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Receptionist - Zuma London Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based Zuma London – our original restaurant in the heart of Knightsbridge, where the Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy. Part of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience. About the Role We are seeking an enthusiastic *Receptionist*to join our vibrant team at Z*uma London. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Receptionists** are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Receptionist You'll embody our values and bring: • A genuine love for culinary experiences & a passion for Japanese cuisine, • Proven experience as a *Receptionist* in a luxury high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

About OMA. OMA + AGORA opened in April 2024 in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[ SMOKESTAK, manteca ]. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using Seven Rooms is preferable but not essential. Responsibilities. • Manage all reservations, both via the general inbox and phone, in a professional and warm manner., • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all., • Manage stationery orders and storage of stock., • Work with the kitchen team to finalise menus for regular service and special events., • Support with booking in large groups and events., • Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. • Previous experience in a similar environment desirable by not essential., • Knowledge of Seven Rooms preferable., • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests., • Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

Job Description: We are looking for a dedicated and reliable Night Receptionist to join our front office team at Kings Cross Express Inn, London. If you take pride in delivering warm hospitality and enjoy working independently through the night in a busy and dynamic hotel, we’d love to hear from you. WE DON'T GIVE SPONSORSHIP. Position: Night Receptionist Location: Kings Cross Express Inn, London Job Type: Full-Time / Part-Time Shift Timing: 12-hour night shifts Pay Rate: £12.71 per hour Start Date: Immediate Responsibilities: Welcome and assist late-arriving guests with check-in and check-out procedures. Handle guest enquiries, reservations, and phone calls efficiently. Ensure guest comfort and safety throughout the night. Perform nightly audits and maintain accurate records. Monitor CCTV and coordinate with the night security or management team if required. Prepare reports and ensure a smooth handover to the morning team. Requirements: Previous hotel reception or customer service experience preferred. Excellent communication and interpersonal skills. Confident using PMS or hotel management software (training provided). Reliable, punctual, and able to work independently. Good spoken and written English. What We Offer: Competitive hourly pay (£12.21/hour). Paid training and career growth opportunities across our hotel group. Birthday day off as a special perk. Supportive management and a welcoming team environment. WE DON'T PROVIDE SPONSORSHIP VISA. If you are passionate about hospitality and enjoy the calm yet active atmosphere of night shifts.

Restaurant Receptionist for a busy fine dining restaurant in London Bridge Only people who can work in the UK without the need of a visa The ideal candidate must come from a restaurant background, no dental receptionist or anything not related to hospitality Requirements • A minimum of 1 year experience as Receptionist in a busy restaurant, • Well presented and well spoken, • Well mannered and polite, • Great with customers, • Knowledge of OpenTable and The Fork, • Able to great customers, taoing them to the table and answers question about the menu, • Full flexibility throughout the week Only full time No students No people on a sponsorship visa Pay is monthly (last Friday) Hours are around 40-45 hours a week

Sales & Reservations Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting July Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for a Sales and Reservations manager to join us from day one. This is your chance to step into a role where you’re not just managing sales & reservations – you’re helping build something people will talk about. 🚀 The Role As S&R manager, you’ll be right in the action – leading the desk, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead reservations with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly, • Adopt a proactive sales approach to bring guests to the venue 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise 🎯 Why Grandio Groupe? We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. Apply now and help us make opening day unforgettable.

FRONT OF HOUSE SUPERVISOR – LOCKE LONDON CANARY WHARF We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Delivery: Oversee a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Front Office Operations: Supervise the daily front of house operations during your shift, ensuring smooth check‑in, check‑out, and guest flow Monitor room availability, special requests, and VIP requirements, escalating where necessary Ensure accurate use of the PMS, payment processes, and guest profiles Work closely with Housekeeping and Maintenance teams to ensure rooms are ready, clean, and up to standard Follow operational SOPs and support the implementation of new procedures Team Support & Leadership: Lead and motivate the front of house team on shift, ensuring everyone is engaged and performing at their best Assist with training new employees and reinforcing brand service expectations Provide real‑time coaching to Front-of-House Assistants to improve service delivery and operational efficiency Support rota planning, shift briefings, and daily task allocation when required Financial & Rooms Performance: Encourage and support the upselling of room categories and hotel services Ensure accurate billing, cash handling, and financial controls at the Front Office desk Help the team meet daily revenue and KPI targets through confident and informed recommendations Systems, Technology & Compliance: Confidently use front of house systems (e.g.: PMS, POS, payment systems) and support team members with troubleshooting Ensure all data protection, health & safety, and security policies are followed Support the implementation of technology that enhances guest experience General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY A natural people-person, with good communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Skilled in leading shift operations for the rooms department and delivering exceptional guest experiences Solid commercial awareness with a desire to maximise room revenue opportunities YOUR PROVEN TRACK Previous experience in a front of house team leader/supervisor role within a lifestyle, boutique, or design‑led hotel is preferred Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

About Fatto a Mano: Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office. The Role: We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience. Key Responsibilities: • Full responsibility for the day-to-day running of your pizzeria, • Lead, develop and retain a strong management and front-of-house team, • Maintain excellent standards of food quality, service and cleanliness, • Manage labour, costs and margins in line with business targets, • Create a positive, respectful and high-performing team culture, • Ensure compliance with health & safety and company procedures, • Work closely with the wider management and support teams, • Contribute to the wider business through collaboration and best practice sharing About You: • Proven experience as a General Manager in a high-quality hospitality environment, • A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed, • Leads with humility and respect, earning trust through actions, not job titles, • Present on the floor, especially during busy services, and leads by example at all times, • A people-first manager who supports, coaches and develops their team, • Commercially confident and comfortable managing budgets, labour and KPIs, • Organised, reliable and calm under pressure, • Passionate about hospitality, food and building strong, happy teams, • Flexible and open to discussion around final site location Why Join Fatto a Mano? • Join a growing independent business with strong values and long-term vision, • Be trusted to run your site with autonomy and support, • Work with a passionate, people-focused leadership team, • Real opportunities for progression as the business continues to expand, • Competitive salary and benefits, discussed at interview *Location Note: This role will be based at one of Fatto a Mano pizzeria in London. The specific location will be agreed with the successful candidate during the recruitment process.*

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

Join the front desk of one of Tower Hill’s most elegant neighbourhood restaurants. If you’re a confident, guest‑focused Restaurant Receptionist with OpenTable experience and a love for warm hospitality, this award‑winning British restaurant wants to meet you. £14 to £16 per hour • 45 hours • Stunning interiors • 5‑person reception team. Must have experience in using OpenTable

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the night reception team, overseeing the Night House Hosts and reporting to the Assistant General Manager, as our Night Manager you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out, and everything in between. What it looks like; Be the “go to person” to ensure that we are taking care of our guests and teams well-being during the evening Being an authority on local goings-on and inspiring guests with new ideas Being a friendly face and go-to person for guests, contractors and visitors Recruiting, onboarding and training top notch talent Leading the Night House Host team and empowering them to own their role as face of the hotel Coaching and being accountable for the front-of-house team, including rota management and setting SMART objectives Encouraging open communication, including regular team meetings and one-to-ones with the Night House Host team and being part of wider team meetings Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a competitive salary per annum, bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit