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We are seeking an Implementation Support Executive to be the go-to expert for customers using our online tracked services portal. In this hands-on, varied role, you’ll troubleshoot issues, manage change requests, and set up new services to ensure everything runs smoothly. You’ll collaborate with customers, internal teams, and third-party OMS/WMS systems, deliver system demonstrations and training, and help customers optimise how they dispatch and manage their orders. If you’re ready to take on a dynamic, customer-focused role and make an impact from day one, we’d love to hear from you. Apply today and join our team of experts helping customers get the most out of our tracked services. About the Role Key Responsibilities • Manage and resolve internal and external customer queries via the ticket system within SLAs, • Log and update support tickets accurately, ensuring correct categorisation, • Deliver webinar demonstrations and training on Web Despatch, • Manage and test change requests via Jira and the Cherwell ticket system, • Set up additional Web Despatch users and configure email notifications, • Support customers with issue resolution across API and manual dispatch services, • Escalate technical issues to 3rd line support where required, • Assist with OMS updates and new service implementations, • Provide occasional support to the field implementation teamBenefits, • Annual leave enhanced with long service., • Company Pension, • Long service rewards: both financial and leave-based., • Health cash plan., • Life assurance scheme., • Critical Illness cover, • Access to our prestige benefits and rewards portal., • Career development opportunities., • Access to a well-established Employee Assistance Programme provider., • Strong communication skills with the ability to work with stakeholders at all levels, • Excellent organisation and problem-solving skills, • High attention to detail and ability to manage multiple priorities, • Relevant experience in a similar role, • Experience within the postal/parcel industry or fulfilment software platforms is desirable, • Understanding of OMS/WMS systems within e-commerce would be advantageous.

Great varied role in friendly team Your new company This well‑established, fast‑growing professional services firm is known for exceptional staff retention, genuine flexibility and a down‑to‑earth, people‑first culture. They take their work seriously—but not themselves—and have created a supportive environment where you’re trusted to develop at your own pace.You’ll be joining a friendly team of management accountants, bookkeepers and software specialists who enjoy what they do and look after one another. With a broad portfolio of UK and international clients, the work is varied, interesting and full of learning opportunities. Your new role You’ll manage your own portfolio of clients, producing accurate and insightful management accounts while building strong long‑term relationships.The role is hands‑on and varied, covering everything from VAT and bookkeeping to balance sheet reconciliations and software‑related problem‑solving.Comprehensive training is provided across management accounting, VAT, software systems and wider advisory areas, and there’s a clear path for progression within this growing, modern practice. What you'll need to succeed • Solid understanding of double‑entry bookkeeping, • Experience preparing VAT returns, • Confidence using multiple accounting systems (Xero, QuickBooks, Sage, Dynamics, Netsuite, SAP etc.), • Ability to complete balance sheet reconciliations, • A collaborative mindset and a genuine enjoyment of problem‑solving, • Hybrid working and genuine work‑life balance, • Excellent staff retention within a sociable, supportive team, • A stable role offering variety, interesting clients and ongoing development, • Training across management accounting, software and advisory work, • Study support and a clear, structured route for progression 4758469

Have you got a proven track record in managing and growing key digital customer accounts, including Amazon Vendor Central, while driving profitable sales growth? Do you have strong analytical and commercial experience? Are you experienced in working cross-functionally to deliver operational excellence, resolve issues efficiently and build long-term customer relationships? Macgregor Black are partnering with a global market leading arts and crafts brand, on the search for a Key Account Manager - Digital. As Key Account Manager - Digital you will be responsible for driving commercial performance within the e-commerce / marketplace function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. Key Responsibilities: • Confident in a customer-facing and account management role., • Highly analytical with strong Excel and numerical skills., • Commercially minded with a solid grasp of margins, pricing, P&L and profitability., • Comfortable using digital tools and reporting platforms., • A critical thinker with a positive, proactive approach to growth and problem-solving., • Organised, results-oriented and able to manage multiple accounts and deadlines., • A strong communicator who builds trust and long-term relationships., • Able to translate data and insight into targeted actions and customer plans., • Attentive to customer feedback and able to share insights internally. What We're Looking For: • Manage and grow the sales and the profitability of your portfolio, • Use data to drive decision-making and identify gaps, risks and opportunities., • Use Excel and digital tools to analyse sales, trends, costs and customer behaviour., • Produce reports, KPIs and forecasts for internal stakeholders and leadership., • Collect and interpret market and performance data to inform strategy., • Promote our product portfolio using catalogues, digital tools and trade promotions., • Maintain and grow relationships through meetings, calls and email engagement., • Deliver insight-led presentations and recommendations to customers., • Implement account and channel strategies aligned with margin and growth priorities., • Use data to match products and brands to customer needs., • Identify and pursue new business opportunities within your channel., • Deliver accurate demand planning and reporting., • Monitor performance vs budget and propose tactical actions when required., • Take ownership from order entry to invoicing and delivery, working closely with Customer Service., • Manage credit notes, complaints and service issues efficiently., • Liaise with internal teams to resolve problems and support customer expectations., • Meet customers and deliver impactful insights and analysis., • Share feedback with marketing, trade marketing and product teams. Please contact Lewis Millican for further information.

Have you got a proven track record in managing and growing key digital customer accounts, including Amazon Vendor Central, while driving profitable sales growth? Do you have strong analytical and commercial experience? Are you experienced in working cross-functionally to deliver operational excellence, resolve issues efficiently and build long-term customer relationships? Macgregor Black are partnering with a global market leading arts and crafts brand, on the search for a Key Account Manager - Amazon. As Key Account Manager - Digital you will be responsible for driving commercial performance within the e-commerce / marketplace function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. Key Responsibilities: • Confident in a customer-facing and account management role., • Highly analytical with strong Excel and numerical skills., • Commercially minded with a solid grasp of margins, pricing, P&L and profitability., • Comfortable using digital tools and reporting platforms., • A critical thinker with a positive, proactive approach to growth and problem-solving., • Organised, results-oriented and able to manage multiple accounts and deadlines., • A strong communicator who builds trust and long-term relationships., • Able to translate data and insight into targeted actions and customer plans., • Attentive to customer feedback and able to share insights internally. What We're Looking For: • Manage and grow the sales and the profitability of your portfolio, • Use data to drive decision-making and identify gaps, risks and opportunities., • Use Excel and digital tools to analyse sales, trends, costs and customer behaviour., • Produce reports, KPIs and forecasts for internal stakeholders and leadership., • Collect and interpret market and performance data to inform strategy., • Promote our product portfolio using catalogues, digital tools and trade promotions., • Maintain and grow relationships through meetings, calls and email engagement., • Deliver insight-led presentations and recommendations to customers., • Implement account and channel strategies aligned with margin and growth priorities., • Use data to match products and brands to customer needs., • Identify and pursue new business opportunities within your channel., • Deliver accurate demand planning and reporting., • Monitor performance vs budget and propose tactical actions when required., • Take ownership from order entry to invoicing and delivery, working closely with Customer Service., • Manage credit notes, complaints and service issues efficiently., • Liaise with internal teams to resolve problems and support customer expectations., • Meet customers and deliver impactful insights and analysis., • Share feedback with marketing, trade marketing and product teams. Please contact Lewis Millican for further information.

We are currently recruiting for a Warehouse Operative to join a busy and growing 3PL / e-commerce fulfilment company based in Slough. This is a fantastic opportunity to work within a fast-paced warehouse environment supporting the fulfilment and distribution of online orders for a range of well-know

Monitoring the shop email inbox and respond to customer queries. Previous experience in shop administration or e-commerce is highly desirable. The purpose of this office-based role is to fully manage the running of the online shop, maintaining controls regarding order fulfilment, stock management an

A leading global e-commerce company in the UK is seeking a flexible Amazon Flex Delivery Driver.This role allows you to earn between £14 and £18 per hour, delivering packages with the freedom of choosing your own hours.Candidates must have a valid UK driving licence, a smartphone, and a mid-size v

E-Commerce Executive | £40,000-£43,000 | Marlow | Hybrid (4 days office / 1 day remote). Known for its innovative approach and commitment to delivering exceptional products, the business continues to grow its digital presence and is investing heavily in e-commerce. As Amazon E-Commerce Executive,

A strong mid-level sales Recruitment Specialist with a robust sales industry network and expertise in various recruitment strategies, including….This is a 360-sales role focused on driving growth for an e-commerce team in the UK.You will be responsible for new business acquisition by networking lo

A leading decorative paint brand in the UK is seeking a Communications Marketing Manager to oversee the annual communications plan and manage relationships with agency partners. The ideal candidate will have at least 6 years of marketing experience, particularly in communications and e-commerce, and

