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We are recruiting for a Product Owner to define and deliver the future roadmap for our payment’s platform. The current product suite is offered exclusively to companies that are part of the group. The platform has both a Payments Gateway for payment acceptance and processing as well as a Back Office to handle reconciliation, creation of customer funding, generation of fees and initiation of funding instructions. We need an experienced, hands-on candidate who has a clear track record of launching payments products and features in an agile environment. The role reports to the Product Director and will involve working with our software development teams, third party partners as well as operational teams to deliver on their roadmap. The candidate should also be experienced and confident in working collaboratively with customers as well as internal stakeholders. Key Accountabilities: Considers our third-party partner roadmap. Incorporates feedback from our group company ISVs\Software platforms, customers and operational teams. • Creating business cases for each roadmap product and feature that outlines the customer value and cost benefit., • Following the Product Delivery Framework to gain roadmap sign off from the Leadership team., • Break down products and features from the roadmap into EPICS and stories for delivery by an Agile software delivery team., • Work with our technology to deliver and plan releases., • Participating in, and leading where necessary, all agreed Scum ceremonies, Refinement, Demos, Scrum of Scrums etc., • Defining and including relevant non-functional requirements in feature delivery. Working with the Head of Technology and other key technical stakeholders to obtain., • Defining and including operational requirements in feature delivery. Working with the Head of Operations and Head of Risk to obtain., • Creating supporting documentation to Stories and EPICs for development teams or other third parties to help explain goals or difficult concepts. To include process flows, sequence diagrams, wireframes etc., • Producing value and benefits documentation to share with non-technical stakeholders such as the Marketing and Commercial teams as part of the Product Roll Out., • Working with ISVs\Software Platform stakeholders and Technical Implementation Managers during initial adoption and integration phases so feedback can be incorporated into the backlog., • Understand and be able to talk confidently to both technical and nontechnical stakeholders about the products and features compared with other products and services in the market particularly those that the group companies are already integrated to., • Produce and keep updated, competitor analysis. Required skills and experience: • Understands how card payments work and the roles and responsibilities of a Gateway and \ or an Acquirer., • Experience of product owning API based products., • Experience of working in an Agile Software Development environment including working with a development team and writing Epic and User Stories., • Excellent, assertive presenting and verbal communication skills., • Excellent written communication skills in including roadmaps, feature positioning, business cases., • Self-starter with track record of taking initiative and attention to detail., • Ability to work autonomously and collaboratively with fellow delivery stakeholders., • Accomplished with all common office software applications including MS project or MS Teams Planner. Desired skills and experience: • Experience of working for a Payments Gateway, Acquirer, Payments Facilitator., • 3-5 years of Product Owner experience in a software development environment for payments products., • Experience of Feature Flags and tools to support this (e.g. Launch Darkly.), • Experience of product ticketing software (e.g. Azure Dev Ops, JIRA.), • Experience of collaborative documentation tools (e.g. Confluence.) Required behaviours and attributes: • Clear, concise verbal and written communication., • Self-starter, requires little supervision, knows what needs to be done., • Well organised, able to work on multiple work streams concurrently., • Naturally inquisitive, curious about how things work, keen to learn. Why choose us? Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business with exceptional people and the best products and services. Across our portfolio of tech platforms, we’re creating an environment where talented entrepreneurs and businesses flourish. Formed in 2018 with investment from New York-based private equity firm Aquiline to build a portfolio of complementary software with our own integrated payments platform and professional service businesses. Our headquarters are in London, and within our UK based operation, we’ve been adding (through acquisition) a new business to our group at the rate of almost one each month. These market-leading software businesses form our five divisions across a number of verticals, with our integrated payments platform, intrinsic to the entire organisation. Our team is over 900 people strong, and we work from home and offices throughout the UK. Working better together is central to everything we do, which is an advantage, as each time we add a new business, we’re adding new ideas and innovation. Our vision and mission is to build a brilliant business with the best products and the best people, and by integrating our software and payments platform, we’re able to deliver the best solution for our customers. Our FAIR™ Values: Our fair Values help our team, our suppliers, partners and customers check how we are interacting and dealing with each other. • Future Proofed- We seek out innovation and we continually strive for progress., • Approachable- We’re approachable and communicate with respect and empathy., • Integrity- We always do what we believe to be the right thing., • Responsible- We are accountable for ourselves, each other and our organisation.

