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  • Head Chef
    Head Chef
    5 days ago
    £16–£18 hourly
    Full-time
    London

    At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We are seeking an experienced and innovative Head Chef to lead our culinary team and elevate our seafood offerings. This pivotal role requires a creative leader who can inspire excellence, maintain the highest standards of food quality, and ensure the smooth and efficient operation of our kitchen. The Role As our Head Chef, you will be responsible for overseeing all kitchen operations, from menu development and ingredient sourcing to team leadership and financial management. You will play a crucial role in maintaining our reputation for exceptional food and service, contributing directly to our restaurant's success. Key Responsibilities • Culinary Excellence & Menu Innovation: Lead the development and execution of our menu, introducing exciting new dishes and specials, with a focus on fresh seafood. Ensure consistent food quality, presentation, and taste across all preparations., • Kitchen Operations & Efficiency: Manage daily kitchen activities, including food preparation, cooking, and service flow. Oversee inventory, ordering, and supplier relationships to maintain optimal stock levels and minimise waste., • Team Leadership & Development: Recruit, train, mentor, and motivate a high-performing culinary team. Foster a positive, productive, and collaborative kitchen environment. Manage staff scheduling and performance reviews., • Food Safety & Compliance: Implement and enforce strict adherence to all food safety, hygiene, HACCP, and health & safety regulations. Maintain accurate records and ensure the kitchen is inspection-ready at all times., • Financial Management: Monitor and control food costs, labour costs, and kitchen budgets to achieve profitability targets. Identify and implement strategies for continuous improvement in kitchen efficiency and cost-effectiveness. What We're Looking For • Proven experience as a Head Chef or highly experienced Sous Chef in a busy restaurant, preferably with expertise in seafood cuisine., • Exceptional culinary skills, creativity, and a passion for high-quality ingredients and innovative dishes., • Strong leadership, team management, and communication skills., • In-depth knowledge of food safety, hygiene regulations, and HACCP principles., • Demonstrated ability to manage food costs, inventory, and kitchen budgets effectively., • Ability to perform calmly and efficiently under pressure in a fast-paced environment., • A commitment to delivering an outstanding guest dining experience. What We Offer • Competitive salary package., • Performance-based bonus opportunities., • Complimentary staff meals during shifts., • Employee discounts., • Regular team dinners., • Opportunities for continuous professional development and career progression., • A supportive and energetic working environment within a rapidly growing independent restaurant brand.

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  • General Manager
    General Manager
    1 month ago
    £40000–£45000 yearly
    Full-time
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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