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We are seeking a proactive and experienced IT Operations Specialist to establish and manage IT infrastructure, systems, and support services for our growing UK operation and our expanding network of international offices (including locations such as Dubai, New York, and South Africa). As our first dedicated IT hire in the UK, this role requires someone who is both hands-on and strategic — capable of building systems from the ground up, delivering excellent end-user support, and playing a key role in shaping our global IT foundation. You'll act as the bridge between our UK and international teams, working closely with our overseas parent company to align systems and ensure smooth tech operations across locations. Your key responsibilities will include: • Establish and maintain IT systems, devices, user accounts, and software platforms across UK and international offices., • Design and manage secure network architecture (VLANs, Active Directory, DNS/DHCP configurations)., • Implement and oversee endpoint and enterprise security measures, enforce security policies, and ensure up-to-date compliance with regulatory standards., • Administer and optimize the Microsoft 365 ecosystem (SharePoint, Entra, Azure AD, Exchange)., • Provide responsive 1st and 2nd line support for employees across multiple time zones., • Lead consistent IT onboarding and offboarding processes globally., • Develop and enforce scalable IT policies, standards, and documentation., • Ensure systems comply with UK and international standards., • Manage vendors, software licenses, asset lifecycle, and IT budgets., • Evaluate and implement emerging technologies that improve performance, security, or scalability., • Deliver IT reporting and analytics on infrastructure health, usage trends, and compliance status., • Act as the IT liaison between UK operations and the overseas IT leadership team. We’re looking for someone with: • Proven experience in IT operations or generalist roles, especially in multi-location or fast-growing environments., • Comfortable working independently in a standalone or startup-like capacity., • Solid hands-on experience in infrastructure, networking, cybersecurity, and cloud tools (especially Microsoft 365 and Azure)., • Strong grasp of IT compliance frameworks., • Familiarity with enterprise tools such as ERP, asset management systems, or helpdesk platforms., • Experience with IT vendor management and cross-border support coordination., • Excellent problem-solving, documentation, and interpersonal skills., • Analytical mindset with an eye for process improvement and risk mitigation., • Adaptable and forward-thinking, with an interest in emerging technologies and digital transformation. Education and Certification • Bachelor’s in Computer Science, Information Technology, Electrical & Electronics Engineering, or a related technical field., • Experience in IT, including experience in a leadership or management role., • CCNA (Cisco Certified Network Associate), • Microsoft Certified: Azure Security Engineer Associate, • CompTIA Security+, • ISC² Certified in Cybersecurity (CC) or other relevant cybersecurity or cloud certifications Benefits and Perks of working for SFI Agri Commodities As a fairly new company, we’re still in the early stages of building out our perks and benefits, which makes this an exciting time to join us. You’ll have the opportunity to help shape our workplace culture and the kind of employee experience we create as we grow. That said, here’s what we currently offer: • Flexible, hybrid working environment, • Private medical insurance, • 25 days annual leave, • Pension, • Enhanced parental leave Equal Employment Opportunity We’re proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

IT Support Specialist 12-Month Contract – Inside IR35 Kingston-upon-Thames – hybrid working – 3 days a week on site Engineering sector Purpose of the position: As IT Support specialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors within the UK. How can you support us? Here below your responsibilities:: • Provide 1st and 2nd level IT support to end users resolving hardware and software issues, • Install configure and maintain operating systems and software application, • Liaise with external providers (printing, mobile and audio services), • Participate in IT projects like upgrades, deployments and system improvements, • Prepare relevant assets to be ready for new employees’ onboarding and life cycle, • Maintain IT asset inventory and physical security in the data centre Ensuring any equipment is tidy, • Manage administrative privileges, passwords and user access in line with control procedures and policies, • Amend technical support documentation to ensure guidance on errors and troubleshooting within the team, • Manage support requests, incidents and resolutions in the ServiceNow help desk What are we looking for? Experience: 5-7 years in 1st and/or 2nd line activities in a helpdesk team within an engineering company or similar Education: HNC, HND or bachelor’s degree or equivalent Technical skills: HW/SW troubleshooting, network protocols, SCCM, Active Directory, Cisco IT skills: MS365 , Windows and Service Now

Cloud Support Engineer Location: Southwest London (Office-Based) Type: Permanent Start Date: ASAP Are you passionate about cloud technology and eager to make a significant impact in a small but dynamic Managed Service Provider (MSP)? Our client, with decades of experience delivering innovative IT solutions, is seeking a dedicated Cloud Support Engineer to join their team. You will play a pivotal role in integrating cutting-edge technologies to enhance clients' business operations. Key Responsibilities Work on a service desk, servicing ticket requests from clients, and providing onsite support. • Create scripts to improve cloud deployment and reporting, mainly in SharePoint, • Act as a dedicated support point for detailed firewall queries, • Maintain strong knowledge of cloud infrastructure and monitoring tools across the team, • Collaborate effectively with external suppliers delivering elements of our service, • Build trust-based relationships with key customers and ensure two-way feedback on products, services, priorities, and challenges, • Provide excellent customer service at all times, • Manage cloud environments, • Update security and network information to reflect infrastructure changes, • Test and roll out updates to firewalls and routers, • Create and manage SharePoint sites and privileges, • Track and remediate compromised accounts, • Demonstrate working knowledge of a leading firewall vendor (FortiGate preferred), • Strong verbal and written communication skills, • Experience on a support helpdesk with a variety of technologies (MSP experience ideal), • Relevant technical certifications, • Knowledge of Power BI and PowerShell is an advantage, • Opportunity to develop skills in new technologies and take control of your technical environment, • Autonomy in your role, allowing for personal growth and efficiency improvements, • Flexible benefits package.

