pro-active with Strong Leadership Skills, • Strong Influencing skills, • Excellent Attention to Detail, • Problem Solving, • Strong IT Skills, • Excellent Attention to Detail, • Negotiation Skills, • Strong Financial Acumen, • Experienced in Planning and Forecasting, • Complex Problem Skills, • Effective Decision Making Skills Preferred Skills and Experience • Driving Licence Additional Requirements: • May be required to work away from home visiting sites, • May be required to work occasional overtime/weekends as required to carry out the work Why Join us? • Competitive Salary and Benefits Package, • Car Allowance and access to pool cars, • Opportunity for professional development and career progression, • Work with a supportive and forward-thinking team, • Private Healthcare (BUPA)

Utility Development Program Manager About the Role We are seeking an experienced Utility Development Program Manager to lead the planning and delivery of utility infrastructure across a growing portfolio of large-scale development projects. This role will focus on ensuring power capacity is secured, planned, and delivered to support existing and future operational requirements. The successful candidate will oversee utility and substation projects from early feasibility through construction delivery, working closely with internal stakeholders, consultants, contractors, and utility providers across multiple European locations. Locations Open to candidates based in: United Kingdom, Netherlands, Germany, Italy, or Spain. Key Responsibilities • Develop and implement strategies to ensure timely delivery of utility infrastructure to development sites, • Support site due diligence activities by evaluating utility and grid capacity feasibility, • Manage external partners and consultants involved in substation design and construction, • Drive standardisation of utility substation and distribution designs across multiple sites, • Oversee budgets, forecasting, procurement, and delivery schedules for utility projects, • Develop specifications for transformers and related electrical equipment, • Lead procurement of long-lead electrical infrastructure and manage associated construction activities, • Coordinate multiple utility infrastructure projects simultaneously, • Track, manage, and report on project schedules and power delivery milestones Required Experience & Qualifications • 5+ years’ experience in medium/high voltage construction management or related infrastructure projects, • Experience managing multiple complex projects simultaneously, • Strong understanding of substations, grid connections, and utility infrastructure delivery, • Bachelor’s degree in Electrical Engineering or equivalent practical experience, • Ability to travel regularly as required to support projects, • Experience collaborating with senior stakeholders and cross-functional teams Preferred Experience • 10+ years’ experience in electrical substation or grid connection design/construction, • Licensed electrician or engineer with MV/HV expertise, • Technical knowledge of medium and high voltage electrical systems, • Experience managing large-scale infrastructure portfolios Skills & Competencies • Strong communication and stakeholder management skills, • Ability to manage deadlines and coordinate multiple priorities effectively, • Comfortable working in fast-paced, high-growth environments, • Strong organisational and problem-solving abilities, • Fluent English required; additional European languages beneficial (Finnish, Spanish, German, or Italian) What’s on Offer • Competitive salary and bonus structure, • Comprehensive benefits package, • Opportunity to work on large-scale, mission-critical infrastructure projects, • International and collaborative working environment, • Career growth within a rapidly expanding organisation

Group Quality Manager UK Wide Our client, a well-established civil engineering and infrastructure contractor, is currently seeking a Quality Manager to join their growing team. This is an excellent opportunity for an experienced Quality Manager from a construction, civil engineering, tunnelling, infrastructure or heavy civils background to take ownership of quality across the business. The successful Group Quality Manager will be responsible for managing, maintaining and improving the company’s Quality Management System, supporting live projects, carrying out audits, driving continuous improvement and ensuring quality standards are achieved across the business. This role would suit an experienced Quality Manager or Senior Quality professional who has worked across major civil engineering projects and is confident supporting site teams, senior management, subcontractors, suppliers and clients. Group Quality Manager Salary & Benefits • Salary up to £80,000, depending on experience, • Car / Car Allowance, • Salary Sacrifice on: Medical, Dental, and Tech Purchases, • Benefit Platform + 4x death in service, • Discretional company bonus, • Pension 5% company 4% employee, • 23 Days Holiday + 8 BH, • Working hours aligned with project requirements, with a field-based role across various UK sites., • Long-term progression within a growing contractor, • Opportunity to lead quality across multiple civil engineering projects, • Working hours between 7am and 7pm, depending on site and business requirements Group Quality Manager Job Overview • Lead, maintain and develop the company’s Quality Management System, • Monitor and review compliance with quality systems, processes and contract requirements, • Establish and manage project audit programmes across live sites, • Carry out internal, external, site and supplier audits, • Support site teams with quality procedures, documentation and best practice, • Provide guidance to project teams on client quality expectations and delivery strategy, • Support tenders and pre-qualification submissions with quality management input, • Monitor and report on project performance against quality objectives and KPIs, • Manage non-conformances, observations, overdue actions and preventative measures, • Undertake root cause analysis and support project teams with corrective actions, • Support third-party audits and assist with close-out of actions raised, • Drive continuous improvement, lessons learned and quality awareness across the business, • Develop and deliver quality training and management system awareness briefings, • Work closely with SHEQ, operations, project management and commercial teams, • Support project teams in achieving zero defects at handover, • Travel between sites as required Group Quality Manager Job Requirements • Previous experience in a Quality Manager, Group Quality Manager, QA Manager or Senior Quality role, • Strong background within civil engineering, infrastructure, tunnelling, RC structures, heavy civils or construction, • Good knowledge of ISO 9001, quality systems, audits and management systems, • Experience carrying out internal, site and supplier audits, • Strong understanding of NCRs, root cause analysis, preventative actions and quality reporting, • Ability to support multiple sites and work closely with operational teams, • Strong communication skills with the ability to deal with clients, subcontractors, suppliers and senior management

