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Location: Croydon and surrounding areas Employment Type: (Full-time & Part-time) Join Our Caring Team Sunbird Care Ltd is looking for a caring, reliable and motivated Care Worker / Support Worker to join our team and provide high-quality, person-centred care to our Service Users. We are particularly interested in candidates who drive and live in or close to Croydon, as the role involves travelling to support Service Users in their homes and within the community. About the Role As a Care Worker / Support Worker, you will provide compassionate support that promotes the dignity, independence, privacy, choice and wellbeing of Service Users. Your responsibilities will include: • Providing personal care and support to Service Users with a range of needs, illnesses and disabilities., • Supporting with washing, bathing, dressing and toileting., • Assisting Service Users with mobility and physical disabilities., • Using manual handling equipment safely and correctly., • Following good infection prevention and control practices., • Supporting Service Users with their care and support plans., • Assisting with medication where required and within the agreed level of support., • Preparing food and drinks according to individual preferences, nutritional needs and cultural requirements., • Providing companionship and emotional support., • Supporting Service Users to maintain contact with family and friends., • Accompanying Service Users on trips and activities in the community., • Maintaining accurate care and medication records., • Reporting concerns regarding the health, wellbeing, behaviour or safety of Service Users., • Maintaining confidentiality and safeguarding Service Users from abuse., • Following health and safety procedures, Sunbird Care policies and relevant care standards., • Attending training and team meetings and being committed to continuous learning. The full job description highlights the importance of person-centred care, dignity and independence, as well as safe manual handling, accurate record keeping, safeguarding and ongoing training. About You We are looking for someone who: • Has a full driving licence and access to a vehicle., • Lives in Croydon or within a reasonable travelling distance., • Has previous experience working in healthcare, social care or a similar care environment., • Has experience in personal care., • Has knowledge or experience of manual handling and moving & handling., • Understands the importance of infection control and good hygiene practices., • Is compassionate, respectful, patient and reliable., • Can work independently while also being a supportive team member., • Is committed to protecting the dignity, privacy, choice and independence of Service Users., • Has good communication and record-keeping skills., • Is willing to learn, develop and undertake regular training as part of their role. Why Join Sunbird Care? We value people who genuinely want to make a positive difference in the lives of others. You will receive support and training to help you develop your skills and confidence in the role. The job description specifically requires Care Workers to attend both in-house and external training and to participate in team meetings. Hourly Rate: £13.00 – £14.50 If you are an experienced, caring and dependable individual who wants to develop your career in care, we would love to hear from you. To apply: Please send your CV and a brief covering message explaining your care experience and availability.

About the Role We are looking for caring, reliable and compassionate Care Workers to join our team and provide high-quality care and support to people in their own homes and/or supported living settings. You will support individuals to maintain their independence, dignity and quality of life while ensuring their care needs are met safely and respectfully. Key Responsibilities • Providing personal care and practical support where required., • Supporting service users with daily living activities., • Assisting with meal preparation and household tasks., • Supporting individuals to attend appointments and participate in activities., • Administering or prompting medication in line with care plans and training., • Maintaining accurate and confidential care records., • Promoting independence, choice, dignity and respect., • Following safeguarding, health and safety and infection-control procedures., • Working closely with colleagues, families and other professionals. About You We are looking for people who are: • Compassionate, patient and respectful., • Reliable and responsible., • Good communicators and team players., • Able to work flexibly, including evenings and weekends., • Committed to providing person-centred care., • Willing to complete mandatory training and ongoing development. Previous care experience is desirable but not essential, as full training and support will be provided to suitable candidates. Requirements • Right to work in the UK., • Ability to communicate effectively in English., • Willingness to undergo an enhanced DBS check., • Relevant care experience or qualifications are advantageous., • A driving licence and access to a vehicle may be required for some positions. What We Offer • Competitive pay., • Flexible working opportunities., • Full induction and mandatory training., • Ongoing training and career development., • Supportive management team., • Opportunities for additional hours., • Employee recognition and development opportunities. If you are passionate about making a real difference in people's lives, we would love to hear from you. Apply today to join our team.

Provide person-centred support to enable the client to remain safe, comfortable and as independent as possible in her own home. Support includes: • Assist with personal care, washing and bathing as required, while maintaining dignity and privacy., • Support the client with dressing and getting ready for the day., • Support and encourage safe mobility around the home., • Encourage the client to maintain independence and complete tasks she is able to do safely herself., • Prepare breakfast, light meals, snacks and drinks according to the client's preferences., • Encourage adequate food and fluid intake and report any concerns., • Provide support with toileting and continence needs where required, maintaining dignity and good hygiene., • Provide companionship, reassurance and emotional support., • Encourage the client to follow mobility/physiotherapy exercises already recommended by relevant professionals, where these form part of her agreed care plan., • Observe for changes in mobility, pain, skin condition, bowel pattern, appetite, hydration or general wellbeing and report concerns promptly., • Maintain a safe environment and reduce falls risks, particularly when the client is mobilising., • Record all care and relevant observations accurately after each visit., • Report any deterioration, incidents or concerns in accordance with OPCS escalation procedures. Skills Required • Personal care and dignity, • Bathing and washing support, • Continence and toileting support, • Safe mobility assistance, • Moving and handling awareness, • Falls prevention and risk awareness, • Meal and drink preparation, • Nutrition and hydration monitoring, • Observation and escalation of changes in condition, • Skin integrity awareness, • Supporting an older person with reduced mobility, • Promoting independence, • Person-centred communication, • Companionship and reassurance, • Accurate care documentation, • Infection prevention and control, • Medication awareness and safe working within the care plan, • Ability to recognise when concerns require escalation to family, manager or healthcare professionals Equipment / Aids Equipment currently identified or requiring confirmation: • Walking/mobility aid used by the client, • Stair support/handrails within the home, • Appropriate footwear for safe mobility, • PPE for personal care as required Important The successful applicant must: • Live in or very close to Sydenham (SE26) or be able to travel reliably to the area for scheduled calls., • Be available for morning, lunchtime and evening visits, including weekends., • Be reliable and able to commit consistently to agreed visits., • Have experience providing personal care, including washing, bathing and dressing., • Be confident supporting a person with reduced mobility and promoting safe movement around the home., • Understand how to encourage independence rather than taking over tasks unnecessarily., • Be able to prepare simple, nutritious meals and drinks and confidently encourage good nutrition and hydration., • Be comfortable providing medication prompts/support in accordance with the client's care plan and medication records., • Be able to observe and accurately record food and fluid intake and report concerns appropriately., • Have good communication and observation skills and recognise changes in a client's wellbeing that require escalation., • Understand dignity, privacy, choice and person-centred care., • Have good written and spoken English for communication and accurate care records., • Follow infection prevention, safeguarding, moving and handling and medication procedures., • Complete required care records accurately and promptly after each visit., • Be willing to complete OPCS recruitment, training and competency requirements before working independently. Desirable • Previous domiciliary/home-care experience., • Experience supporting older adults with reduced mobility., • Experience supporting clients with nutrition and hydration needs., • Relevant care qualifications or training., • Driver with access to a vehicle, although applicants who live locally and can reliably attend all required visits will also be considered.

About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person