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TITLE OF POSITION: General Manager (GM) – United Kingdom REPORTS TO: CEO DIRECT REPORTS: SIX (subject to change aligned to business demand) PLACE OF WORK: Richmond, London (this is a hybrid role, in-office Tues-Thurs 3 days each week as a minimum) ROLE OVERVIEW The GM is responsible for the strategic and operational leadership of the UK team’s key accounts. This role is critical in mobilising and executing contracted commitments, ensuring the full team’s strengths are leveraged for successful execution. The role oversees the design, sale and delivery of customer-focused premium experiences, fostering innovation across all business units to enhance reputation and relationships with customers, clients, and rights-holders. This is achieved through the enablement and effective management of a high-performance Senior Leadership Team (SLT), ensuring operational excellence, team alignment, and an inclusive, high-integrity culture. MAIN ACCOUNTABILITIES • Comprehensive Event Delivery: Ensure the complete and successful delivery of UK contracted programmes through impactful, target driven commercial approach, ensuring successful execution of premium experiences that meet or exceed customer expectations., • Develop Product and Service Strategies: Oversee the development and refinement of product offerings, ensuring they align with customer needs and market trends while enhancing the spectator experience., • Enhance Stakeholder and Partner Relationships: Drive progressive relationships with key rightsholders, working to support current partnerships, maintain strong relationships, and ensure all parties are aligned with the project's goals and delivery timelines., • Revenue Performance: Lead and support the Sales and Marketing teams to ensure revenue targets are achieved. Regularly monitor performance, analyse key drivers, and adjust strategies as required to optimise sales effectiveness and market positioning., • Business Development: Drive business development by expanding partnerships (inc. Sodexo Live!), strengthening market presence and unlocking new commercial contracts and opportunities that drive sustainable revenue growth., • Stakeholder Communication and Reporting: Establish and maintain effective communication channels with both internal and external stakeholders, providing regular and timely updates to ensure transparency and collaborative problem-solving., • Financial Accountability: Take full ownership of the P&L, working closely with the Head of Finance to actively monitor, manage, and drive financial performance. Ensure profitability aligns with business objectives by overseeing budget planning, cost efficiencies, and sustainable growth initiatives., • Risk Management and Compliance: Monitor and manage compliance with event delivery, legal and organisational standards, ensuring all activities are conducted safely and securely, and proactively addressing potential risks to operations and team well-being., • Team Leadership: Drive a sustainable, high-performing team, fostering collaboration to achieve unified success against clear KPIs, ensuring key deliverables align with strategic priorities, further working closely with HR to enhance employee experience, uphold company culture, and ensure compliance., • Office Operations: Ensure the effective functioning of the Richmond-based office, overseeing operational efficiency and workplace environment with support from HR / Business Support. KEY EXPERIENCE • Leadership Demonstrated ability to lead and motivate cross-functional teams in dynamic and high-pressure situations, driving team cohesion and operational success in complex event settings., • Relationship Management: Strong background in building and maintaining relationships with key stakeholders, including rights holders, government bodies, and commercial partners, ensuring collaborative success., • Market Entry and Growth: Demonstrated success in establishing and scaling profitable operations, preferably in the sports, travel, or hospitality sectors., • Innovating Customer Experience: Proven ability to innovate and enhance customer experiences within the hospitality and travel sectors, driving operational excellence and customer satisfaction through creative program developments. KEY COMPETENCIES • Inclusive Leadership: Demonstrates the ability to lead inclusively, fostering a collaborative and supportive working environment that encourages team development and collective achievement., • Resilient and Adaptable: Exhibits resilience and adaptability, effectively managing changes in project scope and responding swiftly to unforeseen challenges., • Effective Communicator: Highly articulate, with exceptional interpersonal skills, capable of engaging diverse audiences and ensuring clear, persuasive communication across all levels of the organization., • Sport Industry Knowledge: An enthusiasm for the sports industry will be beneficial. WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, Miami, Melbourne and Sydney, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France alongside numerous Grand Slam Tennis experience ventures, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to make the memorable, unforgettable for sports fans. At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. WHAT WE STAND FOR STH identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. • Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver., • Spirit of Progress: We strive to be trailblazers, we seek continuous improvement and innovation in everything that we do., • Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners and the communities in which we operate

About Us FansHub is a fast-growing digital agency with teams in the UK and US. We work at the intersection of talent management and digital marketing, helping creators, influencers, and brands grow and stand out on social media. From building strategies and campaigns to delivering measurable results, we give our clients the creative and operational support they need to scale. Our focus is on delivering impact - the right content, on the right platform, to the right audience. As one of the leading social-first agencies worldwide, we’re building the future of how creators and brands succeed online, both in the adult industry, and with mainstream influencers. We operate with high standards, fast feedback loops and clear accountability. We are not corporate. We are not chaotic. We are structured, agile and performance-driven. The Role This is a hands-on operations role at the centre of our Paywall & Sales division. You will be responsible for executing and driving performance across our creators’ subscription platforms, ensuring that operational systems, team output, and monetisation strategies are working effectively. This role suits someone who is organised, commercially aware, detail-focused, and confident managing people and processes. Your responsibilities will include: • Owning and driving operational execution across assigned creators, • Managing day-to-day operations within the Paywall & Sales function, • Identifying and implementing opportunities to improve revenue performance, • Maintaining and enforcing operational standards and processes, • Compiling, analysing, and interpreting performance data, • Managing and coordinating a remote Philippines-based operations team Core Responsibilities Creator Operations & Revenue Execution You will be responsible for driving measurable performance improvements across your assigned creators. This includes: • Leading operational onboarding for new creators, • Defining creator positioning and pricing strategy, • Managing subscription pricing, renewal pricing and optimisation, • Shaping script structure, pricing flow and monetisation mechanics (content writing is handled separately), • Overseeing content strategy and paywall brand positioning, • Reviewing monthly performance (sales, RPV, churn, conversion etc.), • Identifying performance issues and proposing solutions, • Taking accountability for creator churn and revenue growth You will speak with creators regularly (daily/weekly), leading communication across all non-sales related matters. Team Management (Execution-Focused) You will directly manage our Philippines-based: • Content schedulers, • Content uploader, • Editor, • SQA team members Your responsibilities: • Oversee daily execution and output quality, • Enforce systems and processes, • Ensure instructions from creators and management are tracked and actioned, • Coordinate with the Paywall & Sales Team Lead, • Maintain operational standards, • Lead hiring for the Distro & Editing team, • Suggest terminations where necessary, • Improve recruitment processes, • Ensure performance standards are maintained Data & Reporting You are responsible for compiling and interpreting performance data. • Track and monitor key creator and team metrics, • Identify trends, problems, opportunities, • Prepare structured weekly performance summaries, • Flag issues early with proposed solutions, • Ensure senior management always has up-to-date operational visibility Systems & Operational Discipline • Operate and enforce internal tracking systems, • Ensure team members are inputting correct data, • Improve small process inefficiencies, • Propose larger system changes for approval Who We're Looking For Ideal profile: • Naturally organised and disciplined, • Commercially aware and performance-oriented, • Confident, • Comfortable managing remote teams, • Strong communicator (especially under pressure), • Solutions-focused, • Comfortable with direct feedback Background wise, you might have: • Experience in hospitality or high-pressure environments earlier in your career, • One solid “proper” professional role, • Experience managing people or coordinating teams Our Values Our most important assets are the people that work here. We all work as one team and rely on each other. We strive to create a working environment in which we are proud to belong, by maintaining our values at the forefront of everything we do: Integrity – We do what’s right, not what’s easy - always with transparency and trust Fairness – We champion equality, inclusivity and doing right by people - always Ownership – We take initiative, act with accountability and treat the business like it's our own Collaboration – We believe the best work is done together - respecting different views and working as one team Positivity – We believe in possibility, embrace challenges and bring energy to our work Focus – We seek clarity, avoid unnecessary complexity and move quickly Quality – We push for excellence, raise the bar and never stop improving Our WoW Factor We know that a rapidly scaling business requires flexibility, understanding and rewards to maintain momentum and grow together. We are committed to our Ways of Working (WoW) with each other so we can continue to be our best. Life as a FHubee As well as industry-benchmarked compensation and all the hardware and software you need, we offer a thoughtfully-curated list of benefits. We expect this list to evolve as we continue supporting our team members’ long-term personal and professional growth and their wellbeing: • Paid time off: 28 days paid leave (20 holiday days plus 8 public holidays), • Gym membership, • Regular team events and a vibrant company culture, • WFH and Growth (L&D) budgets, • Workplace pension