Better places, thriving communities. SENIOR COMMISSIONING ENGINEER Rock Power Connections Ltd Homebased/UK At Rock Power Connections, we owe our success to our staff. Within our Technical Operations business we are currently recruiting for a SENIOR Commissioning Engineer. This is your role. What part will you play? • To act as Commissioning Engineer undertaking commissioning activities / duties on a wide range of distribution power system plant, control and protection and other substation equipment to a high level of competence. Responsibilities: Health, Safety, Environmental & Quality: • Attend company authorisation / induction courses as required by Rock Power Connections, • Ensure that personally held test equipment is maintained in good working order and within calibration and to issue for re-calibration within appropriate time scales, • Maintain a safety & zero lost hours culture for all related site activities through good housekeeping, adhering to site safety rules, wearing correct PPE, proactively identifying safety and environmental improvements, offering solutions to issues and corrections to hazards (if appropriate) and applying company specific safety rules. Testing & Commissioning: • Be flexible to travel across the UK when required with fair and reasonable notice, • To attend Commissioning Panel Meetings as required, • To take the role of Lead Commissioning Engineer on designated projects, coordinating and managing commissioning activities, whilst acting as a focal point for the customer, • Completion of Commissioning Inspections, off load commissioning and on load commissioning as identified under the relevant DNO/IDNO Procedures, • To prepare and collate commissioning documentation to be incorporated in to final project folders such as drawing mark-ups and test data / documentation, • To fulfil Commissioning Panel duties within competency e.g., production of commissioning programmes, commissioning method statements, inspection schedules, etc, within specified time scales, • To undertake and complete testing and final commissioning on a wide range of plant and equipment at various voltage levels including fault investigation, diagnostic activities and rectification of faults within competence in accordance with the client's specification and documentation, • To participate, undertake and support FAT's, • To support apprentice commissioning engineers as required and to act as a role Model Staff Development, • To identify and inform Head of Technical Operations when specific product related training is required in order to satisfactorily complete commissioning activities Day-to-Day Control: • Provide technical support and direction, within their competence, to Rock Power Connections Project Team members, including the application of technical standards, • To liaise and work with internal and client Design Engineers to resolve design related queries, • To undertake other activities which the Company may reasonably require to be undertaken on a temporary basis which are within an individual's area of competence, • To report progress and/or problems to the Site Manager or Operations Manager / Engineer responsible for project delivery, • Assist & support the Field team - technical queries, quality plans, project commissioning programs, RAMS & EHS (Environmental Health & Safety) objectives Role Requirements: Working Safely or equivalent i.e. Safety Passport • HNC / Degree in electrical engineering, • DNO Competent Person, • Knowledge of CDM regulations, • Demonstrable extensive experience working as a Commissioning Engineer in Electricity Supply Industry with exposure to LV, MV, HV & voltage schemes, • Demonstrable comprehensive experience of working on a range of protection schemes and protection relays, DC systems, AC systems including primary and secondary injection testing of complex protection schemes., • Demonstrable comprehensive experience of working on various types of power plant and equipment., • Proven fault-finding experience, • Understanding of permit control & Isolations for a variety of clients such as NGED, SSE etc Who are Rock Power Connections? Since our acquisition by the Mitie Group in 2022, we have completed some of our biggest projects to date. These include the installation of EV charging stations at some of the UK's busiest hubs and partnerships with high profile clients such as hi-speed rail network HS2 and Electric Highway Gridserve, whilst continuing to support and grow our long-standing place on the NGED (formerly WPD) framework agreement to deliver new substations, carry out asset replacement and reinforcement works from 11kV through to 132kV We have a lot to celebrate, with full order books, however, as with other successful companies, we face an immediate challenge – the high-quality skills shortage. It's a huge challenge and we're no exception. The green economy in particular offers us massive opportunities, but we are struggling to find the right people. Having the right people and culture has always been key to our success. Rock would not be where it is today without them. If we do say so ourselves, our employee value proposition is fantastic in terms of benefits, packages, learning and development. Our focus continues to be on quality skills and training, and we believe that the Mitie brand combined with our family friendly ethos gives us that competitive edge. Our Commitment to Diversity: Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fuelled by over 130 nationalities. Rock Power Connections celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Our client, a well-established civil engineering and infrastructure contractor, is currently seeking a Quality Engineer to join their growing team. This is a new position within the business and will work closely with the Group Quality Manager to support quality across live construction and civil engineering projects. This is an excellent opportunity for a Quality Engineer, QA/QC Engineer, Site Engineer or Senior Engineer with strong quality experience to move into a dedicated quality role within a growing contractor. The successful candidate will be site-based, supporting project teams with inspections, quality records, audits, NCRs, ITPs, documentation, concrete works, subcontractor quality and general compliance with the company’s Quality Management System. This role would suit someone with a background in civil engineering, infrastructure, RC structures, tunnelling, water, highways, groundworks or heavy civils who is looking for long-term progression into Quality Management. Quality Engineer Salary & Benefits • Salary circa £40,000 – £50,000, depending on experience, • Potential to consider up to £55,000 for a strong civils quality background, • Company van or car allowance, • Salary sacrifice on medical, dental and tech purchases, • Benefit platform, • 4x death in service, • Discretionary company bonus, • Pension: 5% company contribution and 4% employee contribution, • 23 days holiday + 8 bank holidays, • Long-term progression into Quality Management, • Opportunity to work on varied civil engineering and infrastructure projects, • Opportunity to support quality across multiple live sites, • Site-based role with travel as required, • Working hours aligned with project requirements, • Working hours between 7am and 7pm, depending on site and business requirements Quality Engineer Job Overview • Support the Group Quality Manager with site-based quality activities across live projects, • Carry out quality inspections, checks and surveillances across civil engineering and infrastructure sites, • Assist with the implementation of the company’s Quality Management System on site, • Support site teams with ITPs, quality plans, inspection records and handover documentation, • Review site documentation and ensure records are accurate, complete and up to date, • Assist with internal audits, site audits and supplier/subcontractor quality checks, • Support the close-out of NCRs, observations and audit actions, • Help identify root causes of quality issues and support corrective/preventative actions, • Monitor quality performance and feed information back to the Group Quality Manager, • Support concrete works, pre-pour checks and post-pour checks where required, • Assist with tracking test results, quality records, as-builts and O&M information, • Work closely with site engineers, project managers, supervisors and subcontractors, • Ensure works are completed in line with drawings, specifications and client requirements, • Support site teams in achieving right-first-time delivery and zero-defect handover, • Promote quality awareness and best practice across project teams, • Travel between sites as required to support project delivery Quality Engineer Job Requirements • Previous experience as a Quality Engineer, QA/QC Engineer, Site Engineer, Senior Engineer or Assistant Quality Manager, • Background in civil engineering, infrastructure, heavy civils, RC structures, tunnelling, water, highways or groundworks, • Strong understanding of site quality processes, inspections, ITPs, NCRs and quality documentation, • Experience working with drawings, specifications, test records and handover documentation, • Knowledge of ISO 9001 and construction quality systems would be advantageous, • Experience with concrete works, pre-pour checks, post-pour checks or structural works would be beneficial, • Good IT skills, including MS Word and Excel, • Strong attention to detail and ability to maintain accurate records, • Confident communicating with site teams, subcontractors and management, • CSCS card preferred, • Engineering qualification or relevant construction background desirable, • Full UK driving licence required

