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About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.
We are looking for a Digital Marketing Executive to lead our restaurant’s online marketing efforts, drive customer engagement, and increase footfall and online orders. The ideal candidate will have experience in social media management, SEO, content creation, and paid advertising to promote the restaurant effectively. Key Responsibilities: Social Media Management: Develop and execute engaging content strategies for Facebook, Instagram, TikTok, and Twitter. Create and schedule high-quality posts, reels, and stories showcasing menu items, promotions, and events. Respond to customer inquiries, comments, and reviews to maintain strong online engagement. Online Advertising & Promotions: Plan and manage paid advertising campaigns on Google Ads, Facebook Ads, and Instagram Ads. Optimize campaigns to drive reservations, online orders, and brand awareness. Implement and monitor special offers, discounts, and loyalty programs. SEO & Website Management: Optimize the restaurant’s website for search engines to improve online visibility. Manage and update online menus, promotions, and booking systems. Ensure a mobile-friendly and user-friendly experience. Influencer & Partnership Marketing: Collaborate with local food bloggers, influencers, and content creators for brand exposure. Coordinate partnerships with food delivery platforms like Uber Eats, Deliveroo, or Just Eat. Email & SMS Marketing: Create and send email newsletters with updates on promotions, new dishes, and events. Develop SMS campaigns for special offers and exclusive deals. Analytics & Performance Tracking: Use Google Analytics, Meta Insights, and other tools to track and improve marketing performance. Provide reports on campaign success, customer engagement, and online traffic. Required Skills & Qualifications: Bachelor's degree in Marketing, Business, or a related field (preferred). Strong understanding of social media trends, SEO, and online advertising. Experience with content creation tools like Canva, Photoshop, or CapCut. Knowledge of Google Analytics, Meta Business Suite, and email marketing platforms. Excellent communication and creativity skills.
We are seeking a highly motivated Marketing Manager to lead our marketing strategies, enhance brand visibility, and drive sales growth. The ideal candidate will have a strong background in retail marketing, with expertise in both digital and traditional marketing channels. Key Responsibilities: - Develop and implement marketing strategies to drive foot traffic and online sales. - Manage and optimize social media platforms, advertising campaigns, and promotions. - Create compelling content for both online and offline marketing materials. - Collaborate with the sales and operations teams to align marketing efforts with business goals. - Analyze customer trends and competitor strategies to adjust marketing tactics. - Track and report on the effectiveness of marketing campaigns and recommend improvements. Qualifications: Bachelor's degree in Marketing, Business, or related field. Minimum of 3-5 years of experience in marketing, preferably in the retail industry. Strong knowledge of digital marketing platforms (Google Ads, Social Media, SEO, etc.). Excellent communication, leadership, and project management skills. Creative thinker with strong problem-solving abilities. Why Join Us? At S M Grays Supermarket, you’ll be part of a fast-growing company that values innovation and customer-centric approaches. We offer competitive salary packages and an opportunity to grow with the business.
Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.
Position Statement A degree in Marketing, Business or Commerce or a relevant field of work, or an equivalent combination of education and proven work-related experience. Pogressive work experience in a Hotel Marketing role with proven marketing executional experience and the ability to lead the segment. The ability to demonstrate well rounded knowledge of all aspects of marketing, including digital, social media, content development and PR. Due the nature of the role you will need to demonstrate the below technical competencies: Expertise in this field The ability to not only monitor but to create content and publish to our social media channels. Experience with social media management software tools. Competent in using Email/CRM systems. Experience in using Content Management Systems (CMS) ideally WordPress. Technical competence in using Adobe Creative Suite: In-Design & Photoshop Digital marketing platforms i.e., Google Analytics The Marketing and Social Media Consulting Manager will be responsible for enabling our hotels to reach adequate online presence and visibility levels to drive online channel performance, direct bookings as well as introducing new commercial opportunities (e.g., hotel level advertising in new distribution channels).
At EQUIDRY & Drywalks, we all have a passion for horses, dogs & life outdoors. Hard work, dedication and determination is part and parcel of life with horses, and this ethos drives everything we do here. If you share our love of the great outdoors, are full of energy, demand results, have the grit & drive to get things done to the best of your ability, you’ll fit right in here! We are seeking an experienced and results-driven Marketing Manager who will use their expertise to elevate and scale our brands. This role requires a deep understanding of horse riders, dog owners, e-commerce platforms, digital marketing, and customer behaviour in the online space. Some of what you will be doing; Marketing Strategy: Develop and implement marketing strategies for Equidry & Drywalks, aligning with company objectives and market trends. Digital Content Creation & Copywriting: Produce engaging content across social media platforms, including videos, images, and graphics to enhance brand presence and engagement. Email Marketing: Develop and implement email marketing strategies to support customer retention, engagement, and revenue growth. Create visually appealing, on-brand email designs and engaging copy for automated workflows, newsletters, promotional emails, and lifecycle campaigns. Social Media Management: Manage all social media channels, developing and scheduling content to increase reach and engagement. SEO and Analytics: Manage SEO, PPC campaigns, and Google Ads/Analytics to drive traffic and measure marketing effectiveness. Event Planning and Management: Organise and manage events & trade shows, including product launches and promotional activities, to enhance brand visibility. Team Leadership: Manage and mentor team members, fostering a collaborative and innovative environment. Product Launches: Lead the planning and execution of new product launches to ensure successful market entry. Brand Development: Enhance brand identity and ensure consistent messaging across all marketing channels. Market Research: Conduct market research to identify trends, customer needs, and competitive landscape, informing marketing strategies. Content Management: Create and manage marketing collateral, including booklets, banners, user guides, and newsletters. You will have; Proven experience as a Marketing Manager preferably in equestrian, outdoor wear, fashion, retail or a related industry with a strong understanding of digital marketing channels and techniques, including SEO/SEM, content marketing, email marketing, social media, and analytics. Strong copywriting and photography skills. Strong analytical, leadership, and project management skills. Creative thinking and a passion for innovation. Ability to inspire and develop our small team, work collaboratively and adapt to a dynamic environment. Bachelor's degree in Marketing, Business, or related field (Master's degree preferred). Why work for us; This will be an annualised hours, hybrid working role, coming into our Devon office 3 days a week. You will be working alongside our founder and CEO. Work in a friendly, family run business where staff happiness is a top priority. 28 days holiday (including bank holidays) Flexible Schedule Casual Dress Free Parking Staff Discount Social Events & Team Building Annual Work Anniversary Gifts Job Type: Full-time, Flexible Working, Hybrid being onsite 3 days per week at our office in Barnstaple. Benefits: Casual dress Company events Employee discount Free parking On-site gym
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
Company: Reliance Professional Services Ltd Location: London Job Type: Full-Time Salary: £39000 to £40000 About Us: Reliance Professional Services Ltd is a leading provider of Administrative and Support Service Activities. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking a skilled and experienced Marketing Manager to join our dynamic team. Job Description: As a Marketing Manager at Reliance Professional Services Ltd, you will be responsible for developing and implementing effective marketing strategies to promote our services and enhance our brand presence. You will lead a team of marketing professionals and work closely with other departments to achieve business objectives. Key Responsibilities: • Develop and execute comprehensive marketing plans and strategies. • Conduct market research to identify trends and opportunities. • Oversee the creation and implementation of marketing campaigns. • Manage the marketing budget and allocate resources effectively. • Analyze and report on the performance of marketing initiatives. • Collaborate with the sales team to drive lead generation and conversion. • Maintain and enhance the company’s online presence through digital marketing. • Organize and participate in promotional events and trade shows. • Ensure brand consistency across all marketing materials and channels. Qualifications: • Bachelor’s degree in Marketing, Business Administration, or a related field. • Minimum of 3-5 years of experience in marketing management. • Proven track record of successful marketing campaigns and strategies. • Strong analytical skills and attention to detail. • Excellent communication and interpersonal skills. • Proficiency in digital marketing tools and platforms. • Ability to work independently and as part of a team. • Creative thinking and problem-solving abilities. Benefits: • Competitive salary and performance-based bonuses. • Health and wellness benefits. • Opportunities for professional development and career growth. • Collaborative and supportive work environment.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Our Chefs/Team members have full responsibility for preparing our food offering to the highest quality and standards. Key Responsibilities ● Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge ● Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. ● Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. ● To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. ● To keep an eye on the Availability and Inform the Team leaders and wider team in advance. ● Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. ● Ensure that all par levels are maintained. ● Ensure any food wastage is recorded accurately. ● Utilise the SOP to maximise the quality and speed of food readiness. ● For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. ● Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. ● Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards” ● Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. ● Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. ● Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. ● Full Use correct signage whilst cleaning is taking place. ● Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. ● Reporting of any equipment defects quickly to Team leader or Area Manager. ● Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. ● Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: ● You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). ● You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. ● You have the ability to work efficiently in a fast-paced environment, prioritise tasks, and manage time effectively. ● You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organisation. ● You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. ● You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: ● £11.44 per hour - £12.44 per hour from 12.00am onwards. ● Monthly bonus according to site performance. ● Join a dynamic, fast-moving & diverse team ● Regular team socials and pasta tastings ● Free Pasta Evangelists products ● Free Italian lessons ● Referral bonus Scheme ● Discounted gym membership ● Cycle to work scheme ● Development Opportunities - you can grow inside the business. Who we are: Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on pastaevangelists.com as well as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
We're looking for a Chef de Partie to join us at From the Ashes BBQ: Parrilla in Market Halls Paddington to run a section in a high paced kitchen open Monday - Sunday. Responsibilities include running your own section in a busy high paced restaurant, , assisting the head chef to achieve and maintain all food quality and safety standards within the kitchen. Roles includes up to 40 hours a week. £14 p/h From the Ashes is a open fire restaurant using different cooking techniques including butchering onsite, offset smoking and grilling. Free meal on shift.
Site location: Design District (Greenwich Penynsula) We are looking for a full time Fast Food Kitchen Manager to lead our kitchen team. Duties will include all aspects of kitchen management, menu development, preparation, cooking of dishes and maintaining high levels of food safety and hygiene. The ideal candidate will have experience in Greek cuisine, advanced delivery platform knowledge and marketing campaings. Shifts fall between 10am and midnight. As weekend days are our busiest times, weekend availability is essential for this role. If you have the skills to deliver quality food, in a very fast paced environment, please send your CV and covering letter to us.
Leydi is a Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience. Leydi brings the legendary flavours of Istanbul to central London. Where guests once had to travel to the wider districts of the capital to search for the authentic Turkish flavours. Unique to the area, Leydi brings these modern flavours in a light, bright and contemporary Central London setting. Leydi has a bustling dining room filled with laughter, distant clattering pans, complete with dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack. Leydi is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Job Description Reporting to the Head Chef, the Senior Sous Chef will be responsible for the efficient running of the sections and production of food at the highest standards, ensuring the kitchen area is clean and set up for service at all times. What you’ll do… Support the Head Chef in leading a large and dynamic kitchen team. Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves. Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as brown butter, and our food hygiene standards are sky-high. Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there. Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hyde experiences for our guests and comfortable turning to you with questions. What we’re looking for… 2+ years’ experience as a Sous Chef in a busy, bustling environment with freshness and provenance of ingredients as a key priority. Knowledge in traditional Turkish cuisine, with experience in butchery, mangal, Turkish breads and use of stone oven. Experience and understanding in and on the modern Turkish market. A true passion for creativity whilst maintaining the integrity of our brand standards through the dishes on the menu. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: F&B kitchen The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Business Development Associate – Events Catering | London We are a fast-growing food production startup, supplying catering and event management companies. As we expand our reach, we are looking for a driven, strategic, and results-oriented Business Development Associate to help grow our client base and build lasting partnerships. This is an exciting opportunity for a sales-driven professional with a passion for the food and events industry to join a growing company and make a real impact. Key Responsibilities: • Identify Growth Opportunities – Research and map out new business opportunities in the catering and event sector. • Build Strong Relationships – Develop and maintain strong partnerships with catering companies, event planners, and corporate clients. • Negotiate and Close Deals – Lead negotiations and secure long-term contracts with clients. • Support Sales Initiatives – Collaborate with the sales team to drive revenue and achieve business goals. • Contribute to Marketing Efforts – Work on branding, promotions, and campaigns to increase market presence. • Enhance Product Offerings – Work with the product development team to tailor offerings based on market demand. What We’re Looking For: • Proven experience in business development, sales, or account management (preferably in the food, catering, or events industry). • Excellent negotiation and communication skills – ability to build trust and close deals. • A strategic thinker with a proactive approach – someone who identifies opportunities and drives business growth. • Ability to work independently and manage multiple projects, while collaborating with internal teams. • Understanding of the catering and events market in London is a strong plus. What We Offer: Competitive salary + performance-based commission Flexible working environment – autonomy in managing your time and clients Growth opportunities – be part of an expanding company and shape its success A dynamic and supportive team where your ideas and contributions matter Location: London, UK Join us and help revolutionize the catering and events industry!
Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £13.15 ph in line with London Living Wage · Experience bartenders welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · Some late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 10:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £13.15 Varied contract lengths available up to 40 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.
