The fragrance shop jobs in Crawley

Key Responsibilities: • Greet and engage customers in a friendly and welcoming manner, providing personalized assistance and product recommendations. • Demonstrate in-depth knowledge of our fragrance products, including their features, benefits, and usage. • Assist customers in selecting the right products based on their preferences, occasions, and budgets. • Process transactions accurately and efficiently using our point-of-sale system, including handling cash, credit/debit cards, and gift vouchers. • Maintain a clean and organized store environment, including restocking shelves, arranging displays, and performing regular housekeeping duties. • Stay informed about current promotions, sales events, and new product launches to effectively promote and upsell products to customers. Handle customer inquiries, concerns, and complaints professionally and escalate complex issues to the Store Manager or Team Leader as needed. • Collaborate with team members to achieve sales targets and contribute to the overall success of the store. • Adhere to company policies and procedures, including compliance with health and safety regulations. Company Benefits: • 25% employee discount. • Career progression and an opportunity to grow within the company.