Project Manager Location: Southampton – hybrid, 3 days per week on-site (relocation assistance available) Salary: £45-60K plus excellent benefits package About the Opportunity Join a fast-growing maritime technology business at the forefront of sustainable shipping, developing innovative wind-assisted propulsion systems that help commercial vessels reduce fuel consumption and emissions. This is an excellent opportunity for a Project Manager to join a growing business and help deliver projects from concept through to installation and operation. It is well suited to someone with a few years of relevant experience who brings strong technical understanding, good stakeholder and relationship management skills, and the potential to grow with the business. Key Requirements • Degree or technical qualification in engineering, marine, manufacturing, or similar, • Relevant experience in project management, project coordination, engineering, or a manufacturing environment, • Strong technical understanding and the ability to work credibly with engineering teams, • Good stakeholder management and strong relationship-building skills, • Proven ability to help deliver projects on time and on budget, • Strong organisational ability and structured thinking, • Comfortable working with engineers, suppliers, and shipyards, • Shipping knowledge would be a strong advantage Role & Responsibilities • Help deliver projects from concept through to installation and operation, • Coordinate engineering, suppliers, and internal teams to deliver milestones, • Build practical project plans, timelines, budgets, and progress updates, • Ensure actions are closed quickly and projects keep moving, • Identify risks, resolve issues, and escalate where needed, • Support delivery across manufacturing, supplier, and shipyard activities, • Help ensure projects are delivered on time and on budget Why Join? A superb opportunity to work on real-world clean technology with genuine ownership, broad exposure across engineering, manufacturing, and deployment, and the chance to grow with an ambitious maritime technology business.

Location: Home-based, with travel to customer sites. Ability to cover East of England/South East UK preferable. Salary: 40K per annum (FTE) Working Pattern: Full-time (Term-time only options available) About the Role Data Protection Education is a specialist consultancy providing information governance and DPO services to schools, trusts, and local authorities. We are looking for a consultant who understands the "inner workings" of a school to help deliver our data protection framework. We are especially interested in someone with ICT experience at a multi-academy trust level with a good understanding of cyber security and the DfE Digital Standards, though we are open to other experiences. School or MAT experience is a must. This is a multi-faceted role combining on-site consultancy, account management, and technical support for our core legal team. What We Offer • True Flexibility: We support home-working and can offer term-time-only contracts for those who need to balance work with school holidays., • Professional Growth: We provide admin support so you can focus on delivery, and we will sponsor you to gain internationally recognised data protection certifications., • Collaborative Environment: You’ll work alongside legal professionals and school experts, ensuring you always have the backup you need for complex cases. Key Responsibilities • Client Management: Lead the relationship for Multi-Academy Trusts (MATs) and schools (approx. 3-4 days per week)., • Compliance Consultations: Conduct both in-school and remote audits to assess compliance and advise on implementation. This may include standalon cyber assessments., • Content Contribution: Help develop policies and best-practice guidance for our online Knowledge Bank in the area of ICT, cyber security and digital standards. About You We are looking for "strong personalities" who understand the schools and MATs and aren't afraid to challenge the status quo. You are likely a match if you fit one of these profiles: • An experienced School Business Manager (SBM), IT Manager, or simliar., • An existing DPO, compliance or Information Governance professional. Essential Requirements: • UK Travel: You must be able to visit schools across the UK (1-2 days a week during term time, occasionally involving an overnight stay). We are particularly looking for additional coverage in East of England and South East (Kent/Sussex), • Transport: You must have your own transport (all standard expenses reimbursed) and a full UK driving licence., • Technical Literacy: Strong skills in MS365 and GSuite are vital., • You must have experience working in UK schools. Benefits • Salary: 40k per annum (FTE), • 30 days annual leave (plus bank holidays)., • Stakeholder pension., • Support for professional qualifications.