At BW: Workplace Experts, we deliver high-performing workplaces across Central London with a relentless focus on our Sauce values: Big Ambitions, Grounded Confidence, Integrity and 0% Ego. With over 300 people, we’re proud to be a trusted partner to leading clients, working together to create inspiring, sustainable, and inclusive spaces. Technology is central to how we work. From digital collaboration through Procore, to data-driven decision-making in Microsoft Fabric, to on-site innovation with tools like OpenSpace, Qflow, HammerTech, and Plucky (our robotic assistant), we are shaping the future of fit-out through smarter, safer and more sustainable delivery. As part of our Data & Intelligence Strategy, our Technology team is expanding to ensure we continue to set the pace in our industry. Purpose Own the day-to-day running of BW’s IT service desk and field support function, ensuring every employee receives rapid, expert help with the hardware, software, networks, and security controls they rely on. Key Responsibilities Service Desk & Incident Control • Operate a friendly and professional helpdesk: monitor tickets, calls and walk-ups., • Triage, troubleshoot, resolve or assign cases promptly., • Proactively follow up on tickets and CSAT surveys., • Analyse service trends against SLA targets., • Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and tablets via Intune/Autopilot/Kandji., • Enforce MFA, conditional access, vulnerability patching and CIS-aligned baselines., • Run phishing simulations, incident playbooks and device-compliance audits., • Collaborate with the IT Manager on threat monitoring, investigations and ISO 27001 compliance., • Plan and execute application upgrades, Intune policy changes and security updates with minimal user disruption., • Provide on-site support to project locations across Central London., • Maintain a living knowledge base, SOPs and runbooks in FreshService., • Lead, develop and inspire junior members of the team through technical walkthroughs, mentoring and shadowing., • Balance multiple open cases against business impact., • Use ticket analytics to identify automation opportunities, drive shift-left initiatives, and improve service delivery., • Act as a champion for smarter ways of working, leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience • Technical expertise across Microsoft 365, Azure Active Directory, Intune, Autopilot, and Windows/macOS environments., • Strong knowledge of networking (LAN/WAN, switching, firewalls, VPN) and troubleshooting connectivity issues., • Familiarity with cloud storage and collaboration platforms such as Egnyte, SharePoint, and Microsoft Teams., • Understanding of SQL databases (Azure SQL, Supabase) and their integration into reporting tools such as Power BI., • Experience supporting mobile device management (iOS/iPadOS, rugged devices)., • Hands-on understanding of cybersecurity frameworks (ISO 27001:2022, ISO 22301, Cyber Essentials Plus, CIS controls)., • Proven ability to manage service desks, incidents, and SLAs using ITIL best practices., • Strong communication and coaching skills — able to support colleagues at all levels and contribute to BW’s culture of Big Ambitions, Grounded Confidence, Integrity, and 0% Ego., • A proactive approach to automation, AI adoption and process improvement in support of BW’s wider Data & Intelligence Strategy.

Hi, Hope you are doing. Please take a look at the below role and let me know your interest. Role –IT Support Engineer Location-Bakerstreet , UK (Onsite) Duration- 6–12-month contract Job Opportunity: Key Responsibilities: • Provide technical support to end-users via phone, email, or in-person for hardware, software, and network issues., • Diagnose and resolve desktop, laptop, and peripheral device issues, including printers, scanners, and monitors., • Install, configure, and upgrade operating systems (Windows, macOS, etc.) and business applications., • Perform software installations, patches, and updates., • Set up and configure new desktops and laptops for end-users., • Troubleshoot and resolve hardware failures, software conflicts, and system errors., • Assist with the setup, configuration, and support of video conferencing systems., • Provide training and assistance to end-users on IT-related issues and software usage., • Maintain an inventory of IT equipment and manage asset tracking., • Perform routine maintenance and system checks to ensure overall network and system health., • Collaborate with the Helpdesk team for escalated issues and resolutions., • Document all support activities in a ticketing system., • Ensure adherence to company IT policies and security protocols., • Perform any other duties as assigned by the IT department.

Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite) Here at Burns Sheehan, we are working exclusively with a leading name in the Real Estate sector as they look to hire an Infrastructure Engineer to join their Technology Services function on an initial 12-month fixed-term basis. This is a hybrid role where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service and effective escalation processes, while also supporting change and vendor management. The business is medium-sized (150 people across 9 countries), so it’s still agile, with the chance to influence how things are run. They’ve got the complexity of a multi-site, multi-national setup, but without the red tape of a large corporate. Core Responsibilities: • Lead the day-to-day operations of the internal IT support team, • Act as the main escalation point for service-related incidents, making sure issues are routed and resolved quickly, • Maintain oversight of core ITSM processes which includes - incident, request, and change management, • Guide operational tooling improvements and help prioritise internal service enhancements, • Manage relationships with suppliers for hardware, mobile, and connectivity reviewing contracts and spend What They’re Looking For: • Experience in IT Service Delivery or Helpdesk function supporting Tickets across 2nd/3rd Line, • Managing escalations and working closely with internal teams ensuring service quality, • Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory, • Familiarity with ITSM platforms (e.g. Freshservice, ServiceNow, Jira), • Strong communicator - able to work with technical and non-technical stakeholders alike, • Some exposure to change management and helping shape technical delivery would be useful, • ITIL knowledge or equivalent experience preferred This is a great fit for someone who enjoys variety and thrives in a visible, hands-on service leadership role. While deep technical skills aren’t required, a solid grounding in IT operations and service environments is important. Sound Interesting? Feel free to Apply and I will get back to you accordingly !!! Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)

Please only apply if you have experience in IT support within a law firm environment. Job Responsibilities • Resolve requests and escalate when necessary. Monitor status of outstanding calls and follow up where necessary. Ownership of issues and problems, • General troubleshooting and problem solving – providing 1st/2nd line support, • Ensure all support calls are answered within agreed service levels and ensure users are kept informed of progress, • Ensure sufficient information is collected and relayed to Helpdesk to enable the creation of a knowledge base articles for the IT Department, • Communicate effectively with team colleagues to ensure the best possible service is provided within the IT team as well as to the firm, • Perform daily system checks and weekly tasks as required, • Account Administration including the New Starter and Leaver Process and basic IT Training, • Hardware configuration including Image Management, PC Builds and Printer management Skills Required • Previous experience in a Service Desk role within a law firm, ideally 2 years+., • Experience supporting O365, Windows 11, iManage Work 10, Bighand, AD, Exchange, Intune, Interaction, Windows Server, Mimecast and Mobile Devices. This role offers hybrid working - 2 days WFH weekly.