Responsibilities: Greeting visitors. Welcoming guests upon arrival, directing them to the appropriate person, place or studio, and letting them know where everything is. Managing the Phone: Answering calls, checking the voicemail system and passing on relevant messages. Managing Holiday Requests for Staff: Logging staff holiday requests, who is covering them and updating the system appropriately Taking payments for Drinks / Merch / CoWork Space Filing and document management: Organizing and maintaining physical and electronic files, ensuring documents are readily accessible. Implementing systems as needed to streamline processes. Dealing with General Enquiries : Replying to messages, managing the inbox, dealing with walk in’s General Housekeeping : Keeping the area tidy and presentable for guests and Maintaining studio spaces Admin project assistance/ Event Management : We run many smaller events and project manage a couple of blogger events throughout the year, assistance in managing these events will be part of the role. This role is designed to help with the smooth running of the studio and to take on day to day administrative tasks as we go through a growth period and the Owner needs more time to focus on bigger projects. This company started as a sole trader, is now limited and has been on a good growth projection since it started 3 years ago. We have won best Yoga studio in Essex 2022 & 2024, What we offer is unique in comparison to any other Yoga studio around and we have a fantastic community, therefore we are looking for candidates that are familiar with our industry and can add to it. We have a large team of volunteer receptionists who work 4/4.5 hour shifts in the mornings and evenings and this role will be to head up that team and take over a lot of the day to day runnings and comms. This role has lots of potential to grow but comprises many elements such as a little marketing, content creation, event management and customer service as well as a little housekeeping and staff management. The ideal candidate would be invested in healthy living and have an interest in the Yogic Lifestyle and practices, have 2 years experience in Reception/ Administration work, be a forward thinker with creative ideas but also have a professional and friendly manner to deal with our members. This is a fairly low volume space so mindfulness in behaviour is a must as well as being presentable. We’re looking for someone who can hit the ground running and is confident to work alone after training has been provided. The role is to start ASAP. Perks & Benefits: Free Parking Free Yoga membership Relaxed environment This is a freelance contract role.
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
Company Overview: Cybanetix is a leading provider of managed Cyber Security Service and hosted SIEM and breach detection services. Partnering with top technology vendors, Cybanetix offers an end-to-end Cyber Security Eco system that can be managed and monitored by Cybanetix along with a comprehensive Security Incident and Event Management and breach detection platform. Position: Business Development Representative x2 Location: Vauxhall, London, UK (3 days on-site) Reporting to: Business Development Manager Role: We’re looking for two proactive Business Development Representatives to join our fast-growing team. This role is pivotal to driving growth through strategic client outreach, proactive lead generation, and collaboration with sales and marketing. You’ll build and nurture client relationships, schedule focused meetings to identify client needs, and consistently meet sales targets by uncovering opportunities. Key Responsibilities: ● Client Acquisition: Identify and convert new prospects into Cybanetix clients in partnership with the sales team. ● Skill Growth: Thrive in a dynamic environment, refine your expertise and career potential for future advancement. ● Industry Representation: Attend and represent Cybanetix at key industry events. ● Sales Performance: Consistently meet and exceed sales targets. Qualifications and Skills: ● Minimum 1 years solid experience in Inside Sales, Lead Generation, and Business Development, preferably in technical sales ● Excellent communication and presentation skills ● Experience in cybersecurity or IT is advantageous ● Bachelor's degree in Business or related field (nice to have) ● Self-starter with the ability to work both independently and as part of a team
We are on the lookout for an enthusiastic head bartender to join our established team to support our bar manager in the day-to-day running's of our bar. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. Responsibilities. - Ensuring the bar team are well presented, in clean uniforms and arrive on time for their shifts. - Bringing any staff issues or problems to the bar manager's attention. - Ensure the daily and weekly cleaning schedules are completed by the team, and highlight any maintenance issues to the bar manager or management team. - Staff training, ongoing of current staff, overseeing all new starters ensuring they have every opportunity to succeed and enjoy their new Job. - Take ownership of the shift, and ensure the team know their roles. - Ensure all drinks are beautifully made to spec and go out to the table in a timely manner. - Maintaining the right ambience and atmosphere in the bar. - Stock up and cleaning is completed in line with EHO standards. - Assisting the bar manager with menu development, cocktail training sessions and drink passions. Experience in a similar role is not essential. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-Work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
Volunteer Opportunity: Event Promotion & Marketing Are you enthusiastic, outgoing, and eager to gain hands-on experience in marketing and events? Unity Link Up Ltd is looking for confident volunteers to help promote our exciting pop-up events in London! What You'll Be Doing: - Promoting events through online advertising & social media - Engaging with the public face-to-face to generate interest - Distributing flyers in key locations - Supporting our mission to connect small independent businesses with the community What You’ll Gain: - Real-world experience in marketing & event promotion - Networking opportunities with local businesses & brands - A chance to build confidence in communication & sales - A reference for future job applications Who We're Looking For: - Friendly, enthusiastic, and proactive individuals - Social media savvy (a plus, but not required) - Comfortable approaching and engaging with people - Reliable and available to help in lead-up to our events
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Bar Manager at Fallow, you will work closely with the Bar Manager to oversee the daily operations of the bar, ensuring high standards of service, quality, and efficiency. You will play a key role in developing our drinks menu, training the team, and maintaining an outstanding guest experience. Key responsibilities: - Showcase your expert knowledge of beverages, including cocktails, wines, and spirits, to guide guests through thoughtful recommendations and pairings. - Collaborate with suppliers to source unique and sustainable ingredients that align with Fallow’s ethos. - Train and mentor the bar team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management, cost control measures, and stock rotation. - Ensure bar operations run smoothly, maintaining efficiency, quality, and compliance with health and safety standards. - Work closely with the front-of-house team to create a seamless guest experience. About you: - Previous experience as an Assistant Bar Manager, Head Bartender, or similar role in a high-quality, fast-paced environment. - Strong knowledge of mixology, cocktails, wines, and beverages, with a passion for sustainability and innovation. - Excellent communication and leadership skills, with the ability to train and inspire a team. - Strong organizational and time management abilities. - A collaborative spirit and commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Sous Chef at Fallow, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: - Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service. - Continuously assess and improve kitchen processes to enhance efficiency and quality. - Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met. - Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team. - Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: - Previous experience as a Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Description Registered Manager (Regulated and Unregulated Services) Location: Eastbourne Salary: £40,000 to £50,000 base + up to £10,000 annual performance bonus Benefits: Pension contributions of 5%. 