As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives – protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances. Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do. We’re committed to creating an inclusive culture where colleagues can thrive. We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued – reflected in our recognition as one of the Financial Times UK’s Best Employers in 2025 and 2026. We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=. We are pleased to offer a fantastic opportunity for a B2B Marketing Manager to join our Savings & Retirement business on a fixed-term basis of 12 months. Working closely with the Head of Marketing, you will be responsible for driving and delivering a marketing and communications plan to promote our investment products to external audiences, including financial advisers and consumers. You’ll play a lead role in creating compelling product stories and will oversee the central coordination of the production of investment materials, literature and communications, working collaboratively with our investment experts, proposition and sales teams, plus external partners. You’ll also work collaboratively with colleagues to deliver creative and innovative marketing campaigns designed to engage and inspire our audiences, utilising all channels across the marketing mix. You’ll ensure all planned activity remains within budget and aligns to plan, maximising commercial value. Key Responsibilities • Managing a team of 2-3 direct reports and providing leadership for coordinated business as usual (BAU) and planned campaign activities, to support the successful delivery of wider product and sales business objectives., • Effectively managing key relationships with all relevant internal and external parties (including agencies, networks and media owners)., • Directing and developing the delivery of marketing communications, materials and content., • Evaluating commercial and reputational value of marketing activity., • Assessing current market trends, competitor and distributor behaviours and drivers within the market to determine campaign activity and messaging opportunities to develop competitive advantage., • Ensuring full compliance with LV= policies and standards, and other regulatory and legislative requirements., • Attending quarterly events and sales events periodically. About You Our ideal candidate will… • Be a passionate, proactive marketing professional with experience in financial services., • Be able to communicate complex content clearly and simply, demonstrating the value LV= offers through jargon-free communications, • Be experienced in line management, with an ability to motivate and inspire others, and deliver constructive feedback in an approachable and positive manner., • Effectively identify, understand and interpret strategic and tactical marketing opportunities., • Plan and project-manage effectively, with the ability to deliver key pieces of work in a timely and accurate manner., • Communicate and collaborate with different stakeholders and coordinate a wide range of tasks to deliver performance., • Competently work with technical information, with a keen eye for detail. This role is a Band C in the LV= salary structure. Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold. At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes: • 30 days' holiday, • The opportunity to buy or sell up to five days of holiday, • An annual bonus scheme based on company and personal performance, • Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance, • Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements), • Group Life Assurance of four times your basic pay to your dependents (you’ll have the option to increase this to 8 x cover), • Group Income Protection, if you enrol into the pension scheme and reach 5 years of service, • Employee Assistance Programme (EAP) service for support when you need it, • Virtual GP service, • Shared parental leave, • Up to 20% discount on our life products for you and your immediate family. We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application - if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen. We’re also open to conversations about flexible working as part of your application - if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered. Go on, bring your true self to LV=.

A premium casual dining group is seeking a Head of Digital to lead the digital strategy for their growing team.You will be responsible for managing digital touchpoints, driving guest acquisition, and overseeing key agency partnerships.The ideal candidate has over 3 years in digital marketing, with e

Lead the development and optimisation of digital campaigns (including email marketing, social media, SEO/SEM, and PPC) to drive event awareness, registrations, and engagement. If you’re excited about working for us and have most of the skills/ experience we’re looking for, please go ahead and ap

Our client is seeking an Event Marketing Specialist to manage and deliver their international events and webinar programme, with a strong focus on lead generation, customer engagement and supporting sales pipeline growth. Working closely with the Head of Marketing and wider marketing team, you will take ownership of the end-to-end planning and delivery of both virtual and in-person events, including trade shows, conferences and webinars. The role will involve managing approximately 20 physical events and 5 webinars per year, ensuring they align with wider marketing and commercial objectives. Key Responsibilities * Plan and deliver international events and webinars from concept through to post-event reporting * Manage event logistics, timelines, suppliers and internal stakeholders to ensure successful delivery * Support budget planning, forecasting, and ongoing management for events * Support audience generation campaigns in collaboration with marketing teams. * Work closely with sales teams to maximise engagement and pipeline opportunities through events * Manage relationships with event organisers, agencies and vendors. * Monitor and report on event performance and ROI, using tools such as Salesforce Key attributes * 3+ years’ experience managing physical and virtual event marketing programmes (Essential) * Experience delivering international events and webinars * Strong project management and organisational skills * Experience working with vendors and cross-functional teams * Confident using webinar platforms such as Zoom or Microsoft Teams * Experience managing event budgets and reporting on performance * Degree or qualification in Marketing or Business (Desirable) * Experience with Salesforce or marketing automation platforms (Desirable) Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