IT Support Technician Location: London (on-site) Full-time, Permanent Salary, £28,000 - £33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy, fast-paced office environment. You will play a key role in keeping our people connected, from supporting desk moves and installations to building new machines and resolving day-to-day IT issues through our ticketing system. This is an ideal role for someone early in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What You’ll Do • Provide first-line IT support across the business, managing requests through the internal ticketing system., • Set up and configure laptops, PCs, and mobile devices for new and existing users., • Support regular desk moves, hardware installations, and equipment upgrades., • Diagnose and resolve hardware, software, and network issues., • Ensure all IT assets are properly documented, labelled, and maintained., • Some experience in IT support, helpdesk, or technical services (professional or academic)., • Good understanding of Windows operating systems and Office 365., • Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.)., • Excellent communication and problem-solving skills., • Full training and support to help you develop your technical skills., • Opportunities for progression within a collaborative IT team., • Financial support for relevant studies and certifications., • Salary review and pay rise after successful completion of 6-month probation.

Job Title: ERP Programme Director (Dynamics) Location: London or Edinburgh / Hybrid Rate: £700.00 - £1000.00 per day - Dependent on experience (Outside IR35) Your New Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics / CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post M&A integration programme of the client's people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: • Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics 365 across a Facilities Services organisation., • Own and lead the end-to-end delivery Maximo to Concept migration programme., • Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling., • Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption., • Establish programme governance, risk management, and reporting frameworks tailored to FM environments., • Manage third-party vendors, system integrators, and internal delivery teams., • Drive change management and training initiatives across field and back-office teams., • Ensure regulatory compliance (e.g: CAFM, SFG20, ISO standards) is embedded in solution design., • 10+ years of ERP/CRM programme leadership, with at least 5 years in Microsoft Dynamics 365 with specific expertise around Finance & Payroll systems, • Proven expertise in programme leadership of Maximo to Concept migrations., • Proven experience delivering technology programmes in Facilities Management, Property Services, or Built Environment sectors would be hugely beneficial., • Strong understanding of FM operations, CAFM systems, and service delivery models., • Experience with mobile workforce solutions, asset management, and customer portals., • Familiarity with regulatory frameworks and compliance standards relevant to FM., • Excellent stakeholder engagement skills, including board-level reporting and operational leadership., • Prince2, MSP, or APM certified., • Agile/Scrum experience preferred., • Strong commercial acumen and vendor management skills., • Excellent communication, leadership, and negotiation capabilities. What You Will Get in Return This is a 6-month contract role paying between £700.00 - £1000.00 per day dependent on experience (OUTSIDE IR35) offering a competitive day rate. You'll enjoy hybrid working with flexibility across offices in London and Scotland. This is a unique opportunity to lead a high-impact strategic programme in a collaborative and dynamic environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Desired Skills and Experience ERP Programme Director, Dynamics, Maximo to Concept migration Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is looking for a motivated service desk engineer looking to grow their career. Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Experience Required: • 1–2 years of experience in user desktop support with strong technical capabilities in this area., • This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small business setting Key Technical Skills: • Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software., • Proficiency in supporting all versions of Microsoft Office, resolving a range of user-related issues., • Experience with server administration tasks, such as managing Active Directory, applying group policies, and resolving login issues, including those related to remote access., • Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions., • Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones., • Ability to work independently, with a strong eye for detail and documentation. Must understand how to appropriately engage with users at varying levels of seniority and effectively prioritize tasks., • Basic scripting abilities, particularly with PowerShell or batch files., • Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients., • Completion of at least one Microsoft certification exam., • Familiarity with Apple Mac systems., • Knowledge of virtualization platforms such as Hyper-V or VMware., • Experience in building and setting up Windows Servers.

IT Support Engineer – MSP / Field Support – London-Based Clients (Mon–Fri) Location: London (mix of client site work and remote support) Client: A well-established London-based MSP We're working with a growing London-based Managed Service Provider (MSP) that's looking to bring on an experienced IT Support Engineer to support their expanding client base across the city. This is a Monday to Friday position only, with no night or weekend shifts. The role involves a blend of field-based work at client sites in London and remote support from home on the days you're not on-site. You must be based in London (or very nearby) as travel to client offices across Greater London is a regular part of the role. The Role As an IT Support Engineer, you’ll play a key part in delivering technical support and projects for a range of clients across industries. Your week will typically include 1 to 5 days per week onsite, depending on support needs and scheduled work, with the rest of your time spent working remotely from home. The role sits within a skilled technical team and offers exposure to a wide range of Microsoft and cloud technologies, as well as career development and certification support. Key Responsibilities • Provide technical support across Microsoft platforms: Microsoft 365, Azure, Windows Server, Entra ID (Azure AD), Intune, SharePoint, Exchange, etc., • Troubleshoot a variety of technical issues including workstations, cloud services, user access, software, and networking (DNS, VPN, firewalls)., • Attend client sites across London for onsite support, installations, and project delivery., • Provide remote helpdesk support using RMM and PSA tools on days not spent on-site., • Ensure tickets are logged, managed, and resolved in line with SLAs., • Collaborate with internal engineers and escalate when needed., • Maintain internal documentation and follow best practices. What We’re Looking For • 3+ years of experience in an MSP or fast-paced multi-client IT environment., • Solid knowledge of:, • Microsoft 365, Azure, Windows Server, Intune, Entra ID, • Networking fundamentals (DNS, firewalls, VPNs, VLANs), • RMM/PSA tools such as NinjaOne, ConnectWise, Datto, • Excellent client-facing skills with a strong focus on communication and service delivery., • Self-starter with the ability to manage field and remote work independently., • Must be currently living in London or able to easily commute across London., • Bonus: Microsoft certifications (AZ-104, MS-100/101), PowerShell, or ISO/GDPR awareness. What’s on Offer • Monday to Friday only – no night or weekend shifts, • Hybrid structure – mix of client site visits and remote work, • Work with a well-established MSP with modern tooling and technologies, • Training and certification support, • Exposure to a variety of client environments, industries, and tech stacks, • Supportive team and real opportunities for growth and progression

