Customer service manager jobs in HounslowCreate job alerts

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Su

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a ... ZIPC1_UKTJ

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

We are looking for an experienced and motivated Pharmacist Manager to lead a busy community pharmacy and support its continued growth and service expansion. Role Overview This is a permanent, full-time position suitable for a pharmacist who is confident in both clinical services and pharmacy management, and who is happy to take ownership of day-to-day operations, staff leadership, and service development. The successful candidate must be eligible and willing to train a Pre-Registration Pharmacist and support them throughout their training year. Key Requirements • Worked as a community pharmacist, • GPhC registered and in good standing, • Confident and competent to train and supervise a Pre-Registration PharmacistExperienc, • e or willingness to lead a PMR system changeStrong le, • adership and organisational skillsAbility t, • o manage workload, staff, and services independently Clinical & Advanced Services (Essential) The pharmacist must be confident in delivering and managing: • Pharmacy First services (all pathways), • Ear syringing / ear care services, • Travel vaccinations & travel clinic services, • Prescribing (IP preferred but not essential if in progress), • Weight management / fat loss clinic services, • Other enhanced and private services as required Management & Operational Responsibilities • Overall day-to-day management of the pharmacy, • Staff Supervision, rota management, training, and performance oversight., • Buying, stock control, claims, and supplier management, • Ensuring compliance with GPhC, NHS, SOPs, and governance, • Managing pharmacy administration and audits, • Supporting business growth and service expansion, • Mantaining high standards of patient care and customer service Language Preferences (Desirable) • English (essential), • Hindi, • Urdu, • Punjabi What We Offer Perma • nent, full-time position, • Essential holiday leave provided, calculated in line with the final agreed working hours for the branch, • Oppurtunity to shape and grow pharmacy services, • Supportive ownership with a long-term vision, • Stable working environment with scope for professional development

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover the Leicester Group (Leicester, Nottingham sheeting, Swadlincote and Cirrus). The Role Will • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Quality Role Responsibilities • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages Behaviours • Analytical thinking, • Self-Control, • Tenacity, • Rational Persuasion, • Efficiency Focused, • Concern for standards and Results focused, • Communication/briefing skills, • Negotiation/consultation skills, • Commercial awareness Core Competencies People Management • Leadership & Vision – Ability to inspire a team with a clear vision and purpose, • Coaching & Developing people – The ability to teach operational skills to others and mentor/coach accordingly, • Managing performance – Ability to monitor and evaluate performance and take appropriate action. Personal Competencies • Communication – Ability to convey ideas and decisions to internal and external customers, • Determination – Ability to overcome obstacles, • Influence/Persuasiveness – Ability to influence and inspire others to act Managing the Business • Organisation – The ability to judge situations accurately and make sound operational decisions to deliver results on time, • Continuous Improvement – The ability to continually monitor and review current working practices and make the best use of resources to improve organisational results Other Requirements Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you! -Celebrate your birthday with an extra paid holiday. -Build your future with support from our Lead-Inn development program. -Take the time you need to rest and recharge; Paid Breaks are on us. -Enjoy 50% off food at any of our Inns -Relax with a stay at any of our Inns during January, February, and March for just £1. -Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. -Experience a spontaneous trip away with £50 on same day bookings -It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too! -24/7 confidential support is always there when you need it with our Employee Assistance Programme -Tronc (…that’s tips to me and you) -Contribute to a company that gives back through our Give-inn back scheme -Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty. You’ll Fit Right Inn As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses. If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn... This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team. Watch Terry’s video to learn more about our management roles.

We are looking for an experienced and motivated Pharmacist Manager to lead a busy community pharmacy and support its continued growth and service expansion. Role Overview This is a permanent, full-time position suitable for a pharmacist who is confident in both clinical services and pharmacy management, and who is happy to take ownership of day-to-day operations, staff leadership, and service development. The successful candidate must be eligible and willing to train a Pre-Registration Pharmacist and support them throughout their training year. Key Requirements • Worked as a community pharmacist, • GPhC registered and in good standing, • Confident and competent to train and supervise a Pre-Registration PharmacistExperienc, • e or willingness to lead a PMR system changeStrong le, • adership and organisational skillsAbility t, • o manage workload, staff, and services independently Clinical & Advanced Services (Essential) The pharmacist must be confident in delivering and managing: • Pharmacy First services (all pathways), • Ear syringing / ear care services, • Travel vaccinations & travel clinic services, • Prescribing (IP preferred but not essential if in progress), • Weight management / fat loss clinic services, • Other enhanced and private services as required Management & Operational Responsibilities • Overall day-to-day management of the pharmacy, • Staff Supervision, rota management, training, and performance oversight., • Buying, stock control, claims, and supplier management, • Ensuring compliance with GPhC, NHS, SOPs, and governance, • Managing pharmacy administration and audits, • Supporting business growth and service expansion, • Mantaining high standards of patient care and customer service Language Preferences (Desirable) • English (essential), • Hindi, • Urdu, • Punjabi What We Offer Perma • nent, full-time position, • Essential holiday leave provided, calculated in line with the final agreed working hours for the branch, • Oppurtunity to shape and grow pharmacy services, • Supportive ownership with a long-term vision, • Stable working environment with scope for professional development

Multi-award-winning print and packaging powerhouse are looking for their next talented Account Manager to join their sales & design team at their modern, state of the art facility in Hounslow. Provide first class customer service to a portfolio of well-known exciting luxurious fashion, beauty & hair

Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail Zachary Daniels Recruitment are currently recruiting for an exciting new store opening in Kingston upon Thames! This retailer are a well-loved, high street retailer known for delivering exceptional customer experiences and high-quality products. We are seeking a dynamic, motivated, and experienced Store Manager to lead the team and drive the success of this new store. Role Overview: As Store Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring the team delivers outstanding customer service, and driving sales to meet and exceed targets. You will play a key role in managing stock, ensuring visual merchandising is in line with company standards, and maintaining a positive, engaging atmosphere for both customers and employees. Store Manager Benefits: • Monthly product allowance, • Up to 50% off staff discount, • Access to well-being portal, • Flexible working opportunities, • Lead, motivate, and develop a high-performing team to consistently meet store goals and deliver excellent customer service., • Drive sales and ensure the store achieves its targets through effective leadership and operational excellence., • Build strong customer relationships, ensuring a loyal and returning customer base., • Implement and enforce company policies and procedures to ensure compliance and smooth daily operations., • Monitor and manage store budgets and expenses to maximize profitability., • Previous experience in retail management, ideally in a high-street or retail environment, • Proven track record of meeting sales targets and driving team performance, • Ability to inspire and motivate a team in a fast-paced environment How to Apply: Please apply below with your most up to date CV We look forward to hearing from you! Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail BBBH32765