Aftermarket Sales Development Co-ordinator My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling. Key Responsibilities Efficient processing of customer orders and enquiries, regardless of how received. Support the promotion of spare parts and service offerings. Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service. Respond to all internal and external administrative enquiries regarding customer history. Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments. Negotiate directly with customers, where necessary, to secure additional sales. Conduct regular follow-up on all Aftermarket quotations. Support and coordinate proactive sales initiatives within the Export Aftermarket business. Send introductory correspondence following machine sales. Work collaboratively with the Machine Sales team to increase aftermarket product sales. Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department. Extract and analyse data to identify key opportunities for business growth. Develop, coordinate, manage, and monitor remeshing and servicing contracts. Monitor and report on business trends regularly, including identifying areas of declining activity. Carry out any other duties as determined by the Head of Sales Division. Salary & Package: Guaranteed earnings - £26,300 + Commission & Bonus

The Role: At Delice, Finance plays a central role in driving commercial performance across the business. We operate with an entrepreneurial mindset and work closely with Sales, Operations and Marketing to support informed decision-making at every level. We are looking for a motivated and detail-oriented analyst with strong commercial curiosity to join our Business Insights team at our Southall Head Office. This is an excellent opportunity to gain broad exposure to an FMCG food business and develop strong analytical and stakeholder-facing skills. The role will support the end-to-end Customer Journey , helping to turn data into insight through core reporting, process improvement and data management. You will work closely with Sales and Finance teams, helping prioritise and support our customer base via: The production of internal and external reporting and commercial insight Continuous improvement of reporting, data quality and processes Cross-functional collaboration to support customer and business performance You will play a key role in reporting and insight across the business, as well as supporting a variety of fast-paced projects and initiatives. Key areas of focus include: Reviewing customer purchase behaviour versus expectations, analysing trends and trading patterns Translating core reports into clear, actionable insight with defined next steps Developing new value-adding reports and producing ad-hoc analysis to support real-time business decisions Supporting customer profitability reviews and building commercial understanding using internal and external market data Working closely with the Sales team to share learnings and drive continuous improvement Supporting projects to improve processes, policies and reporting standards, including development and maintenance of reporting tools Maintaining high standards of accuracy, governance and policy compliance You are be excited by the opportunity to work with stakeholders at different levels, keen to learn how an FMCG food business operates, and motivated to build a career in commercial finance. As part of the wider Sales and Operations community, you will contribute to Delices customer-focused culture, high performance standards and Food Safety Culture. You will be an extended part of our Sales and Operations team and part of the Delice Family delivering the Delice core values. Reporting & Key Relationships: Reporting into the Head of Business Insights, the Analyst will be a key support for the sales team and business, working on a variety of value-added business projects in addition to day-to-day operational requirements. Other Key Contacts: Commercial Controller, Project Manager Process Improvement, Sales Account Managers, Hardware, Supply Chain, Operations and the broader Finance team Main Duties & Responsibilities include: Reliable delivery of core business reporting, on time in full Support on trading pattern reviews, especially in relation to customer credit analyses and customer onboarding Aiding the department in providing balance in Delices commercial activity, weighing up the best outcomes to create a balanced culture between customer-focus, cost control and cash is king. Seizing the opportunity to make proactive contributions to a wide range of business functions, promoting cross-functional working aimed at ensuring continuous development. Your responsibilities may include: Delivering, developing, maintaining and continuously improving reporting to ensure it is timely, accurate and relevant Supporting and promoting best practice use of reporting tools, including Excel, Power BI and PowerPoint, helping to build analytical capability across the business Identifying opportunities to improve profitability, growth and cash performance in collaboration with the Business Insights team Assisting with financial modelling and analysis to support customer engagements, tenders and business