Company: Space has partnered with a fast growing payment scale up who have just received a £4m injection of cash! The business offer various payment solution - Payment Gateway, Open Banking Payments, Direct Debit, Real-time payments. Key verticals include - Financial Services, Ecommerce, and Ticketing. Clients include - Rangers FC, Flutterwave, Verto, Oakbrook and many others. Key Responsibilities Product Strategy & Ownership • Define and own the roadmap for Card Payments, aligned to the business strategic priorities., • Serve as the subject matter expert for Card Payments, providing guidance across the business ensuring consistent, informed decision-making., • Drive adoption of card payment solutions across key sectors, with a focus on recurring commerce., • Shape and deliver card payments strategy, alongside our other offerings, focused on how cards are used across customer journeys to create business and merchant value., • Anticipate market, scheme, and regulatory changes, ensuring the product stays competitive and compliant., • Identify and deliver revenue growth opportunities through product initiatives. Discovery & Design • Lead product discovery and validation activities, ensuring initiatives are backed by data and customer insight., • Collaborate with design and research teams to shape user-centred solutions., • Analyse how cards are being used to uncover opportunities for product differentiation and growth. Customer & Partner Engagement • Work with acquirers, schemes, and partners to expand and enhance our card processing capabilities., • Gather insights from merchants and industry stakeholders to inform product decisions., • Represent at customer and partner meetings, building trust and thought leadership. Performance & Optimisation • Monitor Product KPIs to improve authorisation rates, transaction routing, and fraud/risk controls., • Lead improvement initiatives across card features such as tokenisation, authentication, and digital wallets., • Stay informed on card network initiatives and emerging payment features to enhance product performance and customer value., • Use data and analytics to drive continuous product improvements and revenue optimisation. 🚀 Delivery & Execution • Translate product strategy into clear requirements and priorities for the engineering team., • Influence senior stakeholders by presenting product initiatives and data-driven recommendations, securing alignment and resources to maximise impact., • Collaborate with Commercial, Operations, and Compliance to ensure smooth launches and adoption., • Champion best practices in product delivery, ensuring features are shipped on time and deliver measurable business impact. About You: • 5+ years of product management experience, ideally within payments, fintech, or card acquiring., • Strong knowledge of card processing, authentication, and acquiring., • Proven commercial acumen with the ability to connect product decisions to revenue growth and business performance., • Experience delivering products in a regulated environment (PCI DSS, PSD2, SCA)., • Data-driven decision maker with strong analytical and problem-solving skills., • Excellent stakeholder management skills, able to influence across teams and with external partners., • A track record of delivering product improvements that drive measurable business and financial impact., • Technical understanding and hands-on experience working with APIs, integration methods, and related product delivery challenges., • Experience collaborating with design/research functions to create user-centred solutions.

CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re on a mission to elevate how data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements in a mission-led environment. 🚀 The CRM Business Analyst will… • Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies, • Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance, • Work cross-functionally to deliver reporting and dashboarding consistency via Power BI, • Provide internal training, documentation, and stakeholder support to drive system confidence, • Lead process audits, identify automation opportunities, and embed scalable CRM improvements 🎸 Essential Skills • Strong hands-on experience with Microsoft Dynamics 365 (workflows, configuration, ticketing), • Power BI reporting and dashboard building, • Good experience with FetchXml would be ideal!, • Strong communication and stakeholder influencing skills, • Data integrity and governance best practices (GDPR awareness), • Experience running CRM-related projects or systems improvement initiatives, • SQL Skills are preferred but not essential. 💰 Benefits • Direct influence on business-wide transformation and tech strategy, • Supportive, values-driven team culture with strong leadership, • Commitment to internal development and knowledge sharing, • Work for a meaningful membership organisation in the professional services sector, • Flexible hybrid working (3 days in office – Bank/Moorgate/St Paul), • Work 35h week, • 28 days holiday, • up to 6.5% pension contribution, • Life assurance, • Extra days off for house move or to support your cause., • 24/7 confidential health support, • Access to digital health services, • Fitness-service account for meditation, yoga or fitness sessions Explore this unique opportunity to transform CRM adoption and strategy in the not-for-profit sector. Submit your CV now to be considered for a role that combines technical impact and mission-led purpose. At 3Search, we are committed to promoting equality of opportunity for all employees and job applicants.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact • Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices, • Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction, • Triage and resolve technical issues via ticketing systems, phone, and remote sessions, • Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams, • Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions, • Share insights from customer interactions to improve our product and support experience, • Document troubleshooting steps and resolutions clearly for both internal and customer use, • Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: • Have lived in the UK for the last 5 consecutive years, or, • Hold British Citizenship, • This is essential to obtain UK Security Clearance and is a strict hiring requirement., • Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively, • Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries, • In-depth understanding of public cloud platforms and deployment best practices, • Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE), • Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks., • Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations, • Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical, • Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages, • 3–5 years of experience in Technical Support, or similar hands-on roles, • Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Title: Business Operations Manager Salary: £50,000 + £10,000 bonus Reports to: Managing Director Location: W4 5PY, West London (hybrid up to 2 days per week after probation) Contract Type: Full-time, Permanent About Us We are a leading publisher of video-based training resources and eLearning for the social care sector. With a growing team in West London, we are expanding rapidly, launching new products and having recently introduced a new eLearning portal. This is an exciting opportunity for an experienced Business Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service, and product teams. Key Responsibilities 1. Systems & Infrastructure • Manage the company LMS (support team, sales enablement, marketing enablement, data maintenance)., • Oversee key 3rd-party platforms: CRM (HubSpot), accounting (Xero), Microsoft 365, domain and email hosting, payment gateways (PayPal, WorldPay, Stripe), Retool, delivery services, video hosting platforms, and other website accounts., • Manage IT setup and support (with external IT provider)., • Ensure GDPR, data protection, and compliance across systems. 2. Data & Reporting • Own and maintain company data lists., • Partner with sales and marketing to ensure data accuracy and accessibility., • Use SQL, Retool, Zapier, APIs, webhooks and JavaScript for reporting, automation, and building MVP solutions., • Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership • Manage the Customer Service team to deliver excellent client support., • Manage Sales Operations, set targets, and report on performance., • Supervise freelance consultants, developers, and designers., • Step in for the MD to manage office operations when required. 4. Finance & Compliance • Support the company budgeting process, ensure accountability., • Maintain oversight of insurance cover, postal services, telephone, and other operational logistics., • Ensure Health & Safety, GDPR, and other legal compliance requirements are met., • Maintain manuals and develop clear operational and procedural documentation. 5. Product • Manage development of LMS platform improvements, • Support bug fixing and issue escalation with technical expertise, • Act as a point of escalation for key clients, • Develop off product solutions for clients and internal use, • Develop product roadmap and ensure delivery in line with business goals Experience Required (Essential) • Managing a range of 3rd-party hosted websites and services., • IT management (with external IT support)., • Leading and managing teams., • Delivering services in a customer-focused organisation., • Budgeting and financial accountability., • Managing multiple concurrent projects., • SQL for reporting and automation. Experience Preferred (Nice-to-Have) • Managing a hosted software system (e.g., LMS)., • Experience managing software development projects and familiarity with development cycles., • Understanding of APIs/webhooks and ability to use them for automation and reporting., • CRM management (ideally HubSpot: workflows, data pipelines, ticketing)., • Experience supporting SaaS products in a dynamic environment while maintaining customer retention., • Aircall + HubSpot ticketing., • Reporting and KPI/OKR setting across multiple business units., • Experience using Retool and/or Zapier to build automation and reporting systems. Skills & Attributes • Strong communicator, comfortable engaging with stakeholders at all levels., • Fluent spoken and written English., • Proactive, takes initiative, and supports team collaboration., • Able to juggle competing priorities in a fast-paced environment., • Efficient, organised, and detail-oriented record-keeper., • Excellent problem-solving skills and ability to think strategically and operationally., • Skilled in Microsoft Word, Excel, Outlook, SharePoint, CRM systems, and cloud accounting tools. Requirements • Bachelor’s degree or equivalent (preferred)., • Right to live and work in the UK; UK residency required., • Ability to commute to West London (role is office-based with hybrid potential). Schedule • Monday to Friday, • 9:00am – 5:30pm Benefits • Comprehensive induction and commitment to ongoing learning and development, • Contributory pension scheme, • Relaxed work environment, • Regular staff social activities, • Sick pay, • Potential for 1-2 days hybrid working per week after completing probationary period. Work Location: W4 5PY (potential for hybrid working up to 2 days a week after probationary period) Please do not apply if unable to commute to West London.