Offshore Methods (Removal) Lead / Senior Project Engineer – Full Platform Decommissioning • Contract Type: Outside IR35, • Duration: 12 months (scope running for another 18 months approx.), • Rate: Competitive hourly rate + uplift for offshore, • Location: Ideally 28/28 Offshore Travel / Home Working, • Start: ASAP Ceto Talent is representing a global offshore EPCI construction contractor on a major decommissioning project. We are supporting a well-established global offshore EPCI construction contractor, delivering complex offshore installation and decommissioning projects across the energy sector. This role sits within a major offshore decommissioning programme, focused on platform removal and heavy lift activities. You will play a key role in both methodology development and offshore execution, supporting ongoing works and upcoming project phases. Purpose of the position As Offshore Methods (Removal) Lead / Senior Project Engineer, you will report to the Offshore Methods Manager and be part of a major North Sea Decommissioning Project. You will ensure that all Methods engineering activities are properly and correctly managed, either directly or through subordinate staff, during the decommissioning phase. You will coordinate the activities of the method engineering group assigned, managing tasks and workload while providing both technical and administrative guidance. How can you support us? • Organise and coordinate the activities of the method engineering group, ensuring objectives are effectively and economically achieved, • Administer the working programme in line with plans, design and specifications, • Be responsible for the interpretation, implementation and improvement of design solutions, • Monitor and coordinate all phases of work progress, reviewing procedures, reports and calculations from engineers, • Ensure deliverables, equipment, facilities and services meet specified requirements, • Coordinate with vessel-based technical teams, supporting installation and advising vessel management on technical matters, • Ensure all installation records and checklists are completed and issued to QC for compilation, • Organise and participate in design reviews to define optimal installation methodologies, • Attend site during onshore preparation to ensure readiness and compliance, • Support critical offshore operations, ensuring execution aligns with methodology and capturing lessons learned, • Participate in offshore campaigns as a field engineer when required What are we looking for? • Degree qualified in Engineering (structural, naval or mechanical preferred), • Proven experience as a Methods Engineer / Senior Project Engineer within offshore removal or decommissioning, • Strong background in oil & gas offshore projects or similar high-risk environments, • Experience supporting cutting activities and heavy lifting operations, • Ability to operate across both engineering and offshore execution phases, • Valid OEUK medical and offshore certification (e.g. BOSIET/FOET) Project / Technical Environment • Offshore platform removal and decommissioning scope, • Heavy lift vessel operations for an offshore contractor and similar assets, • Cutting and removal methodology development, • Onshore engineering with offshore campaign delivery If you’re a Senior Project Engineer / Offshore Methods Lead with strong structural decommissioning and offshore execution experience, this is a key opportunity to get involved in a high-profile UK project. For more information or to apply, contact Jasmine White at Ceto Talent - 02039 66 66 52 | jasmine@cetotalent.com

Regulatory & Quality Manager We are supporting a long-standing client with further expansion of their quality team across the UK. This new position will take a business lead for all regulatory activities to support both clinical and commercial processes. You will work closely with several manufacturing facilities across the UK and will be the internal SME on all things regulatory. Due to an increasing and evolving product portfolio, this new function will take a direct responsibility in liaising with the regulatory bodies and work with corporate QA. The split of the role will be around 70% regulatory focused but 30% of your time will still be attributed towards quality activities. Whilst there are several sites, travel will be minimal. However, given the growing nature of the business, there is an expectation for this role to be site based initially with some flexibility moving forwards. For further information, please contact Mark Bux-Ryan. Key experience: • Established regulatory experience (minimum 5 years) within pharmaceutical sterile/biological products, • IMP experience is essential, • Track record in leading communication with regulatory bodies, • Exceptional stakeholder management skills, • Ability to work in an evolving an fast paced business Regulatory, RA, quality, QA, IMP, submissions, MHRA, clinical, commercial, marketing, authority, lead, manager, specialist, sterile, biological, vaccine, atmp, cell, gene

