Trabajos e commerce en Reino Unido - Page 2

PPC Manager Up to £42,000 London, Hybrid Our Client is an award-winning independent media agency with multiple Best Places to Work awards, they combine high performance standards with a genuinely people-first culture. They are hiring a PPC Specialist as part of continued growth, including new client wins and an evolving integrated paid media model. The Opportunity • Be part of a future-focused move towards integrated search and social, there is a real opportunity for cross-channel upskilling, • Join during an expansion phase, not a replacement hire, • Lead paid search across recognised national brands, • Work in a high-performing but collaborative pod structure, • Access structured cross-channel training and progression support Responsibilities • Own paid search strategy across Google Ads and Microsoft Advertising, • Drive performance against ROAS and growth KPIs, • Present insights and recommendations directly to clients, • Lead testing roadmaps and innovation plans, • Support and mentor junior team members Your Profile • Solid hands-on PPC experience with proven results, • Stong platform knowledge, Google Ads, Microsoft Advertising, campaign types such as Search, Shopping, Performance Max and Demand Gen. SA360 knowledge is highly beneficial., • Confident analysing GA4 and attribution data, • Ideally e-commerce experience, • Curious, proactive and commercially minded How to apply To apply or find out more, please contact Mike Reddick at Pivotal on or . Pivotal is committed to building diverse and inclusive teams. We welcome applications from all backgrounds and will always promote equity and fairness throughout the recruitment process. Unfortunately, we cannot offer sponsorship for this role.

Manpower are currently seeking an interim Artwork Production Specialist to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, to become an integral part of their fast-paced FMCG environment. The position is based at Blackfriars on London’s Victoria Embankment, just a short walk from Blackfriars tube. This is a full-time temporary role to last until the end of September 2026 requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The APS requires to drive the efficiency along the design and artwork chain within the artwork projects they manage. They should drive this efficiency with the focus on the cooperation with Unilever internal functions. Therefore, the APS must have a certain experience in deploying this artwork expert role within Unilever, being able to independently closely work together with the Unilever functions who deliver the artwork data input. The primary purpose of this position is to manage the creation and approval of packaging artwork from design lock, through to commercially reproducible mechanical artwork and separations which are handed over to the printer in a timely manner. This person will be responsible for initiating and managing projects using the artwork management system and also working within a multifunctional and sometimes multinational project team to deliver projects on time, in full. The position must interface with internal teams (such as Marketing, R&D, Supply Chain, Quality, e-Commerce) who provide master design files and pack content, and also external partners (print management agencies, design agencies, printers, etc) who deliver the work in the form of mechanical artwork, pack image albums and printed packaging. As technical experts, they will provide expertise and input into the design, artwork and print phases of the project to ensure that the right levels of approval integrity, brand quality and consistency are maintained throughout the artwork process and supplier printing process. There is also a responsibility to manage the creation of digital pack images and hero images for various channels and touchpoints internally and externally in an ever more digital and connected world. Key Responsibilities • Be the owner of the artwork process, roles and responsibilities and being able to translate how to fit this into the innovation project management process to deliver projects on time and in full., • Be the Artwork Business Partner for the Business, Brand DNA & guidelines and plans, priorities and volume per year., • Managing stakeholders within the cross functional teams within the artwork projects the APS works on, • Collaborate with marketing and design agencies at the design phase, providing expert guidance and technical inputs to ensure that the design is technically printable before the artwork is routed for internal approval., • Set-up and run pre-production meetings bringing together design agencies, print management agencies, printers and internal stakeholders to ensure that quality and consistency is maintained from artwork to print phase of the process, • Ensure that master design files are created according to prescribed toolbox specifications and handed over to the print management agencies correctly, and that the printed artwork matches the design requirements,, • Work with marketing to ensure visibility on artwork cost and spend, and that the printed packaging is optimized for cost e.g. print process, number of colours etc, • Take accountability for delivery of mechanical artwork and separation files to printers, proactively manage issues if/as they arise., • Create and manage projects in the internal artwork management system BLUE adhering to Unilever’s defined artwork process. Manage the delivery of digital pack images following Artwork Excellence process, to the right quality and on time., • Manage internal and external stakeholder expectations for your tasks relating to status, timings and technical expertise., • Ensure that the print management agency follows the approved rate cards and service level agreements, and that responsible procurement and payment procedures are followed, in line with company policy., • Approve color reliable proofs on behalf of marketing to ensure that the proof meets marketing’s expectations., • Sourcing of printer specifications and align them to the defined processes and ways of working., • Approve color standards (1st press pass) if not covered by the print management agency and distribute to the relevant parties if required. Key Requirements • Experience in artwork management or a similar role, which may include: print production, print management, graphic design, packaging development and or supply management, etc., • Good project management skills as dealing with global projects, covers communication, stakeholder management and tracking of project., • Understands design elements of artwork and can advise and suggest to both marketing and agency (should approach differently, use different colours etc.), • Ability to coordinate multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time., • Ability to work through multi-cultural environment and people/partners in many different countries., • Can manage artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently., • Can work with a process and online system that requires discipline from others, • Ability to manage the external vendor’s compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country, • Can influence the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI’s and ways of working within the team., • Can function as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process. Challenges • Coordinating multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time, • Work through multi-cultural environment and people / partners in many different countries., • Managing artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently., • Working with a process and online system that requires discipline from others, • Managing the external vendor’s compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country, • Influencing the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI’s and ways of working within the team., • Functioning as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process., • Manage and report on print management agencies performance based on Unilever evaluation criteria. Scope • The scope of the role covers adaptive design, artwork, print management and digital image creation responsibilities., • This position can be responsible for several brands and categories at the same time. This may be across market clusters or countries., • There is no central time zone and therefore the position may have to work in several different environments., • The individual must also coordinate multiple external vendors, also possibly within other time zones., • This will require interaction with many departments to manage all projects as per the artwork process. Key Competencies • Strong communication skills, • Ability to build collaborative relationships, • Hold people accountable, • Good organizational awareness, • Strong at influencing, • Negotiating skills, • Business Partner mindset (not Customer Service) Key General Skills • Strong Project Management, • Highly computer-literate, • Fluent English, • Intercultural Awareness Additional Information Blackfriars working environment: • Iconic location on the Victoria embankment, modern working environment, • Short walk from Blackfriars station, • Staff shop discounted products, • Free tea & coffee facilities, • Onsite Deli and a restaurant open for breakfast and lunch, • Gym is available for use subscription required.

Strategy & Operations Analyst London Up to £60k We have partnered with a rapidly growing and award winning consumer HealthTech who are looking to hire a Senior Operations Analyst to work closely with the Operations Director and the wider SLT. As Senior Strategy & Ops Analyst, you will have the opportunity to lead key functions that will drive the growth of the business. What you'll be doing:- • Process Improvement: Drive strategic enhancements across the business to unlock new opportunities, boost efficiency, lower costs, and optimise supply chain operations., • Solving Complex Challenges: Tackle wide-ranging operational issues typical of a high-growth environment—work that requires agility, creative problem-solving, and a fresh perspective. It’s a chance to gain experiences you won’t find in more traditional settings., • Expansion & Growth Initiatives: Lead the launch and operational execution of new, high-potential business verticals. Work closely with internal teams and external partners to ensure strong performance, hit key milestones, and continuously refine delivery., • Innovation & Experimentation: Inject fresh thinking into the business by challenging existing processes and suggesting bold new approaches. In our fast-moving, test-and-learn culture, you’ll have the freedom to experiment, innovate, and drive impactful change. What we are looking for:- • 1-3 years experience in an operational role within a consumer or ecommerce start-up or scaleup., • First rate analytical skills with the ability to turn heavy data into actionable insights., • Managing multiple projects is your superpower across a diverse set of stakeholders., • Experience in e-commerce or consumer goods would be highly beneficial.

Lead Backend Developer – Node.js, TypeScript, Kafka - up to £80k Leading E-commerce Brand | Up to £80,000 | Hybrid (2 days/week in London) A leading e-commerce client is looking for a Lead Backend Developer to help shape the technical direction of a highly scalable, event-driven platform. This role combines hands-on development with technical leadership, working in a Node.js, TypeScript and Kafka environment. You’ll play a key role in architectural decisions while mentoring engineers and driving engineering standards across the team. The Role • Lead the design and development of backend services using Node.js and TypeScript, • Own and evolve an event-driven architecture, leveraging Kafka for asynchronous communication, • Make key architectural decisions around scalability, performance and reliability, • Work closely with product and engineering leadership to align technical strategy with business goals, • Mentor and support engineers, fostering best practices and high engineering standards What We’re Looking For • Extensive experience with Node.js and TypeScript in production environments, • Strong background in event-driven architecture, ideally with Kafka, • Proven experience designing and scaling distributed systems, • Previous experience in a technical leadership or lead role, • Confident communicator who can influence both technical and non-technical stakeholders Salary & Benefits • Salary up to £80,000, • Hybrid working: 2 days per week in London, • High level of ownership and influence over platform architecture, • Opportunity to lead development on a large-scale e-commerce system, • Supportive, modern engineering culture with real autonomy Lead Backend Developer – Node.js, TypeScript, Kafka

🚀 We’re hiring a Mid-level Full Stack Engineer at Birl 🚀 At Birl, we’re building the future of returns for e-commerce. Our mission is simple: make returns effortless for shoppers, valuable for brands, and better for the planet. We’re a small, ambitious startup tackling a problem that touches millions of online purchases every day. There’s a lot to build, plenty of unknowns, and huge opportunity ahead. If you enjoy ownership, moving fast, and figuring things out as you go, you’ll feel very at home here. Now is a brilliant time to join as we scale our platform, deepen our integrations, and work towards becoming the go-to global returns solution 🌍♻️ The role We’re looking for a Mid-level/weight Full Stack Software Engineer to join our small engineering team. You’ll work collaboratively in the tech team and the wider team to build and evolve Birl’s core product, from customer-facing returns flows to merchant dashboards and backend services. This is a hands-on role with real ownership. You’ll help shape technical decisions, influence how we build, and ship things that customers actually use. What you’ll be doing: • Designing, building and shipping features across the full stack, from user interfaces through to backend services and data layers., • Developing and maintaining scalable backend services and APIs in Node.js, with a strong focus on reliability, performance and security., • Contributing to high-quality customer and merchant experiences using React and Next.js., • Building and maintaining integrations with e-commerce platforms, particularly Shopify., • Working with GCP to deploy, monitor and scale systems in a production environment., • Taking ownership of features from early discovery and technical design through to launch, monitoring and iteration., • Contributing to sensible engineering practices, documentation and code quality as the team and codebase grow. What we’re looking for: • Strong commercial experience working full stack with JavaScript, including React or Next.js and Node.js., • A genuine interest in backend engineering, with solid experience building APIs, integrations and production systems., • Experience working in e-commerce, including platform integrations such as Shopify., • Good technical judgement and the ability to make pragmatic decisions within an evolving architecture., • Comfortable working in a small, fast-moving team with ambiguity and changing priorities., • A proactive, delivery-focused mindset balanced with care for quality, testing and maintainability., • Someone who enjoys ownership and takes pride in seeing features through from idea to production., • Startup experience is a plus, but not essential if you thrive in fast-paced environments. Why Birl? • High impact role with genuine ownership from day one., • Small team, no layers, and lots of influence., • Meaningful work at the intersection of e-commerce and sustainability., • Big ambition, fast learning, and plenty of room to grow with the company. Stages: • Initial 15 min chat with a member of our team, • A 30-60 min session with one of our engineers, • Meet one (or both) of our founders We aim to get back to you within a few days no matter which stage you're at - to the best of our ability anyway! If you’re excited by early-stage energy, enjoy solving real problems, and want to help shape a product and team from the inside - we’d love to hear from you! Compensation: £50-70k (depending on experience) Location: Hybrid (London-based) Disclaimer: We're currently not working with any recruiters.