30 days annual leave (including bank holidays). Private health insurance and wellness perks. Relocation support of up to £3,000 (if required). Fully funded professional training and development programs. Flexible working options, including hybrid work. About the Role We are seeking an experienced and dynamic Registered Manager to lead both regulated and unregulated care services for our agency. The successful candidate will be responsible for managing the CQC registration process, ensuring compliance, and overseeing high-quality service delivery. Additionally, you will play a key role in developing and expanding our unregulated care services, such as companionship, housekeeping, and private care, while ensuring customer satisfaction and business growth. Key Responsibilities CQC Registration and Compliance Lead the CQC registration process, ensuring all policies, procedures, and staff qualifications meet regulatory requirements. Develop and maintain a care plan and policies in line with CQC standards to achieve at least a "Good" rating. Ensure the agency operates in full compliance with all legal, regulatory, and industry standards. Management of Regulated Services Oversee the delivery of high-quality care services, meeting individual client needs and preferences. Recruit, train, and manage staff to maintain a skilled, motivated, and compliant workforce. Act as the primary contact for all CQC inspections and audits. Development of Unregulated Services Design, promote, and manage customer-focused unregulated care services, including companionship, housekeeping, and private care. Build and maintain relationships with clients, families, and local community organizations to drive service uptake. Conduct market analysis to identify opportunities for new services and areas of growth. Customer and Staff Management Ensure exceptional customer service by addressing client feedback and concerns promptly. Monitor staff performance, provide regular training opportunities, and ensure high retention rates. Operational and Financial Management Monitor and manage budgets, ensuring financial targets are met for both regulated and unregulated services. Develop and implement operational strategies to optimize resources and minimize inefficiencies. Key Performance Indicators (KPIs) Achieve and maintain a "Good" or higher CQC rating. Ensure a staff retention rate of 90% or above annually. Achieve 10% year-over-year growth in unregulated services. Maintain a client satisfaction score of 90% or above based on surveys. Meet or exceed profit margin targets for the business. Candidate Requirements Essential: Minimum Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Proven experience managing regulated care services and achieving CQC compliance. Strong leadership and staff management skills. Ability to manage and grow unregulated care services. Desirable: Experience with business development and customer relationship management. Knowledge of Eastbourne’s local care market. Bilingual or ability to manage communication in diverse cultural settings. Why Join Us? Be part of a growing organization committed to innovation in care services. Opportunity to shape and expand both regulated and unregulated services. Enjoy a supportive and flexible work environment.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Junior Sous Chef at Fallow, you will work closely with the Senior Sous Chef and Head Chef to ensure smooth kitchen operations while maintaining our high standards of quality and innovation. This role is ideal for someone with strong technical skills and a drive to learn and progress in their culinary career. Key responsibilities: - Support the Senior Sous Chef and Head Chef in leading and managing the kitchen team. - Maintain high standards of food preparation, presentation, and service. - Assist in monitoring food and labour costs, stock control, and budget management. - Ensure stock is rotated properly and assist in ordering ingredients according to purchasing guidelines. - Work closely with the front-of-house team to deliver an outstanding dining experience. About you: - Experience as a Chef de Partie or Junior Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong teamwork and leadership potential with a desire to develop further. - Excellent organizational and time management skills. - A positive, collaborative mindset and commitment to fostering a great kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Join Our Team at Yodel Solar! Are you passionate about renewable energy and looking to make a difference? At Yodel Solar, we are a dynamic and driven solar energy company dedicated to providing sustainable solutions that empower communities and protect our planet. We pride ourselves on our innovative approach, strong values, and commitment to excellence. We're seeking motivated individuals who thrive in a fast-paced environment and are ready to be part of a team that is not just selling products, but transforming the way we think about energy. If you're ready to contribute to a brighter, greener future, we want to hear from you! Job Sales Introduction: Yodel Solar Are you passionate about clean energy and looking for a fulfilling remote sales position? Join our Solar Energy Department, where we are dedicated to making a difference in sustainable living by promoting innovative solar solutions and home improvements! As a Sales Representative, you'll be at the forefront of our mission to empower homeowners to embrace renewable energy. Your primary responsibility will be to connect with potential clients through calls, nurturing leads, and booking appointments for various home improvement projects, including loft installations and cutting-edge solar installations. Key Responsibilities: - Conduct outreach to warm leads via phone calls, effectively communicating the benefits of solar energy and home improvement solutions. - Schedule consultations with interested homeowners to discuss their needs and provide tailored recommendations. - Build and maintain strong relationships with clients, ensuring a seamless and positive experience throughout the sales process. - Collaborate with our dedicated team to stay updated on product offerings, promotional campaigns, and industry trends. What We Offer: - A fully remote work environment that allows for flexibility and work-life balance. - Competitive compensation structure with commission opportunities based on performance. - Ongoing training and support to help you succeed in your role and further develop your sales skills. - The chance to be a part of a growing industry that contributes to a greener future and sustainable energy solutions. Key Roles Needed 1. Lead Generation Specialist - Responsible for identifying and qualifying potential leads through calls, emails, and networking. 2. Sales Representative - Engage with leads to present solar energy solutions, understand their needs, and close sales. 3. Customer Relationship Manager - Maintain relationships with leads and customers, providing ongoing support and follow-ups. 4. Product Knowledge Expert - Maintain a deep understanding of solar energy solutions, benefits, and market trends to effectively communicate with prospects. 5. Sales Analyst - Analyse sales data, track performance metrics, and provide insights for strategy improvements. Skills Required 1. Communication Skills - Strong verbal and written communication ability to clearly convey information and persuade prospects. 2. Active Listening - Ability to listen and understand customer needs, addressing concerns and providing tailored solutions. 3. Persuasion and Negotiation - Skills to influence prospects’ decisions and negotiate terms effectively to secure sales. 4. Time Management - Strong organisational skills to balance multiple leads and follow-up tasks efficiently. 5. Problem Solving Skills - Ability to address objections and find suitable solutions to meet customer needs. 6. Self-Motivation and Resilience - Staying motivated, overcoming rejection, and continuously striving to meet or exceed sales targets. 7. Adaptability - Flexibility to adjust strategies and techniques based on feedback and changing market conditions. If you are a motivated individual with outstanding communication skills and a passion for renewable energy, we would love to hear from you! Join us in driving the solar revolution and transforming homes into energy-efficient havens. Apply now, and let’s work together to create a brighter, cleaner future for all!
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Sommelier at Fallow, you will work closely with our Head Sommelier, bringing your expertise and passion for wine to elevate our guests’ dining journey. You will have the opportunity to curate a diverse and exciting wine selection that perfectly complements our innovative cuisine, setting the standard for excellence in hospitality. Key responsibilities: - Showcase your expert knowledge of wines and beverages, guiding guests through thoughtful pairings and recommendations. - Collaborate with suppliers to source unique and sustainable wines that align with Fallow’s ethos. - Train and mentor the team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management and cost control measures. About you: - Previous experience as a Sommelier in a similar environment. - WSET Level 2, or passionate about wine and eager to learn. - Excellent communication skills and a passion for sharing your knowledge with both guests and team members. - A collaborative spirit and a commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
At Victoria Park Hall Day Nursery we are searching for someone very special to come on board and take a firm hold of the reins in this brand new Full Time, All Year Round Nursery Manager position! We are a small but perfectly formed family run nursery with a maximum of 42 children in the setting per session, located in the beautiful and well maintained Victoria Park. We have recently transitioned from sessional childcare to full day-care & we are looking for a dedicated & professional person to drive the business model forward. A full & relevant Management qualification is required for this role, alongside a min level 3 in childcare. You will be someone who is dynamic, has the ability to robustly lead & also work as part of a team, be able to use your skills & initiative and time manage your day and the staff effectively to ensure the smooth running of our nursery. Having worked within a similar role in a childcare setting is essential. You will be someone who is mature, experienced and focused on delivering excellent standards of childcare with a natural ability to communicate well with others, lead from by example, as-well as working as part of a team and always be willing to go above and beyond to meet the needs of the nursery. As we are a small setting, This role has an element of covering for illness and holidays in the rooms working with the children and staff. This is a rare & exciting opportunity to join a well established team and to work closely with the Nursery Deputy Manager and the Nursery Director. The setting has an excellent reputation and we want to maintain the excellent standards that the nursery has already been accredited with. Location: Rawmarsh, Rotherham Salary: Dependant on qualification and experience. Hours: 40hrs p/wk Monday – Friday between the hours of 7:45am - 6:15pm on a rota basis matched with the team. Essential Requirements ~ Possess excellent management strategies & skills to oversee and carry out administrative duties, manage budgets efficiently ensuring financial health is stable, collate salary data each month, and take a lead on marketing to attract new families to the nursery. ~ Enhanced DBS certificate/ Clean criminal record ~ Food Hygiene Certificate ~ Paediatric First Aid certificate ~ Advanced Safeguarding children certificate ~ At least 3 years experience managing a nursery & staff ~ Level 3 CACHE minimum Level 4/5/6/7 advantageous ~ Must have excellent communication skills & can confidently deal with all parents, other external agencies & the LA ~ Has excellent computer skills and can manage anOnline nursery system. ~ Has experience of invoicing and spreadsheets ~ Has experienced an Ofsted inspection and carried out a learning walk. ~ Has vast knowledge of the EYFS, Health & Safety, OFSTED legal requirements Advantageous requirements: ~ Previous invoicing experience ~ Policy Writing ~ Previous disciplinary proceedings experience ~ Stock Check and ordered supplies In addition to the above - We are also looking for someone who.... - Has a warm smiling face that makes every child feel special. - Is able to laugh at jokes they don't understand, or don't find funny! - If a child requests that they be a captain of a pirate ship, they will be the best pirate captain they can be! - Feels comfortable telling everybody in the same room as them that they are going to the toilet! - Doesn't require the ability to be able to sing in tune, but must have the confidence to sing out of tune in front of a crowd. - Must be able to distribute warm hugs, as and when required. - Must possess the skills required to rapidly count the heads of numerous moving small people. This is of the utmost importance. - Must be comfortable entering public places on the way home from work, with unknown substances on their clothing. *Must have a high level of comfort talking about bodily functions. - Must have the ability to pretend to eat playdough creations realistically. This is an essential requirement along with drinking numerous cups of pretend tea. - Must have the ability to read a ten page story, upside down, with at least 4 interruptions per page. - Must be prepared to have lots of fun in the work place. Laughter is something you can expect to engage in for a large part of your working day. - Loves being outside come rain or shine. At Victoria Park Hall we love the great outdoors. - Finally, you must be prepared to feel loved, special and important to many young children and their families. There is simply no other job quite like it. If the above sounds like you, and you think you fit the criteria, we would love to hear from you!
About Us ... At Amax Marketing, we’re dedicated to driving growth for businesses of all sizes. With over a decade of experience across various industries, our mission is to connect you with the right audience among the 5 billion people online. Our services encompass SEO, PPC, Social Media, and Website Development, all tailored to enhance your online presence and ensure long-term success. We believe in fostering a positive work culture that encourages learning and fulfilment. We thrive on strong working relationships, and we provide an environment where ambitious individuals can grow and develop rapidly. Our clients benefit from our collaborative approach, and we take pride in delivering exceptional results that exceed expectations. What do we need? Amax Marketing is looking for a talented SEO Specialist to join our team. You’ll take care of your own pool of clients; you will develop and implement SEO strategies to drive organic growth and improve search rankings for a range of clients across several industries. You’ll handle strategy, execution, and reporting while taking the lead on direct communication with clients. If you’re ready to make a difference, we’d love to hear from you! Key Responsibilities: - Develop and execute data-driven SEO strategies to improve organic traffic and search rankings. - Manage and optimise client websites using tools such as Google Analytics, Google Search Console, Google MyBusiness, Tag Manager, and leading SEO platforms. - Create high-quality, SEO-optimised content to drive engagement and improve search visibility. - Execute link-building strategies to enhance domain authority and organic reach. - Build strong, long-lasting relationships with clients, providing clear communication and actionable insights. - Monitor and report on campaign performance, adjusting strategies as necessary to meet KPIs. - Participate in pitches to secure new SEO projects for the company. Key Skills & Experience: - Proven experience in SEO, with a strong track record of driving website traffic through strategic campaigns. - Proficiency in tools such as Google SEO tools, Tag Manager, SEMrush, Ahrefs, Moz, and Screaming Frog. - Comprehensive understanding of technical SEO, content optimisation, and link-building strategies. - Analytical mindset with the ability to interpret data and translate it into actionable recommendations. - Excellent communication and interpersonal skills; confident working directly with clients. - Experience integrating SEO efforts with broader digital marketing strategies, including paid media and social campaigns. - A proactive, can-do attitude with the ability to manage multiple projects and deadlines effectively. - It would be beneficial if you have: - Some experience in other digital marketing disciplines, such as PPC, email marketing, LinkedIn, and social media. - A background in B2C lead generation, particularly within industries like self-storage, eCommerce, or logistics. - Can also drive to meet clients. **Benefits:** - Private healthcare – which includes additional benefits like cinema tickets - Pension - Birthday leave - Additional days off after 2 years' service - Christmas- & Summer-party invites - Laptop - Mobile phone - Training budgets available
We are a premier dining and nightlife destination, offering a unique blend of culinary excellence, private dining, exclusive events, a vibrant bar and lounge area, and an unforgettable dining experience. Combining classic and stylish dining with a fashionable flair, we provide our discerning customers with an exceptional atmosphere where they can indulge in luxury and sophistication. We are now seeking an experienced Bar & Operations Manager to take full ownership of the venue’s operations, ensuring flawless execution of service, high-profile events, and an extraordinary guest experience. Role Overview: As Bar & Operations Manager, you will oversee the entire operation of the venue, ensuring that our high standards are upheld across service, hospitality, events, and financial performance. You will play a pivotal role in maintaining our reputation as a leading late-night, high-end establishment, known for its exceptional cocktails, luxury dining, and elite clientele. Key Responsibilities: Operational Leadership: Oversee all aspects of the bar, lounge, and private dining operations, ensuring a seamless and exceptional experience for guests. Culinary & Beverage Excellence: Work closely with the culinary and bar teams to maintain a refined menu of premium drinks and gourmet dining options. High-Profile Events & Private Dining: Plan and execute exclusive events and private dining experiences tailored to high-net-worth individuals, corporate clients, and VIPs. Revenue & Financial Performance: Manage budgets, control costs, drive revenue growth, and maximize profitability. Team Leadership & Training: Recruit, train, and develop a team of professionals who excel in luxury hospitality and five-star service. Stock & Supplier Management: Ensure high-quality sourcing, inventory control, and strong relationships with premium suppliers. Compliance & Security: Ensure full adherence to licensing laws, health & safety regulations, and venue security protocols. Branding & Marketing Support: Collaborate with marketing and PR teams to enhance the venue’s presence and maintain its reputation as a top-tier nightlife and dining destination. Requirements: Proven experience as a Bar Manager / Operations Manager in a high-end, late-night venue (West End, City clubs, or similar). Strong leadership, financial, and operational management skills. A deep understanding of luxury hospitality, fine dining, high-profile clientele, and exclusive events. Ability to work late-night shifts and thrive in a fast-paced environment. A well-established network within the nightlife, dining, and events industry is highly desirable. Why Join Us? Lead a prestigious venue known for culinary excellence, high-profile events, and a world-class guest experience. Competitive salary with performance-based bonuses. Be part of an elite hospitality brand that blends luxury dining, mixology, and entertainment. Work with industry-leading professionals in a high-energy, high-profile environment. If you have the experience, passion, and leadership skills to elevate our venue to new heights, we’d love to hear from you! Apply now with your CV and a cover letter detailing your relevant experience.
