It support helpdesk jobs in SwindonCreate job alerts

Provide technical support for incoming customer support queries and escalations from 1st/2nd Line NOC Engineers. Work closely with the Project Management and Network Engineering Teams to onboard customer solutions into support. Routing and Switching and managing network monitoring systems such as...

Main Duties and Responsibilities: Be a part of the team delivering a professional and effective 1st line service desk capability Handling calls and contacts for incident resolution and request fulfilment within SLA's Provide high quality communication to stakeholders at all levels Ensuring that I...

The ability to work across multiple sites is key, along with a willingness to learn and grow with the role. Build your IT skills with plenty of learning opportunities in a hands-on environment. This is a hands-on role where no two days are the same, and you’ll be the hero making sure teachers and...

Hobson Prior is seeking a Service Desk Analyst to join a dedicated team on a 12-month rolling contract. Strong customer service skills. ...

Strong experience in IT support with a focus on ticket management. This is a fantastic opportunity to gain exposure to both software development and cloud engineering, setting the stage for your next career move. Manage and resolve IT tickets efficiently while providing exceptional support. If yo...

The IT Support Engineer will manage technical support for traders, C-Suite executives, and end-users, both on-site and remotely. Key responsibilities include supporting Microsoft Office 365, Active Directory, and VoIP systems, in addition to managing user accounts and assisting with the setup of ...

A leading organisation in the Swindon area requires a number of IT / Application Support Analysts to join its growing support function. IT Support Analyst x 3 - All Levels - SQL / Linux - Swindon - New. Suitable candidates will have the following:. Excellent opportunity to join an organisation wi...

The Senior IT Helpdesk Analyst will play a key role in enhancing IT service delivery, mentoring junior analysts, and addressing advanced challenges such as server management, network optimization, and cybersecurity. The Senior IT Helpdesk Analyst will provide comprehensive 1st - 3rd line IT suppo...

Are you passionate about providing top-tier technical support? As a Service Desk Analyst, you'll be a key part of the dedicated IT service team, delivering exceptional support across the organisation. Service Desk Analyst Responsibilities. Service Desk Analyst Requirements. Contribute to improvin...

Strong experience in IT support with a focus on ticket management. Manage and resolve IT tickets efficiently while providing exceptional support. If you’re looking to make a real impact while advancing your career in IT, this is the role for you. IT operations across the organization. ...

We do this by understanding their business & requirements before proposing a solution that provides their organisation with reliability, availability, security and scalability features and benefits. This role would be suitable for someone with a strong desire to progress and expand their IT Suppo...

A 1st Line Support Technician, Service Desk Analyst, IT Support Technician, Helpdesk Technician, or an IT Support Engineer looking to advance in a company committed to fostering professional growth and developing talent. Leo Recruitment is looking for an IT Support Technician to join a well-estab...

Are you ready to lead a dedicated IT service team? As a SSenior Service Desk Analyst / Team Lead, you'll guide a dynamic service desk team to deliver exceptional tech support across the organisation. Senior Service Desk Analyst / Team Lead. Play a crucial role in improving service desk operations...

To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK. VIQU have partnered with a global E-Commerce organisation who are seeking a PIM (Product Information Management) Support...

M365 Certified: Modern Desktop Administrator, Teams Administrator, or Security Administrator) would be an asset but not mandatory- Experience with ITIL processes or similar frameworks- Excellent communication skills- Problem-solving and critical thinking skills- Excellent team playerWhat We Offer...

Provide 2nd Line support for customer technical services to Daisy’s SP customer base including monitoring, incidents, changes and appropriate service requests within agreed service hours and to agreed service levels. A positive, confident and client centric approach to work, with a desire to deli...

An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. IT Support Engineer - Kent - Hybrid - £30,000 per annum + Excellent benefi...

In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed. The Technical Support Team Lead is required to join the growing ...

I am working with an exciting MSP that is expanding their team. They are looking for someone to join their IT Service Desk as an experienced 2nd Line Engineer!. They are a fast growing specialist MSP with multiple new clients between Central London and North-West London so there is plenty of room...

Job Title: First Line Support Technician. Escalate complex issues to second-line support or senior engineers. Log, prioritise, and manage support tickets to ensure timely resolution. Diagnose and resolve IT-related problems either in-person or via remote support tools. ...

My client is a self-proclaimed professional and equally loud MSP based in Stockton-on-Tees City Centre that has been well-established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focus...

Job Title: 1st/2nd Line IT Support Engineer. Customer-focused with a passion for delivering high-quality support. This role offers exceptional training opportunities and the chance to work with a diverse range of technologies. Provide 1st and 2nd line support for a variety of IT issues. ...

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT ...

... IT Service Desk Analyst, preferably across multiple organizations or within a service provider. * Strong technical foundation with excellent Office 365, desktop, and application support skills