Packaging ladies clothing items and fulfilling orders in an open, clean and friendly atmosphere. Full time and part time roles available. Potential to work in retail stores as well for more hours. Responsibilities: - Picking and packing clothes to be sent to customers - Fulfilling orders, applying postage labels - Folding clothes and organising inventory. - Keeping the warehouse and stock room clean and tidy. - General stock control and quality checks. What we look for: - Hard working, friendly and positive attitude. - Good organisation skills. - Respectful and willing to learn. - Able to travel to Bounds Green, London, N11
U K Amenity are looking for a part-time Warehouse Assistant. Located near Huntingdon. Preferably with IT/Accounting experience the job will include packing and posting daily orders, stock control, invoicing etc. There is a small amount of heavy lifting. Would suit someone semi retired still looking for a few hours a day. Salary negotiable depending on experience.
Start date: ASAP Hours: 35 - 40 hours per Will vary week on week but generally Wednesday - Sunday between the hours of 10am - 10pm. Pay: £17 per hour Probation period: 3 months Children: two girls (2 and 4) Responsibilities include but not limited to: Nanny work - Approx 16h per week plus ad hoc babysitting: Regular childcare spread through the week including weekends In addition, ad hoc babysitting, usually at least one night a week Ad hoc cover of the other nanny when she's on annual leave. Housekeeping - Approx 15h per week About 3h a day cleaning to ensure house is reset daily, beds made, dishwashers emptied etc Washing all families clothes Helping to pack and unpack when family travel Liasing with the nanny / PA when supplies are needed or to ensure the larder and fridge have the right things in Dog walking - Approx 3h per week: 1h every other day / 30 mins a day on weekdays to walk the dog (a jack russel x chihuahua)
Company Mindset: At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth. As a Juicer at Joe & The Juice, you will play a crucial role in delivering great guest satisfaction, maintaining product quality, and ensuring a clean and inviting environment. You are not just an employee but an essential part of our mission to build a healthier world. We strive to create an inclusive work environment where everyone feels valued and respected. We expect our Juicers to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return. Key Responsibilities: • Deliver exceptional guest experiences with enthusiasm and attentiveness. • Ensure product quality by following the product manual for consistency and excellence. • Maintain hygiene standards by adhering to company cleanliness policies and guidelines. Key Expectations: • Foster a positive work environment with a "Happy to be here" attitude. • Demonstrate dedication and a high work ethic to uphold Joe & The Juice’s standards. • Embrace a humble and honest approach to build trust and collaboration within the team. • Adhere to punctual attendance, dress code, and high personal hygiene standards. • Possess knowledge of and follow all company policies and procedures. Why Work with Us: • Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. • Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. • Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Ready to embark on this exciting journey? Apply today and become a part of Joe & The Juice! #JTJMGT
As a Team Member at the Island Queen, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all worthwhile. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Hastee Pay – no more waiting for payday, you can access your earned pay when you need it. • Never a dull moment - fun, laughs and lifelong friends! • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A TEAM MEMBER YOUR ROLE IS VARIED, YOU’LL… • Greet, serve and look after our guests so they go home happy • Maintain the highest standards of cleanliness and safety • Support the kitchen preparing, cooking and presenting food • Work with our team to create a friendly atmosphere our guests will love • Know the menu inside out, making recommendations to guests and mastering dishes in the kitchen WHAT DO I NEED? It takes a mixture of ingredients to make the perfect dish, and our teams are no different. You’ll... • Have a passion for hospitality (if you know, you know!) • Have a great eye for detail • Be super organised • Be a team player
The Ivy & The Ivy Club is looking for bartender! An Ivy Bartender has the flair and allure to provide a first-class Ivy guest experience. Our cocktail menu is a twist on the classics therefore classic cocktail knowledge is essential for the bartender role. With over 100 wines, a basic understanding of wine is required however, we offer ongoing beverage training allowing you to increase your product knowledge. As well as this you have the support of your Head Bartender and Bar Manager, who will be there to care for your welfare and development. We are proud of our teams, packed with diversity in cultures, experience, strengths and backgrounds. If you love people, love the hospitality industry and want to push yourself, join The Ivy today and we will open many doors for your career. Our Bartenders will enjoy these benefits: • Generous discount off your entire bill (including drinks), when dining at any Ivy Collection Restaurant • Unrivalled opportunities for progression across the UK and Ireland. The majority of our Bar teams have been internally progressed and developed to senior positions • Recommend a friend scheme with great bonuses per individual referral • 28 days holiday, increasing with length of service • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more. • A place at The Ivy Academy. Giving you a full company induction and training for your first days with us, ensuring you have the correct basic skills for the role. • Reward programmes, long service awards and staff recognition and incentives
Eatvita is a fast-growing, London-based company who specialises in Italian Fruit&Vegetables and Deli produce. We are looking for a Market trader to join our team. The ideal candidate will be hard-working, passionate, flexible and ambitious. We can ask you to drive our small van from the warehouse to the market location. Key Responsibilities: - Drive the van from our warehuouse to the market stall - Setting up and packing down the market stall - Providing excellent customer service with a smile - Handling cash and card transactions - Keeping the stall clean and organized Previous customer service experience and UK driving licence is a plus. Days required: Friday, Saturday and Sunday from 8am to 6pm Job Type: Part-time Pay: £12/hour starting salary with growth opportunities. Location: Clapham (SW11), but location may vary based on business needs We are looking for staff who can commit to the position for at least 6 months plus. This role is available immediately.
Driver - Production Site (SW8) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Driver to join the brigade at our state of the art, exceptionally equipped production kitchen located near Battersea. DRIVER'S LICENSE IS NEEDED The benefits our Driver receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Chiropodist and Masseuse - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace Nursery Scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training for - Sponsored social events - Recommend a friend bonus of £750 - Online retail discounts - Freshly prepared meals on duty The responsibilities of the Driver are: - Assist the Pastry team and the Pastry Administrator with coordinating deliveries to multiple outlets. - To cover the Pastry Driver duties when needed. - Prepare and pack the deliveries ready for the main driver to pick up - Receiving goods and ensuring quality and food safety meets requirements. The Experience & Qualifications required of our Driver are: - Experience working in a hospitality environment. - Experience in a similar role. - Multi – outlet experience advantageous Working hours: - 5 days per week between Monday – Sunday - 5am to 2/3pm If you feel that you have the experience and skills to join us as a Driver at 5 Hertford Street, then apply by forwarding your up to date CV together with a covering letter.
We are seeking a skilled counter assistant for a high end Clothing cleaning Specialists to join our team immediately. The ideal candidate should highly proficient in English. The role involves customer management , folding , packing and handling till process as needed. Full training will be provided.
Looking for a Part time worker to pack customer orders. Must be able to start immediately Male or Female welcome Part time hours 8-4pm (Wednesday to Friday) £11.60 per hour Located London NW2 Cricklewood Requirements Punctual and able to make all days required Fast packer Able to pick own stock with high accuracy Please also let us know why we should pick you?
Here at Black Bear Burger we have a reputation of having the best burgers in London. Check out our reviews to see for yourself! We keep our menu small so we can focus on quality. Forget the gimmicks, Simple done well is our ethos; we make everything in-house and have a short menu that is packed full of flavour - we're much more than your typical burger joint! We are looking for an outgoing person to join our team at our restaurant based in Brixton. The Roles and Responsibilities are as you'd expect for a kitchen porter, washing dishes, cleaning equipment, emptying bins, sweeping and mopping floors, a little bit of basic food prep and helping to bag up deliveries. We're a growing company with 7 locations across London. You'll be joining an exciting company at a great time for career growth and development into the future. If you have a great eye for detail, can handle a busy service and want to work in a great team then this is the job for you and we'd love to hear from you!
Location: Witton, Birmingham Shift Options: Day Shift: 9:00 AM - 6:00 PM Night Shift: 9:00 PM - 6:00 AM Hourly Pay: £11.15 - £14.78 (depending on experience and shift preference) About the Company: We are partnering with a top-tier company in the telecommunications sector, serving both retail and wholesale markets. We are looking for enthusiastic individuals to join our warehouse team. As a Warehouse Operative, you will contribute to the efficient and timely packing and handling of key products in this dynamic industry. This is a fantastic opportunity to join a growing team with a competitive salary and flexible working hours. Role Overview: As a Warehouse Operative, you will be responsible for ensuring that orders are packed accurately, inventory is managed properly, and products are stored securely. Your role will be crucial to the overall flow of operations, ensuring that customers receive their products in perfect condition and on time. Key Duties: Order Fulfillment: Pack products with precision according to customer orders, ensuring the right items are selected from the conveyor belt. Quality Assurance: Double-check that all items are correctly packaged, labeled, and meet the required standards. Stock Management: Safely organise packed goods and ensure all stock is properly stored and accessible. Inventory Assistance: Help with periodic stock checks and ensure that inventory records are accurate. Safety Compliance: Follow all workplace health and safety regulations to maintain a secure and clean working environment. Skills & Experience Required: Attention to Detail: Ensure the correct packaging and accuracy when packing items for delivery. Physical Endurance: Ability to handle physical tasks, including lifting and moving packages. Team Collaboration: Comfortable working as part of a team in a fast-moving environment. Basic Technology Skills: Ability to work with warehouse management systems (training provided). Previous Experience (Preferred): Experience in a warehouse or packing role is beneficial but not required. Full training will be provided. Why You Should Apply: Attractive Pay: Earn between £11.15 to £14.78 per hour based on your experience and chosen shift. Flexible Hours: Choose between day and night shifts to match your schedule. Supportive Team: Work in a friendly, collaborative environment where safety and performance are top priorities. Interested? If you are looking to join a reputable company in the telecommunications industry, apply now! Submit your CV and take the first step toward an exciting new career. We welcome applications from people of all backgrounds and experiences. Note: This is a full-time position with the possibility of overtime. We are an equal opportunity employer.
As a part time Chef at the Island Queen , you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you? Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A CHEF YOU’LL… Prepare everything that is needed before service. Cook food to be proud of and know the menu inside out. Maintain the highest standards of cleanliness and safety.
Location: Stratford Shift Options: Day Shift: 9:00 AM - 6:00 PM Night Shift: 9:00 PM - 6:00 AM Salary: £12.31/hour - £16.66/hour (based on experience and shift preference) Company Overview: We are currently recruiting on behalf of a leading client in the telecommunications retail and wholesale sector. As a Warehouse Operative, you will play a key role in ensuring the smooth and efficient packing and handling of products essential to the telecommunications industry. This is an exciting opportunity to join a growing team with competitive pay and flexible shift options. Key Responsibilities: Order Packing: Accurately pack items from a conveyor belt according to specific customer orders. Quality Control: Ensure all packages meet the required specifications, including correct items, proper packaging, and labelling. Safe Storage: Organise and store packed items in the warehouse to maintain a clean and efficient workspace, ensuring products are safely stored for distribution. Inventory Management: Assist with stock counts and inventory checks to ensure all products are accounted for. Health & Safety: Adhere to company health and safety procedures and protocols at all times to maintain a safe working environment. Skills & Qualifications: Attention to Detail: Ability to pack items with precision and ensure packaging meets customer requirements. Physical Stamina: Capable of lifting and moving packages and goods throughout the shift. Teamwork: Ability to work effectively as part of a team in a fast-paced warehouse environment. Basic IT Skills: Ability to use warehouse management systems (training will be provided). Experience (Preferred): Previous warehouse, packing, or distribution experience is an advantage but not essential. Full training will be provided. Why Join Us: Competitive Pay: £12.31/hour to £16.66/hour depending on experience and shift choice. Flexible Shifts: Choose between day and night shifts to fit your lifestyle. Growth Opportunities: Join a well-established company with the chance to develop your skills and progress within the business. Supportive Environment: Work in a friendly, fast-paced team that values safety and performance. How to Apply: If you're looking for a dynamic, challenging role in a leading industry and meet the qualifications, we would love to hear from you! Click "Apply Now" and submit your CV to begin the application process. Note: This is a full-time role with the possibility of overtime. We are an equal opportunities employer and encourage applications from candidates of all backgrounds.
As Kitchen Lead at the Island Queen , you will have passion for driving your Chefs and Kitchen Team to success. With a team to be proud of, you’ll serve food that keeps our guests wanting more. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS KITCHEN LEAD YOU’LL… Have confidence in managing a kitchen team. Train and inspire your team to deliver food to be proud of. Be driven to smash your targets with your team. Manage food ordering, food preparation and stock control. Maintain health and hygiene regulations. Work within a branded menu.
We’re CAOTIC JEWELRY. A jewelry brand based in East London founded in 2019. We are experts ear stackers and more. We offer high quality jewellery pieces for everyone, using the best quality materials at a highly competitive price point for the market we operate in. Our jewellery is available worldwide online and in our pop-up locations. We are looking for a reliable, hard-working individual to run one of our stall for a few weekends a month (see shifts timetable below). • The job consists of - Setting up & close our market stall. Displaying the jewellery items following company standards. Taking card payments via Sumup. Wear CAOTIC's jewellery during your work hours. Advise and assist the customers (customer interaction and communication are crucial and key as it is what makes the job fun). Clear away and pack up at the end of the day (only Sundays) before returning the stall to storage. • You’ll have an engaging personality, be organised, with a positive sales attitude and want to help our regular and non-regular customers at all the time, a confident communicator who enjoys talking to customers. You'll need to be - Comfortable lifting, carrying and bending in order to setup the stall. YOU MUST be reliable and good with timekeeping (this is 100% crucial). • In addition, a total of 18h training will be given prior the expected introduction date. - Saturday: 9.00am - 6pm - Sunday: 9.00am - 6pm About our Market Stall location, this vacancy would take place at our Backyard Market stall - which is a great place to work. Vibrant. Buzzy. Fun. Easily accessible from Liverpool St. Station (which is on the Central, Elisabeth, Metropolitan, Hammersmith and City and Circle line, plus the Overground and some National railway services) it’s also really close to Aldgate, Whitechapel and Bethnal Green area. So if you have what we are looking for, have a 24-hour smile, and are up for the challenge, then Apply NOW. What have you got to lose? Job Types: Part-time (also future full-time position if wanted) Part-time hours: 18/20 per weekend • Base Salary: £11.5 per hour + Bonus • Benefits: - 25% Discount on jewellery • Schedule: - 9/10 hour shift - Day shift - Weekend availability • Supplemental Bonus performance: When overcoming £500 in sales, 2.5% of the total will be given in addition - Would you describe yourself as reliable and punctual? - Please advise of any previous experience that's relevant to this job - Do you enjoy chatting with customers? Work Location: In person Expected start date: 02/11/2024
Job Opportunity: Blockman/Fishmonger at Al Aqsa Fish Market Ltd About Us: Al Aqsa Fish Market Ltd, established in May 2023, is a fast-growing retail business dedicated to offering high-quality, sustainably sourced fish and seafood to local residents in London and surrounding areas. Our commitment to premium products and excellent customer service has made us a trusted choice for fresh seafood in the community. The Role: We are looking for a skilled or trainable Blockman/Fishmonger to join our expanding team. In this role, you will be responsible for filleting and preparing fish to meet the specific needs of our customers, as well as picking and packing orders in a chilled environment. Key Responsibilities: Receive training in hand filleting of both flat and round fish. Develop and improve knife skills. Be a reliable and trustworthy team member. Demonstrate motivation, flexibility, and a strong work ethic. Adhere to company policies and procedures. Consistently maintain high standards of attendance, punctuality, food safety, and health & safety. Promote a culture of high hygiene standards among all team members. Ideal Candidate: Committed, reliable, and a team player. Suitable for individuals with a fishmonger background looking to advance in a more specialized retail environment, though we welcome those without experience as full training will be provided. An excellent opportunity for career growth within a forward-thinking retail business. Join Al Aqsa Fish Market Ltd, and be part of a team that prides itself on delivering the freshest products and top-notch service to the local community.
To greet and take customer orders Pack the food when its ready Operating the till Cleaning and washing up during and end of the day Support Kitchen staff in food preparation Skills Proficiency in basic maths for order processing Strong time management skills to handle multiple tasks Preferably has experience in fast food industry
Job Title: Natural Born Salesperson - High-Quality Organic Food Products Location: London, UK About Us: We are a dynamic company specializing in high-quality, organic food products that are unique in the UK and packed with exceptional nutritional value. Our mission is to bring these outstanding products to the right customers and build lasting relationships in the market. Who We’re Looking For: We’re looking for a natural-born salesperson—someone who thrives on the adrenaline of commercial success. If you have the drive, energy, and passion to excel in sales, this is the role for you. Key Responsibilities: Actively visit and engage with customers identified for specific sales channels. Present and promote our exclusive catalog of premium food products with confidence and enthusiasm. Build and maintain strong relationships with clients, driving repeat business and new opportunities. Stay motivated and focused on achieving and exceeding sales targets. Able to organise his own working day around London It's not a job into our shop It's not an on line job What We Offer: A comprehensive training program and all the tools you need to excel in your role. A unique catalog of high-quality, organic food products to represent. Expense coverage and an attractive commission-based compensation structure. What You Bring: A strong passion for sales and an innate ability to connect with people. Self-motivation, ambition, and a results-driven mindset. Excellent communication and presentation skills. Previous sales experience is a plus, but enthusiasm and determination are key. Why Join Us? This is your opportunity to represent exceptional products in a growing market, with the support of a passionate and experienced team. If you’re ready to turn your sales talent into success, we’d love to hear from you! How to Apply: Apply Now to submit your CV and a brief cover letter explaining why you’re the perfect fit for this role. Let’s make great things happen together!
Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS *Experience in laundry is preferred, but by no means essential. We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team *What we look for: * - Driven, committed and target-orientated individuals - Good organisational skills - Team Players -Thorough desire for quality and detail *Job Roles: * Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations
Ehla is looking for the next bright, enthusiastic Team Member to join our friendly and hardworking Street Food team. A customer facing role, located in various sites across South East and East London. Requirements: - Excellent customer service skills - Good English language skills - Ability to work as part of a team - Food service and handling skills - Good time keeping skills - An interest in food - Keen eye for detail and cleanliness The role requires you to arrive on time at one of our busy market locations and to help 1 or multiple colleagues to set up the outdoor location ready for service. Service is fast paced and above all tackled always with a smile, with a huge focus on our lovely customers. During service you will be required to prepare wraps and salad bowls, take payments and to generally run the FOH while a colleague runs the BOH. Great team work between FOH and BOH is key in order for service to run smoothly. Throughout the day you must make sure to keep the entire service area clean and tidy, stopping service quickly for a minute or 2 to clean is absolutely acceptable. Cleanliness is of top priority when serving food! After service you will help your colleague to clean and pack down for the day. Cleaning all equipment and surfaces before helping your colleague load all the equipment away. Bonus': - One free meal on every shift - Free transport to locations from our Woolwich unit - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.
Full-Time Delivery Driver Wanted for a Food Factory in Southeast London Job Requirements: - Basic English communication skills. Job Responsibilities: - Preparing orders (Packing goods) and delivering them to supermarkets and restaurants. Working Hours: - 5 days a week. - 28 days of annual leave (including bank holidays). Salary: - To be discussed during the interview.
You are required to take order over the counter and phone, pass orders onto the kitchen, and then serve/pack/wrap to the customer. this is a fish and chip shop, a fast food takeaway shop. we are a friendly team, with great customers. Nothing stressfull or hard, just need concentration and hard work. NO PHOTO NO ANSWER.
Accept online order packing food for customers receive phone call order collection cleaning working surface