Orange Connex is a global e-commerce logistics provider (4PL), offering international shipping and fulfilment solutions developed through a joint venture with eBay. Help build strong, long-term relationships and turn eBay sellers and e-commerce businesses into loyal Orange Connex advocates. The unre

We're partnering with a well-established digital product delivery consultancy/agency that designs, and builds high-impact digital experiences (including websites, mobile apps and e-commerce platforms) for globally recognised brands. Head of Delivery - Digital Agency / Consultancy exp essential. You

Customer Onboarding Analyst is required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability. This role will be office based for five days per week whilst full training is given, once up to speed they work a hybrid model with three days onsite and two days remote based. Responsibilities, not limited to: The successful candidate will be responsible for: Customer Onboarding for Fulfilment Customers and First line Support for any customer issues raised with the IT Team The role will be responsible for being the first line support for the following tasks: • Customer Issues Providing first response to any customers raising an issue with booking a shipment or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the relevant team members until the issue is resolved. • Company Systems Another part of the IT Team is the Support and System Infrastructure Team. You will also be working with them to ensure any issues raised for them are being dealt with respond to the tickets if needed. • Integration Pre-Sales Supporting the sales team by providing any information required to assist them with discussing the potential integration with prospect customers. Such as providing guides, documentation or organising conference calls with relevant team members. • Customer Onboarding Being the point of contact for customers integrating with the company, asking any questions that you can answer directly and liaising with IT Team Members where needed. Following the entire integration through until tested and that customer is live. Working interdepartmentally acting as a bridge between business and technical functions where needed. • Requirements Gathering and Technical Specifications Pre-Sales will establish a baseline for the needs of the customer, but you would need to be able to translate and establish these needs to both technical and business requirements. This may include gathering information from various departments, talking to the customer directly or even researching 3rd party software for implementation to existing systems. • Internal Projects There are always internal projects being delivered by the IT Team to improve business functions. This role will be involved in managing any information requests during development and then organise testing once complete while relaying and feedback. Person Specification & Skills: A candidate that would be successful in this role will have the following skills: • Strong problem-solving skills to investigate issues and find the cause of the problem or find the best equipped team member to deal with the issue. Using processes such as trial-and-error and process of elimination, • Well-developed communication skills backed up by experience in customer facing roles. A ability to speak with confidence and in a concise manner. This includes both written and verbal communication., • An ability to prioritise work based on the importance and potential impact of any tasks. This can also include having sudden issues or tasks being given to the candidate causing them to have to re-prioritise their workload., • Good organisation and time management skills, particularly while working from home., • An interest in learning new topics and technologies to a level of knowledge that can be applied and explained to others., • Works well as part of a team both large and small, hopefully some experience of working with technical contacts such as developers. A candidate would benefit from the following experience/ skills, but it is not required: • A knowledge of the Logistics/ E-Commerce industry, • Experience using Salesforce/ Service Cloud, • Experience delivering projects, • A knowledge of/Experience with Warehouse Management Systems (WMS) This is a fantastic entry level role, please send your CV in the first instance and if relevant you will be contacted with full role and company information. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work. The candidate must meet the following requirements: • Be subject to Basic Disclosure & Barring Services check., • Able to work a full 40 hour week

My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces.

My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces.

Are you passionate about digital commerce, energized by building partnerships, and excited by the idea of shaping the future of professional channels? If you’re looking to accelerate your career with industry‑leading development and real ownership, this could be your next career step. Establishe

Series B, $425M valuation), Colossal is building at the intersection of generative app development and commerce infrastructure. We're building the world's first AI-native commerce infrastructure platform, working with bleeding edge technologies and paradigms to redefine how businesses sell online. J

As a Junior E-Commerce Marketplace Account Manager, you will play a key role in managing and improving our product listings, optimizing content, and ensuring our brand’s vision is clearly communicated across various e-commerce platforms for our two brands; CONNETIX and My Creative Box. Maintain an

Reporting to the E‑Commerce Website Manager, this role is focused on the day-to-day running of the Liforme website and supporting the performance of our wider e‑commerce activity. Support day-to-day operations of the DTC website and E‑Commerce channels, including but not limited to:. Basic und

E-commerce Manager (Shopify expeirence Essential).

Catalogue, Commerce, CPQ/CLM, DBSS, Loyalty & Rewards, MarTech.

