Software Service / Automation Field Engineer
hace 14 días
Camberley
About the Role Our client is recruiting a Software Service / Automation Field Engineer to support the deployment and operation of advanced industrial automation systems across the UK and Europe. This is a hands-on hybrid role combining software expertise with on-site technical support, acting as the link between core engineering teams and live customer deployments. You’ll play a critical role in ensuring automated systems operate reliably in real-world, production environments. What You’ll Be Doing - Acting as first-line support for software issues on deployed automated systems - Diagnosing and resolving issues on live customer sites - Working closely with UK and international engineering teams to triage and escalate issues - Building deep technical knowledge of a full automation software stack - Providing structured feedback to improve system performance and reliability - Communicating confidently with customers and operators in industrial environments What They're Looking For - Strong software engineering foundation (industrial, embedded, or automation exposure ideal) - Hands-on experience diagnosing live systems in the field or production environments - Background in applications engineering, commissioning, or technical support is highly desirable - Comfortable working with physical hardware and automation systems - Willing to travel within the UK and Europe - Clear communicator who performs well under pressure Why Join - Work on real, deployed automation systems, not simulations - Be central to a growing industrial robotics programme - High-impact role at the intersection of software, hardware, and customers - Collaborative engineering culture with international exposure