Gas Authorised Person (AP) – MOD / RAF Estate Location: UK (RAF Bases) Full-Time | Permanent | Travel Required We are currently recruiting for an experienced Gas Authorised Person (AP) to join a specialist compliance team supporting a major MOD contract across RAF bases throughout the UK. This is an excellent opportunity for an experienced gas compliance professional to play a key role in maintaining gas safety and operational compliance across a secure and critical defence estate. The Role As the Gas Authorised Person (AP), you will be responsible for overseeing gas safety compliance, contractor competence, audits, inspections, incident investigations, and permit systems across multiple RAF locations. Working closely with operational teams, project managers, and stakeholders, you will ensure gas infrastructure and gas-utilising equipment remain compliant, safe, and fully operational. Key Responsibilities • Act as the Gas Authorised Person (AP) across designated RAF sites, • Manage and maintain Gas Safety Management Plans, • Assess, appoint and review Gas Skilled Persons, • Monitor contractor and engineer competence, • Ensure compliance with Gas Safe systems of work, • Conduct site inspections, audits and compliance reviews, • Issue and control Gas Permits to Work, • Investigate gas incidents and produce technical reports, • Maintain compliance records and documentation, • Review risk assessments and method statements, • Prepare scopes of work and technical specifications, • Provide technical support and guidance to operational teams, • Ensure compliance with current legislation, standards and industry best practice Requirements • Significant experience within the gas industry, • Strong understanding of gas safety legislation and compliance, • Experience managing gas safety procedures and safe systems of work, • Excellent report writing and IT skills, • Ability to work independently and manage a varied workload, • Full UK Driving Licence, • Willingness to travel across RAF sites throughout the UK, • Ability to obtain and maintain MOD Security Clearance Desirable Qualifications & Experience • Previous experience operating as a Gas Authorised Person (AP), • Non-Domestic Gas qualifications, • LPG qualifications, • EUSR accreditation, • Knowledge of JSP 375, • Experience within MOD, Defence, Utilities, Facilities Management, Critical Infrastructure or Public Sector environments What's On Offer • Competitive salary and benefits package, • Funded training and professional development, • Long-term, secure role within the defence sector, • Opportunity to work across a diverse portfolio of RAF sites, • Career development within a specialist compliance function, • Stable and growing contract environment Please note: Due to the nature of the work, all successful applicants will be required to obtain and maintain MOD Security Clearance and comply with strict site security protocols. If you are an experienced Gas Authorised Person, Gas Compliance Manager, Senior Gas Engineer or Gas Safety Professional looking for your next opportunity within the defence sector, we'd like to hear from you. #GasAuthorisedPerson #GasAP #GasCompliance #CommercialGas #FacilitiesManagement #BuildingServices #MODJobs #RAF #DefenceSector #DefenceJobs #MilitaryEstates #GasSafety #ComplianceManager #EngineeringJobs #FMJobs #UtilitiesJobs #Infrastructure #PublicSectorJobs #HiringNow #UKJobs #TheLanesGroup #LanesRecruitment

Job Title: Telecommunications Engineer – Network Infrastructure Projects Duration: Ongoing rolling contract with no fixed end date Location: UK-wide role working on client sites across England Responsible to: Head of Projects / Decommissioning Site Manager Responsible for: Experience with floorplan interpretation, including identifying racking layouts, equipment and circuit locations, as well as carrying out cable tracing and fault identification. Job function Reporting to the Head of Projects, the Telecommunications Engineer will support a nationwide infrastructure project with a leading tier 1 telecommunications company. This role involves working across multiple sites throughout England, carrying out rack recovery, cabling, fibre tracing, and network infrastructure activities within live telecom environments. This is an excellent opportunity for engineers with strong data centre, transmission, fibre, and telecom infrastructure experience who are comfortable working independently and as part of a 2-engineer team when required. Specific responsibilities The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business. • Read and interpret floorplans to identify correct racks and infrastructure locations., • Read and understand Visio rack, circuit, and equipment drawings to identify correct CAL references., • Safely recover and move cabling while understanding when activities require:, • Single engineer working, • Two-engineer verification and recovery procedures, • Trace copper, fibre, and COAX cabling to confirm correct services are being recovered or relocated., • Work with CMTS COAX circuits where labelling may be limited or absent., • Use fibre testing equipment including:, • Fibre red light source devices; LIVE fibre testers, • Red eye testers for 2Mb–155Mb services, • Identify and interpret cable and fibre labelling including “to/from” routing information., • Determine correct fibre lengths and connector types for new links or equipment relocation activities., • Understand and work with all fibre connector types used within VMO2 environments., • Identify equipment status indicators including:, • LIVE ports (green LED), • Ceased ports (no LED), • LOS/alarm states (red LED), • Complete rack recovery activities and safely replace floor tiles after works are completed, • Produce reports, order sheets, and documentation using Microsoft Office applications. About you • Strong telecoms infrastructure and cabling experience, • Experience working in live network environments, • Fibre and copper cabling knowledge, • Ability to interpret technical drawings and rack layouts, • Experience using fibre testing and tracing equipment, • Understanding of transmission and network connectivity, • Excellent attention to detail and safety awareness, • Ability to travel extensively across England, • Flexibility for overnight stays where required Rewards • Competitive day rate, • Mileage paid at £0.30 per mile, • Hotel accommodation provided where overnight stays are required, • Subsistence allowance of £30 per night claimable via expenses