cases, identifying opportunities to simplify, automate and improve efficiency Supporting the use of market and customer insights to inform pricing and tactical commercial decisions, working with Sales, Product & Marketing and Finance stakeholders Supporting the Sales team across all sectors and channels by delivering insightful commercial analysis on customers, products and sectors, including: Pricing accuracy and performance New product listing execution and post-launch analysis Customer profitability and return on investment Forecasting and trend analysis Working alongside the Head of Business Insights and the Business Insights Commercial Controller to support Sales and Procurement in tender activity Benefits: Life Assurance Company Pension 50% Discount of Company Purchases Eyecare Vouchers Referral Scheme Long Service Awards Employee Assistance Programme Essential Experience and Qualifications/training: Graduate with a business/numerate Degree (or equivalent) Must enjoy a fast-paced, growing and evolving business environment, balancing a rhythm of reporting with unscheduled and high priority items Ideally a fast-paced, FMCG/Retail Entrepreneurial background Microsoft Excel experience, competence and aptitude Knowledge and Skills: Essential Skills & Attributes Strong planning, organisational and multitasking skills, with the ability to manage multiple deadlines in a fast-paced and adaptable environment Analytical, logical mindset with the ability to interpret data, identify trends and apply wait but why? in the pursuit of actionable insight Clear communicator, able to convey analysis and insight in a simple, practical way Driven and curious self-starter, comfortable working both independently and as part of a team Strong attention to detail and commitment to accuracy Technical Skills Good working knowledge of Excel and Microsoft Office is essential Experience or familiarity with Power BI is desirable Exposure to ERP systems is advantageous (Microsoft Dynamics 365 preferred but not essential) Part qualified accountant is a plus, but not required SQL or broader data/IT skills are a plus, but not required Key Measures of Success Delivery of high-quality, timely and accurate commercial insight and reporting Effective communication and stakeholder engagement Positive feedback from internal business partners and users of reporting TPBN1_UKTJ

To play a pivotal role in gathering and delivering tuition centre class materials each week to ensure the smooth running of lessons; to fulfil customer orders; and to fulfil the day-to-day needs of the warehouse. Main Responsibilities Internet Order Fulfilment • Pick, pack and despatch customer orders generated from the AE Publications (AEP) website, • Alert AEP customer service team/marketing team to any issues re: orders or website function Driving • Load and deliver tuition centres’ weekly/monthly class requirements (essentially boxes of books and printed materials) and sort class materials upon delivery at the tuition centres, • Unlock and unset alarms at tuition centres when delivering/collecting during non-operational hours, • Load and return Admin boxes and recycling materials, etc. between Head Office and tuition centres, • Deliver books to wholesalers, tutors and pupils as required and deliver marketing materials for occasional exhibitions, shows and sponsorship requirements, • Keep vans clean and tidy including washing by hand regularly and ensure vans have sufficient fuel at all times as well as take vans for services and MOTs as required, • Report any van and equipment performance issues to Publications Operations Manager Warehouse • Jointly responsible for gathering and packing pupil book packs (currently approximately 1,100 monthly packs and 1,500 weekly packs, plus approximately 400 packs for summer courses) and label test packs with test score stickers, • Prepare remote courses pupil book packs (currently approximately 350) for despatch by Royal Mail or courier, • Take delivery of goods and supplies including materials returned from the tuition centres, • Frank post for HQ and take to franking post box, • Load stock by hand or stacker, • Keep book stock levels replenished and pallets of books dressed forward and ensure packing materials are well-stocked, • Keep warehouse, work areas and yard clean and tidy, • Assist with AET/AEP stocktake and assist with recycling and shredding procedures, • General warehouse duties General • Jointly responsible for warehouse health and safety, • Any other duties as reasonably requested by Publications Operations Manager Skills and Competencies Personal Qualities and Attributes: • Excellent verbal communication and attention to detail and safety, • Good organisational and time management skills, • Ability to multi-task and work under pressure in a fast-paced environment, • Compliance with company procedures, rules and regulations and uphold reputation of the company, • Demonstrate a responsible and committed work ethic, engaging with the aims of the business with enthusiasm and personal energy Essential Requirements: • Experience of working as a delivery driver and in a warehouse environment, • Computer literacy and admin experience, • Full, clean driving licence Physical Demands: • Loading and unloading of goods from vehicle, • Physically fit and able to lift objects (within H&S safety limits) including stacking of goods in correct storage bays and empty pallets, • Climbing stairs to deliver books Education and Experience: • Basic numeracy, literacy and computer skills For over 25 years, we have been dedicated to supporting parents, teachers, and tutors in their mission to inspire and empower learners of all ages. Our resources are carefully designed to meet the diverse needs of students while providing educators with effective tools to enhance teaching and learning experiences