OT & Robotics Security Architect - Contract – Retail / E-Commerce Oliver Bernard are currently working with a global Retail / E-Commerce company who are looking to take on a Senior level OT & Robotics Security Architect to design, validate, and implement secure, scalable, and industrial-grade security architecture for their robotics and PLC-based manufacturing software delivery and operations. The incoming Security Architect will be responsible for securing and building on existing automated deployment architecture for OT environments, doing so to fully cover robotics and manufacturing software. To be a suitable fit for this opening, the following experience is required: • Extensive experience as a Security Architect, • History of working in Manufacturing and Robotics, • Capable designing and implementing Security best practices, • Knowledge of defence-in-depth, zone and conduit models, industrial cybersecurity frameworks, • Ability to implement monitoring and operational controls for PLCs and robotic systems, • Strong experience in Patching and Incident Management, • Experience mentoring and coaching others from a Security perspective is also a big bonus This is a remote contract opening outside IR35, for an initial 3 months, and can offer £600-800 p/day. OT & Robotics Security Architect - Contract – Retail / E-Commerce

Senior Product Manager - AI Type: Permanent Location: Hybrid – London 2-3 times a week Salary: Up to £115,000 + Benefits We’re looking for a proactive Senior AI Product Manager to join a leading fintech that combines advanced AI with mobile-first product design to create intuitive, personalised commerce experiences. This is an opportunity to work on high-impact products used at scale, with genuine ownership and influence. You’ll be responsible for defining the vision, roadmap, and delivery of AI-powered, mobile-led initiatives that support the company’s next phase of ecommerce innovation. Partnering closely with engineering, data, and design teams, you’ll shape intelligent, frictionless customer journeys. As a strong customer advocate, you’ll balance insight-led decision-making with creative thinking to deliver mobile-first solutions that scale globally and set a new industry benchmark. What You’ll Do • Shape and evolve the product roadmap for AI-driven capabilities such as recommendations, personalisation, predictive search, and conversational experiences, with a strong mobile focus., • Set the vision, strategy, and measurable outcomes for AI-led and mobile-first product initiatives., • Work closely with data, engineering, and design partners to bring high-impact features from concept to launch., • Use customer insights, behavioural data, and performance metrics to guide product decisions and continuous improvement., • Make sharp prioritisation calls to maximise value for users while delivering meaningful commercial results., • Keep a pulse on emerging AI and mobile commerce trends, turning new ideas into practical, scalable solutions. What We’re Looking For • 5+ years’ experience in product management, ideally working on mobile-first platforms and/or AI-enabled products., • Background in e-commerce or fast-scaling consumer technology businesses., • Strong grasp of how AI can be applied to personalisation, recommendation engines, and workflow automation., • Highly data-literate, with the ability to define clear metrics and use insight to guide decision-making., • Confident communicator and people leader, able to bring diverse stakeholders together behind a common product direction., • Hands-on experience working in agile environments, with a history of shipping products that deliver real user and business impact. *Unfortunately, due to the high volume of applications, not everyone will be able to receive detailed feedback.

🚀 Supply & Operations Data Analyst 📍 Hybrid (2 days London office) 💰 Competitive Salary + bonus 🏦 8% Non-Contributory Pension We’re partnering with a fast-scaling, private equity-backed international e-commerce marketplace business on a newly created Supply & Operations Analyst role. This is a high-impact position sitting at the heart of global supply and operations, where you’ll own analytics end-to-end and drive meaningful commercial outcomes — not just dashboards. 🔎 What You’ll Be Doing • Owning reporting and analytics for key supply & operational initiatives, • Conducting deep-dive root cause analysis on complex performance challenges, • Designing and analysing A/B and incrementality tests, • Building and validating datasets from raw data (SQL-heavy), • Translating insights into clear commercial recommendations for senior stakeholders 🛠 What We’re Looking For • 3+ years in analytics (ideally e-commerce or marketplace environment), • Very strong SQL (must be confident debugging and querying raw data), • Experience with Tableau, Power BI or Looker, • Exposure to experimentation (A/B testing, incrementality, funnel analysis), • Strong commercial mindset — able to connect data to revenue and operational impact 🌱 Why Consider This Role? • PE-backed, profitable international growth business, • Highly collaborative and commercially focused analytics function, • Clear impact and ownership, • 8% non-contributory pension (rare in market), • Hybrid working (2 days in office), • Genuine progression as the analytics function matures If you’re an analyst who enjoys solving complex operational challenges and influencing senior decision-making, I’d love to speak confidentially.

Lead Software Engineer – Java Microservices | London (1 day per week on-site) | £74,000 – £92,000 + Package We’re partnering with a leading UK bank to recruit a Lead Software Engineer with strong Java and microservices expertise. This is a hands-on role building high-performance, scalable software for real-world, high-traffic systems. About the Role You’ll join a permanent feature team, taking end-to-end ownership of services, from design and development to testing, deployment, and optimisation. Your focus will be on building robust microservices that support high-traffic user experiences, serving thousands or millions of concurrent users. What We’re Looking For • Proven experience developing Java microservices for high-traffic applications (retail, e-commerce, media, or streaming platforms)., • Hands-on experience with the full software lifecycle in agile environments and CI/CD pipelines., • Strong understanding of performance, scalability, security, and observability in distributed systems., • Ability to translate complex requirements into resilient, production-ready software., • Excellent collaboration and communication skills. Why This Role This is your chance to work with a leading bank while applying your expertise in high-traffic, consumer-facing microservices and shape platform-level solutions outside traditional financial systems. Contact Harry – Paritas Recruitment Email: Mobile: +44 7702 946 250

Job Title: Product Manager Location: Notting Hill, London Hours: Full time or Part time, Hybrid Role Start: Early March but flex for the right candidate. About the role (Retail experience is a must): We are looking for a driven and commercially minded Product Manager to lead the development, launch, and lifecycle management of our private label products. We have a few private label brands (), Pixie (meetpixie.com), BLND and NOOM. This role will work cross-functionally with sourcing, design, marketing, operations, and sales to build competitive, high-quality products that meet customer needs and drive profitability. You will own product strategy from concept through launch and ongoing optimization, ensuring our private label portfolio is differentiated, compliant, and commercially successful. About Bullboat - Bullboat is a boutique pan-european distributor with 8 regional sales offices in Europe. We partner with the fast growing, innovative and successful consumer based brands to launch, support and scale their European retail business with a team of experts in sales, marketing, operations and finance. Our mission is to bring exciting and innovative brands and products in categories such as pet, wellness, beauty, and kitchen to major retailers in Western Europe.. Reporting to the CEO as a Product Manager, your primary responsibilities will be to develop new products to drive new revenue for the company. We are looking for a driven and commercially minded Product Manager to lead the development, launch, and lifecycle management of our private label products. This role will work cross-functionally with sourcing, design, marketing, operations, and sales to build competitive, high-quality products that meet customer needs and drive profitability. You will own product strategy from concept through launch and ongoing optimization, ensuring our private label portfolio is differentiated, compliant, and commercially successful. Key ResponsibilitiesProduct Strategy & Roadmap • Define and execute the product roadmap for private label categories based on market trends, customer insights, and business objectives., • Identify product opportunities and gaps to expand and improve the private label portfolio., • Conduct competitive analysis and pricing benchmarking. Product Development • Manage the end-to-end product lifecycle: concept, specification, sourcing, testing, launch, and iteration., • Work closely with suppliers and sourcing teams to define product specifications, cost targets, and quality standards., • Ensure products meet regulatory, safety, and compliance requirements. Cross-Functional Collaboration • Partner with marketing on positioning, packaging, and go-to-market strategies., • Collaborate with operations and supply chain to manage forecasts, lead times, and inventory planning., • Work with design and branding teams to ensure consistent brand identity across private label products. Commercial Performance • Own P&L or category performance metrics including revenue, margin, and sell-through., • Monitor product performance and drive improvements in cost, quality, and customer satisfaction., • Use data and customer feedback to iterate and optimize the product range. Stakeholder Management • Align internal teams and external partners around product priorities and timelines., • Present product plans and performance updates to senior leadership. Required Qualifications & Experience • 3–7+ years of experience in product management, merchandising, category management, or private label development., • Experience working with suppliers/manufacturers (preferably in retail, e-commerce, FMCG, or consumer goods)., • Strong commercial acumen with experience managing margins, pricing, and product profitability., • Excellent project management and cross-functional collaboration skills., • Data-driven mindset with experience using analytics to guide product decisions. Preferred Skills • Must have retail exerince, • Experience in private label, retail, or D2C businesses., • Knowledge of product compliance, quality assurance, and certifications (e.g., CE, FDA, ISO, etc., depending on category)., • Strong communication and stakeholder management skills., • Entrepreneurial mindset with the ability to operate in a fast-paced environment. What We Offer • Competitive salary and performance-based bonus, • Opportunity to shape and scale a growing private label portfolio Collaborative, fast-growing team environment

💥Junior Creative Strategist – USA market💥 🎇D2C subscription brand 📍London (3 days a week in the office) 💸 Salary £35k - £45k (potentially flexible) One of the UK’s fastest-growing brands is gearing up for a major launch in the USA and Ignite has been tasked to support with this next phase of their growth. We’re helping them hire a Junior Creative Strategist to own performance creative strategy across Meta and TikTok, with a specific focus on the US market. This is a seriously exciting business. They’ve scaled from £0 to £50m+ revenue in just a few years, and you’ll almost certainly recognise them from their standout paid social campaigns and TV/radio advertising. The brand produces 500+ ads every month across Meta, TikTok and YouTube, with current media spend exceeding £750k per month, heavily weighted towards Meta. This is true D2C powerhouse, so it’s a huge chance to make a genuine impact for one of the fastest growing brands out there. What skills do you need to have to be considered? ⭐️A minimum of 2 years performance creative experience. ⭐️Experience working for or with a D2C E-commerce business (either in-house or agency) ⭐️Experience of the USA market is essential, either you’ll work with or for a US brand or you’ll be a US native. ⭐️Excellent ability to produce high-quality shareable paid social content. ⭐️A fantastic ability to think outside the box and have crazy/wild ideas from a direct response/performance marketing perspective. ⭐️An amazing attitude, you need to be super driven, fun, sociable and ambitious In return for everything you can bring, the business can offer you 🚀: ⭐️Competitive basic salary (£35k - £45k) ⭐️Bonus scheme up to 15% of salary ⭐️Hybrid working policy (3 days a week in Central London) ⭐️25 days Holiday plus bank holidays (plus your Birthday off) ⭐️Private Health insurance ⭐️Free mental health counselling What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Commercial Analyst – High-Growth Consumer Tech | London (Hybrid) 💰 Up to £65,000 + bonus A rapidly scaling, internationally recognised consumer technology business is looking for a commercially driven analyst to partner with senior leadership and shape revenue strategy. This is a pivotal position reporting directly into the Chief Revenue Officer, sitting at the heart of Finance, Marketing and Customer functions. You’ll transform complex performance data into clear, strategic recommendations that drive sustainable growth and profitability. What you'll be doing You’ll take ownership of performance analysis across acquisition and retention, delivering insight that directly influences trading decisions and long-term strategy. This is a high-visibility role with real executive exposure and the opportunity to step in for senior leadership when required. Key areas of focus include: • Monitoring and interpreting core commercial metrics such as conversion, customer acquisition efficiency, average order value and contribution margin, • Producing clear, actionable performance reporting across markets, • Building country-level forecasts and revenue models to optimise growth levers, • Identifying opportunities to improve margin, efficiency and scale, • Developing automated dashboards to give teams real-time performance visibility, • Presenting insights to senior stakeholders and constructively challenging assumptions What we are looking for • 5+ years’ experience in commercial analytics, revenue operations or business intelligence within a fast-paced D2C or e-commerce environment, • Strong financial and commercial understanding, ideally supported by academic or professional training in Finance, Economics, Data or Business, • Advanced Excel modelling skills and experience with BI tools (e.g. Looker), • Confident communicator who can translate data into compelling narratives for non-technical audiences, • Comfortable operating in a scale-up environment where pace and adaptability are key, • Highly detail-oriented, with strong commercial judgement