Series B, $425M valuation), Colossal is building at the intersection of generative app development and commerce infrastructure. Think: Lovable for commerce, but for non-developers. We're building a brand-new type of AI-native product experience, to power the next generation of online commerce.

WooCommerce, WordPress, or similar).

Job Description E-commerce Specialist Job Title: E-commerce SpecialistLocation: Stoke-On-TrentHours: Monday - Friday, 08:00 - 16:30Salary: Market Rate About Us: BSW Timber Solutions Ltd are part of the highly successful BSW Group, one of the UKs largest integrated timber and forestry businesses. Wer

Job Title: E-Commerce Account ManagerLocation: Cirencester Salary: £32,000 to £36,000 (£40,000 to £45,000 OTE) Contract: PermanentRole Overview – E-Commerce Account ManagerAre you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a r

Job Description Job Title: Sales & Operations Assistant Location: Office Based, Wincanton, Somerset Salary: Competitive Job Type: Permanent, Full Time About us: Jarapa make and supply beautiful, eco-friendly homewares and gifts.Focusing on recycled and handmade products, we prioritise sustainability

Title:eCommerce ConsultantLocation: Remote - UKPay Rate: Depends on ExperienceType & Duration: Contract |6 Months Full Job Des

Founded in Japan in 1887, Kao is passionate about making a difference in peoples lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet.We never compromise on quality and craft o

Finance CoordinatorAn opportunity has arisen for an enthusiastic individual to join the finance team here at the Chamber.This role will deliver credit control and sales ledger processes as well as account payable for a group of companies, ensuring contractual and financial proced

A leading luxury jewellery company is seeking a German-Speaking E-commerce Executive to manage their German websites. Applicants should be fluent in German and English, have e-commerce or digital marketing experience, and understand German market trends.

The ideal candidate should have relevant experience in fashion ecommerce, strong communication skills, and a keen attention to detail.

A global fashion brand in Greater London is seeking a Trade Coordinator for Digital Commerce. This role involves supporting the Digital Commerce Team with planning, forecasting, and event coordination to achieve financial targets. The ideal candidate has a passion for eCommerce, strong analytical sk

Business Development Manager - Wallet, Payments and Commerce DACH.

A leading fashion recruitment agency is seeking a Temporary Digital Asset Assistant to maintain high visual standards across e-commerce.

A global consulting firm is seeking a Commerce Advisory Manager to lead client engagements and define next-generation commerce strategies. This role demands in-depth knowledge of commerce operating models and customer journeys, along with excellent communication skills in multi-disciplinary environm

Candidates must have strong SQL skills, data storytelling abilities, and experience in eCommerce operations.

Relationship and Portfolio Management –** Contribute to the group’s High Net Worth (HNW) business by building a portfolio of HNW clients whose needs are primarily banking, credit and investment based.Ensure quality of account portfolio by performing risk assessment and in-depth financial analysi

The successful candidate will design, build, and scale critical services powering a global e-commerce platform.

A leading E Commerce business in Greater London is seeking a qualified Senior Management Accountant to support the Finance Director. Ideal candidates will have a CIMA, ACCA, or ACA qualification, at least 2 years of experience in an eCommerce environment and strong analytical skills.

A leading global media agency is seeking a Commerce Business Director to shape strategies, drive client growth, and lead cross-team collaboration.

HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. Hopper Technology Solutions is looking for an entrepreneurial and highly technical Senior Product Manager to lead our AI & Commerce Foundations Team. In this greenfield role, you\

A forward-thinking e-commerce platform in Greater London is in search of a Senior Partner Manager to enhance strategic partnerships and drive revenue growth.

A technology-focused company is looking for a Full Cycle Account Executive based in London to drive business growth in the EMEA region.This role requires managing the full sales cycle from prospecting to closing, with a focus on the Hospitality industry.The ideal candidate will have experience in ou

A leading global communications agency in Greater London is seeking a Commerce Business Director to shape strategies for top clients. The ideal candidate has a strong background in commerce, proven leadership experience, and excels in high-pressure environments.

A leading commerce platform provider is seeking a skilled Sales Engineer to join their London office.

Integrate current and emerging commerce solutions into client strategies and provide insights to support ongoing solution development.

Senior E-commerce Operations Executive. Harrods is looking for a dynamic and results-driven professional to join our team as a Senior eCommerce Operations Executive. As a Senior eCommerce Operations Executive at Harrods, you will play a pivotal role in ensuring operational excellence across our digi