Welcome to Impact Food Group (IFG). We one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. Are you an experienced Contract Catering Operations Support Manager who still likes to be involved with Food? Looking to make a real difference? Be part of a growing business with a powerful social impact mission. We’re not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food. About the Role: Job Title: Area Support Manager Area Covering: East London - Newham,Stratford, Ilford and surrounding areas Working Days: Monday to Friday Shifts & Working hours: 45 hours per week Working Weeks: 52 weeks per year (25 days paid annual leave plus bank holidays) Pay Details: £38,000 per year plus car allowance of £3,840 per year (paid monthly) Benefits: Bonus potential of up to 10% ( Discretionary ) of salary based on performance, free meals on shift, uniform, pension and other great company benefits Join Our Team... Due to continued business growth, an exciting opportunity has arisen for experienced Operations Support Managers to join our team. In this role, you will work closely with the Operations Manager, supporting a portfolio of sites within your region. You’ll bring multi-site management experience, a genuine passion for food and service, and strong craft skills, with the confidence to step into the kitchen and support when needed. You will… • Manage, inspire, and engage teams, • Understand, track, and drive the schools’ restaurant profit contribution, balancing commercial performance with quality and service, • Build trusted relationships with clients and stakeholders to help deliver our shared goal of feeding more students, better food What You’ll Bring • Experience managing at least four sites, supporting and guiding Chef Managers in the smooth day-to-day running of each location, while also building and maintaining strong client relationships., • A chef by trade, with a hands-on approach and a willingness to step into the kitchen whenever needed., • Confident communicating at all levels, from the kitchen through to the boardroom., • Self-motivated, resilient, and highly organised, with a strong ability to prioritise effectively., • You’ll be confident using the Microsoft Office suite, with strong skills in creating clear, professional spreadsheets and presentations that effectively showcase performance and results. What’s in it for you? We’ll give you the opportunity to grow and build a career you can be proud of. You’ll have access to a wide range of free qualifications and ongoing development opportunities, as well as a staff discount scheme across over 850 retailers. We also run monthly incentives, giving our top-performing teams the chance to win shopping vouchers and other rewards. Next steps… If you think you’ve got what it takes, and the times above suit you, we’d love to hear from you! This role will require both an interview and a kitchen visit as part of the selection process. IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Assistant Manager Start Date: ASAP Basic Pay Rate: £28,980 Working Days: Monday to Friday with 1 weekend in 3. Working Hours: Monday to Friday 8:00 – 18:00, Saturday 10:00 – 17:00, Sunday 10:00 – 16:00 Role Overview Pertemps are currently recruiting for an Assistant Manager to support a Self-Storage company based in Southampton. Our client offers a permanent contract for the right candidate, subject to successful interview. Key Responsibilities • ‎Take responsibility for the running of the store when the store manager off site, • Effectively support any sale enquiries from customers, • Advising all potential and existing customers of the range of available services, • Complete all administrative tasks to ensure compliance with company procedures, • Maintaining the store’s cleanliness, • Raise any issues to the Store Manager or regional manager Candidate Requirements • Previous experience in store management, • Comfortable working within a small team, • Excellent written and verbal communication skills, • Competent with figures and compliance Why Pertemps? We’re a trusted recruitment partner, connecting talented people with opportunities that match their ambitions/lifestyle. We work with leading employers across the UK, offering genuine career growth and ongoing support. We take the time to understand what matters to you, providing honest feedback, guidance, and support every step of the way. We’re passionate about helping people progress, not just move, and we’re committed to finding roles that truly fit you. Interested? If you are interested in this role, please apply now or call Paul at our Southampton office for more information.

Times 24 is looking for a commercially driven Senior Acquisition Manager to lead the identification, negotiation and delivery of new car park opportunities across the UK. This is a highly sales-focused role where you will be responsible for building a strong pipeline, converting opportunities, and driving revenue growth through new site acquisitions. You will operate in a fast-paced environment, using flexible and proactive sales strategies to secure new business. Working closely with Commercial Profit Managers, Commercial Profit Executives and site opening teams, you will play a key role in expanding the Times 24 portfolio and delivering against ambitious growth targets. This is a target-driven role with KPI expectations linked to pipeline development, site acquisition and successful openings, supported by an associated commission structure. Please note, this is a field based role, that will see you working within the South Coast, with an initial primary focus on Poole to Worthing. Key Responsibilities • Proactively identify and secure new car park opportunities across the UK, • Drive the full sales cycle from lead generation through to conversion and site opening, • Deliver against acquisition targets and contribute to overall business growth, • Build, manage and maintain a strong pipeline of qualified opportunities, • Develop and execute strategic sales plans to maximise acquisition potential, • Negotiate commercial terms with landlords, partners and stakeholders, • Collaborate with internal teams to develop compelling customer and market propositions, • Monitor competitor activity and use market intelligence to inform sales strategy, • Work closely with Commercial Managers to ensure opportunities convert successfully, • Provide accurate weekly pipeline reporting and monthly forecasting, • Manage multiple opportunities at varying stages of the sales cycle, • Analyse performance data to drive decision-making and prioritise high-value opportunities, • Support the successful mobilisation and opening of new sites in line with KPI expectations About You • A highly motivated, results-driven sales professional, • Strong commercial awareness with a focus on revenue growth, • Proven ability to build and convert a sales pipeline, • Confident negotiator with excellent stakeholder management skills, • Able to work independently while collaborating across teams, • Flexible and adaptable approach to meet business demands, • Excellent communication and relationship-building skills, • Strong attention to detail and organisational skills, • Knowledge of parking operations or property acquisition (desirable), • Full UK driving licence required Skills & Experience • Proven track record in sales, acquisition or business development, • Strong customer and client relationship management skills, • Excellent negotiation and influencing abilities, • Commercial and financial acumen, • Ability to manage multiple opportunities and priorities, • Proactive problem-solving and opportunity identification, • Data-driven approach to pipeline and performance managementWhat we offer: Competitive Package: £45,000 base salary + £5,000 car allowance. Commission Structure, with a first year OTE of £15k+ on top of base Reward & Recognition Program: Your efforts won't go unnoticed. Free or Discounted Parking: Your car deserves a good spot too! Work-Life Balance: Fantastic work-life balance in a supportive environment. Continuous Development: Ongoing training, coaching, and development in a helpful and encouraging environment. Pension Scheme: Employer contribution to your pension scheme. JTRA1_UKTJ

