Operations & Commercial Manager
2 days ago
Leicester
Operations & Commercial Manager\n\nAre you a dynamic, hands-on leader with commercial savvy, logistical know-how, and strong people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise\n\nWe seek an Operations & Commercial Manager to oversee the charity’s trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds, and ensure strategic alignment, operational efficiency, and optimal social impact.\n\nPosition: Operations & Commercial Manager\n\nLocation: Leicester/hybrid and site based\n\nHours: Full-time (37 hours per week)\n\nSalary: £35,000 per annum\n\nContract: Permanent\n\nBenefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme\n\nClosing Date: 28th May 2026\n\nInterview Date: W/C 8th June 2026\n\nThe Role\n\nWe are looking for an Operations & Commercial Manager to support the strategic aims of the charity and the Chief Executive Officer.\n\nYou will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values.\n\nYou will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees.\n\nKey areas of responsibilities include\n\nStrategic and Commercial Leadership\nBusiness development and sales growth\nSales and Customer Engagement\nSupply Chain and Procurement\nStock Management\nLogistics and Distribution\nPremises Management\nFinancial Oversight\nTeam Leadership and HR\nHealth and Safety and Compliance\n\nAbout You\n\nWe are looking for someone with proven experience in business development, managing operations, retail, logistics or trading within a commercial or social enterprise setting.\n\nYou will have:\n\nExcellent leadership, interpersonal and communication skills.\nProven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting.\nA proven ability to identify and pursue new business opportunities, develop strategic partnerships, and drive growth within a commercial or social enterprise setting.\nExperience of stock management, logistics, supply chain, or retail operations.\nA strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.\nThe ability to operate on a senior level and represent The Goods Depot externally.\nThe ability to make decisions, multi-task, prioritise and delegate effectively.\nCommercial awareness and financial literacy to manage budgets, targets and financial reporting.\nAn excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems).\nThe ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.\nThe ability to achieve targets and work to tight deadlines.\nThe ability to work flexibly.\n\nWe are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally.\n\nIf you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!\n\nAbout the Organisation\n\nThe charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.\n\nAs an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.\n\nYou may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. #INDNFP\n\nPlease note this role is advertised by the recruitment agency acting for the client – Not For Profit People