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Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you’ll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You’ll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting-edge tools such as Gainsight • Customer Lifecycle Management:, • Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers., • Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long-term value realization., • Customer Community Engagement:, • Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content., • Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer-to-peer learning., • Content Strategy and Creation:, • Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers., • Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints., • Customer Journey Mapping and Optimization:, • Collaborate with leadership to define and continually refine customer journey maps., • Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization, • Proven experience in digital customer success, marketing, or a related field with a focus on tech-enabled engagement strategies, • Strong written communication skills with the ability to create compelling content tailored to diverse customer personas., • Ability to manage multiple priorities in a fast-paced environment, balancingstrategic initiatives with day-to-day responsibilities., • Demonstrated success in working with complex software products and a strong aptitude for learning new technologies., • Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Ensure this is formatted as “normal” £50,000 -£62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits What We Are Looking For We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact _ should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found _.

Our client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception Host for a prestigious client based at Manchester.\n\nThe main feature of this role will be to provide exceptional customer service. This role has no direct reports although working collaboration with the Facilities Manager, Contract Support team and 3rd party specialists such as security is integral to the role.\n\nWorking hours: 8:30am-2:30pm – Monday to Friday\n\nPrimary Objectives and Tasks:\n\n Provide a high standard of reception service, meeting and greeting visitors and staff arriving on site\n\n Providing support to the client and answer calls and emails in a professional and timely manner\n\n Managing the meeting room bookings on request for the client’s staff\n\n Keep the reception area clean, tidy and clutter free\n\n Receive visitors – assisting them in signing into the Concierge System or advance preparation of passes & announcing their arrival to their host\n\n Answering & transferring calls via the Switchboard in a timely and polite manner\n\n Arrange car hire bookings\n\n Maintain a helpful & cheerful disposition always\n\n Provide training for on-site security guard and temporary reception staff\n\n Provide guest wifi accounts to onsite visitors\n\n Manage and maintain the shared reception and Helpdesk mailbox\n\n Arrange security appointments for staff access passes and manage the updates for existing access passes\n\n Allocate temporary passes & monitor returns\n\n Complete weekly reception checklist to ensure that all tasks have been completed\n\n Maintain reception handbook ensuring all processes are recorded and up to date\n\n Identify hazards and report through the appropriate channels (at least one per month)\n\n Managing outgoing and incoming archiving requests\n\n Help Desk management, logging and closing work orders\n\n Support the facilities team during periods of absence/holiday by receiving and logging facilities requests through the internal CAFM system, allocating tasks to onsite engineers\n\n Monitor and manage the facilities mailbox and phone extension for facilities request and ensuring all queries are directed to the correct team or logged on the in-house system.\n\n Log tasks on the in-house CAFM system and closing when complete.\n\n Allocating tasks to in house engineers.\n\n Monitoring for SLA failures and ensuring tasks are attended and completed on time.\n\n Managing the compliance system, E-Log books, uploading, monitoring and reporting.\n\n Ensuring we do not miss any SLA’s either on the CAFM system or E-log Books\n\n Maintaining PPM register and service visits and escalating where necessary.\n\n Managing the daily CAFM call with engineers, ensuring they have the info to complete their jobs.\n\n Raising Webquotes on the system, in direct relation to remedial works from reactive or PPM activities

United Kingdom is looking for a passionate software engineer dedicated to security, to collaborate across teams to ensure secure applications and services. The ideal candidate will have experience in cloud security and DevSecOps practices, contributing to building secure systems while enjoying flexi

Retail Security Officer – Matchday+ MCFC Team Store, Etihad Stadium £12.71 per hour + 12.07% Holiday Pay Please note: Matchday attendance is essential and non-negotiable. What is Matchday+? You must be available to work Manchester City home matchdays, which are typically Saturdays, Sundays, or weekday evenings. Matchday shifts are the core requirement of the role. Staff who demonstrate reliability, professionalism and strong performance will be offered additional shifts outside of matchdays. Want to join the Man City squad? We are looking for professional and customer-focused Security Officers to support the operation of the Manchester City Stadium Store at the Etihad Campus. Working in one of the busiest retail environments in football, you will help provide a safe, secure and welcoming experience for supporters whilst protecting staff, stock and company assets. Purpose of the Role Provide a visible security presence within the store. Help create a safe and welcoming environment for customers and colleagues. Deter theft, anti-social behaviour and other security risks. Support store management with loss prevention and incident management. Represent retail partners and Manchester City FC professionally at all times.Duties Include Monitoring customer and staff activity within the store. Conducting regular patrols of designated areas. Preventing and reporting theft, suspicious activity and security incidents. Assisting with crowd management during busy matchday periods. Completing incident reports and maintaining accurate records. Liaising with store management and stadium security teams when required. Providing excellent customer service and assisting supporters with general enquiries. Supporting emergency procedures and evacuations where necessary.Experience / Skills Required Valid SIA Door Supervisor or Security Guard Licence (essential). Previous retail security experience preferred. Previous retail or customer service experience desirable. Strong communication skills and confident spoken English. Professional appearance and approach. Calm under pressure and able to deal with challenging situations appropriately. Reliable, punctual and able to work independently. Comfortable working in a fast-paced environment with large crowds and high footfall.Other Information Matchday attendance is essential. The role includes weekday, evening and weekend shifts. Paid weekly at £12.71 per hour. Additional 12.07% holiday pay entitlement, which can be paid weekly or accrued. Based at the Manchester City Stadium Store, Etihad Campus (M11 3FF). Applicants must have the right to work in the UK and hold a valid SIA licence.For more information about working at Manchester City Retail, visit: www.workatmancityretail.shop

Van Guard Accessories has been a market leader in van accessories and van security. Do you have a proven track record in the vehicle security field and the entrepreneurial appetite and flair to markedly grow our revenues in the UK?. Why Join Van Guard Accessories?.

Our client, a leading Facilities Maintenance company, requiring Security Guards to join their team, on one of their dynamic corporate sites. Main Responsibilities for the Corporate Security Guard will be:. Corporate security experience is not necessary, but hopeful candidates should have the followi

The Military Provost Guard Service (MPGS) is seeking professional soldiers to provide armed security at MOD bases in the UK. The role involves managing security incidents, patrolling perimeters, and controlling access points.

A leading facilities maintenance company is seeking a Corporate Security Guard in Milton Keynes.

Our client, a leading Facilities Maintenance company, requires Security Guards to join their team on one of their dynamic corporate sites. Corporate Security Guard Location; Milton Keynes 4 on 4 off Shift Pattern To Start ASAP £9.

Van Guard Accessories Ltd is seeking a Divisional Sales Manager to drive growth and develop lasting customer partnerships in the vehicle security market.

Valid SIA Licence (Guarding as a minimum). Previous experience in a corporate security role is essential. If you are an experienced Security Officer looking for your next role in a corporate setting, we would like to hear from you.

This is a casual, part-time role offering flexible working.As a Bank Support Worker at a Barchester independent mental health hospital, you'll use your intuition and empathy to help our patients get the most out of life.You'll work as part of a multidisciplinary team to support patients with complex

As the Information Security Officer, you will help develop and maintain cybersecurity and privacy policies, while actively contributing to various team projects. Help maintain and align cybersecurity and privacy strategy with business and regulatory needs. Collaborate with stakeholders to enhanc

Maintaining a safe environment and ensuring compliance with safeguarding and health & safety requirements. Strong understanding of risk assessment, safety planning, and safeguarding.

We offer safe homes, mental health support and trusted advice.We believe that every child and young person has the right to be safe, heard and to shape their own future.We work alongside them to make that happen.We are here for children and young people, many of whom face multiple challenges and nee

We are seeking a dedicated and reliable cleaners to work at.Yew Tree Lane, Poynton, Cheshire SK12 1PU.The ideal candidates will play a crucial role in maintaining cleanliness and hygiene in various environments, ensuring that all areas are tidy, organised, and welcoming.Perform general cleaning task

In this position, you will be expected to;- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Support all clients to participate in Education, Train

Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs.We are looking for enthusiastic, resourceful and energetic Relief Support Workers who are well motivate

Creative Support are looking for resourceful and passionate individuals who are willing to go the extra mile to join our friendly team.At our service in Altrincham, Trafford, we provide personalized support to individuals with learning disabilities.We are recruiting support workers from all walks of

Strong safeguarding and risk management instincts.

Play & Youth Club Support Worker.Our client enables those with disabilities, their families, and their carers to lead fulfilling lives.They are now looking for Support Workers to join them, working part-time, seasonal and weekend hours.Joining a dedicated team, you’ll enable our client to achieve

Are you ready to make a difference in someones life?.Were Options, a passionate charity dedicated to empowering and enabling people with disabilities to live life to the full.Right now, were looking for kind-hearted, driven individuals to join our team as Outreach Support Workers.Whether you already

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?.Creative Support is a not-for-profit organisation w

Your new company An established, values-led charity is seeking a passionate and experienced professional to join its expanding accommodation services.The organisation delivers specialist, trauma-informed support to individuals and families affected by domestic abuse, helping them to rebuild their l

Maintaining accurate records and reporting any safeguarding concerns.

Family Support Worker (Agency).Flexible - Choose Your Own Shifts.We are looking for experienced and compassionate Family Support Workers to join our growing agency team across Norfolk.This is a varied and rewarding role where no two days are the same.You will be supporting children and young people

Housing Support Worker (Young People).Make a Real Difference – Become a Support Worker!.Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they'd love to hear from you!.They’re on the lo

In this position, you will be expected to; - Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly - Complete comprehensive risk and needs assessments - Support all clients to participate in Education, Tr

We are seeking an enthusiastic, compassionate and driven.Autism Specific Services in Bolton.This role involves providing direct support to individuals with complex needs, autistic spectrum conditions and learning disabilities.Additionally, you will coordinate and ensure the completion of staff train

Healthcare Support Worker - 12-Hour Shifts (Complex Care).Superior Healthcare is recruiting.The client also has neurological bowel needs and requires a hoist for all transfers and safe repositioning.She is very independent and values care that protects her dignity, choice, and control.This role is i

In return, you will receive a competitive salary of .This role is shift work, which might include some long days, nights, weekends and Bank Holidays.We require drivers, full UK driving licence is essential.Assistance with personal care required.We are a support provider who believe that people

Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly staff team in Ashton-under-Lyne, Tameside.Here we provide quality care and support to older people with a range of

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for confident Support Worker with a passion for delivering outstanding care to join our team at Cygnet Oaks.You’ll be wor

SCR social care is committed to safeguarding and protecting the welfare of vulnerable adults / children as a priority.

Role: Children's Residential Senior Support Worker Location: Kettering and Desborough area Pay: £15.Rota: Three-week rolling rota, including evenings and weekends Sleep-ins: Up to 8 per month, paid at £60 each About Heart and Home Living Heart & Home Living provides specialist resi

Ashberry Recruitment are currently looking for a temporary full time Project Workers to work in Manchester.As a Project Worker, you will be providing support to clients within the service.Some of your duties and responsibilities will be as follows: - Working as part of a small team - Carrying out

Creative Support is a national not-for-profit care provider specialising in support for adults with a wide range of needs including learning disabilities, mental health needs and elderly care.We work closely with the different local authorities and commissioners to ensure we provide a person centre

Role: Learning Support Worker Location: West Yorkshire Type: Temporary - Full Time Rate: £15 - £17 per hour Eden Brown are seeking an experienced Learning Support Worker for a Further Education College based in West Yorkshire.This is a full time temporary role to start asap.This is an excellen

Rehabilitation Support Worker .Are you passionate about Criminal Justice, fairness, and reintegration? Do you believe in the power of rehabilitation and want to contribute to reducing sexual harm? If so, we have an incredible opportunity for you! .We are on a mission to achieve.We're currently sea

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for confident d/Deaf Support Workers with a passion for delivering outstanding care.You’ll be working a full time contrac

Identify and report safeguarding concerns.

Mental Health Support Worker Join Nurseplus as a Mental Health Support Worker – Make a Difference Every Day At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a temporary Mental Health Support Worker, you’ll be providing high

At Bright Futures, everything circles back to one belief: every person with autism or a learning disability deserves the chance to thrive.Our specialist home in Urmston, Manchester provides high-quality care, education and life-enriching opportunities, delivered by teams who are as skilled as they a

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for an outstanding.You’ll have the opportunity to work flexible bank shifts at.Old Leigh House supports men living with a