Head of B2C Operations & Live Commerce
5 days ago
Peterborough
Location: Peterborough / Stamford Salary: Competitive, with performance-related bonus Industry: Fashion / Online Retail We are a fast-growing group of fashion companies with a 10-year track record and an established online retail presence. Our business continues to scale year on year, and 2026 marks an exciting next phase as we expand into online live-selling and new B2C opportunities. We are now looking for a dynamic, entrepreneurial leader to head up our B2C operations and play a pivotal role in shaping the future of the business. The Role This is a senior, hands-on role heading up our online store and building a team to launch live-commerce operations. You will oversee the day-to-day running of the business while also building and launching an entirely new live-selling arm from the ground up. Key responsibilities include: • Overseeing online retail operations, including stock uploads, product launches, buying, and merchandising, • Managing and developing marketing activity to drive growth, • Taking ownership of operational processes and performance, and delivering agreed revenue targets, • Launching and scaling a new online live-selling channel, • Recruiting, building, and managing a live-selling team, • Developing strategy, structure, and workflows for this new business segment, • Working closely with senior stakeholders to drive commercial growth About You This role would suit someone who thrives in a fast-paced, start-up-style environment and enjoys both strategy and execution. You are likely to be: • Lively, energetic, and commercially minded, • Entrepreneurial, with a “build and grow” mindset, • Experienced in online retail, buying, e-commerce, or fashion operations, • Confident managing teams and taking ownership of results, • Passionate about fashion and digital retail Why Join Us? • Be part of a well-established business with a start-up feel, • Play a key role in launching an entirely new revenue stream, • Competitive salary with bonus structure