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Commissioning Manager – Nursing/ Residential Home Luxury Provider Birmingham Salary: Up to £85,000 + bonus Benefits: Private Healthcare + 28 days AL + BH + CPD Remit Compass Associates are proud to be working with a valued client in their recruitment for a Commission/ Home Manager for their large sized Nursing/Residential Care Home. This provider is well renowned in the sector, providing luxury services to its residents. This home will have state of the art facilities, which include a Wellness Suite, Gym, Cinema and Café. Reinforcing their commitment to giving their residents the lifestyle they deserve. Candidate The successful candidate is required to have home management experience within elderly care homes ideally with Commissioning experience, consistently good or above CQC reports, with an excellent business acumen with a proven history of managing homes within the sector. Due to the reputation of the provider, your ability to increase the profitability of the service whilst not jeopardizing the candour of care you have to its residents, will be paramount. Due to the nature of the role, ideally you will be a Registered Nurse with an active Pin – however this is desired and not essential. If you are not a Registered nurse, you will be able to demonstrate your ability to run a large Nursing and Residential service. You will be able to demonstrate your capability to work with the local community, to be the home of choice. Whilst also showcasing your focus on delivering fantastic resident care. Due to the nature of the role, you will be able to articulate the importance of people development and how this will have a positive impact on the service. Working with the Head of departments of the service you will build your team from the bottom up, building it to the success it will become. If you feel you have the transferable skills needed for the role, please apply today! Requirements • Nursing Home Manager Experience, • RGN, Active Pin - desired , not essential, • CQC reports of Good or Above, • Strong commercial acumen, experience in marketing and budget management, • Commissioning experience desired, not essential, • Elderly/dementia home management experience Summary My client is seeking a Nursing/Residential Home Manager, who has a track history of managing successful homes. In exchange, my client is offering a salary of up to £85,000 plus Bonus Location The role is based in Birmingham and is therefore commutable from Brownhills, Burntwood, Aldridge, Walsall, Bloxwich, Cannock, Lichfield, Willenhall, Wednesbury, Sutton Coldfield, Tamworth, Wolverhampton, West Bromwich, Dudley, Stourbridge, Stoke-on-Trent and surrounding areas. Recommendations Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. Compass Associates offers a great incentive for recommendations - we offer £500 vouchers for each successful candidate recommended by you. Contact If you would like to have a confidential discussion about this opportunity, please contact Kiley Cox on 02394 211140 or 07545942172, or alternatively email an up to date CV to .

Job Description: Shopify Frontend Developer (CRO & Performance Focus) Location: UK Employment Type: Full-Time - In House Company: Floor Street Salary: 35K - 40K About Floor Street We’re Floor Street, one of the UK’s fastest-growing interior brands and a leader in redefining how people buy flooring online. One of The Sunday Times Top 100 Fastest-Growing Companies (2025), with over 65% average annual growth, we’ve doubled revenue year after year and are now on track to break new records in 2026. We started in 2019 with nothing but grit. Fast forward a few years, and we’ve built a national brand trusted by thousands of customers and loved for doing things differently. Our mission is to help everyday people transform their homes faster, simpler, better, and for less. We will do this by adhering to our values: innovate, simplify, educate, and empower. By doing this, we will deliver the world's best online flooring experience and make the online flooring buying experience a delight for our customers. Our Culture We’re not a normal company, and this isn’t a normal team. We move with urgency, focus, and pride. Everyone here is expected to raise the bar, take ownership, and move fast. We set high standards because we believe exceptional teams build exceptional companies. There’s no ego here. Just discipline, creativity, and care for the mission. We share information openly, make decisions based on truth and data, and treat customers like family. We’re here to innovate and set new standards for an old industry, to show what happens when craftsmanship meets technology, and passion meets purpose. This is a place for people who want to win, not for the sake of a title, but to create real impact, build something meaningful and long-lasting, and grow fast in the process. There are no paths for us to follow, so we build new ones for others to use and follow. And if we move forward together, success will take care of itself. Role Overview The Role We’re hiring a Shopify Frontend Developer to take ownership of conversion, UX performance, and frontend execution across our ecommerce platform. This role exists for one reason: To increase revenue per visitor. You will work directly with the Founder and Head of Technology to turn insight into high-performing frontend execution. If the site feels slow, clunky, unclear, or under-optimised — it’s your job to fix it. What Success Looks Like • Conversion rates consistently improving, • Cleaner, faster product and collection pages, • Reduced friction across the customer journey, • Stronger AOV and assisted conversion performance, • Page speed and Core Web Vitals improving, • Experiments being tested, measured, and refined What You’ll Own Conversion & UX Optimisation • Improve conversion rates across PDP, collection and cart pages, • Reduce friction in navigation, filtering, and layout, • Translate UX insights into high-performing frontend builds, • Support and implement A/B testing experiments Shopify Development • Develop and optimise Shopify themes (Liquid / OS 2.0), • Implement and customise Shopify apps, • Manage app blocks & extensions, • Ensure clean, scalable frontend architecture, • Build reusable UI components Performance & Technical Execution • Improve page speed and Core Web Vitals, • Audit and reduce performance impact from apps, • Maintain high-quality HTML, CSS and JavaScript standards, • Support frontend improvements using React where appropriate Growth & Commercial Collaboration • Work closely with marketing on CRO experiments, • Interpret analytics and UX data, • Suggest improvements proactively, • Think commercially — not just technically Required Experience • Strong Shopify theme development experience, • High proficiency in Liquid, • Excellent HTML, CSS and JavaScript skills, • Strong understanding of ecommerce UX, • Familiarity with Shopify app ecosystem and integrations, • Experience improving frontend performance Bonus Experience • React, • CRO tools (Hotjar, GA4, A/B testing platforms), • Node.js, • Experience working with growth or performance marketing teams Who This Is For You are someone who: • Thinks in terms of conversion, not just code, • Cares about clean UI and detail, • Understands ecommerce psychology, • Is proactive and improvement-focused, • Wants ownership, not ticket-driven work, • Wants to grow into a senior position Why Join Floor Street • High-growth ecommerce brand with serious ambition, • Direct access to the Founder and decision-makers, • Real ownership of conversion performance, • No corporate red tape, • Opportunity to shape the frontend properly from the ground up, • Clear progression into a senior role as we scale, • Company-wide performance bonus scheme, • Private healthcare, • Free onsite gym, • Onsite prayer room, • Games and breakout areas, • Regular team events and activities, • Office-based collaborative environment, • Be part of building a £100m+ ecommerce brand This isn’t a maintenance role. It’s a growth role.

Job Title: Data Privacy Manager Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time A bit about us: At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way. The Role: As a Data Privacy Manager, you will play a central role in ensuring the organisation meets its obligations under UK GDPR, the Data Protection Act 2018, and other applicable privacy and regulatory requirements. You will lead activity that strengthens our privacy posture and supports the responsible and compliant use of personal data across the business. A key focus of this role is overseeing and supporting the completion of Data Protection Impact Assessments (DPIAs) and other mandatory privacy assessments. You will work closely with teams across the organisation to ensure new and existing processes, systems and initiatives are evaluated effectively, with risks clearly identified and appropriate controls implemented. You will also contribute to the maintenance and accuracy of our Record of Processing Activities (ROPA), helping ensure the organisation has a clear understanding of how personal data is used and protected. You will act as a subject matter expert for data protection matters, offering pragmatic advice, guiding stakeholders through complex privacy issues, and promoting best practice in line with regulatory expectations. Your work will help embed a strong culture of privacy awareness and accountability, reflecting the organisation’s commitment to safeguarding personal data. This role reports into the Head of Data Governance within BNP Paribas Personal Finance UK and operates within the first line of defence, supporting the business in meeting its regulatory responsibilities and managing privacy risks effectively Key Responsibilities: • Completion of data governance documentation such Data Protection Impact Assessments (DPIA), Record of Processing Activities (RoPA), Cookie Privacy Assessments & Legitimate Interest Assessments., • Assessing data quality across BNP PF, complete root cause analysis where data is impacted., • Managing multiple stakeholders and understand technology and commercial concepts quickly, e.g. working closely with Risk and Finance teams to ensure BCBS239 compliance and working closely with IT and marketing teams to manage cookies., • Identifying areas of improvement in local practices, relative to managing data governance. Contributing to complex projects, orientating the project to deliver maximum business benefit whilst adhering to the data governance, protection and management principles., • Representing the data governance team across analytical groups & business areas to provide advice & support on data infrastructure, data integrity, quality and privacy. Advising of system recommendations and technical approaches to maintain controls / validation., • Remaining up to date with the requirements of GDPR and helping build remedial work programs to highlight ongoing risks., • Championing and growing awareness and knowledge of data governance to enhance the data culture across the organisation., • Acting as a subject matter expert on data related issues, working collaboratively with various stakeholders to communicate data risks and administer guidance, training and educational materials when required., • Working effectively under pressure with competing and rapidly changing priorities Skills & Attributes: • Extensive knowledge of data architecture and quality, • Substantial experience of working within a data governance or protection setting, with a strong understanding of UK GDPR, PECR and BCB239, • Strong ability to embed information, business process and system wide changes to a technical and non-technical audience, • Strong ability to extract information by questioning, active listening and interviewing, • Demonstrable stakeholder and relationship management skills, • Project management experience is desirable Could this be you? Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills. What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan, • Opportunity to buy/sell holiday giving you even more control over your work-life balance, • Flexible benefits including private medical insurance and lifestyle discounts, • A culture that values collaboration, development, and wellbeing Apply now to join a team that makes a real impact. Learn more about careers with us: ___ Your Application Journey • Call with our Talent Acquisition team, • Informal chat with the Hiring Manager, • Competency-based interview (60 minutes) We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. Equal Opportunities We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background. Data Privacy Notice – The Curve Group The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. For more details about how we handle your personal data and your rights, please see our full Privacy Policy: ___

HEAD OF PARTNERSHIP MANAGEMENT The Fuel Store (TFS) is a progressive, Birmingham based business using technology to develop its market and stay ahead of the competition. It is on a mission to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of fuel and associated products into the transportation sector. TFS provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and usage; serving customers more efficiently and cost-effectively. It currently facilitates the provision of and processes the transactions to allow over 60 million litres of Fuel per annum through its card processes. The business was started 10 years ago and to date has grown organically. Future development will be a combination of organic and inorganic growth offering its customers a carefully thought out package of products with software that enables easy/dynamic/cost optimised fleet management at its core. The business is very efficient and proudly operates with circa 50 colleagues whilst delivering over £70m of turnover. It means that the senior management team need to be able to operate at both the strategic and operational level often in the same meeting. The ability to ‘roll up your sleeves’ and deliver your own solutions is a hugely important asset to us. Over the last 3 years the growth of the business has stalled. Whilst the business is profitable the shareholders are keen that the business returns to a rapid growth phase with improved profitability. A new CEO has been appointed with a strong track record of successful growth and he will lead the twin track approach of organic and inorganic growth. We’re looking for a Head of Partnership Management to work alongside the MD to lead the relationships with our third party non fuel product partners as well as work internally to maximise sales of our partners products. This year we have decided to deepen our partner relationships because the business was being spread too thinly in trying to manage multiple relationships at a high level. We will rationalise those approximately 20 relationships and really grow the core (circa 10) set of products through the provision of innovative solutions and marketing to existing and new customers. We will take on selective new partners in our chosen strategic areas and to that end we have already commenced negotiations with new partners. The Head of Partnerships will be an integral part of the Commercial Team and will be expected to contribute to the wider commercial agenda. Brief Overview: Type of Opportunity: Permanent, Full Time Salary: £60k base + bonus and benefits Location: Birmingham, (4 days a week expected in the office) Reports to: MD Responsibilities of the Head of Partnership Management: • Responsible for leading the relationships with our non fuel product providers, • Responsible for leading the relationships with our affinity partners, • Negotiate commercial agreements with existing and new product providers, • Analysis of the existing product portfolio to understand (inter alia) profitability by product in order to develop sales and marketing strategies for both new and existing customers., • Build financial and strategic models for new products, services, and commercial initiatives., • Seek out ‘best in class’ providers of ancillary product providers, • Liaise with the sales and marketing teams to ensure the ancillary products are being appropriately sold, • Work with the Executive to develop the longer term business strategy for the non fuel products, • Work with the Commercial Team in general to ensure the customer propositions for the company are appropriate To have the ability to contribute to The Fuel Store’s success, you will need the following knowledge, skills and experience: • Educated to degree level, • Great interpersonal skills, • Understanding of data analytics tools and how to extract information from large quantities of data, • Creative in approach, always looking for new, outside-the-box ways to deliver solutions, • Confident managing multiple priorities in a fast-paced environment., • Data-aware, able to interpret financial and operational metrics to give insights/solutions to improve results., • Self-motivated, proactive, and committed to personal development through ongoing learning and upskilling., • Collaborative and confident working closely with stakeholders across all levels. Desired: • Demonstrable track record of business improvement gained through data insight, • Prior exposure to senior stakeholders in a fast paced environment You should apply if you: • Are genuinely passionate about our business and want to work with great people with great opportunities., • Take pride in spotting opportunities and feel comfortable in turning them into business enhancing solutions., • Thrive in a fast-paced, growing business where your ideas and actions directly influence success., • Are naturally curious, proactive, and love tackling challenges with creativity and energy., • Want to keep learning, investing in your own development while also contributing to wider colleague growth., • Want to be part of a forward-thinking, people-driven team that values innovation, collaboration, and continuous improvement. Our Culture TFS are in the simplicity business and we are building a team, who look at the world a little differently. People that look at the needlessly complicated and say ‘that’s nuts’. People that are bold enough to challenge convention. And brilliant enough to actually change it. What’s in it for you? • Competitive Base Salary, • Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme., • Life Assurance: Payable at 3x Basic Salary, • Health & Wellbeing: You will have access to MediCash upon passing their probation, this will allow you to access healthcare cashback schemes, retail discounts, counselling, for yourself and up to 4 Children., • Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays., • Financial Advice: Access to 1-2-1 financial advisor sessions free of charge., • Career Progression: We track all employees progression by creating personal development plans, we have an in house L&D Specialist dedicated to help you improve and grow professionally., • Location: Based in Birmingham City Centre, • Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can. A little more for you to know… We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented colleagues to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed. If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could rise to the challenge and succeed in our business! We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

Commissioning Manager – Nursing/ Residential Home Luxury Provider Birmingham Salary: Up to £85,000 + bonus Benefits: Private Healthcare + 28 days AL + BH + CPD Remit Compass Associates are proud to be working with a valued client in their recruitment for a Commission/ Home Manager for their large sized Nursing/Residential Care Home. This provider is well renowned in the sector, providing luxury services to its residents. This home will have state of the art facilities, which include a Wellness Suite, Gym, Cinema and Café. Reinforcing their commitment to giving their residents the lifestyle they deserve. Candidate The successful candidate is required to have home management experience within elderly care homes ideally with Commissioning experience, consistently good or above CQC reports, with an excellent business acumen with a proven history of managing homes within the sector. Due to the reputation of the provider, your ability to increase the profitability of the service whilst not jeopardizing the candour of care you have to its residents, will be paramount. Due to the nature of the role, ideally you will be a Registered Nurse with an active Pin – however this is desired and not essential. If you are not a Registered nurse, you will be able to demonstrate your ability to run a large Nursing and Residential service. You will be able to demonstrate your capability to work with the local community, to be the home of choice. Whilst also showcasing your focus on delivering fantastic resident care. Due to the nature of the role, you will be able to articulate the importance of people development and how this will have a positive impact on the service. Working with the Head of departments of the service you will build your team from the bottom up, building it to the success it will become. If you feel you have the transferable skills needed for the role, please apply today! Requirements • Nursing Home Manager Experience, • RGN, Active Pin - desired , not essential, • CQC reports of Good or Above, • Strong commercial acumen, experience in marketing and budget management, • Commissioning experience desired, not essential, • Elderly/dementia home management experience Summary My client is seeking a Nursing/Residential Home Manager, who has a track history of managing successful homes. In exchange, my client is offering a salary of up to £85,000 plus Bonus Location The role is based in Birmingham and is therefore commutable from Brownhills, Burntwood, Aldridge, Walsall, Bloxwich, Cannock, Lichfield, Willenhall, Wednesbury, Sutton Coldfield, Tamworth, Wolverhampton, West Bromwich, Dudley, Stourbridge, Stoke-on-Trent and surrounding areas. Recommendations Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. Compass Associates offers a great incentive for recommendations - we offer £500 vouchers for each successful candidate recommended by you. Contact If you would like to have a confidential discussion about this opportunity, please contact Kiley Cox on 02394 211140 or 07545942172, or alternatively email an up to date CV to .

Job Title: Data Governance Manager Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time A bit about us: At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way. The Role: BNP Paribas Personal Finance UK is seeking a Data Governance Manager to support the implementation of our data management model and contribute to key regulatory initiatives, including BCBS 239. In this role, you’ll help develop and embed data governance principles across the organisation ensuring our data is well managed understood and trusted. You’ll play a central part in defining and monitoring data standards, supporting data quality controls and helping shape the frameworks and structures that underpin our data strategy. You’ll work closely with stakeholders promote a strong data culture and ensure data-driven decisions are made. This role will also support ensuring that all data protection and privacy requirements are met. This role reports into the Head of Data Governance within BNP Paribas Personal Finance UK and operates within the first line of defence Key Responsibilities: • Completion of data governance documentation such Data Protection Impact Assessments (DPIA), Record of Processing Activities (RoPA), Cookie Privacy Assessments & Legitimate Interest Assessments., • Assessing data quality across BNP PF, complete root cause analysis where data is impacted., • Managing multiple stakeholders and understand technology and commercial concepts quickly, e.g. working closely with Risk and Finance teams to ensure BCBS239 compliance and working closely with IT and marketing teams to manage cookies., • Identifying areas of improvement in local practices, relative to managing data governance. Contributing to complex projects, orientating the project to deliver maximum business benefit whilst adhering to the data governance, protection and management principles., • Representing the data governance team across analytical groups & business areas to provide advice & support on data infrastructure, data integrity, quality and privacy. Advising of system recommendations and technical approaches to maintain controls / validation., • Remaining up to date with the requirements of GDPR and helping build remedial work programs to highlight ongoing risks., • Championing and growing awareness and knowledge of data governance to enhance the data culture across the organisation., • Acting as a subject matter expert on data related issues, working collaboratively with various stakeholders to communicate data risks and administer guidance, training and educational materials when required., • Working effectively under pressure with competing and rapidly changing priorities Skills & Attributes: • Extensive knowledge of data architecture and quality, • Substantial experience of working within a data governance or protection setting, with a strong understanding of UK GDPR, PECR and BCB239, • Strong ability to embed information, business process and system wide changes to a technical and non-technical audience, • Strong ability to extract information by questioning, active listening and interviewing, • Demonstrable stakeholder and relationship management skills, • Project management experience is desirable Could this be you? Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills. What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan, • Opportunity to buy/sell holiday giving you even more control over your work-life balance, • Flexible benefits including private medical insurance and lifestyle discounts, • A culture that values collaboration, development, and wellbeing Apply now to join a team that makes a real impact. Learn more about careers with us: Your Application Journey • Call with our Talent Acquisition team, • Informal chat with the Hiring Manager, • Competency-based interview (60 minutes) We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. Equal Opportunities We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background. Data Privacy Notice – The Curve Group The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. For more details about how we handle your personal data and your rights, please see our full Privacy Policy:

Position: Fractional Head of AI – Full Service Marketing Agency Location: Remote / On-site (as required) Type: Part-Time / Fractional Remuneration: £250k+ p.a. OTE (fractional role – compensation scaled to days committed) Overview We are seeking a strategically minded Fractional Head of AI – Marketing, Data & Agency Operations to work with a full-service marketing agency operating across multiple clients, channels, and delivery teams. This role is designed for an agency environment where AI must drive measurable client performance while also improving internal efficiency, utilisation, and margin. The ideal candidate combines senior AI leadership with hands-on delivery experience, unifying fragmented marketing and operational data into actionable insights that improve campaign results, resource allocation, and profitability. You will lead AI initiatives that deliver ROI across attribution, campaign optimisation, client reporting, forecasting, and intelligent resource management across strategy, creative, media, and delivery teams. This is a high-impact role requiring strong commercial judgement, technical