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Providing administrative support to professionals working from the Pears Centre. This is a great opportunity for someone who is highly organised, confident in a front-facing role, and passionate about supporting services that make a real difference to children and young people. Our approach is about

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Senior Business Support Officer to join our client, Warwickshire County Council. Job Title: Senior Business Support Officer Pay rate: £14.82ph Duration: Temporary until February 2027 (Maternity Cover) Company: Warwickshire County Council Hours: Full time Location: Camphill Early Years Centre, Nuneaton What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Senior Business Support Officer to join the Adult & Community Learning (ACL) team. This is a specialised role which will act as the Data Officer for ACL, playing a key part in ensuring accurate learner data reporting for funding purposes. As well as overseeing the daily operational tasks of the team, the successful candidate will be responsible for managing and maintaining key data systems, ensuring compliance with funding requirements. You will achieve this by: Overseeing the day-to-day workload and priorities of the Business Support team Inputting and managing learner completion and qualification data Ensuring accurate data reporting to the FSA for funding purposes Maintaining and developing database systems Using Excel to analyse and manage data effectively Supporting wider administrative and operational functions within the team What are we looking for in the ideal candidate? Previous experience working with databases and strong Excel skills Experience in a senior administrative or business support role Strong attention to detail, particularly when working with data Ability to oversee workloads and support team delivery Confident working in a fast-paced, team environment About us and our client As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining one of the UK's largest and most successful independent recruitment agencies. Our partnership approach ensures you feel valued and supported throughout your assignment. Warwickshire County Council is a forward-thinking Local Authority committed to delivering high-quality services. You can expect to be part of a team that is: High performing Collaborative Customer focused Accountable Trustworthy

Location: Nuneaton Salary: £30,000.00 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme Contract: Permanent, full time Hours: 08:00–16:30 and 09:30–18:00 or set shift 13:30–22:00 Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play delivering best in class customer support to our prestige automotive customer. You will play your part to deliver against business goals; through focusing on continuous improvement, quality and attention to detail. Ultimately supporting the team to build a customer service centre of excellence. We don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart ‘From Gate to Great’ training and development program. As a forward thinking and people focused company, this is a fantastic opportunity to deliver outstanding service for internal and external customers alike, driving exceptional KPI performance, whilst adapting to changes in customer requirements and maximising opportunities for improvement. As part of your key responsibilities you’ll: Manage relationships and communications with retailers for all aspects of customer service and delivery Work in a fast-paced environment to address customer issues submitted via telephone, through CRM database, live chat or instant message Ensure key performance metrics are maintained and daily tasks are completed Manage client campaigns e.g. new vehicle launch, gathering stock data, issuing orders and crediting etc Assist with the creation of periodic performance reports, relating to customer service KPIs and escalate where KPIs are not achieved Take a lead in highlighting customer issues and drive improvements to prevent reoccurrence Support a culture of customer satisfaction through timely and thorough handling of queries Maintain detailed SOPs, Projects, Work Instructions and Process flows for all customer service processes Undertake regular training and development, with a clear focus on delivering exceptional customer experience Support the wider cross functional and cross regional teams, building key relationships to support query resolution and continuous improvement Ability to adapt and change in line with business needs Ensure all activities are conducted in accordance with Health and Safety policies and procedures About You We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role! Excellent Customer Services skills supported by good commercial understanding A strong team player - confident and self-motivated Quality focused - problem solving skills with a focus on continuous improvement A commitment to self-development and team development Ability to manage multiple tasks and projects simultaneously and to cope with the demands of a fast-moving and ever-changing set of priorities Ability to manage own time effectively in order to meet targets and timescales Experience with SAP Ability to embrace change and take on new processes Our recruitment and selection process Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Customer Service Advisor, Customer Support Specialist, Customer Service Executive, Customer Service Coordinator, Customer Operations Advisor, Client Services Advisor, Customer Relations Advisor, Customer Experience Advisor, Customer Support Administrator, Customer Service Representative, Customer Care Advisor, Customer Service Officer, Customer Support Associate. REF-(Apply online only)

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Senior Business Support Officer to join our client, Warwickshire County Council. Job Title: Senior Business Support Officer Pay rate: £14.82ph Duration: Temporary until February 2027 (Maternity Cover) Company: Warwickshire County Council Hours: Full time Location: Camphill Early Years Centre, Nuneaton What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Senior Business Support Officer to join the Adult & Community Learning (ACL) team. This is a specialised role which will act as the Data Officer for ACL, playing a key part in ensuring accurate learner data reporting for funding purposes. As well as overseeing the daily operational tasks of the team, the successful candidate will be responsible for managing and maintaining key data systems, ensuring compliance with funding requirements. You will achieve this by: Overseeing the day-to-day workload and priorities of the Business Support team Inputting and managing learner completion and qualification data Ensuring accurate data reporting to the FSA for funding purposes Maintaining and developing database systems Using Excel to analyse and manage data effectively Supporting wider administrative and operational functions within the teamWhat are we looking for in the ideal candidate? Previous experience working with databases and strong Excel skills Experience in a senior administrative or business support role Strong attention to detail, particularly when working with data Ability to oversee workloads and support team delivery Confident working in a fast-paced, team environment About us and our client As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining one of the UK's largest and most successful independent recruitment agencies. Our partnership approach ensures you feel valued and supported throughout your assignment. Warwickshire County Council is a forward-thinking Local Authority committed to delivering high-quality services. You can expect to be part of a team that is: High performing Collaborative Customer focused Accountable Trustworthy

Your new company Our client is an established, ambitious multi-site professional services business with an excellent reputation in the Midlands. It is a well-managed and independent firm that puts people at the heart of everything they do, with a positive, collaborative and client-centric culture. Your new role Reporting to the Chief Executive Officer, this Head of Finance appointment will support the business with its growth aspirations. Leading a dedicated and experienced finance team, you will have full responsibility for financial management, including partnership accounting and compliance. Although a hands-on role, this post will support the Board, helping to drive both operational performance and growth. What you'll need to succeed The ideal candidate will be an experienced and professionally qualified Financial Controller who has experience in either professional services or a partnership. Culture fit will be key, you will need to demonstrate high-level interpersonal skills as well as attention to detail, an ability to confidently present to the Board and wider firm, and the energy to lead from the front. What you'll get in return Alongside a competitive basic salary, you will receive a comprehensive benefits package that includes an annual bonus. Our client is looking for someone who enjoys being in the office, but can offer flexibility for the right candidate. This is an outstanding opportunity to join a business with a long heritage and established reputation and have a real impact in the next phase of its business plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company You'll be joining an organisation committed to delivering a safe, well‑maintained, and efficient working environment across its buildings. They take pride in excellent customer service, strong community values, and providing reliable service to staff and visitors. Your new role We are recruiting a Premises Officer for an initial 3‑month assignment, working 37 hours per week on a rotating shift pattern of early starts (07:00-15:00) and late starts (11:30-19:30).This role is paid at approximately £16 per hour, via Umbrella or PAYE. We do not pay CIS. You'll be responsible for ensuring the smooth day‑to‑day running of a range of buildings. Key duties include: Carrying out routine service inspections. Monitoring energy and water usage (readings and basic reporting). Controlling and operating building services and systems. Completing straightforward daily maintenance tasks. Receiving and handling deliveries of materials, furniture, and equipment. Managing waste disposal in line with company requirements. Setting up meeting rooms, training rooms, and supporting general operations. Attending other buildings when needed to support staff and check facilities (occasional weekend work may be required). Carrying out all duties with a focus on customer service, best value, and positive representation of the company's valuesWhat you'll need to succeed You must be literate and numerate. A multi-trade background is highly desirable. A practical, hands‑on approach to building maintenance. Strong customer service skills and the ability to work independently. Willingness to travel between locations when required. Flexibility to work varying shift patterns (early and late starts).What you'll get in return A competitive hourly rate of up to £16 per hour. A stable 3‑month contract with full‑time hours. Experience within a supportive and reputable local authority. The opportunity to broaden your facilities and premises management skills.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)