35 Best guest service assistant Jobs in York (May 2024)

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A FOOD AND BEVERAGE TEAM MEMBER AT THE PRINCIPAL YORK What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include: Assisting in creating a warm and welcoming environment Ensuring that all guests' requests and queries are responded to promptly and effectively Assisting in the set up and preparation, and providing service duties for events and/or weddings as required Taking food and drinks orders and serve to guests at their table throughout the venue Maintaining positive working relationships with colleagues - we are enthusiatic, authentic bunch of people who truly care about teamwork and great service. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To suceed in the role of Food and Beverage Team Member you will need the following qualities and skills To be passionate about delivering great service and creating memorable events! Previous experience with hotels is advantageous but not essential To be willing to learn new things and work as part of the wider hotel team Flexible - you could be working in our Restaurant, Garden Room or Bar on a variety of evenings, days and weekends. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH We hire mostly on personality & potential but here are a few of our requirements... To suceed in the role of Food and Beverage Team Member you will need the following qualities and skills To be passionate about delivering great service and creating memorable events! Previous experience with hotels is advantageous but not essential To be willing to learn new things and work as part of the wider hotel team Flexible - you could be working in our Restaurant, Garden Room or Bar on a variety of evenings, days and weekends. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

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