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Overview We are seeking a friendly and efficient Cashier to join our team. The ideal candidate will have excellent customer service skills and the ability to handle transactions accurately. As a Cashier, you will be the first point of contact for customers, providing them with a positive shopping experience while managing payments and assisting with inquiries. Responsibilities Process customer transactions quickly and accurately using the till system. Provide exceptional customer service by greeting customers warmly and addressing their needs. Handle cash, credit, and debit card transactions securely and efficiently. Maintain an organised checkout area, ensuring it is clean and well-stocked with necessary supplies. Assist customers with product inquiries and provide information about promotions or services. Communicate effectively with team members to ensure smooth operations during busy periods. Manage time effectively to minimise wait times for customers. Adhere to company policies regarding cash handling and security procedures. Requirements Proficiency in English; bilingual or multilingual skills, particularly in Spanish, are advantageous. Basic maths skills for accurate transaction processing. Strong communication skills, including phone etiquette when handling customer queries over the phone. Excellent organisational skills to maintain an orderly workspace and manage time effectively during shifts. Previous experience in a cashier or retail role is preferred but not essential; training will be provided. A positive attitude and a commitment to providing outstanding customer service are essential for success in this role.
Job Duties: Review and analyse sales data for guitars and related products, providing insights and recommendations to support marketing campaigns and monitor their effectiveness. Create reports and propose improvements to enhance the marketing and sales strategies of the store, attracting more customers. Identify new business opportunities, including potential markets, new clients, partnerships, and product line expansions. Design and implement strategies to capitalise on new market opportunities and drive business growth. Stay updated on the latest trends in the guitar and musical accessories industry, providing advice on adjustments to the company's products and strategies. Develop sales forecasts based on market conditions and company goals, working towards achieving and exceeding targets. Gain in-depth knowledge of the guitars and accessories sold by the company, analysing market positioning and competitive landscape to ensure a competitive edge in the industry. Manage the business development team, providing guidance and training to enhance overall team performance and achieve business growth objectives. Who We Are Looking For: Bachelor’s degree or above in Marketing, Business Administration, Music Industry Management, or a related field. At least 3 years of experience in business development, sales, or marketing; experience in the music or retail industry is a plus. Experience in managing and marketing professional online platform account. Excellent client relationship management skills and communication abilities. Proficiency in data analysis tools and office software. A deep understanding of or strong interest in music, guitars, or the musical instrument industry. Proven team leadership experience with the ability to train and motivate a team to achieve goals.