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10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Second Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team leadership. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £32,000 - £37,000 +tronc annually starting at £7k with the possibility for more, plus bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
WE ARE WISER Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work. We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally. Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart. We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser. To find out more about Wiser and our culture. ROLE At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where the Wiser Experience Team comes in. The Wiser Experience Team rule the roost when it comes to keeping our HQ tip-top and you will be given tasks which cover all aspects of office management, from managing our cleaning team to maintaining our delish daily breakfasts, preparing snack platters for client meetings, refreshing meeting rooms, or hosting events at HQ. A bit about a role on the Wiser Experience Team: - Part-time, shift-based role working exclusively from our office. - Between 10-25 hours per week across Monday to Friday depending on our needs and your availability. - Opportunity to pick up additional hours when we need it and to support evening events or meetings. - You’ll report directly to our Happiness Lead. - If you’re working the early shift, the first part of your day will entail getting HQ set up for the day and prepping our delish daily breakfasts and weekly Juices. - If you’re on the afternoon shift your final duties of the day will be getting HQ reset and ready for the next day. - Internal and external events happen regularly at Wiser and we need a team that can be on hand to make sure they run smoothly and efficiently. - Whatever your hours or shifts, this role is all about being efficient, operationally focused, and effective in managing the tasks at hand. WHAT WILL YOU SPEND YOUR TIME DOING - Our office is beautiful and we need someone to go through an everyday checklist from top to bottom. This could be anything from making sure the cables are in the right shape, doing post office runs or managing repairs. - Responding to requests from people across Wiser, whether they need help with catering a client meeting or organising client gifts, making sure our Wiser people receive quick replies from the happiness team is important. - Checking the kitchen is stocked and managing the food order setting. - Setting up our mega breakfast spread before everyone arrives to kick-start the day. - Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour. - Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fuelled throughout the day. - You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all. - Help ensure all internal and external events run smoothly, no matter the size or location. This could mean organising the food vendors to ensure every meal or snack is on point, managing guestlists and welcoming people through the doors, restocking drinks, and everything in between. - Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Brand & Culture team with these. WHAT WE’RE LOOKING FOR - Someone that’s London based and happy to work in the office for every shift. Your role depends on you being at HQ. - You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly. - You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once. - You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands. - You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it. - You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning. WHAT’S IN IT FOR YOU? - Be at the heart of, and continue to create and maintain our company culture where happiness, health and high performance are at the top of the agenda. - A flexible job in a busy buzzing creative agency in London - the chance to be surrounded by great people and work. - A collaborative, supportive team culture where your ideas are valued. - Opportunities to contribute to exciting projects and events. - Hourly rate based on a part-time schedule. THE ROAD TO WISER... - Apply: Send us your application! - Intro Call: Speak with our Talent team. - Visit HQ: Meet with the hiring manager. - Final Interview: Meet with our COO. At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.
We're looking for experienced Pizza Chefs to join our team! 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Senior Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team leadership. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Pizza quality. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £14.60 ph +tronc starting at £3.25 per hour. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday (full time), you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff
We are a small independent bakery running popups and markets all over London and are looking for friendly people to join our sales team. Role involves arriving at the market/popup, setting up and selling throughout the day. Dependant on location you may be required to collect kit and stock from our depot in Bermondsey before proceeding to the sales site. For farmers markets, you will need to set up our gazebo and stand. You should be a self-starter and be able to work independently. We currently have openings for both full and part-time roles, weekdays and weekends. Having access to your own vehicle is a bonus as some markets require transport, and any experience in running a market stall is also beneficial. Training will be given.
10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Second Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team leadership. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £32,000 - £37,000 +Tronc annually starting at £7k with the possibility for more, plus bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
Job description Overview: You will be responsible for the exciting development and implementation of a new and ongoing strategy for Tennis in Merton parks for the community and beyond in partnership with London Borough of Merton. Working Hours: Full-time, day shifts with weekend availability in Wimbledon Park. Please note that this role is a self-employed role. Key Responsibilities: Oversee the daily operations of tennis venues, ensuring smooth management of court bookings, maintenance, and facility standards. Foster effective communication and collaboration with the coaching team, including The Head of Tennis, The Business Manager and the wider office team, to ensure seamless operations and high-quality coaching. Monitor and manage the availability, condition, storage, and proper use of all coaching equipment. Maximize retail opportunities, keeping the venue’s stock levels well-maintained and properly managed. Provide top-tier customer service by addressing inquiries and ensuring a positive experience for players, parents, and visitors. Contribute to the growth and development of tennis programs by supporting their promotion and increasing community engagement. Experience & Skills: Proven experience in managing venues or sports programs, particularly in tennis or similar industries. A strong background in customer service and client interaction. Previous experience working with CRM systems. Excellent organizational and communication skills, with a proactive approach to managing tasks. Ideally will have some experience in digital marketing/promotions. Ability to juggle multiple responsibilities while maintaining a focus on quality and efficiency. A genuine interest in tennis, or ideally, some experience in the sport. Benefits: Career development opportunities within a dynamic, growing tennis-focused organization. A supportive work environment that allows for both independence and collaboration with the team. Company benefits include free uniform, discounts on multiple brands. Job Types: Full-time, Part-time Pay: £13.85 per hour Expected hours: 20 – 30 per week
🚀 We're on the hunt for passionate Head Pizza Chefs to join our team in London. If you love making great pizza and want to do it in a place you love–let's talk! 🍕💥 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? up to £45k salary + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
Who we are: Alfa Care Homes are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team. Your role will be based in Ealing /London which is well under construction and set to open in may 2025, as a result we are recruiting for key positions to ensure the smooth opening of the home. We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so. The Role: We are currently recruiting a General Manager for Ealing, to take overall responsibility and manage all aspects in the day-to-day running of the home. You will promote a caring environment which provides Residents with a high standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity, and rights to privacy, independence and choice are met. You will supervise, monitor and evaluate the care delivered to Resident's, checking that legal requirements are met along with the highest standard as expected within the Care Home. Key Responsibilities · To manage the day-to-day running of all aspects of the home including; the standards and quality of care, recruitment and training issues, communication with the team, the premises of the Care Home and financial matters. · To recognise and assess individuals’ needs, involving relevant professional agencies and relatives where needed, in order to formulate personalised care plans for each individual. · To provide the highest level of personal care and attention to Residents, following individual care plans carefully and ensuring all contact is polite, friendly, warm and supportive. · Responsible for understanding and complying with statutory and legal requirements relevant throughout the home. · Follow residents’ individual care plans, to administer medication to Residents as prescribed, accurately maintaining appropriate records for both. Responsible for ordering, checking in and stock control of Residents’ prescribed medication and maintaining systems to ensure effective stock management of all products. · To be an active and encouraging Manager, establish and maintain effective means of communication and good relationships with all stakeholders both internal and external. · Responsible for the recruitment of suitable team members, effective inductions and CIS standards take place, training needs for the team are identified and met. To carry out regular supervisions, assessments, lead team meetings, ensuring the Care Home is a friendly and supportive environment. · Responsible for organisation of the team including; arranging rotas, ensuring adequate team members are employed, managing team absence. · Responsible for controlling and monitoring the budget and expenditure of the Home, preparing monthly cash flow reports for the Directors and accurately recording all financial information. · To support residents with their personal financial arrangements, maintaining confidentiality of all information. · Responsible for the marketing, promotion and sales of the Home. · To deal with all prospective Residents including; providing relevant information and guided tours, assessing new Residents and negotiating appropriate fees. To welcome new Residents, complete appropriate records and paperwork and ensure adequate arrangements are made for every Resident. Essential Skills: · Ability to control and manage budgets and accounts · Knowledge of the principles of sales and marketing · Skilled in the recruitment, selection and retention of staff · Committed to a structured approach to training and development of staff · Understanding of the Health & Social Care Act and Health & Safety legislation · Leadership qualities, enthusiasm along with influencing and motivational skills · Excellent interpersonal skills · Professional, confident and warm personality · Have a caring disposition, reliable and punctual Desirable Skills: · Understanding of Chard's local authority · Experience with regulatory bodies · Knowledge of Person Centred Software (PCS) We are looking for individuals who have a passion for care (first and foremost) and those who are keen to be the best in the sector. You will work as part of a dynamic care team, ensuring the home adheres to the necessary requirements and procedures at all times. Hours of work: Your hours of work will be 09.00 – 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you! We will offer: · A PERMANENT contract of employment · A COMPETITIVE rate of pay · NVQ level 5 qualification · FULLY FUNDED enhanced DBS check · A job with PURPOSE and SATISFACTION · Refer a friend BONUS scheme · FULLY FUNDED Blue Light Card · PAY DAY Breakfast · FREE Meal on Shift Experience: · Care home: 5 year (preferred) · Management: 2 year (preferred) Job Types: Full-time, Permanent Pay: £60,000.00-£75,000.00 per year Benefits: Company events Company pension Discounted or free food Referral programme Store discount Schedule: Day shift Monday to Friday Ability to commute Ealing TA20 1BE: reliably commute or plan to relocate before starting work (required) Application question(s): Do you now, or will you in the future, require Visa Sponsorship? Experience: Management: 2 years (preferred) Care home: 5 years (preferred) Language: Professional English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 25/04/2025 Reference ID: GG GM Expected start date: 05/05/2025
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Chef de Partie at FALLOW, you will be responsible for running a designated section of the kitchen, ensuring high standards of food preparation, presentation, and service. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: - Oversee the preparation and cooking of dishes within your designated section. - Ensure consistency and quality in every dish served. - Assist in stock rotation and ingredient ordering in line with purchasing guidelines. - Maintain a clean, organized, and efficient work environment. - Work collaboratively with the kitchen team to deliver a seamless dining experience. - Uphold food safety and hygiene standards at all times. About you: - Experience as a Chef de Partie or strong experience as a Demi Chef de Partie in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong attention to detail and a commitment to excellence. - Excellent teamwork and communication skills. - A positive, proactive attitude and a desire to learn and grow within the team. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
You are in command! A leader with strong organisational skills who can prioritise, delegate and maintain staff focus, ef9iciency and productivity in fast-paced operations. Drive and maintain speci9ied operational, hygiene standards whilst complying with all legal requirements. Achieving budget targets for food cost and labour cost whilst always delivering high food quality. Responsibilities Meet the speci9ied food quality and speed of service standards as measured by established performance ratings such as customer feedback. Improve food quality and service delivery based on business and business reporting. Consider and positively impact the health and wellbeing of colleagues and team members. Proactively inform the Head of Operations of under performers and high achievers within the kitchen team. Ensure that the kitchen team meet company standards of food quality and spec adherence. Recognise future leaders of the business and to in their development. Maximise team performance through managing, engaging and coaching team members and to be responsible for this in the absence of the Head Chef. Be accountable for decision-making in the kitchen during shift and when mot through delegation and strong leadership. To strive for positive resolutions of issues arising in the restaurant and ensure the relevant people are kept informed. Keep colleagues and team members well informed of relevant updates from your Operations Manager and Head Of9ice. Minimise any misunderstandings by ensuring that all messages are communicated clearly and are understood by guests and colleagues. Ensure the delivery of budgeted GP whilst meeting company standards of food quality when managing the shift. Keep kitchen costs within budget (i.e. labour costs, energy costs and disposables costs). Prevent theft through being diligent and by applying company security standards and measures. Responsible for completing daily due diligence records when on shift. Continuously improve the kitchen’s operating standards. Order stock when required in line with set par levels. Actively communicate any issues arising with suppliers to the Head of Operations Ensure that any damaged, dangerous, or faulty equipment and 9ittings are communicated to the Manager on Duty (Mikkeller) Ensure that the kitchen is fully prepared, maintained and closed down in line with company standards. Ensure that food is prepared following all operational, hygiene and health & safety standards requirements. Ensure kitchen stock de9icit is at a minimum by being responsible for the security of food stock whilst on duty, recording wastage, regular stock rotation and putting away deliveries once checked off. Ensure that kitchen equipment is used and maintained in line with operating standards.
Job Position: Retail Assistant at Gifts N Dat Location: Hackney, Chatsworth Road, London @ Gifts N Dat About Us: Gifts N Dat is an exciting new boutique opening soon in Hackney, Chatsworth Road, offering an array of unique and delightful gifts that cater to every occasion. We pride ourselves on delivering exceptional customer experiences and a warm shopping environment. Role Overview: We are looking for a friendly and enthusiastic Retail Assistant to join our team at Gifts N Dat. As a vital member of our boutique shop, you will assist in providing customers with excellent service, ensuring the shop is visually appealing, and handling day-to-day retail tasks. Key Responsibilities: - Greet and assist customers with product inquiries - Maintain a clean, organized, and aesthetically pleasing shop environment. - Handle register operations and transactions efficiently. - Provide exceptional customer service and ensure customer satisfaction. - Support inventory management, including stock replenishment and product displays. Skills and Requirements: - Previous retail experience is preferred. - Strong communication and interpersonal skills. - Enthusiastic and friendly demeanor. - Knowledgeable in social media and marketing is a plus. - Ability to multitask and manage time effectively. Why Join Us? - Be part of a passionate and dynamic team. - Collaborate in a supportive work environment. - Opportunity to contribute creative ideas for marketing and social media. If you are passionate about retail and thrive in a boutique small setting, we would love to hear from you! Please apply by sending your CV and a cover letter. We look forward to welcoming exceptional talent to the Gifts N Dat family!
Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Junior Sous Chef at Fallow, you will work closely with the Senior Sous Chef and Head Chef to ensure smooth kitchen operations while maintaining our high standards of quality and innovation. This role is ideal for someone with strong technical skills and a drive to learn and progress in their culinary career. Key responsibilities: - Support the Senior Sous Chef and Head Chef in leading and managing the kitchen team. - Maintain high standards of food preparation, presentation, and service. - Assist in monitoring food and labour costs, stock control, and budget management. - Ensure stock is rotated properly and assist in ordering ingredients according to purchasing guidelines. - Work closely with the front-of-house team to deliver an outstanding dining experience. About you: - Experience as a Chef de Partie or Junior Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong teamwork and leadership potential with a desire to develop further. - Excellent organizational and time management skills. - A positive, collaborative mindset and commitment to fostering a great kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Responsibilities: Oversee day-to-day restaurant operations to ensure smooth functioning. Lead and manage a team to deliver outstanding customer service. Plan and execute marketing and promotional strategies to drive sales. Ensure compliance with health and safety regulations. Manage budgets, stock, and inventory effectively. Requirements: Experience in hospitality. Strong leadership and communication skills. Ability to work under pressure and handle multiple tasks. Thorough understanding of Asian Cuisine Good Negotiation skills for purchases Knowledge of UK food safety and licensing laws.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Sous Chef at Fallow, you will work closely with our Head Chef to deliver an outstanding dining experience. You will take a lead role in maintaining the highest standards of food quality, creativity, and efficiency, helping to shape a progressive and forward-thinking kitchen. Key responsibilities: - Oversee daily kitchen operations, ensuring smooth and efficient service during peak hours. - Ensure consistency in food quality, presentation, and portion control across all dishes. - Implement and maintain kitchen workflows to optimize efficiency and minimize waste. - Monitor inventory levels, conduct stock takes, and manage ordering to prevent shortages. - Enforce health, safety, and hygiene regulations, ensuring compliance with food safety standards. - Train and supervise kitchen staff, ensuring they follow recipes, procedures, and best practices. - Manage kitchen maintenance and cleanliness, coordinating necessary repairs and upkeep. - Assist the Head Chef in menu planning and development, incorporating seasonal and sustainable ingredients. About you: - Proven experience as a Sous Chef in a high-quality, fast-paced kitchen. - Passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train, inspire, and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to fostering a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Run the store from A to Z - The potential candidate will be responsible and in charge of everything in the store from cleaning the store and keep it in a prestine condition up to dealing with the day to day tasks, dealing with brides and appointments, follow-up calls, brides orders, stock orders, liaising with designers and designers representatives, placing brides and stock orders, handling sample sales, trunk shows, alterations and alteration appointments, organising the store and the storage room and keep everything running in order - dealing as well with inventories, stocks, website and website updates, social media posts, etc... Dealing with photoshoots from A to Z, from organising, to coordinating, to suggesting dresses, to being there and supervising the shoot, etc... - Providing an outstanding customer experience to our Brides - Achieving Wedding dresses sales goals and performing duties related to the presentation and operation of the store. - Assisting with the management and operation of the store. - To strive to become a Circle of Excellence member by exceeding sales targets - To upsell services and products where suitable - To work with Alteration Specialists to arrange appointments to personalise and fit gowns/dresses - Ability to work on bridal dresses sketches and designs. - To ensure that the store and products are consistently maintained and in pristine condition at all times - Managing the day-to-day work, following-up with the brides post appointment. - keep our social media and website updates and post regularly. - This role involves photo shoots, hotel open houses and wedding fairs and therefore, the BSA is expected to take part in them. - Updating stocks and sample sales and preparing for any trunk shows, designer’s days, etc… - This role involves working on Saturdays, Sundays and bank holidays - Supervise all product development trends and analyse requirements for all products and services for brides. - Design appropriate pricing for all products and services and review all marketing strategy to ensure compliance to all objectives. Job Types: Part-time, Full-time Part-time hours: 36/40 per week Pay: £10.00-£12.00 per hour Additional pay: Commission pay Performance bonus Schedule: 8 hour shift Experience: Bridal customer service: 1 year (preferred) Bridal consultancy: 1 year (required) Bridal Sales/ management: 3 years (required) Work Location: In person
Maltron International is a trusted name in the medical device industry, specialising in "innovative body composition and fluid assessment monitors and healthcare solutions". We pride ourselves on quality, compliance, and delivering exceptional service to our clients We’re looking for a meticulous Office Manager - Operations & Compliance to oversee daily logistics, regulatory documentation, and customer support. This role is critical in ensuring smooth functioning of the office, maintaining compliance with medical device standards and supporting our growing team. Your Key Responsibilities Daily Tasks Manage incoming calls and emails, providing prompt customer support. Generate proforma invoices for purchase orders and process customer payments. Prepare shipping documentation and coordinate dispatches. Receive and verify deliveries ensuring accurate stock room storage. Update relevant UK and EU records for EU shipments. Distribute customer satisfaction surveys with orders. Track invoices and monitor Field Safety Notices. Weekly Duties Credit control tasks Monitor and replenish component stock levels. Maintain staff records Monthly & Quarterly Tasks Compile and send monthly invoices to the finance team. Coordinate calibration of test equipment. Review regulatory updates and ensure documentation is current Submit quarterly purchase invoices to finance team. Analyse returned customer surveys and update the Management Review Document. Annual & Bi-Annual Responsibilities Complete Customer Register annual analysis and sales reporting. Assist with internal/external audits and renew WERCS/WEEE compliance. Conduct bi-annual market research Who We’re Looking For: Supervisory and office management experience Strong clerical and administrative Regulatory Knowledge: Ideally experience with Medical Device Regulations and EUDAMED and GS1 Organizational Skills: Ability to manage logistics, documentation, and compliance tracking. Detail-Oriented: Ensures accuracy in orders, shipments, and regulatory filings. Research Capability: Comfortable conducting literature reviews and competitor analysis. Tech-Savvy: Proficient in courier systems, inventory software, and compliance databases. Why Join Us Impactful Work: Support the life cycle of medical devices that improve patient care. Growth Opportunities: Expand your expertise in regulatory compliance and operations. Collaborative Culture: Work alongside engineers, finance, and customer service teams. Structured Environment: Clear processes with room for innovation.
Skilled work visa sponsor Managers and Directors in Retail and Wholesale Type of Employment: Full-time, Permanent Weekly Hours: 39 hours per week Salary: £38,900 per annum (This meets and exceeds the minimum salary threshold for SOC code 1150 and complies with Skilled Worker visa requirements.) Skills, Experience, and Qualifications Required: Essential Skills & Experience: • A minimum of 3 years of relevant experience in a retail or wholesale management role, preferably in artificial flowers, home décor, or a related sector. • Proven ability to manage supplier relationships and negotiate procurement contracts. • Strong understanding of inventory management systems and order fulfilment processes. • Knowledge of pricing strategy, forecasting, and market trend analysis. • Excellent leadership and team management skills. • Strong analytical, planning, and problem-solving abilities. • Proficiency in using office software (MS Excel, ERP systems, POS/stock control software). • Excellent communication and customer service skills.
Are you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you! Why You’ll Love This Job: ✅ Work with an amazing team that feels like family ✅ Earn fantastic bonuses when the team smashes targets ✅ Be part of a growing brand that’s making waves in food retail ✅ Hands-on leadership in a dynamic, fun, and fast-paced environment ✅ Enjoy flexibility with up to 45 hours per week What You’ll Be Doing: 🔥 Leading the team to deliver top-notch customer service and delicious Italian treats 🔥 Keeping operations running smoothly, from opening to closing 🔥 Making sure our focaccia is always fresh, tasty, and beautifully presented 🔥 Driving sales and helping the team hit exciting goals 🔥 Managing inventory & ordering, so we’re always stocked with the best ingredients 🔥 Training & inspiring your team to grow and develop their skills What We’re Looking For: ⭐ Someone with leadership skills and a passion for great food ⭐ Experience in food retail, hospitality, or restaurant management ⭐ A positive, can-do attitude and the ability to work in a fast-paced setting ⭐ Flexibility to work 45 hours a week, including weekends and evenings ⭐ A love for Italian cuisine and a drive to make every customer’s experience amazing What’s In It For You? 💰 Competitive salary + juicy team bonuses 🚀 Opportunities to grow with us as we expand 🎉 A fun, supportive, and high-energy team environment 🍕 The chance to work with mouth-watering, high-quality Italian ingredients If you’re ready to take the next step in your career and be part of something exciting, apply today! We can’t wait to meet you! 🙌💥
Are you a detail-oriented and proactive professional with a knack for sourcing and procurement? We are in search of a Procurement Officer to join our team and play a pivotal role in securing the resources needed to support our operations. Key Responsibilities: · keeps up with market trends and chooses products/services; · assesses budgetary limitations and customer requirements and decides on quantity, type, range and quality of goods or services to be bought; · assesses bids from suppliers, finds suppliers and negotiates prices; · helps negotiate contract with supplier and specifies details of goods or services required; · looks at ways to improve supply networks, presents new ideas to senior management team; · ensures that delivered items comply with order, monitors quality of incoming goods and returns unsatisfactory or faulty items, monitors performance and makes sure targets are met; · works closely with merchandisers who allocate stock and develop sales forecasts; · maintains records and prepares reports as necessary. Requirements · Degree in Business, Supply Chain Management, or a related field; · Minimum of 2-3 years of experience in procurement or supply chain management or a related field; · Strong negotiation and communication skills; · Proficient in procurement software and MS Office suite; · Knowledge of safety and compliance regulations; · Attention to detail and accuracy; · Ability to manage multiple priorities and work under tight deadlines; · Ability to work independently and as part of a team. This is a full-time position with competitive compensation and benefits. If you are a motivated and results-oriented individual with a passion for logistics and warehouse management, we encourage you to apply for this exciting opportunity. Closing date for all applications is 24/04/2025.
We are on the lookout for an enthusiastic barback to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. We need someone who is ORGANISED, WELL PRESENTED, PASSIONATE. Responsibilities. Routine maintenance of the bar area, including stock take, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service, polishing glasses, and restoring the bar. Working with the bar manager to keep out drinks offering fresh and competitive. Requirements. Previous experience in a similar environment. able to work by themselves We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Pay increase every year of service for up to five years. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
About the Role: We are seeking a passionate and skilled Sushi Chef to join our team at Radio Roof Top – a vibrant and stylish venue located in the heart of Covent Garden at ME London. In this role, you will be responsible for crafting high-quality, innovative sushi dishes and upholding the highest standards of food safety and presentation. Key Responsibilities: Prepare a variety of traditional and contemporary sushi dishes following our menu guidelines. Ensure strict adherence to food safety and hygiene standards. Collaborate effectively with the kitchen team to deliver timely and efficient service. Contribute ideas for menu development and creative dish presentations. Assist with daily kitchen tasks, including stock management and cleanliness. Key Requirements: Proven experience as a Sushi Chef, ideally in a fast-paced, high-end hospitality environment. knowledge of Japanese cuisine and sushi preparation techniques. Ability to work well under pressure while maintaining a keen eye for detail. Excellent teamwork and communication skills. Familiarity with relevant health and safety regulations in food preparation. What We Offer: A competitive hourly rate of around £15 per hour plus tronc, reflecting current market standards. The opportunity to work at a trendy rooftop venue in Covent Garden with breathtaking views. A dynamic, creative, and supportive work environment with potential for career growth. How to Apply: If you are passionate about sushi and want to join a forward-thinking culinary team, please submit your CV along with a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
Position: Shop Manager Location: 60 Springett Avenue Type: Full-time Key Responsibilities: - Oversee daily operations of the shop, ensuring smooth and efficient processes. - Manage staff schedules, training, and performance to maintain high customer service standards. - Monitor inventory levels, order stock, and maintain relationships with suppliers. - Ensure visual merchandising aligns with company standards and enhances customer experience. - Handle customer complaints, queries, and feedback professionally. - Track and analyze sales performance, identifying areas for improvement. - Implement promotional activities and marketing initiatives to boost sales. - Ensure the shop complies with health and safety regulations. - Manage cash handling, sales reconciliation, and financial reporting. Requirements: - Previous similar experience in retail management but not necessary OR willing to get 4 weeks of training for role - Strong leadership and organizational skills. - Excellent communication and interpersonal abilities. - Knowledge of inventory management and POS systems. - Ability to work under pressure and multitask. - Customer-focused with a problem-solving attitude. MUST REQUIREMENTS - Be able to load - unload stock and deliveries on weekend basis, take deliveries from warehouse - MUST HAVE FULL UK DRIVING LICENSE AND OWN CAR** - Be able to speak Hindi Language for day to day activities with directors of business
About AGORA. AGORA is a vibrant restaurant inspired by the energy of Athens’s markets and streets, and the flavours of Greece and wider levant. Located in the heart of London’s thriving Borough Market, it is the latest project by the dcco. collective [ manteca, SMOKESTAK ]. A site within the world-famous London Bridge location has been thoughtfully restored with repurposed, natural materials evocative of the raw, Greek landscapes it is inspired by. At its centre, a custom-built rotisserie where whole animals are spit roasted over open fires, whilst hand pulled flatbreads and seasonal vegetables baste beneath. In the coals, pots of hearty, humble dishes gently stew, whilst nearby at the stone slab bar, cocktails are served alongside premium roasted coffee and rustic baked goods. Our cooking focuses on minimising waste and maximising flavour by honouring the innovative, resourceful cooking techniques of the cultures behind it. Our hosting strives to match the hospitality of the warmth of these cultures, too. We are supplier led with evolving menus that showcase the best of the season. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development encouraging independent thinkers. About the role We are on the lookout for an enthusiastic barback to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the bar area, including stock take, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Glass polishing and restocking. Requirements Previous experience in a similar environment is desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.
We're looking for a number of junior managers to join us at Black Bear Burger. The open positions we currently have Westfield Shepherds Bush (Our new flagship opening in April!) - AGM - Assistant Manager - Bar Manager Exmouth Market - Assistant Manager Brixton - Assistant General Manager Having come 1st in the 2025 National Burger Awards 🏆 earlier this year (we actually came 3rd in 2024 too!) we've managed to really cement ourselves as a top burger spot nationally! We were TopJaw's personal top burger choice, and feature on loads of the top burger spot lists including TimeOut, Evening Standard, Esquire and many more. Our philosophy isn't a complicated one, it is 'Simple done well', and we try to apply that to everything we do. And at the core of things being done well though is our team of managers. About the Roles - AGM - Closely assisting your GM in all their responsibilities (shift/team management, stock, complaint handling, monitoring KPIs, health & safety, due diligence etc). When the GM is off or on holiday, you get the reigns of the restaurant, and you'll be working together with them to drive forward the business! - AM - shift/team management, due diligence and record keeping, complaint handling, able to manage opens and closes. - Bar Manager - Running the bar, rotas, stock management, ordering, bar maintenance and training. Pay + Contract 🤑 As we have a few positions open please get in touch with which position you're interested I can discuss the individual role. We pay monthly. About You ☺️ - Previous experience in the role you're applying for is essential. Whilst we do train up our team and have excellent career progression, with these roles we are looking for someone to have the relevant training and prior experience, and able to hit the ground running. - Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. - Great leadership skills. Your role is to inject your energy, integrity and positivity into the culture and atmosphere. - Taking the time to use your past experience to train and mentor your team. - Working closely with the GM on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
We are looking for an experienced FOH Manager to join our small but mighty team - proud to serve some of the best tacos and margaritas in London. We require the following: Experience working in a fast paced restaurant environment Dynamic and able to use initiative to make decisions Passionate and hardworking Ideally some kitchen experience in order to support during busier times Has strong leadership qualities and is able to work strongly and effectively within a team Driving Licence is essential. To support the distribution of food and drink stock between our restaurants and prep kitchen Experience running food delivery platforms Ensuring customers receive the warmest welcome possible For the right candidate, there is an opportunity to grow with our team and help shape our future at Taca Tacos.
We are currently looking for a Supervisor/assistant Manager role to fill. The right Candidate must have at least 1-2 years experience in a similar role. Blackbear Burger is an award winning Company and prides itself on its food and service. We are a young upcoming company with potential opportunities to grow with the Company. The right Candidate will be responsible for the following. . Open and Close procedures . Stock take for the bar . Being a mentor to the team . Maintaining high standards . Other duties my apply . Must be able to work Monday - Sunday and be flexible . Be able to travel to other sister sites £13.00 PH plus tronc .
Restaurant Floor Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualiCed staf members and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exempliCes all of the following: Objectives of this role Oversee restaurant operations and ensure a smooth Jow Maintain a positive restaurant culture Create work schedules that align with the restaurant’s needs Ensure proper compliance with restaurant hygiene regulations Train new employees to help them meet the restaurant’s expectations Interact with diners and build positive rapport with diferent types of people Responsibilities Manage and keep up smooth restaurant operations Supervise both kitchen staf and wait staf, providing necessary feedback Write daily budget reports on both revenue and costs Communicate with diners and mitigate potential conJicts Organize and take stock of restaurant supplies Maintain weekly and monthly payroll for staf Enforcing safety protocols Recruiting, training and supervising staf. Agreeing and managing budgets. Creating staNng rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Preparing and presenting staNng/sales reports. Keeping statistical and Cnancial records. Assessing and improving proCtability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Skills and quali9cations Proven work experience in a restaurant setting Demonstrated customer service skills Understanding of Cnancial management Strong knowledge of restaurant management software Ability to memorize and explain the restaurant’s menu Willingness to work Jexible hours Preferred quali9cations Clear verbal communication skills Organization skills Ability to stand and walk for long periods of time Clear attention to detail Problem-solving skills Knowledge of current food and beverage trends Minimum Quali9cations (Education, Experience, Skills) High school diploma, GED certiCcate, or demonstration of suNcient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certiCcation or college degree preferred. Previous restaurant experience required. Previous management experience required. Willingness to work mornings, evenings and weekends as required. Excellent guest service to treat patrons like family. Strong communication skills to train and motivate employees. Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary ofered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5- hour working week Bene9ts: Competitive salary Pension contributions Accommodation ofers Internal progression and career development opportunities Collaborative and inclusive work environment Sociable social working environment REPORTING The Restaurant Manager will report to the Director
Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.
Restaurant Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exemplifies all of the following: Objectives of this role • Oversee restaurant operations and ensure a smooth flow • Maintain a positive restaurant culture • Create work schedules that align with the restaurant’s needs • Ensure proper compliance with restaurant hygiene regulations • Train new employees to help them meet the restaurant’s expectations • Interact with diners and build positive rapport with different types of people Responsibilities • Manage and keep up smooth restaurant operations • Supervise both kitchen staff and wait staff, providing necessary feedback • Write daily budget reports on both revenue and costs • Communicate with diners and mitigate potential conflicts • Organize and take stock of restaurant supplies • Maintain weekly and monthly payroll for staff • Enforcing safety protocols • Recruiting, training and supervising staff. • Agreeing and managing budgets. • Creating staffing rotas. • Planning menus. • Ensuring compliance with licensing, hygiene and health and safety legislation. • Promoting and marketing the business. • Handling customer enquiries and complaints. • Taking reservations. • Greeting and advising customers. • Preparing and presenting staffing/sales reports. • Keeping statistical and financial records. • Assessing and improving profitability. • Liaising with customers, employees, suppliers, licensing authorities and sales representatives. • Making improvements to the running of the business and developing the restaurant. Skills and qualifications • Proven work experience in a restaurant setting • Demonstrated customer service skills • Understanding of financial management • Strong knowledge of restaurant management software • Ability to memorize and explain the restaurant’s menu • Willingness to work flexible hours Preferred qualifications • Clear verbal communication skills • Organization skills • Ability to stand and walk for long periods of time • Clear attention to detail • Problem-solving skills • Knowledge of current food and beverage trends Minimum Qualifications (Education, Experience, Skills) • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred. • Previous restaurant experience required. • Previous management experience required. • Willingness to work mornings, evenings and weekends as required. • Excellent guest service to treat patrons like family. • Strong communication skills to train and motivate employees. • Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary offered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5-hour working week Benefits: • Competitive salary • Pension contributions • Accommodation offer • Internal progression and career development opportunities • Collaborative and inclusive work environment • Sociable social working environment REPORTING • The Restaurant Manager will report to the Directors SOC writing Manage and keep up smooth restaurant operations;supervise both kitchen staff and wait staff, providing necessary feedback; Write daily budget reports on both revenue and costs; Communicate with diners and mitigate potential conflicts; Organize and take stock of restaurant supplies; Maintain weekly and monthly payroll for staff; Enforcing safety protocols; Recruiting,training and supervising staff; Agreeing and managing budgets; Creating staffing rotas; Planning menus;Ensuring compliance with licensing, hygiene and health and safety legislation; Promoting and marketing the business; Handling customer enquiries and complaints; Taking reservations; Greeting and advising customers;Keeping statistical and financial records; Assessing and improving profitability; Liaising with customers, employees, suppliers, licensing authorities and sales representatives; Making improvements to the running of the business and developing the restaurant.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
Office Manager/Receptionist – Private Family Office Located in the Mayfair area, our private family office provides an exceptional environment where professionalism and discretion are key. We are seeking an Office Manager/Receptionist to join our team on a 1-year contract to cover for maternity leave. As a key part of our operations, you will ensure the smooth running of our office while creating a positive experience for our team and visitors. This is a full-time, in-office position requiring your presence Monday to Friday, from 09:00 to 18:00, with flexibility to adjust hours as needed. Tasks and Responsibilities As the first point of contact for visitors, your responsibilities will be varied and essential to the daily functioning of the office. Key responsibilities include: Welcoming visitors into the office with professionalism and warmth. Handling incoming calls, emails, correspondence, and directing them appropriately and ensuring timely responses. Coordinating schedules, appointments, and meeting rooms, including preparing and setting up meeting spaces for visits and video conference calls. Managing the office space to ensure it remains tidy, organised, and presentable at all times. Overseeing and management of office supplies and inventory. Maintaining accurate records of office activities, supplier contracts, and administrative files. Overseeing office supplies inventory and placing orders as needed to maintain stock levels. Assisting in the organization and execution of office events, conferences, or special projects. Coordinating with building management for maintenance needs. Acting as a liaison between vendors, service providers, and the family office to ensure seamless operations. Required Skills and Knowledge To excel in this role, we expect a combination of organisational capabilities, clear communication, and a proactive approach to problem-solving. Familiarity with professional office environments is essential. The ideal candidate will possess: Proven experience in a similar Office Manager, Receptionist, or administrative role. Excellent interpersonal and communication skills, both written and verbal. Strong organizational skills with the ability to manage multiple priorities effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). A professional demeanour with a high level of discretion and confidentiality. Ability to work independently, take initiative, and adapt to changing priorities. Benefits We believe in creating a supportive and rewarding work environment that reflects the values of our family office. You can look forward to: A competitive salary aligned with market standards in London. A beautiful and convenient Mayfair office location with excellent transport links. Regular working hours (Monday to Friday, 09:00 to 18:00), with flexibility depending on business needs. A supportive and professional work culture that values mutual respect.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements** · Attention to detail · Excellent organisational skills · Reliability and discretion; you will often learn of confidential matters · Effective communication, negotiation and relationship-building skills · Problem solving skills · Initiative · Thorough and methodical approach to tasks · Leadership and the ability to ‘make things happen’ · Budgeting skills · Strong business development skills · Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp · Excellent telephone manners · Excellent computer skills and Social Media interactions/connections · Capability to complete paperwork appropriately, efficiently and effectively · Sound geographical knowledge of Northern Ireland in relation to business opportunities · Capability of working to Performance Indicators and Targets · Adaptability Benefits · paid leave 28 days · Option to inclusion into our company pension scheme - NEST · Hours of work are Monday – Friday · On call duties will be necessary · 30 minutes lunch break · Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.
We are seeking a dedicated and experienced Retail Supervisor to oversee our products department. The successful candidate will play a vital role in leading and supporting our sales team, ensuring that we meet productivity targets and provide exceptional customer service. This role involves coordinating with various teams to maintain optimal stock levels, identify new market opportunities, and build relationships with key clients. The role includes: - Directly supervises and coordinates the activities of sales and related workers - Establishes and monitors work schedules to meet sales and productivity targets - Liaises with managers and other departments to resolve operational problems - Address staff concerns and mediate issues between team members and customers. - Resolve any customer complaints or issues regarding product quality, delivery timelines, or pricing. - Oversee the stock levels of products, ensuring accurate records of all inventories. - Coordinate with teams to avoid overstocking or stockouts. - Identify potential new markets for grains products and develop relationships with key clients in those markets. - Participate in industry events, trade shows, and networking opportunities to expand business connections
Job Title: Operational Manager Location: Bridgwater Job Type: Full-time, Permanent Salary: £37,000.00 - £40,500.00 per year Additional Pay: Performance Bonus, Tips About Us Kaspa’s Dessert is a leading dessert restaurant dedicated to providing high-quality sweet treats and excellent customer service. We are seeking a dedicated and experienced Operational Manager to oversee our restaurant's daily operations and drive business success. Job Overview As the Operational Manager, you will be responsible for the overall management of the restaurant, ensuring smooth daily operations, staff efficiency, and exceptional customer service. Your role will involve overseeing financial performance, maintaining operational standards, and implementing strategies to enhance productivity and sales. Key Responsibilities ⦁ Oversee daily operations, ensuring all departments function efficiently. ⦁ Recruit, train, and manage staff, creating a positive and productive work environment. ⦁ Organise staff shifts and scheduling to optimise productivity. ⦁ Lead by example to provide outstanding customer service and ensure customer satisfaction. ⦁ Attend and actively contribute to weekly management meetings. ⦁ Work closely with food and drink suppliers to ensure stock availability and cost control. ⦁ Ensure strict adherence to food safety and sanitary regulations. ⦁ Maintain financial oversight, including revenue tracking, cost control, and budget management. ⦁ Monitor and audit inventory levels, ordering stock as necessary to meet demand. ⦁ Address and resolve operational challenges, ensuring high service standards. ⦁ Plan and develop new menu items in collaboration with management. ⦁ Implement effective sales and marketing strategies to increase revenue. ⦁ Handle cash management and ensure company policies regarding cash, equipment, and property are followed. ⦁ Oversee facility maintenance and report any issues promptly. ⦁ Maintain a safe and compliant working environment for all employees. Requirements Experience ⦁ Minimum 2 years of experience in restaurant management (preferred). ⦁ Minimum 2 years of experience in bar management (preferred). Skills & Qualifications ⦁ Strong leadership and management skills. ⦁ Excellent communication and customer service abilities. ⦁ Ability to multitask and handle a fast-paced restaurant environment. ⦁ Financial acumen, including budgeting and sales forecasting. ⦁ Knowledge of food safety and sanitation regulations. ⦁ Problem-solving and decision-making skills. ⦁ Certifications & Licences: ⦁ Driving Licence (preferred). Benefits ⦁ Performance-based bonus ⦁ Tips ⦁ Company events ⦁ Company pension ⦁ Discounted or free food ⦁ Employee discount ⦁ UK visa sponsorship (if required) Work Schedule ⦁ Monday to Friday ⦁ Weekend (If needed) ⦁ Overtime availability ⦁ Weekend availability required Location Requirement Candidates must be able to reliably commute or plan to relocate before starting work in Bridgwater. If you are a motivated and experienced restaurant manager looking to take on a dynamic leadership role, we would love to hear from you. Apply today and become part of the Kaspa’s Dessert team! Work Location: In-person
ABOUT US Ancient + Brave is a mission driven wellness brand, founded in 2018 by Kate Prince who saw a gap in the market for sustainable products which support women’s health and wellness. From the start Kate wanted the company to be unique, creating innovative formulas with targeted health benefits. The elements of daily ritual and ancestral health are integral to the brand. As a B-Corp, Ancient + Brave meets the highest standards of social and environmental Impact. In June 2024 we have been named 5th in The Sunday Times 100 fastest-growing private companies - our brand has developed an incredible following and following investment from Piper, is ready to scale in the UK and internationally. Want to be a part of a team that’s shaping the future of health and wellbeing? We'd love to have you! THE ROLE Working closely with the Warehouse Supervisor, this is an exciting new role for a Warehouse Operative to support the general operations of the warehouse, as we undergo warehouse expansion this year. With keen attention to detail, you will carry out the daily warehousing activities, organising and maintaining inventory and the storage area across our warehouse and overflow unit. You will be responsible for the movement of stock and ensuring accurate recording of goods in/out via an IMS (Inventory Management System). This role will report to the Unit Manager. Responsibilities include: - Efficiently organise and maintain inventory in the main warehouse. - Ensure shipment and inventory transaction accuracy. - Movement of stock between units. - Accurately record goods in and out of the main and overflow warehouse. - Process goods in and goods out - reporting and helping to resolve issues. - Support warehouse efficiencies. - Maintain regulatory compliance standards. ** WHO YOU ARE** To be successful in this role, you will need the following skills / knowledge / experience: - Proven work experience as a Warehouse Operative. - Hands-on commitment to getting the job done. - Excellent communication and interpersonal skills. - Strong organisational and time management skills. - Previous use of inventory management system. Further, to truly thrive at Ancient + Brave you will need to embody the spirit of our brand and align with our company culture. You are: - Highly self-motivated with an ability to take initiative and run with it. - Solution focused with a positive ‘can-do’ attitude and a strong work ethic. - A collaborative team player who also excels in independent settings - Exceptional communicator, able to convey information clearly and concisely - Able and willing to work in fast paced scale-up environments that are often full of ambiguity - an ability to effectively prioritise will be key. - Passionate about doing greater good and the future we’re building - we expect our team to be supporting our B-Corp and ESG goals while being proactive and mindful in suggesting ideas for the business to improve its practices.