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Join Ocuco Ltd. as a Digital Marketing Executive and become an integral part of our dynamic, multinational Client Marketing team based in London. Reporting to the Head of Client Digital Marketing, the successful candidate will play a key role in developing and executing innovative digital strategies. This position involves working with clients across the UK & Ireland, the US, Canada, and the Nordics, as well as maintaining communication with prospective clients worldwide. The role requires a high level of attention to detail, strong organisational abilities, and excellent communication skills. Occasional travel to optical trade shows in the UK will be expected. This is a hybrid role, with a requirement to be in the office three days per week. Responsibilities: • Plan and execute social media content for clients, • Review your own and colleagues’ client social media content, • Ensure all content meets quality standards before submission to the manager, • Schedule social media posts using specialist delivery platforms, • Liaise with clients to gather social media assets, blog content, and briefs, • Coordinate with third-party vendors to support content delivery, • Build bespoke client content calendars based on briefs, seasonality, and industry trends, • Assist in compiling advanced customer reports using multiple data sources (e.g., Google Analytics, Google Ads, WooCommerce, bespoke platforms), • Monitor and report on paid campaign budgets (Google Ads, social media ads, etc.), ensuring appropriate spend management, • Respond to client communications (calls, emails, etc.), providing timely and appropriate resolutions, • Support the Client Marketing Team in their day-to-day activities, • Accurately complete tasks on time using provided tools and platforms, • Contribute positively to a collaborative team environment, where each member plays a valued role The minimum requirements are: • A qualification in Marketing, Business, Languages or related field., • 2+ years of experience in crafting and executing social media content for clients., • Demonstrated ability to thrive in a fast-paced environment., • Proficiency in executing B2C/B2B content across diverse social media platforms., • Exceptional attention to detail and ability to understand and execute marketing briefs accurately., • Strong organisational and planning skills., • Fluency in English (both verbal and written)., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Certification in Meta ads or other relevant marketing platforms., • Experience with content scheduling platforms such as Publer, Buffer, and Hootsuite., • Previous success in building, executing, and analysing Meta Ads/LinkedIn Ads campaigns., • Familiarity with content/blog platforms including WooCommerce and Google Business., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors.

Job Title: Assistant Development Manager Salary: £35,000 – £40,000 per annum Location: UB3 Working Hours: 8:00am – 17:00pm Role Purpose The Assistant Development Manager will provide high-quality administrative, operational, and management support to the Development Manager. The role is integral to the successful day-to-day operation of the Estate, ensuring policies, procedures, and company standards are upheld while delivering a consistently high level of service to residents, contractors, and stakeholders. Key Responsibilities • Support the Development Manager in the day-to-day management of the Estate., • Ensure estate compliance is maintained, including reporting relevant defects to the Client during the defect liability period., • Assist in tracking, updating, and resolving defects with the Client., • Ensure actions are completed within agreed Service Level Agreements (SLAs)., • Carry out site visits via DataStation and ensure all visits are completed on time., • Proactively identify issues, solve problems, and recommend service improvements., • Maintain effective working relationships with existing and future estate contractors., • Supervise and manage contractors in relation to performance, value for money, and compliance., • Indirectly supervise on-site staff including administrators, yard staff, handymen, and cleaners., • Tender for high-value contracts in compliance with Section 20 requirements., • Liaise with contractors attending site, manage key handling, and follow up where keys are not returned by the end of the working day., • Check, approve, or query contractor invoices as appropriate., • Manage the estate purchasing and ordering system (MRI Qube), raising purchase orders as required., • Assist in managing budgets in line with Estate Management direction., • Order and manage stock for cleaning supplies, stationery, and first aid materials., • Maintain and update DataStation, ensuring records remain accurate and current., • Update, amend, and manage estate and facilities management databases., • Produce reports as directed by the Development Manager, including gym usage and DataStation reports., • Manage the fingerprint clock-in system and reconcile invoices against recorded attendances., • Act as a key point of contact for residents, lessees, tenants, estate agents, surveyors, and clients., • Deal with resident enquiries, escalating issues where appropriate., • Prepare and distribute electronic welcome packs to new tenants and lessees, following up on missing information., • Communicate with car parking management companies (temporary and permanent) and administer all related correspondence., • Administer the sale and programming of fobs and remotes as required., • Take water meter readings upon resident request and record monthly estate water and electricity readings., • Manage telephone, email, and written correspondence, ensuring timely responses and appropriate follow-up., • Maintain electronic and paper filing systems for the property management team., • Plan and organise the Estate calendar to ensure efficient time management., • Meet and greet residents, clients, and contractors as required., • Check estate internal postboxes regularly., • Update building noticeboards as required., • Write and circulate monthly newsletters, circular letters, and resident communications., • Handle general office duties including photocopying, post, and registered mail., • Work in accordance with the Landlord & Tenant Act and all relevant legislation., • Ensure activities are delivered within approved budgetary constraints., • Adhere to company policies, procedures, and health & safety requirements. Essential Experience & Skills • Proven experience in leasehold residential property management, ideally within large London estates (currently approx. 1,200 units)., • Previous experience using MRI Qube (highly desirable)., • Excellent customer service and communication skills with a strong resident-focused approach., • Ability to work effectively as part of a team and support wider estate operations. Desired • Ideally hold an Affiliate TPI qualification. Benefits • 23 days annual leave, • Increase of annual leave by 2 days after 2 years of service, • Holiday Buy and Sell (available during the annual enrolment window in December), • Enhanced pension scheme, • Life Assurance (above core cover – taxable benefit), • Private Medical Insurance (taxable benefit), • Critical Illness Cover (taxable benefit), • Health Cash Plan (taxable benefit), • Tax-free Childcare Vouchers (closed to new entrants), • Eye Care Vouchers, • Flu Vouchers, • Employee Assistance Programme (EAP) If this would be something of interest, please apply with your CV and Niamh will be in touch

Clinical Deputy Manager Manor Court Care Home, Britten Drive, North Road, Southall, Middlesex, UB1 2SH. Up to £53,518- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Job Title: Head of Contracts Department: Legal Location: Hampton Wick / Hybrid Country: UK Level: Manager Reports to: COO Responsible for: Bid Manager Contract Type: Permanent Full-time (reduced hours considered) Contracted Hours/Days: 37.5 hours per week (flexible working available) About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Head of Contracts is responsible for overseeing all aspects of Reveal’s contract negotiations, obligations, and implementation. This role ensures that contractual activities align with the company’s commercial objectives while effectively managing risk and compliance. Key Responsibilities • Reviewing customer contract terms and conditions to balance risk with commercial objectives. Provide a summary to management of the terms that exceed Reveal’s provision and highlighting non-standard contract terms., • Reviewing invitations to tender, preparing and submitting required responses to tender deadlines., • Analysing tender requirements, duties and obligations to ensure alignment with Reveal’s capabilities and service offerings., • Drafting, reviewing and updating standard contractual documents, including terms of sale, NDAs, MOUs, partnership agreements and distribution agreements., • Managing or helping to manage subcontractor and vendor relationships. Reviewing subcontract and third party agreements as required by the business., • Assessing commercial aspects of new contractual activity to identify associated risks and benefits., • Leading contract negotiations with customers, suppliers and partners., • Sourcing, engaging and managing the provision of external legal and privacy advice relating to other jurisdictions, as agreed by the business., • Analysing both new and existing contracts with customers, suppliers, and partners to ensure that content is commercially and legally sound and maximises commercial benefits to the business., • Obtaining approval for non-standard terms., • Developing, delivering and maintaining effective commercial methods, processes and operational procedures to ensure contracts are managed in line with internal and external compliance standards, including ISO and GDPR and other applicable laws., • Ensuring legal documents move smoothly and quickly from drafting/receipt, through collaboration and negotiation, to signature., • Monitoring the implementation and performance of signed contracts., • Preparation of contracts for suppliers/contract manufacturers., • Ensure signed contracts and other legal agreements and documents are stored securely in One Drive., • Acting as Data Protection Officer for the Company, to include provision of data protection guidance and training to the business, annual reviewing and updating the privacy policy and data protection policy., • Supervising the Bid Manager, including day to day management, task assignment, coaching and performance assessments. Qualifications, Skills and Experience Essential • Bachelor’s degree in Commercial Law, Finance or Business Management., • A minimum of 5 years’ PQE, with confidence operating as sole counsel., • Ability to use initiative and make decisions under pressure., • Excellent organisational skills to plan and use people and resources to ensure deadlines are met., • Ability to self-organise and prioritise as required., • Ability to communicate effectively in written and oral form., • Exceptional time management skills., • High attention to detail and accuracy., • Strong leader., • Pragmatic, creative and solution-focused, Desirable • CCM qualification ( IACCM / World Commerce and Contracting)., • Knowledge of public sector contracts and government frameworks, • Experience with software-as-a-service (SaaS) and managed services contracts., • Expert knowledge of data protection law and practices.

The Freight Account Manager is responsible for managing end-to-end import and export operations, ensuring processes are efficient, compliant, and commercially effective while consistently delivering excellent customer service. Freight Account Manager - Feltham - Up to £35,000.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

The Company: Substantial growth, a testament to the hard work of employees across the business. Established for over 30 years, retaining independent roots. Pride in providing the highest level of service and support. Specialists dedicated to key market sectors. Benefits of the Internal Sales Executive Role: Basic Salary up to £35,960 Branch bonus scheme Pension scheme and 23 days of annual leave. Working Monday-Friday (7 AM-4 PM or 7:30AM-4:30PM or 8 AM-5 PM). Opportunities for career development The Role of the Internal Sales Executive: Selling interior solutions into contractors. Quoting, pricing and processing orders while supporting the external sales team. You'll be given a ledger to nurture and grow, making it your own. Working closely with a collaborative team in the sales office, reporting to the Business Unit Manager. Managing customer relationships, addressing enquiries, and ensuring excellent service. Utilising a simple and effective CRM system to manage data and streamline operations. Working Monday to Friday (7 AM-4 PM or 7:30AM-4:30PM or 8 AM-5 PM) based in the sales office by Heathrow. The Ideal Person for the Internal Sales Executive Role: Will be knowledgeable in Interior Solutions suspended ceilings, partitions. Experienced in internal sales, particularly within a merchant or distributor environment. Customer-focused with excellent communication and negotiation skills. You'll be proactive and keen to get your ledger growing. Familiar with the use of MS Office and comfortable with CRM systems. If you think the role of Internal Sales Executive is for you, apply now! Consultant: Sarah Dimmock Email: Tel: Candidates must be eligible to work and live in the UK. About Us: We specialize in sales, technical, and commercial jobs in Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their markets. We place all levels of personnel, up to Director level, across the UK and internationally. TPBN1_UKTJ

Job Title: Area Sales and Account Manager Location: Defined Area Hours: Monday – Friday, 9am - 5pm, 35 hours per week Reporting to: Sales Director Direct Reports: None Purpose: The Area Sales Manager plays a vital role in developing sustained growth in the commercial market. The ASM will be responsible for the management, development, and growth of a strong network of loyal customers in their area. The ASM will understand customer needs and work with other company departments to provide the support needed for growth. Main Duties: • Identify and target potential business clients, including builders, contractors, and retailers, through market research and networking., • Generate qualified leads and develop a robust pipeline of opportunities., • Build and nurture strong, long-lasting relationships by understanding client needs, challenges, and objectives., • Conduct compelling sales presentations and demonstrations to potential clients., • Negotiate pricing, terms, and contracts to secure profitable deals, ensuring all aspects of the deal align with company objectives and policies., • Provide exceptional post-sales support, ensuring client satisfaction and addressing any concerns or issues., • Monitor and share market trends, competitor activities, and customer feedback to identify opportunities for growth., • Prepare regular reports on sales performance and forecasts, highlighting key achievements and areas for improvement., • Maintain accurate records of sales activities and client interactions using CRM software., • Prior commercial experience within the façade industry., • Numerate and technically competent., • Confident and engaging presenter., • Self-motivated, proactive, and organised approach focused on taking meaningful action to consistently achieve results, even under tough circumstances., • Developed sales approach based on building long-term, valuable relationships, with the ability to understand customer needs and proactively present tailored solutions., • Collaborative team member who builds trust, communicates respect, and utilises others' diverse skills and perspectives to achieve common goals., • Experience with Salesforce or similar CRM systems., • Experience in estimating/tendering projects in the façade industry., • Familiarity with UK-specific regulations, sustainability standards, and market trends., • Strategic mindset with a strong data-driven approach, along with analytical and targeted strategies and problem-solving skills. The company is one of Europe's leading aluminium systems manufacturers, supplying façade, window, door, and curtain walling systems to the commercial and residential construction markets. Celebrating 20 years in the UK market, the company has established itself with clear ambitions for significant growth. What sets the company apart is its vertical integration, providing exceptional quality, speed, and value, leading to one of the strongest full-service propositions in the industry. Customers benefit from high on-time delivery service and a trusted reputation for reliability. Salary Package: £45,000 to £55,000 offers made depending on previous and proven experience to deliver the role. Benefits Package: • 28 days holiday per year + 8 days bank holiday (January – December). The business operates summer and Christmas closures to help with workloads, employee wellbeing, and work/life balance., • Company annual and employee bonus schemes available, paid at the discretion of management., • Monthly bonus scheme based on KPI targets after a 3-month probationary period, eligible for up to £1,000 per month., • Company car., • Digital GP service for you and your family., • Group death in service benefit., • Company pension scheme after 3 months probation with the option to salary sacrifice after 5 years’ service., • Private health insurance after 3 months probation., • Company sick pay scheme after 6 months.

As a Deputy Store Manager in Food, you’ll help lead one of the most fast-moving, customer focused parts of our business.You’ll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back.You’ll

As a Deputy Store Manager in Food, you'll help lead one of the most fast-moving, customer focused parts of our business.You'll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back.You'll suppo

This is an exciting opportunity as an Assistant Manager for a reputable self-storage company. You will work with the Store Manager to assist with the development of sales activities and provide customers an excellent level of service. A diverse role promoting sales for a reputable company as an Assistant Manager with; An excellent career in a stable, growing business Investment in your training and progression Long Service recognition Contract plus potential to become a Permanent role Exclusive membership perks Bi-Annual Bonus Scheme Parking on site Assistant Manager Duties such as: Promote rentals of storage space and other sales options available Respond effectively to the diverse needs of each customer Help supervise a small team and cover the manager if unavailable Make sure that all Health & Safety procedures are adhered to Manage working practices to ensure optimum efficiency and revenue Identify any store repair & maintenance issues, report and follow up Ensure the store presents itself to a high standard of cleanliness Ensure compliance of company operational and financial procedures Help motivate & coach the team to enable them to achieve their highest potential Hours: Full time, 40 hours a week maximum 5 days a week - in store Monday to Sunday availability desired (occasional weekends on monthly rota) Varied hours, earliest start is usually 7.30am, latest finish is 6pm This is a great opportunity to join a friendly self storage team as an Assistant Manager to develop your career. If you have some experience in customer service or sales such as work in retail or hospitality as well as a little involvement and interest in being a duty manager, deputy manager, team leader or supervisor we would love to hear from you! TPBN1_UKTJ

A leading storage solutions provider is seeking an Assistant Store Manager for their Twickenham location. This role requires strong leadership and team management skills to drive store performance and ensure exceptional customer service.

A popular community pub in Twickenham is seeking a dynamic General Manager who can embody the spirit of this local institution. With a focus on exceptional customer service and team development, this role offers huge bonus potential and benefits, including private health insurance and a generous pen

A national leisure brand is seeking a Town Manager for their sites in Kingston‑upon‑Thames.This role involves managing a large team, delivering exceptional customer service, and ensuring compliance within a heavily regulated sector.Candidates from Leisure / Hospitality or high‑volume retail ba

A community-focused pub operator seeks a passionate General Manager to lead the Spring Grove pub in Kingston upon Thames.The ideal candidate will embrace the freedom to shape the pub experience, focusing on exceptional customer service and creativity.Key responsibilities include building relationshi

A leading sports merchandising company in Twickenham is looking for a Retail Manager to oversee a multi-site operation. The successful candidate will manage and motivate their team to achieve sales targets, enhance customer service, and ensure optimal store operations. The role offers the chance to

An experienced Operational manager with a track record of managing Customer Relationship Managers. Deputise for Head of Department, Group Service & Ops Manager, Provisioning & Deployment Ops Manager or Service & Ops Manager. Establishing and maintaining strong client relationships internally and ext

A leading optical retailer in Kingston upon Thames seeks an Assistant Store Manager to oversee daily operations and empower the team to deliver excellent customer service.

A leading optical retailer in Richmond is seeking an Assistant Manager to lead and inspire a team, ensuring an exemplary customer journey.The role encompasses store operations and clinical activities, including patient pre-screening and dispensing.Ideal candidates should have customer service experi

A leading retail brand is seeking a proactive Store Manager to lead a team in Kingston upon Thames.You will be responsible for motivating colleagues, ensuring exceptional customer service, and maximizing sales.The role requires effective communication, team building, and strategic planning.In return

A leading retail company in Kingston upon Thames is seeking an Assistant Store Manager to support store operations and lead a team.The role includes overseeing team productivity, ensuring exceptional customer service, and coaching managers for development.Candidates should have management experience

Reporting to the Director of EMEA Programs, the Manager of Field Projects and Operations is responsible for overseeing the installation and maintenance of baggage check systems at Heathrow Airport. Oversee service operations to exceed SLAs and enhance customer satisfaction, reporting on spares, resp

As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. Ensure you take resp

You will manage customer service and clinical operations while supporting the development of your team's skills. A leading optical retailer in the UK is seeking an Assistant Manager to lead and inspire the team at their Richmond store.

Key ResponsibilitiesTake ownership of a department and step up as Duty Manager when requiredSupport the Store Manager in delivering KPIs: sales, shrinkage, and wage controlDrive exceptional customer service and team engagementOversee stock control, m

A prominent retail company based in Brentford is looking for a Trading Team Manager to lead a high-performing team and enhance customer satisfaction. In this role, you will drive commercial delivery on the sales floor, manage stock efficiently, and mentor colleagues to provide excellent service.

A leading UK hire company is looking for a Rail Manager to ensure smooth service delivery and effective handling of customer orders.

A leading airline company is looking for a Manager of Station Operations in London to oversee the airport's daily operations while ensuring a superior level of customer service.

Senior Quality Engineer role at Costain Group PLC.To support the Project Quality Manager deliver a professional Quality Management service within resource, programme and budgetary constraints, which satisfies legislative, regulatory, company and customer requirements.The Senior Quality Engineer is r

A leading storage and retail company in the UK is seeking an Area Manager responsible for overseeing store operations across locations in Brentford and Isleworth.This full-time role requires enthusiasm for sales, exceptional customer service skills, and the ability to lead a team.The ideal candidate

To assist the Fitness manager with the daily operation of Colets Gym and the areas/studios that fall within the gym and provide excellent customer service to our members. Adherence to Health and Safety regulations in all areas of the fitness department. Maintain the gym Equipment to a high

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a.

Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. We’re recruiting for a

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a. Process-driven with a passion for improving efficiency and customer experience.

Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success catalog of services as required for your customer* Providing timely, proactive Salesforce feature guidance based on the areas of interest for your custom

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. Senior Customer Success Manager, Sales/Service Clouds. Ability to explain c

The role involves managing end-to-end service delivery for clients, ensuring compliance with service levels, and building strong customer relationships. A leading tech solutions provider in Greater London seeks an experienced Service Delivery Manager. Candidates should demonstrate experience in mana

A leading financial services company in the United Kingdom seeks an experienced Assistant Store Manager to ensure outstanding customer service and manage cash handling duties. The ideal candidate will have at least one year of experience in sales or customer service and a high school diploma or GED.