Estimating Manager We are seeking an experienced Estimating Manager to lead the estimating function within a fast-paced construction and engineering environment. The role focuses on delivering accurate and commercially competitive tenders while supporting business growth and successful project delivery. Responsibilities • Lead the preparation and submission of competitive tenders, • Review drawings, specifications, and tender documentation, • Produce cost estimates, pricing strategies, and quantity take-offs, • Manage multiple tenders and ensure deadlines are met, • Assess project risks and opportunities, • Source and evaluate supplier and subcontractor quotations, • Manage and support the estimating and engineering team, • Collaborate with commercial, operational, and design teams, • Support project hand overs and provide commercial reporting, • Attend client meetings and support business development activities Ideal Experience & Skills • HNC/HND, NVQ Level 4/5, or Degree in a construction-related discipline, • Previous estimating management experience within construction or engineering, • Strong commercial awareness and cost management skills, • Experience with mechanical systems, piping, or prefabricated systems advantageous, • Excellent leadership, communication, and organisational skills, • Ability to manage multiple deadlines effectively, • Proficiency in Microsoft Office and estimating software, • Full UK Driving Licence Salary £50000 - £55000 Hours Monday to Friday, lunchtime finish Fridays On-site role Benefits • Company pension scheme, • 25 days annual leave plus bank holidays, • Professional development and training opportunities, • Career progression within a growing business If you could be interested in this excellent Estimating Manager opportunity, please apply and we'll be in touch to discuss further. JTRA1_UKTJ

People & Culture Manager Shape our people strategy. Lead with purpose. Make a difference. Contract Type: Permanent Hours: 30 per week, to be worked at least 4 days a week, hybrid working available 1 day per week Salary: £45,000 FTE (£36,000 pro-rata for 30 hours) About us Social Care in Action (SCiA) is a values-driven charity with over 30 years experience in supporting people across Southampton and the surrounding areas to live independently, stay connected, and thrive. With services spanning home care, extra care, specialist care, day services, and community transport, our teams make a meaningful difference every day. Our people are central to everything we do. As we continue to strengthen our culture, modernise our people practices, and support high-performing teams, this role is essential to our future. With a workforce of circa 180 staff and ambitious plans to grow in line with service expansion, we are at an exciting point in our journey. We are actively investing in the transformation of our people practices and the digitalisation of our HR systems, with Employment Hero at the centre of that work. This role will play a key part in driving that agenda forward, helping us build the scalable, modern and data-informed people function our organisation needs to thrive. About the Role We are looking for an experienced, confident and values-led HR professional to lead the operational delivery of our People & Culture function. This is a key leadership role within the organisation, acting as the senior operational expert responsible for employee relations, compliance, safer recruitment, workforce data, and day-to-day support to managers. You will work closely with the Head of People & Culture to translate organisational strategy into operational practice, ensuring managers feel supported, policies are applied consistently, and our culture continues to strengthen. This role is ideal for someone who thrives in a broad generalist environment, enjoys a mix of casework, system improvements, coaching managers to provide the best leadership to our workforce. What You'll Be Doing • Operational People & Culture Leadership, • Lead day-to-day operational delivery of the People and Culture function, ensuring a responsive, professional, and values-driven service., • Translate the organisational People and Culture strategy into clear operational plans and priorities., • Act as the primary point of contact for operational people matters, ensuring consistency and fairness across all services., • Embed organisational values and behaviours through people processes and management practice. Employee Relations & Case Management • Lead on employee relations cases including absence, performance, disciplinary, grievance, and capability processes., • Manage cases in a timely, proportionate, and legally compliant manner, coaching and guiding managers throughout., • Prepare and quality-assure documentation, investigation processes, and outcome letters to ensure robust, defensible outcomes., • Escalate complex or high-risk matters, such as TUPE, restructures, or safeguarding-related issues, to the Head of People and Culture, as appropriate. Policy, Governance & Compliance • Lead the development, implementation, and review of people policies and procedures in line with employment law, social care regulations, and organisational values., • Ensure compliance with safer recruitment standards, GDPR, CQC expectations, and internal governance requirements., • Maintain accurate records and audit trails to support inspections and external scrutiny., • Contribute to identifying and mitigating people-related risks, supporting the People Risk Register. Recruitment, Workforce & Talent Management • Oversee operational recruitment processes to ensure safe, efficient, and values-based hiring across all roles., • Support workforce planning, recruitment pipelines, and onboarding to ensure services are appropriately staffed., • Ensure induction, probation, and mandatory training processes are consistently applied and monitored., • Contribute to retention initiatives and workforce insight through data analysis and feedback. People Data, Systems & Reporting • Oversee the accuracy and integrity of workforce data within Employment Hero and all people records., • Produce regular people management reports, dashboards, and insights to support senior leadership decision-making., • Monitor key metrics, including absence, turnover, and recruitment activity, identifying trends and improvement opportunities., • Support continuous improvement of people systems, including automation and efficiency enhancements. Team Leadership & Development • Line manage People and Culture team members, providing supervision, coaching, and performance management., • Foster a supportive, high-performing team culture that reflects organisational values., • Ensure team members maintain professional competence and access appropriate learning and development opportunities. What We're Looking For Essential • Demonstrable experience in a generalist HR or People and Culture role, ideally at manager or senior advisor level., • Proven expertise in employee relations case management, including disciplinary, grievance, and capability processes., • Strong working knowledge of UK employment law, GDPR, and HR best practice., • Experience of developing, reviewing, and implementing HR policies and procedures., • Confident communicator with the ability to coach and influence managers at all levels., • Analytical mindset with the ability to interpret workforce data and produce meaningful insights., • Strong organisational skills and ability to manage a varied caseload and competing priorities., • Commitment to equality, diversity, inclusion, and values-led working., • Confidence operating as the most senior HR practitioner on site., • CIPD Level 5 (or working towards), or equivalent professional qualification. Desirable • Experience within a social care, health, or regulated environment., • Familiarity with Employment Hero or similar HRIS platforms., • Experience managing or mentoring a small HR team., • Understanding of CQC requirements and safer recruitment standards. WHAT SUCCESS LOOKS LIKE • Managers feel confident, supported and equipped to lead their teams., • Casework is resolved promptly, fairly and with strong governance., • Policies, systems and compliance processes are clear, consistent and up to date., • Retention of our workforce is reduced and aligns with at least national averages., • Recruitment pipelines are strengthened and time-to-hire is reduced., • Workforce data is reliable, insightful and drives informed decision-making., • A high-performing, values-driven People & Culture team is thriving. Our ValuesWe are guided by a clear set of behavioural competencies that underpin everything we do: • Puts people at the centre of everything they do, • Earns trust through their actions, • Works closely with our communities, • Collaborates to make a difference, • Aims high and leads by example These are not just words on a wall, they shape how we recruit, how we lead, and how we hold ourselves accountable. We are looking for someone who genuinely lives these values. Why Join Us? • A meaningful role in an organisation that is genuinely committed to the people it serves., • Autonomy to lead the People and Culture function operationally with the support of a collaborative senior team., • Opportunity to shape culture, embed best practice, and grow as a professional., • A supportive line manager in the Head of People and Culture, with clear escalation pathways for complex matters., • A committed, values-driven team around you. How to Apply To apply, please submit your CV and a covering letter outlining how your experience meets the requirements of this role and why you are motivated to join our organisation. We are committed to safer recruitment practices and all offers of employment are subject to satisfactory pre-employment checks, including an enhanced DBS check. We are an equal opportunities employer and welcome applications from all sections of the community. NO agencies please JTRA1_UKTJ