Background The URC is a challenger sports league with a bold vision: to unite diverse rugby cultures and deliver world-class entertainment to fans worldwide. As our digital footprint expands, we are focused on creating products and experiences that strengthen the connection between fans, partners, and the competition. The Role The Digital Platforms Product Lead will act as the product owner for URC’s digital ecosystem. This role defines the roadmap, drives product innovation, and ensures platforms support URC’s audience growth, brand, and commercial goals. You will be responsible for shaping fan journeys, gathering feedback, and prioritising features across web, app, OTT, CRM/CDP, and engagement tools. Day-to-day, you will manage platform settings, support marketing campaigns, and deliver experiences that put fans at the heart of the URC. This role combines creativity and product vision with enough technical literacy to work closely with the Senior Marketing Manager, Technology Lead and external developers. It is suited to someone who is equally comfortable brainstorming new features, tweaking CMS settings, and presenting product strategies to stakeholders. Responsibilities • Own the vision and roadmap for URC’s digital platforms (web, app, OTT, CRM/CDP, fan engagement)., • Align platform development with URC’s brand, fan growth, and commercial strategies., • Prioritise new features and improvements based on fan insight, partner needs, and budget., • Work with UX designers to optimise fan journeys (onboarding, ticketing, highlights, loyalty)., • Manage CMS, CRM, CDP, and app settings for campaigns, notifications, and platform content., • Track adoption, performance, and engagement across platforms to produce actionable insights., • Coordinate with clubs and unions to support their use of URC-provided platforms., • Develop documentation, training materials, and onboarding resources for both internal and external users., • Act as product consultant for Outlier clients: gather requirements, shape delivery plans, and guide onboarding., • Represent URC professionally in workshops, client meetings, and product demonstrations. Candidate Profile • Experience in product ownership, digital platform management, or similar roles., • Creative and commercially minded, with an understanding of fan engagement in sport., • Confident working in CMS, CRM/CDP dashboards, and app/OTT consoles., • Strong communicator, able to translate fan and partner needs into clear product requirements., • Comfortable balancing day-to-day operational delivery with long-term strategic thinking., • Able to collaborate effectively with technical colleagues and external suppliers., • Curious, proactive, and aligned with URC values: Aim to Amaze, Be Brave, Lead from Your Position, Act as One Team United.

Join NEC Corporation – Orchestrating a Brighter World About NEC At NEC Corporation, we’re proud to be at the forefront of technological innovation. With a rich 120-year history and operations in over 50 countries, we are committed to orchestrating a brighter world. Our technologies create social value, helping to build safer, more sustainable societies. We are looking for talented individuals who are passionate about making an impact and driving innovation in a truly global environment. Join NEC and be part of shaping the future. The Opportunity We are seeking a Lead Cloud Administrator to manage the daily administration of our SAP SuccessFactors platform, with a strong focus on release management, system optimisation, and global support. You will work closely with NEC teams worldwide, our India-based administrators, and third-party partners to ensure smooth system operations, rapid resolution of issues, and continuous improvement of our HR technology landscape. What You’ll Do • Oversee daily administration and approved configuration changes in SAP SuccessFactors, • Lead the bi-annual SAP release process in partnership with the Cloud System Manager, • Manage defects and issues raised by users, ensuring timely resolution, • Collaborate with the India-based admin team and external service providers, • Maintain system security roles and compliance within the design framework, • Support local administrators globally with complex issues, • Partner with integration teams to ensure stable environments and error-free interfaces What You’ll Bring • Strong experience in SAP SuccessFactors administration and process support, • Knowledge of cloud release management and HR/talent processes, • SAP SuccessFactors certifications (desirable), • Experience using ticketing systems such as ServiceNow, • Experience with UKG Document Management is desirable and an advantage, • Excellent problem-solving skills, attention to detail, and time management, • Ability to speak Mandarin, Spanish, or Portuguese is an advantage but not essential What We Offer • A collaborative, inclusive, and innovative work environment, • Opportunities for professional growth and career progression, • The chance to work on meaningful projects impacting NEC employees globally, • Competitive salary and comprehensive benefits package, • Flexible working options to support work-life balance, • Be part of a company committed to diversity, sustainability, and social responsibility

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Interim Pricing Analyst – Customer West London | Onsite | Salary Competitive | 1 Year FTC Visa Sponsorship not available. CANDIDATES NEED TO BE AVAILBLE TO START BEGINNING OF DECEMBER Omnis Partners is supporting a leading international organisation in recruiting an Interim Pricing Analyst – Customer. This is a hands-on role for a data-driven professional to shape customer strategy and pricing initiatives across multiple European markets. Key Responsibilities: • Build, implement, and optimise dynamic ticket pricing models across territories., • Evaluate pricing effectiveness, track competitor performance, and integrate insights into strategy., • Manage ticketing master data in the ERP, including price card creation and data governance., • Develop advanced customer segmentations, predictive models, and personalisation strategies., • Design and analyse robust A/B tests and other experiments to evaluate initiatives., • Deliver actionable insights on customer KPIs to commercial, marketing, and finance teams., • Integrate multiple data sources (web, e-commerce, POS, market research) to measure incrementality of initiatives., • Design scalable dashboards and reports across markets while allowing for local nuances., • Partner closely with retail pricing teams and contribute to cross-functional revenue growth projects., • Stay up to date with industry trends, tools, and best practices. About You: • Proven experience in pricing or data analytics, ideally within retail, leisure, or multi-market environments., • Skilled in SQL, Python, and data visualisation tools (Power BI preferred)., • Experienced with customer/CRM analytics and predictive customer segmentations., • Highly numerate, analytical, and commercially focused., • Strong communicator with the ability to influence at all levels., • Collaborative, organised, and able to prioritise competing demands in a fast-paced environment. Personal Attributes: • Results-driven, pragmatic, and focused on continuous improvement., • Takes ownership and shows tenacity in delivering outcomes., • Quick learner with high standards and integrity., • Team player with gravitas and strong personal impact. This is a unique opportunity to make a tangible impact on customer strategy and revenue growth across multiple European markets.

WHO WE ARE: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will act as a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will be based in London (Chiswick), UK, and offers an exciting opportunity to work at the intersection of sports and technology, contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities • Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects:, • Gather, analyze, and document business and functional requirements., • Collaborate with day-to-day communication with business stakeholders., • Develop detailed process flows, dataflow diagrams, and data migration strategies., • Collaborate in specifying UAT scripts and facilitating UAT sessions., • Influence UX/UI and graphic design process., • Prepare and present project reports., • Compile and maintain all necessary compliance and audit documentation., • Participate in smoke testing., • Be responsible for post-implementation product maintenance and support. This includes:, • Serve as a custodian for the product(s) and act as the functional subject matter expert., • Document and manage change requests in well-defined user stories and follow internal protocol for review and approval., • Monitor and efficiently resolve assigned application issues raised through the corporate helpdesk., • Investigate and troubleshoot problems, determining appropriate actions including escalation to specialized teams when necessary., • Liaise with the application managers and solutions teams when necessary to resolve issues requiring more specialized intervention. YOU HAVE THESE: • Educated to a degree level, • At least 5-7 years of experience in similar role, • Established experience as a Product Analyst, Product Manager, Business Analyst, or a similar role with proven experience in supporting complex enterprise sales CRM, media rights management, or operational systems, • Experience with working with international cross-functional teams, • Proficiency in creating professional presentations using PowerPoint (including data visualization and effective storytelling), • Experience in documenting functional requirements/requests, • Experience in working with commercial software applications such as CRM, ERP, etc., • Strong business acumen, • High energy and ability to work effectively under pressure and tight deadlines, • Ability to manage multiple workstreams while ensuring high-quality deliverables, • Excellent understanding of SDLC, • Experience with ticketing management software such as Jira, DevOps, etc., • Working experience in requirements elicitation, documentation, and project management, • Working with major project management methodologies (Agile, Prince2, etc.) WE'D ALSO LOVE IF YOU HAVE THESE: • Working knowledge of the sales and marketing industry, • Sports & Entertainment experience preferred, • Understanding of ITIL processes, • Experience with the Power BI reporting suite WORKING CONDITIONS: Perm - London, Chiswick Park Mon-Fri, 9am-5pm

Service Desk Coordinator – London (W1) (£35,000 - £40,000 + benefits) Looking for your next career move in a dynamic service environment? Join a team where organisation meets innovation - your coordination skills can shape world-class service experiences. We’re seeking a highly organised Service Desk Coordinator to join our Client’s busy Concierge team. In this role, you’ll be the backbone of client support — managing service tickets, scheduling engineers, and ensuring every client receives exceptional aftercare. What you’ll do • Manage and allocate service tickets via phone and email, • Schedule and coordinate engineers across multiple client sites, • Maintain clear client communication throughout the support process, • Oversee CRM updates and ensure accurate project documentation, • Strong admin & coordination skills in a fast-paced service environment, • Excellent communicator with a professional telephone manner, • Confident multitasker with great attention to detail, • IT-literate (Microsoft Office & ticketing systems), • Competitive salary + benefits, • 23 days holiday + bank holidays + your birthday off, • Company pension, • Regular social events, • Ongoing training & development, • 37.5-hour working week

Serve as the first point of contact for incoming IT support requests (via phone, email, and ticketing system). Provide first-line technical support for hardware, software, SaaS applications, and network-related issues. Dynamic and friendly working environment.

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening.Founded in Los Angeles, we are a small, but growing team of hardworking, highly m

Business System Analyst - CRM 💰 Salary: Up to £50,000 📍 Location: WC1 - Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation 🚨 Critical requirement: having experience with Microsoft Dynamics is a must have Join a purpose-driven organisation transforming its CRM strategy. Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re on a mission to elevate how data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements in a mission-led environment. 🚀 The CRM Business Analyst will… • Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies, • Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance, • Work cross-functionally to deliver reporting and dashboarding consistency via Power BI, • Provide internal training, documentation, and stakeholder support to drive system confidence, • Lead process audits, identify automation opportunities, and embed scalable CRM improvements 🎸 Essential Skills • Strong hands-on experience with Microsoft Dynamics 365 (workflows, configuration, ticketing), • Power BI reporting and dashboard building, • Strong communication and stakeholder influencing skills, • Data integrity and governance best practices (GDPR awareness), • Experience running CRM-related projects or systems improvement initiatives, • SQL Skills are preferred but not essential. 💰 Benefits • Direct influence on business-wide transformation and tech strategy, • Supportive, values-driven team culture with strong leadership, • Commitment to internal development and knowledge sharing, • Work for a meaningful membership organisation in the professional services sector, • Flexible hybrid working (3 days in office – Bank/Moorgate/St Paul), • Work 35h week, • 28 days holiday, • up to 6.5% pension contribution, • Life assurance, • Extra days off for house move or to support your cause., • 24/7 confidential health support, • Access to digital health services, • Fitness-service account for meditation, yoga or fitness sessions Explore this unique opportunity to transform CRM adoption and strategy in the not-for-profit sector. Submit your CV now to be considered for a role that combines technical impact and mission-led purpose. At 3Search, we are committed to promoting equality of opportunity for all employees and job applicants.

Project Manager - Ticketing Platform Build.London / Nottingham (Hybrid + Travel).A live entertainment group is embarking on a.We're looking for an experienced.This role will see you working at the heart of an exciting, fast-paced sector - collaborating with UK-based teams and international stakehol

The Visitor Experience Assistant is a dynamic, customer-focused role at the heart of Woolwich Works.As part of a multi-functional team, you’ll help deliver outstanding service across our bars, café, ticketing desk, and live event spaces.The Visitor Experience Assistant is a dynamic, customer-focu

Acting as the primary client and stakeholder liaison on all matters relating to ticketing and guest access. Overseeing the planning, implementation, and management of ticketing allocations, fulfilment processes, on-site support at venues. Analyze ticketing data, create performance dashboards, and co

Farlo specialises in data-informed UX/UI design and website development tailored for e-commerce performance. With a focus on live events and ticketing technology, Farlo utilises insightful data analysis and advanced tracking capabilities to strategically optimise web experience for our clients. Alon

Lead the end-to-end solution architecture for your assigned ticketing domain. Collaborate with delivery teams, project managers and external suppliers to ensure successful implementation. This role provides real ownership, the chance to work with leading-edge technologies and partners, and visibilit

Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing. Communicate the I

Support remote users with VPN, remote desktop, and connectivity issues. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Familiarity with ticketing systems like

Wasserman Music is seeking a Senior Manager, Pricing & Ticketing UK to work as a data-driven partner across the Wasserman Music division of agents and services team to develop pricing strategy and sales plans for appropriate tours and one-off events. Provide data to agent teams to inform pricing & t

Team Player: Proactive, reliable, and customer-focused attitude with a commitment to service excellence and operational continuity. Familiarity with IT service management tools and ticketing systems. Communication Skills: Excellent verbal and written communication skills, with the ability to support

Collaborate with Customer Success, Engineering, Product, and Professional Services teams to resolve technical cases. Knowledge of ticketing tools like Jira and Zendesk is an advantage. Experience using AI-powered log analysis and data analytics tools, including prompt engineering and context design,

Tier 2 Support Agent - Evening Shift (Relocate to Cyprus). Willingness to work evening shifts (3:00 PM – 12:00 AM) and weekends as part of a rotating schedule. Familiar with a support ticketing system like Helpshift.

As Head of Tour Marketing, you will be responsible for overseeing all aspects of tour campaigns from strategy and creative development to execution and reporting. Developing tailored marketing plans for live tours, leveraging insights on audience demographics, ticketing trends, and fan behaviour. Pr

You may have experience of one or more of the following roles: Travel Advisor, Travel Agent, Travel Consultant, Travel Sales Consultant, Ticketing Agent, Travel Counsellor. Building relationships with travellers & travel sellers using the Duffel platform. We’re on a mission to unravel travel — s

Technical Customer Support Engineer. This position will suit someone who enjoys solving technical problems, working collaboratively and contributing to high-quality customer support experience. Demonstrable experience in a technical customer support role using Jira Ticketing.

Strong hands-on experience with Microsoft Dynamics 365 (workflows, configuration, ticketing). CRM Business Analyst (Microsoft Dynamics). Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams

Drive ticket sales and performance across all ticket types by working closely with both ticketing providers and internal central and venue marketing teams. As European Ticketing Director, you will lead all aspects of ticketing—General Admission and Premium—across a broad range of live events, in

Seat Unique is dedicated to helping fans get VIP access to the best sports, music and cultural events.We’re proud to be the premium ticketing marketplace working with some of the biggest and most prestigious clubs & venues including the Welsh Rugby Union, Yorkshire Cricket, Hampshire Cricket a

Bachelor’s degree in Business, Marketing, Sports Management, or related field. Proficiency in ticketing systems, CRM tools, and Microsoft Office. Client Account Manager (Sports).

Collaborate with operations, engineering, ticketing, and IT stakeholders to elicit, document, and validate requirements for rail systems and digital ticketing platforms. Hands-on experience with digital ticketing systems, including contactless, mobile ticketing apps, barcode/QR validation, or smartc

You will also have excellent Microsoft excel skills and knowledge of ticketing guest management systems would be a bonus. Oversee the management and distribution of ticketing assets across projects. Experience in marketing, specifically in managing partnerships, ticketing and hospitality.

Ticketing operations and deliver first-class service to supporters. Lead and manage all aspects of the Club’s ticketing operation, including matchday tickets, season tickets, memberships, and events. Drive ticketing revenue by developing innovative sales strategies and identifying new opportunitie

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

To maximize revenue and optimize ticketing strategy for Wasserman Music client shows and tours through primary ticketing channels (Ticketmaster, AXS, Eventim, etc. The role acts as the centralized resident expert in primary ticketing within the Wasserman Music UK office, guiding agents and clients o

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager

Full-time Team Leader vacancy at GAIL's - GAIL's Kensal Rise.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be

As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Part Time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

The Team Leader – Marine Superintendent reports to the Executive Manager- Ferries, Airports and Ports Infrastructure and is a member of the service management team.The Team Leader - Marine Superintendent provides information and advice to the Executive Manager to support service and directorate de

Full-time Kitchen Team Member vacancy at GAIL's!.If you love the smell of freshly baked bread and always work with a smile, then please read on!.We are looking for Kitchen Team Members who have a.GAIL’s family and for great food made from quality ingredients.With no day being the same, you must be

Supply Catering Assistant, Various Housing with Care Locations.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority

Full-time Kitchen Team Member vacancy at GAIL's!.If you love the smell of freshly baked bread and always work with a smile, then please read on!.We are looking for Kitchen Team Members who have a.GAIL’s family and for great food made from quality ingredients.With no day being the same, you must be

We may conduct our interviews in person or using Microsoft Teams for video calling.All you need is a device with a camera and access to the internet.We will provide guidance and instructions on how to use this method if your interview is being held virtually.We are a disability confident leader and

Full-time Team Member vacancy at GAIL's!.If you love interacting with customers daily and giving service with a smile, then please read on!.We are looking for Team Members who have a.GAIL’s family and want to learn more.With no day being the same, you must be.Team Member who is always on time and