SAP SuccessFactors Lead Location:London (Hybrid) Salary: c£55K to £60K + Bonus and Benefits Are you an experienced HRIS professional with a passion for SAP SuccessFactors and driving digital transformation across People systems? We’re partnering with a global business that’s investing heavily in its HR technology landscape and they’re looking for someone who can take ownership of SuccessFactors across modules such as Employee Central, Performance & Goals, Recruitment, Learning, and People Analytics. The Opportunity As HR Information Systems Lead, you’ll play a key role in shaping how the business leverages SuccessFactors to deliver an outstanding employee experience. Reporting to the Head of People, you’ll ensure the platform runs seamlessly, from configuration and data accuracy to process optimisation and user training. You’ll also lead the integration of new entities post-acquisition, manage day-to-day HR system operations, and champion continuous improvement across the HR tech stack. This is a hands-on role where you’ll combine your technical configuration expertise with a collaborative, people-focused approach, ensuring systems empower teams across the business to perform at their best. What You’ll Do • Own configuration, maintenance and optimisation of SAP SuccessFactors modules, • Support HR teams with data governance, reporting and analytics, • Partner with stakeholders to deliver the People Systems roadmap, • Lead onboarding of new users and entities into the HRIS landscape, • Manage the HRIS Helpdesk, resolving queries and driving user satisfaction, • Support small enhancement projects, feature releases and testing cycles What You’ll Bring • 4+ years’ experience in HRIS management, with at least 1–2 years hands-on with SuccessFactors, • Strong configuration knowledge across Employee Central and Performance & Goals (certifications perferable), • Understanding of data governance, GDPR, and system integrations (e.g. payroll, LMS, identity), • Confident communicator who can bridge the gap between HR, IT and business teams, • Analytical mindset, with experience building HR dashboards and data insights, • Proactive, organised and solutions-driven approach Why Apply? • Work closely with a forward-thinking Chief People Officer in a high-impact role, • Join a business investing in digital HR transformation and employee experience, • Hybrid working with London base and occasional travel, • Opportunities to lead projects and shape future system enhancements Interested? If you’re passionate about SuccessFactors, data-driven HR, and improving the employee journey through technology, this could be the next big step in your HRIS career.

A leading global investment firm is looking for a Data Support Engineer to join a high-impact team supporting quantitative researchers and traders. This is a fantastic opportunity to work in a fast-paced, data-driven environment where technology and research are at the heart of the business. You'll play a key role in ensuring the smooth operation of data systems, supporting users across the business, and contributing to the ongoing development of a world-class data platform. Responsibilities • Act as the first point of contact for researchers and traders needing support with data access, usage, and tooling., • Troubleshoot and resolve data-related issues in collaboration with data engineering teams., • Onboard new users and provide training on internal data tools and best practices., • Maintain and improve internal documentation to ensure clarity and consistency across the platform., • Manage support workflows using tools like JIRA, ensuring timely resolution of requests., • Contribute to expanding data coverage, including live data collection and historical backfills., • Help maintain data quality and integrity across a wide range of financial datasets. Requirements • A degree in Computer Science, Data Science, Finance, or a related technical field., • Experience in a data support, technical support, or IT helpdesk role - ideally within a financial or trading environment., • Strong Python skills, particularly with data libraries such as Pandas and NumPy., • Familiarity with APIs, data pipelines, and data infrastructure., • Exposure to financial data providers like Bloomberg, Reuters, or similar., • Experience using JIRA or other ticketing/project management tools., • Excellent communication skills and a proactive, problem-solving mindset., • Attention to detail and a passion for delivering high-quality support in a fast-moving environment. Why Join? • Work in a collaborative, research-driven environment where data and technology are central to decision-making., • Be part of a team that directly supports the firm's trading and investment strategies., • Gain exposure to cutting-edge tools and a wide variety of datasets., • Enjoy a culture that values innovation, continuous learning, and work-life balance. If you have experience supporting front office teams with data needs and are ready for a challenge with a high performing fund, apply today!