Due to busy demands, our well known Nationwide Distribution client is looking for Class 1 Drivers for Trunking at their busy Depot, with immediate start Afternoon and nights Weekends available. Subsidized canteen available on site. Working 9 to 14 hour shifts - Minimum 8 hrs guaranteed per shift. You will need to have held a C+E licence for a minimum of 12 months (for insurance purposes), with at least 3 continuous months worth of recent work showing on your Digi Card - NO INFRINGEMENTS! Overall objective: To assist with the smooth running of deliveries from depot to hub. Main duties/responsibilities:To complete collection and delivery of goods whilst following company procedures (NO HAND BALLING) - NO MULTI DROPEnsure goods are safely secured and paperwork is in orderFollow company security proceduresKeep vehicle clean at all timesUndertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors Knowledge/understanding required:Full UK ( C+E ) driving license required.Smart appearance.Good Knowledge of the English language CPC, digital tachocard IT knowledge/understanding requiredThe ability to apply knowledge and understanding to the JobThe ability to communicate effectively with the client and other members of staff in the operations and warehouse departments Attractive pay rates. Mon-Fri £18.15phMon-Fri O/T (After 8 hours)£25.25phSat £23.52phSat O/T (After 8 hours) £25.25phSun £26.25ph Holiday paid on top weekly - All rates increase after 12 weeks of service. JTRA1_UKTJ

Do you have a background in Facilities Maintenance, events maintenance or similar working across multiple sites?. Keywords: Technical Production Manager, Management, Leisure, Maintenance, Facilities, Events, Community Buildings, Project Management, Site-based, Southampton, Totton, Hedge End, Eastlei

Reporting to the Regional Design Manager, you will manage the design development and buildability aspects of schemes through second stage preconstruction and out to commencement on site. You will ideally have a proven track record of successful project delivery with a recognised Main Contractor in a

About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data., • Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard., • Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria • Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team., • Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps., • Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes., • Experience in conducting usability testing, either independently or collaboratively with user researchers., • Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system., • Experience in leading community of practice activities., • Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Developing Self and Others, • Delivering at Pace Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria. Stage 2 - Interviews If invited to interview Behaviours and Experience based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Ability And Behaviour Success Profile. Further details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and External candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Tribunal Caseworker This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal. The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities., • Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material., • Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales, • Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests., • Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner., • Provide support on ongoing transformation projects and being adaptable to change. Person specification Essential criteria: • Proven ability to make unbiased, evidence-based decisions., • Strong understanding of operation delivery processes., • Excellent communication skills, both written and verbal., • Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously., • Good level of digital literacy. How to Apply Click the 'Apply now' button and complete the application form by providing the following: 500-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. Behaviours Provide one 250-word example for the following Behaviour; Making effective decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dannii Bethell. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Communicating and Influencing, • Delivering at Pace We only ask for evidence of these behaviours on your application form: • Making Effective Decisions Benefits Alongside your salary of 29,952, Intellectual Property Office contributes 8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Learning and development tailored to your role, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Pre sift testing The following pre sift test will need to be completed and passed before your application will be seen by the panel: • Caseworker Test Applicants to note: All listed behaviours will be assessed during the Civil Service Judgement Test. There are no time limits for the completion of tests. Please ensure you complete the test with enough time to fully complete and submit your application before the closing date. Full instructions will be given at the start of the test. The deadline for completing the tests is the same as the application deadline: 11/06/2026 at 23:55 Please ensure you leave yourself enough time to fill out the application after completing the tests. Stage 2 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 500 word Personal statement will demonstrate your Experience against the listed essential criteria Behaviour Provide one 250-word example for the following Behaviour Making Effective Decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions Please note, in the event of a high number of applications, Making Effective Decisions the lead criteria may be used to carry out an initial sift of applications. Candidates who pass the initial sift will be progressed to a full sift. Stage 3 - Interviews If invited to interview Behaviours and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Please note candidates that proceed to the interview stage will be required to complete an written assessment. Details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note : CVs sent direct to the IPO will not be accepted. Please note candidates that proceed to the interview stage will be required to complete a written assessment. Details will be provided in the invite to interview information. This post is being advertised to Internal, across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

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