depth, and the ability to influence agency leadership, client CMOs, and internal delivery teams. Key Responsibilities Strategic AI Leadership – Agency, Martech & Cross-Channel Marketing • Define and execute an AI roadmap aligned to both client performance goals and agency commercial objectives., • Identify opportunities to apply AI across attribution modelling, audience targeting, creative optimisation, media spend allocation, and forecasting., • Design AI-driven approaches to improve internal agency operations, including capacity planning, utilisation, and delivery efficiency., • Ensure AI initiatives meet privacy, regulatory, and ethical standards (e.g. GDPR, consent management, data transparency)., • Communicate AI strategy, progress, and business impact to agency leadership, client stakeholders, and senior marketing teams. Hands-On AI & Data Implementation • Unify and analyse data across platforms such as Meta Ads, Google Ads, LinkedIn Ads, GA4, HubSpot, Salesforce, BigQuery, Looker, and internal agency systems., • Build and oversee bespoke attribution models, predictive performance models, LTV forecasting, and churn or retention indicators., • Automate client-ready reporting and insight generation across multiple accounts and channels., • Apply AI and machine learning tools (e.g. Python, modern ML frameworks, analytics tooling) pragmatically to deliver value quickly rather than experimental outputs. AI-Driven Resource Management & Agency Operations • Design AI-enabled systems to improve resourcing decisions across strategy, creative, media, and delivery teams., • Forecast workload, utilisation, and demand across client portfolios to support hiring, subcontracting, and capacity planning., • Apply AI to optimise project timelines, team allocation, margin protection, and delivery risk., • Help leadership move from reactive resourcing to predictive, data-led planning. Programme, Portfolio & Delivery Oversight • Oversee multiple concurrent AI initiatives across client accounts and internal agency functions., • Ensure initiatives are delivered on time, within budget, and tied to clearly defined KPIs., • Align AI outputs to commercial metrics such as CAC, LTV, ROAS, pipeline velocity, utilisation, and gross margin., • Balance innovation with delivery discipline in a fast-moving agency environment. Leadership & Team Enablement • Lead and mentor internal data, analytics, and marketing operations teams., • Build strong collaboration between AI specialists, marketing ops, creative teams, and client leads., • Raise AI capability across the agency through coaching, frameworks, and practical use cases., • Enable teams to confidently use AI tools without creating dependency on specialists. Client & Stakeholder Engagement • Act as a trusted senior advisor to agency leadership and key client stakeholders., • Translate complex AI outputs into clear, commercially relevant insights for non-technical audiences., • Support new business and upsell conversations by articulating AI-led differentiation., • Deliver regular updates on performance impact, operational improvements, and ROI. Emotional Intelligence & Change Leadership • Demonstrate high emotional intelligence in client and internal interactions., • Build credibility and trust with CMOs, agency partners, account directors, and delivery teams., • Navigate ambiguity, resistance, and change with clarity and pragmatism., • Balance innovation with empathy for real-world agency constraints. Continuous Improvement • Stay ahead of developments in AI, martech, attribution, and agency operations., • Continuously refine internal frameworks for speed, scalability, and repeatability., • Embed a culture of testing, learning, and evidence-based decision making., • Ensure AI capability evolves in line with agency growth and client expectations. Qualifications Education • Bachelor’s or Master’s degree in Computer Science, Data Science, Marketing Analytics, or a related field. Experience • Proven leadership in AI strategy and hands-on delivery within marketing agencies, martech, or multi-client environments., • Strong experience with cross-channel attribution and marketing data integration at scale., • Demonstrated success applying AI to improve both marketing performance and internal operations., • Experience building and leading data or AI teams in commercial settings. Core Skills • Strong strategic and commercial mindset with agency-side experience., • Excellent organisational and time-management skills across complex portfolios., • High emotional intelligence and exceptional communication skills., • Prior experience in a fractional, portfolio, or advisory leadership role., • Familiarity with CDPs, marketing data warehouses, and privacy-compliant data unification., • Experience applying AI to forecasting, utilisation, or professional-services resource management. Benefits • Flexible, fractional engagement with remote-first delivery., • £250k+ OTE (pro-rated for part-time), linked to scope, delivery impact, and client portfolio value., • Opportunity to shape AI strategy across a high-growth marketing agency., • Work on commercially meaningful AI initiatives with visible client and operational impact., • Join a forward-thinking, delivery-focused environment committed to real results.