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

OVERVIEW What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records (GWR) back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo, and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media,, and live events. Also the bird was the Golden Plover. In case you were wondering… Guinness World Records are looking for a Business Analyst to work with its agile development team to enhance and test their internal bespoke platforms. This is a fixed-term maternity cover. ESSENTIAL DUTIES AND RESPONSIBILITIES • Develop effective working relationship with internal customers to understand new system features, • Translate those requirements into user stories for sprints, • Act as the customer representative within the development team, • Oversee testing on behalf of the customer working with the junior tester, • Provide regular progress updates to the customer, • Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential • Excellent communication skills, • Experience with automated testing tools, • Working in an Agile development team, • Writing user stories, • Experience of a variety of different industries and business processes, • Experience dealing with public facing websites, • Able to suggest creative solutions Desirable • Experience working with teams in multiple time zones KEY RELATIONSHIPS: · Director of Digital Technology and IT · IT Department · All members of staff across the globe Our commitment Guinness World Records is an equal opportunity employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. We are committed to including people with a variety of voices, identities, backgrounds, experiences, abilities and perspectives. We are determined to ensure that no applicant, freelancer or employee receives less favorable treatment on the grounds of race, disability age, religion, sexual orientation, veteran status or marital status, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We live by our values Integrity of our records, assessing claims with objectivity and enthusiasm and free from prejudice or bias. This integrity extends to our people, the way we act, the way we do business and the way we make decisions Respect for our record holders and challengers, our brand, our people, our business partners and our owner. Inclusiveness is central to achieving our Vision. We believe in offering record-breaking for everyone, everywhere. Passion in our enthusiasm about records and record holders, our brand and purpose, our people, and how we demonstrate that in our work and to our customers. Fun is part of everything we do. It is one of the reasons we are here and will always be at the heart of how we behave.

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility?. Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Pr

AV Support Assistant/AV Specialist/Unified Communications Analyst A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on permanent basis. AV Support Assistant/AV Specialist/Unified Communications Analyst Summary: Our clients IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: • Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes meeting room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others), • Deliver preventative maintenance and develop and complete regular checklists to ensure the operation of the meeting and conference platforms AV Support Assistant/AV Specialist/Unified Communications Analyst Experience required: • A minimum of 3 years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc), • Understanding of network fundamentals, sufficient to diagnose and assess infrastructure-related issues, • Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel, • Knowledge of Remote Access systems and focusing on supporting remotely, • Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Head of Workplace Technology and Supportwho expects more from their career. It's a chance to extend and improve dunnhumby's Technology Enablement Department. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. You will be responsible for leading a global team who are accountable for delivering exceptional end user computing services and support. Overseeing the full lifecycle of Windows and macOS client platforms, including endpoint management, automation, configuration governance, and end user productivity tooling while ensuring a secure, efficient, and user-centric technology environment. In addition to managing the end user technology estate, you will be leading the performance and evolution of the IT Helpdesk and product support functions, ensuring timely, high-quality support for end users and business-critical applications. Provide strong operational leadership, with a passion for driving continuous improvement, user satisfaction, and technology enablement across the organisation. What we expect from you • Oversee and govern a global Microsoft 365 Enterprise technology estate, • Automate provisioning and governance of end-user hardware and software, • Lead vendor management to enhance solution quality and cost-efficiency, • Drive continuous improvement and change initiatives across IT operations, • Drive the adoption of AI to enhance productivity and enrich the work experience., • Champion employee and customer experience through technology and coaching, • Implement cybersecurity measures to protect data and end-user technologies, • Lead a high-performing team, setting clear goals and fostering development, • Analyze performance metrics and support data-driven decision-making, • Collaborate with stakeholders to resolve issues and deliver integrated solutions, • Knowledge of end-user systems and support tools, • Technical experience with using Workplace Technologies, • Ability to lead IT teams and manage performance, • Clear communication with both technical and non-technical audiences, • Experience with platforms like Microsoft 365, Azure, or Google Workspace, • Customer focused and driven to improve employee experience What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

• Mon to Fri - standard office hours, • Site based role with only irregular scope for home working, • Salary plus car or cash allowance and private healthcare Here at ISS, as one of the UK's leading Facilities Management (FM) firms, we are looking to recruit an FM Leader, well versed within Hard FM operations to spearhead site activity on a major client site in Stratford, London. The site is a flagship retail and leisure complex, a vibrant hub of fashion, food, entertainment, and innovation. Since opening in 2011, it has become a landmark destination, welcoming millions of visitors annually and offering a world-class retail experience across over 300 stores, restaurants, and leisure venues. Due to the size and complexity of the site, the FM service must be robust and comprehensive, covering Engineering, Helpdesk and Service Yard, with each service line enjoying its own leadership team, but all reporting into this role as the Site Leader. You will ensure the service lines are delivered successfully, oversee the P&L and ensure customer satisfaction. The team and processes are in all place, and so the role best suits an established Facilities Leader with an eye for continuous improvement comfortable working in a high end retail environment. Actions will include: • Ensuring a high level of client satisfaction, supporting on account leadership in the management of service delivery and where required driving local initiatives as well as ensuring consistency in processes, systems and reporting, • Ensuring the efficient and consistent operation of all technical services to meet contractual obligations and statutory requirements., • Support and originate technical services initiatives to deliver Account savings glide paths and account plan with detailed and specific objectives of cost savings, consistency and risk management, • Responsible for the leadership of all resources involved in the delivery of contracted scope of services. (E.g., recruitment, ethics, performance assessment, personal development, personal wellbeing etc. driving ISS standing as employer of choice., • Manage relationships with key stakeholders in the Client’s organisation. We need from you: • Clear and extensive experience of leading FM operations, covering both hard and soft services, • Time having managed a P&L, • Experience in having managed managers., • An Engineering background, and qualification would be very useful., • Any time in retail or leisure accounts would be advantageous.

Locations: Field-based in various locations: 1. London North, 2. London North/ East, 3. London East, 4. London South/ East, 5. Birmingham South/ East, 6. Manchester West~ Liverpool, 7. Sheffield Life’s Good at LG! At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, and consumer electronics to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise help drive the company forward. As such, LG is the right place for you if: • You are a smart cookie. You like to dig into the data and find creative solutions., • You are motivated and driven. You thrive on a challenge and want to be No. 1., • You are a people person. You like helping people out and you want to understand where they’re coming from., • You’re honest and you will speak up (politely, of course!), but you do it because you care and because it’s the right thing to do. Opportunity This is a fantastic opportunity to join our Service team as a Direct Mobile Service (DMS) Engineer. Our Service team is responsible for providing excellent after sales customer service by proactively identifying problems, resolving issues, and providing support on all technical aspects of the LG product range. As a DMS Engineer, you will assume responsibility for providing full technical repair support directly to our customers, providing technical feedback to help resolve issues and improve product performance, and demonstrate aptitude for continuous improvement, thus decreasing our repair turnaround time. Your Role & Responsibilities • Effectively manage daily workload and carry out scheduled repairs, which will include possible out-of-hours visits to customer’s homes both during the week and at weekends, • Successfully diagnose problem and test product, • Support the LGEUK technical helpdesk and LGEUK repair network as required., • Manage adequate van stock levels to ensure a high first time repair completion rate, • Complete relevant paperwork and accurate document working records, • Support the servicing of advanced Premium products, • Build your LG product knowledge base through continuous learning and training, • Bring the practical skills learned in the market back into the technical support function and to act as repair escalation point for the market Skills, Education & Experience • Must have a formal qualification in engineering and/or servicing, • A minimum of 5 years white goods repair services experience on products such as washers, dryers, refrigerators, ice machines, chillers and heat pump dryers with strong electrical background. Experience on brown goods is a plus, • Electrical qualifications, • Current F gas certification is an advantage, • Must have a clean driving license record, • An excellent communicator together with a high level of customer care and service skills, • Self-motivated, able to work with little or no supervision and direction with a fully flexible approach to the work, • Familiar with and adopts a high level of health and safety standards, • Ability to multi-task with exceptional organisational skills, • Complete finisher - able to be resilient to drive issues through to a successful customer focused solution, • Good judgement - able to make practical and realistic decisions within scope of responsibility, • Able to solve business and customer related issues  Able to be flexible and develop quality, customer-focused targets and service Your Benefits • 9% Employer Contribution to Your Pension, • Life Assurance, • Private Healthcare (including optical & dental) for you and your family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Our Equal Opportunities Statement LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.

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Our client is looking for a motivated service desk engineer looking to grow their career. Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. 12 years of experience in user desktop support with strong technical capabilities in this area. ~ This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small business setting Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software. Proficiency in supporting all versions of Microsoft Office, resolving a range of user-related issues. Experience with server administration tasks, such as managing Active Directory, applying group policies, and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Completion of at least one Microsoft certification exam. Experience in building and setting up Windows Servers.

Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)\n Here at Burns Sheehan, we are working exclusively with a leading name in the Real Estate sector as they look to hire an Infrastructure Engineer to join their Technology Services function on an initial 12-month fixed-term basis. \n\n This is a hybrid role where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service and effective escalation processes, while also supporting change and vendor management. \n\n The business is medium-sized (150 people across 9 countries), so it’s still agile, with the chance to influence how things are run. Lead the day-to-day operations of the internal IT support team \n Guide operational tooling improvements and help prioritise internal service enhancements \n Experience in IT Service Delivery or Helpdesk function supporting Tickets across 2nd/3rd Line \n Managing escalations and working closely with internal teams ensuring service quality \n Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory \n Freshservice, ServiceNow, Jira)\n Some exposure to change management and helping shape technical delivery would be useful \n ITIL knowledge or equivalent experience preferred \n\n While deep technical skills aren’t required, a solid grounding in IT operations and service environments is important. \n\n Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)

Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)\n Here at Burns Sheehan, we are working exclusively with a leading name in the Real Estate sector as they look to hire an Infrastructure Engineer to join their Technology Services function on an initial 12-month fixed-term basis. \n\n This is a hybrid role where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service and effective escalation processes, while also supporting change and vendor management. \n\n The business is medium-sized (150 people across 9 countries), so it’s still agile, with the chance to influence how things are run. Lead the day-to-day operations of the internal IT support team \n Guide operational tooling improvements and help prioritise internal service enhancements \n Experience in IT Service Delivery or Helpdesk function supporting Tickets across 2nd/3rd Line \n Managing escalations and working closely with internal teams ensuring service quality \n Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory \n Freshservice, ServiceNow, Jira)\n Some exposure to change management and helping shape technical delivery would be useful \n ITIL knowledge or equivalent experience preferred \n\n While deep technical skills aren’t required, a solid grounding in IT operations and service environments is important. \n\n Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)

Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)\n Here at Burns Sheehan, we are working exclusively with a leading name in the Real Estate sector as they look to hire an Infrastructure Engineer to join their Technology Services function on an initial 12-month fixed-term basis. \n\n This is a hybrid role where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service and effective escalation processes, while also supporting change and vendor management. \n\n The business is medium-sized (150 people across 9 countries), so it’s still agile, with the chance to influence how things are run. Lead the day-to-day operations of the internal IT support team \n Guide operational tooling improvements and help prioritise internal service enhancements \n Experience in IT Service Delivery or Helpdesk function supporting Tickets across 2nd/3rd Line \n Managing escalations and working closely with internal teams ensuring service quality \n Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory \n Freshservice, ServiceNow, Jira)\n Some exposure to change management and helping shape technical delivery would be useful \n ITIL knowledge or equivalent experience preferred \n\n While deep technical skills aren’t required, a solid grounding in IT operations and service environments is important. \n\n Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)

Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)\n Here at Burns Sheehan, we are working exclusively with a leading name in the Real Estate sector as they look to hire an Infrastructure Engineer to join their Technology Services function on an initial 12-month fixed-term basis. \n\n This is a hybrid role where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service and effective escalation processes, while also supporting change and vendor management. \n\n The business is medium-sized (150 people across 9 countries), so it’s still agile, with the chance to influence how things are run. Lead the day-to-day operations of the internal IT support team \n Guide operational tooling improvements and help prioritise internal service enhancements \n Experience in IT Service Delivery or Helpdesk function supporting Tickets across 2nd/3rd Line \n Managing escalations and working closely with internal teams ensuring service quality \n Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory \n Freshservice, ServiceNow, Jira)\n Some exposure to change management and helping shape technical delivery would be useful \n ITIL knowledge or equivalent experience preferred \n\n While deep technical skills aren’t required, a solid grounding in IT operations and service environments is important. \n\n Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)

Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)\n Here at Burns Sheehan, we are working exclusively with a leading name in the Real Estate sector as they look to hire an Infrastructure Engineer to join their Technology Services function on an initial 12-month fixed-term basis. \n\n This is a hybrid role where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service and effective escalation processes, while also supporting change and vendor management. \n\n The business is medium-sized (150 people across 9 countries), so it’s still agile, with the chance to influence how things are run. Lead the day-to-day operations of the internal IT support team \n Guide operational tooling improvements and help prioritise internal service enhancements \n Experience in IT Service Delivery or Helpdesk function supporting Tickets across 2nd/3rd Line \n Managing escalations and working closely with internal teams ensuring service quality \n Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory \n Freshservice, ServiceNow, Jira)\n Some exposure to change management and helping shape technical delivery would be useful \n ITIL knowledge or equivalent experience preferred \n\n While deep technical skills aren’t required, a solid grounding in IT operations and service environments is important. \n\n Infrastructure Engineer - 12 Month (FTC) | £60,000 (Flex) - London (Hybrid - 3 Days Onsite)

Our client is looking for a motivated service desk engineer looking to grow their career. Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. 12 years of experience in user desktop support with strong technical capabilities in this area. ~ This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small business setting Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software. Proficiency in supporting all versions of Microsoft Office, resolving a range of user-related issues. Experience with server administration tasks, such as managing Active Directory, applying group policies, and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Completion of at least one Microsoft certification exam. Experience in building and setting up Windows Servers.

IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. An e

Apply now for immediate consideration.

Proven experience as a help desk technician or other customer support role. IT Help Desk Technician, New Client Requirement – London UK. Record events and problems and their resolution in the helpdesk ticketing system.

We are seeking a proactive and experienced IT Operations Specialist to establish and manage IT infrastructure, systems, and support services for our growing UK operation and our expanding network of international offices (including locations such as Dubai, New York, and South Africa). As our first dedicated IT hire in the UK, this role requires someone who is both hands-on and strategic capable of building systems from the ground up, delivering excellent end-user support, and playing a key role in shaping our global IT foundation. You'll act as the bridge between our UK and international teams, working closely with our overseas parent company to align systems and ensure smooth tech operations across locations. Your key responsibilities will include: Establish and maintain IT systems, devices, user accounts, and software platforms across UK and international offices. Design and manage secure network architecture (VLANs, Active Directory, DNS/DHCP configurations). Implement and oversee endpoint and enterprise security measures, enforce security policies, and ensure up-to-date compliance with regulatory standards. Administer and optimize the Microsoft 365 ecosystem (SharePoint, Entra, Azure AD, Exchange). Provide responsive 1st and 2nd line support for employees across multiple time zones. Lead consistent IT onboarding and offboarding processes globally. Develop and enforce scalable IT policies, standards, and documentation. Ensure systems comply with UK and international standards. Manage vendors, software licenses, asset lifecycle, and IT budgets. Evaluate and implement emerging technologies that improve performance, security, or scalability. Deliver IT reporting and analytics on infrastructure health, usage trends, and compliance status. Act as the IT liaison between UK operations and the overseas IT leadership team. Were looking for someone with: Proven experience in IT operations or generalist roles, especially in multi-location or fast-growing environments. Comfortable working independently in a standalone or startup-like capacity. Solid hands-on experience in infrastructure, networking, cybersecurity, and cloud tools (especially Microsoft 365 and Azure). Strong grasp of IT compliance frameworks. Familiarity with enterprise tools such as ERP, asset management systems, or helpdesk platforms. Experience with IT vendor management and cross-border support coordination. Excellent problem-solving, documentation, and interpersonal skills. Analytical mindset with an eye for process improvement and risk mitigation. Adaptable and forward-thinking, with an interest in emerging technologies and digital transformation. Education and Certification Bachelors in Computer Science, Information Technology, Electrical & Electronics Engineering, or a related technical field. Experience in IT, including experience in a leadership or management role. CCNA (Cisco Certified Network Associate) Microsoft Certified: Azure Security Engineer Associate CompTIA Security+ ISC Certified in Cybersecurity (CC) or other relevant cybersecurity or cloud certifications Benefits and Perks of working for SFI Agri Commodities As a fairly new company, were still in the early stages of building out our perks and benefits, which makes this an exciting time to join us. Youll have the opportunity to help shape our workplace culture and the kind of employee experience we create as we grow. That said, heres what we currently offer: Flexible, hybrid working environment Private medical insurance 25 days annual leave Pension Enhanced parental leave Equal Employment Opportunity Were proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

You will mainly support Front Office users of the Investment Banking branch on booking and trading tools applications. You will ensure the continuity of the business by building strong relationships with the global Forex & Rates support teams, local helpdesk-support team, IT development team, the in

We are seeking a dedicated IT Support Manager to provide IT helpdesk and operational support for our London office. Prior experience in IT support for multinational corporations is preferred, with the ability to collaborate with global teams and understand regional compliance differences. Knowledgea

A leading global investment firm is looking for a Data Support Engineer to join a high-impact team supporting quantitative researchers and traders. This is a fantastic opportunity to work in a fast-paced, data-driven environment where technology and research are at the heart of the business. You'll play a key role in ensuring the smooth operation of data systems, supporting users across the business, and contributing to the ongoing development of a world-class data platform. Act as the first point of contact for researchers and traders needing support with data access, usage, and tooling. Troubleshoot and resolve data-related issues in collaboration with data engineering teams. Onboard new users and provide training on internal data tools and best practices. Manage support workflows using tools like JIRA, ensuring timely resolution of requests. Contribute to expanding data coverage, including live data collection and historical backfills. Help maintain data quality and integrity across a wide range of financial datasets. A degree in Computer Science, Data Science, Finance, or a related technical field. Experience in a data support, technical support, or IT helpdesk role - ideally within a financial or trading environment. Strong Python skills, particularly with data libraries such as Pandas and NumPy. Familiarity with APIs, data pipelines, and data infrastructure. Exposure to financial data providers like Bloomberg, Reuters, or similar. Experience using JIRA or other ticketing/project management tools. Attention to detail and a passion for delivering high-quality support in a fast-moving environment. Work in a collaborative, research-driven environment where data and technology are central to decision-making. Be part of a team that directly supports the firm's trading and investment strategies. Enjoy a culture that values innovation, continuous learning, and work-life balance. If you have experience supporting front office teams with data needs and are ready for a challenge with a high performing fund, apply today!

We are seeking a proactive and experienced IT Operations Specialist to establish and manage IT infrastructure, systems, and support services for our growing UK operation and our expanding network of international offices (including locations such as Dubai, New York, and South Africa). As our first dedicated IT hire in the UK, this role requires someone who is both hands-on and strategic capable of building systems from the ground up, delivering excellent end-user support, and playing a key role in shaping our global IT foundation. You'll act as the bridge between our UK and international teams, working closely with our overseas parent company to align systems and ensure smooth tech operations across locations. Your key responsibilities will include: Establish and maintain IT systems, devices, user accounts, and software platforms across UK and international offices. Design and manage secure network architecture (VLANs, Active Directory, DNS/DHCP configurations). Implement and oversee endpoint and enterprise security measures, enforce security policies, and ensure up-to-date compliance with regulatory standards. Administer and optimize the Microsoft 365 ecosystem (SharePoint, Entra, Azure AD, Exchange). Provide responsive 1st and 2nd line support for employees across multiple time zones. Lead consistent IT onboarding and offboarding processes globally. Develop and enforce scalable IT policies, standards, and documentation. Ensure systems comply with UK and international standards. Manage vendors, software licenses, asset lifecycle, and IT budgets. Evaluate and implement emerging technologies that improve performance, security, or scalability. Deliver IT reporting and analytics on infrastructure health, usage trends, and compliance status. Act as the IT liaison between UK operations and the overseas IT leadership team. Were looking for someone with: Proven experience in IT operations or generalist roles, especially in multi-location or fast-growing environments. Comfortable working independently in a standalone or startup-like capacity. Solid hands-on experience in infrastructure, networking, cybersecurity, and cloud tools (especially Microsoft 365 and Azure). Strong grasp of IT compliance frameworks. Familiarity with enterprise tools such as ERP, asset management systems, or helpdesk platforms. Experience with IT vendor management and cross-border support coordination. Excellent problem-solving, documentation, and interpersonal skills. Analytical mindset with an eye for process improvement and risk mitigation. Adaptable and forward-thinking, with an interest in emerging technologies and digital transformation. Education and Certification Bachelors in Computer Science, Information Technology, Electrical & Electronics Engineering, or a related technical field. Experience in IT, including experience in a leadership or management role. CCNA (Cisco Certified Network Associate) Microsoft Certified: Azure Security Engineer Associate CompTIA Security+ ISC Certified in Cybersecurity (CC) or other relevant cybersecurity or cloud certifications Benefits and Perks of working for SFI Agri Commodities As a fairly new company, were still in the early stages of building out our perks and benefits, which makes this an exciting time to join us. Youll have the opportunity to help shape our workplace culture and the kind of employee experience we create as we grow. That said, heres what we currently offer: Flexible, hybrid working environment Private medical insurance 25 days annual leave Pension Enhanced parental leave Equal Employment Opportunity Were proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

IT Support Technician Location: London (on-site) Full-time, Permanent Salary, 28,000 - 33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy, fast-paced office environment. You will play a key role in keeping our people connected, from supporting desk moves and installations to building new machines and resolving day-to-day IT issues through our ticketing system. This is an ideal role for someone early in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What Youll Do Provide first-line IT support across the business, managing requests through the internal ticketing system. Set up and configure laptops, PCs, and mobile devices for new and existing users. Support regular desk moves, hardware installations, and equipment upgrades. Diagnose and resolve hardware, software, and network issues. Ensure all IT assets are properly documented, labelled, and maintained. Assist with system updates, patching, and IT improvement projects as required. What Were Looking For Some experience in IT support, helpdesk, or technical services (professional or academic). Good understanding of Windows operating systems and Office 365. Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.). Excellent communication and problem-solving skills. Proactive, organised, and eager to learn. Whats on Offer Full training and support to help you develop your technical skills. Opportunities for progression within a collaborative IT team. Financial support for relevant studies and certifications. Salary review and pay rise after successful completion of 6-month probation. A friendly, dynamic working environment with plenty of hands-on experience. If you are enthusiastic about technology and want to build your IT career in a professional, supportive environment, we would love to hear from you.

The ICT Helpdesk team offers 1st to 3rd line support to over 600 computer users, predominantly senior fee‑earners working under tight business deadlines, each with varying levels of IT system knowledge. The ICT department provides comprehensive services to all members of the firm. The Helpdesk is

We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. Previous experience in a helpdesk, service desk, or administration role. Log and monitor helpdesk requests using the internal tick

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and com

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Support Worker based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. As a Support Worker you will support young people with t

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress

Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you. We are committed to Equality, Diversity & Inclusion in all that we do and welco

Unlimited referrals with our Refer a Friend' bonus scheme. As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Care Assistant, you could be doing anything from supporting residents with their food

Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for regist

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each

Make a Real Difference in Your Local Community with Trinity Homecare!. Your car isn’t just transport – it’s your tool to connect with your community. With over 20 years of experience, we’re known for delivering care that’s .