Internal Sales Executive
2 days ago
Nuneaton
Internal Sales Co-ordinator \n\n • Job Type: Full-time, permanent\n, • Location: Office-based, 5 days per week\n, • Salary: £28,000 - £30,000 plus annual company bonus\n\n A growing international manufacturer within the building services sector is looking to appoint Internal Sales Co-ordinators to join its internal sales team. These Internal Sales Co-ordinator opportunities are ideal for someone with strong customer service, order processing and administrative experience who enjoy working in a busy technical environment. The role focuses on managing enquiries, quotations and orders, while building long-term customer relationships and supporting a smooth journey from enquiry to completion. \n Day-to-day of the role \n\n • Handle incoming customer enquiries by phone and email, providing a high standard of service at all times.\n, • Process quotations, sales orders, purchase orders, confirmations and collections accurately and efficiently.\n, • Manage around 15-20 orders per day across parts and complete systems, ensuring prompt turnaround.\n, • Support the external sales team with customer, product and project-related enquiries.\n, • Maintain accurate CRM records, including customer details, project updates and won or lost opportunities.\n, • Provide technical product information and guidance, relaying advice clearly and accurately to customers.\n, • Liaise with warehouse, logistics and internal departments to ensure orders are processed smoothly.\n, • Monitor shared inboxes and ensure all queries and documentation are handled in a timely manner.\n, • Assist with smaller customer projects and general sales administration as required.\n, • In the first six months, help improve CRM processes, build product knowledge and become a key contact for order processing and enquiries.\n\n Required skills & qualifications \n\n • At least 2 years' experience in internal sales, sales support, customer service or sales coordination.\n, • Proven experience processing customer quotations and sales orders accurately.\n, • Strong administration, organisational and time management skills.\n, • Excellent written and verbal communication skills, with the ability to build lasting customer relationships.\n, • Confident working independently, taking ownership of tasks and managing a varied workload.\n, • Good IT skills, including Microsoft Office; CRM system experience would be advantageous.\n, • Experience in building services, plumbing, drainage, electrical or another technical product environment would be beneficial.\n, • Sage 200 experience, exposure to CAD, or the ability to read technical plans and drawings would be an advantage.\n, • A proactive, resourceful and detail-focused approach, with a strong team ethic and can-do attitude.\n\n Benefits \n\n • Annual company performance bonus\n, • Healthcare scheme\n, • Company pension\n, • 24 days annual leave plus bank holidays\n, • Free onsite parking\n, • Company-provided uniform\n, • Ongoing training, mentoring and genuine career development opportunities\n\n How to apply \n To apply for this Sales Co-ordinator position, please submit your CV and a cover letter outlining your relevant experience and why this role is of interest to you.