We’re partnering with a high-growth social commerce business that specialises in driving revenue through TikTok Shop.vWorking with some of the fastest-scaling beauty, fashion, lifestyle and FMCG brands across the UK, US and EU, LIVE commerce sits at the heart of their growth strategy. Presenters are central to performance - converting traffic into measurable sales. This is a commercially driven LIVE role with real accountability and impact. This is not a “go live and chat” position. We’re looking for confident, commercially sharp TikTok LIVE Presenters who understand how to drive conversion, create urgency and adapt in real time based on performance. You’ll be hosting high-frequency LIVE sessions, representing established e-commerce brands and directly influencing GMV. LIVE Presentation & Selling • Host TikTok Shop LIVE sessions for leading e-commerce brands, • Demonstrate and sell products naturally and persuasively, • Drive engagement, urgency and conversion throughout broadcasts, • Follow structured live trading plans (product sequencing, bundles, offers), • Adapt tone, pacing and messaging based on performance data Commercial Awareness • Understand what’s selling and why, • React in real time to stock levels, conversion trends and audience behaviour, • Prioritise hero products and promotional mechanics strategically, • Take direction from LIVE operations and strategy teams during broadcast. Preparation & Professionalism • Arrive fully prepared for each LIVE session, • Understand brand tone, key messaging and product USPs, • Represent brands confidently and professionally, • Collaborate closely with production, operations and strategy teams Performance & Optimisation • Take feedback onboard to continuously improve results, • Understand core LIVE metrics (GMV, conversion rate, AOV), • Aim to improve performance session by session What We’re Looking For Essential • Confident and engaging on camera, • Strong communication and natural selling ability, • Comfortable hosting LIVE for extended periods, • Commercially minded and performance-driven, • Experience presenting on TikTok LIVE or similar platforms, • Background in beauty, fashion, lifestyle or FMCG, • Competitive base salary (dependent on experience), • Performance-related bonus / commission linked to revenue impact, • Hybrid working (London & Manchester locations), • Flexible working culture, • Clear progression pathways within a fast-scaling business, • Exposure to high-growth consumer brands across multiple markets Why Apply? This is an opportunity to be part of a business operating at the forefront of TikTok Shop and LIVE commerce - where performance is measurable, ideas move quickly, and presenters have real commercial influence. If you're commercially driven, confident on LIVE and excited by the growth of social commerce, we’d love to hear from you.

🚀 Legal Counsel | SaaS Scale-Up | London (Hybrid) I’m currently partnering with a high-growth, Series B RegTech SaaS business that supports financial institutions with complex regulatory requirements. Scaling rapidly, the business combines technology and advisory services to deliver regulatory reporting and compliance solutions globally. They are now looking to hire a Legal Counsel to build and scale the commercial legal function. This is a high-impact opportunity for a commercially minded lawyer who enjoys operating in a fast-paced, scaling environment and partnering closely with senior stakeholders. 🔎 The Role You’ll take ownership of SaaS and commercial contracting while supporting strategic growth initiatives across the business. Key responsibilities include: • Drafting, reviewing and negotiating a wide range of commercial agreements (customer, supplier and partnership contracts), • Supporting Sales and Customer teams through deal cycles with pragmatic, solutions-focused legal advice, • Advising on liability, indemnities, termination rights and risk allocation, • Building scalable contracting processes (templates, playbooks, approval workflows), • Supporting strategic projects, partnerships and potential M&A activity, • Advising on broader commercial and regulatory considerations, including new product initiatives ✅ What They’re Looking For • UK-qualified and degree holding Solicitor with 3–5 years PQE - essential, • Strong commercial contracting experience (ideally SaaS/technology), • Experience in FinTech, software, e-commerce or financial services is helpful but not essential, • Confident operating autonomously in a growing business, • Commercially astute with strong stakeholder management skills, • Comfortable in a dynamic, scale-up environment Offering great autonomy and career development this is a fantastic opportunity to work with a high energy and growing business working closely with their SLT. Based four days in office and one from home, they also offer great benefits and bonus! If you’re a mid-level commercial lawyer looking for a broader, strategic in-house role within a scaling tech business, please send your CV today!

Role: Product Manager (Credit) Industry: Fintech Location: London, Hybrid Salary: £75,000-£90,000 DOE About the Company: The client is a rapidly growing European fintech building a next-generation account-to-account payments network. By combining real-time bank payments with financial and identity data, they help businesses onboard users, accept payments, and make payouts quickly and securely at scale. Their products are used by companies across e-commerce, gaming, and financial services to create seamless payment experiences. Operating across multiple European markets, they're at an exciting stage of growth and expanding their teams across several international offices. Product Manager (Credit): As a Product Manager (Credit), you’ll help shape the strategy and execution of a new credit offering, working closely with a cross-functional team of engineers, product managers, and designers. You’ll operate at the intersection of technology, regulation, and partnerships, collaborating with external partners and internal teams to design experiences that feel simple and seamless, even when powered by complex integrations. Responsibilities of the Product Manager (Credit) include: • Lead the zero-to-one product vision and roadmap for a new credit offering, defining the journey from application and automated underwriting through to disbursement and repayment., • Partner with external data providers and financial partners to design integrations that enable real-time credit decisioning., • Work cross-functionally with Engineering and Design to build a seamless end-user experience supported by reliable and scalable infrastructure., • Develop and execute a go-to-market strategy in partnership with commercial and marketing teams, moving the product from early pilots to scaled adoption., • Collaborate with Risk, Fraud, and Compliance teams to embed regulatory and security requirements into the product design., • Engage directly with customers to understand pain points in existing credit solutions and prioritise features accordingly., • Define and track key product metrics, including user experience, conversion, and portfolio performance., • Own sprint planning and backlog management for a dedicated engineering team, balancing speed of delivery with long-term scalability. About You • 4+ years of product management experience, with a track record of launching and scaling products in fintech, lending, or other regulated environments., • Experience across the credit lifecycle, with an understanding of lending regulations and decisioning processes. Knowledge of origination, risk modelling, or revolving credit is beneficial., • A builder mindset, comfortable creating clarity and momentum in early-stage product environments., • Technically fluent, with experience working with APIs and third-party integrations., • Strong cross-functional collaborator, able to align technical, commercial, and regulatory stakeholders., • Data-driven and experimental, using both quantitative and qualitative insights to inform decisions., • Clear communicator, able to translate complex financial or regulatory concepts into actionable plans. If you have the required experience, please apply for immediate consideration!

Digital Marketing Manager Salary: Up to £50K Channels: PPC & Paid Social Hybrid: 2 days in Central London, 3 days WFH Clients: Travel, E-commerce Are you a performance-driven marketer with deep expertise in Paid Media? Our client, a dynamic and fast-growing digital agency based in London, is looking for a Digital Marketing Manager to lead high-performing campaigns across Paid Search, Paid Social, and Programmatic. 🔥 The Opportunity This is a key role focused on delivering best-in-class Paid Media campaigns. You’ll lead strategy and execution across Google Ads, Meta, LinkedIn, and Programmatic platforms, driving measurable results for a diverse client base, from ambitious startups to global brands. You’ll work closely with a talented media and data team, while also owning client communication and performance reporting. 🛠️ What You’ll Do • Lead multi-channel Paid Media campaigns across Google, Meta, LinkedIn, and Programmatic platforms, • Manage day-to-day campaign performance, optimisation, and testing, • Build data-driven strategies to meet client KPIs and growth goals, • Deliver performance reports, insights, and recommendations, • Collaborate with internal teams across data, creative, and client services, • Maintain strong client relationships and provide strategic guidance 🎯 What We’re Looking For • 3+ years of hands-on experience in Paid Media (agency experience preferred), • Strong technical knowledge of Google Ads, Meta Business Manager, and Programmatic DSPs (e.g. DV360, The Trade Desk), • Highly analytical, confident with GA4, Looker Studio, and campaign reporting tools, • Excellent communication skills and experience in client-facing roles, • Based in or able to commute to London (hybrid working available) 💸 Salary & Perks • £45,000–£50,000 per annum (DOE), • Hybrid working (2 days in the London office), • Clear progression path in a growing agency, • Annual bonus scheme, • Wellness support, regular team socials, and personal development budgets Join a performance-focused agency that values innovation, collaboration, and results. 👉 Apply now

Head of Product – B2C | £160,000 + Bonus We’re looking for a senior Product Leader with deep B2C experience to take ownership of a highly commercial, top-of-funnel product area in a fast-scaling consumer business. This is a pivotal moment for the company. Backed by recent investment and operating across multiple international markets, the focus is firmly on growth: acquisition, search, marketing technology, CRM, pricing and checkout. Experimentation sits at the heart of how product decisions are made. As Head of Product, you’ll lead multiple product teams, work as a true partner to Engineering and help define how product operates at scale. What you’ll bring • Senior leadership experience in large-scale B2C, e-commerce or marketplace environments, • Strong exposure to acquisition and growth surfaces (search, SEO, CRM, martech, pricing, checkout, apps), • A track record of building experimentation-led teams and mature A/B testing practices, • Confidence operating at both strategy and execution level, • Sharp commercial instincts, strong data fluency, and a collaborative approach with Engineering, • Enough familiarity with AI-enabled products to engage on opportunities and trade-offs This is a high-impact role with real ownership, influence and room to shape the future of product in a growing consumer brand! Interested? Please get in touch for more information on the role and company!

Salary: £45,000–£50,000 Channels: Paid Social Hybrid: 3 days in Central London, 2 days WFH Clients: Entertainment, E-commerce Are you a performance-driven marketer who thrives on scaling paid social campaigns and driving measurable growth? We’re hiring a Paid Social Manager for a fast-growing digital agency in London to lead and optimise multi-channel paid social campaigns across leading platforms. 🎯 The Role You’ll take ownership of planning, building, and optimising campaigns across Meta, TikTok, LinkedIn, and other emerging paid social platforms, managing performance from strategy through to reporting. You’ll collaborate with creative, content, and analytics teams to deliver high-performing campaigns that drive revenue and growth for entertainment and ecommerce brands. 📌 Key Responsibilities • Plan, build, and optimise campaigns across Meta, TikTok, LinkedIn, and other relevant paid social platforms, • Own account structure, audience strategy, and compelling ad copy development, • Manage budgets, pacing, and bid strategies to consistently hit CPA/ROAS targets, • Oversee tracking implementation and QA (GA4/GTM, UTM governance, pixel events), • Analyse performance data and produce actionable weekly and monthly reports, • Lead A/B testing strategies across creatives, copy, audiences, and landing pages, • Identify scaling opportunities, new audiences, and platform features to drive incremental growth, • Share insights and performance learnings with internal teams and clients ✅ What You Bring • 3+ years’ hands-on experience in paid social (agency experience preferred), • Strong expertise across Meta Ads; experience with TikTok and LinkedIn is highly desirable, • Confident using GA4, GTM, and Excel/Google Sheets (pivot tables, lookups, formulas), • Strong analytical mindset with a passion for data-led decision making, • Excellent organisation skills and attention to detail, • Proactive communicator comfortable managing stakeholders or clients, • Nice-to-have: Looker Studio dashboards, CRO experience, or familiarity with incrementality testing 💷 Salary & Benefits • £45,000–£50,000 per annum (DOE), • Hybrid working (3 days in Central London office), • Fast-paced, collaborative agency environment, • Dedicated training budget and certification support, • Regular team socials and clear progression pathway, • Opportunity to step into a Senior Paid Social or Performance Lead role Join a high-growth agency where you’ll take ownership, drive performance, and play a key role in scaling ambitious entertainment and e-commerce brands. 📩 To apply, send your CV to .

Project Manager – Payments Implementations Retail & E-commerce | Contract | £550-£600pd | Outside IR35 We are looking for a delivery-focused Project Manager with strong, recent payments implementation experience to support the modernisation of payments capabilities within a complex retail e-commerce environment. This role is hands-on and execution-led, suited to a mid-senior Project Manager, not a programme-level or strategic transformation lead. Solid payments domain experience is essential and applicants must have clear, recent payments implementation experience. You will be responsible for day-to-day planning, coordination, and delivery across multiple engineering teams working on payments implementations. The focus is on getting work delivered, managing dependencies, and keeping execution on track across internal teams and third-party payment providers. Key Responsibilities • Own and maintain delivery plans for payments implementation workstreams, • Coordinate execution across multiple agile engineering teams, • Manage dependencies across checkout, payments services, fraud, finance, and downstream systems, • Track progress against plan, proactively managing risks, issues, and blockers, • Work directly with PSPs, acquirers, and third-party vendors, including integration and certification activities Essential Experience (Non-Negotiable) • Proven experience as a Project Manager or Delivery Manager delivering payments implementations, • Strong understanding of end-to-end payment processing (authorisation, capture, settlement, reconciliation), • Hands-on experience working with PSPs, acquirers, card schemes, and fraud vendors, • Knowledge of Payment Card Industry Data Security Standards such as: PCI DSS, SCA, and PSD2

Job Title: Operations Manager Location: Wimpole Street, London. Full-time, Office-Based Working Hours: Monday–Friday, with potential for one remote day per week post-probation Industry: Wellness and Longevity Salary: £50-60,000 depending on experience. About Us: At NADclinic, we’re proud to be an innovative, forward-thinking and truly transformational company that gives our clients the opportunity to ‘be their best self’. With a team of medical professionals specialising in nutrition, neurology and complementary therapies, we aim to improve psychological and physical health and performance. We do this through harnessing the unique power of essential and life-changing NAD+, a molecule that helps our cells produce energy, and which can mitigate the debilitating effects of ageing, illness and chronic conditions. Role Overview: We are seeking a proactive and adaptable Operations Manager to lead and streamline our day-to-day business operations as we scale. Based in London, you will report to the COO and work cross-functionally with teams across the UK, Europe, This role requires a self-starter with excellent project management skills, strong business acumen, a proactive, solutions-focused mindset and someone who doesn’t mind rolling up their sleeves to get things done. Key Responsibilities: • Oversee and optimise daily operations to support the business’s international expansion., • Lead cross-functional projects, ensuring delivery on time, on budget, and in alignment with strategic objectives., • Collaborate with e-Commerce function, supply chain, product development, client services, and marketing to ensure operational excellence., • Identify inefficiencies in workflows and implement scalable systems and processes., • Support global logistics, including supplier coordination, inventory management, and fulfilment operations., • Manage compliance with international operational standards and regulations., • Contribute to strategic planning and forecasting with a keen eye for continuous improvement. Key Requirements: • 6- 7+ years of experience in an operations, project management, or similar role, ideally within a high-growth or wellness-related industry., • Proven ability to manage complex projects across global teams., • Exceptional organisational and communication skills., • Ability to work independently, take initiative, and thrive in a fast-paced environment., • Strong problem-solving skills and a can-do, positive attitude., • Familiarity with operations platforms (e.g., Asana, Monday.com, NetSuite) and data tools (e.g., Excel, Google Sheets, BI dashboards)., • Experience in supply chain, logistics, or international trade is a plus. In addition to working within an exceptionally driven team and contributing to our client experience, we have a number of excellent benefits to reward you for your hard work. • Employee Assistance Programme Service, • Dental schemes after probation, • Free Blood Test & Consultation by our clinic Doctor in your first week, • Free Infusion after passing your probation, and 1 every quarter (3 months) following this, • 50% Friends & Family Discount

We’re partnering with a premium wellbeing brand (B-corp) with presence in international markets in their search for a Senior Growth Manager. Known for its innovation, quality and deep-rooted expertise, the business has built a loyal following. This is a fantastic opportunity to drive DTC in a collaborative, entrepreneurial culture where individuals are empowered to take ownership, drive change and make an impact. It’s an exciting time to join as the brand continues to elevate its digital ecosystem and accelerate direct to consumer growth. Reporting senior leadership, the successful candidate will own the end-to-end digital and DTC performance strategy, driving profitable growth across ecommerce, paid media, SEO, CRM and social. The Role • Manage DTC channel (sales, margin, spend & forecasting), • Lead performance marketing across paid digital channels (PPC, Shopping, Paid Social)., • Oversee SEO strategy with the internal organic team, • Define and deliver the global social media strategy, • Owning CRM strategy across acquisition, retention and lifecycle, • Drive continuous optimisation and structured A/B testing to maximise conversion, retention and customer lifetime value, • Partnering cross-functionally with Operations, Finance and Innovation The Person • Proven growth marketing experience in e-commerce / DTC, • Proven commercial ownership of channel P&L, • Strong expertise across performance marketing, CRM, SEO and website optimisation, • Shopify experience preferred, • Advanced Excel & Google Analytics capability, • Entrepreneurial, hands-on and comfortable in a fast-paced SME environment This is a high-visibility, high-impact role with real ownership and the opportunity to shape digital growth strategy of an ambitious brand. For more information please apply immediately

Job: Client Services Lead/Manager Location: On-site 5 days West London Salary: £38k-£42k London-based luxury women’s RTW brand known for versatile, timeless pieces that combine femininity with functionality is looking for a warm, solutions-driven Client Services Lead/Manager to join their team full-time in west London. You will act as the frontline voice of the brand, delivering exceptional service to our customers across email, phone, social channels, and live chat. This role is ideal for someone with experience in luxury retail or a premium DTC business, who is confident working with Shopify, thrives in a fast-paced environment, and enjoys exceeding customer expectations. Key Responsibilities: Customer Support & Service Excellence • Deliver outstanding customer service across all channels., • Manage daily inbox flow, ensuring timely and accurate responses., • Provide personalized styling advice and product recommendations when appropriate. Operations & Shopify Expertise • Use Shopify to manage orders, process returns/exchanges, issue refunds, and update customer information., • Handle order queries, delivery issues, product questions, and complaints efficiently., • Collaborate with warehouse and operations teams to ensure smooth fulfilment., • Monitor order anomalies, payment issues, and verification alerts. Customer Experience & Continuous Improvement • Track recurring issues and customer feedback., • Support initiatives such as VIP client care, personal shopping requests, and gifting programs., • Help maintain a consistent, elevated service standard aligned with brand values. Cross-Functional Support • Collaborate with e-commerce, marketing, and operations teams on product launches, promotions, and customer-impacting changes., • Flag website or product listing errors to ensure accuracy across touchpoints., • Assist during peak trading periods (seasonal drops, archive sales, promotional periods). Skills & Experience • Minimum 4 years’ customer service experience (desk-based or in-person)., • Luxury fashion or premium DTC experience preferred but not essential., • Advanced working knowledge of Shopify is essential., • Excellent written and verbal communication skills with impeccable attention to tone and detail., • Able to handle difficult conversations with empathy, clarity, and professionalism., • Highly organized, detail-oriented, and able to work accurately under pressure., • Confident using order management systems, ticketing platforms, and communication tools. Why Join • Be part of a fast-growing, founder-led luxury brand., • Shape a high-end, customer-first experience., • Work in a beautiful, dog-friendly office in west London., • Opportunity to grow as the company scales internationally., • Join a culture that values thoughtful service, customer care, and a passion for fashion. Shopify (advanced) required for this role. 4+ years customer service (desk-based or in-person; luxury retail/DTC preferred)

HR & Employee Relations Specialist Industry: Designer Toys and Collectible Pieces Location: Canary Wharf, London Job Type: Full Time, Permanent Working Hours: 40 hours per week About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operations, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across over thirty countries and regions, and through multiple cross-border e-commerce platforms, reaches audiences in more than ninety countries — bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property-themed park in the art toy industry, global IP licensing and co-branding collaborations with leading brands, and international art toy expos and exhibitions. In Europe, POP MART has established a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands, and Spain, with plans to expand further into new high-potential markets. For more information, please visit ___ and our LinkedIn Career Page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Be part of an expanding European business that combines creativity, retail, and cultural innovation, • Collaborate with talented colleagues from diverse countries and backgrounds, • Gain exposure to all aspects of retail operations and people management, • Contribute directly to building POP MART’s organisational culture and growth in the UK and France Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART collectibles, • A structured bonus scheme linked to company and individual performance, • Comprehensive training and professional development programmes, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Regular team events and activities, • Paid rest breaks The Role and Candidate We are seeking an experienced HR & Employee Relations Specialist to join our UK People team on a full-time basis. This role will play a key part in developing and implementing a strong employee relations framework across POPMART’s UK and France operations. The successful candidate will be responsible for designing standardised ER processes, creating compliant HR policies aligned with local employment laws, and building the infrastructure to support effective people management and workplace culture. This is an exciting opportunity for a proactive HR professional who thrives on problem-solving, building frameworks from the ground up, and supporting sustainable organisational growth. Responsibilities • Lead end-to-end investigations into employee grievances and disciplinary cases, ensuring compliance with company policy and employment law, • Design and deliver ER training programmes for managers, covering topics such as performance management, investigations, and grievance handling, • Develop standardised templates, escalation pathways, and decision-making frameworks for consistent ER management, • Review, draft, and update HR policies to ensure alignment with UK employment legislation and best practice, • Conduct trend analysis and report on ER insights to identify organisational risks and improvement opportunities, • Provide strategic recommendations to leadership to strengthen workplace culture and compliance, • Manage relationships with external employment lawyers and legal advisors Required Qualifications • Previous experience in an Employee Relations or HR Specialist role, • Solid understanding of UK employment law (knowledge of French employment law is an advantage), • Proven experience managing investigations, grievances, and disciplinary processes, • Strong organisational, analytical, and communication skills, • Ability to work independently and handle sensitive issues with professionalism and confidentiality, • Fluent in English; proficiency in Mandarin or French is a plus Desirable but Not Essential • CIPD qualification (Level 5 or above), • Experience in a retail or fast-paced international business environment, • Knowledge of both UK and French HR frameworks If you are passionate about shaping workplace culture and building strong employee relations foundations for a growing global brand, click Apply Now and send us your CV.

Regional Construction Project Manager Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate We are hiring an experienced Regional Construction Project Manager to join our Europe Regional team. Based in our London office, this role will act as the engineering project lead for flagship store construction projects across Europe, while also providing supervision and support to country teams delivering standard-format stores. This is a hands-on role combining engineering expertise, cross-market coordination, and end-to-end project execution. The ideal candidate has a strong track record in retail construction, understands regional variations across Europe, and can work efficiently with multicultural stakeholders and headquarters in Asia. Responsibilities Flagship Project Management • Coordinate with HQ in managing flagship store construction projects across Europe, managing the entire process from technical review to final delivery, • Collaborate with HQ and design teams to localise construction plans in line with local regulations and landlord requirements, • Review finalised blueprints and secure necessary permits and site access for construction commencement, • Support bidding processes, assess contractor proposals, and provide regional recommendations to HQ Support and Supervision of Local Projects • Provide technical guidance and oversight to country-level construction project teams managing compact and standard store formats, • Ensure consistent construction quality, branding, materials, and timelines across all European markets, • Assist local teams in troubleshooting complex site issues and escalate strategic risks when necessary, • Establish robust progress monitoring systems, collect regular updates, analyse deviations between actual and planned timelines, and identify root causes Project Execution and Monitoring • Coordinate with construction teams across countries to drive progress and cross-functional collaboration, • Track project schedules, analyse deviations, and implement corrective actions such as workflow optimization or resource adjustment, • Liaise with landlords and malls to obtain permits, site access, and technical approvals, • Conduct regular site visits and report project status to HQ and regional management Quality Assurance & Project Closure Management • Ensure project quality standards are met through routine inspections, technical oversight, and timely resolution of on-site issues and defects, • Oversee critical construction components including material finishes, HVAC, fire safety systems, and equipment installation prior to handover, • Lead internal final inspections and coordinate handover with retail and operations teams to ensure stores are fully ready for opening, • Maintain accurate project documentation and conduct post-project reviews to capture lessons learned and improve future delivery across regions Required Qualifications • 8+ years of experience in retail construction project management, including hands-on management of flagship or high-profile stores, • Demonstrated experience managing multi-country construction projects across Europe, • In-depth knowledge of decorative materials, MEP, building codes, and quality control procedures, • Strong stakeholder management skills and ability to coordinate with HQ, landlords, contractors, and local authorities, • Proficient in reviewing architectural and engineering drawings, • Skilled in CAD, MS Office, and project management tools, • Self-starter with a structured, proactive, and solution-oriented mindset, • Excellent communication skills, both written and verbal, • Willingness to travel across Europe for site supervision and coordination, • Proficiency in speaking writing English, • PMP or other relevant certifications are desirable Desirable but Not Essential • Multi-lingual ability (Chinese preferred; other European languages are a plus), • Familiarity with landlord technical guidelines in major European shopping centres or high streets, • Previous experience working with or reporting to Asia-based headquarters, • PMP or equivalent project management certifications If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

TPA Hiring Disclaimer (for TikTok roles) ''Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice ___'' About the Role: Join UK's eCommerce breakthrough. TikTok Shop was the fastest-growing online retailer in the UK in 2024&2025 (Source NIQ Digital Purchases, Total eCommerce), and we are only accelerating as we are redefining how people discover products and shop. We are seeking a driven and proactive Strategy and Operations Data Analyst to be a critical engine for our growth. This is a high-impact, fixed-term contract where you will support strategic initiatives on our platform. The right candidate would have strong data analysis skills, knowledge about leveraging AI tools to gather external data for seller segmentation, understanding of e-commerce sales processes (lead to onboarding conversion, CRM tools). If you thrive in fast paced environments, you are independent and a self starter, we want to hear from you. Responsibilities: • Gather data from external public sources for internal analysis, • Review the offering of external data providers and provide recommendations, • Leverage AI tools for collecting external e-commerce data at scale (e.g. Seller revenue, seller characteristics, contact details, etc.), • Analyse external and internal information on sellers for segmentation purposes, • Support day to day processes essential to operations, • Collaborate with internal cross functional stakeholders to support them with data related questions, • Understand the TikTok Shop platform, the competition, and our unique positioning in the industry. Minimum requirements: • Strong with data analysis in Excel, working with dashboards, unstructured data, • Experience with AI tools, • Self-Driven & Organised: Demonstrated strong time management, organisational skills, and the ability to operate autonomously., • Fast Learner: Able to learn and iterate quickly, thrives in a fast paced environment, • Contract Commitment: Availability for a 6-12 month fixed-term contract, with opportunity for extension based on impact and results. Preferred skills/qualifications: • eCommerce experience: previous direct experience within a high-growth eCommerce, online marketplace, or platform business is a strong advantage., • Startup passion: Experience operating effectively within a hyper-scaling, fluid, or startup-like environment., • Experience working in fast paced tech companies, excited to be part of a fast growing team

A market-leading digital consumer brand is seeking a Lead Counsel to head up its commercial legal function in London. This is a rare senior role within a high-growth, data-driven platform that dominates its category and invests heavily in technology, personalisation and innovation. What the role offers: • A senior position within a lean, impactful and forward-thinking legal team, • Strong operational and Legal Ops support, with a focus on smarter, more efficient ways of working, • Reporting line into the Director of Legal (GC), • Ownership of all commercial and IP matters across the business, • Key stakeholder relationships spanning the UK and Europe, • A central role in shaping the business’s evolving legal strategy, • The opportunity to manage and develop lawyers within the team, • Influence over product, brand and commercial decision-making in a high-scale, financially strong environment What we’re looking for: • UK-qualified lawyer with 7+ years’ PQE, • Strong expertise in intellectual property (commercial IP), • Expert commercial contracting experience (Tech, SaaS, Supply, Marketing, Advertising), • A modern, tech-aware approach to legal operations, • Management experience desired, • Pragmatic, commercially minded problem-solver, • Clear, confident communicator with a collaborative mindset If you’re interested in a strategic, high-impact role within a fast-moving e-commerce environment, get in touch for a confidential discussion.

Internal Recruitment Consultant City of London - 4 days in Office Full-time | Permanent £27,500 – £32,500 + Commission (OTE £50k Year 1) A fast-growing, London-based asset ownership and luxury retail business is hiring an Internal Recruitment Consultant to support recruitment across the organisation. Specialising in fine wine, rare spirits and premium consumer goods, this is a unique opportunity to join a scaling business investing heavily in its people, infrastructure and long-term growth. This is a hands-on, delivery-focused role, ideal for someone early in their recruitment career who wants broad exposure across multiple departments. The Role As an Internal Recruitment Consultant, you’ll support end-to-end hiring across areas including: • Sales & Retail, • Marketing & e-Commerce, • Operations, • Administration & Support You will work closely with hiring managers to understand requirements, source suitable candidates, and manage a smooth recruitment process. Key Responsibilities • Partner with stakeholders to understand hiring needs and role briefs, • Set up and create the recruitment systems – job boards, CRM’s etc…, • Support creation and refinement of job specs and adverts, • Proactively source candidates via LinkedIn, job boards and referrals, • Conduct CV screening and initial telephone/video interviews, • Manage candidate communication and interview coordination, • Maintain recruitment records, pipelines and reporting, • Contribute to process improvements as the internal function develops About You • 2 years’ recruitment experience (agency or in-house), • Show career progression in your CV, • Strong tenure in job history, • Confident sourcing and screening across varied role types, • Strong communication skills with candidates and stakeholders, • Highly organised, proactive and detail-focused, • Comfortable working in a fast-paced, evolving SME environment, • Experience hiring for sales, marketing, ops or admin roles is a plus, • No sector experience required Commission per hire: £500 each Realistic OTE: • Year 1: £50,000, • Year 2: £70,000 – £75,000 What’s On Offer • Hybrid working – 1 day WFH, • Exposure to recruitment across a diverse growing business, • Close partnership with senior stakeholders, • Clear progression as the function scales, • Company phone and pension scheme, • Staff discount on luxury products If you’re looking to build a long-term career in internal recruitment within a high-growth business, this is a standout opportunity. Apply now or reach out to Paul Reid @ Permanent People for a confidential conversation.

ABOUT THE HOUSE OF CREED The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Purpose of the role We are seeking a highly skilled Demand Planner / Forecasting Analyst for an initial 6 month contract. This role requires strong analytical capability, sound commercial understanding, and the ability to collaborate effectively across global teams. Key Responsibilities Forecasting & Planning • Develop accurate 12–18 month demand forecasts using advanced Excel tools and consumption data., • Align forecasts with market activities, product launches, and commercial initiatives., • Provide precise demand inputs to the factory for production planning, including new product development and gifting. Inventory & Order Management • Manage monthly customer order allocations in line with stock and production availability., • Produce weekly stock reports, highlighting out-of-stock items and replenishment dates., • Forecast repeat orders to support optimal stock levels. Analysis & Continuous Improvement • Reconcile historical demand plans and sales forecasts at SKU and customer level., • Analyse sales trends and stock levels for a defined customer base., • Support cross-functional teams with stock and supply queries., • Participate in customer and factory meetings, providing data and insights., • Contribute to process enhancement across forecasting, reporting, and S&OP. Requirements • Minimum 3 years’ experience in forecasting or analytical roles within a fast-paced environment., • Strong understanding of stock allocation and end-to-end supply chain processes., • ERP experience (D365 preferred)., • Solid experience in S&OP execution., • Advanced Excel skills with the ability to interpret large data sets and identify actions., • Strong organisational skills and the ability to manage multiple priorities independently., • Professional communication skills, both written and verbal., • High level of accuracy, attention to detail, and follow-through., • Commitment to working with global teams and diverse markets. Cross-Functional Collaboration Regular interaction with: • Commercial Analysts, • Business Development, • Customer Service, • Manufacturing & Factory, • Finance, • Digital & E-commerce, • Marketing, • As well as distributors, affiliates, retailers, and e-commerce partners. Competencies • Strong business acumen and analytical capability, • Operational discipline and integrity, • Customer focus and market awareness, • Adaptability in fast-moving environments, • Independent workload management, • Continuous improvement mindset, • Effective relationship-building and collaboration Candidates who demonstrate precision, professionalism, and a deep understanding of demand planning in a luxury environment will excel in this role. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Lead QA Engineer - E-Commerce / Advertising Oliver Bernard are currently seeking a Lead QA Engineer to join a well-established team for a E-commerce/Advertising client of ours. You’ll take direct ownership of automation development, manual validation of complex features, and ongoing improvements to QA frameworks, processes, and metrics The ideal candidate will have proven experience as a Lead QA Engineer, ideally operating in a Senior, Lead or manager capacity in their current role, and have the following: • Strong hands-on experience with TypeScript/JavaScript, • Comfortable building Automation frameworks with Playwright (and Cypress), • History of working with GitHub Actions for CI/CD, • Proficiency in exploratory and manual testing for complex web products, • Strong Management/Strategy experience is required. This is an on-site opening, based in London 1-2 days per week, and can offer £60-70k dependent on experience. Lead QA Engineer - E-Commerce / Advertising

Product Manager - £75k + Benefits – Hybrid – B2B & B2C Products – Marketplace / Trading Are you an experienced Product Manager looking for an exciting change? Then this is an option to consider! Explore Group has been fortunate enough to partner with a global marketplace brand who have put their customers at the forefront to allow them to continue delivering a world-renowned suite of services which ultimately connects merchants, individuals & investors seamlessly when it comes to providing trading solutions. The Role: The company is at a turning point where innovation is KEY. With this, I am now supporting the business with the recruitment of a Product Manager. You will play an integral role, if successful, in the build of a number of products across B2C & B2B channels. Requirements / responsibilities: • 3+ years of experience in tech product management., • Track record of delivering customer facing solutions – B2B and/or B2C., • Must have experience working in SaaS, Marketplace, e-commerce, FinTech or similar., • Well-versed E2E product abilities. Able to drive product strategy / roadmap, work cohesively in cross-functional engineering teams, influence decisions etc., • An eye for product design methodologies., • Strong understanding of agile ways of working. If you would like to be considered for this position, please apply directly to this post or send your CV to .

Marketing Lawyer 12 Month Contract This business is a high profile retail brand and one of the largest employers in the UK. With strong values and a genuine commitment to customers as well as employees, the company has a strong community ethos and clear sense of purpose. The Opportunity The business now has a need for a Marketing Lawyer to join the business for 12 months. The role will take responsibility for a wide range of matters largely related to the marketing of its own brand products which will include content creation and influencer agreements as well as agency agreements and contracts with tech providers. You will also manage public statements and marketing content in relation to green claims and sustainability claims. You will advise the business on consumer law matters and regulations in relation to consumer law, marketing and advertising. With a diverse portfolio of products, the position will be busy and will give you the opportunity to work directly with the product design team, marketing team, the IP team and product related teams within the organisation across Europe. You will have the opportunity to establish strong relationships and truly partner with the business, supporting this business in its growth of market share in highly competitive environment. About You The role will best suit a commercial, marketing or TMT lawyer who enjoys variety as well as working with products and brands. Experience with marketing law and consumer regulations is key, along with an understanding of e-commerce and digital marketing, sponsorships, sustainability and consumer protection laws. The ability to lead (from a legal perspective) and provide guidance to a marketing team is also key, as is the ability to work with a large and complex business. This is an exciting opportunity for a Marketing / Consumer Lawyer to work with a FTSE 100 retail business in a key role for the business and its growth and commitment to customers.

Lead UX Designer 💰 £55,000–£60,000 📍 London (Hybrid – 2 days a week in the office, Tues & Thurs) 🛍️ Sector: Multi-brand Home & Garden Retail and E-commerce ⭐The role: You’ll lead UX across a portfolio of leading homeware and retail brands, improving end-to-end digital shopping experiences at scale. You’ll help shape standards, influence UX direction and deliver commercially effective, customer-centred design as the group’s digital platforms and composable roadmap evolve. This is a very hands on role so you'll still be spending most of your time in Figma hands-on designing across both web and mobile apps. ⭐ Why join? • Design experiences used by millions of shoppers across the UK & Ireland, • Help raise the bar for UX craft and maturity across leading retail brands, • Real ownership and influence, with low bureaucracy and high impact ⭐What you’ll do: • Improve e-commerce journeys across multiple leading retail brands, • Help build and scale a multi-brand design system, • Use research, data and experimentation to validate and optimise UX, • Deliver production-ready UI, prototypes and UX artefacts, • Collaborate closely with product, engineering, trading and research teams ⭐What we’re looking for: • 4+ years’ experience in UX / Product Design, • Background in e-commerce, retail or commercial digital products, • Comfortable working end-to-end, from insight to polished UI, • Experience with design systems and component libraries

This is a unique opportunity to work at the cutting edge of AI, data technology, and elite football analytics. As a Data Scientist, you’ll join a collaborative, high-performing team with a culture rooted in creativity, innovation, and excellence. In this role, you’ll design and deploy data models that power decision-making across every area of the club — from strategy, tactics, recruitment, and performance, to pre- and post-match analysis. You'll also play a key role in supporting the club’s commercial operations, including e-commerce and fan engagement. If you're passionate about using advanced data science to drive real-world impact in sport, this is the role for you. Key Responsibilities • Develop and apply statistical models and algorithms to analyse player performance, match outcomes, and tactical insights, • Collect, clean, and process football-related data from diverse sources, • Build clear, compelling visualizations and deliver insights to both technical and non-technical stakeholders, • Collaborate with analysts, coaches, and performance staff to understand requirements and translate them into actionable data solutions, • Stay up to date with advancements in sports analytics, machine learning, and data science methodologies Your Background • 3+ years of industry experience as a Data Scientist, plus a strong academic foundation, • Python Data Science Stack: Advanced proficiency in Python, including Pandas, NumPy and scikit-learn., • Statistical & Machine Learning Modelling: Experience with a variety of ML techniques (regression, classification, clustering, time-series forecasting), • Experience with deep learning frameworks such as Keras or PyTorch, • Model Deployment: Proven ability to productionise models, including building and deploying APIs, • Strong visualization and communication skills, with the ability to translate complex technical findings into actionable insights for coaches, analysts, and execs Highly Desirable Skills • Football Analytics Experience: Familiarity with football-specific datasets (event, tracking, positional), and libraries like mplsoccer, • Advanced MLOps & Modelling: Experience with the Vertex AI ecosystem, especially pipelines, and advanced techniques such as player valuation, tactical modelling, etc., • Bayesian Modelling: Knowledge of probabilistic programming (e.g., PyMC) for uncertainty-aware predictions, • Stakeholder Collaboration: Demonstrated ability to work directly with stakeholders to scope, iterate, and deliver impactful solutions in fast-moving environments What They Offer • A chance to work on real-world data that impacts elite football performance, • Access to high-value datasets, sports science teams, and cross-disciplinary experts, • A flexible hybrid working model (1 day per month in the London office), • The opportunity to grow within a digital-first team at a world-renowned football club, • The satisfaction of applying your engineering skills in an environment where your work directly influences results on the pitch

CRO & Monetisation Manager — E-commerce Startup Hybrid | Full-time | London Overview We are recruiting on behalf of a fast-growing, profitable e-commerce scaleup operating in the consumer and creative space. The business has seen strong year-on-year growth and is now looking for a CRO & Monetisation Manager to take ownership of performance and optimisation across its primary digital storefront. This role is ideal for a commercially minded operator who enjoys using data, experimentation and insight to drive measurable revenue impact and improve how traffic converts into profitable orders. Role Summary The CRO & Monetisation Manager will act as the product owner for the e-commerce experience, with accountability for conversion rate (CVR), average order value (AOV) and on-site monetisation. You will shape how traffic translates into revenue by owning: • Conversion and monetisation strategy, • Experimentation and testing, • Insight generation This is a high-impact role with ownership over one of the most important commercial surfaces in the business. Key Responsibilities • Own CVR and AOV across the website, with a clear focus on increasing revenue per visitor, • Own on-site offers, bundles, upsells and pricing strategy and how these are presented, • Analyse customer journeys and on-site behaviour to identify friction points and monetisation opportunities, • Build and execute a structured experimentation roadmap focused on commercial impact, • Design, run and analyse A/B tests across UX, pricing, offers, upsells and merchandising logic, • Scope, brief and manage external development resources to deliver site changes and experiments, • Use data and experimentation to improve catalogue and collection merchandising efficiency, • Translate test results and behavioural data into clear insights for marketing, product and commercial teams, • Own the website end-to-end, ensuring alignment with marketing activity, launches and commercial priorities Requirements Must Have • 3+ years’ experience in e-commerce, digital optimisation, growth product or related commercial roles, • Proven experience improving performance on a high-traffic, consumer-facing website or digital product, • Strong analytical and commercial judgement, with the ability to turn data into clear priorities and actions, • Experience designing, running and interpreting experiments or structured tests, • Comfortable working directly with developers to scope, prioritise and deliver improvements, • Clear communicator able to collaborate across multiple teams, • Comfortable operating autonomously, spotting opportunities and executing without close supervision Desirable • Experience in paid-media-led or DTC e-commerce environments, • Familiarity with common e-commerce platforms, • Basic working knowledge of HTML/CSS (and foundational JavaScript), • Experience using analytics or experimentation tools, • Ability to create simple wireframes or mockups, • Interest in consumer brands, design or creative-led products Compensation & Benefits The client offers a competitive package, including: • Competitive salary, • Hybrid working (London-based)

Job Title: LMS Lead Salary: £38,000 - £40,000 Location: Central London – 2 days on-site, 3 days remote Full time permanent position The Role This is a great opportunity to join a close-knit team of seven as an LMS and Digital Learning Lead. You’ll play a key role in running and developing the learning platform, managing upgrades and maintaining the e-commerce plugin. You’ll also create high-quality multimedia learning content for members and other healthcare professionals, helping to deliver engaging and practical online education. We’re looking for someone with experience developing digital learning products from idea through to launch and review, who is comfortable providing technical support to users and supporting online events when needed. The Company You will be working with a company who is a leading professional body representing specialist healthcare professionals from the UK and around the world. As a charity, they are dedicated to advancing their specialist clinical field, improving patient care, and supporting the professionals who treat disease. Essential Skills & Experience • Experience in designing and developing new learning products through their complete lifecycle, • Experience in digital authoring tools, video and audio software, • Experience in maintaining a learning platform including e-commerce plugins, • Experience in managing contractor and stakeholder relationships, • Experience in providing technical support for online users and at online events Benefits • 37 days annual leave (including bank holidays, and your birthday off. Pro-rata for part-time roles)., • Access to a well-being service covering physical, mental, and financial well-being., • Free life insurance and a contributory pension scheme., • Retail discount platform membership., • Travel season ticket loan., • Supportive and inclusive environment: We are committed to professional development, coaching, and creating an inclusive and diverse workplace.

Who is One Retail Group One Retail Group is an international online retailer, brand owner, and marketplace specialist. Our story is humble, growing from a single product launched in 2013, we now own multiple brands in the home appliance, lifestyle and personal care categories. Our future is exciting as we strive to launch onto new platforms and expand our operations even further across the globe. We work at pace, we learn fast, where necessary we fail fast. This role will provide you with the chance to leave your mark and make a difference to a very exciting company. We’re proud of our collaborative team and continued high standards as we work together to achieve our shared ambitious goals. Role Overview We are looking for a Customer Care Supervisor who will help us deliver an exceptional experience for every single customer who interacts with our brands. Our customers sit at the heart of everything we do, and this role is critical in ensuring we exceed their expectations every time. You will support our Customer Care Manager in overseeing the day to day running of our global Customer Care team, which is based across our London office, remote UK locations, and international hubs. This is a hands-on leadership role. You will be responding to tickets alongside the team, managing escalations, coaching advisors, and setting the standard for quality, empathy and pace. You will play an important role in shaping internal processes, supporting training, and ensuring our knowledge bases remain accurate, useful and easy for customers to navigate. This role suits someone who is energetic, calm under pressure, highly organised and driven to improve the customer journey. You will work closely with teams across the business to surface insights, solve problems, and contribute directly to improving our products, performance and overall customer experience. Key Responsibilities Team Support and Leadership • Support the Customer Care Manager with the day to day supervision of the Customer Care team, ensuring high levels of productivity and consistently excellent service., • Lead by example by responding to customer tickets, managing escalations, complex queries and sensitive customer situations., • Support ongoing training, coaching and feedback to drive continuous improvement across quality, tone of voice and efficiency., • Onboard and train new Customer Care team members to ensure they ramp up effectively and understand internal expectations. Operational Excellence and Process Management • Build, document and maintain clear internal workflows and processes to ensure the team operate efficiently, consistently and with confidence., • Manage and maintain the internal Customer Care knowledge base, ensuring it is always up to date, clear and aligned with our latest products, policies and processes., • Work collaboratively with other departments including Operations, Product, Quality and E-commerce to resolve issues, fix recurring problems, and identify opportunities for improvement. Customer Insights and Reporting • Provide structured insights to internal teams, helping to highlight trends, recurring issues, product gaps and opportunities to elevate the customer experience., • Support the development of a strong reporting cadence that ensures the Customer Care team is always aligned with wider business priorities. Ideal Candidate • Over 2 years of experience as a senior advisor or supervisor within a Customer Service environment., • Highly empathetic, people focused and an excellent communicator with strong written and verbal skills., • Comfortable managing complex customer queries and difficult escalations with calmness, clarity and a solutions led approach., • Highly organised, resilient and adaptable, able to prioritise effectively in a fast paced environment with fluctuating volumes., • Strong attention to detail with a commitment to maintaining high standards of quality and consistency across customer communication., • Comfortable working across multiple brands and marketplaces, adapting to different policies, customer expectations and tone of voice requirements., • Experienced using Helpdesk tools such as Zendesk or Gorgias., • Experience within e-commerce or marketplace led businesses is preferred, although not essential., • A proactive problem solver who takes ownership, looks for opportunities to improve processes and enjoys working collaboratively with cross functional teams.

At Synthesis we push the boundaries of what’s possible with Open Data. It’s a fast-paced, rapidly-changing environment at the intersection of data science, cultural analysis & brand consultancy. As a Senior Data Scientist at Synthesis, you will play a key role in shaping our data science practice and driving innovation across both client projects and internal products. You will lead end-to-end data projects, from shaping datasets and building models to designing scalable data workflows that power the insights and decision frameworks we deliver. You will work with diverse open data sources, ranging from search, social and e-commerce, to academic papers and patents, to understand audience behaviour and anticipate how needs will evolve over time. In this role, you will not only contribute hands-on but also guide junior data scientists, act as a thought partner to cultural strategists, and help define the roadmap for our data products and infrastructure. We are a small, collaborative team with diverse backgrounds—from computer science and engineering to anthropology and law—spread across Singapore, London and NYC. We value curiosity, creativity, and a spirit of experimentation. You’ll be one of the first hires into our UK office, and you’ll work closely with the teams in Singapore and the US. What you’ll need. • 4+ years of experience in data science, with a strong record of delivering impactful projects from data exploration through to production deployment., • Proficiency in Python and SQL, with strong software engineering fundamentals (clean, modular, well-documented code, testing, and version control with Git)., • Proven experience designing and building scalable data workflows or data-driven products, including architecting pipelines, modular components, and reusable frameworks., • Experience applying large language models or advanced NLP techniques (e.g. embeddings, semantic parsing, topic modelling, text classification); familiarity with processing non-english languages is a plus., • Comfortable working with large, messy, and unstructured datasets, particularly text and image-based data., • Ability to translate complex technical insights into clear, actionable recommendations for non-technical stakeholders, and collaborate closely with strategists to drive business outcomes., • A collaborative mindset, with openness to feedback and diverse perspectives. Bonus points if you have the following. • Experience building and maintaining production-grade data pipelines (e.g. Airflow, Dagster) or integrating data from APIs, web scraping, or third-party providers., • Familiarity with cloud environments such as Google Cloud or AWS, and deploying data science workflows at scale, • Strong grasp of statistical methods and core machine learning algorithms, with practical experience using libraries such as scikit-learn, statsmodels, and the ability to select appropriate models based on data characteristics and problem context. Why Synthesis? Synthesis is known for delivering exceptional data models and products that unravel the stories of the people they represent and inspire our partners to act with confidence. Partnering with the world’s most successful brands in food, health, media, and travel, we’re building specialised solutions to solve problems of planning for the future. Rooted in culture, tested in data science, we spot and anticipate changes and connections in culture to inspire action and help brands grow with a new wave of audiences. After five years of iteratively developing and perfecting these models, we are in the midst of launching a series of products which you will be instrumental in shaping. We will be at the forefront of a shift towards leveraging open data to develop rich, honest, human insight. In an industry that has for too long relied on ‘question-response’ approach to understanding changes in behaviour, we prioritise layering behavioural, performative, search and sales data to highlight the discrepancies between what people say they do and what they actually do. We see a $40 billion industry that has failed to innovate for too long and we are just getting started. About Synthesis We do Human Centred Data Science. It’s a way of reimaging open data sources from a human perspective. It prioritises behaviour and context to unravel why people do what they do, at scale. By blending data science with human and market intelligence we help our clients spot early signals of change and predict implications for business. Diverse by design. Synthesis is a team of digital researchers, game designers, data forecasters, network scientists, ethnographers, and engineers. Cultural and category experts train our models – ensuring they detect measures that matter most – whilst data scientists uncover patterns the eye cannot see.

• Freelance Front End Developer, • £350–£400 per day (INSIDE IR35), • London | Hybrid (2–3 days on-site), • Long term contract Our client is a globally recognised, digitally led consumer organisation operating multiple premium brands at scale. Ongoing investment in e-commerce and customer engagement platforms has created the need for additional front-end capability to support delivery across several high-traffic digital environments. This contract opportunity has arisen to bolster capacity during a period of sustained platform development, ensuring customer journeys remain seamless, performant and visually consistent across brands. The Front End Developer will contribute directly to the build and optimisation of customer-facing web experiences, working closely with UX, product and engineering teams to deliver robust, scalable solutions that support global growth. Role Highlights: – Build and enhance responsive front-end features across brand platforms – Deliver consistent user experiences across shared digital ecosystems – Integrate front-end solutions with Salesforce-led architectures – Collaborate with UX, product and back-end engineering teams – Champion performance, accessibility and clean code standards You Will Need: – Commercial front-end development experience in complex environments – Hands-on Salesforce experience (absolute non-negotiable) – Strong JavaScript, HTML5, CSS3 and modern front-end frameworks – Full Right to Work in the UK – sponsorship and relocation are not available for this role Why You’ll Love It – Competitive day rate aligned to long-term contract stability – Opportunity to work across multiple well-established consumer brands – Hybrid working model balancing focus time and collaboration – Clear scope, ownership and delivery-focused objectives – Strong likelihood of extension beyond the initial term Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Performance Account Director Performance Marketing Agency -- [Fashion, DTC Retail] £55k–£70k London | Hybrid (2–3 days office) We are working with a high-growth marketing agency known for delivering breakthrough results for e-commerce brands. With deep roots in digital strategy and proprietary campaign technology, they’ve carved out a reputation as performance pioneers. Their team pairs analytical precision with creative firepower — and they’re not slowing down. Now investing heavily in new tech and talent, they’re seeking a senior performance leader to help steer a portfolio of high-value retail clients to measurable success. The Performance Director will oversee a portfolio of e-commerce accounts, lead cross-functional teams, and shape marketing strategies that drive long-term client growth. Role Highlights The Performance Director will... – Own a portfolio of up to five ecommerce accounts, acting as strategic lead and senior client partner – Develop and deliver high-performing marketing strategies across Meta, Google, TikTok, and Pinterest – Guide and mentor Paid Media Team Leads and specialists to support their growth and effectiveness – Collaborate with creative teams to drive better campaign outcomes and integrated services – Contribute to agency growth by supporting pitches, case studies, and new service development You Will Need The Performance Director will bring... – Proven experience leading client portfolios within performance marketing, ideally across retail or e-commerce – Strong working knowledge of major paid platforms (Meta, Google, TikTok, Pinterest) and optimisation tactics – Confidence managing senior stakeholders and navigating commercial conversations – A collaborative leadership style with experience in mentoring high-performing teams – Strategic thinking with the ability to identify and execute revenue-driving opportunities Why You’ll Love It The Performance Director role offers... – Clear progression path and leadership exposure from day one – Access to market-leading tech platforms and AI-powered campaign tools – Flexible hybrid model (2–3 days in London office) with wellbeing support – Dynamic, fast-paced environment working with well-known retail brands – Tight-knit, expert team praised for their innovation-first approach – Paid training budget and hands-on development support – Contribution to thought leadership and industry events – Private medical insurance and enhanced parental leave – 25 days’ holiday + bank holidays + office closure over Christmas Apply now to take your career to the next level with a pioneering company. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Due to a high number of applicants, we are only able to respond to successful candidates.

Senior Procurement Manager Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate We are hiring a Senior Procurement Manager (Europe) to lead our buying strategy across multiple countries and channels. In this leadership capacity, you will be responsible for overseeing the region's purchasing strategy, driving sell-through performance, and optimizing inventory rotations for all product categories within the POP MART portfolio. Reporting directly to the Head of Procurement you will act as the senior strategic lead for commercial planning, buying, launch execution, and lifecycle analysis. You will direct your team and work closely with HQ product development, Retail leadership, and Global Supply Chain to ensure that product buys and launches at the right time and stock remains healthy and profitable throughout each product’s life. Responsibilities Category Forecasting & Buying • Lead the Buying process of detailed sales and demand forecasts by SKU, tailored to category dynamics and market seasonality., • Consolidate commercial goals with bottom-up market data to build accurate, forward-looking category plans at a regional scale., • Maintain ultimate forecast integrity from pre-launch strategy through post-launch performance., • Design product assortments plans by implement the store size and business matrix Product Lifecycle Management • Own the procurement planning and sell-through monitoring of all launches, replenishments, and discontinuations, • Identify ageing stock risks early and command mitigation actions such as markdowns, reallocation, or liquidation proposals., • Dictate product exit timing and lifecycle decisions in partnership with Head of Merchandising and Retail leadership. Planning Governance & Market Coordination • Act as the senior category contact and strategic lead for country retail teams, BD managers, and HQ stakeholders., • Collaborate heavily with the Supply Chain team to ensure inventory flow and launch readiness align with warehouse and allocation timelines., • Lead and participate in S&OP, campaign planning, and cross-functional readiness meetings as needed. Reporting & Commercial Insights • Oversee and prepare executive dashboards and deep-dive reports to track category performance, sell-through, forecast accuracy, and stock risk., • Present high-level insights and strategic recommendations to the Head of Merchandising to support top-level decision-making and seasonal reviews., • Continuously refine department tools, systems, and planning templates to improve data clarity and usability across the region. Required Qualifications • Bachelor’s degree or above., • 8+ years of experience in procurement ,buying, category management, or commercial forecasting, with a focus on senior strategic ownership., • Solid background in managing high-SKU portfolios and supporting multi-country or multi-channel retail businesses., • Excellent analytical skills and comfort working with Excel; experience with planning systems or BI tools is a plus., • Strong communication and collaboration skills; able to lead and influence effectively across functions and regions., • Fluent in English and Chinese (Mandarin) Desirable but Not Essential • Experience in fashion, beauty, lifestyle, or collectible goods., • Prior involvement in high-frequency product drops or trend-led categories., • Familiarity with regional vs HQ planning processes in international businesses., • Passion for youth culture, art toys, or the creative consumer space If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About Our Group Company Neve Jewels Group is a UK headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet. About our Brand Here at Diamonds Factory, we’re all about making those all important milestones matter. With over 15 years experience in the jewellery industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now. This role is dedicated exclusively to the Diamonds Factory brand. About the Role We are looking for a commercially driven and trend-aware Buyer to lead the product range for our Diamonds Factory brand. This role owns the full buying process — from trend forecasting and product development through to performance analysis and go-to-market execution — ensuring a customer-focused, profitable, and on-brand product offering. How you'll contribute: • Lead the development of trend-led, commercially viable jewellery collections for each brand, considering local market needs, • Build seasonal range plans in line with brand strategy, customer profiles, and commercial targets, • Collaborate closely with product design and merchandising to create cohesive, high-performing ranges, • Conduct regular trend forecasting and competitor analysis to identify new product opportunities, • Partner with digital, marketing, and retail teams to support product launches, campaigns, and promotions, • Communicate clearly with stakeholders regarding product timelines, changes, and category updates, • Attend trade shows, fashion weeks, and relevant industry events to stay informed on market direction, • Work with the merchandising team to select retail samples, accounting for regional and market differences What we're looking for: • Proven experience in a buying role, ideally within fine jewellery, • Strong understanding of product development and sourcing processes, • Excellent trend awareness and a passion for fashion and jewellery, • Commercially focused with strong analytical and decision-making skills, • Confidently managing critical paths and delivering under pressure in a fast-paced environment, • Strong communication and stakeholder management skills What we offer: • Join a fast-growing business where your contributions matter and your ideas are valued, • Work in a supportive, transparent environment that encourages innovation and excellence, • Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office and 2 days working from home, • Flexi hours - start your day between 8am and 10am, then finish between 4pm and 6pm, • Comprehensive Vitality private healthcare, offering access to high quality medical support and wellness benefits, • Enjoy your birthday, with an extra day of leave to celebrate, • Access to Perkbox for exclusive discounts, rewards, and wellbeing benefits to help you make the most of your work-life balance, • 25 days annual leave + bank holidays, • Enhanced maternity and paternity leave entitlements Next steps If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by a round of interviews with the hiring manager and selected stakeholders. Throughout the process, you’ll receive feedback following each round of interview(s) with regular updates on how the recruitment process is going. Please bear with us, we do receive large volume of applications, and unfortunately, we’re only able to respond to candidates who have been shortlisted. We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply. Our Commitment to Diversity & Inclusion At Diamonds Factory we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown. Discover more about life at Diamonds Factory by following our LinkedIn page and social media channels.

Elite have partnered with an established luxury fragrance brand seeking an Ecommerce Specialist to join their growing team. As Ecommerce Specialist you will be responsible for executing and optimising CRM strategy and supporting end-to-end e-commerce operations across multiple international websites and retail touchpoints. The role focuses on driving customer retention, enhancing omnichannel experience, and supporting operational excellence. CRM & Marketing • Plan, build, test, deploy, and analyse email campaigns, automations, and lifecycle journeys., • Execute CRM strategy across online and in-store channels., • Manage audience segmentation, A/B testing, and performance reporting., • Maintain data quality and ensure regulatory compliance (e.g., GDPR)., • Support loyalty programme execution and omnichannel engagement initiatives., • Collaborate with marketing, creative, and retail teams on campaign planning and storytelling., • Support boutique events, launches, and personalised client engagement campaigns. Customer Service & Operations • Oversee customer care agency performance and KPIs., • Support resolution of complex customer issues, disputes, and fraud cases., • Coordinate with finance and technical teams on month-end/year-end system reconciliations., • Liaise with warehouses to ensure smooth order fulfilment and delivery., • Support stock coordination, packaging readiness, and new product launches., • Ensure operational alignment when website updates impact fulfilment processes., • Assist with marketplace account stock replenishment. Skills & Experience • 3+ years’ experience in CRM, email marketing, or e-commerce (luxury, beauty, or premium retail preferred)., • Hands-on experience with CRM and e-commerce platforms (e.g., Klaviyo, Shopify or similar)., • Strong understanding of segmentation, lifecycle marketing, and automation., • Analytical mindset with strong Excel/reporting capabilities., • Familiarity with GDPR and data management best practices., • Experience with SAP or customer service platforms is advantageous., • Bachelor’s degree in Marketing, Business, or related field. Apply today!

Head of Growth & Acquisition Location: London / Dubai Reports to: CMO / CEO Department: Marketing About Feel Feel is a fast-growing DTC wellness brand for women. Founded in the UK and trusted by hundreds of thousands of customers, we build science-backed supplements and modern wellness products with a strong focus on quality, efficacy, and customer experience. We’re already an 8-figure brand and are now scaling internationally, with London and Dubai as our global hubs. This is a key phase for the business as we expand into new markets and build a high-performance team. The Opportunity As Head of Growth & Acquisition, you will own customer acquisition end to end. This includes paid media, the acquisition engine, and the growth roadmap across Paid Social, Search, Influencers and Affiliates, CRM, Marketplaces, and partnerships. This is a senior, hands-on role with full accountability for awareness, conversion, and lifetime value. You will work closely with teams in London and Dubai and be directly involved in strategy, execution, testing, and optimisation across the full acquisition funnel. About, You: · Scaled a high-growth DTC or eCommerce brand and have owned multi-million-pound annual performance marketing budgets, with at least a six-figure monthly spend in single markets. · Comfortable setting the growth strategy and executing it hands-on. You take ownership, move fast, and are accountable for results. · Highly analytical and strong with numbers. Excel, forecasting, and unit economics are core skills. CAC, ROAS, payback, and LTV drive your decisions. · Deep, practical experience across paid social, search, affiliates, and influencers, paired with a strong commercial mindset. · Value creative as much as data and understand that sustained performance comes from rigorous testing and clear customer insight. · Thrive in fast-paced environments and communicate clearly across teams, markets, and external partners. Key Responsibilities 🌟 Growth Strategy & Leadership • Own the end-to-end customer acquisition strategy across all regions and paid channels, including Meta, Google, TikTok, Programmatic, Affiliates, and emerging platforms., • Define and deliver the regional growth roadmap with clear targets for CAC, ROAS, revenue, new customer acquisition, and payback., • Build and maintain growth forecasts across channels, markets, and cohorts, planning ahead for launches, seasonality, and market expansion., • Actively manage and reallocate budgets based on performance to drive efficiency and scale., • Drive a test-and-learn culture, pushing fast experimentation and continuous improvement., • Work closely with UK and local teams to ensure campaigns align with brand, creative, and commercial priorities. 🚀 Paid Media Execution & Optimisation • Plan, launch, and manage high-budget, multi-channel performance campaigns end to end, covering targeting, bidding, funnel structure, and spend allocation., • Take hands-on ownership of creative strategy, breaking performance insights into clear briefs for designers and creators, and guiding hooks, formats, angles, and iterations., • Lead rigorous creative and audience testing across channels, including A/B and multivariate testing of concepts, messaging, formats, and landing page experiences., • Build and maintain always-on acquisition engines alongside campaign-led activations, balancing efficiency, scale, and volume., • Manage agency partners and platform account managers to ensure strong execution, fast iteration, and accountability., • Run disciplined daily, weekly, and monthly performance reviews, translating data into rapid, practical optimisations. 🎨 Creative Development & Innovation • Own creative performance across channels, leading the development of high-converting assets, messaging frameworks, and angles., • Translate performance data and consumer insight into clear creative direction for designers and creators, with fast iteration cycles., • Build and run channel-specific creative testing roadmaps focused on improving CPA, conversion, and scale., • Stay ahead of new formats, ad products, and platform changes to keep performance creative competitive., • Ensure creative is localised for GCC markets while remaining on brand. 📊 Data Analysis & Reporting • Own growth forecasting, budget planning, and ROI modelling across all acquisition activity., • Build and maintain dashboards that clearly show performance drivers, risks, and opportunities., • Use data to guide creative strategy, targeting, spend allocation, and conversion optimisation., • Communicate performance clearly to leadership, with practical recommendations and next actions. 🤝 Cross-Functional Collaboration • Work closely with retention and lifecycle teams to ensure smooth handover from acquisition to onboarding and repeat purchase., • Align with brand, influencer, PR, product, and e-commerce teams to support launches and integrated campaigns., • Act as a regional growth lead, feeding GCC market insights back into creative, product, and brand strategy., • Champion performance marketing best practices and a test-and-learn culture internally. Ideal Candidate • 8–10+ years of experience in growth or performance marketing within DTC or consumer brands., • Proven track record managing and scaling large, multi-channel paid media budgets., • Deep hands-on expertise in paid social (Meta, TikTok, YouTube) and search., • Highly analytical, comfortable working directly with data to drive decisions., • Strong cross-functional leader who can align growth, brand, product, and finance., • Genuinely interested in health and wellness and motivated by building meaningful consumer brands., • Very strong with numbers and data tools, including Excel and performance dashboards. Why Join Feel? • Competitive salary + career growth opportunities., • Full ownership of the growth strategy in one of our most exciting markets., • Product discounts for you and your family., • A collaborative, multicultural team that values innovation and execution., • Modern office in London / Dubai Downtown. Our Values – How We Work At Feel, we don’t just hire for skills — we hire people who live and breathe our core values: Collaboration – We work better together Efficiency – We move smart and fast Passion – We care deeply about our mission Continuous Improvement – We always level up Customer Focus – We put the customer at the centre If this sounds like you, you’ll feel right at home here.

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES • Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales., • Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings., • Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance., • Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners., • Analysing market trends and consumer behaviour to inform merchandising strategies., • Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance., • Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations., • Reporting on performance metrics and online sales to inform business decisions., • Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders., • Keep abreast of all localised online activities and developments impacting sales online., • Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products., • Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success., • Any other ad hoc tasks required. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Minimum of 5 years of experience in merchandising., • Proficiency with Salesforce Commerce Cloud (SFCC)., • Strong knowledge of web development technologies, including HTML, CSS, and XML., • Experience with AP systems., • Advanced skills in Microsoft Excel for data management and reporting., • Expertise in data reporting, analysis, and interpretation., • Familiarity with UI/UX principles and best practices to enhance user experience., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___

Who We Are Casa by Josephine Jenno is a young, design-driven homewares brand based in Chelsea, London with a deep appreciation for craftsmanship and artisanal production. We are a small, passionate team, building something we genuinely care about. This is an opportunity to join the company in its formative stages, take ownership, and help shape the future of a brand with big ambition. The Role We’re looking for an exceptional Customer Operations & Office Manager to own all customer-facing and operational touchpoints across the business. This is a hands-on role. You will be the first point of contact for our customers and fully accountable for ensuring orders are processed accurately, shipped on time, and delivered in perfect condition. Sitting at the intersection of customer service, order management, and logistics, you’ll have real authority to improve processes and raise the bar on customer experience. If you’re excellent at customer service and ready to step into a role where you help build a best-in-class customer experience from the ground up, this is that next step. Key Responsibilities Customer Experience & Support • Act as the first point of contact for all customer interactions across phone, email, live chat, reviews and social media., • Handle customer queries, complaints, and issues with confidence, speed, and strong customer empathy, • Ensure all customer communications consistently reflect the brand’s tone, quality, and values, • Represent the brand at in-person events, sample sales, and pop-ups, delivering an outstanding face-to-face experience, • Own the end-to-end order process using Shopify and Mintsoft, ensuring customers receive their orders on time and in full, • Monitor orders daily and work closely with our 3PL warehouse partner to proactively resolve delays, errors, or delivery issues, • Fulfil orders from the office when required, ensuring products are packed and dispatched accurately and on time, • Manage returns and exchanges through returns platforms such as Swap or Loop, • Ensure both the office and 3PL warehouse are fully stocked with the correct packaging materials, • Manage all stock transfers between warehouses., • Ensure office supplies, equipment, and day-to-day operational needs are consistently maintained, • Coordinate logistics for photoshoots, marketing, and PR activity, including ordering and delivering stock or samples to required locations, • Take full ownership of customer operations within an early-stage, high-growth business, • Help shape, document, and scale customer service and operational processes, • Use customer insight and reporting to influence improvements across operations, fulfilment, and product, • Grow with the business, with clear scope to take on increased responsibility over time About You As our primary customer-facing brand ambassador, you live and breathe customer experience. You combine strong customer empathy and emotional intelligence with operational discipline and a data-driven mindset. You care deeply about detail, presentation, and quality, and you understand that great customer experience is built through excellent execution behind the scenes as much as front-line interaction. You’ll bring: • 2+ years’ experience in customer service or customer operations, ideally within e-commerce or a premium/luxury brand, • Proven experience handling customer queries across email, phone, live chat, and social media with native level written and spoken English, • 2+ years’ experience managing orders and fulfilment using Shopify and order/warehouse systems (Mintsoft ideal), • Strong experience with customer support platforms such as Zendesk or Gorgias, and returns platforms such as Swap or Loop, • Confidence using Excel / Google Sheets to build reports and understand the metrics that drive operational improvement, • Experience with Inventory Management Systems MS such as Cin7 or Unleashed is highly desirable, • Calm under pressure, highly organised, and comfortable taking ownership, • A genuine desire to build something better — not just maintain the status quo Why Join Us • Opportunity to put your mark on an early-stage, high-growth business, • Immediate ownership and genuine influence over how customer operations are run, • A role that will grow with you as the company scales, • The chance to help build a best-in-class customer experience, not just close tickets, • Hybrid working - Tuesday to Thursday at our office, Monday & Fridays from home., • Salary: £30,000 p.a

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams Salary 35,000

About Us Founded on Jermyn Street in 1913, Hawes & Curtis is a heritage British brand known for exceptional quality, timeless style and modern relevance. As the brand evolves, our focus is on balancing our tailoring-led legacy with a confident, contemporary lifestyle proposition — delivering luxury for less through elevated design, craftsmanship and clarity of message across both Men's and Womenswear. The Role We are seeking a highly organised and detail-driven Ops Assistant to support the daily operations of our fashion brand. This role will be responsible for collating and coordinating garment orders for the business, tracking deliveries, supporting production administration, and managing sample requests primarily to support e-commerce photography and content production. Key Responsibilities: • Collate and process garment orders for the business accurately and efficiently., • Ensure all order information is correct, including product codes, quantities, delivery addresses and deadlines., • Maintain clear and accurate order records across internal systems and tracking documents., • Work with the production assistant in ensuring garment samples are ordered, processed and dispatched in line with brand timelines for ecom photography., • Track deliveries and shipments across couriers and suppliers to ensure timely arrival in conjunction with the warehouse shipping team., • Monitor delivery schedules and proactively follow up on delays, missing parcels or discrepancies., • Provide regular updates to internal teams on delivery progress and expected arrival dates., • Request garments required for e-commerce photography and product content creation., • Co-ordinate sample deliveries to ensure items arrive in time for scheduled photo shoots and liaise with ecom team., • Communicate clearly with suppliers regarding photography deadlines, sample requirements and urgent requests. Requirements & Skills: • Strong organisational skills with exceptional attention to detail and confident in use of excel/google sheets for tracking and reporting, • Strong communication skills with a professional and polished manner., • Ability to manage multiple priorities while maintaining accuracy and discretion., • Proactive, solutions-focused approach with the ability to work independently., • Ideally to understand fashion production timelines and sample processes. *Please note this role is based 5 days in the office

About Us Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques. About the Role Reporting to the Senior Merchandising Manager, the Assistant Merchandiser will play a key role in managing stock availability and supporting purchasing and forecasting activities across all channels and international markets. This role is highly operational and analytical, working closely with suppliers, supply chain, and internal teams to ensure optimal stock levels, on-time deliveries, and strong availability while minimising excess stock risk. This position is ideal for someone early in their merchandising career who enjoys working with data, systems, and suppliers, and is passionate about design, data-driven decision-making, and working in a fast-paced international environment. More concretely this role will be responsible for: Stock Management & Availability • Monitor stock levels across retail, wholesale, e-commerce, and trade channels to ensure optimal availability, • Track sales, weeks of cover, intake, and stock ageing, highlighting risks and opportunities, • Support sales and stock forecasting at product and category level across multiple channels, • Analyse historical sales, trends, and seasonality to inform future forecasts, • Assist in maintaining forecasts in planning systems and spreadsheets, • Support purchase order creation, management, and tracking with global suppliers, • Monitor order confirmations, production timelines, and delivery dates, • Work closely with suppliers and internal supply chain teams to chase deliveries and resolve issues, • Flag risks to availability such as delays, MOQ constraints, or capacity issues, • Support the management of core and seasonal product lines, ensuring continuity of key ranges, • Maintain accurate product, pricing, lead time, and MOQ data across systems, • Assist with new product launches by supporting initial buys and availability planning, • Produce regular stock and availability reports for merchandising and wider business teams, • Analyse variances between forecast, intake, and actual sales, • Work closely with Range, Planning, Supply Chain, Retail, Wholesale, E-commerce, and Trade teams, • Support commercial decisions with clear stock and availability insight, • Liaise with international markets and distribution partners as required About You We are looking for an ambitious early careers individual with some previous experience in merchandising, planning or supply chain. They should have a can-do and proactive mindset as well as commercial acumen and attention to detail. More concretely: Essential • 1–2 years’ experience in a merchandising, planning, or supply chain support role, • Strong numerical and analytical skills with a high level of accuracy, • Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas), • Strong organisational skills with the ability to manage multiple timelines, • Experience working with suppliers or production teams, • Exposure to forecasting, purchasing, or stock planning processes, • Experience in multi-channel or international businesses, • Knowledge of ERP, merchandising, or planning systems (Nav, Jet Reports and CUBE beneficial), • Detail-oriented and process-driven, • Proactive and confident working with data and suppliers, • Clear communicator with strong follow-up skills, • Comfortable in a fast-paced, global environment For the right candidate, we offer a competitive remuneration package, opportunities for career growth and the chance to work with one of the most celebrated and influential designers in the world. Tom Dixon. We embrace diversity in all applicants’ backgrounds. The successful applicant must have eligibility to work in the UK.