Oversee daily restaurant floor operations to ensure smooth service flow and a high level of customer satisfaction. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Inspect food quality regularly to ensure all dishes meet the restaurant’s standards of excellence before being served. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Perform regular inspections to ensure full compliance with health, safety, and regulatory requirements.
In this role you will be reaching out to members of the Sikh community, promoting our exclusive Yatra tours to Pakistan, and helping people embark on a life- changing journey. Job Type: Part-time/ Full time (Flexible Hours) Expected hours: Part-time/ Full-Time Commission base and bonus on reaching target. Job Overview: We are seeking talented officers to join our marketing team in London/ Manchester/ Leeds/ Birmingham and others cities. In this role you will be reaching out to members of the Sikh community, promoting our exclusive Yatra tours to Pakistan, and helping people embark on a life- changing journey. Duties: Telephone manner and offline marketing. Understand our product and service Support our clients and admin team. Skills required : Communication, Negotiation, Marketing and Social media posts. Strong/moderate communication skills to engage with clients effectively Experience in social media management for recruitment purposes and lead generation. Experience: Not required , Full training will be provided Languages: Punjabi - Fluent Urdu/ Hindi - Fluent English – Good Employment: Part-time Schedule: Depends (Flexible) Salary: Expenses covered Benefits Commission, Bonus can reach over 25k a year for part-timers. Starting time Immediate start! You will have the opportunity to make a positive impact while earning commission based awards.
To attract quality candidates, a job role description should be clear, detailed, and engaging. Here’s how to structure it effectively: 1. Job Title • Use a concise and specific title (e.g., “Senior Data Analyst†instead of “Data Guruâ€). • Avoid jargon or internal titles unfamiliar to outsiders. 2. About the Company • Include a brief description of your company, its mission, culture, and values. • Highlight unique selling points, such as innovation, employee development, or social impact. 3. Role Summary • Clearly outline the purpose of the role and its importance within the organization. • Example: “As a Marketing Manager, you will lead our strategy to enhance brand awareness and drive customer engagement across global markets.†4. Key Responsibilities • List 5-7 specific, action-oriented tasks. • Example: “Develop and execute data-driven marketing campaigns,†instead of “Work on marketing.†5. Required Skills and Qualifications • Specify technical and soft skills, educational background, and experience levels (e.g., “3+ years of experience in project managementâ€). • Indicate which qualifications are required and which are preferred. 6. What You’ll Bring • Highlight qualities you seek, like problem-solving skills, adaptability, or teamwork. • Be realistic to ensure candidates can meet expectations. 7. What We Offer • Detail perks like competitive salary, benefits, flexible work arrangements, career growth opportunities, or an inclusive work culture. 8. Application Process • Explain the next steps, such as submitting a portfolio, completing an assessment, or interview stages. • Include a clear deadline and contact information. Example Description Position: Digital Marketing Specialist About Us: At [Company Name], we’re redefining [industry/field]. Our mission is to [core mission statement], and we value innovation, collaboration, and growth. The Role: We’re seeking a creative and results-driven Digital Marketing Specialist to craft impactful campaigns that drive engagement and growth. Key Responsibilities: • Develop and implement marketing strategies across platforms (e.g., social media, email, PPC). • Analyze campaign performance and provide actionable insights. • Collaborate with the design team to create compelling content. Qualifications: • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of digital marketing experience. • Strong understanding of analytics tools like Google Analytics. What We Offer: • Competitive salary and benefits. • Opportunities for career growth. • Hybrid work environment with flexible hours. A clear and structured description like this attracts motivated, qualified candidates who resonate with your company’s vision.
Job Description: Salon Manager cum Nail Creative Designer Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB Employment Type: Full-Time Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand. Key Responsibilities: 1. Operations Management 2. Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows. 3. Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks. 4. Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience. 5. Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty. 6. Manage staff scheduling and client bookings to optimize operations and minimize wait times. 7. Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed. 8. Staff Management 9. Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations. 10. Oversee daily staff activities and provide clear direction to maintain high productivity and service quality. 11. Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions. 12. Organize workshops and refresher training to keep the team updated on the latest techniques and trends. 13. Conduct regular performance evaluations, offering constructive feedback and encouraging growth. 14. Marketing and Promotion 15. Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers. 16. Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events. 17. Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue. 18. Develop creative social media strategies to highlight the salon’s services, designs, and team expertise. 19. Nail Creative Direction 20. Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry. 21. Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs. 22. Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon. 23. Collaborate with staff to brainstorm and innovate new nail art and techniques. 24. Offer seasonal and exclusive nail collections tailored to special events or trends. 25. Financial Management 26. Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability. 27. Monitor daily sales, service revenue, and product retail performance. 28. Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities. 29. Manage staff payroll, ensuring accuracy and timeliness. 30. Liaising with Suppliers 31. Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability. 32. Research and negotiate competitive pricing on products and tools. 33. Keep up to date with new product launches and innovations to incorporate into the salon’s offerings. 34. Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking. 35. Business Development 36. Identify and explore opportunities for expansion, whether through new locations or additional services. 37. Conduct market research to stay ahead of industry trends and client demands. 38. Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships. 39. Develop and implement strategies to increase the salon’s profitability and customer base. 40. Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness. 41. Qualifications and Skills: 42. Proven experience in salon management or a similar leadership role in the beauty industry. 43. Expertise in nail care and advanced techniques, with a strong creative flair for design. 44. Excellent organizational and multitasking skills to manage both operational and creative responsibilities. 45. Strong leadership and communication skills, with the ability to inspire and manage a diverse team. 46. Exceptional customer service skills and the ability to build lasting client relationships. 47. Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns. 48. Familiarity with salon management software and adherence to hygiene and safety standards. 49. Financial acumen with experience managing budgets and tracking performance metrics. 50. What We Offer: 51. Competitive salary with performance-based incentives. 52. Opportunities for professional development and skill-building. 53. A supportive, collaborative work environment where creativity thrives. 54. The chance to make a significant impact on Diamond Nails’ growth and reputation.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Registered Manager Bluebird Care Oldham – Setting the Standard in Premium Home Care About the Role Are you a passionate and experienced care professional ready to take your career to the next level? Bluebird Care Oldham is seeking an exceptional Registered Manager to lead and oversee our premium at-home care services. As a market leader in high-quality private care, we are dedicated to delivering outstanding, people-focused services that make a genuine difference in our customers’ lives. In this vital leadership role, you will be responsible for ensuring operational excellence, maintaining compliance with regulatory standards, and fostering a culture of compassion and professionalism within the team. Key Responsibilities • Leadership & Operations: Manage and lead the daily operations of our care services, ensuring exceptional service delivery. • Care Planning: Develop, implement, and review bespoke care plans tailored to meet individual customer needs. • Team Management: Inspire and support your team, driving a positive workplace culture and facilitating ongoing training and development. • Regulatory Compliance: Ensure full adherence to CQC standards and all relevant legislation. • Customer Engagement: Build and nurture strong relationships with customers, their families, and external partners to ensure the highest levels of satisfaction. • Continuous Improvement: Lead initiatives to elevate the quality of care, fostering innovation and best practices. What We’re Looking For; • Experience: Proven track record in a care management role, with a strong understanding of home care, dementia care, and senior care practices. • Qualifications: Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards this. • Leadership Skills: A confident leader with the ability to inspire, motivate, and manage a dedicated care team. • Communication: Outstanding interpersonal and written communication skills to engage with customers, families, and professionals. • Commitment to Excellence: A passion for delivering outstanding care and achieving the highest quality standards. • Driving License: A full, clean UK driving license is essential. Why Join Bluebird Care Oldham? Bluebird Care Oldham is a family-founded business and part of the UK’s largest provider of private, premium home care. With over 20 years of experience, we are committed to delivering customer-focused care that prioritises dignity, independence, and respect. We offer: • A competitive salary reflective of your experience and expertise. • Comprehensive benefits, including ongoing professional development and career progression opportunities. • The chance to make a meaningful impact while working with a supportive, values-driven team. Join Us If you are ready to embrace an exciting and rewarding challenge with a leading care provider, we want to hear from you. Be part of a team that places quality care and people at the heart of everything we do. Bluebird Care Oldham is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note: Only candidates meeting the essential criteria will be contacted for an interview.
DELIVERFOOD ONLINE - LOCATION: Field based in and around London with our Head office based in Brentford. Most of our Associates/Managers work remotely with one day in the Office. SALARY: Generous basic, Commission and a Monthly Residual bonus. CONTRACT: Self Employed, Full Time/Part Time. BENEFITS: Paid monthly Continuous progression and promotional prospects. We help Restaurants Takeaways and Hotels thrive by offering a seamless, transparent and a Restaurant centered platform. We enable Restaurants, Takeaways and Hotels to grow sustainably without having to pay up to 35% of their revenue in Commissions to traditional Delivery Companies such as JustEat/Deliveroo/Uber Eats. Deliverfood Online offers Restaurants/Takeaways/Hotels a complete Delivery platform with access to our many Delivery Drivers throughout the UK. Deliverfood Online do not charge Restaurants a Commission on each order. We provide intuitive technology, real time data and personalised support to enhance operational efficiency and to boost customer loyalty. We help our Clients to take back control of their business and also help them retain 100% of their Revenue. Deliverfood Online are also introducers to a panel of UK Lenders who offer a range of unsecured Business loans to Restaurants, Takeaways and Hotels for any purpose with access to funds usually within 48 hrs which you would sell alongside our product to increase your earning potential. THE OPPORTUNITY. As a Sales Associate/Manager your role will be to explain the key benefits of our Services to Restaurants /Hotels/Takeaways throughout the UK. You will receive daily pre-qualified leads for Restaurants, Takeaways and Hotels who want to use our Services, set up by our Telesales team. 1. Exceptional Earning Potential for the right candidate 2. Quality pre-qualified appointments 3. Comprehensive ongoing training 4. A strong Support Network. We are looking for people with: - Excellent Communication Skills - Customer-Centric Approach - Positive and Solutions Orientated - Candidates looking for a New Challenge for 2025 - Competitive and want to be your own boss. - Sales/Marketing experience preferred but not essential as full ongoing training will be given. If you believe you have what it takes to be one of our Top Earning Sales Associates/Manager Full time or Part time then this could be the right Opportunity for you!
About Us Welcome to The Project HQ, your go-to platform for empowering project professionals with the knowledge, resources, and community to excel. We help individuals and organisations navigate the complexities of project management through innovative learning products, comprehensive courses, and a vibrant, supportive network. We’re on the hunt for motivated, customer-focused individuals to join our team, promote our offerings, and grow our community of professionals shaping the future of project management. Role Overview As a Sales Representative at The Project HQ, you’ll be the driving force behind building relationships with clients, promoting our courses, and converting interest into sales. This fully remote, commission-based role offers flexible hours and is perfect for students or anyone looking to make extra income while working from anywhere. Key Responsibilities - Sales Development: Identify and engage with potential customers (students, professionals, organisations) to generate sales. - Product Promotion: Present and promote The Project HQ’s course offerings, membership benefits, and resources to potential clients. - Client Relationship Management: Build and nurture long-term relationships with clients, helping them find the right learning solutions. - Lead Qualification: Understand client needs and recommend suitable products to maximise conversions. - Market Awareness: Stay informed about industry trends and use this knowledge to refine your sales approach. - Sales Reporting: Track and report on sales activity, including achieving and exceeding monthly sales quotas and KPIs. What We Offer - Pay Structure: Commission based only - Pay frequency: Weekly - Professional Development: Free access to our exclusive project management course. - Flexibility: Work remotely with flexible hours to fit your schedule. - Supportive Environment: Join a dynamic and collaborative team committed to your success. - Growth Opportunities: Be part of a growing company with room for career advancement as we expand. Why This Role is Perfect for You This role is commission-based only and is ideal for students, professionals looking to make extra income, or anyone seeking flexible, remote work. With access to free training and professional development resources, this is your chance to earn while you learn and grow in a thriving industry. Ready to join The Project HQ team and help professionals achieve their goals? Apply now and be part of our mission to elevate the field of project management!