Are you ready to make your mark in the world of elite global sport? We are passionate about delivering one of the world’s greatest sports and entertainment spectacles, leaving a positive legacy wherever we operate. Innovation has always been at the heart of what we do. Decades on, the sport remains a pioneer, developing technologies that have made a significant impact beyond the track. Everything you see on screen or at a live event is made possible by our passionate and dedicated people. Whether it’s engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport. Role Overview We are recruiting for a Customer Data Product Manager to join our IT team. Reporting into the Head of Customer Data Operations, this role is centred on data engineering, product ownership, and partner code review. Main Duties and Responsibilities Product Roadmap Ownership Own and sequence the roadmap for customer data products, prioritising initiatives that maximise business value and accelerate data maturity. Partner Management Orchestrate delivery across engineering, data science, and third-party vendors to meet deadlines and quality standards. Data Foundations Oversee ingestion pipelines and transformation tooling within a cloud environment, ensuring reliability, scalability, and compliance across object storage and data warehouse platforms. Enablement Make data accessible and actionable for Insights, Marketing, and Commercial teams through dashboards, APIs, and curated datasets. Business Engagement Work directly with Marketing and Commercial stakeholders to capture needs, shape requirements, and prioritise features. Value Measurement Define and track metrics for engagement success, commercial uplift, and operational efficiency. Publish regular impact reviews to demonstrate value. Intelligent Automation Identify and deliver automation opportunities that reduce cycle times and increase productivity across data workflows. Governance & Risk Management Enforce standards for privacy, security, and ethical AI use across all data products. What Does Success Look Like in This Role? Speed Weeks, not months, from idea to measurable impact. Quality Reliable, observable data products with robust rollback and monitoring processes. Value Clear, attributable gains in engagement, revenue, or cost efficiency. Trust & Compliance No compromise on data privacy, regulatory compliance, or brand reputation. What Are We Looking For? Experience Essential: • Proven experience as a Product Manager or Data Product Owner within analytics, data platforms, or customer data domains, • Hands-on familiarity with cloud data platforms and orchestration tools, • Strong understanding of data modelling, identity resolution, and activation use cases, • Ability to translate business needs into technical requirements and prioritise effectively, • Comfort with metrics, experimentation, and ROI-driven storytelling In this role, it is essential that you are: • A self-starter with ambition, drive, and creativity, • Passionate about people and data, • Able to translate technical concepts into clear, accessible language, • Highly articulate, both written and verbal, • Comfortable operating at all levels of the organisation

Are you ready to make your mark in the world of elite global sport? We are passionate about delivering one of the world’s greatest sports and entertainment spectacles, leaving a positive legacy wherever we operate. Innovation has always been at the heart of what we do. Decades on, the sport remains a pioneer, developing technologies that have made a significant impact beyond the track. Everything you see on screen or at a live event is made possible by our passionate and dedicated people. Whether it’s engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport. Role Overview We are recruiting for a Data Engineer to join our IT team. Reporting into the Head of Customer Data Operations, this role will lead all customer data activities from requirements gathering through to delivery. Main Duties and Responsibilities Drive Engineering Excellence Lead and manage all engineering activities across internal and external teams, ensuring high productivity and quality of execution. Cloud Platform Expertise Strong expertise across cloud data products and services, including object storage, ETL tooling, distributed processing frameworks, infrastructure-as-code, and cloud data warehousing. Roadmap Prioritisation Prioritise and manage engineering activities and personnel to deliver against a defined roadmap, ensuring alignment with strategic goals as defined by the Head of Customer Data Operations. Improvement and Optimisation Continuously seek opportunities to improve processes, methodology, and data governance. Standardisation of Delivery Understand, define, and standardise the approach, activities, and artefacts required to deliver engineering initiatives, ensuring all outputs are robust, reliable, and repeatable. What Are We Looking For? Experience Essential: • At least 5 years’ experience in data engineering or a related field Not essential to be successful in the role, but you may also have: • A degree in a technology-related discipline

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