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We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. The successful candidate will be responsible for ensuring efficient warehouse performance, maintaining compliance standards, implementing operational improvements, and leading a team to achieve high levels of productivity, accuracy, and customer service. \n T... \n \n \n ZIPC1_UKTJ

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. \n We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. \n This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. \n You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. \n \n Key Responsibilities: \n \n\n • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels.\n, • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.).\n, • Lead demand planning processes to support sales, marketing, and product launch forecasts.\n, • Monitor product flow from suppliers to warehouses and onward to customers and retail partners.\n, • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns.\n, • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels.\n, • Optimize inventory to balance service levels and working capital.\n, • Analyse sales trends to anticipate supply risks and adjust plans proactively.\n, • Manage lifecycle inventory, including launches, promotions, and discontinuations.\n, • Liaise with procurement teams to communicate production forecasts and packaging requirements.\n, • Track purchase orders and ensure supplier performance meets timelines and quality expectations.\n, • Support cost optimization through better planning and supplier collaboration.\n, • Ensure on-time, compliant delivery to major retail partners.\n, • Collaborate with 3PL and logistics teams to resolve fulfilment issues.\n, • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions.\n, • Work with Sales Operations and Customer Service to address delivery-related issues.\n, • Maintain accurate inventory and product data\n, • Prepare reports on supply, demand, and inventory performance for leadership.\n, • Identify process improvement opportunities to enhance efficiency and reduce costs.\n, • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities.\n, • Provide operational insights for financial forecasting, promotions, and planning.\n\n \n Requirements: \n\n • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care.\n, • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora)\n, • Experience managing multi-channel supply operations (e-commerce + retail).\n, • Strong understanding of inventory management, logistics, and supply/demand planning.\n, • Familiarity with ERP and inventory management systems.\n, • Analytical and data-driven decision-making.\n, • Excellent stakeholder management and communication skills.\n, • Highly organized, detail-oriented, and adaptable in a fast-paced environment.\n, • Process improvement mindset.\n, • Passion for skincare, beauty, and operational excellence.\n\n

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Senior Solutions Engineering Manager – EMEIA is responsible for leading the engineering and technical solutions function in support of new business development, strategic customer opportunities, and operational excellence across the EMEIA region. \n \n The role is responsible for developing innovative, cost-effective, and scalable warehouse and supply chain solutions that support business growth, improve operational performance, and enhance customer value. Working closely with Commercial, Operations, Business Development, Finance, Procurement, and customers, the Senior Solutions Engineering Manager will lead the design, implementation, and continuous improvement of Contract Logistics solutions across multiple countries. \n \n APPLICANTS MUST HAVE PERMISSION TO RESIDE AND WORK GERMANY \n \n ESSENTIAL JOB FUNCTIONS \n Solutions Design & Business Development \n\n • Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.\n, • Analyse customer operational data to develop innovative and commercially competitive logistics solutions.\n, • Design warehouse layouts, operational workflows, and material handling solutions.\n, • Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.\n, • Develop resource models and operational costing to support pricing submissions.\n, • Prepare technical content for customer proposals, presentations, and solution documentation.\n, • Support commercial teams during customer presentations, workshops, and solution reviews.\n, • Ensure all proposed solutions align with customer requirements and Crane operational standards.\n\n \n Request for Proposal (RFP) Support \n\n • Analyse customer operational data to support solution development.\n, • Deliver engineered labour and resource requirements to support pricing models.\n, • Produce technical solution documentation for inclusion in written client proposals.\n, • Develop conceptual warehouse layouts using AutoCAD.\n, • Create material flow diagrams, inventory profiling, and order analytics.\n, • Prepare budgetary estimates for warehouse equipment and automation solutions.\n, • Support tender responses from initial qualification through contract award.\n\n \n Operational Engineering & Continuous Improvement \n\n • Evaluate operational performance across existing Contract Logistics sites.\n, • Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.\n, • Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.\n, • Implement continuous improvement initiatives using Lean methodologies and operational best practice.\n, • Support network optimisation projects across EMEIA.\n, • Develop standard engineering methodologies and best practices.\n\n \n Automation & Technology \n\n • Evaluate automation opportunities within existing and new operations.\n, • Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.\n, • Recommend appropriate warehouse technologies including:\n, • Conveyor systems\n, • Sortation systems\n, • Automated Storage & Retrieval Systems (AS/RS)\n, • Automated Guided Vehicles (AGVs)\n, • Autonomous Mobile Robots (AMRs)\n, • Robotic Picking Solutions\n, • Warehouse Management Systems (WMS)\n, • Support procurement and vendor selection processes.\n, • Manage implementation of approved automation projects.\n\n \n Project Management \n\n • Lead engineering workstreams for new customer implementations.\n, • Develop implementation plans, timelines, and project deliverables.\n, • Coordinate cross-functional project teams across multiple countries.\n, • Monitor project progress, risks, budgets, and deliverables.\n, • Ensure engineering projects are delivered on time and within budget.\n\n \n Leadership \n\n • Lead and develop the regional Solutions Engineering team.\n, • Allocate engineering resources across regional projects.\n, • Coach and mentor engineering professionals.\n, • Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.\n, • Drive a culture of innovation, continuous improvement, and customer focus.\n\n \n KEY RESPONSIBILITIES \n\n • Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.\n, • Develop innovative warehouse and automation solutions.\n, • Support regional business development and customer retention.\n, • Deliver technically robust and commercially competitive engineering solutions.\n, • Improve operational efficiency through engineering excellence.\n, • Lead regional engineering projects and implementations.\n, • Develop engineering standards across the region.\n, • Build strong relationships with customers, suppliers, and internal stakeholders.\n, • Support operational excellence initiatives across Contract Logistics.\n\n \n KNOWLEDGE, SKILLS & EXPERIENCE \n Essential \n\n • Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.\n, • Master's Degree desirable.\n, • Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.\n, • Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.\n, • Demonstrated experience designing warehouse layouts and operational workflows.\n, • Strong experience developing engineered labour standards and labour models.\n, • Extensive experience using AutoCAD.\n, • Experience with Warehouse Management Systems (WMS).\n, • Strong understanding of warehouse automation technologies.\n, • Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.\n, • Strong analytical and problem-solving skills.\n, • Excellent presentation and customer-facing communication skills.\n, • Advanced Microsoft Excel, PowerPoint, Power BI, Visio, SQL, SmartSheet and Access skills.\n, • Proven project management experience across complex regional projects.\n, • Strong commercial awareness and financial acumen.\n, • Ability to work across multiple countries and cultures.\n\n \n Desirable \n\n • Lean Six Sigma Green Belt or Black Belt.\n, • Prince2, PMP or equivalent Project Management qualification.\n, • Experience implementing warehouse automation projects internationally.\n, • Experience with simulation and warehouse modelling software.\n, • Experience supporting multinational logistics operations.\n, • Knowledge of regional logistics regulations and compliance requirements.\n\n \n CORE COMPETENCIES \n\n • Leadership\n, • Customer Focus\n, • Strategic Thinking\n, • Commercial Awareness\n, • Engineering Excellence\n, • Innovation\n, • Analytical Thinking\n, • Project Management\n, • Problem Solving\n, • Collaboration\n, • Communication\n, • Continuous Improvement\n, • Decision Making\n, • Planning & Organisation\n, • Stakeholder Management\n\n \n KEY PERFORMANCE INDICATORS (KPIs) \n\n • Win rate of engineering-supported proposals.\n, • Accuracy of engineering cost models.\n, • Timely delivery of engineering support for customer opportunities.\n, • Project implementation performance (cost, quality, schedule).\n, • Customer satisfaction during solution design and implementation.\n, • Productivity improvements delivered across Contract Logistics operations.\n, • ROI achieved on automation investments.\n, • Continuous improvement initiatives implemented.\n, • Engineering team development and capability growth.\n\n \n DECISION MAKING \n The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership. \n \n CONFIDENTIALITY \n This role has access to commercially sensitive customer information, pricing models, engineering designs, business development strategies, and operational data. The post holder must maintain the highest levels of confidentiality and comply with all company policies relating to data protection, information security, and confidentiality. \n \n EQUAL OPPORTUNITY EMPLOYER \n Crane Worldwide Logistics is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect. \n \n Employment decisions are made without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, marital or civil partnership status, pregnancy or maternity, veteran status, genetic information, or any other characteristic protected by applicable local law. \n \n We are committed to providing equal opportunities in recruitment, training, career development, promotion, compensation, and all other aspects of employment. We value diversity and believe that an inclusive workforce strengthens our organisation, enhances innovation, and better serves our customers across the EMEIA region. \n \n Recruitment Agency Policy \n \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy.

A fast-growing, international technology business operating within the consumer electronics sector is looking for an Amazon PPC Manager to join its E-Commerce team.This is a permanent, full-time, office-based position located at the company's Head Office near Wembley in North West London.The role is ideally suited to a commercially minded PPC professional with at least three years' experience managing Amazon PPC and paid search campaigns from a brand-side or trading environment, where you have been responsible for driving sales of your own products rather than working within an agency.Working closely with the Head of E-Commerce and wider E-Commerce team, you will take ownership of the company's global Amazon Advertising strategy across the UK, Europe and the USA. The primary focus will be driving product visibility, supporting new product launches and delivering profitable sales growth across Amazon, while maintaining a strong focus on ROAS, ACOS and overall campaign performance. This is a standalone specialist role offering a high level of autonomy, where you will have the opportunity to shape PPC strategy, identify new growth opportunities and make a measurable commercial impact within a growing international business.Key responsibilities as the Amazon PPC Manager will include planning, managing and optimising Amazon PPC campaigns, monitoring campaign performance and budgets, analysing results to identify opportunities for growth, supporting new product launches, working alongside external advertising partners, and producing regular performance reports for stakeholders across the business. You will also collaborate with internal teams to ensure advertising activity supports wider commercial objectives and continues to deliver strong returns.The successful candidate will have at least three years' experience managing Amazon PPC and paid search campaigns within a brand-side trading environment, with a proven track record of delivering commercially successful campaigns. Strong knowledge of Amazon Advertising and marketplace marketing is essential, alongside excellent analytical skills and a commercial mindset. Experience with Amazon DSP, Amazon Marketing Cloud (AMC), paid social or other marketplace advertising would be advantageous, as would previous experience within the technology or consumer electronics sector.This is an excellent opportunity for an experienced Amazon PPC professional who enjoys taking ownership, working autonomously and influencing commercial performance within a fast-paced international business during an exciting period of growth.The salary on offer is up to £60,000 per annum, dependent on experience.This role may also be suitable for candidates with experience as an Amazon Advertising Manager, Amazon PPC Manager, Retail Media Manager, Performance Marketing Manager, Senior PPC Manager, PPC Manager, PPC Specialist, Paid Search Manager, Marketplace Marketing Manager, Digital Performance Marketing Manager or similar.TPBN1_UKTJ

Who are we? Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores. No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier. The Role This is a pivotal, execution focused role within our digital product team, reporting to the Head of Digital Product. You will bridge the gap between agreed product priorities and shipped digital product, owning the end-to-end delivery lifecycle for new site features, technical projects, and operational integrations. Instead of high-level strategy, your focus will be on the ‘how’: gathering detailed requirements, writing bulletproof user stories, managing project timelines, and leading the QA and User Acceptance Testing (UAT) processes. You will also serve as the primary technical point of contact for day-to-day site health and incident management. You are accountable for turning agreed priorities into working, tested and released digital products on time and to high quality. Main Duties & Responsibilities • Requirements & Business Analysis: Partner with Ecommerce Trading, Retail, and Marketing teams to agreed product requirements into highly detailed technical specifications, functional requirements, and developer-ready Jira user stories., • Delivery: Lead execution of agreed projects for example launching new carrier/locker delivery methods and site performance/speed optimisation programmes against timelines and scope agreed with the Head of Digital Product., • End-to-End QA Testing: Own the testing lifecycle for digital projects. This includes writing test scripts, executing manual regression testing, conducting cross-device/mobile responsiveness checks, and verifying that back-end data (orders, payment gateways, inventory) flows accurately., • UAT & Stakeholder Sign-off: Structure and lead User Acceptance Testing sessions with business stakeholders, ensuring that deliverables meet the original business requirements and are defect-free before deployment., • Incident Management & Triage: Act as the central triage point for critical site bugs. Investigate issues to isolate whether they are user error, edge cases, or core system failures, and raise precise tickets for developers with clear ‘steps to reproduce’ and data logs., • Release & Timeline Management: Co-ordinate release schedules with external development partners and eCommerce platform providers, communicating regular, clear project status updates to the wider business. What are we looking for from you? • 3+ Years of Experience: Proven track record as a Digital Project Manager, Business Analyst, or Delivery-focused Product Manager, specifically within a fast-paced retail or e-commerce environment., • Strong BA & Agile Skills: Expert-level capability in gathering technical requirements, drafting functional specs, and managing backlogs within Jira or Confluence., • Hands-on QA/Testing Experience: Comfortable writing test cases and getting stuck into manual system, regression, and data-flow testing., • Technical Literacy: Strong understanding of e-commerce architecture, back-end logic, and platforms (e.g., Salesforce Commerce Cloud)., • Meticulous Attention to Detail: A perfectionist approach to verifying both front-end execution and back-end logic., • Commercial Judgment & Prioritisation: Ability to ruthlessly prioritise delivery tasks balancing planned project milestones against immediate, critical site bugs within priorities set by the Head of Digital Product., • Communication & Resilience: Ability to translate complex technical blockers into plain English for non-technical stakeholders, managing expectations under pressure in a fast-paced environment., • Execution Mindset: A proactive self-starter who thrives on "the doing," driving progress, and making things happen rather than just managing high-level concepts. Are there any benefits? • Competitive salary, • 33 days annual leave, inclusive of bank holidays, • Fun working environment with regular social events, • Eligible to join the enhanced pension scheme after 12 months service, • Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre)

Buyer – Personal & Travel Tech / Consumer Gadget The Opportunity Are you a commercially sharp tech enthusiast with a vision for building brands? We are seeking a resilient Buyer to lead and revolutionise our assortment of accessible, high-utility consumer electronics - not the premium flagship devices, but the everyday gadgets that solve modern consumer needs—spanning charging solutions, personal audio, smart home devices, travel accessories, and personal mobility. This technology category across two of the UK’s well-known high-street names: Ryman and Robert Dyas, will be a high-impact role where you will hold end-to-end accountability for launching a brand-new exclusive private label from scratch while optimising our growing branded proposition. If you thrive on dual-brand strategy and innovative product development, this is your chance to shape the future of tech retail at the Theo Paphitis Retail Group. What You’ll Do • Strategic Architecture: Build a dual-brand tech strategy that defines unique product positioning for Ryman and Robert Dyas., • Own-Brand Innovation: Lead the end-to-end launch of a new private-label tech brand, from factory sourcing in the Far East to go-to-market execution., • Commercial Leadership: Full P&L ownership, delivering on sales, margin, and stock targets across stores and e-commerce., • Global Sourcing: Negotiate complex terms with global suppliers to ensure high-quality, compliant, and high-margin assortments. What You’ll Bring • Tech Expertise: Significant buying experience in consumer electronics, gadgets, or travel tech., • Product Development: A proven track record of sourcing and launching successful private-label products., • Resilience: A self-starter attitude with the ability to influence stakeholders and thrive in a fast-paced trading environment., • Analytical Rigour: Advanced P&L understanding and strong negotiation capabilities. What’s In It For You • Competitive salary with the opportunity to earn bonus, company pension (with enhancement options) and a referral scheme, • Generous holiday allowance., • Generous colleague discount across Robert Dyas, Ryman, Boux Avenue, and London Graphic Centre., • Tailored training, structured career development and investment in your ongoing learning and development., • A vibrant, people-oriented culture with regular social events and wellbeing support.

Richmond | Competitive Salary + Benefits.An exciting opportunity has arisen for a commercially focused.This is a fantastic opportunity for an experienced marketing professional who enjoys a hands-on role and wants to make a real impact across digital campaigns, e-commerce, content, and brand develop

We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. This role requires a hands-on manager with strong freight and warehouse experience, excellent systems knowledge, and a proactive approach to process improv

We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. This role requires a hands-on manager with strong freight and warehouse experience, excellent systems knowledge, and a proactive approach to process improv

Commercial Trading Manager - Voice. Collaborate across the business: Partner with Customer Service Group, Trading, Commercial, and Finance teams to align strategies, share insight, and deliver results. Experience in commercial trading, e‑commerce, analytics or similar data‑led roles.

Responsible for developing and delivering the digital marketing strategy for Crew Clothing and Ben Sherman, working closely with the E-Commerce Optimisation Manager and E-Commerce Trading Manager to drive customer acquisition, conversion, frequency and retention through the relevant channels (search

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Purpose of the role: Responsible for developing and delivering the digital marketing strategy for Crew Clothing and Ben Sherman, working closely with the E-Commerce Optimisation Manager and E-Commerce Trading Manage

Crew Clothing Head Office in Kingston upon Thames is seeking a Digital Designer to shape the online branding across website and email, translating marketing briefs into visually striking assets.

Experience delivering performance marketing campaigns within. Retail or multi-brand e-commerce experience would be particularly valuable, but strong agency-side performance marketing experience will also be considered. Digital Performance Marketing Executive - Contract.

Kingston-on-Thames (4 days in office, 1 day from home). Support the Head of E-Commerce in creating a comprehensive marketing strategy for both brands, including identifying new opportunities and initiatives to drive sales and customer engagement.

You will partner with sales to align marketing activities and support brand growth in an international marketplace. The role requires experience with marketing automation, paid ads (Google/LInkedIn), and a strong analytical mind. Job Box Recruitment Limited seeks a Marketing Executive to drive digit

Experienced Warehouse Manager needed for a growing freight and e-commerce operation.

Freelance Video Editor Are you a creative and highly skilled video editor Do you enjoy transforming raw footage into engaging videos that capture attention across social media and e-commerce platforms If you're experienced with CapCut, Canva and other professional editing software, we'd love to hear from you. About AC Global Branding and Snuggz AC Global Branding is a growing consumer products business with ambitious plans across e-commerce and digital marketing. This freelance role will primarily support our baby and children's brand, Snuggz, creating engaging video content for TikTok, Instagram, Facebook, YouTube, Amazon and Shopify. The Role Working closely with our marketing team, you will edit engaging promotional and social media content from raw footage, helping to build the Snuggz brand across multiple digital platforms. Key Responsibilities: Edit short and long-form video content. Create content for TikTok, Instagram Reels, Facebook, YouTube Shorts, Amazon and Shopify. Use CapCut and Canva to produce high-quality branded content. Experience with Adobe Premiere Pro, After Effects, DaVinci Resolve or Final Cut Pro is advantageous. Add captions, transitions, motion graphics, music and sound effects. Repurpose existing footage into multiple formats. Manage multiple projects and meet deadlines. Maintain consistent Snuggz branding. Essential Skills and Experience: Excellent CapCut skills. Strong Canva experience. Creative eye for storytelling. Understanding of current social media trends. Excellent attention to detail. Ability to work independently. Strong communication and organisational skills. Hours and Contract: Freelance position. Approximately 6 hours per day. Monday to Friday. Initial engagement of approximately 1.5 months. Potential extension for a further 3 – 4 months depending on business requirements. Pay £18.00 – £25.00 per hour depending on experience, portfolio and the quality and turnaround of work delivered. Application Please submit your CV together with a portfolio or links to at least three recent video editing projects that best demonstrate your editing style and capabilities. Applications without examples of previous work may not be considered. Please Note: Applicants must have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this position. Why Join Us Join a growing business where your creativity will directly influence the success of Snuggz across multiple digital channels

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations.Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements.If you're interested in this role, apply now

E-Commerce Manager Location: West London Salary: Circa £65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager | Digital Trading Manager | Online Trading Manager | Digital Commerce Manager | Marketplace Manager | D2C | B2C | Omnichannel | Performance Marketing | CRO | Google Analytics | Google Shopping | Affiliate Marketing | TikTok Shop | eBay | Shopify | Magento | WooCommerce | Customer Journey | Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa £65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

Great opportunity to work as an Inventory Admin Specialist for our client - The largest pure-play contract logistics provider in the world, offering bespoke solutions for e-commerce, retail, and industrial customers. Staffline is recruiting an Inventory Admin Specialist in Greenford. The rate of pay is: - Days £15.73 per hour This is a full-time role working any 5 out of 7 (always off on Saturdays, but working on Sundays) Various shifts - 6am - 2pm , 9am - 5pm, 11am - 7pm, occasionally 1pm - 9pm. Your Time at Work As an Inventory Admin Specialist, you will be responsible for: • Processing the receipt into the warehouse of inbound loads. - Processing outbound orders for picking and dispatching. - Liaising day-to-day with suppliers - Ensuring that data and operational information is maintained on key business systems in a timely and accurate manner - Ensuring all on-hold pallets are highlighted and dealt with in a timely fashion - Ensure the site Health & Safety policies are maintained and followed Our Perfect Worker Our perfect worker will have good English communication and maths skills. You will be computer literate. Experience in a similar role is desirable, but not essential as full training is provided. Key Information and Benefits - Earn £15.73 per hour - Full-time - Temp to perm opportunity - OnSite support from Staffline - Free car parking on site - Canteen on site - Good links to public transport - PPE provided - Full training provided Job Ref: 1GXOPG About Staffline Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information • Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. - This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. - Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

Our client is a growing, well-established e-commerce business shipping a large and varied product range to customers across the UK, both direct to the public and to trade. Warehouse Manager (E-Commerce).

E-Commerce & Social Media Administrator. As our E-Commerce & Social Media Administrator, you will play a key role in supporting our online sales operation, managing customer interactions, and developing our digital presence. E-Commerce & Customer Management.

Senior Consultant with experience in Commerce ecosystems and technologies wanted to join our Business Services team on a Fixed Term or Contract basis The opportunity:.

This is a hands-on contract role requiring deep expertise in Optimizely Commerce, Microsoft Azure, and enterprise-scale digital commerce solutions. Optimizely Commerce Technical Consultant / Architect. Optimizely Commerce Technical Consultant / Architect.

Sales Coordinator + E-Commerce/Logisitcs/Coordinator.

Due to our clients ambitious growth plans and continued success, we are looking for a dynamic New Business Lead to join the Marketplace team, based at Head Office in London.As New Business Lead, you will be at the forefront of expanding the marketplace, responsible for identifying, recruiting, and o

Days Onsite in Osterley, West London.Our client is actively seeking 2 Java Software Engineers to join their growing discovery engineering team based in Osterley, West London.Strong experience in Java and Spring, with hands-on expertise in technologies such as AWS, PostgreSQL, Docker, Kubernetes, Kaf

Finance Director | Consumer / E-Commerce | Scaling Food Subscription Brand | London. Experience in eCommerce is a must; subscription experience is a strong bonus but not essential.

As our Commerce & Retail Strategy Director, you will be strengthening brand and product discoverability across retail, commerce, marketplace, and retail media environments - where consumer decisions are made and where AI systems may source or validate product information. We are looking for practiti

Consumer Electronics seeks a hands-on Head of Growth to lead its next phase of digital and commercial expansion across DTC, e-commerce, CRM and shopper marketing.

WPP Enterprise Solutions seeks a Principal Technical Architect to lead cloud architecture for client engagements, focusing on AWS serverless, agentic AI components, and scalable enterprise applications.You will own technical governance, mentor engineering teams, run workshops with senior stakeholder

Global Fashion Group is seeking a Group Legal Counsel to deliver high-quality legal advice across a broad range of corporate, compliance, IP and employment matters.The role involves hands-on guidance, coordination with external counsel and close collaboration with senior stakeholders across the Grou

Starcom in London seeks a Strategy Director to strengthen brand and product discoverability across retail, commerce, marketplaces and retail media. You will lead a commerce and retail media focus with hands-on activation across retailer ecosystems and PDP optimization. We value experience across ret

This hybrid role blends strategic leadership with hands-on growth initiatives across digital marketplaces and ecommerce, reporting to the executive team and guiding a growing marketing function.

Harmonic is seeking an experienced Finance Director to own the strategic finance function for a fast-growing food subscription brand in London.You will shape the financial agenda, own forecasting and reporting, manage treasury relationships, and build a high-impact finance team as the company scales

Rezolve AI is seeking a UK Sales Director to own the regional sales agenda, drive growth, and build high-performance teams.You will lead quota attainment, market strategy, and engage C‑suite prospects to scale operations and achieve revenue leadership in the UK.The role requires 10+ years in enter

Familiarity with digital wallets, e-commerce, contactless payments, digital identity, and other related platforms and services, including familiarity with applicable laws and regulations. This is a chance to be part of a hands-on team, dedicated to supporting the Wallet, Payments, and Commerce team

Industry & Commerce in Central London is seeking a Head of FP&A to design a best-in-class function from the ground up within a high-growth technology platform.

This role offers a unique opportunity to help shape the legal and regulatory framework of a fast-growing European marketplace and contribute directly to the international expansion of a major global e-commerce business. Play a central role in enabling the responsible growth of a major international

Partner with retail media, ecommerce, category management and shopper marketing teams to drive execution across key retail partners and commerce channels. Demonstrated experience in commerce, retail media, ecommerce, digital shelf, marketplace management, shopper marketing or omnichannel activation.

Athos Commerce is seeking a senior leader to drive sales and partnerships across the EMEA region.

Head of FP&A | Central London (Hybrid) | Competitive Salary + Bonus.I’m partnering exclusively with a high-growth global technology platform on a genuinely rare FP&A leadership hire.This is a blank-page opportunity, no legacy systems, no inherited processes, just the autonomy to architect a best-i

Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold—on-site and across all digital marketing channels. Athos Commerce unites shopper intent and product visibility across every touchpoint. Lead Athos Commerce's sales

Our client is a leading global.Europe, the Americas, the Middle East and Asia.As part of its long-term international growth strategy, the business continues to make significant investments across Europe and is rapidly expanding its.The company has established teams across the.UK, the Netherlands, Ge

Lightspeed is looking for a senior product marketing leader to own the go-to-market success of our Hospitality product line in EMEA.You will lead a high-performing, full-lifecycle product marketing team with an established mandate spanning the entire customer journey — from market insight and posi

The Royal Society for the Encouragement of Arts, Manufactures and Commerce (RSA) is seeking a Head of Technology to lead its technology function from RSA House, London, with onsite three days per week and hybrid flexibility for the rest.

The role focuses on transitioning our customer base to an e-commerce-driven model, requiring experience in digital transformation and cross-functional collaboration with marketing and product teams.