About Us: We are a dynamic and customer-focused property agency, committed to helping clients find their perfect homes and investment opportunities. With a reputation for excellence and a passion for delivering outstanding service, we are seeking a motivated and driven Estate Agent to join our expanding team. Role & Responsibilities: As an Estate Agent, you will be responsible for: Handling property sales and lettings, from initial contact to completion. Building and maintaining strong relationships with clients, both buyers and sellers. Conducting property viewings and providing clients with market insights. Negotiating offers and closing deals in a professional and efficient manner. Keeping up-to-date with local market trends and property values. Generating new business through networking, referrals, and lead generation. Managing listings on property platforms and social media. Providing exceptional customer service and ensuring client satisfaction throughout the entire process. Key Skills & Experience: Previous experience in estate agency or sales is desirable but not essential. Excellent communication and interpersonal skills. A strong customer service ethos and proactive approach. A good understanding of the local property market. Highly organized, with the ability to manage multiple clients and properties. Ability to work well under pressure and meet sales targets. Full UK driving license and access to a car (or willingness to travel). What We Offer: A competitive salary and commission structure. Ongoing training and professional development. Career progression opportunities within a growing company. A supportive and dynamic team environment.
Hairdressing and beauty salon managers and proprietors: The job title (Manager (Beauty Salon) and Standard Occupational Classification (SOC) code for this position is 1253. The company is offering a salary of £38,700 per annum for this role. Key Duties of Manager Beauty Salon: 1. Oversee daily operations of the beauty salon to ensure smooth and efficient service delivery. 2. Manage and lead a team of beauty professionals, including hair stylists, nail technicians, and beauty therapists. 3. Ensure compliance with health and safety regulations, including hygiene standards. 4. Maintain inventory and order beauty products and supplies as needed. 5. Schedule staff shifts and appointments to optimize efficiency and customer satisfaction. 6. Handle customer inquiries, feedback, and complaints professionally to maintain high client satisfaction. 7. Monitor salon performance, including revenue targets and customer retention rates. 8. Recruit, train, and mentor new staff to uphold salon quality standards. 9. Promote the salon’s services and products through marketing and social media campaigns. 10. Ensure the salon provides a welcoming and positive experience for all clients. Skill, experience, and qualifications required: 1. Experience in a customer-facing environment, showcasing strong communication and interpersonal skills. 2. Proven ability to deliver excellent customer service and handle customer inquiries professionally. 3. Previous experience in the beauty or hospitality industry is highly preferred. 4. Strong organisational and time-management skills to oversee salon operations effectively. 5. Ability to lead and motivate a team, ensuring high-quality service delivery. 6. Knowledge of health and safety regulations relevant to the beauty industry. 7. Familiarity with salon management software or booking systems is an advantage. 8. Flexibility and adaptability to handle a fast-paced working environment. 9. Enthusiasm for beauty and grooming services with a client-cantered approach.
manteca is looking for a service-focused sommelier to work with the head-of-wine and the wine team, helping to run the wine offering within the restaurant. You will be knowledgeable about wine, with an understanding of both classic and low-intervention wines from Europe and new world wine-producing regions. The role requires someone who has proven experience working within a fast-paced, busy restaurant and who thrives on delivering an exceptional guest experience. This position is open to sommeliers and to experienced head waiters with a genuine passion for wine who look for a new challenge. Responsibilities. receiving weekly deliveries and orders. Interact with guests by providing informed and confident guidance on the wine list. Develop and improve processes and service through innovative thinking and problem solving. follow your direct manager lead in making sure that the wine team are always representing our restaurant in the best way. Support the rest of the FOH team Requirements. Previous experience in similar setting. Relevant training or experience in wine. Detail orientated and elevated level of organisational skills. Professional and adept at interacting with guests. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension. this is a dual role within the restaurant, reporting to the general manager and beverage manager on site. duties include, but are not limited to: sommelier tasks: - work as part of the restaurant front of house team, recommending wine to guests, and managing the wines sold during service - help to create wine-sales focuses to inspire and motivate the wider foh team. - stock management: - help receiving stock on a twice-weekly basis, or as often as business needs, accept orders through delivery notes and report any changes/discrepancies to the wine manager - managing the stock and storage within the building, ensuring proper storage and temperatures are adhered to, dependent on the wine, and making sure there is proper stock rotation in preparation for each service - assisting with weekly stock takes - communicating with wine managers and wine buyer to manage any stock shortages - training - working with the managers on site to help deliver pre-service wine briefings to the team - attending trade tastings and supplier meetings with the head of wine a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers.
Job Details and Responsibilities Position: kitchen manager Annual Salary: £39,000 Working Hours: 38 hours per week SOC Code: 5436 Key Responsibilities: 1,Take responsibility for the overall business performance of the takeaway. 2,Organize marketing activities, such as promotional events and discount schemes. 3,Create and execute plans to drive sales and profitability. 4,Set budgets or agree on them with the company director. 5,Plan and coordinate menus in collaboration with the head chef. 6,Recruit, train, manage, and motivate staff. 7,Respond to customer queries and complaints promptly. 8,Meet and greet customers, offering advice about the menu as needed. 9,Maintain high standards of quality control, hygiene, and health and safety.
We are seeking an experienced, motivated, and results-driven Restaurant Manager to lead and oversee all aspects of our new opening of restaurant operations at YOGI’S.As the Restaurant Manager, you will be responsible for managing day-to-day operations, ensuring exceptional customer service, maintaining profitability, and fostering a positive team environment. You will lead by example, training and supporting staff, while also managing key functions such as sales, cash flow, marketing, supplier relations, and stock management.
Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial backing and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a General Manager that can lead on Operations and help us secure our regained reputation for fast, friendly and professional service while making sure the trickier aspects to operating a 250-cover venue are handled, keeping the MD free to secure new locations. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a set agreed percentage of service charge, bonuses for hitting realistic targets, loads of support from above and below, clear direction and career advancement are all on offer as you share in the thrill of opening new markets, product lines and locations!
Location: Leeds (travel required) Employment Type: Part-Time/Freelance Responsible to: Marketing Director Key Responsibilities - Distribute promotional leaflets and materials at events, fairs, and online platforms to generate interest in Anglo & Phoenix Education's services. - Assist in the planning and execution of marketing campaigns, including both digital and in-person initiatives. - Create engaging content for social media, newsletters, and other marketing channels to raise brand awareness. - Support lead generation by connecting with prospective students, parents, and educators, fostering long-term relationships. - Represent Anglo & Phoenix Education at events, ensuring a positive and professional image. Requirements - Currently enrolled at or recently graduated from a university in the UK. - Familiarity with the UK university application process and student life (knowledge of international transitions is a plus). - Passionate about education and committed to education services particularly to international students. - Strong communication skills, with the ability to engage and connect with diverse audiences. - Experience in social media management, content creation, or marketing campaigns (preferred but not essential). - Proactive, creative, and reliable, with excellent organisational skills. - Comfortable speaking to groups and distributing promotional materials. Benefits - Competitive hourly rate (£10 - £20 depending on experience) with commission (depending on performance) and flexible working hours to fit around your studies. - Opportunity to gain hands-on experience in marketing, communication, and event management. - Expand your professional network within the education and marketing sectors. - Be part of a dynamic and supportive team that values your contributions and ideas. If you’re passionate about marketing and education, please send your CV and a short cover letter explaining your interest in the Marketing Officer role.
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits